CyberResearch CyRAQ 24J Series User manual

Brand: CyberResearch

Model: CyRAQ 24J Series

Category: TVs & monitors

Type: User manual

Displays

USER’S MANUAL

VER. 1.1C • APR 2011

No part of this manual may be reproduced without permission

CYRAQ

24J Series

24" Super-Bright Rack-, Panel-, and

VESA-Mount Flat-Panel Displays with

Optional AR Bonding™ Technology

CyberResearch

,Inc.

www.cyberresearch.com

25 Business Park Dr., Branford, CT 06405 USA

203-643-5000 (9am to 5pm EST) FAX: 203-643-5001

CyberResearch

Displays CYRAQ

24J Series

April 23, 2011

The information in this document is subject to change without prior notice

in order to improve reliability, design, and function and does not represent

a commitment on the part of CyberResearch, Inc.

In no event will CyberResearch, Inc. be liable for direct, indirect, special,

incidental, or consequential damages arising out of the use of or inability

to use the product or documentation, even if advised of the possibility of

such damages.

This document contains proprietary information protected by copyright.

All rights are reserved. No part of this manual may be reproduced by any

mechanical, electronic, or other means in any form without prior written

permission of CyberResearch, Inc.

Trademarks

“CyberResearch

,” and “CYRAQ

24J series,” are trademarks of

CyberResearch, Inc. Other product names mentioned herein are used for

identification purposes only and may be trademarks and/or registered

trademarks of their respective companies.

• NOTICE •

CyberResearch, Inc. does not authorize any CyberResearch product for

use in life support systems, medical equipment, and/or medical devices

without the written approval of the President of CyberResearch, Inc. Life

support devices and systems are devices or systems which are intended

for surgical implantation into the body, or to support or sustain life and

whose failure to perform can be reasonably expected to result in injury.

Other medical equipment includes devices used for monitoring, data

acquisition, modification, or notification purposes in relation to life

support, life sustaining, or vital statistic recording. CyberResearch

products are not designed with the components required, are not subject

to the testing required, and are not submitted to the certification required

to ensure a level of reliability appropriate for the treatment and diagnosis of

humans.

CyberResearch, Inc. iii

25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001

Branford, CT USA www.cyberresearch.com

CYRAQ

24J Series CyberResearch

Displays

CYRAQ 24J Series

Revision # Description Date of Issue

1.1C Initial Release April 23, 2011

CyberResearch

Displays CYRAQ

24J Series

Table of Contents

Introduction....................................................................1

1.1 Why the CYRAQ

24J? ............................................................. 2

1.2 CyberResearch

AR Bonding™ Technology............................ 3

1.3 Product Safety and Regulatory Information............................. 4

1.4 General Specifications.............................................................. 5

1.5 Overview................................................................................... 8

1.5.1 System Requirements................................................................................................ 8

2 Setup...............................................................................9

2.1 Unpacking the CYRAQ

24J Series .......................................... 9

2.1.1 Your Package Contains:............................................................................................ 9

3 Mounting.......................................................................10

3.1 Rack Mounting.........................................................................10

3.1.1 Rack-Mount Gasket Installation............................................................................... 11

3.1.2 Portrait Installation................................................................................................... 12

3.2 Panel Mounting .......................................................................13

3.2.1 Panel-Mount Gasket Installation.............................................................................. 13

3.3 Flush Panel-Mounting.............................................................16

3.3.1 Installation................................................................................................................ 16

3.4 Display Connection .................................................................18

4 Display Driver Installation...........................................20

5 Adjusting the Display..................................................23

5.1 Function Buttons......................................................................23

5.1.1 Using Function Buttons............................................................................................ 24

5.2 ON SCREEN DISPLAY (OSD) ......................................................25

5.2.1 Brightness/Contrast Menu ....................................................................................... 25

5.2.2 Auto Adjust............................................................................................................... 26

5.2.3 Image Controls......................................................................................................... 26

5.2.4 Color Control Systems............................................................................................. 27

5.2.5 Tools ........................................................................................................................ 28

5.2.6 Menu Tools.............................................................................................................. 30

5.2.7 Information............................................................................................................... 31

6 Touchscreen.................................................................32

6.1 Connection...............................................................................32

6.1.1 Serial Cable Connection.......................................................................................... 32

CyberResearch, Inc. v

25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001

Branford, CT USA www.cyberresearch.com

CYRAQ

24J Series CyberResearch

Displays

6.1.2 USB Cable Connection............................................................................................ 33

6.2 Driver Installation...................................................................33

7 Product Care................................................................37

7.1 Cleaning ..................................................................................37

7.1.1 Touchscreen............................................................................................................ 37

7.1.2 LCD.......................................................................................................................... 37

7.1.3 Fan Filters................................................................................................................ 38

8 Mechanical Drawings..................................................39

CyberResearch

Displays CYRAQ

24J Series

List of Figures

Figure 1: Installation Assembly........................................................................................ 10

Figure 2: Gasket Installation............................................................................................. 11

Figure 3: Rack-Mount Portrait Installation....................................................................... 12

Figure 4: Panel Mount Gasket Installation ....................................................................... 13

Figure 5: Panel-Mount Landscape Installation................................................................. 15

Figure 6: Flush Panel-Mount Installation......................................................................... 17

Figure 7: Connection Layout (Universal-mount Version Shown).................................... 18

Figure 8: Splash Screen .................................................................................................... 20

Figure 9: Select Monitor Drivers...................................................................................... 20

Figure 10: Select Monitor Drivers.................................................................................... 21

Figure 11: Select Continue Anyway................................................................................. 21

Figure 12: Driver Installed Successfully........................................................................... 22

Figure 13: User Controls (Flush Panel-Mount Model Shown)......................................... 23

Figure 14: Brightness/Contrast Menu Items.................................................................... 25

Figure 15: Auto Adjust Menu Items................................................................................. 26

Figure 16: Image Controls Menu Items............................................................................ 26

Figure 17: Color Control Systems Menu Items............................................................... 27

Figure 18: Tools Menu Items........................................................................................... 28

Figure 19: Menu Tools Menu Items ................................................................................ 30

Figure 20: Information Menu Items.................................................................................. 31

Figure 21: Serial Touchscreen Cable Layout.................................................................... 32

Figure 22: Driver DVD Splash Screen ............................................................................. 33

Figure 23: Choose Touchscreen Drivers........................................................................... 34

Figure 24: Choose TSharc Drivers ................................................................................... 34

Figure 25: Choose TSharc v4.1.8 (10/10/2010)................................................................ 35

Figure 26: Choose Install.................................................................................................. 35

Figure 27: Installation Progress Bar Appears................................................................... 35

Figure 28: Click Close...................................................................................................... 36

Figure 29: Fan Filter Location (Universal-Mount model shown) .................................... 38

Figure 30: Bezel Dimensions............................................................................................ 39

Figure 31: Depth Behind Panel......................................................................................... 39

Figure 32: Behind Panel Dimensions & Top View.......................................................... 40

Figure 33: Universal Mounting Plate Dimensions............................................................ 41

CyberResearch, Inc. vii

25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001

Branford, CT USA www.cyberresearch.com

CYRAQ

24J Series CyberResearch

Displays

List of Tables

Table 1: Specifications........................................................................................................ 7

Table 2: Function Buttons................................................................................................. 24

Table 3: Brightness/Contrast Menu Detail ....................................................................... 25

Table 4: Auto Adjust Menu Detail.................................................................................... 26

Table 5: Image Controls Menu Detail .............................................................................. 26

Table 6: Color Control Systems Menu Detail................................................................... 27

Table 7: Tools Menu Detail.............................................................................................. 28

Table 8: Menu Tools Menu Detail.................................................................................... 30

Table 9: Information Menu Detail.................................................................................... 31

Table 10: Product Care ..................................................................................................... 37

CyberResearch

Displays CYRAQ

24J Series

1 Introduction

Congratulations on your purchase of the most innovative and versatile LCD

monitor available today—the CYRAQ

24J series with (optional) AR Bonding™

technology. The CyberResearch C

YRAQ 24J uses a groundbreaking flush-mount bezel

design making in-wall applications completely seamless. The CyRAQ 24J is also rack-

mountable.

The CYRAQ 24J series LCD monitor emits very low radiation levels and virtually no

electromagnetic field. Fully compatible with the PC and Macintosh, the CYRAQ 24J

series provides DVI and VGA inputs and is “Plug & Play” compatible. The On Screen

Display (OSD) menu provides users with an intuitive interface making it simple and

quick to adjust.

The CYRAQ 24J series is the first ever 24″ flat-panel display with a NEMA 4 rating and

(optional) AR Bonding. It sets a new standard for clear, bright, flicker-free images and its

NEMA 4X front bezel makes it ideal for use in industrial environments.

CyberResearch, Inc. 1

25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001

Branford, CT USA www.cyberresearch.com

CYRAQ

24J Series CyberResearch

Displays

1.1 Why the CYRAQ

24J?

The CYRAQ

24J concept was conceived in the Engineering Department at

CyberResearch as we began to examine how the advances in LCD technology and image

quality could affect our market and customer base. The LCD monitor today provides

viewing angles comparable to CRTs with no discernable loss of picture quality; an LCD

resultantly provides crisp, clean, deep images WITHOUT screen glare. Coupled with a

flat screen, slim design, extremely low radiation discharge, and almost no

electromagnetic emissions, an LCD monitor can provide some very distinct advantages to

users in manufacturing, commercial and scientific applications.

Put simply, the innovation of the CYRAQ 24J series is derived from its size and

applications. Never before have the industrial, scientific and marine markets been able to

utilize large LCD monitors versatile enough to be rack- or panel-mounted, yet robust and

capable enough to perform in harsh environments. The CYRAQ 24J series stainless steel

enclosure not only provides an unmatched degree of protection to the unit’s components,

it dually helps achieve a NEMA 4X rating capable of sustaining normal operation (when

installed correctly) while enduring screen wash down and other procedures commonly

practiced in a harsh environment.

The CyberResearch, Inc. CYRAQ 24J series displays have been engineered to couple

with a revolutionary new mounting system that allows a user to panel-mount this display

without retrofitting disparate hardware, drilling holes, or welding mounting studs. The

mounting clamp system makes it a snap to panel-mount a CYRAQ 24J series display.

Currently, the CYRAQ family is comprised of many, many models including displays

featuring rear controls only, VESA mounting, choice of color and touchscreen (serial or

USB available). Please call us or visit our website for more information.

CyberResearch

Displays CYRAQ

24J Series

1.2 CyberResearch

AR Bonding™ Technology

Standard LCDs used in bright ambient light may appear “washed out” due to excessive

reflection from these lighting conditions. CyberResearch has developed a manufacturing

technique that reduces ambient light reflection inside the display case, making our LCDs

appear brighter—even in direct sunlight.

CyberResearch’s CYRAQ

24J series employs our proprietary AR Bonding™

Technology, which seals the display and significantly reduces the transmission of

reflected light to the LCD. We’ve accomplished this by utilizing a high-quality bond that

optically couples the front cover glass to the face of the display. This technique

practically eliminates internal light reflection, which directly improves viewing quality.

Additionally, sealing the display with AR Bonding™ Technology greatly enhances its

structural integrity, providing superior shock protection and dually eliminating the

possibility of trapped moisture between the LCD and cover glass. This not only reduces

troublesome fogging in humid and moist conditions, it keeps condensation and wetness

away from your LCD.

Reducing the effect of ambient light reflection on your display can dramatically improve

its performance! When AR Bonding™ Technology is applied to a 300 nit display, it can

increase the effective contrast and provide the enhanced daylight viewing equivalent to

that of a 500 or 600 nit display without AR Bonding™ Technology. Minimizing refracted

ambient sunlight to the LCD yields a discernable increase in display performance.

CyberResearch, Inc. 3

25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001

Branford, CT USA www.cyberresearch.com

CYRAQ

24J Series CyberResearch

Displays

1.3 Product Safety and Regulatory Information

Environment

1. Dewdrop atmosphere must be avoided.

2. Do not operate and/or store in high temperature and/or high humidity

atmosphere. If customer stores the product, keep in antistatic pouch at room

temperature.

3. Do not operate in high magnetic field—circuit boards may be broken down by

it.

4. Use an original protection sheet on product surface (polarizer). Adhesive type

protection sheet should be avoided, because it may change color and/or

properties of the polarizer.

Specification for Products

1. Do not display a fixed pattern an extended period of time, it may cause image

sticking. If a fixed pattern is displayed on the screen, use a screen saver.

2. This product’s luminance is affected by voltage variation, even if power source

applies the recommended voltage to backlight inverter.

4. Optical characteristics may be changed by input signal timings.

Others

1. All GND, GNDB, VDD and VDDB terminals should be connected without a

non-connected signal line.

2. Do not disassemble the product.

3. If customer would like to replace backlight lamps, contact CyberResearch, Inc.

4. If customer uses rivets, do not to leave waste material in inside of display.

5. When customer returns product for repair and so on, pack it with original

packaging to avoid damage during shipping.

General specifications for the LCD

The following items are neither defects nor failures.

1. Response time, luminance and color gamut may change with ambient

temperature.

2. Optical characteristics ( e.g. luminance, display uniformity, etc. ) gradually is

going to change depending on operating time, and especially low temperature,

because the LCD has cold cathode fluorescent lamps.

CyberResearch

Displays CYRAQ

24J Series

1.4 General Specifications

Display

Display Type LCD flat panel

Video Input Types

Standard analog VGA (15-pin)

DVI (Digital Visual Interface)

Other inputs optional

Screen Size (viewable area, diagonal) 24"

Display Brightness 400 nits (Super-Bright)

Resolutions Supported

640 x 480 pixels

800 x 600 pixels

1024 x 768 pixels

1280 x 1024 pixels

1400 x 1050 pixels

1600 x 1200 pixels

1920 x 1200 pixels

720 x 400 pixels

1152 x 864 pixels

1152 x 870 pixels

1280 x 960 pixels

1280 x 768 pixels

1280 x 720 pixels

1360 x 768 pixels

1440 x 900 pixels

1680 x 1050 pixels

Screen Protection

Glass

Anti-reflective coating

Display Details

• Anti-reflective bonding upgrade reduces

glare in brightly lit areas

• Optional touchscreen for keyboard-free

data entry

Maximum Number of Colors 16 million colors

Maximum Color Depth in Bits 24-bit color

Contrast Ratio 1000:1

Aspect Ratio 16:10

° Horizontal 170°

Viewing Angle

° Vertical 160°

Vertical 56Hz....75Hz

Horizontal 31.5KHz....81.1KHz

Vertical (digital signals) 56Hz....75Hz

Scanning

Frequency

Horizontal (digital signals) 31.5KHz....81.1KHz

Dot Pitch 0.27mm

Response Rate GTG (gray-to-gray) 5ms

Horizontal 1.7ft (518mm)

Active Area

Vertical 12.76" (324mm)

Chassis

Mounting Configuration

Rack-mount (EIA RS-310C Standard 19")

Panel-mount

Protection Rating

IP56 (most dust, strong jets of water)

NEMA 4X sealed front panel

Front Panel Material Stainless steel

Chassis Material Stainless steel

Height, Rack Units 14U (24.5")

VESA Mounting Hole Pattern 200x100mm VESA mounting holes

CyberResearch, Inc. 5

25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001

Branford, CT USA www.cyberresearch.com

CYRAQ

24J Series CyberResearch

Displays

Chassis Details

• Corrosion-resistant enclosure and front

bezel of heavy-duty stainless steel (304

SS)

• Water-resistant sealed front panel

suitable for washdown meets NEMA 4X

standards when properly mounted

• Universal mounting plate (CRMS

UNV24) allows unit to be panel-

mounted in either portrait or landscape

orientation

• Rack-mounting plate (CRMA POR24) for

portrait mounting in a standard EIA 19"

rack

• May be ordered with front or rear

display controls

• Mounting hardware, 6' power and VGA

cables included. 6' serial or USB cable

included with touchscreen option

Signal Connectors

Video Input Connectors

HD15 (standard VGA) connector

DVI-D Dual Link (25-pin) connector

Controls

Power On/Off Switch 1 on/off switch

On Screen Display (OSD) Control Functions

Brightness

Contrast

RGB color adjustments

Horizontal position

Vertical position

Horizontal size

Color balance

Color temperature adjustment

Video source selection

Graphics/text mode select

Select language for OSD controls

Position of OSD controls

Reset to factory defaults

Sharpness

Auto adjustment

Power down

Show display information

Duration of OSD controls onscreen

OSD lock/unlock

Digital zoom

Clock

LCD Display On/Off Switch Yes

OSD Controls

Sealed OSD controls for menu navigation (5

membrane keys)

Brightness Via OSD controls

Contrast Via OSD controls

Power Supply

Power Supply Form Factor Built-in (integral)

Nominal Input Voltage(s) 115/230VAC

Input Voltage Range(s) 100...240VAC

Input Frequency 50/60Hz, ±3Hz

Input Current 120V @ 1.25A max/240V @ 0.65A max

Power Supply Input Connector

On rear panel

NEMA/USA standard male plug, 2-prong

Power Consumption

Power Consumption, typ. (power supply) 160W, max

Cooling

Cooling Summary 4 cooling fans

CyberResearch

Displays CYRAQ

24J Series

Number of Fans of This Type 3

Fan Size 60mm X 60mm

Volume of Air Movement (CFM

per fan)

16cfm

Cooling Fan Details

(1)

Fan Location(s) Rear

Number of Fans of This Type 1

Cooling Fan Details

(2)

Fan Location(s) Power supply

Air Filter Location Rear

Environmental Specifications

Operating Temperature 32°F....122°F (0°C....50°C)

Storage Temperature -4°F....140°F (-20°C....60°C)

Relative Humidity, noncondensing 10%....95%

Shock Resistance Operating 30g half-sine for 11ms

Vibration

Resistance

Operating

15 to 57Hz: 0.006" peak-to-peak; 57 to 640Hz

sine: 1g peak-to-peak

Altitude, Max. 1.89mi (3.05km)

Safety & Standards Compliance

Safety/Approvals

Meets CE standards

Meets FCC Part 15 - Class A EMI specs

Universal-Mount Dimensions

Width 24.4” (620mm)

Height 17.5" (445mm)

Depth (including handles) 3.19" (81mm)

Width, Rack-Mount EIA RS-310C standard 19 inches at flanges

Height, Rack Units 14U (24.5")

Depth Behind Panel 1.1" (28mm)

Protrusion from Rack (including handles) 2.09" (53mm)

Panel-Mount Cutout, Width 23.5” (596mm)

Panel-Mount Cutout, Height 16.54" (420mm)

Dimension Details

Can rack-mount in portrait mode, 14U / 24.5"

high in a standard 19" rack using the CRMS

POR24 rack-mount adapter plate.

Mounting Bezels:

CRMS UNV24 "Universal" Panel-Mount Adapter

Plate: 24.4" wide x 19" high; weight: 2.5 lbs

(1.2kg) - can be used to panel-mount a CyRAQ

24 in landscape or portrait orientation.

CRMS POR24 Rack-Mount Adapter Plate: 19"

wide x 24.4" high; weight: 3.5 lbs (1.6kg) - can

be used to rack-mount a CyRAQ 24 in portrait

orientation.

Universal-Mount Weight

Weight 50lbs (22.68kg )

Flush Panel-Mount Dimensions

Width 25.4” (645mm)

Height 18.5" (470mm)

Depth (including handles) 3.3" (83.3mm)

Depth Behind Panel 3.11" (78.9mm)

Protrusion from Rack (including

handles)

0.3" (7.6mm)

Panel-Mount Cutout, Width 24.5” (623mm)

Panel-Mount Cutout, Height 17.6" (448mm)

Flush-Mount Weight (Rack and Panel)

Weight 47lbs (21.32kg )

Table 1: Specifications

CyberResearch, Inc. 7

25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001

Branford, CT USA www.cyberresearch.com

CYRAQ

24J Series CyberResearch

Displays

1.5 Overview

The CyberResearch CYRAQ

24 is a 24-inch analog/digital LCD monitor that offers the

highest quality images possible with analog and digital source inputs. Its multiple inputs

(VGA and DVI) allow users to connect to different input sources simultaneously. The

CYRAQ 24 offers a 1000:1 contrast ratio, 1920 x 1200 resolution, pixel pitch of

0.270mm, 170°/160° viewing angle, Analog/Digital video inputs, a scanning frequency

of 31.5-81.4 kHz horizontal and 56-75 Hz vertical, and advanced image scaling.

¾ 24" viewable screen size

¾ 1920 x 1200 @ 67 Hz

¾ Breakthrough Universal Mounting plate allows the 24″ CYRAQ to mount in a 19″

rack (portrait orientation only)

¾ 0.27 MM dot pitch

¾ Connects via VGA (15-Pin) and Digital (DVI)

¾ NEMA 4X rating

¾ Rack, panel, or swivel-arm mounted

1.5.1 System Requirements

To achieve optimum response time the CYRAQ 24J requires a computer with CPU

speeds of 486 MHz or higher. The CYRAQ 24J is compatible with Windows and

Macintosh operating systems. To operate the display at its highest resolution a video card

that supports 1920 x 1200 pixels is required.

CyberResearch

Displays CYRAQ

24J Series

2 Setup

2.1 Unpacking the CYRAQ

24J Series

Before unpacking it is very important to locate the CYRAQ 24J series monitor in a

suitable environment. Make sure the installation location has good ventilation, is out of

direct sunlight, away form excessive dust, dirt, heat, water, moisture and vibration. Please

see General Specifications section for environmental details.

2.1.1 Your Package Contains:

1. (1) C

YRAQ 24J series display

2. (1) C

YRAQ software drivers DVD

3. (1) 6-ft. power cable

4. (1) 6-ft. VGA cable

5. (1) 6-ft. DVI cable

6. (1) Universal Mounting Plate CRMS UNV24 (for panel-mount CRxx 24J models

only) or

7. Portrait Mounting Plate CRMS POR24 and 12 10-32 rack screws (for portrait

rack-mount CRxx 24J models only) or

8. Compression Mounting Plate (for CPxx 24J flush panel-mount models only)

9. (18) 10-32 mounting nuts

10. (1) User’s manual

Optional Accessories:

1) Longer VGA and DVI cables (call for available lengths)

2) Touchscreen connector cable (USB or Serial) for Touchscreen models

3) SWC VESA mounting plate for VESA mount models

NOTE: If any of these items are missing or damaged contact

CyberResearch, Inc. immediately

CyberResearch, Inc. 9

25 Business Park Drive P: (203) 643-5000; F: (203) 643-5001

Branford, CT USA www.cyberresearch.com

CYRAQ

24J Series CyberResearch

Displays

3 Mounting

3.1 Rack Mounting

IMPORTANT! Ask yourself these questions before beginning installation:

1. Is sufficient power is available?

2. Is sufficient space is available to allow for proper airflow both inside and around

the display?

3. Is there a possibility the air temperature inside the rack will exceed the CYRAQ

24J’s rated specification? (Operating temperature: 32°F....122°F ((0°C....50°C).)

NOTE: Though this product is designed to operate up to 122°F (50°C) with proper

ventilation, the life span of any electronic device is shortened when it is consistently

operated at high temperatures—keep rack temperature as low possible

4. Is there a possibility that the ambient humidity around the display will exceed its

rated specification? (Relative Humidity, non-condensing: 10%....95%.)

CRMS UNL

Universal Mounting

Plate

CYRAQ

Display

NOTE: CRMS Universal

Mounting Plates Affixed Directly to

Server Rack’s Mounting Holes

CYRAQ Mounting Nuts

(Supplied)

Mounting

Plate Bolt

(Supplied)

Server Rack

(Cutaway)

Figure 1: Installation Assembly

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CyberResearch CyRAQ 24J Series User manual

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Model: CyRAQ 24J Series

Category: TVs & monitors

Type: User manual

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CyberResearch CyRAQ 24J Series User manual

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