Broadband Products AMC-6 User manual

Broadband

Modem Installation Guide

Release Versions AMC-6 72.0W Ku Band

• StarConnect SAT VPN Software Version 2.02

• Broadband4PC Software Version 4.3.2

Manual last revised 12/2006

Federal Communications Commission Radio Frequency Interference Statement

WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the

user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in

a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in

accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. However, if this equipment does cause interference to radio or television

equipment reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between equipment and receiver.

• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/television technician for help.

• Use a shielded and properly grounded I/O cable and power cable to ensure compliance of this unit to the specified limits of the rules.

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference and

(2) This device must accept any interference received, including interference that may cause undesired operation.

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Contents

Chapter 1: Getting Started - Installing Broadband Modem ............…......……….. 1-1

Package Contents 1-1

System Requirements 1-2

AOL Client Notice 1-3

Static Electricity Warning 1-4

Installing Internal PCI Satellite Modem 1-5

Installing external USB Satellite Modem 1-6

Chapter 2: Installing Driver ……………………………...................…........................ 2-1

Windows XP 2-1

Chapter 3: Installing the Software. 3-1 …………………….……………………………3-1

Chapter 4: Entering Settings ……………………………………………................…... 4-1

Changing Transponder Frequencies 4-1

Editing User Information 4-2

Editing User Settings 4-3

Chapter 5: Dial-up Setup....………………………………....................................……..5-1

Windows XP 5-1

Creating the Dial-up Icon 5-2

Editing Network Connection Settings 5-3

Getting Online 5-4

Warning: Before installing your drivers and

software, please disable your Firewall protection and

leave it off until you actually connect to a website for the

first time. At that time you can re-enable your Firewall

protection.

Failure to do this may cause erratic behavior

with your satellite software.

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1

Getting Started – Installing B2C2 Broadband

Modem

Package Contents

Each package should contain the following items:

 Either a TechniSat Internal (PCI) or a TechniSat USB Satellite Modem

 Installation CD

 Power Supply (USB modem only)

 USB Cable (USB modem only)

 User’s Guide

System Requirements

 Pentium II 700 MHz or higher, with modem installed.

 Microsoft Windows XP – Home Edition/Professional (Service Pack 2 or higher required)

 Microsoft Windows 2000 Professional/Server (Service Pack 4 or higher recommended)

 256 MB minimum of system memory

 30 MB of hard disk space available

 1 available USB Port (for external USB satellite modem)

 3D graphics recommended

 Microsoft Internet Explorer (web browser) version 6.0 installed (Service Pack 2 or higher required)

 Microsoft Windows Media Player Version 9.0 or later

 Microsoft DirectX 9 or later.

AOL Client Notice: Industry wide, the AOL application, which is loaded onto an AOL’s customers

PC, is very much intrusive in nature, as it does not like to operate with any other Internet Service

Provider other than AOL. The AOL application tends to cause conflicts with other Internet based

services such as cable modem, DSL, and satellite. Therefore, it is highly recommended that the AOL

application be removed from your PC prior to having the B2C2 satellite modem and the TechniSat

software installed on your PC. In the event that you elect not to remove the AOL application from your

PC prior to installing the B2C2 satellite modem and the TechniSat software, NRBB does not assume

any responsibility for any applications that may malfunction after the installation of the B2C2 satellite

modem and the TechniSat software. It is important to note that it is possible to remove the AOL

application and still retrieve your AOL email, be part of the AOL Instant Messenger list, etc. using a

standard Internet browser (i.e. Internet Explorer, Netscape, etc.), if desired, together with the satellite

modem. Once AOL is removed and all of the satellite software installed and running, you can re-

install AOL 9.0.

Static Electricity Warning

To prevent static damage to electronic components, observe the following precautions:

Ì Touch an anti-static or grounded surface such as a large metal object to discharge static from

your body before you remove the electronic components from their packaging and before touching

system components.

Ì Handle system components only at the corners. Never touch any of the metal parts of the

electronic components, such as the golden pins that plug into the slot.

Installing The Internal B2C2 Satellite PCI Modem

To install the internal PCI satellite modem, first insure that the computer is turned off. Following your

PC manufacturer’s instructions, do the following:

1. Turn the PC off and unplug the power supply.

2. Open the side panel or rear cover of your computer to expose the PCI slots.

3. Choose an empty PCI slot you want to place the board in. Unscrew the slot’s metal dust protector

located on the back cover of the case. Lay the protector to one side.

4. Hold the internal PCI satellite modem so that the satellite modem’s IC chips are facing downward,

the metal contacts are toward the PCI slot.

5. Insert the internal PCI satellite modem firmly into the PCI slot as shown in Figure 1-1.

Figure 1-1

6. Tighten the screw on the rear of the internal PCI satellite modem so that it is firmly secured to the

computer chassis (if available).

7. Replace the access cover of your computer case.

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Installing External USB Satellite Modem

To install the external USB satellite modem, do the following steps. There’s no need to turn off the

computer at this time.

1. Connect the power cord, one end to the power outlet, the other to the DC IN connector on the back

of the external USB satellite modem.

2. Connect the external USB satellite modem cable, one end to the USB port on the PC. DO NOT

connect the other end to the USB port on the back of the external USB satellite modem yet.

3. Connect the coaxial cable from the satellite dish to the female plug on the TechniSat modem you

just installed.

2 Installing Drivers

(*The PCI and USB drivers are located on the CD supplied with your B2C2 satellite modem. It is

necessary to install the modem and drivers prior to installing the satellite software) Our drivers

support Windows XP and Windows 2000 Professional. The procedure for the driver installation for the

Internal PCI satellite modem and the External USB satellite modem are the same. If installing the

External USB satellite modem drivers, plug in the USB cable into the back of the B2C2 satellite

modem at this time.

Windows XP

To install the B2C2 satellite modem driver on Windows XP, you must be logged on as an

Administrator or have Administrator Privileges.

1. When you start your computer for the first time after installing the B2C2 internal PCI satellite

modem, or after plugging in the external B2C2 USB satellite modem, the Plug-N-Play feature

should recognize the new modem installed (Figure 2-1).

Figure 2-1

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2. The New Hardware Wizard window will appear (Figure 2-2). Click the bottom radio button to

select “No, not this time” (If this window does not appear on your system, skip to Step 3). Then

click Next to continue.

Figure 2-2

3. Select the radio button to install the software automatically, then click Next to continue

(Figure 2-3).

Figure 2-3

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4. The computer will now search through the CD for the appropriate drivers (Figure 2-4).

Figure 2-4

5. Select Continue Anyway when reported that the TechniSat modem has not passed Windows

Logo testing as shown below in Figure 2-5.

Figure 2-5

6. Windows XP continues installing for the correct drivers (Figure 2-6).

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Figure 2-6

7. After Windows XP finds and installs the appropriate drivers, click Finish (Figure 2-7).

Figure 2-7

8. Windows XP will then display that the new hardware was found, is installed and is ready to use

(Figure 2-8).

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Figure 2-8

9. Remove the CD from the CD Rom drive and restart your computer.

You have successfully installed the drivers and are ready to install the TechniSat modem software.

Proceed to Chapter 3: Installing The Software.

3 Installing the Software

The application used to configure and maintain the TechniSat modem is located on the installation

CD provided with the B2C2 PCI or USB modem. To install it, you’ll need to insert the CD into the CD

Rom drive.

1. Windows XP will automatically start the CD and ask you to select the Setup language. Then

click OK (Figure 3-1).

Figure 3-1

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2. The Install Shield Wizard will start to load automatically (Figure 3-2).

Figure 3-2

3. The software License Agreement will be displayed next as shown in Figure 3-3 below. Click

Yes to continue with the software installation. If you select No, the software will not be

installed.

Figure 3-3

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4. Windows XP will automatically select the Destination Folder. Click Next to continue

(Figure 3-4).

Figure 3-4

5. Windows XP will automatically select the Program Folder. Click Next to continue (Figure 3-5).

Figure 3-5

6. Windows XP will start the software installation. This may take up to several minutes depending

on your computer (Figure 3-6).

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Figure 3-6

7. Windows XP will now begin the second phase of the software installation as shown in Figure

3-7. This may take several minutes depending on your computer.

Figure 3-7

8. Windows XP will now load the software necessary for the StarConnect Satellite VPN. The

Install Wizard will start automatically. Click Next to continue (Figure 3-8).

Figure 3-8

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9. The software License Agreement will be displayed next as shown in Figure 3-9 below. Click

Yes to continue with the software installation. If you select No, the software will not be

installed.

Figure 3-9

10. The software will automatically select which components to install on your computer. Click

Next to continue (Figure 3-10). Do not change any of the settings at this time.

Figure 3-10

11. The software will automatically select the Install Location. Click Install to continue

(Figure 3-11).

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Figure 3-11

12. Windows XP will now install the StarConnect Satellite VPN software into the appropriate

locations on your computer (Figure 3-12).

Figure 3-12

13. Select Continue Anyway when reported that the StarConnect Satellite VPN software has not

passed Windows Logo testing as shown below in Figure 3-13.

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Figure 3-13

14. Once the StarConnect Satellite VPN software is installed, click Next to continue (Figure 3-14).

Figure 3-14

15. Click Finish to complete the software installation (Figure 3-15).

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Figure 3-15

16. After the software installation is completed, you must restart your computer for the software to

take effect. Remove the CD from the CD Rom Drive at this time and click Finish (Figure 3-16).

Figure 3-16

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4 Entering Settings

N Changing Transponder Frequencies

Note: This section was included in the manual for future changes – Do NOT change current settings

at this time.

WARNING: It is necessary to follow this step-by-step procedure closely. Altering these settings out of

sequence or entering invalid data can disable your satellite connection and necessitate a software

reinstall.

1. Double left click your mouse button on the round satellite signal (either red or green) next to

the clock on the Task Bar (Figure 4-1).

Figure 4-1

This will open your Setup4PC window as shown in Figure 4-2.

Figure 4-2

2. Left click your mouse on the Transponder Management button as shown in Figure 4-3.

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Figure 4-3

3. This will now open your Transponder Management window as shown in Figure 4-4.

Figure 4-4

4. Now highlight the transponder in the Transponder window on the upper left, then left click on

Edit (Figure 4-5).

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Figure 4-5

5. This will now show your Edit Transponder window. Please check to make sure that the

Transponder is set to 11726, the Symbol Rate is set to 8000, the FEC is set to ¾ and the

Polarity is set to Horizontal/Left (High). If any of your settings are different, please change

them now to the correct settings (Figure 4-6).

Figure 4-6

6. If you have to make any changes, this will highlight the Tune button (Figure 4-7). If you didn’t

have to make any changes, just retype the Transponder to highlight the Tune button. Left

click on the Tune button after making your changes and the Network will change from No

Information to Acquiring…. After the Network changes back to No Information, right click on

the round satellite signal (either red or green) in the Task Bar next to the clock and then left

click on AMC-6 :: StarConnect (Figure 4-8).

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Figure 4-7

Figure 4-8

7. Now go back to the Edit Transponder window and left click on OK as shown in Figure 4-9.

Figure 4-9

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Broadband Products AMC-6 User manual

Broadband Products AMC-6 User manual

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