Multitech MVP 800 User manual

Category
Chassis components
Type
User manual

This manual is also suitable for


MultiVOIP
®
Voice/FaxoverIPGateways
MVP210/410/810
MVP210/410/810SS
MVP210/410/810FX
UserGuide
2 MultiVOIP®Voice/FaxoverIPGateways
UserGuide
S000383E
AnalogMultiVOIPUnits(ModelsMVP210,MVP410,MVP810)
(ModelsMVP210SS,MVP410SS,MVP810SS)
(ModelsMVP210FX,MVP410FX,MVP810FX)
UpgradeUnit (ModelMVP428)
Thispublicationmaynotbereproduced,inwholeorinpart,withoutpriorexpressedwrittenpermissionfromMultiTechSystems,Inc.All
rightsreserved.
Copyright
©2011,byMultiTechSystems,Inc.
MultiTechSystems,Inc.makesnorepresentationsorwarrantywithrespecttothecontentshereofandspecificallydisclaimsanyimplied
warrantiesofmerchantabilityorfitnessforanyparticularpurpose.Furthermore,MultiTechSystems,Inc.reservestherighttorevisethis
publicationandtomakechangesfromtimetotimeinthe contenthereofwithoutobligationofMultiTechSystems,Inc.tonotifyany
personororganizationofsuchrevisionsorchanges.CheckMultiTech’sWebsiteforcurrentversionsofourproductdocumentation.
RecordofRevisions
Revision Date Description
A 09/26/05 Docreorganization.FollowsS000249K.Describes 6.08softwarerelease.
B 04/25/07 Updatetechsupportcontactlist&revisewarranty.
C 02/18/08 Formatrevisionandsoftwareversionx.11update.AddSS&FXseries.
D 04/21/09 Temperaturechange,removeoutdatedsections.
E 12/14/2011 RemovedreferencestoproductCD
Patents
ThisProductiscoveredbyoneormoreofthefollowingU.S.PatentNumbers:6151333,5757801,5682386,5.301.274;5.309.562;
5.355.365;5.355.653;5.452.289;5.453.986.OtherPatentsPending.
Trademark
RegisteredtrademarksofMultiTechSystems,Inc.areMultiVOIP,MultiTech,andtheMultiTechlogo.Windowsisaregistered
trademarkofMicrosoft.
WorldHeadquarters
MultiTechSystems,Inc.
2205WoodaleDrive
MoundsView,Minnesota55112
Phone:7637853500or8003289717
Fax:7637859874
http://www.multitech.com
TechnicalSupport
Country ByEmail ByPhone
Europe,MiddleEast,Africa: [email protected]
(44)1189597774
U.S.,Canada,allothers:[email protected] (800)9722439or(763)7175863
Warranty
Pleasevisitwww.multitech.comforwarrantyinformationforyourproduct.
MultiVOIP®Voice/FaxoverIPGateways 3
Contents
Chapter1ProductOverview..........................................................................................................................6
FeatureComparisonTable............................................................................................................................................6
InterfacestoHelpYouUsetheMultiVOIP....................................................................................................................7
OverviewofFrontPanelLEDs.......................................................................................................................................7
ComputerRequirements...........................................................................................................................................8
Specifications............................................................................................................................................................8
Chapter2InstallingandCablingtheMultiVOIP.............................................................................................9
SafetyWarnings........................................................................................................................................................9
LithiumBatteryCaution................................................................................................................................................9
SafetyWarningsTelecom..............................................................................................................................................9
UnpackingYourMultiVOIP............................................................................................................................... .........9
MVP210modelscontentlist.........................................................................................................................................9
MVP410/810modelscontentlist................................................................................................................................10
MountingMVP410andMVP810inRacks................................................................................................................10
SafetyRecommendationsforRackInstallations.........................................................................................................10
Installinginto19InchRack..........................................................................................................................................10
ConnectingtheMVP210toLANandTelephoneEquipment.....................................................................................11
ConnectingMultiVOIPtoLANandTelephoneEquipment(MVP410/810)................................................................14
Chapter3InstallingSoftware......................................................................................................................17
InstallingMultiVOIPSoftware.................................................................................................................................17
ConfiguringforVOIPCommunications.....................................................................................................................20
SettingIPAddress........................................................................................................................................................21
SettingVoice/FaxParameters.....................................................................................................................................23
SettingInterfaceParameters.......................................................................................................................................25
SettingCallSignaling...................................................................................................................................................28
SettingtheRegionorCountry.....................................................................................................................................30
DefiningthePhoneBook.............................................................................................................................................31
SavingYourSettingsandRebooting............................................................................................................................32
Chapter4ConfiguringYourMultiVOIP........................................................................................................33
SoftwareCategoriesCoveredinThisChapter..........................................................................................................33
NavigatingtheSoftware..........................................................................................................................................34
UsingtheWebBrowserInterface............................................................................................................................34
SettinguptheWebBrowserinterface(Optional).......................................................................................................34
ConfigurationInformationChecklist........................................................................................................................35
SettingEthernet/IP......................................................................................................................................................36
SettingVoice/FaxParameters.....................................................................................................................................39
Contents
4 MultiVOIP®Voice/FaxoverIPGateways
ConfiguringInterfaceParameters...............................................................................................................................44
CallSignaling................................................................................................................................................................57
ConfiguringSNMP.......................................................................................................................................................66
ConfiguringRegionalParameters................................................................................................................................67
ConfiguringSMTPParameters.....................................................................................................................................71
RADIUS.........................................................................................................................................................................74
Logs/Traces..................................................................................................................................................................76
NATTraversal..............................................................................................................................................................77
SupplementaryServices..............................................................................................................................................78
SaveSettings................................................................................................................................................................81
Connection..................................................................................................................................................................81
TroubleshootingSoftwareIssues................................................................................................................................82
Chapter5ConfiguringthePhoneBook........................................................................................................83
IdentifyRemoteVOIPSitetoCall............................................................................................................................83
IdentifyVOIPProtocoltobeUsed...........................................................................................................................83
InitiallyConfiguringthePhonebook........................................................................................................................84
BeforeYouBegin.........................................................................................................................................................84
ConfiguringtheOutboundPhonebook.......................................................................................................................84
ConfiguringtheInboundPhonebook..........................................................................................................................86
PhoneBookDescriptions........................................................................................................................................87
OutboundPhoneBook/ListEntries.............................................................................................................................87
InboundPhoneBook/ListEntries................................................................................................................................92
PhoneBookSaveandReboot.....................................................................................................................................95
PhonebookExamples..............................................................................................................................................96
NorthAmerica.............................................................................................................................................................96
Europe.........................................................................................................................................................................99
VariationsofCallerID...........................................................................................................................................105
Chapter6UsingtheSoftware....................................................................................................................108
StatisticsSection...................................................................................................................................................110
CallProgress..............................................................................................................................................................110
Logs............................................................................................................................................................................112
IPStatistics.................................................................................................................................................................115
LinkManagement......................................................................................................................................................117
RegisteredGatewayDetails.......................................................................................................................................118
Servers.......................................................................................................................................................................119
Advanced...................................................................................................................................................................122
MultiVOIPProgramMenuItems...........................................................................................................................123
UpdatingFirmware....................................................................................................................................................124
Contents
MultiVOIP®Voice/FaxoverIPGateways 5
ImplementingaSoftwareUpgrade...........................................................................................................................125
DownloadingIFMFirmware......................................................................................................................................128
SettingandDownloadingUserDefaults....................................................................................................................130
SettingaPassword....................................................................................................................................................131
UpgradingSoftware...................................................................................................................................................133
FTPServerFileTransfers(“Downloads”)................................................................................................................134
WebBrowserInterface.........................................................................................................................................139
SettingUpSysLogServerFunctions.......................................................................................................................141
AppendixACablePinOuts........................................................................................................................142
CommandCable....................................................................................................................................................142
EthernetConnector...............................................................................................................................................142
Voice/FaxChannelConnectors..............................................................................................................................143
AppendixBTCP/UDPPortAssignments.....................................................................................................144
WellKnownPortNumbers....................................................................................................................................144
PortNumberAssignmentList................................................................................................................................144
AppendixCInstallinganMVP428UpgradeCard........................................................................................145
ProcedureOverview..................................................................................................................................................145
InstallingtheCard......................................................................................................................................................145
AppendixDRegulatoryInformation..........................................................................................................148
EMC,Safety,andR&TTEDirectiveCompliance......................................................................................................148
FCCPart15ClassAStatement...............................................................................................................................148
IndustryCanada....................................................................................................................................................148
CanadianLimitationsNotice..................................................................................................................................148
AppendixEWasteElectricalandElectronicEquipment(WEEE)Statement................................................150
AppendixFCROHSHT/TSSubstanceConcentration.................................................................................151
Index............................................................................................................................................................152
6 MultiVOIP®Voice/FaxoverIPGateways
Chapter 1 – Product Overview
TheMultiVOIPgateways,MVP210,MVP410,andMVP810providetollfreevoiceandfaxcommunicationsover
theInternetoranIntranet.Byintegratingvoiceandfaxintoyourexistingdatanetwork,youcansubstantially
saveoninterofficelongdistancetollcharges.MultiVOIPgatewaysconnectdire ctlytophones,faxmachines,key
systems,
PSTNlines,oraPBXtoproviderealtime,tollqualityvoiceconnectionstoanyofficeonyourVOIP
network.The–SSseriesmodelsonlysupporttheSIPprotocolthroughtheFXS/FXOinterfacewithSIP
survivabilityaswell.
AnillustrationoftheMVP410/810chassisfollows.
AnillustrationoftheMVP210chassisfollows
TheMultiVOIPmodelMVP210isatwochannelunit,themodelMVP410isafourchannel,andtheMVP810isan
eightchannelunit.Alloftheseunitshavea10/100MbpsEthernetinterfaceandacommandportfor
configuration.TheMVP428isanexpansioncircuitcardforthefourchannel
MVP410thatturnsitintoaneight
channelMVP810.
TheseMultiVOIPsinteroperatewithatelephoneswitchorPBX,actingasaswitchingdevicethatdirectsvoice
andfaxcallsoveranIPnetwork.TheMultiVOIPshave“phonebooks,”directoriesthatdeterminetowhocalls
maybemadeandthesequencesthat
mustbeusedtocompletecallsthroughtheMultiVOIP .Thephonebooks
allowthephoneusertointeractwith theVOIPsystemjustastheywouldwithanordinaryPBXortelcoswitch.
Whenthephonebooksareset,specialdialingsequencesareminimizedoreliminatedaltogether.Oncethecall
destinationis
determined,thephonebooksettingsdeterminewhetherthedestination VOIPunitmuststripoff
oradddialingdigitstomak ethecallappearatitsdestinationtobealocalcall.
FeatureComparisonTable
Thetablethatfollowsdescribesdifferencesbetweenthemodels.
MultiVOIP
®
MultiVOIP
®
SS MultiVOIP
®
FX
H.323
 
SPP

SIP
SIPSurvivability

DID
 
E&M
 
FXS/FXO
Chapter1ProductOverview
MultiVOIP®Voice/FaxoverIPGateways 7
InterfacestoHelpYouUsetheMultiVOIP
TwointerfaceshelpyouuseyourMultiVOIP:
Awebinterface
Windowssoftwareinterface
ThewebinterfaceandtheWindowsinterfacesharecontentandorganizationalattributes.However,each
interfacehasdifferentloggingcapabilities.
OverviewofFrontPanelLEDs
EightsetsofchanneloperationLEDsappearonboththeMVP410andMVP810models.However,onthe
MVP410,onlythelowerfoursetsofchanneloperationLEDsarefunctional.OntheMVP810,alleightsetsare
functional.
AnillustrationoftheMVP410/810LEDsfollows.
TheMVP210modelshavethegeneral
operationindicatorLEDsandtwosetsofchanneloperationLEDs.An
illustrationoftheMVP210LEDsfollows.
FrontPanelLEDDefinitions
LED Description
General Operation LEDs(onesetoneachMultiVOIPmodel)
Power Indicatespresenceofpower
Boot
Afterpowerup,theBootLEDisonbrieflywhiletheMultiVOIPisbooting.ItlightswhenevertheMultiVOIPis
bootingordownloadingasetupconfigurationdataset
Ethernet
FDX.LEDindicateswhetherEthernetconnectionishalfduplexorfullduplex(FDX)and,inhalfduplexmode,
indicatesoccurrenceofdatacollisions.LEDisonconstantlyforfullduplexmode;LEDisoffconstantlyforhalf
duplexmode.Whenoperatinginhalfduplexmode,theLEDflashesduringdata
collisions.
LNK.Link/ActivityLED.ThisLEDislitifEthernetconnectionhasbeenmade.Itisoffwhenthelinkisdown(that
is,whennoEthernetconnectionexists).Whilelinkisup,thisLEDflashesofftoindicatedataactivity.
ChannelOperationLEDs(onesetforeachchannel)
XMT
Transmit.Thisindicatorblinkswhenvoicepacketsarebeingtransmittedtothelocalareanetwork.
RCV
Receive.Thisindicatorblinkswhenvoicepacketsarebeing receivedfromthelocalareanetwork.
XSG
TransmitSignal.ThisindicatorlightswhentheFXSconfiguredchannelisoffhook,theFXOconfiguredchannel
isreceivingaringfromtheTelco,ortheMleadisactiveontheE&Mconfiguredchannel.Thatis,itlightswhen
theMultiVOIPisreceivingaringfromthePBX.
RSG
ReceiveSignal.ThisindicatorlightswhentheFXSconfiguredchannelisringing,theFXOconfiguredchannel
hastakenthelineoffhook,ortheEleadisactiveontheE&Mconfiguredchannel.

Chapter1ProductOverview
8 MultiVOIP®Voice/FaxoverIPGateways
ComputerRequirements
ThecomputeronwhichtheMultiVOIP’sconfigurationprogramisinstalledmustmeettheserequirements:
IBMcompatiblePCwithMSWindowsoperatingsystem
HaveanavailableCOMportforconnectiontotheMultiVOIP
ThecomputerdoesnotneedtobeconnectedtotheMultiVOIPpermanently.Itonlyneedstobeconnected
whenlocalconfigurationandmonitoringaredone.Youcanperformconfigurationandmonitoringremotely
throughtheIPnetwork.
Specifications
MVP210 models MVP410 models MVP810orMVP410+428
OperatingVoltage/Current
Externaltransformer:3A
@5V
100240VAC
1.2‐0.6A
100240VAC
1.2‐0.6A
MainsFrequencies 50/60Hz
50/60Hz
50/60Hz
PowerConsumption 19watts 29watts 46watts
MechanicalDimensions
1.4”H
6.2”Wx
9”Dx
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
3.6cmH
15.8cmWx
22.9cmDx
1.75”Hx
17.4”Wx
8.5”D
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
4.5cmHx
44.2cmWx
21.6cmD
1.75”Hx
17.4”Wx
8.5”D
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
4.5cmHx
44.2cmW
x
21.6cmD
Weight
1.8lbs(.82kg)
2.6lbs(1.17kg)
withtransformer
7.1lbs
(3.2kg)
7.7lbs.
(3.5kg)
Ambienttemperaturerange
Maximum
: 40 degreesCelsius(104 degreesFahrenheit)@2090%non
condensingrelativehumidity.
Minimum
:0degreesCelsius(32degreesFahrenheit).
Warranty 2years
MultiVOIP®Voice/FaxoverIPGateways 9
Chapter 2 – Installing and Cabling the
MultiVOIP
TheMVP210MultiVOIPmodelsaretabletopunits.TheMVP410andMVP810MultiVOIPsareheavierunits.As
suchtwoormorepeopleneedtoinstalltheseunitsintoracks.Readthesafetynoticesbeforebeginning
installation.
SafetyWarnings
LithiumBatteryCaution
Alithiumbatteryonthevoice/faxchannelboardprovidesbackuppowerforthetimekeepingcapability.The
batteryhasanestimatedlifeexpectancyoftenyears.Whenthebatterystartstoweaken,thedateandtime
maybeincorrect.Ifthebatteryfails,theboardmustbesentbacktoMultiTech
Systemsforreplacement.
Warning:
Thereisdangerofexplosionifthebatteryisincorrectlyreplaced.
SafetyWarningsTelecom
1. Neverinstalltelephonewiringduringalightningstorm.
2. Neverinstallatelephonejackinwetlocationsunlessthejackisspecificallydesignedforwetlocations.
3. ThisproductistobeusedwithULandULlistedcomputers.
4. Nevertouchuninsulatedtelephonewiresorterminalsunlessthetelephonelinehasbeendisconnectedat
thenetworkinterface.
5. Usecautionwheninstallingormodifyingtelephonelines.
6. Avoidusingatelephone(otherthanacordlesstype)duringanelectricalstorm.Theremaybearemoterisk
ofelectricalshockfromlightning.
7. Donotuseatelephoneinthevicinityofagasleak.
8. Toreducetheriskoffire,useonlyaULlisted26AWGorlargertelecommunicationlinecord.
UnpackingYourMultiVOIP
WhenunpackingyourMultiVOIP,checkthepackage’scontents.Thecontentscandifferaccordingtomodel.If
anyitemsaremissing,contactMultiTechTechnicalSupport.
MVP210modelscontentlist
MVP210
DB9toRJ45cable
Powertransformer
Powercord
Printedcablingguide
Chapter2InstallingandCablingtheMultiVOIP
10 MultiVOIP®Voice/FaxoverIPGateways
MVP410/810modelscontentlist
MVP410orMVP810
DB9toDB25cable
Mountingbracketsandscrews
Powercord
PrintedCablingGuide
MountingMVP410andMVP810inRacks
YoucanmounttheMultiVOIPsinanindustrystandardEIA19inch rackenclosure.
SafetyRecommendationsforRackInstallations
Ensureproperinstallationoftheunitinaclosedormultiunitenclosurebyfollowingtherecommended
installationasdefinedbytheenclosuremanufacturer.Donotplacetheunitdirectlyontopofotherequipment
orplaceotherequipmentdirectlyontopoftheunit.Ifinstallingtheunitina
closedormultiunitenclosure,
ensureadequateairflowwithintheracksothatthemaximumrecommendedambienttemperatureisnot
exceeded.Ensurethattheunitisproperlyconnectedtoearthgroundbyverifyingthatitisreliablygrounded
whenmountedwithinarack.Ifapowerstripisused,ensure
thatthepowerstripprovidesadequategrounding
oftheattachedapparatus.
Whenmountingtheequipmentintherack,makesuremechanicalloadingiseventoavoidahazardous
condition.Therackusedshouldsafelysupportthecombinedweightofalltheequipmentit supports.
Ensurethatthemainssupplycircuitiscapableofhandlingtheloadoftheequipment.Seethepowerlabelonthe
equipmentforloadrequirements(fullspecificationsforMultiVOIPmodelsarepresentedinchapter1ofthismanual).
Thisequipmentshouldonlybeinstalledbyproperlyqualifiedservicepersonnel.Onlyconnect
likecircuits‐connectSELV
(SecondaryExtraLowVoltage)circuitstoSELVcircuitsandTN(TelecommunicationsNetwork)circuitstoTNcircuits.
Installinginto19InchRack
AttachingtheMultiVOIPtoarackrailofanEIA19inchrackenclosurerequirestwopeople.
YoumustattachthebracketstotheMultiVOIPchassiswiththescrewsprovided,asshownthefirstfigurethat
follows,andthensecureunittorackrailsbythebrackets,asshowninthe
secondfigurethatfollows.Because
equipmentracksvary,screwsforrackrailmountingarenotprovided.Followtheinstructionsoftherack
manufacturerandusescrewsthatfit.
1. Positiontherightrackmountingbra cketontheMultiVOIPusingthetwoverticalmountingscrewholes.
2. SecurethebrackettotheMultiVOIPusingthetwoscrewsprovided.
3. PositiontheleftrackmountingbracketontheMultiVOIPusingthetwoverticalmountingscrewholes.
4. SecurethebrackettotheMultiVOIPusingthetwoscrewsprovided.
5. Removefeet(4)fromtheMultiVOIPunit.
6. MounttheMultiVOIPintherackenclosure.Usetherackmanufacture’smountingproceduretodoso.
Chapter2InstallingandCablingtheMultiVOIP
MultiVOIP®Voice/FaxoverIPGateways 11
ConnectingtheMVP210toLANandTelephoneEquipment
ToconnecttheMultiVOIPunittoyourLANandtelephoneequipment:
1. ConnectthepowercordsuppliedwithyourMultiVOIPtothepowerconnectoronthebackoftheMultiVOIP
andtoaliveACoutletasshowninthefigurethatfollows.
Note:The–SSand–FXmodelsdonothavetheE&Mjacksasshown.
2. ConnecttheMultiVOIPtoaPCbyusingaRJ45(male)toDB9(female)cable.PlugtheRJ45endofthe
cableintotheCommandportoftheMultiVOIPandtheotherendintothePCserialport.
3. ConnectanetworkcabletotheETHERNET10/100connectoronthebackoftheMultiVOIP.Connectthe
otherendofthecabletoyournetwork.
a. ForanFXSorFXOconnection(SSand‐FXseries).
(FXSExamples:analogphone,faxmachine|
FXOExamples:PBXextension,POTSline
fromtelcocentraloffice)
ConnectoneendofanRJ11phonecordtotheChannel1FXS/FXOconnectoronthebackofthe
MultiVOIP.Connecttheotherendtothedeviceorphonejack.
b. ForanE&Mconnection.
(E&MExample:trunklinefromtelephoneswitch)
Connectone
endofanRJ45phonecordtotheChannel1E&M connectoronthebackoftheMultiVOIP.
Connecttheotherendtothetrunkline.
VerifythattheE&MTypeintheE&MOptionsgroupoftheInterfacedialogboxisthesameastheE&M
trunktypesupported
bythetelephoneswitch.SeeAppendixBforanE&Mcablingpinout.
Chapter2InstallingandCablingtheMultiVOIP
12 MultiVOIP®Voice/FaxoverIPGateways
c. ForaDIDconnection.
(DIDExample:DIDfaxsystemorDIDvoicephoneli nes)
ConnectoneendofanRJ11phonecordtotheChannel1FXS/FXOconnectoronthebackofthe
MultiVOIP.ConnecttheotherendtotheDIDjack.
Note:DIDlinesarepolarity
sensitive.IftheDIDlineringsbusyconsistentlyduringtesting,youneedto
reversethepolarityofoneendoftheconnector(swapthewirestothetwomiddlepinsofoneRJ11
connector).
4. Repeattheabovesteptoconnecttheremainingtelephoneequipmenttothesecondchannelonyour
MultiVOIP.
5. Ensurethattheunitisproperlyconnectedtoearthgroundbyverifyingthatitisreliablygrou ndedwhen
mountedwithinarack.Thiscanbeaccomplishedbyconnectingagroundingwirebetweenthechassisanda
metallicobjectthatprovidesanelectricalground.
6. TurnonpowertotheMultiVOIPbyplacingtheON/OFFswitchonthebackpaneltotheONposition.Wait
fortheBOOTLEDontheMultiVOIPtogooffbeforeproceeding.Thismaytakeafewminutes.
7. InstalltheMultiVOIPsoftware,asdescribedinalaterchapterinthisguide.
Chapter2InstallingandCablingtheMultiVOIP
MultiVOIP®Voice/FaxoverIPGateways 13
ForDIDchannelsonly
ForanychannelonwhichyouareusingtheDIDinterfacetype,youmustchangethejumperontheMultiVOIP
circuitcard.DIDisnotsupportedonthe–SSor–FXmodels.
1. Disconnectpower.UnplugtheACpowercordfromthewalloutletorfromthereceptacleontheMultiVOIP
unit.
2. Usinga#1Phillipsdriver,removethescrew(atbottomofunit,nearthebackcoverend)thatattachesthe
maincircuitcardtothechassisoftheMVP210.
3. Pullthemaincircuitcardoutabouthalfway.
4. IdentifythechannelsonwhichtheDIDinterfaceisused.
5. PositionthejumperforeachDIDchannelsothatitdoesnotconnectthetwojumperposts.ForDID
operationofaVOIPchannel,theMultiVOIPworksproperlyifyousimplyremovethejumperaltogether,but
thatisinadvisablebecausethejumpermightbeneededlaterifadifferenttelephonyinterface
isusedfor
thatVOIPchannel.
6. SlidethemaincircuitcardbackintotheMultiVOIPchassisandreplacethescrewatthebottomoftheunit.
J3
J7
J9J5
J11
FB3
LED2
R72
J1
S1 0
R 113
R114
LED1 2
J15
LED7
LED11 LED10
LED14
LE D 5 LE D 3 LED1
R58 R2R57
LED6 LED4LE D 9
R56
R74
R205
LED13
R55
LE D 8
Ch1
Ch2
Ch 2 Jumper
Block
MVP210 Circuit Board
JP1
JP8
as configured
for DID Interface
as shipped,
for non-DID interfaces
Ch 1 Jumper
Block
JP 7
JP 4
as configured
for DID Interface
P7
Chapter2InstallingandCablingtheMultiVOIP
14 MultiVOIP®Voice/FaxoverIPGateways
ConnectingMultiVOIPtoLANandTelephoneEquipment
(MVP410/810)
ToconnecttheMultiVOIPtoyourLANandtelephoneequipment.:
1. ConnectthepowercordsuppliedwithyourMultiVOIPtoaliveACoutletandtothepowerconnectoronthe
backoftheMultiVOIPasshownattoprightinthefigurethatfollows.TheE&Mjacksarenotpresentonthe
–SSand–FXmodels.
2. ConnecttheMultiVOIPtoaPCbyusingaDB25(male)toDB9(female)cable.PlugtheDB25endofthe
cableintotheCommandportoftheMultiVOIPandtheotherendintothePCserialport.
3. ConnectanetworkcabletotheETHERNET10BASETconnectoronthebackoftheMultiVOIP.Connectthe
otherendofthecabletoyournetwork.
a. ForanFXSorFXOconnection(SSand‐FXseries).
(FXSExamples:analogphone,faxmachine|
FXOExamples:PBXextension,POTSline
fromcentraloffice.)
ConnectoneendofanRJ11phonecordtotheChannel1FXS/FXOconnectoronthebackofthe
MultiVOIP.Connecttheotherendtothedeviceorphonejack.
b. ForanE&Mconnection.
(E&MExample:trunklinefromtelephoneswitch.)
Connectoneendofan
RJ45phonecordtotheChannel1E&MconnectoronthebackoftheMultiVOIP.
Connecttheotherendtothetrunkline.
VerifythattheE&MTypeintheE&MOptionsgroupoftheInterfacedialogboxisthesameastheE&M
trunktypesupportedbythe
telephoneswitch.SeeAppendixBforanE&Mcablingpinout.
Ethernet Connection
C om m an d P or t Con n ec ti on
COMMAND
10 BASET
E& M FXS/FXO E&M FXS/FXO
E &M FXS/ FXO E&M FX S/ FXO
E&M
FXO
PSTN
E&M FXS/FXO
FXS
E&M FXS/FXO E&M FXS/FXO E&M FXS/FXO E&M FXS/FXO
Voice/Fax Channel Connections
Channels 1-4 Bottom MVP410/810
Channels 5-8 Top MVP8 10 Only
COMMA ND
MODEM
ETH ERN ET
Command Modem connector
for remote configuration
Chapter2InstallingandCablingtheMultiVOIP
MultiVOIP®Voice/FaxoverIPGateways 15
c. ForaDIDconnection.
(DIDExamples:DIDfaxsystemorDIDvoicephonelines.)
ConnectoneendofanRJ11phonecordtotheChannel1FXS/FXOconnectoronthebackofthe
MultiVOIP.ConnecttheotherendtotheDIDjack.
Note:DIDlinesarepolaritysensitive.
If,duringtesting,theDIDlineringsbusyconsistently,youneedto
reversethepolarityofoneendoftheconnector(swaptheconnectionsofthewirestothetwomiddle
pinsofoneRJ11connector).
4. Repeatstep3toconnecttheremainingtelephoneequipmenttoeachchannelonyourMulti V OIP.Although
aMultiVOIP’schannelsareoftenallconfiguredidentically,eachchannelisindividuallyconfigurable.So,for
example,somechannelsofaMultiVOIPmightusetheFXOinterfaceandotherstheFXS;somemightusethe
DID
interfaceandothersE&M,andsoon
5. IfyouintendtoconfiguretheMultiVOIPremotelyusingtheMultiVOIPWindowsinterface,connectan
RJ11phonecablebetweentheCommandModemconnector(notavailableonthe–SSor–FXseries)anda
receptacleservedbyatelcoPOTSline.Seethefirstfigurethatfollows.
6. TheCommandModemisbuiltintotheMVP410and810unitsonly.Toconfigure theMultiVOIPremotely
usingitsWindowsinterface,youmustcallintotheMultiVOIP’sCommandModem.Onceaconnectionis
made,theconfigurationprocessisidenticaltolocalconfiguration withtheWindowsinterface.
7. Ensurethattheunitisproperlyconnectedtoearthgroundbyverifyingthatitisreliablygrou ndedwhen
mountedwithinarack.Youcandothisbyconnectingagroundingwirebetweenthechassisgrounding
screwandametallicobjectthatprovidesanelectric alground.
8. TurnonpowertotheMultiVOIPbyplacingtheON/OFFswitchonthebackpaneltotheONposition.Wait
fortheBootLEDontheMultiVOIPtogooffbeforeproceeding.Thismaytakeafewminutes.
9. GotoChapter3toloadtheMultiVOIP software.
ForDIDchannelsonly
ForanychannelonwhichyouareusingtheDIDinterfacetype,youmustchangethejumperontheMultiVOIP
circuitcard.DIDisnotsupported onthe–SSor–FXmodels.
1. Disconnectpower.UnplugtheACpowercordfromthewalloutletorfromthereceptacleontheMultiVOIP
unit.
2. Usinga#1Phillipsdriver,removethethreescrews(atbackofunit)thatattachthemaincircuitcardtothe
chassisoftheMultiVOIP.
COMMAND
10 BASET
E&M FXS/FXO
E&M FXS/FXO
E&M FXS/FXO E&M FXS/FXO
E&M FXS/FXO
E&M FXS/FXO
E&M FXS/FXO E&M FXS/FXO
COMMAND
MODEM
Telco POTS Line
Grounding Screw
ETHERNET
Command Modem connector
for remote configuration
MVP-410/810
Rear Panel
Chapter2InstallingandCablingtheMultiVOIP
16 MultiVOIP®Voice/FaxoverIPGateways
3. Pullthemaincircuitcardoutabout5inches(thepowerconn ectiontotheboardpreventsitfrombeing
removedentirelyfromthechassis).
4. IdentifythechannelsonwhichtheDIDinterfaceisused.
5. PositionthejumperforeachDIDchannelsothatitdoesnotconnectthetwojumperposts.ForDID
operationofaVOIPchannel,theMultiVOIPworksproperlyifyousimplyremovethejumperaltogether,but
thatisinadvisablebecausethejumpermightbeneededlaterifadifferenttelephonyinterface
isusedfor
thatVOIPchannel.
6. SlidethemaincircuitcardbackintotheMultiVOIPchassisandreplacethethreescrews.
MultiVOIP®Voice/FaxoverIPGateways 17
Chapter 3 – Installing Software
SettingupyourMultiV OIPinvolvesthefollowingtasks:
1. InstallthesoftwareontothePC.Thisstepisdescribedinfurtherdetailinthischapter.
2. SetvaluesfortelephonyandIPparametersappropriateforyoursystem.Thisstepisdescribedindetailin
Chapter4.
3. DefinephonebooksthatcontainthedialingpatternsforVOIPcallsmadetodifferentlocations.Thisstepis
describedingreaterdetailinChapter5.
InstallingMultiVOIPSoftware
Theseinstallationstepsdonotpresenteverywindoworoptionintheinstallation.Itisrecommendedthat
someonefamiliarwithWindowsinstallsthesoftware.
1. DownloadthefirmwarefromtheMultiTechwebsite.
2. EnsurethatyourMultiVOIPisproperlyconnectedandthatthepoweristurnedon.
3. Afteryouextractthedownloadedfirmwarezipfile,asetup.exefileappears.Tostarttheinstallation
program,doubleclickthissetupfile.
4. Theinstallationwizardstarts.ClickNexttocontinue.
5. Thewizardstepsyouthroughtheinstallation.Thefirstpaneasksyoutoselectthedestinationforthe
MultiVOIPsoftware.SpecifyalocationandclickNext.
Chapter3InstallingSoftware
18 MultiVOIP®Voice/FaxoverIPGateways
6. SelectaprogramfolderlocationfortheMultiVOIPsoftwareprogramicon.ClickNext.Progresswindows
appearwhilefilesarebeingcopied.
Chapter3InstallingSoftware
MultiVOIP®Voice/FaxoverIPGateways 19
7. Inthenextwizardpanel,selecttheCOMportthatthecommandPCuseswhencommunicatingwiththe
MultiVOIPunit.
Afteryouinstallthesoftware,youcanresettheCOMportusingtheMultiVOIPSoftware.Todoso,fromthe
sidebarmenu,selectConnection|Settings.Orusekeyboard
shortcutCtrl+G.
Note:IftheCOMportsettingmadehereconflictswiththeactualCOMportresourcesavailableinthe
commandPC,the“ErrorinOpencommhandle”messageappearswhentheMultiVOIPprogramislaunched.
Ifthisoccurs,youmustresettheCOMport.
8. TheInstallShieldWizardCompletepanelappears.
ClickFinish.
9. Afteryouinstallthesoftware,youarepromptedtoruntheMultiVOIPsoftwaretoconfig ure theVOIP.
Softwareinstallationisnowcomplete.
Chapter3InstallingSoftware
20 MultiVOIP®Voice/FaxoverIPGateways
ConfiguringforVOIPCommunications
ThissectiondescribeshowtoconfiguretheMultiVOIPsoyoucanuseVOIPcommunications.
Ethernet/IP
Voice/Fax
Interface
CallSignaling
Regional
PhoneBook
ThissetupprocessisfollowedbyanimportantSave&Rebootstep.
Otherchaptersinthisguidedescribeconfigurationindetail.
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Multitech MVP 800 User manual

Category
Chassis components
Type
User manual
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