Dell Inspiron 5775 User manual

Category
Notebooks
Type
User manual
Inspiron 17 5000
Service Manual
Computer Model: Inspiron 5775
Regulatory Model: P35E
Regulatory Type: P35E002
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
© 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are
trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their
respective owners.
2018 - 02
Rev. A00
Contents
Before working inside your computer........................... 12
Before you begin ..................................................................................... 12
Safety instructions...................................................................................12
Recommended tools................................................................................ 13
Screw list................................................................................................. 14
After working inside your computer.............................. 17
Removing the optical drive........................................... 18
Procedure................................................................................................ 18
Replacing the optical drive...........................................20
Procedure .............................................................................................. 20
Removing the base cover............................................. 21
Prerequisites............................................................................................ 21
Procedure................................................................................................ 21
Replacing the base cover............................................. 25
Procedure .............................................................................................. 25
Post-requisites........................................................................................ 25
Removing the battery.................................................. 26
Prerequisites............................................................................................26
Procedure............................................................................................... 26
3
Replacing the battery...................................................28
Procedure ...............................................................................................28
Post-requisites........................................................................................ 28
Removing the memory modules...................................29
Prerequisites........................................................................................... 29
Procedure............................................................................................... 30
Replacing the memory modules....................................31
Procedure ............................................................................................... 31
Post-requisites......................................................................................... 31
Removing the wireless card......................................... 32
Prerequisites............................................................................................32
Procedure................................................................................................33
Replacing the wireless card..........................................35
Procedure............................................................................................... 35
Post-requisites........................................................................................ 36
Removing the optical-drive connector board................37
Prerequisites............................................................................................37
Procedure................................................................................................37
Replacing the optical-drive connector board................39
Procedure .............................................................................................. 39
Post-requisites........................................................................................ 39
Removing the coin-cell battery.................................... 40
Prerequisites........................................................................................... 40
Procedure............................................................................................... 40
4
Replacing the coin-cell battery.................................... 42
Procedure................................................................................................42
Post-requisites........................................................................................ 42
Removing the fan.........................................................43
Prerequisites............................................................................................43
Procedure................................................................................................43
Replacing the fan.........................................................46
Procedure .............................................................................................. 46
Post-requisites........................................................................................ 46
Removing the solid-state drive.....................................47
Prerequisites............................................................................................47
Procedure............................................................................................... 48
Replacing the solid-state drive.....................................50
Procedure .............................................................................................. 50
Post-requisites........................................................................................ 50
Removing the hard drive.............................................. 52
Prerequisites........................................................................................... 52
Procedure............................................................................................... 52
Replacing the hard drive.............................................. 55
Procedure .............................................................................................. 55
Post-requisites........................................................................................ 55
Removing the touchpad...............................................56
Prerequisites........................................................................................... 56
Procedure............................................................................................... 56
5
Replacing the touchpad............................................... 59
Procedure .............................................................................................. 59
Post-requisites........................................................................................ 59
Removing the speakers................................................60
Prerequisites........................................................................................... 60
Procedure............................................................................................... 60
Replacing the speakers................................................ 62
Procedure .............................................................................................. 62
Post-requisites........................................................................................ 62
Removing the heat sink................................................63
Prerequisites........................................................................................... 63
Procedure............................................................................................... 63
Replacing the heat sink................................................66
Procedure .............................................................................................. 66
Post-requisites........................................................................................ 66
Removing the power-adapter port............................... 67
Prerequisites............................................................................................67
Procedure................................................................................................67
Replacing the power-adapter port............................... 69
Procedure .............................................................................................. 69
Post-requisites........................................................................................ 69
Removing the display assembly....................................70
Prerequisites............................................................................................70
Procedure................................................................................................70
6
Replacing the display assembly.................................... 75
Procedure ...............................................................................................75
Post-requisites........................................................................................ 75
Removing the I/O board...............................................76
Prerequisites............................................................................................76
Procedure................................................................................................76
Replacing the I/O board...............................................78
Procedure ...............................................................................................78
Post-requisites........................................................................................ 78
Removing the power-button board...............................79
Prerequisites............................................................................................79
Procedure................................................................................................79
Replacing the power-button board...............................82
Procedure ...............................................................................................82
Post-requisites........................................................................................ 82
Removing the system board.........................................83
Prerequisites............................................................................................83
Procedure............................................................................................... 83
Replacing the system board......................................... 87
Procedure ...............................................................................................87
Post-requisites........................................................................................ 88
Entering the Service Tag in the BIOS setup program...............................88
Removing the power button with ngerprint reader.....89
Prerequisites........................................................................................... 89
Procedure............................................................................................... 89
7
Replacing the power button with ngerprint reader..... 91
Procedure ............................................................................................... 91
Post-requisites........................................................................................ 92
Removing the palm-rest and keyboard assembly..........93
Prerequisites............................................................................................93
Procedure............................................................................................... 94
Replacing the palm-rest and keyboard assembly..........95
Procedure .............................................................................................. 95
Post-requisites........................................................................................ 95
Removing the display bezel..........................................96
Prerequisites........................................................................................... 96
Procedure............................................................................................... 96
Replacing the display bezel.......................................... 98
Procedure .............................................................................................. 98
Post-requisites........................................................................................ 98
Removing the camera.................................................. 99
Prerequisites........................................................................................... 99
Procedure............................................................................................... 99
Replacing the camera..................................................101
Procedure ..............................................................................................101
Post-requisites....................................................................................... 101
Removing the display panel........................................ 102
Prerequisites.......................................................................................... 102
Procedure..............................................................................................102
8
Replacing the display panel........................................ 105
Procedure .............................................................................................105
Post-requisites.......................................................................................106
Removing the display hinges.......................................107
Prerequisites.......................................................................................... 107
Procedure.............................................................................................. 107
Replacing the display hinges.......................................109
Procedure .............................................................................................109
Post-requisites.......................................................................................109
Removing the display cable......................................... 110
Prerequisites...........................................................................................110
Procedure...............................................................................................110
Replacing the display cable......................................... 112
Procedure ..............................................................................................112
Post-requisites........................................................................................112
Removing the display back-cover and antenna
assembly..................................................................... 113
Prerequisites...........................................................................................113
Procedure...............................................................................................113
Replacing the display back-cover and antenna
assembly..................................................................... 115
Procedure ..............................................................................................115
Post-requisites....................................................................................... 115
9
Downloading drivers....................................................116
Downloading the audio driver................................................................. 116
Downloading the graphics driver............................................................ 116
Downloading the USB 3.0 driver............................................................. 117
Downloading the Wi-Fi driver................................................................. 118
Downloading the media-card reader driver............................................. 118
Downloading the chipset driver.............................................................. 119
Downloading the network driver............................................................120
System setup.............................................................. 121
Boot Sequence.......................................................................................121
Navigation keys...................................................................................... 121
BIOS overview....................................................................................... 122
Entering BIOS setup program................................................................ 122
Enabling or disabling the USB in BIOS setup program......................123
Identifying the hard drive in BIOS setup program.............................123
Checking the system memory in BIOS setup program..................... 123
System setup options............................................................................ 124
System and setup password....................................... 129
Assigning a system password and setup password................................ 129
Deleting or changing an existing system and or setup password............130
Clearing CMOS settings........................................................................ 130
Clearing forgotten passwords................................................................. 131
Troubleshooting..........................................................132
Flashing the BIOS.................................................................................. 132
Flashing BIOS (USB key)....................................................................... 132
Enhanced Pre-Boot System Assessment (ePSA) diagnostics................133
10
Running the ePSA diagnostics......................................................... 133
System diagnostic lights........................................................................ 134
Flea power release................................................................................. 135
Wi-Fi power cycle.................................................................................. 136
Getting help and contacting Dell.................................137
Self-help resources................................................................................ 137
Contacting Dell...................................................................................... 138
11
Before working inside your
computer
NOTE: The images in this document may dier from your computer
depending on the conguration you ordered.
Before you begin
1 Save and close all open les and exit all open applications.
2 Shut down your computer. Click Start PowerShut down.
NOTE: If you are using a dierent operating system, see the
documentation of your operating system for shut-down instructions.
3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all attached network devices and peripherals, such as keyboard,
mouse, and monitor from your computer.
5 Remove any media card and optical disc from your computer, if applicable.
Safety instructions
Use the following safety guidelines to protect your computer from potential damage
and ensure your personal safety.
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
WARNING: Disconnect all power sources before opening the computer
cover or panels. After you nish working inside the computer, replace all
covers, panels, and screws before connecting to the electrical outlet.
CAUTION: To avoid damaging the computer, ensure that the work surface is
at and clean.
12
CAUTION: To avoid damaging the components and cards, handle them by
their edges, and avoid touching pins and contacts.
CAUTION: You should only perform troubleshooting and repairs as
authorized or directed by the Dell technical assistance team. Damage due to
servicing that is not authorized by Dell is not covered by your warranty. See
the safety instructions that shipped with the product or at www.dell.com/
regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground yourself
by touching an unpainted metal surface, such as the metal at the back of
the computer. While you work, periodically touch an unpainted metal surface
to dissipate static electricity, which could harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull
tab, not on the cable itself. Some cables have connectors with locking tabs
or thumb-screws that you must disengage before disconnecting the cable.
When disconnecting cables, keep them evenly aligned to avoid bending any
connector pins. When connecting cables, ensure that the ports and
connectors are correctly oriented and aligned.
CAUTION: Press and eject any installed card from the media-card reader.
Recommended tools
The procedures in this document may require the following tools:
Phillips screwdriver #1
Plastic scribe
13
Screw list
Table 1. Screw list
Component Secured to Screw
type
Quantity Screw image
Base cover Palm rest and
keyboard
assembly
M2x2 2
Base cover Palm rest and
keyboard
assembly
M2x4 1
Base cover Palm rest and
keyboard
assembly
M2.5x7 7
NOTE
:
Screw color
may vary
depending
on the
conguratio
n ordered.
Battery Palm rest and
keyboard
assembly
M2x3 4
Display panel Display back-
cover and
antenna
assembly
M2x2 4
Fan Palm rest and
keyboard
assembly
M2.5x5 3
Hard-drive
assembly
Palm rest and
keyboard
assembly
M2x3 4
14
Component Secured to Screw
type
Quantity Screw image
Hard-drive
bracket
Hard drive M3x3 4
Heat sink System board M2x3 3
NOTE: Applicable only for
computers shipped with
discrete conguration.
Hinges Palm rest and
keyboard
assembly
M2.5x5 5
Hinge brackets Display back-
cover and
antenna
assembly
(M2.5x4) 8
Hinge brackets Display back-
cover and
antenna
assembly
M2x2 2
I/O board Palm rest and
keyboard
assembly
M2x4 1
Optical-drive
bracket
Optical drive M2x3 2
Optical-drive
connector
board
Palm rest and
keyboard
assembly
M2x2 Big
Head
1
Power-adapter
port
Palm rest and
keyboard
assembly
M2x2 1
Power-button
board
Palm rest and
keyboard
assembly
M2x3 1
15
Component Secured to Screw
type
Quantity Screw image
Power button
with ngerprint
reader
(optional)
Palm rest and
keyboard
assembly
M2x2 1
Solid-state drive Palm rest and
keyboard
assembly
M2x2.2 1
System board Palm rest and
keyboard
assembly
M2x4 1
Touchpad Palm rest and
keyboard
assembly
M2x2 4
Wireless-card
bracket
System board M2x3 1
16
After working inside your
computer
CAUTION: Leaving stray or loose screws inside your computer may severely
damage your computer.
1 Replace all screws and ensure that no stray screws remain inside your computer.
2 Connect any external devices, peripherals, or cables you removed before working
on your computer.
3 Replace any media cards, discs, or any other parts that you removed before
working on your computer.
4 Connect your computer and all attached devices to their electrical outlets.
5 Turn on your computer.
17
Removing the optical drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
www.dell.com/
regulatory_compliance.
Procedure
1 Remove the screw (M2x2) that secures the optical-drive assembly to the base
cover.
2 Using a screwdriver, push the optical drive through the slot to release the
optical-drive assembly out of the optical-drive bay.
3 Slide the optical-drive assembly out of the optical-drive bay.
18
4 Remove the two screws (M2x3) that secure the optical-drive bracket to the
optical drive.
5 Remove the optical-drive bracket from optical drive.
6 Pull the optical-drive bezel carefully to remove it from the optical drive.
19
Replacing the optical drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
www.dell.com/
regulatory_compliance.
Procedure
NOTE: Applicable only for computers that are shipped with optical drive.
1 Align the tabs on the optical-drive bezel with the slots on the optical drive and
snap the optical-drive bezel into place.
2 Align the screw holes on the optical-drive bracket with the screw holes on the
optical drive.
3 Replace the two screws (M2x3) that secure the optical-drive bracket to the
optical drive.
4 Slide the optical-drive assembly into the optical-drive bay.
5 Align the screw hole on the optical-drive bracket with the screw hole on the base
cover.
6 Replace the screw (M2x2) that secures the optical-drive assembly to the base
cover.
20
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Dell Inspiron 5775 User manual

Category
Notebooks
Type
User manual

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