Dell Inspiron 13 7375 2-in-1 User manual

Category
Notebooks
Type
User manual
Inspiron 13 7000
2-in-1
Service Manual
Computer Model: Inspiron 13-7375
Regulatory Model: P69G
Regulatory Type: P69G002
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
© 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are
trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their
respective owners.
2018 - 01
Rev. A00
Contents
Before working inside your computer........................... 10
Before you begin .....................................................................................10
Safety instructions...................................................................................10
Recommended tools................................................................................. 11
Screw list................................................................................................. 12
After working inside your computer.............................. 14
Removing the base cover............................................. 15
Procedure................................................................................................ 15
Replacing the base cover..............................................18
Procedure................................................................................................ 18
Removing the battery...................................................19
Prerequisites............................................................................................ 19
Procedure................................................................................................ 19
Replacing the battery................................................... 21
Procedure................................................................................................ 21
Post-requisites......................................................................................... 21
Removing the solid-state drive.....................................22
Prerequisites............................................................................................22
Procedure................................................................................................22
3
Replacing the solid-state drive.....................................24
Procedure................................................................................................24
Post-requisites........................................................................................ 25
Removing the memory modules................................... 26
Prerequisites............................................................................................26
Procedure................................................................................................27
Replacing the memory modules................................... 29
Procedure............................................................................................... 29
Post-requisites......................................................................................... 31
Removing the coin-cell battery.................................... 32
Prerequisites............................................................................................32
Procedure................................................................................................32
Replacing the coin-cell battery.................................... 34
Procedure................................................................................................34
Post-requisites........................................................................................ 34
Removing the wireless card......................................... 35
Prerequisites........................................................................................... 35
Procedure............................................................................................... 35
Replacing the wireless card..........................................37
Procedure................................................................................................37
Post-requisites........................................................................................ 38
Removing the speakers................................................39
Prerequisites........................................................................................... 39
Procedure............................................................................................... 39
4
Replacing the speakers.................................................41
Procedure................................................................................................ 41
Post-requisites......................................................................................... 41
Removing the fan.........................................................42
Prerequisites............................................................................................42
Procedure................................................................................................42
Replacing the fan......................................................... 44
Procedure................................................................................................44
Post-requisites........................................................................................ 44
Removing the heat sink................................................45
Prerequisites........................................................................................... 45
Procedure............................................................................................... 45
Replacing the heat sink................................................ 47
Procedure................................................................................................47
Post-requisites........................................................................................ 47
Removing the power-adapter port............................... 48
Prerequisites............................................................................................48
Procedure............................................................................................... 48
Replacing the power-adapter port............................... 50
Procedure............................................................................................... 50
Post-requisites........................................................................................ 50
Removing the power and volume-buttons board...........51
Prerequisites............................................................................................ 51
Procedure................................................................................................ 51
5
Replacing the power and volume-buttons board.......... 53
Procedure............................................................................................... 53
Post-requisites........................................................................................ 53
Removing the status-light board.................................. 54
Prerequisites........................................................................................... 54
Procedure............................................................................................... 54
Replacing the status-light board.................................. 56
Procedure............................................................................................... 56
Post-requisites........................................................................................ 56
Removing the touchpad............................................... 57
Prerequisites............................................................................................57
Procedure................................................................................................57
Replacing the touchpad............................................... 60
Procedure............................................................................................... 60
Post-requisites........................................................................................ 60
Removing the I/O board............................................... 61
Prerequisites............................................................................................ 61
Procedure................................................................................................ 61
Replacing the I/O board...............................................63
Procedure............................................................................................... 63
Post-requisites........................................................................................ 63
Removing the display assembly....................................64
Prerequisites........................................................................................... 64
Procedure............................................................................................... 64
6
Replacing the display assembly....................................68
Procedure............................................................................................... 68
Post-requisites........................................................................................ 68
Removing the system board.........................................69
Prerequisites........................................................................................... 69
Procedure............................................................................................... 69
Replacing the system board......................................... 74
Procedure................................................................................................74
Post-requisites........................................................................................ 75
Entering the Service Tag in the BIOS setup program...............................75
Removing the keyboard................................................76
Prerequisites............................................................................................76
Procedure................................................................................................77
Replacing the keyboard............................................... 80
Procedure............................................................................................... 80
Post-requisites........................................................................................ 80
Removing the palm-rest assembly............................... 82
Prerequisites............................................................................................82
Procedure............................................................................................... 83
Replacing the palm-rest assembly................................84
Procedure............................................................................................... 84
Post-requisites........................................................................................ 84
Removing the display panel..........................................86
Prerequisites........................................................................................... 86
Procedure............................................................................................... 86
7
Replacing the display panel..........................................89
Procedure............................................................................................... 89
Post-requisites........................................................................................ 89
Removing the display back-cover and antenna
assembly......................................................................90
Prerequisites........................................................................................... 90
Procedure............................................................................................... 90
Replacing the display back-cover and antenna
assembly......................................................................92
Procedure............................................................................................... 92
Post-requisites........................................................................................ 92
Removing the camera.................................................. 93
Prerequisites............................................................................................93
Procedure............................................................................................... 93
Replacing the camera.................................................. 95
Procedure............................................................................................... 95
Post-requisites........................................................................................ 95
Removing the display cable..........................................96
Prerequisites........................................................................................... 96
Procedure............................................................................................... 96
Replacing the display cable.......................................... 98
Procedure............................................................................................... 98
Post-requisites........................................................................................ 98
8
Downloading drivers.................................................... 99
Downloading the audio driver..................................................................99
Downloading the graphics driver............................................................100
Downloading the USB driver..................................................................100
Downloading the chipset driver.............................................................. 101
Downloading the network driver............................................................102
System setup............................................................. 104
Boot Sequence......................................................................................104
Navigation keys..................................................................................... 104
BIOS overview.......................................................................................105
Entering the BIOS setup program..........................................................105
System setup options............................................................................ 105
Troubleshooting...........................................................112
Flashing the BIOS...................................................................................112
Enhanced Pre-Boot System Assessment (ePSA) diagnostics.................112
Running the ePSA diagnostics..........................................................113
System diagnostic lights......................................................................... 113
Flea power release..................................................................................115
Wi-Fi power cycle...................................................................................115
Getting help and contacting Dell................................. 116
Self-help resources.................................................................................116
Contacting Dell....................................................................................... 117
9
Before working inside your
computer
NOTE: The images in this document may dier from your computer
depending on the conguration you ordered.
Before you begin
1 Save and close all open les and exit all open applications.
2 Shut down your computer. Click Start PowerShut down.
NOTE: If you are using a dierent operating system, see the
documentation of your operating system for shut-down instructions.
3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all attached network devices and peripherals, such as keyboard,
mouse, and monitor from your computer.
5 Remove any media card and optical disc from your computer, if applicable.
Safety instructions
Use the following safety guidelines to protect your computer from potential damage
and ensure your personal safety.
WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
WARNING: Disconnect all power sources before opening the computer
cover or panels. After you nish working inside the computer, replace all
covers, panels, and screws before connecting to the electrical outlet.
CAUTION: To avoid damaging the computer, ensure that the work surface is
at and clean.
10
CAUTION: To avoid damaging the components and cards, handle them by
their edges, and avoid touching pins and contacts.
CAUTION: You should only perform troubleshooting and repairs as
authorized or directed by the Dell technical assistance team. Damage due to
servicing that is not authorized by Dell is not covered by your warranty. See
the safety instructions that shipped with the product or at www.dell.com/
regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground yourself
by touching an unpainted metal surface, such as the metal at the back of
the computer. While you work, periodically touch an unpainted metal surface
to dissipate static electricity, which could harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull
tab, not on the cable itself. Some cables have connectors with locking tabs
or thumb-screws that you must disengage before disconnecting the cable.
When disconnecting cables, keep them evenly aligned to avoid bending any
connector pins. When connecting cables, ensure that the ports and
connectors are correctly oriented and aligned.
CAUTION: Press and eject any installed card from the media-card reader.
Recommended tools
The procedures in this document may require the following tools:
Phillips screwdriver #0
Phillips screwdriver #1
Plastic scribe
11
Screw list
The following table provides the list of screws that are used for securing dierent
components to the computer.
Table 1. Screw list
Component Secured to Screw type Quantity
Base cover Palm-rest
assembly
M2.5x7 9
Battery Palm-rest
assembly
M2x3 4
Solid-state
drive
Palm-rest
assembly
M2x3 1
Wireless card
bracket
Palm-rest
assembly
M2x3 1
Fan Palm-rest
assembly
M2x3 2
Power adapter
port
Palm-rest
assembly
M2x3 1
Power and
volume-
buttons board
Palm-rest
assembly
M2x3 1
Touch-pad
bracket
Palm-rest
assembly
M2x2 4
Touch pad Palm-rest
assembly
M2x2 4
I/O board Palm-rest
assembly
M2x3.5 2
Display
assembly
Palm-rest
assembly
M2.5x2.5 Big
Head
4
12
Component Secured to Screw type Quantity
System board
bracket
System board
and palm-rest
assembly
M2.5x5 2
System board Palm-rest
assembly
M2x2 Big Head 3
Keyboard
shield
Palm-rest
assembly
M2x2 Big Head 14
Keyboard Palm-rest
assembly
M1.2xL1.4 14
Sensor board Display panel M2.5x2.5 Big
Head
1
13
After working inside your
computer
CAUTION: Leaving stray or loose screws inside your computer may severely
damage your computer.
1 Replace all screws and ensure that no stray screws remain inside your computer.
2 Connect any external devices, peripherals, or cables you removed before working
on your computer.
3 Replace any media cards, discs, or any other parts that you removed before
working on your computer.
4 Connect your computer and all attached devices to their electrical outlets.
5 Turn on your computer.
14
Removing the base cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
www.dell.com/
regulatory_compliance.
Procedure
1 Close the display and turn the computer over.
15
2 Remove the nine screws (M2.5x7) that secure the base cover to the palm-rest
assembly.
Figure 1. Removing the screws
1
screws (9) 2 base cover
3 palm-rest assembly
16
3 Using a plastic scribe, release the tabs that secure the base cover to the palm-
rest assembly and remove the base cover o the palm-rest assembly.
Figure 2. Removing the base cover
1
plastic scribe 2 palm-rest assembly
3 base cover
17
Replacing the base cover
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
www.dell.com/
regulatory_compliance.
Procedure
1 Align the base cover with the palm-rest assembly and snap it into place.
2 Replace the nine screws (M2.5x7) that secure the base cover to the palm-rest
assembly.
18
Removing the battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at
www.dell.com/
regulatory_compliance.
Prerequisites
Remove the base cover.
Procedure
1 Disconnect the battery cable from the system board.
2 Remove the four screws (M2x3) that secure the battery to the palm-rest
assembly.
19
3 Lift the battery o the palm-rest assembly.
Figure 3. Removing the battery
1 system board 2 battery cable
3 screws (4) 4 palm-rest assembly
5 battery
4 Press and hold the power button for ve seconds to ground the system board.
20
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Dell Inspiron 13 7375 2-in-1 User manual

Category
Notebooks
Type
User manual

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