Kistler 5501A11A1 Owner's manual

Instruction

Manual

KiDAQ Data Acquisition

Type 5500A

KiStudio Lab

Type 2910A

5500A_002-943e-09.21

Foreword

5500A_002-943e-09.21 Page 1

Foreword

This instruction manual applies to the data acquisition

system KiDAQ Type 5500A.

Keep this instruction manual for future reference. It

should be available at the point of use.

Information in this instruction manual is subject to change

any time, without notice. Kistler reserves the right to

improve and modify its products in the course of technical

advancement, without any obligation to inform any

persons or organizations of such changes.

Information in this document is subject to:

• KiStudio Lab software Type 2910A R5.0.1

• KiDAQ Data Acquisition Type 5500A with KiDAQ

Controller 5551A firmware R5.0.24

• LabAmp Type 5165A with firmware R2.1.1

(restricted release for use with KiStudio Lab only)

• LabAmp Type 5167A with firmware R2.1.1

(restricted release for use with KiStudio Lab only)

Last manual update 15.09.2021

Kistler Group

Eulachstrasse 22

8408 Winterthur

Switzerland

Phone +41 52 224 11 11

[email protected]

www.kistler.com

   Type 5500A and 2910A 
Page 2    5500A_002-943e-09.21 
Content 
Introduction and Important Notes ............................................................................................. 4 
1 Disposal Instructions for Electronic Devices ....................................................................... 4 
2 Software Upgrades and Updates ........................................................................................ 4 
3 Repairs at Kistler ................................................................................................................. 4 
System Overview ......................................................................................................................... 5 
1 Components ........................................................................................................................ 5 
1.1 KiStudio Lab Software Package ............................................................................. 5 
1.2 Connectivity with KiConnect ................................................................................... 6 
1.3 KiDAQ and LabAmp Measurement Devices .......................................................... 6 
1.4 KiDAQ Controller 5551A and Modules 55xxA........................................................ 7 
1.5 KiDAQ Accessories .............................................................................................. 13 
System Setup ............................................................................................................................. 14 
1 System Requirements ....................................................................................................... 14 
2 Software Installation .......................................................................................................... 14 
2.1 Enable the Virtualization Technology ................................................................... 14 
2.2 Installation of KiStudio Lab ................................................................................... 15 
2.3 KiStudio Lab License Activation ........................................................................... 15 
2.4 Uninstallation of KiStudio Lab .............................................................................. 16 
3 Connection Setup for Measurement Devices ................................................................... 16 
3.1 KiDAQ Point-to-Point Setup ................................................................................. 16 
3.2 LabAmp Point-to-Point Setup ............................................................................... 16 
3.3 Mixed Setup: KiDAQ and LabAmp ....................................................................... 17 
KiStudio Lab Software Overview ............................................................................................. 19 
1 Project Board – Main View ................................................................................................ 19 
1.1 Project Devices .................................................................................................... 19 
1.2 Measurement Setup ............................................................................................. 20 
1.3 Channel Overview ................................................................................................ 21 
1.4 Data Processing Definition ................................................................................... 21 
1.5 Dashboard Definition ............................................................................................ 21 
1.6 Signal Storage Selection ...................................................................................... 22 
2 Dashboard ......................................................................................................................... 22 
3 Project Browser ................................................................................................................. 23 
4 System Settings ................................................................................................................ 23 
KiStudio Lab Features in Detail ............................................................................................... 25 
1 Add a new Measurement Device ...................................................................................... 25 
2 Configure a KiDAQ Device ................................................................................................ 25 
2.1 Use different Sampling Rates .............................................................................. 25 
2.2 Use Tare Functionality ......................................................................................... 26 
2.3 Time Settings ....................................................................................................... 26 
2.4 Configure KiDAQ Channels.................................................................................. 26 
Configuration Examples ........................................................................................................... 29 
1 Torque Sensor 4503B with KiDAQ Module 5534A ........................................................... 29 
1.1 Sensor Settings .................................................................................................... 29 
1.2 Cabling ................................................................................................................. 30 
1.3 Configuration of KiDAQ Module 5534A ................................................................ 30 

Content 
 
5500A_002-943e-09.21    Page 3 
Hardware Setup with Multiple Measurement Devices ............................................................ 33 
1 Connect Devices and PC with KiStudio Lab to Switch ...................................................... 33 
2 Configure Hirschmann Switch to run as PTP Master ........................................................ 34 
3 Set Switch to be DHCP Server .......................................................................................... 34 
4 Set the Switch Address and Time and save the Settings .................................................. 35 
5 Finalization ......................................................................................................................... 35 
Maintenance ............................................................................................................................... 37 
1 KiDAQ Device Factory Reset ............................................................................................ 37 
2 KiStudio and KiDAQ Version Update ................................................................................. 37 
2.1 KiDAQ Controller 5551A Firmware Update via USB ............................................ 38 
2.2 KiDAQ Measurement Module Firmware Update .................................................. 39 
2.3 KiStudio Lab Update Installation ........................................................................... 40 
3 Change of Battery in KiDAQ Controller 5551A .................................................................. 40 
Troubleshooting ......................................................................................................................... 41 
1 KiDAQ LED Status ............................................................................................................. 41 
2 No Connection from PC to KiDAQ Device ......................................................................... 42 
3 Unstable Connection from PC to Measurement Devices .................................................. 42 
4 KiStudio Lab runs unstable ................................................................................................ 43 
Appendices ................................................................................................................................. 44 
1 Safety Information for High Voltage Modules 5525A … 5528A ........................................ 44 
2 Schematics of Accessories ................................................................................................ 45 
2.1 Cold Junction Compensation Type 5582Ax .......................................................... 45 
2.2 Bridge Completion Type 5583Ax .......................................................................... 46 

Type 5500A and 2910A

Page 4 5500A_002-943e-09.21

1. Introduction and Important Notes

Thank you for choosing a quality product from Kistler.

Please read this instruction manual carefully, so that you

can put the many properties of your product to optimal

use.

Kistler declines any liability, to the extent permissible by

law, if action is taken contrary to this instruction manual,

or other products are used than those listed as

accessories.

For assistance with any special questions remaining after

studying these instructions, Kistler customer service is

available around the world with expert advice for

application-specific problems.

1.1 Disposal Instructions for Electronic Devices

Do not discard old electronic instruments in municipal

trash. For disposal at end of life, please return this

product to an authorized local electronic waste disposal

service or contact the nearest Kistler Instruments sales

office for return instructions.

1.2 Software Upgrades and Updates

Kistler may from time to time supply upgrades or updates

for PC software and firmware. Such upgrades or updates

must always be installed.

Kistler declines any liability whatsoever for any direct or

consequential damage caused by products running on

software and firmware, which has not been upgraded or

updated with the latest software supplied.

1.3 Repairs at Kistler

Repairs at the Kistler factory can be arranged via the

local sales company.

Information can be found at www.kistler.com

System Overview

5500A_002-943e-09.21 Page 5

2. System Overview

With the KiDAQ data acquisition system, Kistler offers

engineers, researchers, measurement technicians and

students the opportunity to combine everything they need

for their measurement task in one setup. Various

measurands and sensors can be used with different data

acquisition hardware and be combined to a unified logical

measurement system – just according the application

requirements.

The KiDAQ data acquisition system offers a wide

selection of modules for various sensor technologies and

more than 20 different measurands – from simple voltage

signals across measurement bridges and IEPE sensors

to charge signals from piezoelectric sensors.

2.1 Components

2.1.1 KiStudio Lab Software Package

The KiStudio Lab software package consists of two

applications to acquire data with KiDAQ or LabAmp and

for comprehensive data analysis.

Measurement devices are configured efficiently with the

intuitive KiStudio Lab software, which provides an

overview of the whole measurement setup and enables

quick navigation.

Acquired data can be easily exported for analysis with

jBEAM. This powerful post-processing and analysis

Type 5500A and 2910A

Page 6 5500A_002-943e-09.21

software provides both, a comprehensive toolbox for

standard analysis and customizable calculations.

The package is available in two editions ‘Starter’ or

‘Professional’. For details about the packages please see

the KiDAQ system datasheet 003-335e.

2.1.2 Connectivity with KiConnect

The intelligent KiConnect technology allows the user to

easily combine different measurement units to a logical

measurement setup and perform precise, time-

synchronized measurements thanks to the Precision

Time Protocol (PTP). KiConnect is built up on state-of-

the-art communications standards (TCP/IP and IoT-

principles) and is therefore ready for distributed setups

and cloud applications.

2.1.3 KiDAQ and LabAmp Measurement Devices

The KiDAQ hardware is designed in a modular way and

can be individually configured to match the required

measurement performance and channel count. The

Portable, Rack and DIN Rail models are designed so that

they can be optimally used in various applications.

Detail information, e.g. mechanical drawings, can be

found in the KiDAQ system datasheet 003-335e.

KiDAQ Rack

The 19" rack housing is 3 rack units high (3U) and can be

equipped with one controller and up to 13 selected

measurement modules. The housing is available in two

different versions: for standard 19” racks and with

carrying handle for desktop use.

KiDAQ Portable

The compact and scalable measurement system KiDAQ

Portable can be individually configured with one

controller and up to 13 measurement modules. It is

ideally suited for stationary and mobile measurement

tasks and thanks to the rugged aluminum enclosure it is

the ideal solution for various environments.

KiDAQ DIN Rail

The KiDAQ DIN Rail housing option provides simple

mounting on to standard rails according EN 60715. The

maximum number of modules depends on the required

data rate and the number of channels per module (e.g.

up to 16 channels with 100 kSps data rate or 256

channels with 10 kSps data rate or a combination).

System Overview

5500A_002-943e-09.21 Page 7

LabAmp family

The test setup can be extended as needed together with

other high-quality signal conditioning and data acquisition

systems from Kistler like LabAmp and – in future – with

selected devices from third-party manufacturers.

• LabAmp Type 5165A for dynamic charge measure-

ments (piezo-electric sensors), IEPE- or voltage-

measurements. 1 or 4 channels.

• LabAmp Type 5167A for quasi-static and dynamic

charge measurements (piezo-electric sensors). 4 or 8

channels.

2.1.4 KiDAQ Controller 5551A and Modules 55xxA

Description

A

Connector for 24 V power supply

(e.g. Type 5567A0)

B

Input for digital signals

C

USB Ports

• 2x USB 2.0

D

Ethernet interfaces (RJ45) for connection to a network or

directly to a computer

E

Sensor inputs (for example 5509A):

• BNC neg.

• LEDs per input channel (module 5509A only)

F

Light emitting diodes (LEDs), which signify the status of the

corresponding measuring module (see description in chapter

9.1 below)

Controller Type 5551A

Every KiDAQ measurement device requires a controller

which provides power to the measurement modules and

ensures the proper configuration. The measurement data

is aggregated with a time-synchronized internal bus and

provided to the KiStudio Lab software with the KiConnect

protocol. This allows both local and remote setups over

standard networks.

For detail information and connector pinouts please refer

to KiDAQ system datasheet 003-335e.

Type 5500A and 2910A

Page 8 5500A_002-943e-09.21

Universal measurement module

Type 5501A

• 2 analog input signals

o Voltage till 60 V

o Current

o Resistance

o Potentiometer

o Resistance thermometer (Pt100, Pt1000)

o Thermocouples (types B,E,J,K,L,N,R,S,T,U)

o Strain gauges

o IEPE sensors (Piezotron)

• 2 digital input signals

o Status

• A/D conversion: 100 kSps (per channel), 24 bit

• Galvanic isolation (channel to channel to power supply

and to interface), isolation voltage: 500 VDC

For detail information and connector pinouts please refer

to KiDAQ system datasheet 003-335e.

Universal measurement module

Type 5502A

• 4 analog input signals

o Voltage till 10 V

o Current

o Resistance

o Potentiometer

o Resistance thermometer (Pt100, Pt1000)

o Thermocouples (types B,E,J,K,L,N,R,S,T,U)

o Strain gauges

o IEPE sensors (Piezotron)

• A/D conversion: 20 kSps (per channel), 24 bit

• Galvanic isolation (channel to channel to power supply

and to interface), isolation voltage: 500 VDC

For detail information and connector pinouts please refer

to KiDAQ system datasheet 003-335e.

System Overview

5500A_002-943e-09.21 Page 9

Measurement Module for voltage, current and status

Type 5505A

• 8 analog input signals

o Voltage till 10V

o Current

• 2 digital input signals

o Status

• A/D conversion: 20 kSps (per channel), 24 bit

• Galvanic isolation (channel to channel to power supply

and to interface), isolation voltage: 500 VDC

For detail information and connector pinouts please refer

to KiDAQ system datasheet 003-335e.

Measurement module for voltage and status

Type 5506A

• 8 analog input signals

o Voltage till 60V

• 2 digital input signals

o Status

• A/D conversion: 20 kSps (per channel), 24 bit

• Galvanic isolation (channel to channel to power supply

and to interface), isolation voltage: 500 VDC

For detail information and connector pinouts please refer

to KiDAQ system datasheet 003-335e.

Measurement module for piezoelectric sensors

Type 5509A

• 4 analog input signals

o Charge (piezoelectric sensors),

ranges: 1 000...1 000 000 pC

• A/D conversion: 100 kSps (per channel), 24 bit

• Galvanic isolation (channel to channel to power supply

and to interface), isolation voltage: 500 VDC

For detail information and connector pinouts please refer

to KiDAQ system datasheet 003-335e.

Type 5500A and 2910A

Page 10 5500A_002-943e-09.21

Measurement module for IEPE sensors and voltage

Type 5512A

• 4 analog input signals

o Voltage

o IEPE sensors (Piezotron)

• A/D conversion: 100 kSps (per channel), 24 bit

• Galvanic isolation (channel to channel to power supply

and to interface), isolation voltage: 500 VDC

For detail information and connector pinouts please refer

to KiDAQ system datasheet 003-335e.

Measurement module for MEMS capacitive sensors

Type 5514A

• Up to 8 analog input signals

o 4 single-axis or 2 triaxial MEMS capacitive

sensors (K-Beam)

o Temperature signals

o IEPE sensors (Piezotron)

• A/D conversion: 20 kSps (per channel), 24 bit

• Galvanic isolation (channel to channel to power supply

and to interface), isolation voltage: 500 VDC

For detail information and connector pinouts please refer

to KiDAQ system datasheet 003-335e.

Measurement module for strain gauges

Type 5517A

• 8 analog input signals

o Strain gauge bridges (full, half, quarter)

• A/D conversion: 20 kSps (per channel), 24 bit

• Galvanic isolation (channel to channel to power supply

and to interface), isolation voltage: 500 VDC

For detail information and connector pinouts please refer

to KiDAQ system datasheet 003-335e.

System Overview

5500A_002-943e-09.21 Page 11

Measurement module for strain gauges, inductive

bridges and LVDT

Type 5518A

• 2 analog input signals

o Strain gauges

o Inductive bridges

o LVDT, RVDT

• 4 digital input signals

o Status

• A/D conversion: 20 kSps (per channel), 24 bit

• Galvanic isolation (channel to channel to power supply

and to interface), isolation voltage: 500 VDC

For detail information and connector pinouts please refer

to KiDAQ system datasheet 003-335e.

Measurement module for thermocouples

Type 5521A

• 8 analog input signals

o Thermocouples (types B,E,J,K,L,N,R,S,T,U)

• A/D conversion: 100 Sps (per channel), 24 bit

• Galvanic isolation (channel to channel to power supply

and to interface), isolation voltage: 500 VDC

For detail information and connector pinouts please refer

to KiDAQ system datasheet 003-335e.

Measurement module for RTD or resistance

Type 5522A

• 4 analog input signals

o Resistance

o Resistance thermometer (Pt100, Pt1000)

• A/D conversion: 10 Sps (per channel), 24 bit

• Galvanic isolation (channel to channel to power supply

and to interface), isolation voltage: 500 VDC

For detail information and connector pinouts please refer

to KiDAQ system datasheet 003-335e.

Type 5500A and 2910A

Page 12 5500A_002-943e-09.21

Measurement module for non-insulated

thermocouples at high potential

Type 5525A

• 4 analog input signals

o For non-insulated thermocouples (types

B,E,J,K,L,N,R,S,T,U) at high potential (1200 V)

• A/D conversion: 20 kSps (per channel), 24 bit

• Galvanic isolation (channel to channel to power supply

and to interface), isolation voltage: 1200 VDC / 858

VACrms

For detail information and connector pinouts please refer

to KiDAQ system datasheet 003-335e. Please see also

safety instructions in chapter 10.1 below.

Measurement module for voltage and current at high

potential

Type 5526A

• 4 analog input signals

o Voltage till 10V at high potential (1200 V)

o Current (via shunt) at high potential (1200 V)

• A/D conversion: 100 kSps (per channel), 24 bit

• Galvanic isolation (channel to channel to power supply

and to interface), isolation voltage: 1200 VDC / 858

VACrms

For detail information and connector pinouts please refer

to KiDAQ system datasheet 003-335e. Please see also

safety instructions in chapter 10.1 below.

Measurement module for high voltage and current at

high potential

Type 5528A

• 4 analog input signals

o Voltage till 1200 V

o Current (via shunt) at high potential (1200 V)

• A/D conversion: 100 kSps (per channel), 24 bit

• Galvanic isolation (channel to channel to power supply

and to interface), isolation voltage: 1200 VDC / 858

VACrms

For detail information and connector pinouts please refer

to KiDAQ system datasheet 003-335e. Please see also

safety instructions in chapter 10.1 below.

System Overview

5500A_002-943e-09.21 Page 13

Measurement module for high voltage

Type 5529A

• 4 analog input signals

o Voltage till 1200 V

• A/D conversion: 100 kSps (per channel), 24 bit

• Galvanic isolation (channel to channel to power supply

and to interface), isolation voltage: 1200 VDC / 858

VACrms

For detail information and connector pinouts please refer

to KiDAQ system datasheet 003-335e. Please see also

safety instructions in chapter 10.1 below.

Measurement module for digital signals

Type 5534A

• 8 digital input signals

o Frequency

o Pulse width

o Counter signal

o Time

o Status

• Frequency measurement up to 1 MSps

• Galvanic isolation (channel to channel to power supply

and to interface), isolation voltage: 500 VDC

For detail information and connector pinouts please refer

to KiDAQ system datasheet 003-335e.

Measurement module for differential digital signals

Type 5535A

• Up to 6 digital input signals

o Frequency

o Pulse width

o Counter signal

o Time

o Status

• Frequency measurement up to 1 MSps

• Galvanic isolation (channel to channel to power supply

and to interface), isolation voltage: 500 VDC

For detail information and connector pinouts please refer

to KiDAQ system datasheet 003-335e.

2.1.5 KiDAQ Accessories

Various accessories for KiDAQ are available. For detail

information see KiDAQ system datasheet 003-335e.

Schematics of accessories can be found in chapter 10.2

below.

Type 5500A and 2910A

Page 14 5500A_002-943e-09.21

3. System Setup

3.1 System Requirements

The system requirements using the KiStudio Lab

Package for data acquisition and analysis very much

depends on your measurement needs.

System requirements and recommendations

Operating system

Windows 10 Professional or

Enterprise, 64 bit,

Version 1803 (Build 17134) or newer

with Hyper-V.

Windows 7 and older is not

supported.

Processor

Intel® Core™ i7-7500 with 2.7 GHz

or better (recommended)

Memory

16 GB (minimum)

Mass storage

SSD (recommended),

110 GB free space on system

partition C: (minimum, for installation

and measurement data)

Network

Spare USB interface for USB-to-

Gigabit-Ethernet adapter

Display resolution

1920 x 1080 / full HD (recommended)

KiStudio Lab Starter and Professional packages are

available as single seat license only.

3.2 Software Installation

3.2.1 Enable the Virtualization Technology

KiStudio Lab runs in a so-called virtual machine (VM).

This requires the ‘virtualization technology’ to be enabled

in the BIOS of the host computer. Unfortunately, there is

no general procedure, which applies for all

manufacturers.

Please refer to the manual of your computer how to

access to the BIOS and where to enable the

virtualization.

Here an example (names and keys may be different from

manufacturer to manufacturer):

1. While booting the computer, press ‘ESC’ or ‘F1’ to

access the BIOS setup (this is the trickiest part)

2. Navigate to » BIOS Setup » Advanced » Device

Configurations (or similar)

3. Enable the checkbox with ‘Virtualization Technology

(VTx)’ (or similar)

System Setup

5500A_002-943e-09.21 Page 15

4. Save and exit the BIOS setup

5. Check in ‘Windows Features’ if all 4 Hyper-V options

are enabled

3.2.2 Installation of KiStudio Lab

Ethernet is used as a connection from your computer to

the KiDAQ measurement device. Please plug-in the

delivered USB-to-Ethernet adapter prior installation. (The

physical Ethernet port remains free for other

applications).

Please make sure all other USB-Ethernet adapters are

disconnected, including docking stations which are

connected via USB-C. This applies only for the

installation process, afterwards they can be used

normally.

Installation steps

1. Extract the files ‘KiStudioLab.msi’ and

‘KiStudioLabServer.vhd’ from the .zip file

2. Plug-in the delivered USB-to-Ethernet converter

3. Execute the ‘.msi’ - file (local administrator rights are

required)

4. Accept the terms and conditions and press ‘Install’

5. Installation will ask for a reboot

6. After reboot the installation will continue automatically

(press » Next and » Install again) or continue the

installation manually (start ‘Initialize KiStudio Lab’ with

administrator rights)

7. KiStudio Lab can be found in the Windows start menu

under ‘Kistler’

Please note

• The first start after installation takes a little longer

(approx. 5 min)

• This installation process installs a virtual machine

(VM) on your computer in which the KiStudio Lab App

will run. After the installation, the VM and the software

services are initialized. As a result, the first start of the

software may take a little longer (up to 5 minutes).

• Please make sure that there are no other networks

with subnet 192.168.103.0 (mask 255.255.255.0).

3.2.3 KiStudio Lab License Activation

KiStudio Lab Starter edition does not require any

software license activation.

If you have bought KiStudio Lab Professional edition,

please ask your local sales representative for how to

activate the license.

Type 5500A and 2910A

Page 16 5500A_002-943e-09.21

3.2.4 Uninstallation of KiStudio Lab

1. Select ‘Uninstall’ from ‘Add or remove programs’ in

Windows system settings

2. For complete uninstallation including projects and

measurement data, delete also

‘c:\ProgramData\Kistler\KiStudio Lab Data\

KiStudioLabData.vhd’

(may be a hidden folder)

3.3 Connection Setup for Measurement Devices

3.3.1 KiDAQ Point-to-Point Setup

To connect a KiDAQ Type 5500A device with the

KiStudio Lab software just connect the device with

Ethernet cable via the delivered USB-to-Ethernet

converter to the PC.

The KiDAQ devices uses its default IP address

(192.168.103.30), nothing needs to be configured. It will

appear in the device list automatically.

If you use a different USB-to-Ethernet converter than

used during installation or if you have troubles to connect

to the KiDAQ device, please see section 9.2 below.

3.3.2 LabAmp Point-to-Point Setup

To connect a single LabAmp Type 5165A or 5167A

device with the KiStudio Lab software connect the device

with Ethernet cable via the delivered USB-to-Ethernet

converter to the PC.

Configure the LabAmp device to use a static IP address

either via the WebUI or the ‘Network Setup Wizard’

(available on www.kistler.com).

The IP address must be in the range of 192.168.103.xxx

(where xxx must not be .30, .31 or .32), subnet mask

System Setup

5500A_002-943e-09.21 Page 17

255.255.255.0 should be used. Using the ‘Network Setup

Wizard’, the gateway must be set 192.168.103.31.

After the address settings are saved, the device will

appear in the device list automatically.

Please Note

• If your LabAmp firmware was freshly updated, please

execute a factory reset before first use with KiStudio

Lab.

• Please make sure you have the required licenses

activated within the LabAmp WebUI before connecting

the device to KiStudio Lab.

(LabAmp Type 5165A may need the PTP license for

time synchronization; LabAmp Type 5167A requires a

DAQ license)

• If you use a different USB-to-Ethernet converter than

used during installation or if you have troubles to

connect to the LabAmp device, please see section 9.2

below.

3.3.3 Mixed Setup: KiDAQ and LabAmp

To connect a multiple LabAmp devices or a LabAmp with

a KiDAQ device with the KiStudio Lab software connect

the LabAmp device with Ethernet cable via the delivered

USB-to-Ethernet converter to the PC. The second device

can then be daisy-chained through the second Ethernet

interface of the LabAmp.

Configure the LabAmp device(s) to use a static IP

address either via the WebUI or the ‘Network Setup

Wizard’ (available on www.kistler.com).

The IP address must be in the range of 192.168.103.xxx

(where xxx must not be .30, .31 or .32), subnet mask

255.255.255.0 should be used. Using the ‘Network Setup

Wizard’, the gateway must be set 192.168.103.31.

After the address settings are saved, the devices will

appear in the device list automatically.

If you use a different USB-to-Ethernet converter than

used during installation or if you have troubles to connect

to the LabAmp device, please see section 9.2 below.

Type 5500A and 2910A

Page 18 5500A_002-943e-09.21

Please Note

• If your LabAmp firmware was freshly updated, please

execute a factory reset before first use with KiStudio

Lab.

• If you use a different USB-to-Ethernet converter than

used during installation or if you have troubles to

connect to the LabAmp device, please see section 9.2

below.

• The used 100 Mbps Ethernet interface can only

handle a limited number of channels at the same time.

This is very dependent on used sampling rates, so no

general rule is available. Please contact your local

Kistler sales or service representative to check if your

specific setup will work. Alternatively, an additional

(PTP-)Switch with Gigabit Ethernet interface can be

used, see chapter 7 below.

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Kistler 5501A11A1 Owner's manual

Kistler 5501A11A1 Owner's manual

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