Using the Embedded Web Server.........................................................................................................207
Setting up e‑mail alerts.........................................................................................................................208
Viewing reports.....................................................................................................................................208
Troubleshooting.......................................................................................209
Solving basic printer problems..............................................................................................................209
Solving printing problems.....................................................................................................................209
Multiple‑language PDFs do not print..............................................................................................................209
Printer control panel display is blank or displays only diamonds ...................................................................209
Error message about reading USB drive appears ...........................................................................................209
Jobs do not print .............................................................................................................................................210
Job takes longer than expected to print .........................................................................................................210
Job prints from the wrong tray or on the wrong paper..................................................................................211
Incorrect or strange characters print..............................................................................................................211
Tray linking does not work..............................................................................................................................211
Large jobs do not collate.................................................................................................................................211
Unexpected page breaks occur.......................................................................................................................212
Solving copy problems..........................................................................................................................212
Copier does not respond ................................................................................................................................212
Scanner unit does not close............................................................................................................................212
Poor copy quality............................................................................................................................................213
Partial document or photo copies ..................................................................................................................214
Solving scanner problems.....................................................................................................................214
Checking an unresponsive scanner.................................................................................................................214
Scan was not successful..................................................................................................................................215
Scanning takes too long or freezes the computer ..........................................................................................215
Poor scanned image quality............................................................................................................................215
Partial document or photo scans....................................................................................................................216
Cannot scan from a computer ........................................................................................................................216
Solving fax problems.............................................................................................................................216
Caller ID is not shown .....................................................................................................................................216
Cannot send or receive a fax ..........................................................................................................................217
Can send but not receive faxes.......................................................................................................................218
Can receive but not send faxes.......................................................................................................................219
Received fax has poor print quality ................................................................................................................219
Blocking junk faxes..........................................................................................................................................220
Solving option problems........................................................................................................................220
Option does not operate correctly or quits after it is installed ......................................................................220
Drawers...........................................................................................................................................................221
Multipurpose feeder.......................................................................................................................................221
Memory card ..................................................................................................................................................222
Solving paper feed problems.................................................................................................................222
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