Trendnet TV-IP345PI User guide

TV-IP345PI
Trendnet
Brand
Trendnet
Model
TV-IP345PI
Category
Security cameras
Type
User guide

This manual is also suitable for

TRENDnetUser’sGuide TV‐IP345PI
©Copyright2019TRENDnet.AllRightsReserved. 2
Contents
ProductOverview............................................................................3
Features...................................................................................................................3
Specifications...........................................................................................................3
PackageContents....................................................................................................4
Warnings..................................................................................................................5
Cautions...................................................................................................................5
Planforinstallationlocation............................................................6
Viewingangle..........................................................................................................6
WeatherConditions.................................................................................................6
HardwareInstallation......................................................................7
Cabling.....................................................................................................................7
Waterproofcap.......................................................................................................7
SetupYourCamerawithCameraUtility...........................................7
AccessyourCamerawiththeWebBrowser.....................................9
Logging‐intotheCamerafortheFirstTime(Windows).........................................9
Logging‐intotheCamerafortheFirstTime(OSX)..............................................11
LiveView...............................................................................................................14
Playback................................................................................................................15
Picture..................................................................................................................17
Configuration..................................................................................18
System..................................................................................................................18
SystemSettings.......................................................................................................................18
Maintenance............................................................................................................................20
Security....................................................................................................................................22
UserManagement...................................................................................................................24
Network................................................................................................................25
BasicSettings...........................................................................................................................25
AdvancedSettings...................................................................................................................29
Video/Audio..........................................................................................................36
Image....................................................................................................................39
Events...................................................................................................................43
Storage.................................................................................................................45
Regulations....................................................................................48
FederalCommunicationCommissionInterferenceStatement................................48
RoHS.....................................................................................................................48
Europe–EUDeclarationofConformity...............................................................49
LimitedWarranty...........................................................................50
TRENDnetUser’sGuide TV‐IP345PI
©Copyright2019TRENDnet.AllRightsReserved. 3
ProductOverview

Features
TRENDnet’s Indoor/Outdoor 4MP H.265 Motorized VarifocalPoEIRDome
NetworkCamera,modelTV‐IP345PI,providesdayandnightsurveillancewith
anightvisionrangeofupto30meters(98ft.).Abuilt‐in2.8 – 12mm
motorizedvarifocallensallowsyoutoadjustthefieldofviewtomeetyour
installationneeds.ThisvarifocalIPcameradeliversyear‐roundsurveillance
with an IP67 weather rated housing to withstand outdoor environments.
Recordupto4MPHDvideoat20fpsinaspacesavingH.265compression
format. View live video from the varifocal IP camera with included
complimentarysoftwareandmobileapps.
Specifications
4Megapixel
Recordupto4MPHDvideo(2560x1440)at20fpsinthespacesavingH.265
compressionformat
VarifocalLens
Varifocal surveillance camera has built‐in 2.8 – 12mm motorized varifocal
lens,allowingyoutoadjustthefieldofviewtomeetyourinstallationneeds
CovertNightVision
MaskedIRLEDsprovidecovertnight‐timeviewingupto30m(98ft.)away
SmartIR
Smart IR dynamically adjusts the Infrared (IR) LEDs by loweringtheIR
intensitywhenobjectsarenear,andincreasingIRintensitywhenobjectsare
fartheraway
EnhancedIRTechnology
EnhancedIRtechnologyprovidesuptoa30%increaseinilluminantefficiency
overtraditionalIRLEDarraytechnology
PoE
SaveinstallationcostswithPoweroverEthernet(PoE)technology
OutdoorReady
VarifocalsurveillancecamerawithanoutdoorIP67weatherratedhousing
TRENDnetUser’sGuide TV‐IP345PI
©Copyright2019TRENDnet.AllRightsReserved. 4
Storage
RecordvideotoanetworkstoragedeviceortoaMicroSDcard(upto128GB
notincluded)
AdvancedPlayback
Advancedin‐cameraarchivedvideoplaybackfunctionality
MotionDetection
Createcustommotiondetectionzonesforthevarifocalsurveillancecamera
torecordvideoandsendemailnotificationswhenazoneistriggered
TamperDetection
Createcustomtamperdetectionzonestosendanemailnotificationwhen
thecameraviewhasbeenobstructed
WideDynamicRange(WDR)
Adjustable 120dB WDR setting improves image quality and focus when a
cameraisexposedtohighcontrastlightingenvironmentsbyenhancingthe
darkareasoftheimagetomakethemmorevisible
RecordingFlexibility
Definecustomschedulesusingcontinuous(24/7)andevent‐basedrecording
modes
ONVIFCompliant
ONVIFProfileS
ComplimentarySoftware
Complimentarypro‐gradesoftwaretomanageTRENDnetcameras
ComplimentaryApps
LivevideotoamobiledevicewithfreeiOS
®
andAndroid
™
apps
PackageContents
TV‐IP345PIpackageincludes:
TV‐IP345PI
Weatherseal
Quickinstallationguide
Cameramountinghardware
Ifanypackagecontentismissingordamaged,pleasecontacttheretailstore,online
retailer,orreseller/distributorfromwhichtheproductwaspurchased.
DrillingTemplate
MountingScrews
NetworkCable
WaterproofAccessories
TRENDnetUser’sGuide TV‐IP345PI
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Warnings
Seriousinjuryordeathmaybecausedifanyofthesewarningsareneglected.
Followthesesafetyguardstopreventseriousinjuryordeath.
• If using the power adapter, please choose the power adapter that
meetsthesafetyextralowvoltage(SELV)standardorIEC60950‐1and
LimitedPowerSourcestandard.
• Iftheproductdoesnotworkproperly,pleasecontactyourdealeror
thenearestservicecenter.Neverattempttodisassemblethecamera
yourself. Disassembling the product will void the warranty and may
causeharmorinjury.
• Toreducetheriskoffireorelectricalshock,donotexposethisproduct
torainorwater.
• The installation should be done by a qualified service person and
shouldconformtoallconstructionandelectricregulationsandother
localcodes.
Cautions
Injuryorequipmentdamagemaybecausedifanyofthesecautions are
neglected.Followtheseprecautionstopreventpotentialinjuryormaterial
damage.
• MakesurethepowersupplyvoltageiscorrectbeforeusingtheCamera.
• Donotdropthecameraorsubjecttophysicalshock.
• Donottouchsensormoduleswithfingers.Ifcleaningisnecessary,use
acleanclothwithabitofethanolandwipeitgently.Ifthecamerawill
notbe usedfor an extended periodof time, put onthe lens capto
protectthesensorfromdirt.
• DonotaimthecameralensatthestronglightsuchastheSunoran
incandescentlamp.Stronglightcandamagethecamerasensor.
• Thesensormaybeburnedoutbyalaserbeam,sowhenanylaser
equipmentisbeingused,makesurethatthesurfaceofthesensorwill
notbeexposedtothelaserbeam.
• Donotplacethecamerainextremelyhot,coldtemperatures(the
operating temperature should be between ‐10°C to 60°C), dusty or
damp environment, and do not expose it to high electromagnetic
radiation.
• Toavoidheataccumulation,goodventilationisrequiredforaproper
operatingenvironment.
• Keepoutofwaterandanyliquid.
• Whileshipping,thecamerashouldbepackedinitsoriginalpacking.
TRENDnetUser’sGuide TV‐IP345PI
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Planforinstallationlocation
Viewingangle
TheTV‐IP345PIisabulletcamerawithafocusedviewingangle(70horizontal)
thatprovidesnon‐distortedanddetailedimages.Choosethelocationwhere
hasgoodangletoshoottheimageyouexpecttosee.Themotiondetection
areashouldalsobeconsideredwheninstallingthecamera.
WeatherConditions
TheTV‐IP345PIisasmallbulletcamera,whichfitsmostinstallationsindoor
andoutdoor. Thecameracanworkunderawiderangeofweatherconditions.
Forsevereweatherconditions,acamerahousingwithtemperature and
moisture control is recommended. Using the camera in milder weather
conditionswillhelpextendthecamera’sproductlifeandpreservethequality
ofthevideoimage.
• Moisture:Avoiddampormoistenvironmentswheneveryoucan.The
TV‐IP345PIis an IP66 grade water proof camera, anditwill work in
moist environments. However, rain may affect the picture quality,
especiallyatnight,watermayreflectthelightfromtheinfra‐red
illuminationanddegradepicturequality.
• Temperature:TV‐IP345PIworkswithinaspecifiedtemperaturerange.
Areaswithseveretemperaturesshouldbeavoidedwheninstallingthe
camera.It’srecommendedthatyouuseanenclosurewithaheaterand
blower if you plan on using this camera outside of the specified
temperaturerange.
• Sunlight:Avoiddirectsunlightexposure.Directsunlightwilldamage
theimagesensor.Ifsunlightisnecessaryforyourviewingpurposes,
provideprotectionfortheimagesensor.
• Lighting:Considerinstallingyourcamerafacesthesamedirectionof
thelightsources.Shootingimageswithtop‐downpositionoutdooror
nexttotheexistinglightsourcearegoodchoices.Avoidthelightsource
ifitcreatesashadethatdarkenstheviewingarea.
TRENDnetUser’sGuide TV‐IP345PI
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HardwareInstallation
Cabling
It’s recommended that the wiring the cable in your home or office by a
professional.Ifyoualreadyhavethecabledeployed,makesurethecableand
theconnectorsmeetthecategory5Ethernetcablestandards.Atleast2pairs
oftwistedlinesarerequiredforpoweranddata.Poorcablequalitymaycause
unexpectedproblems.Testingyourcableorrunninganewcableissuggested
fornewcamerainstallation.
Waterproofcap
ThecameraitselfisIP66gradewateranddustproof.Thereisasetofnetwork
cablewaterproofcapsthatcomeswiththepackageaswell.Runyourcable
goingthroughtheaccessories,andthencrimpthecablewithanRJ45module.
Pluginthenetworkcableandthentightenthewaterproofcaptoprevent
waterrunningintocamerathroughthecable.
SetupYourCamerawithCameraUtility
1. Pleasedownloadtheutilityat
http://www.trendnet.com/camerautility
2. Extractthedownloadedfileanddoubleclickonthecamerautilityfile
toinstall

3. Last,clickNexttofinishtheinstallation.
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4. ThiswillalsorequireyoutoInstallWinPcapprogramifyoudon’thave
this installed before, please follow the on screen Instructionsto
InstallIt.
5. RestartthecomputeraftertheInstallation.
6. Afterthecomputerhasrestarted,doubleclickontheCameraUtilityicon
tolaunchtheprogram.
7. Findthecamerayouwouldliketoaccessandconfigurethendoubleclick
ontheIPaddress.

8. ContinuetothenextsectionAccessyourCamerawiththeWeb
Browserfordetailconfigurationsofthecamera.
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AccessyourCamerawiththeWebBrowser
Logging‐intotheCamerafortheFirstTime(Windows)
1. FindthecamerafromtheUtilityanddoubleclickontheIPaddressto
openthebrowser.
2. ActivatetheadminUserAccountbyenteringyourdesiredpassword,and
thenclickOK.
3. The camera management page will detect if you installed the camera
videostreamingplug‐inornot.Clickthelinktodownloadtheplug‐infrom
thecamera.(ForInternetExplorerandSafarionly)GoogleandFirefox
users,skiptostep9.
4. Downloadtheplug‐intoyourcomputerandthenandcloseyourbrowser.
Launchtheplug‐ininstallationtoinstalltheplug‐in.
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5. Permission request may show up depends on the Internet security
settingsonyourcomputer.ClickYesorRunanywaytoinstalltheplug‐
in.
6. ClickNexttoinstalltheplug‐in.
7. ClickFinishtofinishtheinstallation.
8. Openthebrowserandloginagain,entertheusernameadminandnew
passwordagaintostartsecuredsession.
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9. Refresh the browser and the Live View page will show up and begin
streamingvideo.

Logging‐intotheCamerafortheFirstTime(OSX)
1. Openthewebbrowseronyourcomputer.Intheaddressbar,enterthe
default IP address of the camera 192.168.10.30. If the camera is
connectedtoarouter/network,pleaseusetheWindowsCameraUtility
tofindtheexactIPaddress.

2. ActivatetheadminUserAccountbyenteringyourdesiredpassword,and
thenclickOK.

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3. The camera management page will detect if you installed the camera
webcomponentplug‐inornot.Clickthelinktodownloadtheplug‐infrom
thecamera.
Note:Internetconnectionisrequiredtodownloadtheplug‐in.Ifyoudonothave
Internetaccess,youcanfindtheplug‐inontheCDcomeswiththepackageunder
/Macfolder.
4. Quityour browsercompletely by command‐Clickon the browser icon
andthenclickQuitbeforeinstallingtheplug‐in.
5. GototheFinderandnavigatetotheDownloadfolder.Command‐Click
theWebComponents.pkgandthenclickOpen.(Ifyouareinstalltheplug‐
infromtheCDwhenyoudon’thaveinternetconnection,justbrowseto
/MacfolderanddoubleclicktheWebComponents.pkgfile.)
6. ClickOpenwithInstallertostartinstallation.
TRENDnetUser’sGuide TV‐IP345PI
©Copyright2019TRENDnet.AllRightsReserved. 13
7. ClickContinuetoinstalltheplug‐in.
8. Selectadestinationtoinstalltheplug‐in.ThenclickContinue.
9. UsethedefaultlocationandclickInstall.
10. EnteryourpasswordandclickInstallSoftware
TRENDnetUser’sGuide TV‐IP345PI
©Copyright2019TRENDnet.AllRightsReserved. 14
11. Installationwillprocessautomatically.
12. ClickClosetoexittheinstallation.
LiveView
Afteryoulog‐inintothecameramanagementpage,you’llseetheLiveView
page.
VideoStream
Thecamerahastwovideostreams:
H.264andMJPEG.Switchtoviewthe
differentvideostreamsbyclickingthis
icon
Start/StopAll
Clicktostart/stopallliveviews
Snapshot
Clickthisicontotakeavideosnapshot
Recording
Click once to start recording. Click it
againtostoprecording.Thestatusbar
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willindicateifitisinrecordingstateor
not
Zoom
Clickoncetoenablezoom.Then,click
anddragtheareaonthepictureto
zoomin.Clickonceonpicturefor100%
zoom. Click the icon again to disable
zoom.Thezoomfunctionworksinfull
screenmodeaswell
RegionalExposure
Click this button to enable/disable
regionalexposure
RegionalFocus
Click this button to enable/disable
regionalfocus
FullScreenMode
Double click the picture or click this
buttontoviewinfullscreenmode.
Doubleclickagainorpressescapekey
on your keyboard to exit full screen
mode
ExpandControlPanel
Theiconexpandsthecontrolpanel
Zoomin/out
Zoominandoutoftheimage
Focusnear/far
Focustheimage
Playback
Youcanplaybackthevideorecordingonthenetworkstorageanddownload
thevideoclipandsnapshotstoyourlocalcomputer.
Searchforvideorecordings
Clickthedateselection,andthenchooseadateasthedaterangeofsearching.
ClickSearchtostartsearching.

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TimeLine
Thereisaplaybackheadinthecenterofthetimelinerepresentedinayellow
verticalline. To lookfor a specific videorecording,move thetimelineby
clickingand dragging it. If therecordingisshort, zoom in by clicking
button.Click
tozoomoutthetimescale.Ifyouknowtheexacttimeof
thedayyouarelookingfor,click
thenenterthetimeyouwanttoplayback.
Different types of recordings are identified differently. The scheduled
recordingsaremarkedinblue,andtherecordingstriggeredbymotion
detectionaremarkedinred.
Clickanddragthetimelinetomoveyourtimemanually.
Clickthisbuttontozoominthescale
Clickthisbuttontozoomoutofthescale
Clickthisbuttontospecifyaspecifictimeoftheday.
thenclick toconfirmselectionandthenclickXtoclose
thisdialogbox.

Playback
Useplaybackcontrolstoplaybackthevideorecording.
Clickthisbuttontoplay/pausethevideo.
Clickthisbuttontostopplayback.
Clickthisbuttonincreaseplaybackspeed*.
Clickthisbuttondecreaseplaybackspeed*.
Clicktoplaybackvideoframebyframe.Clickagainfor
thenext
fr
ame
�

*Note:Thereare5stepsofplaybackspeedyoucanchoosefrom:1/4,1/2,1,2,and
4timesoforiginalspeed.
TRENDnetUser’sGuide TV‐IP345PI
©Copyright2019TRENDnet.AllRightsReserved. 17
Sliceimagesfromvideoplayback
Youcantakesnapshotsfromplaybackvideoormakenewvideoclipsfrom
thevideoyouareplayingback.
Clickthisbuttontostart/stopallrecordings.
Clickthisbuttontotakeasnapshotofcurrentplayback.
Clickthisbuttontoclipavideofromplayback.
Clickthisbuttontoenablezoom.Thenclickanddragon
thevideotodefinetheareayouwanttozoomin.Click
againtogetbackto100%zoom.
Doubleclicktoshowvideoinfullscreenandpress
ES
C
onkeyboardtoexitfullscreenmode.
Usethistoadjustthevolumeoftheliveviewfeed
Clickthistodownloadthefootage
Clickthisbuttontofull‐screentheplayback
WherecanIfindsavedfiles?
VideosandsnapshotscapturedfromPlaybackwillbesavedtoyourcomputer
.
Picture
Click buttontolistsnapshotstodownload
Select the type of event that triggered the snapshots.
ChoosetheStartTimeandEndTime.Then,clickSearch
tofindthesnapshotlist.Checkthetimeofthesnapshot,
and then select the snapshots you want to download,
thenclickDownload.
WherecanIfindsavedfiles?
VideosandsnapshotscapturedfromPlaybackwillbesavedtoyourcomputer
.

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©Copyright2019TRENDnet.AllRightsReserved. 18
Configuration
System
SystemSettings
BasicInformation
Setupyourcameranameandlocationforeasyidentification.Thiscamera
namewillalsoberecognizedbyothernetworkcamerasoftwareasthename
ofthiscamera.OSD,OnScreenDisplay,cameranameisreferring to this
settingaswell.
Names
DeviceName:
Nameofthecamera. Thecameranamesetup
herecanbediscoveredbyothernetworkcamera
softwareandOSD,OnScreenDisplay.Thedefault
cameranameisthemodelnumber:TV‐IP460PI
Location: Labelwhereyouinstalledthiscameraforreference
DeviceNumber Thenumberyouassignedtothedevice
Model Modelofthedevice
SerialNo. SerialNumberofthisdevice
FirmwareVersion TheversionoftheFWcurrentlyappliedtothe
camera
EncodingVersion Theencodingversionusedbythecamera
WebVersion Thewebversionofthecamera
PluginVersion Theversionofthepluginused
Numberof
Channels
Numberofcamerachannelsonthiscamera
NumberofHDDs NumberofHDDsaddedtothiscamera
NumberofAlarm
Input
NumberofAlarmInputs
NumberofAlarm
Output
NumberofAlarmoutput
TRENDnetUser’sGuide TV‐IP345PI
©Copyright2019TRENDnet.AllRightsReserved. 19
TimeSettings
Theaccuracyofthesystemclockisimportantforschedulingandaccurate
logging. You can synchronize the system time with your computer, or
automaticallycheckthetimeaccuracywithanetworktimeserver (NTP
server).
AutomaticUpdate
NTP
Server:
Specifyatimeserver(NTPserver)tosynchronizewith.
(e.g.pool.ntp.org)
Interval: ThetimeintervalthattheTV‐IP345PIwillsynchronizethetime
withNTPserver.Default:1440minutes(24hours)
ManualTimeSync
DeviceTime: Thesystemtimeofthiscamera.
SetTime: Click the calendar icon and manually select the date.
Check the Sync. with computer timetocopythetime
fromyourcomputer.
DST
Setupdaylightsavings.
AutomaticUpdate
EnableDST: Checkthisboxifyourtimezonehasdaylightsavings.
StartTime: Enterthedatethatdaylightsavingsstarts
EndTime: Enterthedatethatdaylightsavingsends
DSTBias Enter how much time the daylight saving adjusted by
daylightsavings.
ClickSavetosavethechanges
TRENDnetUser’sGuide TV‐IP345PI
©Copyright2019TRENDnet.AllRightsReserved. 20
Maintenance
UpgradeandMaintenance
Youcanrestart,loadcamerasettingsandupgradethecamerafirmwareon
thispage.
Reboot
Reboot: Clickthisbuttontorebootthiscamera.
Reset
Reset: Resetallcameraparameters,excepttheIPparameters
anduserinformation.
Default: Loadcompletefactorydefaulttothecamera.
InportConfig.File
ConfigFile: Toloadpreviouslysavedsettings,clickBrowsetofindthe
configurationfileandthenclickImport.
Status: Showsthestatusinloadingconfigurationfile.
ExportConfig.File
Export: ClickExporttodownloadconfigurationfile.Thefilewill
bedownloadedtotheDownloadfolderbydefault.
RemoteUpgrade
Firmware: Click Browse to find the latest firmwareand then click
Upgrade.
Status: Showsthestatusinfirmwareupgrade.
TRENDnet may periodically release firmware upgrades that might add
featuresorfixproblemsassociatedwithyourcamera.Tofindoutifthereisa
firmware upgrade available for your device, please check your TRENDnet
modelandversionusingthelink.
http://www.trendnet.com/downloads/
1. Ifafirmwareupgradeisavailable,downloadthefirmwaretoyour
computer.
2. Unzipthefiletoafolderonyourcomputer.
3. Readthefirmwareupgradeinstructionforspecificversionupdate
information.
4. LogintothecameraorNVR.
5. GettingtothisMaintenancepagetoupgradefirmware.
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Trendnet TV-IP345PI User guide

TV-IP345PI
Trendnet
Brand
Trendnet
Model
TV-IP345PI
Category
Security cameras
Type
User guide
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