Nortel Networks CalPilot 4.0 User manual

CallPilot

Release 4.0

Document Number: 555-7101-220

Document Version: Standard 1.03

July 2006

201i Server Hardware Installation

Standard 1.03

2 CallPilot

The information in this document is subject to change without notice. The

statements, configurations, technical data, and recommendations in this

document are believed to be accurate and reliable, but are presented

without express or implied warranty. Users must take full responsibility

for their applications of any products specified in this document. The

information in this document is proprietary to Nortel Networks.

The process of transmitting data and call messaging between the CallPilot

server and the switch or system is proprietary to Nortel Networks. Any

other use of the data and the transmission process is a violation of the user

license unless specifically authorized in writing by Nortel Networks prior

to such use. Violations of the license by alternative usage of any portion of

this process or the related hardware constitutes grounds for an immediate

termination of the license and Nortel Networks reserves the right to seek

all allowable remedies for such breach.

Trademarks

*Nortel Networks, the Nortel Networks logo, the Globemark, and Unified

Networks, BNR, CallPilot, DMS, DMS-100, DMS-250, DMS-MTX,

DMS-SCP, DPN, Dualmode, Helmsman, IVR, MAP, Meridian, Meridian

1, Meridian Link, Meridian Mail, Norstar, SL-1, SL-100, Succession,

Supernode, Symposium, Telesis, and Unity are trademarks of Nortel

Networks.

3COM is a trademark of 3Com Corporation.

ADOBE is a trademark of Adobe Systems Incorporated.

ATLAS is a trademark of Quantum Corporation.

BLACKBERRY is a trademark of Research in Motion Limited.

July 2006

201i Server Hardware Installation 3

CRYSTAL REPORTS is a trademark of Seagate Software Inc.

EUDORA and QUALCOMM are trademarks of Qualcomm, Inc.

ETRUST and INOCULATEIT are trademarks of Computer Associates

Think Inc.

DIRECTX, EXCHANGE.NET, FRONTPAGE, INTERNET

EXPLORER, LINKEXCHANGE, MICROSOFT, MICROSOFT

EXCHANGE SERVER, MS-DOS, NETMEETING, OUTLOOK,

POWERPOINT, VISUAL STUDIO, WINDOWS, WINDOWS MEDIA,

WINDOWS NT, and WINDOWS SERVER are trademarks of Microsoft

Corporation.

GROUPWISE and NOVELL are trademarks of Novell Inc.

INTEL is a trademark of Intel Corporation.

LOGITECH is a trademark of Logitech, Inc.

MCAFEE and NETSHIELD are trademarks of McAfee Associates, Inc.

MYLEX is a trademark of Mylex Corporation.

NETSCAPE COMMUNICATOR is a trademark of Netscape

Communications Corporation.

NOTES is a trademark of Lotus Development Corporation.

NORTON ANTIVIRUS and PCANYWHERE are trademarks of

Symantec Corporation.

QUICKTIME is a trademark of Apple Computer, Inc.

RADISYS is a trademark of Radisys Corporation.

ROLM is a trademark of Siemens ROLM Communications Inc.

SLR4, SLR5, and TANDBERG are trademarks of Tandberg Data ASA.

Standard 1.03

4 CallPilot

SONY is a trademark of Sony Corporation.

SYBASE is a trademark of Sybase, Inc.

TEAC is a trademark of TEAC Corporation.

US ROBOTICS, the US ROBOTICS logo, and SPORTSTER are

trademarks of US Robotics.

WINZIP is a trademark of Nico Mark Computing, Inc.

XEON is a trademark of Intel, Inc.

All other trademarks and registered trademarks are the property of their

respective owners.

Regulatory information

Japan VCCI Statement

この装置は、情報処理装置等電波障害自主規制協議会 (VCCI) の規定に基づくク

ラス A 装置です。この装置を家庭環境で使用すると電波妨害を引き起こすこと

があります。この場合には使用者が適切な対策を取るように要求されることがあ

ります。

This is a Class A product based on the standard of the Voluntary Control

Council for Interference by Information Technology Equipment (VCCI). If

this equipment is used in a domestic environment, radio disturbance may

occur, in which case, the user may be required to take corrective action.

201i Server Hardware Installation 5

Publication history

July 2006

Standard 1.03 of 201i Server Hardware Installation

is released for CallPilot 4.0 general availability.

April 2006

Standard 1.02 of 201i Server Hardware Installation

is released for CallPilot 4.0 general availability.

July 2005

Standard 1.01 of 201i Server Hardware Installation

is released for CallPilot 4.0 general availability.

July 2005

Standard 1.0 of 201i Server Hardware Installation

is released for CallPilot 4.0 general availability.

November 2004

Standard 1.0 of CallPilot Installation and

Configuration, 201i Server Hardware Installation

is released for CallPilot 3.0 general availability.

May 2003

Standard 1.0 of CallPilot Installation and

Configuration, Part 2: 201i Server Hardware

Installation is released for CallPilot 2.02

(2.01.27.05) general availability.

September 2002

Standard 1.0 of CallPilot Installation and

Configuration, Part 2: 201i Server Hardware

Installation is released for CallPilot 2.0 general

availability.

6 CallPilot

Publication history Standard 1.03

.

Fundamentals

CallPilot Fundamentals Guide (555-7101-010)

Planning and Engineering

Data Networking for Voice over IP Guide (553-3001-160)

Network Planning Guide (555-7101-102)

Installation and Configuration

Installation and Configuration Task List Guide (555-7101-210)

Upgrade and Platform Migration Guide (555-7101-207)

Server Installation Guides

201i Server Hardware Installation Guide (555-7101-220)

703t Server Hardware Installation Guide (555-7101-226)

1002rp Server Hardware Installation Guide (555-7101-205)

Configuration and Testing Guides

Meridian 1 and CallPilot Server Configuration Guide (555-7101-222)

T1/SMDI and CallPilot Server Configuration Guide (555-7101-224)

Succession 1000 System and CallPilot Server Configuration Guide (555-7101-510)

Unified Messaging Software Installation

Desktop Messaging and MyCallPilot Installation Guide (555-7101-505)

Administration

Administrator's Guide (555-7101-301)

Software Administration and Maintenance Guide (555-7101-202)

Desktop Messaging and MyCallPilot Administration Guide (555-7101-503)

Meridian Mail to CallPilot Migration Guide (555-7101-801)

Application Builder Guide (555-7101-325)

Reporter Guide (555-7101-310)

Maintenance

Troubleshooting Guide (555-7101-501)

Server Maintenance and Diagnostics

201i Server Maintenance and Diagnostics Guide (555-7101-119)

703t Server Maintenance and Diagnostics Guide (555-7101-227)

1002rp Server Maintenance and Diagnostics Guide (555-7101-206)

Symposium, M1/Succession 1000, and Voice Processing Guide (297-2183-909)

End User Information

End User Cards End User Guides

CallPilot Customer Documentation Map

Unified Messaging Quick Reference Card

Unified Messaging Wallet Card

A-Style Command Comparison Card

S-Style Command Comparison Card

Menu Interface Quick Reference Card

Alternate Command Interface Quick Reference Card

Multimedia Messaging User Guide

Speech Activated Messaging User Guide

Desktop Messaging User Guide for Microsoft Outlook

Desktop Messaging User Guide for Lotus Notes

Desktop Messaging User Guide for Novell Groupwise

Desktop Messaging User Guide for Internet Clients

MyCallPilot User Guide

Planning and Engineering Guide (555-7101-101)

201i Server Hardware Installation 7

Task List

Preparing for installation.................................................... 33

To unpack the 201i server............................................................... 39

Installing the 201i server in a large Meridian 1 system ... 45

To prepare the 201i server for installation in a Meridian 1 switch ... 50

To position the 201i server on the switch shelf ............................... 54

To remove the backplane cables .................................................... 57

To install the NTRH3501 backplane cable ...................................... 61

To install the SCSI cables for Meridian 1 ........................................ 66

Installing the 201i server in an Option 11C or

Option 11C Mini ................................................................... 69

To position the 201i server on the switch shelf ............................... 70

To install the cable .......................................................................... 79

To install the NTRH3502 SCSI cable .............................................. 86

To connect the cables ..................................................................... 90

Installing the 201i server in the

Succession 1000 system .................................................... 93

To remove the front bezel and inside front cover plate ............ 102

To install the 201i server inside the Media Gateway or

Media Gateway Expansion............................................................ 106

To install the NTRH3502 cable ..................................................... 109

To replace the inside front cover plate .......................................... 112

To replace the front bezel.............................................................. 114

To connect the cables ................................................................... 115

Connecting peripheral devices to the 201i server ......... 133

To install the MPCs ....................................................................... 138

To connect the monitor, keyboard, and mouse ............................. 141

To connect the CD-ROM and tape drives to the

201i server (Meridian 1) ................................................................ 143

To connect the CD-ROM and tape drives to the

201i server (Option 11C) ............................................................... 145

Task List Standard 1.03

8 CallPilot

To connect the CD-ROM and tape drives to the 201i server

(Option 11C Mini) .......................................................................... 147

To connect the CD-ROM and tape drives to the 201i server

(Succession 1000)......................................................................... 149

To establish the switch and network connections ......................... 151

To connect the modem.................................................................. 154

To complete the installation and start the 201i server................... 157

201i Server Hardware Installation 9

Contents

1 How to get help 11

2 About the 201i server 13

201i server description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Network connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Peripheral connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

3 Preparing for installation 33

Installation overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Unpacking and inspecting the 201i server . . . . . . . . . . . . . . . . . . . . . . . . . 39

Switch and network requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

4 Installing the 201i server in a large Meridian 1 system 45

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Repositioning the secondary backplane connector . . . . . . . . . . . . . . . . . . . 48

Installing the 201i server in the large Meridian 1 switch . . . . . . . . . . . . . . 54

Removing the backplane (tip and ring) cables . . . . . . . . . . . . . . . . . . . . . . 56

Installing the NTRH3501 backplane cable . . . . . . . . . . . . . . . . . . . . . . . . . 60

Installing the SCSI cables for Meridian 1. . . . . . . . . . . . . . . . . . . . . . . . . . 63

5 Installing the 201i server in an Option 11C or

Option 11C Mini 69

Installing the 201i server in the Option 11C or

Option 11C Mini switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Section A: Installing Option 11C cables 75

Installing the intermediate SCSI cable for Option 11C . . . . . . . . . . . . . . . 76

Section B: Installing Option 11C Mini cables 83

Installing the NTRH3502 SCSI cable for Option 11C Mini . . . . . . . . . . . 84

Installing cables on the back of the Option 11C Mini cabinet . . . . . . . . . . 90

Contents Standard 1.03

10 CallPilot

6 Installing the 201i server in the

Succession 1000 system 93

Succession 1000 description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Removing the Media Gateway or Media Gateway Expansion cover. . . . 102

Installing the 201i server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Installing the NTRH3502 SCSI cable for Succession 1000 . . . . . . . . . . . 108

Replacing the Media Gateway or Media Gateway Expansion cover . . . . 112

Connecting cables to the Succession 1000 system . . . . . . . . . . . . . . . . . . 115

7 Preparing peripheral devices 119

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Setting the modem DIP switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Setting the CD-ROM drive SCSI ID and DIP switches . . . . . . . . . . . . . . 124

Setting the tape drive SCSI ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Setting SCSI device termination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

8 Connecting peripheral devices to the 201i server 133

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Installing the MPCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Installing the monitor, keyboard, and mouse . . . . . . . . . . . . . . . . . . . . . . 140

Connecting the CD-ROM and tape drives . . . . . . . . . . . . . . . . . . . . . . . . 142

Connecting the 201i server to the switch, ELAN, and CLAN . . . . . . . . . 151

Connecting the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Completing the installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

A RoHS part conversion table 161

RoHS part conversion table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Index 167

201i Server Hardware Installation 11

Chapter 1

How to get help

This section explains how to get help for Nortel products and services.

Getting Help from the Nortel Web site

The best way to get technical support for Nortel products is from the Nortel

Technical Support Web site:

http://www.nortel.com/support

This site provides quick access to software, documentation, bulletins, and

tools to address issues with Nortel products. More specifically, the site

enables you to:

 download software, documentation, and product bulletins

 search the Technical Support Web site and the Nortel Knowledge Base

for answers to technical issues

 sign up for automatic notification of new software and documentation for

Nortel equipment

 open and manage technical support cases

Getting Help over the phone from a Nortel Solutions Center

If you don’t find the information you require on the Nortel Technical

Support Web site, and have a Nortel support contract, you can also get help

over the phone from a Nortel Solutions Center.

In North America, call 1-800-4NORTEL (1-800-466-7835).

How to get help Standard 1.03

12 CallPilot

Outside North America, go to the following Web site to obtain the phone

number for your region:

http://www.nortel.com/callus

Getting Help from a specialist by using an Express Routing

Code

To access some Nortel Technical Solutions Centers, you can use an Express

Routing Code (ERC) to quickly route your call to a specialist in your Nortel

product or service. To locate the ERC for your product or service, go to:

http://www.nortel.com/erc

Getting Help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a

distributor or authorized reseller, contact the technical support staff for that

distributor or reseller.

201i Server Hardware Installation 13

Chapter 2

About the 201i server

In this chapter

201i server description 14

Network connectivity 22

Peripheral connectivity 29

About the 201i server Standard 1.03

14 CallPilot

201i server description

Introduction

The 201i server is a flexible multimedia telephony server designed to

integrate with Nortel Meridian 1

*

and Succession

*

1000 products.

The 201i server occupies two slots of a Meridian 1 shelf or Succession 1000

Media Gateway or Media Gateway Expansion. When the server is locked

into position, its connectors attach to the backplane, which provides power

and communications links.

RoHS compliance

In the latter part of 2006, Nortel is phasing in RoHS-compliant 201i

servers in countries affected by the EUED (European Union Environmental

Directives). This hardware replaces or supplements the non-RoHS version.

In general, the RoHS parts are backwards compatible with the supported

software, and they have equivalent functionality to the parts they are

replacing. RoHS refers to the Reduction of Hazardous Substances

Directive.

The text and diagrams in this guide refer to the part numbers for non-RoHS-

compliant servers. If you are installing a RoHS-compliant server, see

Appendix A, “RoHS part conversion table,” for a listing of each RoHS-

compliant part mapped to the equivalent non-RoHS-compliant part.

Primary components

The 201i server motherboard houses the interfaces needed:

 to communicate with the Meridian 1 switch or Succession 1000 system

 to facilitate data communications on Ethernet networks.

July 2006 About the 201i server

201i Server Hardware Installation 15

Two Ethernet controllers on the 201i server motherboard provide Ethernet

capability. These controllers provide the network interfaces for both the

embedded LAN (ELAN) and customer LAN (CLAN). The connections to

the ELAN and CLAN are established by using the multi I/O cable described

on page 26.

Note: The secondary backplane connector connects the 201i server to the

second slot on the shelf, thereby providing access to the voice channels

provided by that slot.

ATTENTION

The 201i server is shipped ready for installation into an

Option 11C or Option 11C Mini switch or Succession 1000

system. Before you install the 201i server in a larger

Meridian 1 switch (for example, Option 51C), you must

move the secondary backplane (DS30X) connector to the

correct position. For more information, see “Repositioning

the secondary backplane connector” on page 48.

About the 201i server Standard 1.03

16 CallPilot

The following diagram shows the 201i server components:.

Heat sink

Hard drive power cable

Hard drive data cable

Secondary backplane

connector pin

Secondary backplane

connector

3.5-inch IDE hard drive

Hard drive mounting bracket

Software feature key

(Dongle)

Faceplate

Monitor connector

Mouse connector

Keyboard connector

July 2006 About the 201i server

201i Server Hardware Installation 17

Faceplate

The following diagram shows the 201i server faceplate. The faceplate

provides LEDs, MPC card slots, and connectors for peripheral devices:

G101438

Lock latch

Keyboard connector

Mouse connector

Infrared port (future use)

Monitor connector

Power status LED

MPC status LEDs

MPC ejector buttons

(slots 4 and 5)

MPC ejector buttons

(slots 2 and 3)

MPC slots 4 and 5

MPC slots 2 and 3

HEX display

MPC status LEDs

Network and drive

activity LEDs

SCSI connector

Lock latch

Reset button

About the 201i server Standard 1.03

18 CallPilot

The following table describes each faceplate feature:

Faceplate feature Description

Mouse connector The mouse connector is a standard PS/2 connector and

is hot-pluggable.

Lock latches Lock latches at the top and bottom of the faceplate

secure the server to the backplane of the Meridian 1

switch or the backplane of the Succession 1000 Media

Gateway or Media Gateway Expansion.

Keyboard connector The keyboard connector is a standard PS/2 connector

and is hot-pluggable.

Infrared port For future use.

Monitor connector The monitor connector is a standard, high-density,

15-pin female connector.

Power status LED The LED indicates two server states:

 the completion of self-test diagnostics

 when it is safe to remove the server from the

Meridian 1 switch or Succession 1000 Media

Gateway or Media Gateway Expansion

MPC card status

LEDs

There is an LED for each MPC card slot. The following

list describes each LED status:

 Off: The MPC card is not receiving power. It is safe

to remove the card.

 On: The MPC card is in use. It is not safe to remove

the card.

 Off, then on: The MPC card has been recognized by

the 201i server software and has been powered up.

July 2006 About the 201i server

201i Server Hardware Installation 19

MPC card status

LEDs (continued)

 On, then off: The MPC card has been successfully

powered down. It is safe to remove the card.

Note: For instructions on powering up or powering

down the MPC card, see “Starting and stopping

components” in the CallPilot 201i Server Maintenance

and Diagnostics guide.

MPC card ejector

buttons

There is one ejector button for each MPC card slot.

When you insert the card, the associated ejector button

pops out.

Press the button to eject the card from its slot.

MPC card slots MPCs house DSP units and are used for multimedia

telephony processing. You can install up to four MPCs

on the 201i server. The 201i is shipped with two

MPC-8 cards installed. All slots are faceplate-

accessible.

The MPCs are numbered as follows:

 top row of slots: MPC cards 4 and 5

 bottom row of slots: MPC cards 2 and 3

Note: MPC 1 is embedded on the motherboard.

Hexadecimal (HEX)

display

The four-digit LED-based display provides feedback

on the current status of the server, including fault

conditions.

SCSI connector This connector connects SCSI devices to the 201i

server (for example, a CD-ROM or tape drive).

Press the button latches to lock or unlock a cable from

the connector.

Faceplate feature Description

About the 201i server Standard 1.03

20 CallPilot

Network and drive

activity LEDs

(labeled as E, C, I, and S)

The E and C LEDs indicate the presence of network

activity for both the ELAN and CLAN interfaces

(respectively). When they are lit, they indicate that the

interfaces are properly attached to their respective

hubs. When the LEDs are blinking, there is network

activity.

When the I and S LEDs are lit, it means that the IDE

hard drive and SCSI device are being accessed.

Reset button The reset button allows you to manually restart the 201i

server without disconnecting it from the backplane.

ATTENTION

Before you press the reset button, you must shut down

the operating system. Press the reset button while the

operating system is running only when you cannot shut

down the operating system normally.

Faceplate feature Description

Page is loading ...

Nortel Networks CalPilot 4.0 User manual

Nortel Networks CalPilot 4.0 User manual

Related papers

Other documents