1005r Server Maintenance and Diagnostics 9
Task List
To run the startup test ..................................................................... 27
To run the POST ............................................................................. 29
To determine why the server fails to boot to Windows.................... 35
To determine why CallPilot fails to come into service ..................... 35
To use the operating system Event Viewer..................................... 43
To run the ipconfig command from Windows .................................. 47
To run the ping command from Windows........................................ 49
To run the tracert command from Windows .................................... 50
To run the arp command from Windows ......................................... 52
To run the nbtstat command from Windows.................................... 54
To run the chkdsk utility from Windows........................................... 57
To investigate using the Alarm Monitor ........................................... 64
To investigate using the Event Browser .......................................... 66
To view the state of a hardware component .................................. 75
To start or stop a component .......................................................... 78
To run a diagnostic test ................................................................... 81
To view the last diagnostics result .................................................. 83
To view or work with multimedia channel states ............................. 85
To view or work with call channel states ......................................... 87
To access the Diagnostics Tool ...................................................... 91
To enable startup diagnostics ......................................................... 91
To disable startup diagnostics......................................................... 91
To access the PEP Maintenance utility ........................................... 93
To view a list of all installed PEPs................................................... 93
To access the session trace tool ..................................................... 94
To find a session ............................................................................. 95
To access the CallPilot System Monitor.......................................... 97
To remove the front bezel ............................................................. 104
To replace the front bezel.............................................................. 105
To remove the server cover .......................................................... 106
To replace the server cover........................................................... 107
To remove the processor air duct.................................................. 108
To replace the processor air duct.................................................. 109
To hot-swap a power supply ......................................................... 110
To replace a SCSI hard drive ........................................................ 112
To replace the four-fan assembly.................................................. 116
To replace a dual NIC card ........................................................... 119