MULTIPLEX FB081AF Operating instructions

Brand: MULTIPLEX

Model: FB081AF

Category: Ice cube makers

Type: Operating instructions

MULTIPLEX FB081AF is a professional-grade beverage dispenser designed to provide a wide range of blended and frozen drinks. With its advanced features and user-friendly interface, it's an ideal choice for businesses looking to expand their beverage offerings. Create delicious smoothies, shakes, and frozen cocktails with ease using the intuitive touchscreen controls. The FB081AF boasts a compact design, making it suitable for even the most space-constrained environments. Its efficient operation and easy maintenance ensure a smooth and profitable beverage service.

Instruction Sheet Subject: FreshBlender Annual Planned Maintenance

SCOPE: 7-11 AUSTRALIA - FB081AF & FB081AP

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Document Number: 020009182 June 15, 2022

MULTIPLEX

645 PARK EAST BLVD SUITE 5, NEW ALBANY, IN 47150

FRESH BLENDS AUSTRALIA CONTACT NUMBER: 0460-430-392

WWW.MULTIPLEXBEVERAGE.COM

Refreshing the Experience

Important

Only a qualified service technician must perform

service of this equipment. This includes all instructions

and procedures in this document.

Overview

Time: 3-4 Hours

• Wash & sanitise your hands regularly, wear gloves at

all times.

• All left and right references are based from standing

in front of the FreshBlender.

• This program is based on a unit that has been well

maintained and has been cleaned as outlined in

Welbilt Literature and FreshBlender Manual.

• Total technician time is calculated assuming the aid of

store personnel as needed.

• All used PM parts removed from the unit need to be

left with the Store Manager.

• This is not a troubleshooting visit. Any repairs to

be done to unit are at additional costs and are not

calculated in this PM Program. If any additional

problems exist that need to be resolved, a follow up

visit should be scheduled.

TOOLS REQUIRED

• Universal Screwdriver

• Cut Resistant Gloves

• Disposable Gloves

• O-ring Pick

• Oetiker Pliers (00681815)

• Digital Scale (Capable of weighing in ounces)

• Step Ladder*

• FreshBlender Ice Dump Chute* (020007989)

• Door Key* (WBL-95-136)

• Food Grade O-ring Grease

• Sanitiser, Shaker Jug & Sanitiser Solution Spray Bottle*

• Cleaning Hose*

• Clean & Sanitised Towels/Cloths*

• 2 - 5 Gal (18 liter) Buckets*

• Cleaning Cup*

• Insulation Tape

• Various Flexible Bottle Brushes to Clean out all Drains

* These items provided at store location

PARTS REQUIRED

• 020008349 Drain Cleaner

• 000006036 Manitowoc Ice Maker Descaler

• 020009161 PM Parts Kit (contents listed below):

QTY Description Part Number

2 O-Rings (Waterline & CIP Hose) MCP00262

1 Front Door Clear Blender Cover WBL-33-064-FRU

4 Dispense Head Screws WBL-99-097

1 Blender Shaft Bushing O-ring 3235170

1 Ice Evaporator Orange O-ring 000008940

1 Instruction 020009182

SUGGESTED PARTS

These parts may be required in addition to the above parts.

Use the PM Checklist to survey. With store approval, the parts

should be changed and charged separately to the store.

QTY Description Part Number

1 Blender Shaft 020008753

2 Sanitation Fitting Latch WBL-94-050

2 Sanitation Fittings WBL-33-065-FRU

1 Shuttle Assembly WBL-33-014-FRU

1 Door Lock Support WBL-94-026

1 Door Lock Cover WBL-94-027

1 Shuttle Rail WBL-92-203

1 Water Pressure Regulator 3547784

1 Dispense Head Assembly WBL-33-050-FRU

2Solenoid Valve White 020007658

2Solenoid Valve Black 020007655

2Solenoid Valve Brown 020007656

2Solenoid Valve Green 020007657

1 LMS Valve Kit (12 pcs) WBL-96-107-FRU

1Dump Valve WBL-97-031

1 Duck Bills (pack of 16) WBL-96-060B-FRU

1 Refrigerator Door Gasket WBL-95-013

Important

Contact Fresh Blends Australia: 0460-430-392 if you

have any questions or concerns.

SUPPLEMENTAL DOCUMENTATION & VIDEOS

Additional FreshBlender documentation and videos can be

found on-line at multiplexbeverage.com

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Document Number: 020009182 June 15, 2022

Subject: FreshBlender Annual Planned Maintenance

OBSERVE UNIT & FUNCTION

Note any known performance or damage issues before beginning

Planned Maintenance (PM). Most damaged parts can be replaced

while Zone 4 Descale is being performed. Take pictures before

and after cleaning:

• Picture of unit in location

• Inspect dispense head

• Clear Splash Shield & Shuttle

• Scale/product build up

• Condenser Filter at rear of unit

(“See AIR FILTER” on page 4)

• Drain at the front, side and rear of machine.

• Tundish at the rear of unit

• Verify the evaporator (center rear) drain isn’t blocked

• Check product dispense area silicone seals.

• Blender cup cover/EcoBlend holder for cleanliness

• Any other photos that show issues with the unit’s

appearance and operation.

1. Check for leaks.

A. Remove Left & Right side panel and check for

leaks. Specifically, the water inlet in the back to

the regulator, lines to the float, and CIP pump

connection to the manifold.

NOTE: Top front door needs to be halfway open for RIGHT

side panel to be removed.

B. Verify 35psi during water flow on the regulator,

adjust as needed. See “WATER REGULATOR” on

page 8.

2. Check all output functions.

A. Access the SERVICE MENU, from start screen, touch

the three corners in the order shown to access the

password screen. Enter the password for SERVICE

MENU then press ENTER.

1 2

NOTE: If the TOUCH TO START or OUT OF SERVICE screen

is not currently displaying on the machine you must first

enter a Flavor Selection screen then double tap the BACK

button to bring the TOUCH TO START screen back up.

A. Go to Service Outputs, choose Dispense & Blend.

Then operate each output one at a time noting any

failures. Be sure to have a cup in the dispense area

when operating product motors. Note any spray

nozzles valves or motors not operating properly.

B. Using the screen controls, move the shuttle

between dispense and blend, note of it’s properly

aligned at each position. Inspect the shuttle rail

and calibrate the shuttle if needed.

C. Using the screen controls, move the blender up &

down. With the door closed turn on the blender

blade rinse and operate the blender blade.

D. Go to Service Outputs> Cleaning and operate the

Water Inlet, CIP Pump, Ice maker Water, Ice maker

Dump Valve, and all CIP Valves 1-8. Place a cup

in the dispense area when testing the CIP valves.

While dispensing with the CIP valves observe the

function of the dispense head.“See DISPENSE

HEAD” on page 7

NOTE: If the dump valve won’t open to empty water from the

float it will need to be manually drained with the water line

disconnected and then cleaned or replaced. Zone 2 & 4 cleaning

cannot be performed until all valves operate correctly. “See

WATER VALVE OPERATION” on page 8.

E. Run Ice Maker Dump Valve or Water Dispense in

Service mode to check and set water pressure while

water is running or dispensing.

F. Replace any failed valve, disconnect water (turn off)

and dump out all water, then shutdown to change

any valves. If the dispense head, sanitation fitting,

shuttle, blender, or stepper motor needs changing, it

can wait till the Zone 4 Descale is being performed.

See “SANITATION FITTINGS” on page 5.

G. Inspect main drain line on right hand side then

remove and clean out in 3 basin sink at store.

“See Drain Inspection” on page 4

H. Pull machine out if not already, place bucket under

drain, and inspect the middle evaporator drain. Make

sure its not pinched or clogged, if so correct before

pushing back into place over store/floor drain.

I. Replace O-rings. See “O-RING REPLACEMENT.” on

page 4.

J. Inspect product bins and condition. See “PRODUCT

BINS” on page 5.

3. Update PM Checklist Inspection Form.

A. Make notes on checklist of anything observed to

this point.

4. Identify software versions

A. Press SUBSYSTEM VERSION INFO button & note

software versions on checklist.

B. Run any updates if needed prior to Zone 4 or 2 cleaning.

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5. Manually flush product lines

A. Once all valves are working, manually flush all

beverage lines in the Outputs> Cleaning screen with

the CIP valves until only water is being dispensed.

6. Perform Zone 4 Ice maker Descale/Sanitise.

DESCALE & SANITISE ICE MAKER COMPONENTS

A. Follow the steps for manually descaling the ice

maker components. See Page 9

B. Access the SERVICE MENU then press CLEANING

INSTRUCTIONS.

C. Press START CLEANING button under ICE DESCALE.

NOTE: Follow on screen instructions for descaling and sanitizing.

D. Make notes on PM Checklist. If machine has heavy

scale build up? See “Water Filtration” on page 8.

E. Zone 4 Descale should take 50 minutes or less

to complete.

NOTE: Ice maker will make ice for 30 minutes before

returning to Drink Menu.

F. While Descale is being performed, replace any

dispense head, sanitation fitting, shuttle, blender,

stepper motor or other water component now. See Pg

5, Pg 6, & Pg 7 for details.

G. Use some of the supplied descaler and/or Lime-

a-way/CLR to remove any scale from the dispense

area, rinse nozzles, blender and any black plastic

parts that it may appear.

H. Change out refrigerator cabinet door seal if

required. “See DOOR GASKET REPLACEMENT” on

page 5

7. Check Blender Motor and Blender Assembly.

(See “BLENDER CUP COVER / ECO BLEND ASSEMBLY”

on page 5. & See “BLENDER SHAFT” on page 6.)

8. Perform Zone 2 Weekly Cleaning.

A. Access SERVICE MENU.

B. Press CLEANING INSTRUCTIONS.

C. Press START CLEANING button under WEEKLY

CLEANING.

D. Follow on screen instructions.

E. Check Shuttle, Shuttle Rail & Clear Splash Shield.

See “SHUTTLE, RAIL & Clear SPLASH SHIELD” on

page 7.

NOTE: Follow directions on drain cleaner and use when

instructed during Weekly Cleaning process.

CONFIRM OPERATION

1. Unit should look like it has been professionally cleaned.

2. Inspect unit for water leaks in upper area and in

refrigerated cabinet around sanitation fittings.

3. After PM is finished, put unit back into operation.

A. Replace both side panels.

B. Close and lock door.

C. Push unit back into place.

D. Confirm drain line is connected to drain.

E. Press BACK or LOGOUT on screen to return to Drink

Menu if needed.

4. Make a blended drink (smoothie or shake) to confirm

operation.

5. Check drink to make sure it is blended correctly and all

levels are correct.

6. Perform Ice, Water and/or Product calibration as

necessary. (See FreshBlender Calibration video on line

at multiplexbeverage.com)

PM CHECKLIST & CLAIMS

1. Fill out all areas of the PM Checklist.

2. Give copy of PM CHECKLIST store manager if parts/

labor was done outside the base PM scope.

3. Completed checklist MUST be emailed to Fresh Blends

Australia (FBA) at the following address:

• [email protected]om.au

FURTHER ACTIONS

Contact Fresh Blends Australia: 0460-430-392 if you have

any questions or concerns.

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DRAIN INSPECTION

1. Inside right side of unit locate drain line.

2. Inspect drain line for obstructions, collapse or pinch.

3. Remove clamp and take drain line to 3 compartment

sink to clean and sanitise. Use flexible bottle brush to

remove buildup and debris.

4. Reinstall drain line.

5. If drain line found deficient, advise store manager and

provide quote for replacement.

NOTE: Liquid drain cleaner will be used at end of weekly

cleaning towards end of this PM.

6. Turn OFF power to the unit.

7. Remove fridge compartment evaporator cover and

inspect drain pan under evaporator for excess water

and or ice build-up. Make note if ice build-up and or

drain is blocked in report. Verify Cabinet Set Point is set

to 36°C (2°F), adjust if needed.

8. Blow out or use a wet vacuum cleaner to clean the

refrigeration cabinet evaporator drain from the inside/

outside and clean the refrigeration cabinet evaporator

drain from the inside evaporator area and flush with

warm water until clear and clean.

9. Reinstall evaporator cover.

10. Turn Power back ON to the unit.

11. Check position of rear drain lines and adjust if needed.

12. Verify no kinks in drain lines inside and out of the

refrigerated cabinet.

13. Clean drain pan and drain areas at rear of unit.

14. Tape two (2) tubing entry points into refrigeration

cabinet with insulation tape if needed.

AIR FILTER

1. Locate and remove air filter from rear of unit.

IMPORTANT!

Take note of the airflow

arrows on the side

of the filter when re-

installing

2. Take to 3-compartment sink to wash and rinse to

remove any built-up dust and debris.

Inspect for damage. If damaged, advise store manager and

quote replacement.

ORING REPLACEMENT.

CIP HOSE

1. Locate Clean in Place (CIP) hose.

O-ring

Mesh Filter CIP Hose

2. Using an O-ring pick tool, remove the black O-ring from

the tip of the male quick connect fitting and replace

with new one provided in PM Parts Kit.

NOTE: Use food grade o-ring lubricant on new o-ring.

3. Visually inspect the CIP Hose for cuts or leaks.

4. Visually inspect Mesh Filter on CIP Hose for damage.

5. If either are found deficient, advise store manager and

quote replacement.

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DOOR GASKET REPLACEMENT

1. Inspect door gasket and replace if required.

2. Warm the new door gasket in a sink of hot water. This

ensures conformity to the door and frame.

3. Pull/peel the existing gasket out of the door channel.

Be sure to remove all the gasket.

4. Clean the channel in the door by wiping it down with

cleaner/sanitizer.

5. Press the new gasket, if required, into place.

6. Ensure that when the door closes the gasket seals

completely.

SANITATION FITTINGS

1. Inspect the eight (8) Sanitation Fittings and

corresponding lines in and out for any discoloration or

signs of product build up. Symptoms and problems to

look for:

A. Constant dripping of water from sanitation fitting

when there is not a product bag pump connected.

B. Product line is not purged of product during

rinsing, cleaning, or sanitizing the line during

weekly cleaning.

C. Product back flows out of sanitation fitting when

product bag pump is removed.

D. Product leaks out of product bag pump elbow when

motor runs and little to no product dispenses.

2. If there is buildup in Sanitation Fittings inform Store

Manager. Machine has not been maintained correctly.

3. If parts found deficient, advise store manager and

provide quote for replacement.

PRODUCT BINS

1. Verify the lower refrigeration cabinet has all eight (8)

Product Bins in place.

2. Inspect the bins for cracks or other damage.

3. Make sure the bins slide IN/OUT of the lower

refrigerations cabinet properly.

If bins are found deficient or missing, advise store manager

and quote replacement.

BLENDER CUP COVER / ECO BLEND ASSEMBLY

1. Lift cup cover up and take pictures of area underneath

cup cover. Lower cup cover and take pictures of rear side.

2. Point out this area to store manager.

3. Clean and sanitise blender cup cover assembly.

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Document Number: 020009182 June 15, 2022

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BLENDER SHAFT

1. Is there erratic blending (drink turns for a bit then stops

and starts again)?

• Does the unit not blend? You should see the drink in

the cup rapidly turning like a tornado.

• Do you hear a rattle or see the blades dip below

the housing?

• Is there abnormally loud noise from the blender

module during blend?

• Does the blender properly submerge in cup during

blending?

• Are the drinks blended completely or are large ice

chunks left in the drink?

,CAUTION

BE CAREFUL WITH BENDER SHAFT, BLADES ARE SHARP!

Important

Do not use tools on blender shaft.

1. Make sure unit is powered OFF.

2. Remove Blender Shaft.

A. Push the blender cup cover all the way up by

reaching into the chamber, carefully raising the

blender cup cover and lifting upward.

B. With cup cover in this position grasp the bottom of the

blender shaft and rotate the blender shaft assembly to

the right. Rotate Blender Shaft until it disengages from

the motor. It is left hand threaded. This may take time

to completely unscrew from the motor.

C. Once free from the motor, tilt and remove through

the blender chamber door opening.

3. Visually inspect Blender Shaft by these steps:

A. Turn the blades in the bell housing by twisting the

orange end of the shaft.

• Can you turn the blades?

• Are the blades seized and/or not turning at all?

• Does the rubber seal in the bell housing appear

pushed out and/or pushing out grease?

B. Turn the shaft upside down, does it leak any

product/fluid?

C. Shake the blender shaft. Does it rattle at all?

4. If Blender Shaft found deficient, advise store manager

and provide quote for replacement.

5. Remove blend chamber bushing and replace O-ring.

Clean and sanitise area around bushing.

NOTE: Use food grade o-ring lubricant on new o-ring.

6. Check the 3 x cup cover guide rods are tight and not

loose from the top with a small crescent (shifter) as this

will cause vibration when blending a drink.

7. Check the 3 x cup cover guide rod springs are all

connected and functioning.

8. Install Blender Shaft.

A. Shafts thread to the left into the bottom of the

motor. Use caution not to cross thread. Do not use

tools on blender shaft.

Right side view of

blender shaft inserting

into blender motor

with side panel

removed.

9. Power unit ON.

10. Record the number of Blend Cycles on PM Checklist.

A. Access the SERVICE MENU. See Page 2

B. Press USAGE STATS.

C. Scroll down to BLENDER CYCLES.

11. Check that the linear actuator range up and down

movement properly submerges the blender into a cup

during blend.

12. If drinks are not being blended completely and it is

leaving ice chunks in drinks:

A. Check drink fill levels

B. Check product bags

C. Check calibration

D. Check alignment of blender in empty cup when it

is in the down position to make sure it is located in

the center if the cup. Adjust assembly if required

NOTE: It is recommended to change Blender Shaft above

18,000 cycle counts. If this does not resolve drinks not

blending, there is likely a blender motor issue. Contact Technical

Support for assistance.

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DISPENSE HEAD

1. Locate dispense assembly.

2. Place an empty cup in the dispense area.

3. Access SERVICE MENU. See Page 2.

4. Press SERVICE OUTPUTS then press DISPENSE & BLEND.

5. Select one Product Motor at a time and then press GO at

bottom of screen.

6. Observe each product as it dispenses. Test all motors.

7. While unit door is open, visually inspect the valves

A. If valves are dirty, take proper actions to clean and

sanitise them. Do NOT use sharp objects to poke or

scrub valves. Wrap a paper towel around end of finger

to gently clean.

B. If valves show signs of damage or if dispense issues

cannot be resolved by cleaning, advise store manager

and quote replacement of Dispense Head Assembly or

LMS Valves.

8. Remove 4 screws from dispense assembly and lower

down to access.

9. Clean top of dispense area and dispense assembly with

small cleaning brush to remove debris and build up.

Wipe down area with sanitised cloth

NOTE: DO NOT use sharp objects to poke or scrub valves.

10. Re-install Dispense Head and use 4 x new screws

supplied in the PM Kit to put back into position.

SHUTTLE, RAIL & CLEAR SPLASH SHIELD

1. Visually inspect shuttle to determine if feet on bottom

look worn. Make sure all 5 magnets are intact on

bottom of shuttle.

NOTE: If parts found deficient, advise store manager and

provide quote for replacement.

2. Visually inspect rail for wear or damage.

3. Replace Clear Blender Splash Shield.

A. With upper door open, push in clip and push clear

blender splash shield outward.

4. Install new Clear Splash Shield included in PM Parts Kit.

5. If the Shuttle and/or Rail show any damage or wear

that hinders operation, advise store manager and

quote replacement.

6. Access SERVICE MENU.

7. Press CALIBRATION.

8. Press Shuttle Calibration. Follow on screen instructions.

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WATER REGULATOR

1. Verify Water Regulator is working properly by making

sure it is at 35 psi under flow.

Left side view

with side panel

removed.

2. Dispense water.

A. Access the SERVICE MENU then press SERVICE

OUTPUTS the DISPENSE & BLEND. Toggle WATER

DISPENSE ON/OFF.

3. Adjust regulator, while dispensing water, to 35 psi if

necessary.

WATER FILTRATION

1. If there are signs of excessive scale, trace water line and

confirm it is connected to store’s water filtration system.

2. Note findings on PM Checklist.

WATER VALVE OPERATION

NOTE: Make sure there is a product bag or pump in place at

each product slot in the refrigeration cabinet or water will

flood the cabinet when operating the CIP Valve outputs.

1. Access the SERVICE MENU. See Page 2.

2. Select SERVICE OUTPUTS then CLEANING.

3. Toggle “ON/OFF” each solenoid output one at a time

and observe function.

4. If any solenoid fails to OPEN/CLOSE properly, advise

store manager and quote replacement.

Left side view

with side panel

removed.

5. To Locate and Replace any failed solenoid(s):

A. Disconnect incoming water line.

B. Drain water from the system by toggling the Ice

Maker Dump Valve to ON in the Outputs Screen

then power down the unit.

C. The top block contains 7 valves, only 6 are

currently used. From top to bottom:

• M6-S1 = White NO Water Inlet

• M6-S2 = Black NC Not Used

• M6-S3 = Black NC Blender Rinse

• M6-S4 = Black NC Water Dispense

• M6-S5 = Black NC Shaft Rinse

• M6-S6 = Green NC Dispense Rinse

• M6-S7 = Brown NO Ice Maker Water

D. The bottom block contains 8 valves for Clean In

Place (CIP) From top to bottom:

• M8-S1 = Black NC Line 1 Rinse

• M8-S2 = Black NC Line 2 Rinse

• M8-S3 = Black NC Line 3 Rinse

• M8-S4 = Black NC Line 4 Rinse

• M8-S5 = Black NC Line 5 Rinse

• M8-S6 = Black NC Line 6 Rinse

• M8-S7 = Black NC Line 7 Rinse

• M8-S8 = Black NC Line 8 Rinse

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MANUAL DESCALING OF ICE MAKER COMPONENTS

1. Evacuate all water from the reservoir and evaporator by

entering the Service screen> Service Outputs> Cleaning

and toggling the Ice Maker Dump Valve ON until all water

has been emptied from the system then toggle OFF.

2. With water supply still connected and turned ON, fill and

dump the reservoir through the screen 4 times and evacuate

any ice from the bin using the ice dump chute and ice dump

cycle in the menu. This option is found in the Service Home,

Service Outputs, Dispense & Blend screen.

3. Turn Off or Isolate Water supply to the machine and then

complete one more Ice Maker Dump Valve ON until all

water has been emptied from the system then toggle OFF.

4. Mix approved Manitowoc Ice Descaling Solution and

Sanitiser to the correct ratio for descaling and sanitizing

ice maker parts.

DESCALER

Amount of Luke Warm

Water

Amount of Descaler

5 gallons (20 Liters) Manitowoc Metal Safe part number

000006036 use 16oz/5 gal

(473ml/19L)

SANITISER

Amount of Luke Warm

Water

Amount of Sanitiser

5 gallons (20 Liters)

(10 gallons (40 Liters)

may be needed to full

submerse removed parts)

Approved QUAT (Quaternary

Ammonium) sanitiser solution

providing 300 ppm minimum such

as clean quick® mixed 1.5 oz per 5

gallons or Solution that provides

100 ppm available Chlorine

minimum, consult manufacturer’s

instructions for ratio or 1/4 ounce

(15 ml) household bleach per

gallon.

5. Fill Spray bottle with portion of sanitiser solution from

the bucket. Set aside for later use.

6. Set the power rocker switch on the top right of the unit

to the OFF position, disconnect power.

7. Remove top cover from the water reservoir by pulling it up

and off.

8. Spray and wipe down the reservoir , float assembly, float switch

assembly and lid inside and out with sanitizing solution.

9. Using a clean pitcher/cup fill reservoir with sanitizing solution

from the bucket. Remainder of solution will be used for

manual sanitizing of other parts.

10. Remove ice dispense motor assembly from the top of the

bin by removing six (6) thumbscrews, four (4) on the top

cross member and two (2) that secure it to the bin lid.

11. Loosen the two (2) floating nuts on the clear ice chute

cover and remove the clear ice chute cover.

12. Using a clean pitcher/cup pour the sanitiser solution into

the top of the evaporator unit full, any excess will exit

through the overflow tube in the reservoir.

NOTE: Once the evaporator is full fill the pitcher/cups one more

time and set aside for later use.

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13. Remove the ice wiper nut, strainer, ice damper flap, and

set aside.

14. Loosen the large wing clamp that secures the ice chute

to the evaporator.

15. Pull the ice chute up and out of the ice bin lid.

NOTE: The chute can be rotated to the side and does not

need to be completely removed.

16. Remove ice bin cover and auger dispense assembly

including the dispense wheel at the bottom, then

remove any remaining ice in the bin manually.

17. Wipe away any visible debris and soak the following parts

in descaler then sanitiser solution for 10 minutes each;

nWarning

If descale solution is left on these parts too long,

they will rust.

• Auger (make sure each end is submersed)

• Dispense Wheel & Housing

• Ice Wiper Nut

• Strainer

• Ice damper flap

18. With a bottle brush, clean the ice nozzle at bottom of

ice bin with sanitiser solution, rinse and wipe dry.

19. Clean the Ice Bin Drain out with a long flexible bottle

brush to clean any debris build up. Flush drain out with

warm water to make sure all debris has been removed.

20. Thoroughly spray the inside walls and floor of the ice

bin down with sanitiser solution spray bottle, then wipe

down so no sanitiser is left visibly wet in the bin.

21. Spray and wipe down the ice bin lid inside and out,

making sure to thoroughly sanitise the ice chute opening.

22. Spray and wipe down the ice chute and clear cover

that was moved in step 15 inside and out with sanitiser

solution, making sure to thoroughly sanitise the each end

of the ice chute.

23. Remove the soaking parts from sanitizing solution,

spray with sanitiser solution and wipe them down.

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24. Replace all cleaned parts in their correct positions:

• Assembled Dispense Wheel & Housing

Important

Make sure FRONT Arrow on housing is pointing to

the front of the unit or ice will not dispense when

reassembled.

• Auger

• Bin Cover

• Motor and six (6) thumbscrews

Important

Make sure the motor mates up with the auger

shaft or the thumbscrews will not align and ice

will not dispense when reassembled.

25. Sanitise new Ice Evaporator Orange O-ring and install

onto the top of the evaporator. Lubricate with Food

Grade O-ring Grease.

26. Reassemble the ice chute by placing it back into the

bin lid opening, pushing it back on to the top of the

evaporator and tightening the large wing clamp

loosened in step 14.

27. Put ice damper flap and the ice chute strainer back into

place, then tighten the ice wiper nut down on to the

top of the evaporator.

28. Spray and wipe down the ice chute assembly with

sanitiser solution.

29. Secure the clear ice chute cover on to the ice chute,

removed in step 11, with the two (2) floating cover nuts.

30. Plug unit back into power source and power ON the unit

by moving the power rocker switch to the ON position.

12 of 14

Document Number: 020009182 June 15, 2022

Subject: FreshBlender Annual Planned Maintenance

Planned Maintenance Checklist for Multiplex FreshBlenders

All claims for service MUST be submitted online MultiplexBeverage.com CPS (Claims Processing System): www.multiplexbeverage.com/Service/Warranty#Claims-Processing-System

Completed checklist MUST be emailed to rise.callc[email protected] AND attached to Multiplex CPS claim.

Customer: Contact Name: Phone:

Address: City: ST: Zip:

Date: Model #: Serial #: ASA:

Circle one: 6-Month Annual

Note any known service or performance issues before beginning Planned Maintenance (PM).

FAS to inspect and provide quote to customer for additional parts & labor to address deficiencies identified during PM

(excluding PM parts). If parts replaced, provide information on parts below and charge customer.

Qty

Part Number

Description

Replaced

Yes/No

Comments

Technician Signature

Date

Store Manager Print

Store Manager Signature

Date

13 of 14

Document Number: 020009182 June 15, 2022

Subject: FreshBlender Annual Planned Maintenance

Planned Maintenance Checklist for Multiplex FreshBlenders

All claims for service MUST be submitted online MultiplexBeverage.com CPS (Claims Processing System): www.multiplexbeverage.com/Service/Warranty#Claims-Processing-System

Completed checklist MUST be emailed to rise.callc[email protected] AND attached to Multiplex CPS claim.

All required parts are to be on-hand with technician during PM. As the PM Activities are completed, fill out the

"Complete" column. Note additional comments in the "Comments" section. Signatures are required on all pages.

PM Activities

Additional Detail

Complete

Yes/No

Comments

Operation

Make drink & observe functions.

Software

Check software & note current versions in table below.

Door Key & Lock

Inspect Door Lock Cover & locate Door Key. If lost or

damaged, advise customer & quote replacement.

Drain Line Clean

Physically remove drain line, clean & sanitize, and reinstall.

Air Filter and Door

Inspect & wash air filter. If found deficient, advise

customer & quote replacement.

O-Ring

Replace O-Ring on incoming water line & CIP Hose per PM

instructions. Inspect CIP Hose & Mesh Filter. If found

deficient, advise customer & quote replacement.

Refrigerated Cabinet

Replace Door Gasket per PM instructions.

Sanitation Fittings

Inspect Sanitation Fittings. If found deficient, advise

customer & quote replacement.

Evaporator

Inspect for standing water and drain line condition.

If found deficient, advise customer & quote replacement.

Wearables

Inspect wearables (see Inspections Checklist) for items

found deficient, advise customer & quote replacement.

Clear Blender Door

Splash Shield

Replace Clear Blender Door Splash Shield per PM

instructions.

Water and Valve

Operation

Run diagnostics on solenoids & regulators. If found

deficient, advise customer & quote replacement.

Ice Maker Descale &

Sanitize (Zone 4)

Descale, & Sanitize Ice Maker Bin & related components.

Weekly Cleaning

(Zone 2)

Complete Zone 2 Weekly Cleaning.

Confirm Operation

Complete Zone 2 Weekly Cleaning.

Calibration

Calibrate unit if needed.

Blender Cycle

Checked blender cycle counts.

Record blender cycles:

Is machine connected to water filtration system? Circle one: YES NO

If yes, record type of water filtration system:

Software

AUX

SRB

MIXER

MOTOR

UTB

VMC

CLEANING

MACHINE ID

Parts required to be replaced or used during PM.

All used PM parts removed from the unit need to be left with the store manager.

Qty

Part Number

Description

Comments

WBL-95-013

Refrigerator Door Gasket

MCP00262

O-Ring

WBL-33-064-FRU

Front Door Clear Blender Cover Splash Shield

Technician Signature

Date

Store Manager Print

Store Manager Signature Date

14 of 14

Document Number: 020009182 June 15, 2022

Subject: FreshBlender Annual Planned Maintenance

Planned Maintenance Checklist for Multiplex FreshBlenders

All claims for service MUST be submitted online MultiplexBeverage.com CPS (Claims Processing System): www.multiplexbeverage.com/Service/Warranty#Claims-Processing-System

Completed checklist MUST be emailed to rise.callc[email protected] AND attached to Multiplex CPS claim.

Parts & Supplies

Tools Required

Store to Supply

• Universal Screwdriver

• Door Key

• Gloves (cut resistant)

• FreshBlender Ice Dump Chute (PN 020007989)

• O-ring Pick

• Sanitizer, Shaker Jug & Sanitizer Solution Spray Bottle

• Oetiker Pliers (PN 00681815)

• Clean & Sanitized Towels/Cloths