DV
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DIGIT
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USER M
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NOTICE
MANUA
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BEDIEN
M
321
8
Y
PE DIGIT
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LE PENM
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METRO DI
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DVM3218
19.01.2011 ©Velleman nv
2
1 test pin
2 Data Hold (DH)
3 Range Hold (RH)
4 range Select (S)
5 Display
6 Low Input impedance (LI)
7 function switch
8 release knob
9 COM probe
1 testsonde
2 Hold-functie (DH)
3 Range-functie (RH)
4 bereikinstelling (S)
5
lcd-scherm
6 lage impedantie (LI)
7 functieschakelaa
r
8 wartel
9 COM-sonde
1 pointe de touche
2 fonction Hold (DH)
3 fonction Range (RH)
4 sélection de plage (S)
5 afficheur LCD
6 faible impédance (LI)
7 sélecteur de fonction
8 manchon
9 sonde COM
1 punta de medición
2 función Hold (DH)
3 función Range (RH)
4 selecto
r
de rango (S)
5 pantalla LCD
6 débil impedancia (LI)
7 selector de función
8 prensaestopas
9 sonda COM
1 Messspitze
2 Hold-Funktion (DH)
3 Range-Funktion (RH)
4
Einstellknopf (S)
5 LCD-Display
6 niedrige Impedanz (LI)
7 Funktionsschalte
r
8 Kabelverschraubung
9 COM-Sonde
Figure
19.01.20
1
1. In
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To all r
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Thank y
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Refer to
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19.01.20
1
4. O
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DMMs a
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caused
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The exis
CAT I
CAT II
CAT III
1
1
Remark
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Keep the
Protect t
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Avoid col
cold to a
This to a
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This is
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§4 Over
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Pollution
moisture
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Pollutio
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Before e
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Make su
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test circ
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Risk of
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meter.
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are not direct
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A CAT II-rate
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phase applian
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III- or 20m a
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oid condensa
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ications of th
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61010-1 are:
ble for measu
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mains power
a
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connected to
t
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IV-environm
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s
on (fixed) m
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3
218
back of the m
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T III 600V /
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use only. Kee
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ation. Be ver
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easuring volt
a
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tain voltages
th voltages >
c
ontinuity mea
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u
rements on v
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tions. Order
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n
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250V
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he warranty.
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19.01.20
1
CAT IV
Warnin
g
This de
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II 1000
V
voltage
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5. Po
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measur
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Pollutio
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Pollutio
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Pollutio
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Warnin
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certain
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1
least 10m ap
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A CAT IV-rate
environments
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ibution boards
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en houses an
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s
in CAT II.
llution de
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10-1 specifies
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s are necessa
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ation and the
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1
No pollutio
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4
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ectly connect
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centrations of
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ed in accorda
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se apply that
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fer to the tab
DVM
3
5
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ce with EN 6
1
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s
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the environ
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o
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ehind isolatin
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c
ircuits directl
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ution board …
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o
or poly-phase
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s
, electric ove
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akers).
uipment and
o
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ote from the
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c
for measure
m
s
of pollution e
a
fety. Harsher
h
is to be foun
p
erties. The p
o
b
e used.
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m
etically seale
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tion occurs. O
c
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ected (home
a
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n
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outside air -
b
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ersistent con
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fine particles
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3
218
m
ent, and for
m
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ring in CAT I-
u
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ent for which
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V
meter must
1
010-1 installa
t
s
e apply that
a
m
ent of use. Re
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1000V:
y
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wer, but limit
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hat are conne
c
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connected to
least 10m ap
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600V:
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n
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s, lighting circ
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ircuits using
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ents up to 6
0
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e
o
llution degree
e
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and environm
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a
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C
AT III-
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AT III 600V /
v
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ent protective
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e dust or by r
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h humidity lev
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at
19.01.20
1
T
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6. D
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Refer to
Symb
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Mk
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DH
RH
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switc
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7. O
p
Refer to
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that
• Disc
o
• Whe
that
• Alw
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behi
n
• Do
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cap
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1
1
T
his device i
s
e
nvironment
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scription
the illustratio
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o
l
Low batter
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Warning:
personal i
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negative v
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Indicator f
o
Indicator f
o
The meter
The meter
Manual ra
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data hold f
A
Measurem
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Overrange
Mode
All
All
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Risk of elect
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Before measu
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n
on page 2 of
y
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To avoid false
n
jury, replace t
a
lue
o
r alternating
(
o
r direct (curr
e
is in diode tes
t
is in continuit
y
n
ging mode en
a
unction enabl
e
e
nt units.
indication
Select res
i
Select DC
Press to e
A
Press to e
(press mu
Press and
Press and
3s, <250
V
switch off
voltage m
resistance
current m
e
n
on page 2 of
r
ic shock dur
i
r
ing, always m
n
ections, selec
g
probes that
a
imit value for
p
ach range of
m
r
in the indica
t
the indicated
c
t
leads from t
h
measurement
e
voltage puls
e
w
hen working
w
b
arriers at all t
i
u
rrent in circui
t
stance, diode
rcuit are disch
DVM
3
6
e for measur
this manual.
D
e
readings, whi
c
he battery as
s
(
current or vol
t
e
nt o
r
voltage)
t
mode.
y
check mode.
a
bled
e
d
i
stance, diode
,
o
r
AC current
.
nter and exit t
nter the manu
ltiple times to
hold for 2 sec
o
hold to reduc
e
V
CAT II)
the meter
easurement
/ continuity /
e
asurment
this manual.
i
ng operatio
n
ake sure the
m
ted function a
n
ar
e suitable fo
r
p
rotection. Thi
m
easurement.
t
ed overvoltag
e
c
ategory value
h
e tested circui
s on a TV set
o
e
s at the test
p
w
ith voltages
a
i
mes during m
e
t
s with voltage
o
r
continuity
m
arged.
3
218
ements in P
o
e
scription
c
h could lead t
s
oon as the b
a
t
age)
Descrip
t
,
continuity or
.
he data hold
m
al ranging mo
d
browse throu
g
o
nds to return
e
meter imped
a
diode measur
m
n
. Be very car
e
m
eter and/or t
e
n
d range.
r
the selected
m
s limit value i
s
e
/installation c
s.
t before selec
t
o
r switching p
o
p
oints might d
a
a
bove 60Vdc
o
e
asurement.
s > 250V
m
easurements
o
llution degr
e
o possible ele
c
a
ttery indicato
r
t
ion
capacity test.
m
ode.
d
e and select t
g
h the availabl
e
to auto-rangi
n
a
nce from 10
M
m
ent
e
ful when mea
s
e
st probes are
m
easuring mo
d
s
listed separa
t
ategory. Neve
r
t
ing a different
o
wer circuits,
a
a
mage the me
t
o
r 30Vac rms.
K
on live circuit
s
©Vellem
a
e
e class 2
c
tric shocks or
r
appears.
he range
e
ranges).
n
g mode.
M
to 40K. (
m
s
uring live circ
u
not damaged
d
e.
t
ely in the
r
measure vol
t
function.
a
lways remem
b
t
er.
K
eep your fing
e
s
. Make sure a
l
a
n nv
m
ax.
u
its.
and
t
ages
b
er
e
rs
l
l
19.01.20
1
Genera
l
• Scre
• Swit
c
• Sele
c
“Hold”
Pres
s
displ
“Range
Pres
s
swit
c
rang
the
“
the
a
“Select
”
Pres
s
Automa
t
This
mov
e
7.1 V
o
• Set
t
mea
s
• Con
n
• The
• Whe
• Pres
s
the
d
feat
u
LI b
whil
e
imp
e
Notes:
•
F
i
•
W
“
7.2 C
u
• Set
t
• Sele
c
curr
e
• Con
n
• Rea
d
1
1
l
w the desired
t
c
h the meter
o
c
t the desired
Function:
s
the “DH” bu
t
ay. Press agai
” function:
s
the “RH” bu
t
c
hing on the
m
e for the sele
c
“
RH” button; t
a
vailable rang
e
”
button:
s
the “S” butt
o
t
ic battery sav
i
function switc
e
the function
o
ltage mea
s
Do not mea
s
reside.
Always be ca
r
fingers behin
d
terminals wh
e
t
he function s
w
s
urements AC
n
ect the COM
p
measured val
u
n desired, sel
e
s
the LI butto
n
d
etection of in
d
u
re in circuits
w
utton longer t
h
e
normal volta
g
e
dance of the
m
F
or DC-measu
r
ndicated valu
e
W
hen the mea
s
“
OL”. Select a
h
u
rrent mea
s
Do not meas
u
Current meas
u
Always be ca
r
fingers behin
d
t
he function s
w
c
t the AC or D
C
e
nt).
n
ect the COM
p
d
the measure
d
t
est pin [1] fi
r
o
n by moving t
range within t
h
t
ton [2] to fre
e
n to resume n
o
t
ton [3] to swi
m
eter it will be
c
ted function.
W
he icon is
s
e
s. To return t
o
o
n [4] to sele
c
i
ng mode:
hes the meter
switch to reac
t
s
urements
s
ure circuits
w
r
eful when wor
d
the probe ba
r
e
n the meter i
s
w
itch to V
a
or DC measu
r
p
robe [9] and
u
e appears on
t
e
ct a range ma
n
[6] to lower
d
uced (ghost)
w
here voltage
s
h
an 3s. In cas
e
g
es will still re
a
m
eter is shunt
e
r
ements: whe
n
e
is preceded b
y
s
ured value is
h
igher range.
s
urements
u
re current in
c
u
rements: ma
x
r
eful when wor
d
the probe ba
r
w
itch to A/
A
C
range with t
h
p
robe [9] and
d
value from t
h
DVM
3
7
r
mly on the m
e
he function s
w
h
e function by
e
ze the value
o
o
rmal operatio
tch between a
in auto-rangin
g
W
hen desired
t
s
hown on the
d
o
auto-ranging
c
t the desired
r
to battery sa
v
t
ivate the met
e
w
here voltag
e
king with volt
a
r
riers at all ti
m
s
linked to a ci
r
a
nd press the
S
r
ements.
test pin [1] t
o
t
he display.
nually with th
e
the imput im
p
voltages from
s
higher than
2
e
of ghost-volt
a
a
d a considera
e
d with the im
p
n
a negative p
o
y
a “-” sign.
higher than th
c
ircuits with vo
x
. 400mA.
king with volt
a
r
riers at all ti
m
A
.
h
e S button [
4
test pin [1] i
n
h
e display.
3
218
e
ter.
w
itch [8] to th
e
pressing the r
o
nto the displ
a
n.
utomatic and
m
g
mode. The
m
t
he range can
b
d
isplay. Press
m
press and hol
r
ange within th
v
ing mode afte
r
e
r.
e
s > 600V C
A
a
ges above 60
V
m
es during me
a
r
cuit which is
b
S
button [4] t
o
o
the circuit un
e
RH button [
3
p
edance from
1
nearby energi
z
2
50V (CAT II)
m
a
ges the mete
r
ble value (ho
w
p
edance of th
e
o
larity is prese
n
e selected ran
g
ltages > 250V
a
ges above 60
V
m
es during me
a
4
] (AC = alter
n
n
series with th
e
desired funct
ange select b
u
a
y. The sym
m
anual range
s
m
eter chooses
t
b
e selected m
a
m
ultiple times
d the “RH” bu
t
e selected fun
c
r
±8 min. Pus
h
A
T III or > 1
0
V
dc or 30Vac
r
a
surement. Do
b
eing tested.
o
choose betw
e
der test.
3
].
1
0M to ±400
K
z
ed circuits. D
O
m
ay occur and
r
reading will
b
w
ever incorrec
t
e
circuit under
n
t at the red t
e
g
e limit, the d
i
V
dc or 30Vac
r
a
surement.
n
ating current,
e circuit.
©Vellem
a
ion.
u
tton [4].
bol appears o
n
s
election. Wh
e
t
he most suita
a
nually by pre
s
to scroll throu
g
t
ton for 2 seco
c
tion.
h
any button o
r
0
00V CAT II
m
r
ms. Keep you
r
not touch un
u
e
en AC
K
. This enabl
e
O
NOT use thi
do not press
t
b
e close to 0 V
,
t
as the low
test).
e
st pin [1], th
e
splay will sho
w
r
ms. Keep you
r
DC = direct
a
n nv
n
the
e
n
ble
s
sing
g
h
nds.
r
m
ay
r
u
sed
e
s
s
t
he
,
e
w
r
19.01.20
1
• Whe
Notes:
•
F
t
•
W
“
7.3 R
e
• Set
t
• Whe
• Con
n
• The
• Whe
Notes:
o N
e
co
m
o Fo
r
re
a
o Sh
di
s
7.4 C
o
D
• Set
t
Contin
u
•
P
•
C
•
W
r
4
Diode t
e
•
P
•
C
d
i
s
Notes:
•
N
c
•
M
d
8. Cl
e
D
o
W
T
S
b
W
[
R
1
1
n desired, sel
e
F
or DC-current
t
he indicated v
a
W
hen the mea
s
“
OL”. Select a
h
e
sistance
m
Do not perfo
r
t
he function s
w
n necessary,
p
n
ect the COM
p
measured val
u
n desired, sel
e
e
ver perform r
e
m
pletely disch
a
r
resistance m
e
a
d-out.
ould the meas
s
play will show
o
ntinuity &
D
o not perfor
t
he function s
w
u
ity test
P
ress the S bu
t
C
onnect the C
O
W
hen the mea
s
r
esistance valu
4
00 or in cas
e
e
st
P
ress the S bu
t
C
onnect the te
s
d
iode. The me
t
s
reversed, th
e
N
ever perform
c
apacito
r
s are
c
M
easuring dio
d
d
isconnecting
t
e
aning an
d
D
o not replac
e
o
nes with the
s
W
ARNING:
T
o prevent fire
,
S
witch off the
m
b
attery or fuse
s
W
ARNING: T
o
[
1] prior to op
e
R
emark: refer
e
ct a range ma
measuremen
t
a
lue is preced
e
s
ured value is
h
igher range.
m
easureme
n
r
m resistanc
e
w
itch to
.
p
ush the S but
t
p
robe [9] and
u
e appears on
t
e
ct a range ma
e
sistance mea
s
a
rged.
e
asurements
a
ured resistanc
“OL”.
diode test
m continuity
w
itch to
.
t
ton [4] until
t
O
M probe [9]
a
s
ured resistan
c
e is showed o
n
e
of an open c
i
t
ton [4] until
t
s
t pin [1] to t
h
t
er will display
e
meter will di
s
continuity or
d
c
ompletely dis
c
d
es that are pa
t
hem from the
d
mainte
n
e
internal part
s
s
ame specifica
t
,
use proper f
u
m
eter and re
m
s
.
o
avoid electric
e
ning the hou
s
to the warnin
g
DVM
3
8
nually with th
e
t
s, when a neg
e
d by a “-” sig
n
higher than th
n
ts
e
measureme
.
t
on [4] to sel
e
test pin [1] t
o
t
he display.
nually with th
e
s
urements on
a
a
bove 1M the
e exceed the
s
or diode me
a
.
t
he symbol
a
nd test pin [
1
c
e is less than
n
the display.
S
i
rcuit, the disp
t
he symbo
h
e anode; con
n
the approxim
a
s
play “OL”.
d
iode measure
m
c
harged.
rt of a circuit
m
circuit.
n
ance
s
yourself. Rep
t
ions. Order s
p
u
ses
m
ove COM pro
b
al shock alwa
y
s
ing.
g
on the back
o
3
218
e
RH button [
3
ative polarity i
n
.
e selected ran
g
nts on live ci
e
ct resistance
m
o
the circuit/co
e
RH button [
3
a
live circuit a
n
meter needs
a
s
elected range
a
surements
o
appears on th
e
1
] to the circui
t
35 a continu
S
hould the me
a
lay will show “
l appears on t
h
n
ect the COM
p
a
te forward vo
l
m
ents on a liv
e
m
ight produce
lace damaged
p
are accessori
e
b
e [9] and tes
t
y
s disconnect
o
f the meter
3
].
s present at t
h
g
e limit, the d
i
rcuits.
m
easurement
(
mponent und
e
3
].
n
d make sure
a
a
few seconds
or in case of a
o
n live circuit
e
display.
t
under test.
ous beep is pr
o
a
sured resista
n
OL”.
h
e display.
p
robe [9] to t
h
l
tage drop. If
t
e
circuit and
m
faulty results.
or lost access
o
e
s e.g. test pro
t
pin [1] prior
the COM prob
e
©Vellem
a
h
e red test pin
splay will sho
w
(
).
e
r test.
a
ll capacitors a
to stabilize th
e
n open circuit
,
s.
o
duced and th
n
ce exceed th
e
h
e cathode of
t
he lead conne
c
m
ake sure all
Consider
o
ries by identi
c
bes at your d
e
to replacing t
h
e
[9] and test
a
n nv
[1],
w
re
e
,
the
e
e
t
he
c
tion
c
al
e
aler.
h
e
pin
DVM3218
19.01.2011 ©Velleman nv
9
a. General mainenance:
• Wipe the device regularly with a moist, lint-free cloth. Do not use alcohol or solvents.
b. Fuse Replacement
• Remove COM probe [9] and test pin [1] from the circuit under test.
• Switch off the multi-meter.
• Unscrew the test pin [1] and remove the front cover.
• Remove the fuse from the fuse holder and replace it with a new fuse of the same type and
with the same specifications (F500mA/250V, Ø 5 x 20mm).
• Close the cover and re-install the test pin [1].
c. Battery Replacement
• Replace the battery as soon as the “ ” indication appears on the display.
• Remove COM probe [9] and test pin [1] from the circuit under test.
• Switch off the multi-meter.
• Unscrew the release knob [8] and remove the back cover.
• Replace the batteries by 2 new batteries of the same type and with the same specifications
(1.5V – LR44).
• Close the battery compartment carefully and tighten the release knob [8].
Notes:
o Do not try to repair or calibrate the meter yourself; contact your dealer.
o Replace damaged accessories immediately; order them at your local dealer.
o Do not use the meter when it is damaged.
9. Technical specifications
This device is not calibrated when purchased!
Regulations concerning environment of use:
• Use this meter only for measurements in CAT I, CAT II and CAT III environments (see §4)
• Use this meter only in a pollution degree 2 environment (see §5)
Ideal temperature 18-28°C
Ideal relative humidity 75%
Max. altitude 2000m
Overvoltage/installation category CAT III 600V / CAT II 1000V
Pollution degree Pollution degree 2
Operating temperature 0°C~40°C (RH<80%)
Storage temperature -10°C~60°C (RH<70, store without batteries!)
fuses mA range F500mA / 250V, 5 x 20mm
Overrange indication yes (‘OL’)
Low battery indication yes ( )
Polarity indication ‘-’ automatic indication
“Hold” function yes
Backlight function no
Automatic switch off yes
Power 2 x 1.5V LR44 batteries V13GA (incl.)
Dimensions 230 x 35 x 20mm
Weight ±200g
Accessoires manual / batteries
19.01.20
1
9.1 V
o
F
DC-
v
AC
Max. in
p
Input i
m
9.2 C
u
Overloa
d
Max. In
p
9.3 R
e
F
Re
s
overloa
d
9.4 Di
o
Rang
e
Use thi
s
in the
e
The inf
o
© COPY
R
The cop
y
manual o
r
prior writ
t
1
1
o
ltage
F
unction
v
oltage V
voltage ~V
p
ut voltage: 1
0
m
pedance: 10
M
u
rrent
Function
DC
AC ~
d
protection: F
p
ut current: 4
0
e
sistance
unction
s
istance
d
protection: 5
0
o
de/conti
n
e
Built-i
n
Display
s
device with
e
vent of dam
a
o
rmation in t
h
R
IGHT NOTICE
y
right to this m
r
may be copied
,
t
en consent of t
h
Ra
n
340.
3.4
0
34.
0
340
.
60
3.4
0
34.
0
34
0
60
0
00V
M
(<100pF)
R
a
34.
0
340
34.
0
340
500mA/250V
f
0
0mA
Ran
g
340.
0
3.40
0
34.0
0
340.
0
3.400
34.00
0
0V
n
uity
Des
c
n
buzzer soun
d
reads approx.
original acc
e
a
ge or injury
h
is manual i
s
anual is owne
d
,
reproduced, tra
h
e copyright hold
DVM
3
1
0
n
ge
0 mV
0
0 V
0
0 V
.
00 V
0 V
0
0 V
0
0 V
0
.0 V
0 V
a
nge
0
0 mA
.0 mA
0
0 mA
.0 mA
f
use
g
e
0
0
k
0
k
0
k
M
M
c
ription
d
s if resistanc
e
forward volta
g
e
ssories only
.
resulted fro
m
s
subject to c
h
d
by Velleman
n
nslated or reduc
e
er.
3
218
0
Resoluti
0.1m
V
1mV
10mV
100m
V
1V
1mV
10mV
100m
V
1V
Resoluti
o
0.01mA
0.1mA
0.01mA
0.1mA
Resolutio
n
0.1
1
10
100
1k
10k
e
< ± 35
g
e of diode
.
Velleman n
v
m
(incorrect)
h
ange witho
u
n
v. All worldwide
e
d to any electr
o
on
V
V
V
o
n
n
Test
Open circ
u
v
cannot be h
use of this d
e
u
t prior notic
e
rights reserved.
o
nic medium or o
©Vellem
a
Accuracy
± 0.8%
± 1.0%
± 1.2%
± 1.2%
± 1.5%
Accuracy
± 1.5%
± 1.8%
± 2.0%
Accuracy
± 0.8%
± 1.2%
± 2.0%
± 3.0%
Condition
-
u
it voltage: 3.
4
eld responsi
b
e
vice.
e
.
No part of this
therwise withou
t
a
n nv
4
V
b
le
t
the
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Velleman
®
Service and Quality Warranty
Velleman
®
has over 35 years of experience in the
electronics world and distributes its products in
more than 85 countries.
All our products fulfil strict quality requirements and legal
stipulations in the EU. In order to ensure the quality, our products
regularly go through an extra quality check, both by an internal
quality department and by specialized external organisations. If,
all precautionary measures notwithstanding, problems should
occur, please make appeal to our warranty (see guarantee
conditions).
General Warranty Conditions Concerning Consumer
Products (for EU):
• All consumer products are subject to a 24-month warranty on
production flaws and defective material as from the original date
of purchase.
• Velleman
®
can decide to replace an article with an equivalent
article, or to refund the retail value totally or partially when the
complaint is valid and a free repair or replacement of the article is
impossible, or if the expenses are out of proportion.
You will be delivered a replacing article or a refund at the value of
100% of the purchase price in case of a flaw occurred in the first
year after the date of purchase and delivery, or a replacing article
at 50% of the purchase price or a refund at the value of 50% of
the retail value in case of a flaw occurred in the second year after
the date of purchase and delivery.
• Not covered by warranty:
- all direct or indirect damage caused after delivery to the article
(e.g. by oxidation, shocks, falls, dust, dirt, humidity...), and by
the article, as well as its contents (e.g. data loss), compensation
for loss of profits;
- frequently replaced consumable goods, parts or accessories such
as batteries, lamps, rubber parts, drive belts... (unlimited list);
- flaws resulting from fire, water damage, lightning, accident,
natural disaster, etc.;
- flaws caused deliberately, negligently or resulting from improper
handling, negligent maintenance, abusive use or use contrary to
the manufacturer’s instructions;
- damage caused by a commercial, professional or collective use
of the article (the warranty validity will be reduced to six (6)
months when the article is used professionally);
- damage resulting from an inappropriate packing and shipping of
the article;
- all damage caused by modification, repair or alteration
performed by a third party without written permission by
Velleman
®
.
• Articles to be repaired must be delivered to your Velleman
®
dealer, solidly packed (preferably in the original packaging), and
be completed with the original receipt of purchase and a clear flaw
description.
• Hint: In order to save on cost and time, please reread the
manual and check if the flaw is caused by obvious causes prior to
presenting the article for repair. Note that returning a non-
defective article can also involve handling costs.
• Repairs occurring after warranty expiration are subject to
shipping costs.
• The above conditions are without prejudice to all commercial
warranties.
The above enumeration is subject to modification according to the
article (see article’s manual).
Velleman
®
service- en kwaliteitsgarantie
Velleman
®
heeft ruim 35 jaar ervaring in de
elektronicawereld en verdeelt in meer dan 85
landen. Al onze producten beantwoorden aan strikte
kwaliteitseisen en aan de wettelijke bepalingen geldig in de EU.
Om de kwaliteit te waarborgen, ondergaan onze producten op
regelmatige tijdstippen een extra kwaliteitscontrole, zowel door
onze eigen kwaliteitsafdeling als door externe gespecialiseerde
organisaties. Mocht er ondanks deze voorzorgen toch een
probleem optreden, dan kunt u steeds een beroep doen op onze
waarborg (zie waarborgvoorwaarden).
Algemene waarborgvoorwaarden consumentengoederen
(voor Europese Unie):
• Op alle consumentengoederen geldt een garantieperiode van 24
maanden op productie- en materiaalfouten en dit vanaf de
oorspronkelijke aankoopdatum.
• Indien de klacht gegrond is en een gratis reparatie of vervanging
van een artikel onmogelijk is of indien de kosten hiervoor buiten
verhouding zijn, kan Velleman
®
beslissen het desbetreffende
artikel te vervangen door een gelijkwaardig artikel of de
aankoopsom van het artikel gedeeltelijk of volledig terug te
betalen. In dat geval krijgt u een vervangend product of
terugbetaling ter waarde van 100% van de aankoopsom bij
ontdekking van een gebrek tot één jaar na aankoop en levering,
of een vervangend product tegen 50% van de kostprijs of
terugbetaling van 50% bij ontdekking na één jaar tot 2 jaar.
• Valt niet onder waarborg:
- alle rechtstreekse of onrechtstreekse schade na de levering
veroorzaakt aan het toestel (bv. door oxidatie, schokken, val, stof,
vuil, vocht...), en door het toestel, alsook zijn inhoud (bv. verlies
van data), vergoeding voor eventuele winstderving.
- verbruiksgoederen, onderdelen of hulpstukken die regelmatig
dienen te worden vervangen, zoals bv. batterijen, lampen,
rubberen onderdelen, aandrijfriemen... (onbeperkte lijst).
- defecten ten gevolge van brand, waterschade, bliksem,
ongevallen, natuurrampen, enz.
- defecten veroorzaakt door opzet, nalatigheid of door een
onoordeelkundige behandeling, slecht onderhoud of abnormaal
gebruik of gebruik van het toestel strijdig met de voorschriften
van de fabrikant.
- schade ten gevolge van een commercieel, professioneel of
collectief gebruik van het apparaat (bij professioneel gebruik
wordt de garantieperiode herleid tot 6 maand).
- schade veroorzaakt door onvoldoende bescherming bij transport
van het apparaat.
- alle schade door wijzigingen, reparaties of modificaties
uitgevoerd door derden zonder toestemming van Velleman
®
.
• Toestellen dienen ter reparatie aangeboden te worden bij uw
Velleman
®
-verdeler. Het toestel dient vergezeld te zijn van het
oorspronkelijke aankoopbewijs. Zorg voor een degelijke
verpakking (bij voorkeur de originele verpakking) en voeg een
duidelijke foutomschrijving bij.
• Tip: alvorens het toestel voor reparatie aan te bieden, kijk nog
eens na of er geen voor de hand liggende reden is waarom het
toestel niet naar behoren werkt (zie handleiding). Op deze wijze
kunt u kosten en tijd besparen. Denk eraan dat er ook voor niet-
defecte toestellen een kost voor controle aangerekend kan
worden.
• Bij reparaties buiten de waarborgperiode zullen transportkosten
aangerekend worden.
• Elke commerciële garantie laat deze rechten onverminderd.
Bovenstaande opsomming kan eventueel aangepast
worden naargelang de aard van het product (zie
handleiding van het betreffende product).
Garantie de service et de qualité Velleman
®
Velleman
®
jouit d’une expérience de plus de 35 ans
dans le monde de l’électronique avec une
distribution dans plus de 85 pays. Tous nos produits répondent à
des exigences de qualité rigoureuses et à des dispositions légales
en vigueur dans l’UE. Afin de garantir la qualité, nous soumettons
régulièrement nos produits à des contrôles de qualité
supplémentaires, tant par notre propre service qualité que par un
service qualité externe. Dans le cas improbable d’un défaut
malgré toutes les précautions, il est possible d’invoquer notre
garantie (voir les conditions de garantie).
Conditions générales concernant la garantie sur les
produits grand public (pour l’UE) :
• tout produit grand public est garanti 24 mois contre tout vice de
production ou de matériaux à dater du jour d’acquisition
effective ;
• si la plainte est justifiée et que la réparation ou le remplacement
d’un article est jugé impossible, ou lorsque les coûts s’avèrent
disproportionnés, Velleman
®
s’autorise à remplacer ledit article
par un article équivalent ou à rembourser la totalité ou une partie
du prix d’achat. Le cas échéant, il vous sera consenti un article de
remplacement ou le remboursement complet du prix d’achat lors
d’un défaut dans un délai de 1 an après l’achat et la livraison, ou
un article de remplacement moyennant 50% du prix d’achat ou le
remboursement de 50% du prix d’achat lors d’un défaut après 1 à
2 ans.
• sont par conséquent exclus :
- tout dommage direct ou indirect survenu à l’article après
livraison (p.ex. dommage lié à l’oxydation, choc, chute, poussière,
sable, impureté…) et provoqué par l’appareil, ainsi que son
contenu (p.ex. perte de données) et une indemnisation éventuelle
pour perte de revenus ;
- tout bien de consommation ou accessoire, ou pièce qui nécessite
un remplacement régulier comme p.ex. piles, ampoules, pièces en
caoutchouc, courroies… (liste illimitée) ;
- tout dommage qui résulte d’un incendie, de la foudre, d’un
accident, d’une catastrophe naturelle, etc. ;
- tout dommage provoqué par une négligence, volontaire ou non,
une utilisation ou un entretien incorrect, ou une utilisation de
l’appareil contraire aux prescriptions du fabricant ;
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