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Chapter 6 Troubleshooting
6.1 Type of Problem................................................................................................. 200
6.1.1 Course of action for troubleshooting ................................................... 200
6.2 Clearning Paper Jams....................................................................................... 201
6.2.1 Removing Jammed Paper in Trays 1 to 4............................................ 202
6.2.2 Removing Jammed Paper in Tray 5 (Bypass Tray).............................. 203
6.2.3 Removing Jammed Paper Inside Cover C (Lower Left Cover)............ 204
6.2.4 Removing Jammed Paper Inside Cover B (Duplex Unit Cover)......... 206
6.2.5 Removing Jammed Paper Inside Cover A (Left Cover)...................... 207
6.3 Unusual Conditions............................................................................................ 213
6.4 Poor Print Quality............................................................................................... 217
6.4.1 Printout Is Defective............................................................................ 217
6.4.2 Defective Prints on Special Media....................................................... 221
6.5 List of Messages................................................................................................ 222
6.5.1 List of Messages (Alphabetical Order)................................................ 222
6.5.2 List of Error Codes.............................................................................. 230
6.6 Network-Related Problems................................................................................ 236
6.6.1 Troubleshooting When Working in a TCP/IP Environment.................. 236
6.6.2 Troubleshooting When Using Embedded Web Server........................ 238
6.7 Mail-Related Problems ...................................................................................... 239
6.8 Ejecting Remaining Data – When Printing Stops Halfway Through .................. 240
Chapter 7 Daily Control
7.1 Replacing Toner Cartridge................................................................................. 242
7.2 Replacing Drum Cartridge................................................................................. 245
7.3 Replacing Waste Toner Bottle............................................................................ 250
7.4 Printing Report/List............................................................................................ 253
7.4.1 Type of Reports/Lists........................................................................... 253
7.4.2 Printing Report/List ............................................................................. 254
7.4.3 Items in Reports/Lists ......................................................................... 255
7.5 Checking Printer Status by Web Browser.......................................................... 264
7.6 Checking Printer Status by E-Mail..................................................................... 265
7.6.1 Information to Be Notified by Mail Notice Service............................... 265
7.6.2 Settings for Using Mail Notice Service................................................ 265
7.7 Check Meter ...................................................................................................... 267
7.7.1 Checking Total Number of Printed Pages by Meter............................. 267
7.7.2 Checking Total Number of Printed Pages by [Printer Meter Report]... 268