Comelit IPPTZA02Z20A User manual

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IPPTZ CAMERAS

ART. IPPTZA02Z20A

IPPTZA04Z30A

Please read this manual thoroughly before use and keep it for future reference

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Disclaimer

This manual is provided for user reference only.

This manual is available for many models. Some functions introduced in the

manual may be not available for some models.

The content of this manual is subject to change without prior notice, the updates

will be added into the new version of this manual.

This manual may contain several technically incorrect places or printing errors,

please feel free to let us know. We will readily improve or update the procedures

described in the manual.

Notes on Safety

 Please use the specified power supply to connect.

 Do not attempt to disassemble the camera; in order to prevent electric shock, do

not remove screws or covers.

 There are no user-serviceable parts inside. Please contact the nearest service

center as soon as possible if there is any failure.

 Avoid from incorrect operation, shock vibration, heavy pressing which can cause

damage to product.

 Do not use corrosive detergent to clean main body of the camera. If necessary,

please use soft dry cloth to wipe dirt; for hard contamination, use neutral

detergent. Any cleanser for high grade furniture is applicable.

 Avoid aiming the camera directly towards extremely bright objects, such as sun,

as this may damage the image sensor.

 Please follow the instructions to install the camera. Do not reverse the camera.

 Do not operate it in case temperature, humidity and power supply are beyond

the limited stipulations.

 Keep away from heat sources such as radiators, heat registers, stove, etc.

 Do not expose the product to the direct airflow from an air conditioner. Otherwise,

it may cause moisture condensation inside the bubble due to temperature

difference between internal and external of the dome camera.

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Table of Contents

1 Network Connection ............................................................................................ 1

1.1 LAN ............................................................................................................ 1

1.1.1 Access through Comelit Advance IP Tool ........................................ 1

1.1.2 Access through Internet Explorer .................................................... 3

1.2 WAN ........................................................................................................... 4

2 Live View............................................................................................................... 8

3 Menu Setup ........................................................................................................ 10

3.1 System Information ................................................................................... 10

3.2 System Setup ........................................................................................... 11

3.2.1 Auto PT Flip ................................................................................... 11

3.2.2 Language Setup ............................................................................ 11

3.2.3 RS485 Setup ................................................................................. 11

3.2.4 Date Setup .................................................................................... 11

3.2.5 Title Setup ..................................................................................... 12

3.2.6 North Setup ................................................................................... 12

3.2.7 New Password and Change Password ......................................... 13

3.2.8 Auto Exit Time ............................................................................... 13

3.3 Camera Setup .......................................................................................... 13

3.3.1 Camera Control ............................................................................. 14

3.3.2 Image Setup .................................................................................. 15

3.3.3 Lens Setup .................................................................................... 16

3.3.4 Day & Night Setup ......................................................................... 17

3.3.5 Infrared Control ............................................................................. 18

3.3.6 Video Format ................................................................................. 18

3.4 Dome Function ......................................................................................... 18

3.4.1 Preset Setup ................................................................................. 18

3.4.2 Cruise (Tour) Setup ....................................................................... 19

3.4.3 Group Setup .................................................................................. 19

3.4.4 Task Setup .................................................................................... 20

3.4.5 Trace (Pattern) Setup .................................................................... 21

3.4.6 Alarm Setup .................................................................................. 21

3.4.7 Home Position ............................................................................... 22

3.4.8 Wiper Setup .................................................................................. 23

3.5 Display Setup ........................................................................................... 23

3.6 Load Default ............................................................................................. 23

4 Remote Configuration ....................................................................................... 24

4.1 System Configuration ............................................................................... 24

4.1.1 Basic Information ........................................................................... 24

4.1.2 Date and Time Configuration ........................................................ 24

4.1.3 Local Configuration ....................................................................... 25

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4.1.4 Storage .......................................................................................... 25

4.2 Image Configuration ................................................................................. 27

4.2.1 Video / Audio Configuration ........................................................... 27

4.2.2 OSD Configuration ........................................................................ 29

4.2.3 Video Mask (Privacy) .................................................................... 29

4.2.4 Camera Setup ............................................................................... 30

4.3 PTZ Configuration .................................................................................... 31

4.3.1 PTZ and Password Setting ............................................................ 31

4.3.2 Restore .......................................................................................... 32

4.3.3 PTZ Function ................................................................................. 32

4.4 Alarm Configuration .................................................................................. 32

4.4.1 Motion Detection ........................................................................... 32

4.4.2 Other Alarms ................................................................................. 33

4.4.3 Alarm Input .................................................................................... 35

4.4.4 Alarm Out ...................................................................................... 36

4.4.5 Alarm Server ................................................................................. 37

4.5 Event Configuration .................................................................................. 38

4.5.1 Object Removal ............................................................................. 38

4.5.2 Exception ...................................................................................... 40

4.5.3 Line Crossing ................................................................................ 42

4.5.4 Intrusion ........................................................................................ 43

4.5.5 Crowd Density Detection ............................................................... 45

4.5.6 People Intrusion ............................................................................ 47

4.5.7 People Counting ............................................................................ 48

4.6 Network Configuration .............................................................................. 50

4.6.1 TCP/IPv4 ....................................................................................... 50

4.6.2 Port ................................................................................................ 52

4.6.3 Server ............................................................................................ 52

4.6.4 DDNS ............................................................................................ 52

4.6.5 SNMP ............................................................................................ 53

4.6.6 802.1X ........................................................................................... 54

4.6.7 RTSP ............................................................................................. 55

4.6.8 UPnP ............................................................................................. 56

4.6.9 E-mail ............................................................................................ 56

4.6.10 FTP ............................................................................................... 57

4.6.11 HTTPS .......................................................................................... 58

4.6.12 P2P (optional)................................................................................ 59

4.6.13 QoS ............................................................................................... 60

4.7 Security Configuration .............................................................................. 60

4.7.1 User Configuration ........................................................................ 60

4.7.2 Online user .................................................................................... 62

4.7.3 Block and Allow Lists ..................................................................... 62

4.7.4 Security Management ................................................................... 62

4.8 Maintenance ............................................................................................. 63

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4.8.1 Backup & Restore ......................................................................... 63

4.8.2 Reboot Device ............................................................................... 63

4.8.3 Upgrade ........................................................................................ 64

4.8.4 Log ................................................................................................ 64

5 Playback ............................................................................................................. 65

5.1 Image Search ............................................................................................... 65

5.2 Video Search ................................................................................................ 66

5.2.1 Local Video Search ....................................................................... 67

5.2.2 Micro-SD Card Video Search ...................................................... 68

Appendix .................................................................................................................. 70

Appendix 1 - Troubleshooting ..................................................................................... 70

Appendix 2 – Preset description ......................................................................... 72

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1 Network Connection

Connect the IP Camera (IPC) via LAN or WAN through Internet Explorer browser.

1.1 LAN

In LAN, there are two ways to access IPC: 1. through the software Comelit Advance IP

Tool; 2. through Internet Explorer browser.

1.1.1 Access through Comelit Advance IP Tool

Network connection:

① Make sure the PC and IPC are connected to the LAN and the Comelit Advance IP

Tool is installed in the PC.

② Double click the Comelit Advance IP Tool icon on the desktop to run this software

as shown below:

③ Modify the IP address. The default IP address of the camera is 192.168.1.150.

Click the information of the camera listed in the above table to show the network

information on the right hand. Modify the IP address and gateway of the camera and

make sure that its network address is in the same local network segment as the

computer’s.

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For example, the IP address of your computer is 192.168.1.4. Therefore, the IP

address of the camera shall be changed to 192.168.1.X. After modification, please

enter the password of the administrator and click the “Modify” button to modify the

setting.



④ Double click on the IP address and the system will pop up the IE browser to connect

the IPC. Follow instructions to download, install and run the ActiveX control.

Enter the username and password in the login window.



The default Password of the administrator is admin.

The default Username is admin; the default Password is admin.

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The system will pop up the above textbox to ask you to change the default password. It

is strongly recommended to change the default password for account security. If “Do

not show again” is checked, the textbox will not appear the next time.

1.1.2 Access through Internet Explorer

The default network settings are shown below:

IP address: 192.168.1.150

Subnet Mask: 255.255.255.0

Gateway: 192.168.1.1

HTTP: 80

Data port: 9008

Use the above default settings when logging in the camera for the first time. Connect

the camera to the computer directly through network cable.

① Manually set the IP address of the PC, the network segment should be the same

as the default settings of the IP camera. Open the network and share center. Click

“Local Area Connection” to pop up the following window:.

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Select “Properties” and then select internet protocol (for example: IPv4). Next, click

the “Properties” button to set the network of the PC.

② Open the Internet Explorer browser, enter the default address of the IPC and

confirm.

③ Follow instructions to download and install the ActiveX control.

④ Enter the default username and password in the login window and then enter to

Live view.

1.2 WAN

 Access through the router or virtual server

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① Make sure the camera is connected to the local network and then log in the

camera via LAN and go to ConfigNetworkPort menu to set the port number.

Port Setup

② Go to Config NetworkTCP/IP menu to modify the IP address.

IP Setup

③ Go to the router’s management interface through Internet Explorer browser to

forward the IP address and port of the camera in the “Virtual Server”.

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Router Setup

④Open the Internet Explorer browser and enter its WAN IP and http port to access.

(for example, if the http port is changed to 81, please enter “192.198.1.150:81” in the

address bar of web browser to access).

 Access through PPPoE dial-up

Network connection

Access the camera through PPPoE auto dial-up. The setup steps are as follow:

① Go to ConfigNetworkPort menu to set the port number.

② Go to Config NetworkTCP/IPPPPoE Config menu. Enable PPPoE and then

enter the user name and password from your internet service provider.

③ Go to Config NetworkDDNS menu. Before configuring the DDNS, please

apply for a domain name first. Please refer to DDNS configuration for detail

information.

④ Open the Internet Explorer browser and enter the domain name and http port to

access.

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Access through static IP

Network connection

The setting steps are as follow:

① Go to ConfigNetworkPort menu to set the port number.

② Go to Config NetworkTCP/IP menu to set the IP address. Check “Use the

following IP address” and then enter the static IP address and other parameters.

③ Open the Internet Explorer browser and enter its WAN IP and http port to access.

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2 Live View

After logging in, the following window will be shown.

The descriptions of the icon on the remote preview interface are as follows:

Icon

Description

Icon

Description

Original size

SD card recording indicator

Fit correct scale

Color abnormal indicator

Auto (fill the window)

Abnormal clarity indicator

Full screen

Scene change indicator

Start/stop live view

Line crossing indicator

Start/stop two-way audio

Crowd density indicator

Enable/disable audio

People counting indicator

Snapshot

Object removal indicator

Start/stop local recording

Intrusion indicator

Zoom in

People intrusion indicator

Zoom out

Sensor alarm indicator

PTZ control

Motion alarm indicator

Move the cursor to view the live image in all directions after you click this

button. Additionally, hold and drag the left mouse button to zoom in the live

image.

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Those smart alarm indicators will flash only if the camera supports those

functions and the corresponding events are enabled.

In full screen mode, double click with the mouse to exit or press the ESC key on the

keyboard.

Click PTZ extended button to unfold the control panel. In remote preview interface, you

can view the image from every direction using the PTZ panel.

The descriptions of the control panel are as follows:

Select preset and click to call the preset. Select and set the preset and then

click to save the position of the preset. Select the set preset and click to

delete it. Select cruise and click to start cruise.

Icon

Description

Icon

Description

Click it to rotate the

dome diagonally up-left

Click it to rotate the dome

diagonally up-right.

Click it to rotate the

dome upwards.

Click it to stop rotating the

dome.

Click it to rotate the

dome towards left

Click it to rotate the dome

towards right.

Click it to rotate the

dome diagonally

down-left

Click it to rotate the dome

diagonally down-right.

Click it to rotate the

dome downwards.

Drag the scroll bar to

adjust rotating speed of the

dome.

Click it to zoom out the

live image.

Click it to zoom in the live

image.

Focus -

Focus +

Iris -

Iris +

Auto scan

Wiper

Light

Radom scan

Group scan

Preset

Cruise

Track

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3 Menu Setup

On the PTZ control panel of Internet Explorer remote preview interface, call Preset 95

and click . This will take you to see the following main menu setup.

 The menu setup can be displayed when the resolution of the live is set to

1920×1080.

After you go to the main menu interface, you can select the menu by clicking the

direction button ( ).

：moving up and down into the menu.

：to return to the menu.

：to confirm, to enter sub-menu or to select the menu on the right.

Note: dash (-) before the menu means that the menu is not available. Different models

may have different menus. The menus in this manual are for reference only.

3.1 System Information

Select System Information by clicking or button, then click button to

enter into the menu as shown below:

You can view the software and firmware version, camera, system temperature, date,

dome ID, dome protocol and baud rate here.

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3.2 System Setup

Select System Setup by clicking or button, then click button to enter

into the menu as shown below:

3.2.1 Auto PT Flip

Select Auto PT Flip and then click to set up the menu on the right. Click or

button to select ON/OFF. After, click button to return to the menu on the left

and click button to select Exit or Return (Exit the setup or Return to the main

menu).

3.2.2 Language Setup

English or Chinese.

3.2.3 RS485 Setup (not available for some models)

Select RS485 Setup menu as shown below:

Dome ID: from 001 to 255.

Protocol: PELCO-D or PELCO-P.

Baud Rate: from 1200 to 9600bps.

3.2.4 Date Setup

Select Date Setup menu as shown below:

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① Set the date and time by clicking the arrow buttons.

② Select STORE to save the setting.

3.2.5 Title Setup

Select Title Setup menu as shown below:

Click the arrow buttons to set the title and then save the setting by selecting STORE.

3.2.6 North Setup

Select Next page and then North Setup menu as shown below:

① Choose a location by clicking the arrow buttons.

② Select STORE to save the setting.

③ The horizontal angle will treat the north position as a reference, otherwise it will

treat the horizontal origin as a reference to display the clockwise rotation angle

of camera.

④ The vertical PTZ will treat its highest point as a reference (when the camera is

parallel with the horizontal ground) to show the angle included between the

camera and horizontal ground.

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3.2.7 New Password and Change Password

Select New Passsword menu as shown below:

Enter the password by clicking or button.

 Numbers from 0 to 9 are available. The password should be 6 characters.

 Empty password is invalid when you set the new password.

 Password needs to be entered when you login next time.

Select Change Passsword menu as shown below:

 Enter the current password and then enter the new password twice.

 Entering empty new password to delete the current password.

3.2.8 Auto Exit Time

Select Auto Exit Time to set the time to exit the menu automatically.

3.3 Camera Setup

Select Camera Setup by clicking or button, then click button to enter

into the menu as shown below.

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3.3.1 Camera Control

Select Camera Control menu as shown below:

Brightness: set the brightness level of the image.

Sharpness: set the sharpness level of the image.

Contrast: set the contrast of the image (not available for some models).

Hue: set the hue of the image (not available for some models).

Antiflicker (not available for some models):

 OFF: disables the anti-flicker function. This is used mostly in outdoor installations.

 50Hz: reduces flicker in 50Hz lighting conditions.

 60Hz: reduces flicker in 60Hz lighting conditions.

WDR setup: WDR can adjust the camera to provide a better image when there are

both very bright and very dark areas simultaneously in the field of the view.

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Note: recording will be stopped for a few seconds while the mode is changing from

non-WDR to WDR mode.

HLC setup: if ON, lowers the brightness of the entire image by suppressing the

brightness of the image’s bright area and reducing the size of the halo area.

 HLC Level: from 00 to 20.

BLC: If ON, the auto exposure is activate according to the scene so the object in the

image in the darkest area will be seen clearly.

3D-NR: (Auto, Low, Middle, High). Reduce the noise of the brightness and chroma of

the image in low illumination condition.

Color Level: adjust the saturation of the image (from 0 to 7).

Defog Setup: (Auto, Manual). Activate and set an appropriate value as needed in

foggy, dusty, smoggy or rainy environment to get clear images.

Gamma: measurement of the contrast of an image (not available for some models).

VE: visibility enhancement (not available for some models).

High Sensitivity: set it as needed (not available for some models).

3.3.2 Image Setup

Select Image Setup menu as shown below:

AE Setup

Select AE Setup menu as shown below:

AE MODE: Auto, Bright, Shutter, IRIS or Manual.

Brightness: from 0 (darkest) to 20 (brightness). Available only when bright mode is

selected.

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