Amulet Hotkey DXR-H4 Quick start guide

Type
Quick start guide
AMULET
HOTKEY
®
www.amulethotkey.com
DXR-H4 Standalone PCoIP Host
Quick Start Guide
DXR-H4 Quick Start Guide v1.3 March 2018
QS-RHA4-1110
Quick Start Guide
AMULET
HOTKEY
®
KVM Extender Card
Quad Display KVM Extender Host Card
DXR-H4
The Amulet Hotkey DXR-H4 is a rack-mounted, quad-display KVM Extender Host
card. The DXR-H4 uses PCoIP® for secure, high-performance remote access for
any workstation, laptop, closed or legacy PC. The DXR-H4 sends data to a
remote zero client over a LAN/WAN. Almost any computer supporting USB and
digital video can be integrated into a mission-critical, remote-desktop solution.
You will need:
DXiP rack with PSU fitted;
DXR-H4 quad-display KVM Extender Host card;
DXR-H4 personality module (RJ45 or SFP variant);
cables for video, audio and USB (available separately in 1 m and 2.8 m sets);
SFP module (for SFP personality card only). See the SFP Modules datasheet
or contact Technical Support to discuss compatible modules.
Preparation
1. If possible, restart the host computers to ensure all updates are complete.
2. If possible, power down the DXiP chassis.
Install the DXR-H4 personality module into the chassis
1. Find the next available slot. If no other modules are installed, we
recommend that the first personality module goes in slot 1.
Note: If using a split powered rack, decide first whether to install the first card in
slot 1 or 7, depending on which Power Supply Unit will power the card.
Install the DXR-H4 host card into the rack.
To function, the DXR-H4 card must go in the same number slot at the front of
the DXiP chassis as its companion personality module card at the rear.
Figure 1: Install the personality module
2. With the Amulet Hotkey logo at the top, align the module with the slot
guides in the chosen slot at the rear of the DXiP chassis. See Figure 1.
3. Put the personality module a short distance into the slot until the captive
screws align with the holes of the DXiP chassis.
4. Push the personality module fully home.
5. Turn the retaining screws (1) to keep the module in place.
Connect the DXR-H4 to the host computer (See FIgure 2 and Figure 4)
1. For each video cable, connect between the DisplayPort sockets on the host
PC and the mini DisplayPort sockets on the personality module (12).
2. For the USB cable, connect between the USB type A socket on the host PC
and the USB type B socket on the personality module (9).
3. Push the green and blue connectors at one end of the audio cable into the
matching green and blue sockets on the DXR-H4 rear panel (5).
4. Push the green and blue connectors at the other end of the audio cable into
the matching green and blue sockets on the host PC audio panel.
Connect the DXR-H4 to your network (See FIgure 2 and Figure 4)
For best results, isolate the PCoIP connection from normal network traffic.
1. If used, push the SFP module into the network port on the rear panel (13).
See the SFP Modules datasheet for a list of compatible modules.
2. Connect the network cable from the network port (13) to your LAN/WAN.
Figure 2: Front panel of the DXR-H4 and personality module (RJ45 variant)
1. Retaining screws. 2. Card lever. 3. Power button. 4. Function button.
5. Audio IN and OUT 6. Power status LED. 7. SYS status LED. 8. PCoIP status LED.
9. USB type B port. 10. LINK status LED 11. SPEED status LED. 12. Video inputs.
13. Network port (RJ45 variant shown).
Figure 3: Install the DXR-H4 host card
1. Align carefully the DXR-H4 card with the slot guides in the same number slot as
the installed personality module. See Figure 3.
2. Make sure the lever on the front of the card is in the ‘down’ position, out from
the card. See Figure 3.
3. Insert the card into the slot until its connector meets the connector of the back
plane and the connector of the personality module.
4. Push the lever into the ‘up’ position, this installs the card fully home.
Figure 4: Cabling for the DXR-H4 (RJ45 variant)
AMULET
HOTKEY
®
www.amulethotkey.com
DXR-H4 Standalone PCoIP Host
Quick Start Guide
DXR-H4 Quick Start Guide v1.3 March 2018
QS-RHA4-1110
Quick Start Guide
AMULET
HOTKEY
®
KVM Extender Card
Quad Display KVM Extender Host Card
DXR-H4
©2018 Amulet Hotkey Ltd. All rights reserved.
Information in this document is subject to change. No part of this document may be reproduced through any means including (but not limited to) electronic or
mechanical, without express written permission from Amulet Hotkey Ltd. Amulet Hotkey Ltd may have patents, patent applications, trademarks or copyrights or other
intellectual property rights covering subject matter in this document. PC-over-IP, PCoIP and the PCoIP logo are registered trademarks of Teradici Corp. Amulet Hotkey and
‘solutions you can bank on’ are registered trademarks of Amulet Hotkey Ltd. Other product names and company names listed within this document may be trademarks of
their respective owners. Amulet Hotkey products are designed and built in the UK.
DHCP or static IP assignment
If your network uses DHCP, the DXR-H4 obtains its IP address from the DHCP
server. If no DHCP server is available, the DXR-H4 times out after three minutes
and adopts its default IP address of 192.168.1.100.
Change the default IP address as soon as possible.
How to change the default IP address
All DXR-H4 cards will revert to the same default IP address, this can cause
conflicts as the network grows. Use the Administrative Web Interface (AWI) to
assign a different static IP address than the default.
1. Enter the default IP address of the DXR-H4 into a browser to access the AWI.
2. Enter the default password ahkdante and click Log In.
3. From the Configuration menu select the Network option.
4. Make sure the Enable DHCP option is unchecked.
5. Enter the new fall-back default IP address into the IP Address fields.
6. Make sure the Enable DHCP option is checked.
Connect a zero client to the DXR-H4
Several connection methods are supported. The default method is Auto Detect,
but there are other methods such as SLP Discovery or Direct to Host. You can also
use a connection broker. See the DXR-H4 user manual for more details.
1. Make sure the remote Amulet Hotkey zero client is powered on.
2. Start a PCoIP session to connect the zero client to the DXR-H4. If you want to
use the default connection method, click Connect. If not, do the steps in
Change the connection method for the zero client.
Change the connection method for the zero client
To change the default connection method, use the On Screen Display (OSD):
1. Select Options > Configuration from the Menu Bar.
2. Click Unlock and enter the default password ahkdante.
See the DXR-H4 user manual for how to change the default password.
3. Select the Session tab and select the connection type from the menu.
4. Click on OK.
Setup complete
Once the zero client successfully connects to the host, check for the following
indications to show normal operation:
WARNING
To reduce the risk of fire or electric shock:
- do not disassemble the unit;
- make sure the unit is powered off before you remove
or install components;
- do not expose this appliance to rain or moisture;
- do not expose this appliance to dripping or splashing;
- do not place objects filled with liquids on or near the
appliance.
CAUTION
- Apart from those mentioned in this guide, there are no
user serviceable parts inside.
- Install in accordance with these instructions.
- Do not install near significant sources of heat.
- Ensure the product is properly earthed.
- Only use attachments and accessories approved by
Amulet Hotkey.
- Clean the product only with a dry cloth.
Technical Support
Asia Pacific: [email protected]
Product documentation and downloads
http://resources.amulethotkey.com/resources
Troubleshooting
For more troubleshooting information, see the user manual or contact Technical
Support for assistance.
Operation of the front panel buttons
Power: Press once to take the DXR-H4 unit in or out of standby. Press and
hold the button for more than four seconds to reset the unit.
Fn: Press the button for more than four seconds to activate the ID mode.
With multiple DXR-H4 units, flashing LEDs on the cards help you match the
host card to its personality module.
Safe power-down
To turn the unit off correctly, press the Power button once and wait for the unit
to enter standby before removing the unit or power from the rack.
LED Status Description
SYS RED flash Card error
SYS GREEN/BLUE flash Network detected, no link
PCoIP RED Teradici error
LINK OFF
No network connection or
unrecognized SFP module
SPEED OFF
No network connection or
unrecognized SFP module
LED Status Description
Power GREEN Card is ON
SYS GREEN Copper network connection
SYS BLUE Fiber network connection
PCoIP GREEN / GREEN flash Teradici OK
LINK GREEN / GREEN flash Network traffic indication
SPEED
GREEN
AMBER
1 Gbit network available
100 Mbit network available
Firmware updates
After setup, it is important to update the firmware. See the manual for details.
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Amulet Hotkey DXR-H4 Quick start guide

Type
Quick start guide

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