WiebeTech Forensic LabDock U5 User manual

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10.25.12

CRU Mark

CRU

Conﬁgurator

User Manual for Windows

Features

• EasilycongureCRUstoragedevices

• ReceiveemailandSMStextnoticationswhenwarningoralarmeventsoccur.

• ViewandupdatethermwareofselectCRUstoragedevices.

• Customizetemperaturewarningand alarmthresholdsforCRURAID enclosures and

drives.

• ControlwhichwarningandalarmeventscauseaCRURAIDdevice’saudiblebuzzerto

sound.

Protecting Your Digital Assets

CRU Configurator User Manual

TABLE OF CONTENTS

1InstallingCongurator 2

2UsingCongurator 2

2.1ConguratorBar 2

2.2ProductTab 2

2.3FirmwareTab 2

2.4OptionsTab 3

2.5Alerts 4

2.5.1Messages 4

Email&SMSTab 4

SetupTab 4

2.5.2RAIDDeviceSettings 5

BuzzersTab 5

ThresholdsTab 5

2.5.3LogTab 5

2.6SettingsTab 5

2.7AboutTab 6

3SystemRequirementsandSupportedHardware 7

1 INSTALLING CONFIGURATOR

DownloadtheCRUConguratorsoftwarefromtheCongurator

downloadpage:www.cru-inc.com/support/software-downloads/

congurator-software-download/

Runthesetupleandfollowthepromptstoinstallthesoftware.

2 USING CONFIGURATOR

2.1 CONFIGURATOR BAR

The Congurator Bar allows you to select between multiple

CRUdevicesthatareconnectedtothecomputeratthesame

time.Toselectaproductandcongureit,ensurethatyourCRU

deviceisconnectedtothecomputer.Iftheproductisnotvis-

ibleinthedrop-downbox,clicktheRescan buttontodetect

it.Thenclickonthedrop-downboxandchoosetheproduct.

The “Start Monitoring” button enables Congurator’s moni-

toringfunction,which willsendyouemailorSMS/Textalerts

whenaproblemwithyourdeviceisdetected.Tousethisfea-

ture,youmust set up an email account in Congurator. See

Section2.5.1.

2.2 PRODUCT TAB

The ProductTab lists status information about the selected

device.Dependingonwhetherdrivesareinsertedandthecon-

nection typeused to attach the device to the computer, the

Producttabcandisplaythermwareversionandthestatusof

theenclosure,fansinsidetheenclosure,andtheRAID(ifthere

is a RAID present).The Product tab also shows you volume

informationofanyharddrivesinsidethedevice,includingthe

amount of used storage space and individual drive tempera-

ture.

2.3 FIRMWARE TAB

TheFirmwareTab allows youtoupdate the rmware forthe

selecteddevice.

Before you can update the device’s rmware, you

mustremoveanydrivesinsertedintoyourCRUdevice

andconnectthedevicetoyourcomputerwithaUSB

2.0 cable. Always power off your device before

removing drives!

ClickCheck for Updatestobegintheprocess.Ifnoupdateis

found,the“Status”sectionwillread“Firmwareisuptodate.”

NOTE

Protecting Your Digital Assets

CRU Configurator User Manual

Ifanupdateisfound,anUpdatesectionwillappearonthescreen.ClickUpdate Device

Firmware. Congurator will download the updated rmware and apply it to the con-

necteddevice.

2.4 OPTIONS TAB

TheOptionsTaballowsyoutomodifythefollowingcongurationoptionsfortheselected

device.Whenyouarenishedmodifyingtheoptions,clickSave to Devicetosavethem.

Beforeyoucanmodifythefollowingcongurationoptions,youmustremoveany

drivesinsertedinto your CRUdeviceandconnect the devicetoyourcomputer

withaUSB2.0cable.Always power off your device before removing drives!

IfyouareusingWindowsXPoranearlierversionofWindowsandyouwish to

usedriveswithcapacitieslargerthan2.2terabytes,thenyouwillneedtodisable

“Supportdriveswithcapacitieslargerthan2.2terabytes”.

Conﬁguration

Placeorremoveacheckintheboxnexttoeachoptiontoenableit.Removeacheck

fromtheboxtodisabletheoption.

• Enable 3 gigabit data throughput -Enabledbydefault.Allowstheproductto

runat3GbpsSATARevision2.0speed.

• Support drives with capacities larger than 2.2 terabytes-Enabledbydefault.

Allowsoperatingsystemstousethefullcapacityofdriveslargerthan2.2tera-

bytesonmodernoperatingsystems.Uncheckthisoptiontoallowobsoleteoper-

atingsystemslikeWindowsXP todetect the driveslarger than 2.2 terabytes.

Usabledrivecapacitywillthenbelimitedtoamaximumof2.2terabytes.

• Disable cache ﬂushing-Forcestheoperatingsystemtostorereadorwritten

datainthedrivecache,whichmaysometimesresultinfasterdatareadspeeds,

butmaycausedata lossifthedevicelosespower.This setting shouldonlybe

enabledbyadvancedusers.

Thisfeatureallowsyoutosetafour-digitPINnumbertopreventunauthorizedRAIDcongurationofany

CRUQRor3QRRAIDdevice.ThefrontpanelinterfacewillrequireyoutoenterthePINnumberwhen

youattempttoconguretheRAIDtypeusingthefrontpanel.SettingthePINto0000disablestheoption.

FireWire Chip ID

Thiseight-digitnumberindicatestheFireWirechipIDthatthedeviceusestoconnecttothecomputervia

aFireWirecable.EachFireWiredeviceconnectedtoacomputershouldhaveauniqueIDnumbertoavoid

conicts.IfmultipleconnecteddevicesareusingthesameIDnumber,onlyonecanberecognizedbythe

computeratatime.Thisoptionallowsyoutocorrectsuchconicts.

Figure 1.TheFirmwareTab.

NOTE

Figure 2.TheOptionsTab.

Protecting Your Digital Assets

CRU Configurator User Manual

2.5 ALERTS

TheAlertsSectionallowsyoutosetupCongurator’smonitoringfunction.Toenablethisfunction,clickthe

Start Monitoring buttonontheConguratorBaratthetopoftheConguratorwindow.

2.5.1 Messages

Email & SMS Tab

TheEmail&SMSTaballowsyoutoselectwhichofthefollowingwarningsand

alarmnoticationsyouwishtoreceivewhensucheventsoccur.Youmustcon-

nectanemailaccountinordertoreceivenoticationsviaemailortext,because

theSMSnoticationservicesprovidedbythemobilecarriersareemail-based.If

youhaven’talreadydoneso,clickontheSetup Tabtoconnectanemailaccount.

SupportedSMScarriersareAlltel,AT&T,BoostMobile,Cingular,Cricket,Sprint,

T-Mobile,USCellular,Verizon,andVirginMobile.

Placeacheckintheboxnexttothetypeofeventinordertoreceiveanotication

whenitoccurs:

• System Warning:Adriveexceedsthewarningtemperaturethreshold.

• System Alarm:Thedriveand/orenclosureexceedsitsalarmtemperaturethresholdorthedevice

fanfails.

• RAID Warning: TheRAIDisdegradedorrebuilding.

• RAID Alarm: TheRAIDisinvalidorhasfailed.

Tochangethetemperaturethresholds,gotoAlerts→RAIDDeviceSettings→Thresholds(seeSection

2.5.2).

Onceyouhaveselectedyourwarningandalarmmessages, theoptionsinside thebottomboxwill

becomeselectable,allowingyoutochoosehowyou’dliketoreceivenotications.

Check the boxnextto“Email”andenteryouremailaddresstohave messages sent to that email

address.

Checktheboxnextto“SMS/Text”andthenenteryourphonenumberandyourphone’scarriertohave

messagestextedtoyou.Yourcarrier’srateswillapplytoeachmessagesent.

Setup

TheSetupTaballowsyoutoconnectanemailaccountthatConguratorcanuse

tosendnoticationswhenwarningoralarmeventsoccur.ContactyourITadmin-

istratortoconnectanemailaddressortogettheproperSMTPsettingsforyour

account.

Onceyouhaveenteredthesettings,clicktheTest buttontosendatestmes-

sage.ClicktheSave buttontosavethesesettings.

Ifyouhavetwo-stepvericationenabledonyourmailaccount,youmustloginto

theaccountandgenerateanapp-specicpasswordforusewithCongurator.Your

accountpasswordwillnotwork.

Figure 3.TheEmail&SMSTab.

NOTE

Figure 4.TheSetupTab.

NOTE

Protecting Your Digital Assets

CRU Configurator User Manual

If you are using a Gmail email address without two-step verication enabled,

Google will automatically block sign-in attempts from non-Google applications

because they are not part of the Google ecosystem, and therefore character-

izestheseapplicationsas‘lesssecure’.LogintoyourGoogleaccountviaaweb

browser and navigate to https://www.google.com/settings/security/lesssecure-

apps,andthenunder“Accessforlesssecureapps”chooseEnable.Thenclickthe

Done buttontosaveyoursettings.

2.5.2 RAID Device Settings

Thissectionallowsyoutomodifyandcustomizeallalarmsandtemperaturethresh-

oldsthataremeasurableinallCRUQRand3QRRAIDdevices.

Before you can modify the RAID Device Settings, you must remove any drives

insertedintoyourCRUdeviceandconnectthedeviceto yourcomputerwitha

USB2.0cable.Always power off your device before removing drives!

Buzzers Tab

TheBuzzersTaballowsyoutoenableordisableaudiblebuzzersonthedevice.

Placeacheckintheboxnexttothetypeofeventinordertotriggertheaudible

buzzerwhenitoccurs:

• System Warning: Adriveexceedsthewarningtemperaturethreshold.

• System Alarm: Thedriveand/orenclosureexceedsitsalarmtemperature

thresholdorthedevicefanfails.

• RAID Warning: TheRAIDisdegradedorrebuilding.

• RAID Alarm: TheRAIDisinvalidorhasfailed.

Thresholds

TheThresholdsTab allows you to modify the temperature thresholds for the

enclosurealarm,drivewarning,anddrivealarms.Youcanalsomodifythetem-

peratureatwhichthefanturnson.

2.5.3 Log Tab

TheLogTabcreatesarecordofeacheventthathasbeentriggered.ClicktheReset

buttontoclearallactivealertsandalerthistory.

2.6 SETTINGS TAB

TheSettingsTaballowsyoutomodifyhowConguratorbehaves.Whennished,click

Savetosavethesettings.ClicktheUse Defaults buttontoreloadthedefaultsettings.

Device Detection

Bydefault,onlyCRUdevicesareshowninthedrop-downboxontheCongurator

Bar.Removethecheckboxtoshowallstoragedevicesthataredirectlyconnectedto

yourcomputer.

Figure 5.TheBuzzersTab.

Figure 6.TheThresholdsTab.

Figure 7.TheSettingsTab.

NOTE

Protecting Your Digital Assets

CRU Configurator User Manual

Monitoring

HereyoucanspecifytheintervalatwhichConguratorwillcheckthestatusofall

CRUdevicesanddrivesconnectedtothecomputer.

2.7 ABOUT TAB

TheAboutTabletsyouviewwhichversionofConguratoryouarerunning,visitCRU’s

website,andemailourTechSupportorSalesteamsifyouneedhelpusingCongurator

oranyCRUproduct.

Figure 8.TheAboutTab.

For more information,

visit the CRU web site.

www.cru-inc.com

3 SYSTEM REQUIREMENTS AND SUPPORTED HARDWARE

ProductName CRUCongurator

Supported

OperatingSystems

Windows10,8,7,andVista

WindowsServer2016,2012and2008productfamilies

OSX/macOS10.10“Yosemite”ornewer

SupportedCRUProducts

DriveeRazerUltra,allForensicRTX3QJmodels,allForensicRTXQJmodels,ForensicComboDockv5,

ForensicLabDockv5,ForensicUltraDockv4,ForensicUltraDockv5,allRAX3Qmodels,allRAX3QJ

models,allRAX3QJpmodels,allRAX3QRmodels,allRAXQJmodels,allRAXQRmodels,RTX400-

QR,RTX410-3QJ,RTX430-3QR,allRTX2-bayQJmodels,RTXSecure410-3QR,allToughTechDuo

models,allToughTechmini-Qmodels,allToughTechQmodels,ToughTechSecurem3,allToughTech

Securemini-Qmodels,allToughTechSecureQmodels,UltraDockv5

TechnicalSupport

YourinvestmentinCRUproductsisbackedupbyourfreetechnicalsupportforthelifetimeofthe

product.Contactusthroughourwebsite,www.cru-inc.com/supportorcallusat1-800-260-9800or

+1-360-816-1800.

ThisUserManualcontainsproprietarycontentofCRUAcquisitionGroup,LLC(“CRU”)whichisprotectedbycopyright,trademark,andotherintellectualpropertyrights.

UseofthisUserManualisgovernedbyalicensegrantedexclusivelybyCRU(the“UserManualLicense”.Thus,exceptasotherwiseexpresslypermittedbythatUserManualLicense,

nopartofthisUserManualmaybereproduced(byphotocopyingorotherwise),transmitted,stored(inadatabase,retrievalsystem,orotherwise),orotherwiseusedthroughanymeans

withoutthepriorexpresswrittenpermissionofCRU.

UseofthefullCRUConguratorproductissubjecttoallofthetermsandconditionsofthisUserManualandtheabovereferencedUserManualLicense.

CRU®isatrademarkownedbyCRUandisprotectedundertrademarklaw.ThisUserManualdoesnotgrantanyuserofthisdocumentanyrighttouseanyoftheTrademarks.

End User License Agreement

ThisLicenseAgreement(the“License”)isabindingagreementbetweenyou(eitheranindividualoranentity)andCRUAcquisitionsGroup,LLC(“CRU”)thatspeciesapprovedusageof

thissoftwareproduct(the“Software”).Byclicking“Accept”below,youindicateyourfullagreementwiththefollowingprovisions.

Youmaynotdecompile,disassemble,orreverseengineertheSoftware.CRUretainsallrightstoownershipofthisSoftwareincludingallapplicablerightsinpatents,trademarks,

copyrights,andtradesecretscontainedtherein.

2. UnlessspecicallyapprovedinwritingbyanauthorizedCRUrepresentative,youmaynotdistributeormakeavailablethissoftwaretoanythirdparty.Anyunauthorizedcopying,

alteration,ordistributionoftheSoftware,writtenmaterials,orothermaterialsaccompanyingtheSoftwaremaybecriminaland/orciviloffensesforwhichyoumaybeliablefornes,

damages,andlegalfees.

3. TheSoftwareisprovided“asis”byCRU.NowarrantieseitherexpressorimpliedareofferedbyCRUtotheextentallowedbylaw.

4. Youretainfull controlovertheuseoftheSoftwareand youassumeallrisksandliabilityforresultsobtainedbytheuseoftheSoftware.CRUSHALLHAVENOLIABILITYOR

RESPONSIBILITYTOYOUORANYOTHERPERSONORENTITYWITHRESPECTTOANYLIABILITY,LOSSORDAMAGECAUSEDDIRECTLYORINDIRECTLYBYUSEORPERFOR-

MANCEOFTHESOFTWAREPRODUCTORARISINGOUTOFANYBREACHOFTHISLICENSE,INCLUDING,BUTNOTLIMITEDTO,ANYDAMAGESRESULTINGFROMLOSTOR

CORRUPTEDDATA,INCONVENIENCE,LOSSOFTIME,PROPERTY,REVENUE,ORPROFITORANYINDIRECT,SPECIAL,INCIDENTAL,ORCONSEQUENTIALDAMAGES,EVEN

IFCRUHASBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES.

5. Yourrighttousethisproductmaynotbetransferred.YoushallnotassignorsublicenseyourrightsorobligationsunderthisLicense.

6. ThetermofthislicenseagreementextendsfromthemomentofyouracceptanceuntilyousuchtimeasyouuninstalltheSoftwareproduct.However,failuretocomplywiththe

conditionsofthisLicensemayresultinterminationoftheLicensebyCRUatanytime.Insuchanevent,youshallimmediatelyuninstalltheSoftware.TheprovisionsofthisLicense

thatprotecttheproprietaryrightsofCRUshallcontinueinforceafterterminationoftheLicense.

7.  ThisLicenseconstitutestheentireagreementbetweenCRUandyourelativetothisLicense.Anychangeheretoshallbeeffectiveonlyifinwritingandsignedbybothyouanda

dulyauthorizedagentofCRU.

8. IfanyportionsofthisLicenseareheldtobeinvalid,void,orunenforceable,theremainingprovisionsofthisLicenseshallremaininfullforceandeffectandshallinnowaybe

affected,impaired,orinvalidated.

9. ThisLicenseagreementisgovernedbythelawsofthestateofWashington.

PartNumber:A9-000-0027Rev2.2 1000SETechCenterDrive,Suite160,Vancouver,WA98683

WiebeTech Forensic LabDock U5, Forensic LabDock S5 User manual

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