CRU Dataport RTX430-3QR User manual

Brand: CRU Dataport

Model: RTX430-3QR

Category: HDD/SSD enclosures

Type: User manual

RTX220 QR - Manual

RTX

™

430-3QR User Manual

A9-430-0001 Revision: 1.0

• Quadruple Connectivity – RTX430-3QR is compatible with four different interfaces; USB3, USB2,

eSATA, and FireWire 800.

• FiveEasy-to-CongureRAIDModes–RAIDsetupisnear-instantaneousandiscapableofRAID0,1,5,

and10.Itisalsocapableofsettinguphotsparesforathree-diskRAID5.

• RuggedDurability–Thesturdymetalcaseprovidesexcellentheatdissipationandruggedendurance.

A heavy-duty handle also allows for easy transport.

• TrayFree™Technology–TrayFreebaysmakeinstallingdrivesabreeze.Itreallyisaseasyasopening

thedoor,slidingthedrivein,andclosingthedoor.Noscrews,notrays,itjustworks.

Models Covered:

RTX430-3QR

RTX

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1. Pre-Installation Steps

1.1 Check the Accessories with Your RTX Secure

Thefollowinglistcontainstheitemsthatareincludedwiththisdevice.

PleasecontactCRU-DataPortifanyitemsaremissingordamaged:

1.2 Identifying Parts

TakeamomenttofamiliarizeyourselfwiththepartsofRTXSecure.

Thiswillhelpyoutobetterunderstandtheremaininginstructions.

USB 3.0/2.0 Port

eSATA Port

FireWire 800 Ports

Power Switch

PowerSocket

CoolingFans

USBModeSwitch

Table of Contents

Accessories Quantity

RTX430-3QR Enclosure 1

Power cord 1

USB3 Cable 1

eSATA Cable 1

FireWire 800 Cable 1

1. Pre-Installation Steps

1.1 Accessories 2

1.2IdentifyingPartsoftheRTXSecure 2

1.3WarningsandNotices 3

2. Introduction to RAID

2.1SummaryofRAIDLevels 3

2.2 Hot Spares (Host Standby) 3

3. Installation Steps

3.1HardDriveInstallation 3

3.2ConnectingandPoweringtheRTX430-3QR 4

4. LED Behavior

5. LCD Menu Screens

6. RAID Conguration

6.1CreatingaNewRAID 4

6.2ChangingtheRAIDType 5

6.3AddingaNewDrivetoaRAID 5

7. Buzzer and Temperature Conguration

8. Usage with Mac and Windows Operating Systems

8.1UsagewithMacOSX 6

8.1.1FormattingaDrive 6

8.1.2MountingandUnmountingVolumes 6

8.1.3CreatingaBootDrive 6

8.2UsagewithWindowsOperatingSystems 6

8.2.1FormattingaDrive 6

8.2.2MountingandUnmountingVolumes 7

9. RAID Is Not A Backup

10. Frequently Asked Questions

11. Technical Specications

Front of the RTX 430-3QR

Back of the RTX 430-3QR

NavigationButtons

DrivePowerandActivityLEDs

PowerLED

SystemStatusLED

TrayFreeDriveBay

EjectionHandles

LCDDisplay

RAIDStatusLED

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1.3 Warnings and Notices

Please read the following before beginning installation.

General Care

• The main circuit board of the HDD is susceptible to static

electricity.Propergroundingisstronglyrecommendedtoprevent

electricaldamagetotheenclosureorotherconnecteddevices,

including the computer host. Avoid all dramatic movement,

tappingontheunit,andvibration.

• Avoid placing hard drives close to magnetic devices, high

voltagedevices,ornearaheatsource.Thisincludesanyplace

where the product will be subject to direct sunlight. Do NOT

allowwatertomakecontactwiththedrivesorenclosure.

• Beforestartinganytypeofhardwareinstallation,pleaseensure

that all power switches have been turned off and all power

cords have been disconnected to prevent personal injury and

damagetothehardware.

• Toavoidoverheating,theRTXenclosureshouldbeoperatedina

well-ventilatedareaandinsuchawaythatsufcientairowis

maintained across the controller chips.

• Remove the drives before transporting the RTX enclosure to

preventdamagetothedriveinterfaces.

RAID

• Useonlyharddrivesthatareinperfectcondition.Avoidusing

drives that have ever developed bad sectors during previous

usage.Thiscouldleadtopossibledevicefailureorlossofdata.

• The RTX430-3QR supports SATA hard drives of various

specicationsanddifferentcapacities.However,werecommend

usingdrivesofthesamebrandandtypeforoptimalperformance.

IfdrivesofdifferentcapacitiesareusedinaRAID,thecapacity

of the smallest drive will determine how much of each drive is

used.The additional capacityon the largerdrives will notbe

usedbytheRAID.

• RAIDlevel0willallowyoutousethefullcombinedcapacityof

the drives, and offers the best data transfer speeds. However,

RAID0offersnoprotectionforthedata.Ifonedrivefailsina

RAID0,thedataonallofthedrivesisirretrievablylost.Before

creatingaRAID,investigatethevariousRAIDtypesandchoose

the one that is best for your needs.

• AlwaysbackupdatabeforeswitchingRAIDtypes.Switching

RAID types will destroy current data. You must reformat

your drives afterward.

2 Introduction to RAID

ARAID(RedundantArrayofIndependentDisks)isanarrayofmultiple

hard drives that are combined in a way that provides faster performance

and/ordatasafety.YourRTXunitiscapableofcreatingandmanaging

severaldifferentvarietiesofRAID.YoumaychooseyourpreferredRAID

levelbased on factors suchas disk capacity, desired datasafety, and

desired performance.

2.1 Summary of RAID Levels

TheRTX430-3QRsupportsRAIDLevels0,1,5,and10.RAIDLevel5

ismostcommonlyusedbythoseseekinganoptimalbalanceofspeed

and data safety.

RAID

Level

Description

Required

No. of

Drives*

Data

Redundancy

0 Also known as striping. Data distributed

across multiple drives in the array. There is

no data protection.

2 Nodata

protection

1 Also known as mirroring. All data repli-

catedontwoseparatedisks.Thisisahigh

availability solution, but due to the 100%

duplication,onlyhalfthetotaldiskcapacity

isavailablefordatastorage.

2 1 drive

5 Also known as Block-Interleaved Distrib-

utedParity.Dataandparityinformationis

subdividedanddistributedacrossalldisks.

Can withstand the failure of one drive. The

total capacity of all but one of the drives is

availablefordatastorage.

3 or 4 1 drive

10 Also known a stripe of mirrors. Data is

stripedacrosstwoseparatedisksandmir-

roredtoanotherdiskpair.

4 1 drive**

*TheRAIDlevelbecomesavailableasamenuoptionwhenexactlythesenumbersof

hard drives are installed inside of the RTX enclosure.

**IfbothdrivesineithertheRAID0orRAID1setfail,thentheentireRAIDwillfail.If

onlyonedriveineachoftheRAID0andRAID1setsfail,thentheRAIDispreserved.

2.2 Hot Spares (Host Standby)

HotsparesareconnectedaspartofyourRAIDandareswitchedinto

operation when a drive fails. RAID 5 will support hot spares when

conguredwiththreeharddrives(displayedasa“RAID53d”onthe

LCD).Whenadrivefails,theRTXenclosurewillimmediatelyrebuild

theRAID.Afterthatanewdrivewillneedtobeinsertedinplaceofthe

failed one. Replacement drives should preferably be the same model

and capacity as the failed one.

3 Installation Steps

3.1 Hard Drive Installation

a. PulltheejectionhandleontheTrayFreebaytoopenthebaydoor.

b. InsertaSATAharddriveintothebay.Makesureitislabel-sideup

withtheSATAconnectiononthedriveinsertedrsttowardtherear

of the enclosure.

c. Shut the bay door.

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3.2 Connecting and Powering the RTX430-3QR

The RTX430-3QR has one USB3 port, one eSATA port, two FireWire

800ports,andonecongurationswitchontherearoftheunit.

a. Choose one of the connection types and connect the applicable

cablefromyourcomputertothecorrespondingportontheRTX.

b. Connectthepowercordtotheunitandtheotherendtoagrounded

electrical outlet.

c. If you’re using USB, make

suretheUSBModeSwitchis

set to USB 2.0 or 3.0 to match

the USB connection type used

to connect the RTX enclosure

to your computer.

d. Withtheharddrivesintheunit,ipthepowerswitchtoturnonthe

RTX enclosure.

4 LED Behavior

LED Behavior

Unit Power Glowsgreenwhenthepowerswitchisinthe“on”position.

System • Glowsgreenwhensystemisperformingasexpected.

• Glowsamber when a drive or the enclosure interior reaches the

presetwarningtemperature.

• Glowsredwhenadriveortheenclosureinteriorexceedsthe

presetwarningtemperature.

RAID • Glowsgreenwhensystemisperformingasexpected.

• GlowsamberwhentheRAIDisdegradedorisbeingrebuilt.

• GlowsredwhentheRAIDhasfailedorisinvalid.

DrivePower Glows greenwhenthedriveisintheunitandreceivingpower.

DriveActivity Glows amber*whenthedriveisbeingaccessed,eitherreadingor

writingfromthedrive.

*TheDriveActivityLEDiscontrolleddirectlybytheharddrive.Whencertainmodelsof

harddrivesareused,theamberglowmayremainconstantorwillnotlight.Thisisconsid-

ered normal operation.

5 LCD Menu Screens

UsetheNavigationButtonstochangescreens.

Screen Description

Mode ShowstheRAIDlevelused.

Status IndicatestheoverallhealthoftheRAID.Availablestatusmessages

areNormalorDegraded.

Disk# Indicatesthestatusoftheindividualdiskinthenumberedharddrive

slot:

• OK:Indicatesthattheharddriveisinuseorreadytouse

• No Disk:Indicatesthatthehardwasremovedornotinstalled

(continued,nextcolumn)

Screen Description

Disk#,

continued...

Indicatesthestatusoftheindividualdiskinthenumberedharddrive

slot:

• Unused:AnewdrivewasinstalledandisnotusedbytheRAID

• Failing:Indicatesthedriveismalfunctioning.Possiblecauses

ofafailuremessageincludeaninabilitytorecognizethedrive,

acompatibilityproblem,ordamagedsectors.

Disk#Temp Displaystemperatureoftheindividualdiskinthenumberedslot.

Sys Temp Displaysoveralltemperatureinsidethesystem.

Fan Status Indicateswhetherthefanisoperatingnormallyorhasfailedandisin

need of a replacement. Contact Technical Support if the fan has failed

toarrangeforarepair.

ChangeRAID

Mode

AllowsyoutochangetheRAIDlevel(seesection6.2).

6 RAID Conguration

YoumayskipthissectionifyoupurchasedtheRTX430-3QRpre-cong-

uredwithdrives.TheRTX430-3QRshipswithRAID5asthedefaultmode.

TheRTX430-3QRoffersfouroptionsforRAIDconguration.Seesection

2.1 for details on the available options. Stop all data transfers before set-

tingorchangingRAIDtypesorrebuildingadegradedarray.Failure to do

so can result in the loss of data. TosetuporchangetheRAIDtype,

disconnect all data cables and reboot the RTX enclosure. After the unit

hasinitialized,theLCDwilldisplaythedrives’modeandstatus.

6.1 Creating a New RAID

UsetheLCDandmenuselectionbuttonstocompletethesestepsif

youdidnotpurchaseyourunitpre-congured.Changing RAID levels

will erase any data on the drives. Make a backup copy of any

data you wish to keep before changing the RAID.

a. DisconnecttheRTXenclosurefromthecomputer.

b. Insertfourharddrives(preferablyallthesamemake,model,and

capacity)intotheRTXenclosureandipthepowerswitchonthe

rear of the unit.

c. Afterthe RTXenclosure bootsup,it willbeginalarming andthe

LCDwilldisplaytheerror“Error:NotaRAIDSet”.PresstheEnter

button to silence the alarm.

d. Press the EnterbuttonasecondtimeandtheLCDscreenwillask

“MakeNewRAID?”PressEntertoconrm.

e. The LCD will display “Select RAID Type”. Press Up or Down to

cyclethroughtoyourdesiredRAIDtypeandpressEnter.

f. Thescreenwilldisplay“WillEraseallDataOK?”Pressing Enter

will result in the loss of all data on the drives. Ensure all data

isbackedup,thenpressEnter.

g. ThenewcongurationwillbeselectedandtheRTXenclosurewill

reboot.TheRAIDisnowcreated.

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6.2 Changing the RAID Type

a. DisconnecttheRTXenclosurefromthecomputer.

b. Press the UpbuttontocycletheLCDmenutothe“ChangeRAID

Mode”screenandpresstheEnter button.

c. The LCD will display “Select RAID Type”. Press Up or Down to

cyclethroughtheavailableoptionstoyourdesiredRAIDtypeand

press Enter.

d. Thescreenwilldisplay“WillEraseallDataOK?”Pressing Enter

will result in the loss of all data on the drives. Ensure all data

isbackedup,thenpressEnter.

e. ThenewcongurationwillbeselectedandtheRTXenclosurewill

reboot.TheRAIDisnowcreated.

f. TheRTXenclosurehasbeenconguredandisreadyforoperation.

Followtheinstructionsfortheappropriateoperatingsystemusage

instructionstoinitializeandformatthedrives.

6.3 Adding a New Drive to a RAID

NOTE: Any data on the new hard drive will be destroyed when

thedriveisaddedtotheRAID.

RAID 0

Never remove a drivefrom a RAID 0 as this will cause the loss of

alldata.IntheeventofadiskfailureforaRAID0,theRAIDwillbe

destroyed. Add a drive and then press the Up button to create a new

RAID.Followthedisplaypromptstobuildanewarray.

RAID 1, 5, and 10

In theevent of a disk failure orremoval, the RAID will continue to

functioninadegradedstate.AddanewdisktotheRTX430-3QRto

rebuild the RAID. After the new drive has been detected, the RTX

enclosurewillasktoaddanewdisk.PresstheEnterbuttontodoso.The

diskwillbeaddedtotheRAIDandtheRAIDwillbegintorebuild.The

LCDscreenwilldisplaythepercentcompletefortherebuild.Rebuild

timesvary,a1TBharddrivetakesjustover3hourstorebuild.Youcan

toggle to the approximate time remaining by pressing enter on the

front panel.

7 Buzzer and Temperature Conguration

The RTX430-3QR is compatible with

CRUCongurator3.5orhigher,which

allows IT administrators to change

internal settings to meet individual

needs. Congurator allows the user

to set the password, enable and dis-

able audible alarms, and change

temperature alarms and warnings settings. To download Congurator

and thefull Congurator manual, visit www.wiebetech.com/software/

congurator.php.

7.1 Accessing RTX Enclosure’s Settings

In order for Congurator to access the RTX enclosure, change the

congurationswitchonthebackpaneltoUSB 2.0 Mode and connect

theRTXenclosuretothehostcomputerusingaUSB2.0cableinserted

into the USB port.

7.2 Customizable Options

The following options are available on the Alerts tab of the

Congurator:

Conguration PIN

This feature allows you to set a PIN to prevent unauthorized

conguration.ThedefaultPINis0000.TheRTXenclosureonlyrequires

youtoenteraPINifadifferentvaluehasbeenset.

Buzzers

Placeacheckintheboxestoindicatewhichwarning/alarmbuzzers

youwanttobeactivatedorremoveacheckfromtheboxesnexttothe

buzzersyouwanttodeactivate.Whenabuzzersounds,pressEnter on

the front of the RTX enclosure to temporarily silence it until the RTX

enclosureisnextrebooted.

System Warning Buzzer

This buzzer will sound when a drive reaches the temperature set

usingtheDrive temperature warning slider below.Thisbuzzeris

disabledbydefault.Asavisualalert,theSystemStatusLEDwillglow

amberwhenthe temperatureis reached,regardlessof whetherthe

buzzerisenabledornot.

System Alarm Buzzer

Thisbuzzerwillsoundon3occasions:

• When a drive reaches the temperature set using the Drive

temperature alarm slider below

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• When the enclosure reaches the temperature set using the

Enclosure temperature warning slider below

• When the fan fails

Asavisualalert,theSystemStatusLEDonyourRTXenclosurewill

glow red when any of these three situations occur, regardless of

whetherthebuzzerisenabledornot.

RAID Warning Buzzer

ThisbuzzerwillsoundwhentheRTXenclosureisindegradedRAID

mode (a drive has failed and is in need of rebuild or the RAID is

rebuilding).Thisbuzzeris disabledbydefault.TheRAID StatusLED

will glow amber if this occurs, regardless of whether the buzzer is

enabled or not.

RAID Alarm Buzzer

This buzzer will sound when the RAID has failed or is invalid. The

RAIDStatusLEDwillglowredifthisoccurs,regardlessofwhetherthe

buzzerisenabledornot.

Temperature Sliders

WhenyourRTXenclosurereachesacertaintemperature,buzzerswill

soundiftheyareenabled(seetheBuzzerssubsectionabove)andthe

fanwillkickon.Youmaywanttochangethesedefaulttemperatures

accordingtoyourenvironment.Withthesesliders,youcanchangethe

default temperatures of the:

• Enclosurefankick-on

• Enclosuretemperaturewarning

• Drivetemperaturewarning

• Drivetemperaturealarm

8 Usage with Mac and Windows Operating Systems

8.1 Usage with Mac OS X

8.1.1 Formatting a Drive

To format, use Disk Utility (pictured above, right), which can be

found in the Applications folder.

a. Clickonthedriveinthewindowtotheleft.

b. ClicktheErase tabinthewindowtotheright.

c. Select the format type. Most users prefer Mac OS Extended

with Journaling (HFS+),whichisrequiredforcompatibilitywith

TimeMachine(OS10.5ornewer).IfyouneedtouseyourRTXwith

bothMacandWindowscomputers,selectMS-DOS File System

instead.

d. EnteranameforthenewvolumeandthenclickErase to start the

process.

8.1.2 Mounting and Unmounting Volumes

IftheharddriveinstalledintheRTXenclosureisalreadyformatted,

aniconrepresentingthedrive’svolumewillappear(mount)onthe

desktop.Youcanbeginusingthevolumerightaway.Ifthedriveis

unformatted,amessagewillappearonthedesktopsayingthatthe

diskisunreadable.UseOSX’sDiskUtilitytoeasilyformatthedrive

(see section above).

Unmount the volume before

powering down the unit by

draggingthevolume’sicontothe

Trash,orbyselectingthevolume

then pressing Command-E.

Disconnecting the unit without

rst unmounting the volume can

result in data loss.

8.1.3 Creating a Boot Drive

Toactivatethisfeature,youmustrstinstallOSXontheharddrive

inyourcarrier.Theeasiestwayto dothisis toclonean existing

systemdriveusinga utilitysuchasCarbonCopy ClonerorSuper

Duper. Next, go to System Preferences → Startup Disk. A

window will list the available bootable volumes. Select the volume

from which you wish to boot. Another method is to hold down the

Option keyduringbootup.Ascreenshouldappearthatallowsyou

to select the volume you wish to use. This is useful if you are only

sporadicallybootingfromtheRTXharddrive.

8.2 Usage with Windows Operating Systems

8.2.1 Formatting a Drive

Whenyou rst mounta drive to aWindows operating system,a

pop-up window will ask you if you would like to format it. Click

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Format DiskandskiptoStepF.Ifthepromptdoesnotpopup,use

theDiskManagementutilitybyfollowingthesesteps:

a. Right-clickontheMy Computer icononthedesktop(Windows

XP) or the Computer button in the Start Menu (Windows

Vista,7,Server2008,Server2008R2,Server2012),thenselect

Manage. For Windows 8, select your Desktop, then open

Windows Explorerfromthetoolbar.Right-clickonComputer

in the left-hand navigation pane and select Manage. The

ComputerManagementwindowwillopen.

b. Intheleftpaneofthiswindow,left-clickonDisk Management

(labeled‘B’inthepicturebelow).

c. ThedriveshouldappearinthelistofDisksinthelowermiddle/

rightpane.Youmayneedtoscrolldowntoseeit.Ifthedriveis

already formatted, you can identify it easily by its volume name.

If the Device Properties Box (labeled ‘C’ in the picture below)

says “Not Initialized”, you’ll need to initialize the disk before

formattingit.

Right-clickontheDevice Properties Box and select Initialize

Disk.Ifyouarepromptedtoselectapartitiontype,selectMBR

for volumes 2TB or smaller, or GPTforvolumeslargerthan2TB.

NOTE: Windows XP does not support GPT for volumes

largerthan2TB.

d. To format the volume, right-click the Drive Properties Box

(labeled‘D’inthepicturebelow)andselectNew Partition…

(Windows XP) or New Simple Volume...(WindowsVista,7,8,

Server 2008, Server 2008 R2, Server 2012).

e. Unless you wish to customize the settings in these dialog

prompts,ClickNext on the Select Partition Type (shows up in

Windows XP only), Specify Volume/Partition Size, and Assign

DriveLetterorPathdialogprompts,leavingthedefaultsettings.

f. Youwillnowseeawindowthatallowsselectionofalesystem.

Choose NTFS and enter a name for the new volume. Be sure to

checktheboxlabeledQuick Format, which will ensure that the

formattingprocesstakeslessthanaminute.

g. ClickNext and then Finish to start the format process. When

theformatiscomplete,theDrivePropertiesBoxwillupdateto

show the new volume name. The new volume can now be found

by double-clickingon the My Computer icon on thedesktop

(WindowsXP),byclickingontheComputer button in the Start

Menu(Windows Vista,7, Server 2008,Server 2008 R2),or by

clicking on Computer in the navigation pane of a Windows

Explorerwindow(Windows8,WindowsServer2012).

8.2.2 Mounting and Unmounting Volumes

IftheharddriveinsideoftheRTXcarrierisalreadyformatted,you

canbeginusing thevolumeright away. WhentheRTX enclosure

is properly connected and turned on, a window may open to allow

youaccesstothevolume.Ifnowindowappears,ndthevolumeby

double-clickingontheMy Computer icononthedesktop(Windows

XP),byclickingtheComputer buttonintheStartMenu(Windows

Vista,7,Server2008,Server2008R2),orbyclickingonComputer

in the navigation pane

ofa WindowsExplorer

window (Windows 8,

Windows Server 2012).

UnmounttheRTXunitbeforepoweringitdownbyleft-clickingthe

green arrow icononthetask bar(inWindowsXP) ortheUSB

plug icon with the green checkmark on the Desktop task bar

(WindowsVista,7,8,Server2008,Server2008R2,Server2012),

andthenselectingtheproperdevicefromthemenuthatpopsup.

YoumayhavetoclickontheShow Hidden Icons arrow on the

taskbartondthecorrecticon.Windowswillindicatewhenitis

safetodisconnecttheRTXenclosure.Disconnectingtheenclosure

withoutrstejectingitcanresultindataloss.

9 RAID Is Not A Backup

BecauseyourRTX430-3QRfeaturesredundantRAIDmodeswhichpro-

tect against ahard drive mechanical failure, it is an excellent part of

anybackupstrategy.However,aRAIDisnot,initself,abackupstrategy.

Manythingsbesidesharddrivefailurecandamageoreraseyourdata:

• Corruption caused by unexpected disconnection during data

access(e.g.acableisunpluggedduringadatatransfer,orthe

computercrashesorlosespowerwhilewritingtothedrives)

• Corruption or destruction caused by viruses or other malware

RTX220 QR - Manual

Page8

• Sabotagebyadisgruntledemployeeoracquaintance

• Theft of your RTX enclosure

• Naturaldisasterssuchasre,ooding,etc.

Considering these possibilities, any single copy of your important

data must always be considered at risk. That’s why backing up is so

important.Followthe3-2-1backuprule.Datashouldexistinthreedif-

ferentplacesontwodifferentstoragemediaandatleastoneofthose

copies should be maintained offsite.

Withoutaneffectivebackupstrategy,recoveringdatamaybeimpossible,

orthecostofdatarecoverymaybequiteexpensive.TheCRUwarranty

does not cover costs associated with data loss (nor do the warranties of

other hard drive manufacturers).

Planaccordinglyandbackupdatatominimizedowntime!

10 FAQ

Q: Why won’t my RTX430-3QR mount?

A: First, ensure that you have properly connected the unit to power,

powered the unit on, and have connected it to your host computer

viaUSB2or3,eSATA,orFireWire800.Thenmakesureyouhavea

properlyconguredandformattedRAID.SeeSection6forinstruc-

tionsonhowtocongureaRAID,andSection8forinstructionson

how to format the RAID in WindowsorMac operating systems.

If you still have trouble and you are connected via USB, double

checkto make sure thatthe USB Mode Switch on the rear of

the RTX enclosure is set to the correct interface that your computer

supportsandthatyouareusingthecorrecttypeofUSBcable.Even

thoughUSB3.0interfacesonyourcomputerwillsupportUSB2.0

Mode,USB 2.0 interfaceson yourcomputer cannot supportUSB

3.0Mode.

IfyouareconnectedviaeSATA,makesureyouhaveeSATAdrivers

properlyinstalledinyouroperatingsystem.Foranyfurtherissues,

please contact Technical Support (See Section 10.8).

Q: I’ve attached my RTX430-3QR and can see the volume, but it

shows up twice. Which one is real?

A:If you are seeing your RTX volume mounted twice, chances are

theunitisconnectedtoyourcomputerusingboththeeSATAand

FireWireconnections.Whenthisisthecase,theOSmayattempt

tomounttheRTXenclosuretwiceresultingintwovolumesappear-

ing.Simplyunmountthevolumes,turnofftheRTXenclosure,and

unplugoneoftheconnectionstoresolvetheproblem.

Q: Why won’t the computer let me eject or unmount my drive?

A:If the drive is connected via eSATA, it cannot be ejected in

Windows the way FireWire drives can. However, the third party

freeware utility called Hotswap can provide a similar function.

This is available here: http://mt-naka.com/hotswap/index_enu.htm

Ifyouare notconnectedvia eSATA,thisis notadefect orissue

caused by the RTX enclosure, but may instead be a software ap-

plicationrunninginthebackgroundwithanactivelinktothedrive.

Sometimes you may see a message such as “The disk is in use

andcouldnotbeejected.Tryquittingapplicationsandtryagain.”

InvoketheForceQuitfeatureinOSXtoseewhatsoftwaremaybe

runningbypressingCOMMAND-OPTION-ESC. For Windows, the

equivalentcommandisCTRL-SHIFT-ESC.

Q: What is an acceptable temperature for my hard drives and

the RTX enclosure?

A: Your hard drives can run between 86-104° Fahrenheit (30-40° Cel-

sius)withoutanyriskofoverheating.TheRTXenclosureshouldtrig-

gerthefanstooperatewhentheenclosurereaches96.8°F(36°C).

Contacting Technical Support

Stillneed help? Pleasecontact ourTechnical Supportteam through

CRU-DataPort.com or call us toll free at (800) 260-9800, or (360) 816-

1800.

RTX220 QR - Manual

Page9

FOR OFFICE OR COMMERCIAL USE

11 Technical Specications

ProductName RTX430-3QR

RAIDLevelsSup-

ported

RAID0,1,5,10

InterfaceTypes&

Speeds

• USB2:upto480Mbps

• USB3:upto3.2Gbps

• eSATA:upto3Gbps

• FireWire800:upto800Mbps

Compatibility 3.5”SATAharddrives(SATA1,SATA2,andSATA3)

DataConnectors One(1)USB3connector(backwardcompatible)

One(1)eSATAconnector

Two (2) FireWire 800 connectors

Auto-Rebuild Yes(3-diskRAID5congurationonly)

LEDIndicators • PowerIndicator

• SystemIndicator

• RAIDIndicator

• BayPowerIndicator(oneperbay)

• DiskActivityIndicator(oneperbay)

ControllerDisplay LCDscreenwithbacklight/controlpanel

OperatingSystem

Requirements

• Windows8,7,Vista,orXP

• WindowsServer2012,2008,and2003productfamilies

• MacOSX10.4.xorhigher

• Linuxdistributionsthatsupporttheconnectiontypeused

OperatingTem-

perature

86 – 104° Fahrenheit (30 – 40° Celsius)

OperatingHumid-

ity

5%to95%,non-condensing

Power Switch 2position:On/Off

Power Supply Input:100-240VAC

Output:120Watts

Torque 3.5-inchharddrives,#6-32screws:6inch-poundsmax.

Compliance EMIStandard:FCCPart15ClassA,CE

EMCStandard:EN55022,EN55024

ShippingWeight 13 pounds (without drives)

18 pounds (with drives)

ProductDimen-

sions

10.63”x6.89”x7.87”(270mmx175mmx200mm)

Technical Support Contact us at www.cru-dataport.com/support. We also offer

phone support at (800) 260-9800 or (360) 816-1800.

RTXandTrayFreearetrademarksofCRUAcquisitionsGroup,LLC.Othermarksarethepropertyoftheirrespectiveowners.

Limited Product Warranty

CRU-DataPort(CRU)warrantsthisproducttobefreeofsignicantdefectsinmaterialandworkmanshipforaperiodof

twoyearsfromtheoriginaldateofpurchase.CRU’swarrantyisnontransferableandislimitedtotheoriginalpurchaser.

Limitation of Liability

Thewarrantiessetforthinthisagreementreplaceallotherwarranties.CRUexpresslydisclaimsall otherwarranties,

including but not limited to, the implied warranties of merchantability and tness for a particular purpose and non-

infringementofthird-partyrightswithrespecttothedocumentationandhardware.NoCRUdealer,agent,oremployeeis

authorizedtomakeanymodication,extension,oradditiontothiswarranty.InnoeventwillCRUoritssuppliersbeliable

foranycostsofprocurementofsubstituteproductsorservices,lostprots,lossofinformationordata,computermalfunc-

tion,oranyotherspecial,indirect,consequential,orincidentaldamagesarisinginanywayoutofthesaleof,useof,or

inabilitytouseanyCRUproductorservice,evenifCRUhasbeenadvisedofthepossibilityofsuchdamages.Innocase

shallCRU’sliabilityexceedtheactualmoneypaidfortheproductsatissue.CRUreservestherighttomakemodications

andadditionstothisproductwithoutnoticeortakingonadditionalliability.

FCC Compliance Statement:“ThisdevicecomplieswithPart15oftheFCCrules.Operationissubjecttothefollowing

two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference

received,includinginterferencethatmaycauseundesiredoperation.”

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassAdigitaldevice,pursuanttoPart15of

theFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferencewhentheequip-

mentisoperatedinahomeorcommercialenvironment.Thisequipmentgenerates,uses,andcanradiateradiofrequency

energyand,ifnotinstalledandusedinaccordancewiththeinstructionmanual,maycauseharmfulinterferencetoradio

communications.

IntheeventthatyouexperienceRadioFrequencyInterference,youshouldtakethefollowingstepstoresolvetheproblem:

1)Ensurethatthecaseofyourattacheddriveisgrounded.

2)UseadatacablewithRFIreducingferritesoneachend.

3)UseapowersupplywithanRFIreducingferriteapproximately5inchesfromtheDCplug.

4)Reorientorrelocatethereceivingantenna.

CRU Dataport RTX430-3QR User manual

Brand: CRU Dataport

Model: RTX430-3QR

Category: HDD/SSD enclosures

Type: User manual

Download PDF

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CRU Dataport RTX430-3QR User manual

CRU Dataport RTX430-3QR User manual

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