WiebeTech Forensic LabDock S5 User manual

Brand: WiebeTech

Model: Forensic LabDock S5

Type: User manual

This manual is also suitable for

Forensic LabDock U5

PMS 711 2 cyan

85 magenta

76 yellow

10.25.12

CRU Mark

CRU

Conﬁgurator

User Manual for OS X/mac OS

Features

• ReceiveemailandSMStextnoticationswhenwarningoralarmeventsoccur.

• ViewrmwareinformationofselectCRUstoragedevices.

• ViewtemperaturewarningandalarmthresholdsforCRURAIDenclosuresanddrives.

Protecting Your Digital Assets

CRU Configurator User Manual

TABLE OF CONTENTS

1InstallingCongurator 2

2UsingCongurator 2

2.1ConguratorBar 2

2.2ProductTab 2

2.3FirmwareTab 2

2.4OptionsTab 2

2.5Alerts 3

2.5.1Messages 3

Email&SMSTab 3

SetupTab 4

2.5.2RAIDDeviceSettings 4

BuzzersTab 4

ThresholdsTab 5

2.5.3LogTab 5

2.6AboutTab 5

3SystemRequirementsandSupportedHardware 6

1 INSTALLING CONFIGURATOR

DownloadtheCRUConguratorsoftwarefromtheCongurator

downloadpage:www.cru-inc.com/support/software-downloads/

congurator-software-download/

Runthesetupleandfollowthepromptstoinstallthesoftware.

2 USING CONFIGURATOR

2.1 CONFIGURATOR BAR

The Congurator Bar allows you to select between multiple

CRUdevicesthatareconnectedtothecomputeratthesame

time.Toselectaproductandcongureit,ensurethatyourCRU

deviceisconnectedtothecomputer.Iftheproductisnotvis-

ibleinthedrop-downbox,clicktheRescan buttontodetect

it.Thenclickonthedrop-downboxandchoosetheproduct.

2.2 PRODUCT TAB

The ProductTab lists status information about the selected

device.Insertdrivesintotheconnecteddeviceinordertoview

the rmware version and the status of the enclosure, fans

insidetheenclosure,andtheRAID(ifthereisaRAIDpresent).

TheProducttabalsoshowsyouvolumeinformationofthehard

drivesinsidethedevice,includingtheamountofusedstorage

spaceandindividualdrivetemperature.

2.3 FIRMWARE TAB

TheFirmwareTaballowsyoutoviewtheselecteddevice’scur-

rentrmwareandcheckforupdates.

ClickCheck for Updatestobegintheprocess.Ifnoupdateis

found,the“Status”sectionwillread“Firmwareisuptodate.”

If an update is found, you can use Congurator for

Windowstodownloadandupdatethermwareofthe

selecteddevice.

2.4 OPTIONS TAB

TheOptionsTaballowsyoutoviewthefollowingconguration

optionsfortheselecteddevice.

You must use Congurator forWindows in order to

modifythefollowingcongurationoptions.

NOTE

Protecting Your Digital Assets

CRU Configurator User Manual

Conﬁguration

Placeorremoveacheckintheboxnexttoeachoptiontoenableit.Removeacheck

fromtheboxtodisabletheoption.

• Enable 3 gigabit data throughput -Enabledbydefault.Allowstheproductto

runat3GbpsSATARevision2.0speed.

• Support drives with capacities larger than 2.2 terabytes-Enabledbydefault.

Allowsoperatingsystemstousethefullcapacityofdriveslargerthan2.2tera-

bytesonmodernoperatingsystems.ThisoptionmaybeuncheckedusingCon-

guratorforWindowstoallowobsoleteoperatingsystemslikeWindowsXPto

detect the drives larger than 2.2terabytes. Usable drive capacity will then be

limitedtoamaximumof2.2terabytes.

• Disable cache ﬂushing-Forcestheoperatingsystemtostorereadorwrittendatainthedrivecache,

whichmaysometimesresultinfasterdatareadspeeds,butmaycausedatalossifthedeviceloses

power.Thissettingshouldonlybeenabledbyadvancedusers.

Thisfeatureallowsyoutosetafour-digitPINnumbertopreventunauthorizedRAIDcongurationofany

CRUQRor3QRRAIDdevice.ThefrontpanelinterfacewillrequireyoutoenterthePINnumberwhen

youattempttoconguretheRAIDtypeusingthefrontpanel.SettingthePINto0000disablestheoption.

FireWire Chip ID

Thiseight-digitnumberindicatestheFireWirechipIDthatthedeviceusestoconnecttothecomputervia

aFireWirecable.EachFireWiredeviceconnectedtoacomputershouldhaveauniqueIDnumbertoavoid

conicts.IfmultipleconnecteddevicesareusingthesameIDnumber,onlyonecanberecognizedbythe

computeratatime.Thisoptionallowsyoutocorrectsuchconicts.

2.5 ALERTS

TheAlertsSectionallowsyoutosetupCongurator’smonitoringfunction.Oncesetup,thisfunctionwill

automaticallyruninthebackgroundofyourMaccomputer.

2.5.1 Messages

Email & SMS Tab

TheEmail&SMSTaballowsyoutoselectwhichofthefollowingwarningsand

alarmnoticationsyouwishtoreceivewhensucheventsoccur.Youmustcon-

nectanemailaccountinordertoreceivenoticationsviaemailortext,because

theSMSnoticationservicesprovidedbythemobilecarriersareemail-based.If

youhaven’talreadydoneso,clickontheSetup Tabtoconnectanemailaccount.

SupportedSMScarriersareAlltel,AT&T,BoostMobile,Cingular,Cricket,Sprint,

T-Mobile,USCellular,Verizon,andVirginMobile.

Figure 1.TheFirmwareTab.

Figure 2.TheEmail&SMSTab.

Protecting Your Digital Assets

CRU Configurator User Manual

Placeacheckintheboxnexttothetypeofeventinordertoreceiveanoticationwhenitoccurs:

• System Warning:Adriveexceedsthewarningtemperaturethreshold.

• System Alarm:Thedriveand/orenclosureexceedsitsalarmtemperaturethresholdorthedevice

fanfails.

• RAID Warning: TheRAIDisdegradedorrebuilding.

• RAID Alarm: TheRAIDisinvalidorhasfailed.

Onceyouhaveselectedyourwarningandalarmmessages,theoptions insidethebottomboxwill

becomeselectable,allowingyoutochoosehowyou’dliketoreceivenotications.

Checkthe boxnextto“Email”and enter youremail addresstohavemessages senttothat email

address.

Checktheboxnextto“SMS/Text”andthenenteryourphonenumberandyourphone’scarriertohave

messagestextedtoyou.Yourcarrier’srateswillapplytoeachmessagesent.

Setup

TheSetupTaballowsyoutoconnectanemailaccountthatConguratorcanuse

tosendnoticationswhenwarningoralarmeventsoccur.ContactyourITadmin-

istratortoconnectanemailaddressortogettheproperSMTPsettingsforyour

account.

Onceyouhaveenteredthesettings,clicktheTest buttontosendatestmes-

sage.ClicktheSave buttontosavethesesettings.

Ifyouhavetwo-stepvericationenabledonyourmailaccount,youmustloginto

theaccountandgenerateanapp-specicpasswordforusewithCongurator.Your

accountpasswordwillnotwork.

If you are using a Gmail email address without two-step verication enabled,

Google will automatically block sign-in attemptsfrom non-Google applications because they are not

partoftheGoogleecosystem,andthereforecharacterizestheseapplicationsas‘lesssecure’.Login

toyourGoogleaccountviaawebbrowserandnavigatetohttps://www.google.com/settings/security/

lesssecureapps,andthenunder“Accessforlesssecure apps”chooseEnable.ThenclicktheDone

buttontosaveyoursettings.

2.5.2 RAID Device Settings

ThissectionallowsyoutoviewthealarmsandtemperaturethresholdssettingsforallCRUQRand3QR

RAIDdevices.

YoumustuseConguratorforWindowsinordertomodifythefollowingsettings.

Buzzers Tab

TheBuzzersTabdisplayswhichaudiblebuzzersonthedeviceareactive:

• System Warning: Adriveexceedsthewarningtemperaturethreshold.

• System Alarm: Thedriveand/orenclosureexceedsitsalarmtemperaturethresholdorthedevice

fanfails.

Figure 3.TheSetupTab.

NOTE

Protecting Your Digital Assets

CRU Configurator User Manual

• RAID Warning: TheRAIDisdegradedorrebuilding.

• RAID Alarm: TheRAIDisinvalidorhasfailed.

Thresholds

TheThresholdsTabdisplaysthe temperaturethresholds forthe fan, enclosure

alarm,drivewarning,anddrivealarms.

2.5.3 Log Tab

TheLogTabcreatesarecordofeacheventthathasbeentriggered.ClicktheReset

buttontoclearallactivealertsandalerthistory.

2.6 ABOUT TAB

TheAboutTabletsyouviewwhichversionofConguratoryouarerunning,visitCRU’s

website,andemailourTechSupportorSalesteamsifyouneedhelpusingCongurator

oranyCRUproduct.

Figure 5.TheThresholdsTab.

Figure 4.TheBuzzersTab.

For more information,

visit the CRU web site.

www.cru-inc.com

3 SYSTEM REQUIREMENTS AND SUPPORTED HARDWARE

ProductName CRUCongurator

Supported

OperatingSystems

Windows10,8,7,andVista

WindowsServer2016,2012and2008productfamilies

OSX/macOS10.10“Yosemite”ornewer

SupportedCRUProducts

DriveeRazerUltra,allForensicRTX3QJmodels,allForensicRTXQJmodels,ForensicComboDockv5,

ForensicLabDockv5,ForensicUltraDockv4,ForensicUltraDockv5,allRAX3Qmodels,allRAX3QJ

models,allRAX3QJpmodels,allRAX3QRmodels,allRAXQJmodels,allRAXQRmodels,RTX400-

QR,RTX410-3QJ,RTX430-3QR,allRTX2-bayQJmodels,RTXSecure410-3QR,allToughTechDuo

models,allToughTechmini-Qmodels,allToughTechQmodels,ToughTechSecurem3,allToughTech

Securemini-Qmodels,allToughTechSecureQmodels,UltraDockv5

TechnicalSupport

YourinvestmentinCRUproductsisbackedupbyourfreetechnicalsupportforthelifetimeofthe

product.Contactusthroughourwebsite,www.cru-inc.com/supportorcallusat1-800-260-9800or

+1-360-816-1800.

ThisUserManualcontainsproprietarycontentofCRUAcquisitionGroup,LLC(“CRU”)whichisprotectedbycopyright,trademark,andotherintellectualpropertyrights.

UseofthisUserManualisgovernedbyalicensegrantedexclusivelybyCRU(the“UserManualLicense”.Thus,exceptasotherwiseexpresslypermittedbythatUserManualLicense,

nopartofthisUserManualmaybereproduced(byphotocopyingorotherwise),transmitted,stored(inadatabase,retrievalsystem,orotherwise),orotherwiseusedthroughanymeans

withoutthepriorexpresswrittenpermissionofCRU.

UseofthefullCRUConguratorproductissubjecttoallofthetermsandconditionsofthisUserManualandtheabovereferencedUserManualLicense.

CRU®isatrademarkownedbyCRUandisprotectedundertrademarklaw.ThisUserManualdoesnotgrantanyuserofthisdocumentanyrighttouseanyoftheTrademarks.

End User License Agreement

ThisLicenseAgreement(the“License”)isabindingagreementbetweenyou(eitheranindividualoranentity)andCRUAcquisitionsGroup,LLC(“CRU”)thatspeciesapprovedusageof

thissoftwareproduct(the“Software”).Byclicking“Accept”below,youindicateyourfullagreementwiththefollowingprovisions.

Youmaynotdecompile,disassemble,orreverseengineertheSoftware.CRUretainsallrightstoownershipofthisSoftwareincludingallapplicablerightsinpatents,trademarks,

copyrights,andtradesecretscontainedtherein.

2. UnlessspecicallyapprovedinwritingbyanauthorizedCRUrepresentative,youmaynotdistributeormakeavailablethissoftwaretoanythirdparty.Anyunauthorizedcopying,

alteration,ordistributionoftheSoftware,writtenmaterials,orothermaterialsaccompanyingtheSoftwaremaybecriminaland/orciviloffensesforwhichyoumaybeliablefornes,

damages,andlegalfees.

3. TheSoftwareisprovided“asis”byCRU.NowarrantieseitherexpressorimpliedareofferedbyCRUtotheextentallowedbylaw.

4. Youretainfullcontrolovertheuseof theSoftwareandyouassumeallrisksandliabilityforresultsobtainedbytheuseoftheSoftware.CRUSHALLHAVENOLIABILITYOR

RESPONSIBILITYTOYOUORANYOTHERPERSONORENTITYWITHRESPECTTOANYLIABILITY,LOSSORDAMAGECAUSEDDIRECTLYORINDIRECTLYBYUSEORPERFOR-

MANCEOFTHESOFTWAREPRODUCTORARISINGOUTOFANYBREACHOFTHISLICENSE,INCLUDING,BUTNOTLIMITEDTO,ANYDAMAGESRESULTINGFROMLOSTOR

CORRUPTEDDATA,INCONVENIENCE,LOSSOFTIME,PROPERTY,REVENUE,ORPROFITORANYINDIRECT,SPECIAL,INCIDENTAL,ORCONSEQUENTIALDAMAGES,EVEN

IFCRUHASBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES.

5. Yourrighttousethisproductmaynotbetransferred.YoushallnotassignorsublicenseyourrightsorobligationsunderthisLicense.

6. ThetermofthislicenseagreementextendsfromthemomentofyouracceptanceuntilyousuchtimeasyouuninstalltheSoftwareproduct.However,failuretocomplywiththe

conditionsofthisLicensemayresultinterminationoftheLicensebyCRUatanytime.Insuchanevent,youshallimmediatelyuninstalltheSoftware.TheprovisionsofthisLicense

thatprotecttheproprietaryrightsofCRUshallcontinueinforceafterterminationoftheLicense.

7.  ThisLicenseconstitutestheentireagreementbetweenCRUandyourelativetothisLicense.Anychangeheretoshallbeeffectiveonlyifinwritingandsignedbybothyouanda

dulyauthorizedagentofCRU.

8. IfanyportionsofthisLicenseareheldtobeinvalid,void,orunenforceable,theremainingprovisionsofthisLicenseshallremaininfullforceandeffectandshallinnowaybe

affected,impaired,orinvalidated.

9. ThisLicenseagreementisgovernedbythelawsofthestateofWashington.

PartNumber:A9-000-0049Rev2.2 1000SETechCenterDrive,Suite160,Vancouver,WA98683