CAME PS2000 Installation guide

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PS2000

PS SERIES

CONFIGURATION AND USER MANUAL

SIMPLIFIED

PARKING SYSTEM

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INDEX

1. Introduction 4

2. Components 4

2.1 Units 4

2.1.1 PSU2000 4

2.1.2 PSE2000 4

2.1.3 PSE2001 4

2.2 Ticket generation 4

2.2.1 Desktop Printer 4

2.2.2 Kiosk Printer 4

2.2.3 Virtual Printer 4

3. Connections 5

3.1 Power supply and magnetic loops 5

3.2 Assemblying the roof 5

4. Command cards 6

5. Operation 8

5.1 Desktop Printer: operation and configuration 8

5.1.1 Replace the roll of paper 8

5.1.2 Print parking tickets with the desktop printer 8

5.1.3 Print a timestamp ticket with the desktop printer (Admin mode) 9

5.1.4 Print statistics with the desktop printer (Admin mode) 9

5.1.5 Printing a Printer Identity ticket with the desktop printer (in Admin mode) 9

5.2 Kiosk Printer operation and configuration 10

5.2.1 Sequence of events 10

5.2.2 Print sync time, printer ID and statistics 10

5.2.3 Replacing the paper 10

5.2.4 Paper stoppages and printer-head cleaning 12

6. Configuration 13

6.1 How to virtually link a printer to a PSU2000 13

6.2 Choose languages 14

6.3 Configuring the flow direction of a controlled access 14

6.3.1 Exit 14

6.3.2 Entrance 14

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6.4 Configuring an access in “Free access” mode (until a new command is given) 15

6.5 Configuring an access in “Permanent closed” mode (until a new command is given) 15

6.6 Resetting the PSU2000 (factory defaults) 15

6.7 Setting the timezone 16

6.8 Adding a permanent access card 16

6.9 Removing a permanent access card 16

6.10 Activate and deactivate the ground detection loop 17

6.11 Synchronizing the time of a desktop printer with a PSU2000 17

6.12 Printing parking tickets with the desktop printer 18

6.13 Deleting the event memory of the unit 18

6.14 Rebooting the CAME unit 18

6.15 Triggering the output relay of the unit 18

6.16 Displaying the unit’s status on the display 19

7. Advanced configuration 20

8. Troubleshooting 20

8.1 Fatal errors 20

8.2 Errors 20

9. FAQs 21

9.1 I lost the “Printer Identity” of my desktop printer 21

9.2 I lost my command cards 21

9.3 I lost the “Scanner masterkey” 21

9.4 What does the symbol “!” means on the VFD display of the PSU2000? 21

9.5 The scanner is taking more time than usual to read a barcode 21

9.6 The display shows the message: “This ticket was already used!” 21

9.7 I have no clue why the system is not working 21

9.8 The message “Ticket invalid!” or “Ticket ignored” appears 21

9.9 The message: “Ticket printed by another system!” appear 21

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Introduction 1.

User manual for “code” conﬁ gured CAME units and printers. Before continuing, read the technical sheets and ensure

installation is by the book.

Components 2.

Units 2.1

PSU2000 2.1.1

Standalone unit, with integrated omni-directional scanner and VFD display, with serial interface for the communica-

tion with a PC.

PSE20002.1.2

Entry unit with on-board printer to issue barcode tickets. The printer automatically generates a CAME barcode with

a default validity of 10 minutes. If necessary, connect a PC directly to the PSE2000 and use the optional CAME Ad-

minTool to customise the ticket.

PSE20012.1.3

Entry unit with on-board printer to issue / read barcode tickets. The printer automatically generates a CAME barcode

with a default validity of 10 minutes. If necessary, connect a PC directly to the PSE2000 and use the optional CAME

AdminTool to customise the ticket.

Ticket generation2.2

Desktop Printer 2.2.1

Desktop barcode printer for thermal paper. The Printer comes with 2 push buttons generating single tickets with dif-

ferent access rights:

Right button: generates by default a single use ticket valid for 30 minutes.•

Left button: generates by default multiple use tickets valid till the end of the day.•

Note: the printer does not require conﬁ guration.

The ‘AdminTool’ optional conﬁ guration software lets you customise the access

rights and ticket layout.

Kiosk Printer 2.2.2

Barcode printer on thermal paper for outside use. The Kiosk Printer is generally installed at the entrance of a car

park. By default the Kiosk Printer generates tickets with a validity of 10 minutes. Use the optional CAME AdminTool

software for customising the default validity and/or the ticket layout.

Virtual Printer 2.2.3

Generating pdf barcodes to email to users (in PDF format). See the “Virtual Printer” manual for more information.

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Connections3.

Power supply and magnetic loops3.1

To power up the PS2000 units, connect the line cables to the terminals labelled A.

The magnetic loops, when in presence-detecting mode, on terminals labelled B (can be deactivated with the com-

mand cards).

Assemblying the roof3.2

For transporting, the roof on each unit is supplied un-assembled.

To assemble, insert the roof into the slots (A) and, after opening the door, fasten it using the bolts (B).

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Command cards4.

Each PSU2000 comes with a series of command cards. Simply scanning these cards to the PSU2000 allows easy

and fast conﬁ guration.

XYZ 123 Scanner masterkey: is the scanner ID code. It is to be scanned

prior to each conﬁ guration modiﬁ cation you want to program.

ZYX 321 Printer Identity: represents the printer’s identity.

Link printer

Link printer: is used to virtually link a printer to a PSU2000.

Unlink printer Unlink printer: is used to virtually unlink a printer to a

PSU2000.

Permanent closed Permanent closed: is used to permanently close an access

until a new command is given.

Free access Free access: is used to permanently open an access-way until

a new command is given.

Direction: exit Direction: Exit: is used to program the PSU2000 in “Exit

mode” thus allowing coherent messages to appear on the VFD

display.

Direction: entrance Direction: Entrance: is used to program the PSU2000 in “En-

try mode” thus allowing coherent messages to appear on the

VFD display.

Set language Set language: is used to conﬁ gure the languages in which the

messages will appear on the VFD display.

English

Language Card.

Set timezone

Set timezone: is used to program the timezone.

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WET Scan the Timezone card speciﬁ c for your Country, after you

scanned “Set timezone”.

Restore factory default

s

Restore factory defaults: is used to do a reset of the

PSU2000.

Add permanent card Add permanent card: is used to add a barcode card with per-

manent access rights.

Remove permanent card Remove permanent card: is used to remove a permanent

card from the PSU2000’s memory.

Ground loop Ground loop: is used to activate or deactivate the ground loop

detection.

Kiosk Identity Kiosk identity: A PSE2000 and PSE2001 comes with Kiosk

Printer identity card. This card will be used to virtually link the

Kiosk Printer to a CAME scanner (PSU2000).

Clear ticket memory Clear ticket memory: is used to delete all events from the

memory of the unit.

Open barrier

Open barrier: is used to open the barrier.

Reboot

Reboot: is used to reboot the unit.

Status display Status display: is used to display the unit’s status on the VFD

display.

Set time Set time: is used when synchronizing the time of a printer with

a unit.

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Operation5.

Desktop Printer: operation and configuration5.1

The Desktop Printer does not require any conﬁ guration and is thus immediately operational.

Paper requirements:

POS direct thermal paper: 79.5mm +/- 0.5mm•

Max roll diameter: 83mm•

Paper thickness: 53~60g/m²•

Replace the roll of paper5.1.1

To replace the roll of paper, make sure to load it in the right direction as shown in the photograph, otherwise the

tickets will be printed blank.

Print parking tickets with the desktop printer5.1.2

The desktop printer comes with two push buttons allowing printing barcodes with default validity.

Big right button: generates by default single use tickets valid for 30 minutes.•

Small left button: generates by default multiple use tickets valid until the end of the day.•

The default validity of the two push buttons can be changed using the AdminTool.

When using limited use tickets with a validity of more than 24h, the feature ‘Ticket

memory size’ must be adapted using the conﬁ guration software AdminTool!!

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Print a timestamp ticket with the desktop printer (Admin mode)5.1.3

Power the printer o .•

Set the printer in Adminmode by simultaneously pressing one of the push buttons and powering on the •

printer (keep push button pressed until the printer switches on).

After some seconds, release the button. The printer is now in Admin mode. No access control barcodes can •

be printed anymore.

Now push the two buttons simultaneously until the printer starts to print a “Timestamp” ticket.•

To return from the Admin mode to normal working mode, switch o the printer for a few seconds, then switch •

it back on.

Print statistics with the desktop printer (Admin mode)5.1.4

The desktop printer allows you to print statistics showing the number of tickets generated with the left and right push

button since the last statistics generation.

Switch o the printer•

Set the printer in Admin mode by powering it up and simultaneously pressing one of the buttons (keep button •

pressed until the printer switches on).

After some seconds release the button. The printer is in Admin mode and cannot print access control bar-•

codes.

Press the small left button until the ticket history log is printed out.•

To return to normal working mode, switch o the printer for a few seconds and then turn it back on.•

Printing a Printer Identity ticket with the desktop printer (in Admin mode)5.1.5

Power the printer o •

Set the printer in Admin mode by powering it up and simultaneously pressing one of the buttons (keep button •

pressed until the printer switches on).

After some seconds release the button. The printer is in Admin mode and cannot print access control bar-•

codes.

Press the right-hand button (large) until the printer starts printing a “Printer Identity” ticket.•

See the AdminTool manual for advanced conﬁ guration.

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Kiosk Printer operation and configuration5.2

A Kiosk Printer (= thermal paper printer for outside use) can only operate when connected in serial to the CAME con-

trol units PSE2000 or PSU2001.

Sequence of events5.2.1

The ticket printing will be triggered by a button and/or a car detection loop, wired to inputs on the unit.•

It prints a ticket on the Kiosk Printer via the serial port.•

When the ticket is actually taken, it will open the relay.•

Print sync time, printer ID and statistics5.2.2

With PSE2000: to allow time synchronization without using the AdminTool, print a sync time ticket using the recover

button on the back of the pcb unit. Use with care!

Open the cabinet by unscrewing the 4 front screws.•

At the back, you’ll ﬁ nd a little smb push-button labeled ‘recover’.•

Push this button until a “Printer ID, Timestamp and Statistics’ ticket comes out.•

With PSE2001: use the AdminTool to get the same result.

Paper requirements:

Thermal paper: 79,5mm +/- 0,5mm•

Max roll diameter: 200mm•

Paper thickness: 80 g/m² (car parks with a minimum of 100 tickets per day) or 100g/m² (car parks with less •

than 100 tickets per day).

Only use CAME paper rolls labelled “DAS”. If not so, warranty does not apply and

CAME does not guarantee proper functioning.

Replacing the paper5.2.3

To replace the paper roll, use the following procedure:

1 - Open the small door and loos-

en the 4 screws.

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2 - Raise the printer support, and

place it in the maintenance posi-

tion (see detail).

Remove the empty roll-core.

3 - Remove the roll stopper from the axis by acting on the green latch to ﬁ t a fresh roll.

Replace the roll assembly into its housing. Watch out for the turning direction (see illustration) otherwise the tickets

won’t be printed!

Slide the paper-end through the slot: the printer will convey it automatically.

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Paper stoppages and printer-head cleaning 5.2.4

4 - Lower the printer support and fasten it shut with the four screws! Make sure you have properly positioned the

ticket-feeder lip!

If paper gets stuck release the stoppage by acting on

the lever shown.

To clean the printer-heads, unscrew where shown: The

printing unit turns for easier access.

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Configuration6.

Conﬁ guring the units can be done without using conﬁ guration software. Scan barcode command cards and read the

relevant messages appearing on the display so you know where you are in the conﬁ guration procedure.

When powering on the unit, the VFD display shows the serial number of the unit during a few seconds:

Then the following default messages appear repeatedly:

How to virtually link a printer to a PSU20006.1

Each CAME unit and printer comes with a “Scanner masterkey” or “Kiosk iden-

tity” card. This is a unique barcode card necessary for a softwareless conﬁ gura-

tion.

Barcode tickets will not be interpreted unless the printer(s) and PSU2000(s) involved are virtually linked.

Scan the card “Scanner masterkey” to the PSU2000 until the message ‘Please scan: Command card’ ap-•

pears.

XYZ 123

Scan the card “Link printer” until the message ‘Please scan: Printer identity’ appears.•

Link printer

Then scan the card “Printer identity” of the printer you want to link virtually to the PSU2000. The message •

‘Printer linked’ appears.

ZYX 321

Repeat this procedure for each printer that has to be linked.•

To virtually unlink a printer, repeat the above-mentioned procedures and replace the card “Link printer” by the card

“Unlink printer”.

The message “Ticket printed by another printer” appears when scanning a ticket

from a printed which was not virtually linked.

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Choose languages6.2

In this example, we want the messages to appear in English, French and German.

Scan “Scanner masterkey” card to the PSU2000 until the message ‘Please scan: Command card’ appears •

on the display.

Scan “Set language” card until the message ‘Set languages’ appears.•

Set language

Scan “English” card. The message ‘EN’ appears on the display.•

English

Scan “French” card. The message ‘FR’ appears on the display.•

Scan “German” card. The message ‘GE’ appears on the display.•

Conﬁ rm your choices by scanning the command card “Set language” until the message ‘Languages set’ •

appears.

Set language

If you want the messages only to appear in the ﬁ rst language (EN) Scan the card “Set language” after step •

3.

The messages will appear on the PSU2000’s display in the same order as

the language cards were scanned.

Configuring the flow direction of a controlled access6.3

The PSU2000 must be programmed in Entrance or Exit mode in order to allow coherent messages to appear on the

PSU2000’s display. The default mode is “Exit”.

Exit6.3.1

Scan “Scanner masterkey” card to the PSU2000 until the message ‘Please scan: Command card’ appears.•

Scan “Direction: Exit” card until the message ‘Access conﬁ gured as exit’ appears.•

Direction: exit

Entrance6.3.2

Scan “Scanner masterkey” card to the PSU2000 until the message ‘Please scan: Command card’ appears.•

Scan “Direction: Entrance” card until the message ‘Access conﬁ gured as entrance’ appears.•

Direction: entrance

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Configuring an access in “Free access” mode (until a new command is given) 6.4

Scan «Scanner masterkey» card to the PSU2000 until the message ‘Please scan: Command card’ appears.•

Scan “Free access” card until the message ‘Free access conﬁ gured’ appears.•

Free access

The display shows from now on the message ‘Free access’.•

In this mode the barrier/gate opens as soon as the detection loop is trig-

gered. The presence of a detection loop is thus mandatory for a “Free ac-

cess” conﬁ guration.

To return to a controlled mode: Scan “Scanner masterkey” card until the message ‘Please scan: Command •

card’ appears.

Scan “Free access” card until the message ‘Access control activated’ appears.•

Configuring an access in “Permanent closed” mode (until a new command is given)6.5

Scan “Scanner masterkey” card to the PSU2000 until the message ‘Please scan: Command card’ appears.•

Scan “Permanent closed” card until the message ‘Access closed’ appears.•

Permanent closed

From now on the display will display the message “Sorry, this access is closed”•

To return to a controlled mode: Scan “Scanner masterkey” card until the message ‘Please scan: Command •

card’ appears.

Scan “Permanent closed” card until the message ‘Access control activated’ appears.•

Resetting the PSU2000 (factory defaults)6.6

Scan “Scanner masterkey” card until the message ‘Please scan: Command card’ appears.•

Then scan “Restore factory defaults” card until the message ‘Resetting….’ appears. •

Restore factory defaults

The message ‘Reset OK’ appears when the reset procedure is ﬁ nished.•

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Setting the timezone6.7

Scan “Scanner masterkey” card until the message ‘Please scan: Command card’ appears.•

Scan “Set Timezone” card until the message ‘Scan a Timezone card’ appears.•

Set timezone

Scan one of the Timezone Cards.•

The message ‘Timezone set’ appears.•

Note 1: Use the appropriate Timezone Card to allow the device to correctly display your local time and perform the

Daylight-saving-time switchover (Winter/Summer time). If no Timezone Card is available for your region, please con-

tact your supplier.

Note 2: In case of a timezone policy change, contact your supplier and request an updated Timezone Card.

Adding a permanent access card6.8

Scan “Scanner masterkey” card until the message ‘Please scan: Command card’ appears.•

Scan “Add permanent card” card. The message ‘Please scan: Permanent card’ appears.•

Add permanent card

Scan the “Permanent card” to be added until the message ‘Permanent card added’ appears.•

Repeat the previous step for each “Permanent card” you want to add and then ﬁ nish this procedure by scan-•

ning the command card “Add permanent card”. The message ‘Returning…..’ appears.

Removing a permanent access card6.9

Scan “Scanner masterkey” card until the message ‘Please scan: Command card’ appears.•

Scan the command card “Remove permanent card” until the message ‘Please scan: Command card’ ap-•

pears.

Remove permanent card

Scan the “Permanent card” to be removed until the message ‘Permanent card removed’ appears.•

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Activate and deactivate the ground detection loop 6.10

The ground loop detection is by default activated!

Scan “Scanner masterkey” card until the message ‘Please scan: Command card’ appears.•

Scan “Ground loop” card until the message ‘Ground loop detection o ’ appears.•

Ground loop

Repeat the same procedure to reactivate the ground loop. The message ‘Ground loop detection on’ ap-•

pears.

Ground loop

When, in case of an activated ground loop detection, a valid ticket is

scanned without a vehicle being detected, the message “No car detected”

appears.

Synchronizing the time of a desktop printer with a PSU20006.11

Put the printer in Admin Mode by pushing on one of the push buttons while powering the printer on. •

After a few seconds, release the button. The printer is now in Admin mode. No access control barcodes can •

be printed anymore.

Now push the two buttons simultaneously until the printer starts to print a “Timestamp” ticket. If you want to •

change the internal time of the printer use CAME AdminTool. Please use the adequate manual to do so.

Scan “Scanner masterkey” card until the message ‘Please scan: Command card’ appears.•

Scan the command card “Set time”. The message ‘Please scan: Timestamp’ appears.•

Set time

Scan the time ticket generated by the desktop printer until the message ‘Time synced’ appears.•

When applying the above mentioned procedure a small time delay is un-

avoidable. Use AdminTool if a precise synchronization is required.

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Printing parking tickets with the desktop printer6.12

The desktop printer comes with two push buttons allowing printing barcodes with default validity.

Left button (Multiple entry):•

This ticket can be used multiple times until the end of the day•

Right button (Single entry):•

This ticket can only be used once within 30 minutes after it was printed.•

Use the CAME AdminTool to customize the validity of the push buttons, to

add a logo and speciﬁ c text to the ticket, …

Deleting the event memory of the unit6.13

Scan “Scanner masterkey” card until the message ‘Please scan: Command card’ appears.•

Scan the command card “Clear ticket memory” until the message “Ticket memory cleared” appears.•

Clear ticket memory

When the unit is deleting the memory, the VFD display is blank.

Rebooting the CAME unit6.14

Scan “Scanner masterkey” card until the message ‘Please scan: Command card’ appears.•

scan the “Reboot” card.•

•

During the reboot process the VFD display is blank.

•

Triggering the output relay of the unit6.15

Scan “Scanner masterkey” card until the message ‘Please scan: Command card’ appears.•

Scan the “Open barrier” card•

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Displaying the unit’s status on the display6.16

Scan “Scanner masterkey” card until the message ‘Please scan: Command card’ appears.•

Scan the “Status display” command card until you see the following information:•

Status display

This message allows you to interpret the status of the CAME hardware according to the following legend:•

HI J K L M

ABC D E F G

TOP LINE LEGEND

AInput

BInput 1 status

CInput 2 status

DFirmware version

EHardware version

FPrinter type:

1 = TYSSO PRP080II

2 = AXIOHM KMGA

3 = ZEBRA TTP 2000

4 = ZEBRA GTK420T

5 = STAR TUP500

GPrinter condition:

OK = printer ok

OFFLINE = printer o ine

TIMEOUT = printer timeout

DISABLE = printer disable

PAPERLO = paper low

BOTTOM LINE LEGEND

HRelay

IRelay 1 status

JRelay 2 status

KTemperature (degrees celsius)

LSerial number

MDebug output

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Advanced configuration7.

The CAME AdminTool software allows advanced conﬁ guration of all CAME devices. We kindly refer to the AdminTool

User Manual and AdminTool Quickstart for further information.

Troubleshooting8.

Fatal errors8.1

In most of the Fatal error cases, electronics should be replaced. Please ﬁ rst try rebooting or restoring default settings.

Then, if still necessary, contact your CAME supplier.

Fatal Error

SPI timeout

Internal communication problem

Fatal error

I2C timeout

Fatal error

BAD ISR

Fatal error

IO extender

Fatal error

Logchip busy Memory error

Fatal error

Logchip bad

Fatal error

Blank slate Device not initialized in factory

Fatal error

Tempsensor bad Faulty thermometer

Fatal error

Time Clock bad Hardware problem

Errors8.2

Error

Clock battery empty Replace battery

Error

Replace battery Battery nearly empty

Error

System time lost Set the system time using AdminTool or a Timestamp ticket

Error

Overheating Temperature is getting to high

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CAME PS2000 Installation guide

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