American Megatrends UMS Unified Management Server User guide

UMS

(Version 2.0)

User’s Guide

MAN-UMS

05/12/2004

UMS (Version 2.0) User’s Guide

ii

American Megatrends, Inc.

5555 Oakbrook Parkway, Building 200,

Norcross, GA 30093

This publication contains proprietary information which is protected by copyright. No

part of this publication can be reproduced, transcribed, stored in a retrieval system,

translated into any language or computer language, or transmitted in any form

whatsoever without the prior written consent of the publisher, American Megatrends, Inc.

American Megatrends, Inc. acknowledges the following trademarks:

Intel® and Pentium® are registered trademarks of the Intel® Corporation.

AMD, Athlon, and Athlon XP are trademarks of the Advanced Micro Devices

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trademarks of the International Business Machines Corporation.

Digital, DEC, and OpenVMS are trademarks of Digital Equipment Corporation.

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Hewlett-Packard, HP, and HP-UX are registered trademarks of Hewlett-Packard

Company.

Novell, NetWare, IPX, NCP, and NetWare Core Protocol are registered trademarks of the

Novell Corporation.

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entities claiming the marks and names or their products. American Megatrends, Inc.

disclaims any proprietary interest in trademarks and trade names other than its own.

Revision History

09/16/03 Initial Release

05/12/04 Revise to reflect UMS version 2.0 GUI changes

Preface

iii

Table of Contents

Chapter 1 Introduction.......................................................................................................... 1

Overview ...................................................................................................................................... 1

Supported Protocols .................................................................................................................... 1

Operating System ........................................................................................................................ 1

Features ....................................................................................................................................... 2

Intrusive and Non-Intrusive Methods ........................................................................................... 3

Best Practice ................................................................................................................................ 3

Chapter 2 Quick Installation................................................................................................. 5

Before You Start .......................................................................................................................... 5

Prerequisites............................................................................................................................. 5

Required Plugins.......................................................................................................................... 5

Java Plugins ............................................................................................................................. 5

Macromedia Plugins................................................................................................................. 6

Installation .................................................................................................................................... 7

Installing Java Development Kit ............................................................................................... 7

Installing UMS ........................................................................................................................ 13

Running UMS Server from Windows ..................................................................................... 17

Running UMS Agent from Windows....................................................................................... 17

Running UMS Server/Agent from Windows ........................................................................... 18

Running UMS from a Command Prompt ............................................................................... 18

Stopping UMS from a Command Prompt............................................................................... 19

Connecting ................................................................................................................................. 20

Uninstalling UMS ....................................................................................................................... 23

Chapter 3 Configuring Your UMS Server.......................................................................... 25

Overview .................................................................................................................................... 25

Default Username and Password .............................................................................................. 26

Section Icons and Functions...................................................................................................... 27

UMS Discovery .......................................................................................................................... 30

Discover Nodes ...................................................................................................................... 31

Configure Discovery ............................................................................................................... 32

Configure Network Model....................................................................................................... 33

Configure Discovery Cycle ..................................................................................................... 35

Configure Display Name ........................................................................................................ 36

Discovered Nodes .................................................................................................................. 37

Stop Discovery ....................................................................................................................... 37

UMS Device ............................................................................................................................... 38

Select Device.......................................................................................................................... 39

Remote Management............................................................................................................. 39

Remote Management (IPMI-Protocol) ................................................................................... 40

Remote Management (AMI Proprietary Protocol) .................................................................. 41

View SEL ................................................................................................................................ 43

View FRU ............................................................................................................................... 44

Remove Node ........................................................................................................................ 45

Remove Template Node ........................................................................................................ 45

Select Device Type ................................................................................................................ 46

View Inactive Nodes............................................................................................................... 47

UMS Monitoring ......................................................................................................................... 48

System Health Information ..................................................................................................... 49

Select Monitorable Attributes ................................................................................................. 50

Global Start Monitoring........................................................................................................... 50

UMS (Version 2.0) User’s Guide

iv

Table of Contents

Global Stop Monitoring........................................................................................................... 51

Configure Poll Interval ............................................................................................................ 51

View Historic Data .................................................................................................................. 52

Performance Monitoring............................................................................................................. 54

Performance Historic Data......................................................................................................... 54

Configure Metering .................................................................................................................... 54

Performance Monitoring Main Page....................................................................................... 54

Performance Monitoring CPU ................................................................................................ 55

Performance Monitoring Disk ................................................................................................. 55

Performance Monitoring Network........................................................................................... 56

Performance Monitoring Memory ........................................................................................... 56

Performance Monitoring Configure Metering ......................................................................... 57

Performance Monitoring Historic Data Collection .................................................................. 57

UMS Configuration..................................................................................................................... 58

Configure Monitoring .............................................................................................................. 58

Configure IPMI Parameters.................................................................................................... 59

Configure Mail Server............................................................................................................. 60

UMS Services ............................................................................................................................ 61

CIM Browser........................................................................................................................... 61

Load Services......................................................................................................................... 61

Compile Services ................................................................................................................... 62

IPMI Conformance Tool ......................................................................................................... 64

UMS Events ............................................................................................................................... 65

View Events............................................................................................................................ 65

Modify Action.......................................................................................................................... 66

Event Config........................................................................................................................... 67

UMS Event Log ...................................................................................................................... 69

UMS Users................................................................................................................................. 70

Modify Rights.......................................................................................................................... 71

View Rights............................................................................................................................. 75

Node Rights............................................................................................................................ 76

User Profile............................................................................................................................. 78

User Accept............................................................................................................................ 79

Delete User............................................................................................................................. 80

IPMI User Management ......................................................................................................... 81

IPMI User Update................................................................................................................... 83

UMS Reports.............................................................................................................................. 84

Historic Data Files .................................................................................................................. 84

Performance Monitoring Reports............................................................................................... 86

Reports Performance Monitoring Main .................................................................................. 86

Reports Performance Monitoring CPU................................................................................... 86

Reports Performance Monitoring Disk ................................................................................... 87

Reports Performance Monitoring Network ............................................................................. 87

Reports Performance Monitoring Memory ............................................................................. 88

Appendix A References ......................................................................................................... 89

References................................................................................................................................. 89

Index ............................................................................................................................................. 91

Preface

v

Limited Warranty

The buyer agrees that if this product proves to be defective, American Megatrends is only

obligated to repair or replace this product at American Megatrends’ discretion according

to the terms and conditions of the warranty registration software that accompanies this

product. American Megatrends shall not be liable in tort or contract for any loss or

damage, direct, incidental or consequential resulting from the use of this product. Please

see the Warranty information on the envelope that your CD shipped in for full warranty

details.

Limitations of Liability

American Megatrends, Inc. shall in no event be held liable for any loss, expenses, or

damages of any kind whatsoever, whether direct, indirect, incidental, or consequential

(whether arising from the design or use of this product or the support materials provided

with the product). No action or proceeding against American Megatrends may be

commenced more than two years after the delivery of product to Licensee of Licensed

Software.

Licensee agrees to defend and indemnify American Megatrends from any and all claims,

suits, and liabilities (including attorney’s fees) arising out of or resulting from any actual

or alleged act or omission on the part of Licensee, its authorized third parties, employees,

or agents, in connection with the distribution of Licensed Software to end-users,

including, without limitation, claims, suits, and liability for bodily or other injuries to

end-users resulting from use of Licensee’s product not caused solely by faults in

Licensed Software as provided by American Megatrends to Licensee.

Technical Support

American Megatrends provides technical support for American Megatrends products

purchased directly from American Megatrends or from an American Megatrends-

authorized reseller only.

If… Then…

you purchased this product from American Megatrends

or from a certified American Megatrends reseller,

call American Megatrends’ technical support at 770-246-

8645. Please be prepared to specify the serial number or

CD Key of the product (if applicable).

this American Megatrends product was installed as part

of a system manufactured by a company other than

American Megatrends or you purchased an American

Megatrends product from an unauthorized reseller,

call the technical support department of the computer

manufacturer or the unauthorized reseller. American

Megatrends does not provide direct technical support in

this case.

If the American Megatrends UMS utility fails to operate as described or you are in doubt

about a configuration option, please call technical support at 770-246-8645.

Web Site

We invite you to access the American Megatrends World Wide Web site at:

http://www.ami.com/

UMS (Version 2.0) User’s Guide

vi

Disclaimer

This manual describes the operation of the American Megatrends UMS utility. Although

efforts have been made to assure the accuracy of the information contained here,

American Megatrends expressly disclaims liability for any error in this information, and

for damages, whether direct, indirect, special, exemplary, consequential or otherwise, that

may result from such error, including but not limited to the loss of profits resulting from

the use or misuse of the manual or information contained therein (even if American

Megatrends has been advised of the possibility of such damages). Any questions or

comments regarding this document or its contents should be addressed to American

Megatrends at the address shown on the inside of the front cover.

American Megatrends provides this publication “as is” without warranty of any kind,

either expressed or implied, including, but not limited to, the implied warranties of

merchantability or fitness for a specific purpose.

Some states do not allow disclaimer of express or implied warranties or the limitation or

exclusion of liability for indirect, special, exemplary, incidental or consequential

damages in certain transactions; therefore, this statement may not apply to you. Also, you

may have other rights which vary from jurisdiction to jurisdiction.

This publication could include technical inaccuracies or typographical errors. Changes

are periodically made to the information herein; these changes will be incorporated in

new editions of the publication. American Megatrends may make improvements and/or

revisions in the product(s) and/or the program(s) described in this publication at any time.

Requests for technical information about American Megatrends products should be made

to your American Megatrends authorized reseller or marketing representative.

Note: The UMS utility uses script found at: http://www.treeview.net, you have

permission to use the script in the UMS product, but you do not permission to extract the

JavaScript and use it in another application.

Packing List

You should have received the following:

• UMS (Version2.0) on CD

• UMS (Version 2.0) User’s Guide on CD

• Warranty and Registration Card

Chapter One: Introduction

1

Chapter 1 Introduction

Overview

American Megatrends Unified Management Server (UMS) application is a powerful and

user-friendly solution that can be used for managing multiple servers from a single

station. UMS is a server application that can be accessed through an Internet browser.

UMS allows system administrators to simplify hardware management.

UMS empowers system administrators to control the device health by mapping supported

devices that are present on the network. System administrators can perform many

diagnostics and recovery tasks, such as viewing the IPMI event log, reset, and power

cycling the server.

Because the UMS utility is based on the Java 2 Platform Enterprise Edition (J2EE) server

application, it can be ported to any operating system. UMS is the complete solution for

providing discovery, monitoring and controlling of IPMI,CIM and SNMP nodes.

Notes: The smart Java Management Extension (JMX) agent enables the system administrator to

communicate through the system interface to the Baseboard Management Controller

(BMC) to perform complex in-band management operations.

Supported Protocols

The UMS utility supports the following protocols:

• Standard Protocols

• SNMP

• IPMI

• CIM

• Proprietary Protocol

• AMI-Proprietary Protocol

Operating System

On the UMS server system, the following operating systems are supported:

• Microsoft® Windows® NT operating systems

• Microsoft® Windows® 2000 operating systems

• Microsoft® Windows® 2003 operating systems

• Microsoft® Windows® XP operating systems

• Linux® 7.2

Note: The UMS server is the system that the UMS utility is installed on. In this manual, it is

also known as the host system.

Cont’d

UMS (Version 2.0) User’s Guide

2

Operating System, Continued

On the client system, the following Internet web browsers are supported:

OS Environment IE version Netscape Version Opera Version

Microsoft Environment 6.0 and above 4.0 and above 5

Linux 7.2 and above Not applicable 7.0 and above 6.03 and above

Features

The UMS utility supports the following features:

Feature Description

Discovery Network Model Definition

Defining Discovery Scheduling

Start Discovery

Stop Discovery

Support of Multiple Protocols (to discover and manage devices)

System Monitoring Hardware Health Monitoring

Gauge Monitoring

Counter Monitoring

String Monitoring

Configure Poll Interval

Global Stop Monitoring

Global Start Monitoring

Start/Stop Monitoring

Event Management

Performance Monitoring

Configuration

Management

Configuring Device

Configure IPMI Parameters

Configure Mail Server

Advanced IPMI

Features

BIOS Flashing

Console Redirection

Security Role

Execution

Configuration

Organization

General

Signup

Login

User Rights (based on nodes)

User Profile

Report Graphical Format

File

View Event Log

View Configuration of a Node

View Monitoring of an Attribute

View Discovered Nodes

View Network Model

View Historical Data Collection of an Attribute

View Discovery Progress

Chapter One: Introduction

3

Intrusive and Non-Intrusive Methods

The UMS utility uses two different methods to instrument managed nodes. These two

methods are explained in the following table:

Method Description

Intrusive A node management method is classified as intrusive when the agent used to instrument the

node and communicate with the server application resides on the node.

For example:

The Java Management Extensions (JMX) smart agent resides on all the Intelligent Platform

Management Interface (IPMI) in-band managed nodes. The UMS utility communicates with the

Base Management Controller (BMC) on the managed node via the smart agent. The smart agent

communicates with the BMC using a device driver that, in turn, communicates using either a

Keyboard Controller Style (KCS) or a Server Management Interface Chip (SMIC) interface.

Non-intrusive A node management method is classified as non-intrusive when the agent resides remotely on

the UMS server. The communication with the node is implemented through a standard

communication protocol that is already supported by the operating system of the managed node.

For example:

The UMS utility communicates with the BMC of an IPMI in-band managed nodes using a side

band protocol. In this type of communication, the UMS utility manages the node using the

Remote Management Control Protocol (RMCP) over the User Datagram Protocol (UDP).

Note: In the non-intrusive method, the UMS utility sends the requested data in accordance

with the IPMI specification.

Best Practice

• It is recommended that one administrator logs into UMS while managing nodes.

• It is recommended to install one UMS server to manage the nodes.

UMS (Version 2.0) User’s Guide

4

Chapter Two: Quick Installation

5

Chapter 2 Quick Installation

Before You Start

Prerequisites

Before you install the UMS utility into your host system, you must meet the minimum

system requirements. See the table below:

Item Description

Processor/speed You need at least an 800 MHz processor installed (Intel® Pentium® III Processor, Intel®

Pentium® 4 Processor, AMD Athlon™ XP Processor, or Equivalent).

System memory You need to install at least 256 MB of system memory.

Hard disk drive space You need at least 128 MB of space on the Primary Master IDE hard disk drive dedicated to

the UMS utility.

Network card You must have a 10/100 Ethernet adapter card installed (onboard or installed in an

expansion slot).

Note: The UMS utility supports one network controller.

Required Plugins

Java Plugins

The following UMS components require Java plugins:

• Discovery Status

• Graphical View of Historic Data Collection

• Console Redirection

If any of the UMS components above failed to function, you must download the Java

plugins as described below:

Operating System Steps Description

1 Go to http://java.sun.com web site.

2 Go to download of J2SE v 1.4.2

3 Select the 'Windows installation' and 'JRE' version.

4 Install the JRE.

Microsoft®

Windows®

Systems

5 Close the internet browser running the UMS utility and login back into UMS.

1 Go to http://java.sun.com web site.

2 Select the 'Linux RPM in self-extracting file' and 'JRE' version.

3 Install the JRE.

Linux® Systems

4 Close the browser window running the UMS utility window login back to UMS.

Cont’d

UMS (Version 2.0) User’s Guide

6

Required Plugins, Continued

Macromedia Plugins

The following UMS component requires macromedia plugins:

• Discovered Nodes

If the UMS component above failed to function, you must download the macromedia

plugins as described below:

Step Description

1 Go to http://www.macromedia.com web site.

2 Select downloads and then install the latest version of the 'Macromedia Flash player'.

Chapter Two: Quick Installation

7

Installation

Installing Java Development Kit

Use the following steps to install the Java Development Kit into the host system.

Step Action

1

Insert the UMS CD into the host system. Double left click on the j2sdk-x_x_x_xx-windows-

i586.exe executable file to begin the Java Development Kit installation procedure.

Note: It is recommended that you install an Internet browser first, before installing the Java

Development Kit. By following this sequence, you ensure that all the necessary plug-ins

required by the UMS utility are loaded.

Cont’d

UMS (Version 2.0) User’s Guide

8

Installation, Continued

Installing Java Development Kit, Continued

Step Action

2 The Java Development Kit InstallShield Wizard automatically starts to extract the files needed for the

installation. After the extraction is complete, the Java Development Kit InstallShield Wizard automatically

begins to load.

3 The Java Development Kit InstallShield Wizard dialogue box opens. It states that the Java Development

Kit Setup is being prepared.

Cont’d

Chapter Two: Quick Installation

9

Installation, Continued

Installing Java Development Kit, Continued

Step Action

4 Left click on the Next button when you see the Welcome to the InstallShield Wizard Java 2 SDK screen.

5 Left click the Yes button to accept all terms of the Sun Microsystems, Inc. Binary Code License

Agreement to proceed with the Java Development Kit installation procedure.

Cont’d

UMS (Version 2.0) User’s Guide

10

Installation, Continued

Installing Java Development Kit, Continued

Step Action

6 Left click on the Next button to install the Java 2 SDK into the default location.

Note: You can also select another location by left clicking on the Browse button.

Note: If another location is selected, do not use spaces in the path or file name.

7 Select the components you want to install and uncheck the components you do not want to install. Left

click on the Next button to continue.

Cont’d

Chapter Two: Quick Installation

11

Installation, Continued

Installing Java Development Kit, Continued

Step Action

8 Select the Internet browser(s) you want to use to access the UMS server and left click on the Next button.

Note: You can enable or disable the Java plug-ins in the Java(TM) Plug-in Control Panel.

9 The Setup Status screen appears giving you a graphical representation of the installation’s progress.

Cont’d

UMS (Version 2.0) User’s Guide

12

Installation, Continued

Installing Java Development Kit, Continued

Step Action

10 Left click on the Finish button to complete the InstallShield Wizard.

11 Congratulations! You have successfully installed the Java Development Kit on your host system.

Note: The Java Development Kit is now available from your Programs menu accessible from the

Start button.

Chapter Two: Quick Installation

13

Installation, Continued

Installing UMS

Use the following steps to install the UMS utility into the host system.

Step Action

1

Insert the UMS CD into the host system. Double left click on the Setup.exe executable file to initiate

the UMS installation procedure.

2 UMS automatically starts to extract files needed for the installation. After the extraction is complete, the

InstallShield Wizard automatically begins to load.

Cont’d

UMS (Version 2.0) User’s Guide

14

Installation, Continued

Installing UMS, Continued

Step Action

3 Left click on the Next button when you see the Welcome to the InstallShield Wizard for UMS screen.

4 Type your User Name and Company Name into the appropriate fields. Select all users or self-accessible

rights by left clicking on one of the two radio buttons, (Anyone who uses this computer [all users] or, Only

for me [AMI]). Left click on the Next button to continue.

Cont’d

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American Megatrends UMS Unified Management Server User guide

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