QUANTA QSSC-S99K 2U User manual

User’s Manual

2U 2-Way x86 Server

QSSC-S99K 2U

铅

Lead

(Pb)

○

Preface

Regional EMC Compliance Information

FCC Verification Notice (USA only)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation.

Class

A

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant

to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the manufacturer’s instruction manual, may cause harmful interference with radio

communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which

case you will be required to correct the interference at your own expense.

INDUSTRY CANADA (Canada only)

This Class B (or Class A, if so indicated on the registration label) digital apparatus meets the requirements of the

Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la Classe B (ou Classe A, si ainsi indiqué sur l’étiquette d’enregistration) respecte

toutes les exigences du Reglement sur le Materiel Brouilleur du Canada.

CE Declaration of Conformity (EUROPE only)

This product has been tested in accordance to, and complies with the European Low Voltage Directive

(73/23/EEC) and European EMC Directive (89/336/EEC).

The product has been marked with the CE Mark to illustrate its compliance.

China RoHS Declaration Table

部件名称

(Component Name)

有毒有害物质或元素(Hazardous Substance)

铅

Lead

(Pb)

汞

Mercury

(Hg)

镉

Cadmium

(Cd)

六价铬

Chromium VI

Compounds

(Cr6+)

多溴联苯

Polybrominated

Biphenyls

(PBB)

多溴二苯醚

Polybrominated

Diphenyl Ethers

(PBDE)

机箱子组件

Chassis Subassembly

电源

Power Supply

印刷版组件

Printed Board

A

ssemblies (PBA)

○: 表示该有毒有害物质在该部件所有均质材料中的含量均在 SJ/T 11363-2006 标准规定的限量要求以下.

○

○: Indicates that this hazardous substance contained in all homogeneous materials of this part is below the limit requirement in SJ/T 11363-2006.

ii

○

Preface

Copyright

This publication, including all photographs, illustrations and software, is protected under international copyright

without the express written consent of the manufacturer.

Version 1.0, September, 2010

Disclaime

r

The information in this document is subject to change without notice. The manufacturer makes no representations

or warranties with respect to the contents hereof and specifically disclaims any implied warranties of

merchantability or fitness for any particular purpose. Furthermore, the manufacturer reserves the right to revise

this publication and to make changes from time to time in the content hereof without obligation of the manufacturer

to notify any person of such revision or changes.

For the latest information and updates please refer to www.qsscit.com.

iii

Preface

Safety Information

READ THIS IMPORTANT SAFETY INFORMATION SECTION. RETAIN THIS MANUAL FOR REFERENCE.

READ THIS SECTION BEFORE SERVICING.

CAUTION!

TO REDUCE THE RISK OF ELECTRIC SHOCK, THIS SERVER SHOULD ONLY BE SER-

VICED BY QUALIFIED SERVICE PERSONNEL.

RTC Battery

CAUTION!

TO REDUCE THE RISK OF ELECTRIC SHOCK, THIS SERVER SHOULD ONLY BE SER-

VICED BY QUALIFIED SERVICE PERSONNEL.

Power Supply

CAUTION!

THE POWER SUPPLIES IN YOUR SYSTEM MAY PRODUCE HIGH VOLTAGES AND

ENERGY HAZARDS, WHICH CAN CAUSE BODILY HARM. UNLESS YOU ARE IN-

STRUCTED OTHERWISE, ONLY TRAINED SERVICE TECHNICIANS ARE AUTHORIZED

TO REMOVE THE COVERS AND ACCESS ANY OF THE COMPONENTS INSIDE THE

SYSTEM.

Power Supply Cord

CAUTION!

THIS SYSTEM MAY HAVE MORE THAN ONE POWER SUPPLY CABLE. TO REDUCE

THE RISK OF ELECTRICAL SHOCK, A TRAINED SERVICE TECHNICIAN MAY NEED TO

DISCONNECT ALL POWER SUPPLY CABLES BEFORE SERVICING THE SYSTEM.

Laser Drive Equipment

The optical transceiver module in this server is a laser Class 1 product.

Ambient Operation

This equipment cannot be operated above an ambient operation temperature of 40 degrees centigrade.

Equipment Location

This equipment can only be accessed by SERVICE PERSONNEL or by USERS who have been instructed about

the reasons for the restrictions applied to the location. Access is through the use of a TOOL or lock and key, or

other means of security, and is controlled by the authority responsible for the location.

CAUTION!

REGARDING THE STANDARDS OF WORKSTATIONS REGULATIONS, DO NOT PLACE

THE MODEL IN THE VISUAL FIELD OF THE USER, BECAUSE OF THE GLOSSY FRONT

OF THE CASE.

Rack Mounting of Systems

CAUTION!

BEFORE WORKING ON THE RACK, MAKE SURE THAT THE STABILIZERS ARE SE-

CURED TO THE RACK, EXTENDED TO THE FLOOR, AND THAT THE FULL WEIGHT OF

THE RACK RESTS ON THE FLOOR. INSTALL FRONT AND SIDE STABILIZERS ON A

SINGLE RACK OR FRONT STABILIZERS FOR JOINED MULTIPLE RACKS BEFORE

WORKING ON THE RACK.

CAUTION!

A

LWAYS LOAD THE RACK FROM THE BOTTOM UP, AND LOAD THE HEAVIEST ITEM

IN THE RACK FIRST. MAKE SURE THAT THE RACK IS LEVEL AND STABLE BEFORE

EXTENDING A COMPONENT FROM THE RACK.

iv

Preface

CAUTION!

DO NOT OVERLOAD THE AC SUPPLY BRANCH CIRCUIT THAT PROVIDES POWER TO

THE RACK. THE TOTAL RACK LOAD SHOULD NOT EXCEED 80 PERCENT OF THE

BRANCH CIRCUIT RATING.

CAUTION!

ENSURE THAT PROPER AIRFLOW IS PROVIDED TO COMPONENTS IN THE RACK. DO

NOT STEP ON OR STAND ON ANY COMPONENT WHEN SERVICING OTHER COMPO-

NENTS IN A RACK.

Typographic Conventions

Several different typographic conventions are used throughout this manual. Refer to the following examples for

common usage.

Bold type face denotes menu items, buttons and application names.

Italic type face denotes references to other sections.

Note:

Highlights general or useful information and tips.

WARNING!

Warning information appears before the text it references and should not be ig-nored as the

content may prevent damage to the device.

CAUTION!

CAUTIONS APPEAR BEFORE THE TEXT IT REFERENCES, SIMILAR TO NOTES AND

WARNINGS. CAUTIONS, HOWEVER, APPEAR IN CAPITAL LET-TERS AND CONTAIN

VITAL HEALTH AND SAFETY INFORMATION.

Personal Inventory

This Computer system is designed for years of productive computing. Use this section to keep notes about details

of your purchase. Update this section when you add new options.

Date of Purchase:

Dealer’s Name:

Phone:

A

ddress:

E-mail Address:

WWW Site:

Serial Number:

CPU Type:

Hard Disk Capacity:

Memory Capacity:

A

ccessories

(check the accessories that shipped with your model):

 CPU heat sink x 2

 Utility CD ROM with support software driver and

user's manual x 1

 Rail slide kit x 1 set

 Others________________

v

CHAPTER 1 1

Introduction 1

Checklist 1

A Tour of the System 2

Front View 2

Rear View 4

System Controls and LEDs Description 6

CHAPTER 2 7

Installing Hardware 7

Safety Measures 7

S99K 2U Mainboard Components 8

Installing Hard Drives 9

Removing the Chassis Cover 11

Removing the Fan Duct 12

Installing CPUs 13

Installing Heat Sinks 15

Installing the Fan Duct 16

Installing an Expansion Card 17

Installing Memory 18

Supported DIMM Configuration 19

Replacing the Fan Assembly 20

Installing the LSI/PERC 6i card and Battery 21

Installing a Redundant Power Supply Unit 23

Replacing a Power Supply Unit 24

Replacing the Riser Card 25

Replacing the Expander Backplane 26

Replacing the Motherboard 27

Replacing the Chassis Cover 28

CHAPTER 3 29

BIOS 29

BIOS System Support 29

BIOS Features 29

BIOS POST 29

PCI Sub-System Sub Device ID 29

Hotkeys 29

LEDs 30

Boot Device Sequence Selection 30

Eventlog 30

System Management BIOS (SMBIOS) 31

ACPI BIOS 31

RAID 31

Console Redirection 31

Processor Configuration 32

Memory Configuration 33

Setup Function 36

Summary Screen 36

BIOS Setup Options at Boot 36

Access Level 36

Setup submenu: Main 37

Setup submenu: Advance 37

Setup submenu: Boot 44

Setup submenu: Server 46

Setup submenu: Security 49

Setup submenu: Exit 49

Preface

T

ABLE OF CONTENTS

vi

ACPI BIOS Specification 51

System States 51

Query System Address Map 52

BIOS and BMC Communication 55

Overview 55

KCS 55

CHAPTER 4 56

BMC 56

Introduction 56

Order of Precedence 56

Intended Audience 56

Reference Documents 56

Acronyms 57

Server System Overview 60

BMC Hardware Architecture Overview 60

BMC Key Features and Functions 62

Power System 62

Front Panel User Interface 64

Host Interface 69

IPMB Interface 69

LAN Interface 69

NMI 70

Serial Over LAN 70

Channel Number Assignment 70

Time Sync 71

SEL 71

SDR 71

FRU and Device ID Map 72

Platform Event 72

AST2050 Firmware Update 74

Temperature Monitoring 74

Voltage Monitoring 74

FAN Control and Monitoring 75

Bus Error Detection 75

Processor Error Detection 75

Watchdog 76

BIOS BMC Interface 77

RMCPOEM Command Packet Format 77

IPMI 1.5/2.0 Command Support List 78

GUID Flow Chart 78

IPMI Device Global Commands 78

BMC Device and Messaging Command 79

BMC Watchdog Timer Commands 80

Chassis Commands 80

Event Commands 81

SEL Commands 81

SDR Repository Commands 81

FRU Inventory Device Commands 82

Sensor Device Commands 82

LAN Commands 82

PEF/PET Alerting Commands 85

OEM Command 87

Sensor and SDR Definition 89

Sensor Relate SDR Format 89

SDR Type 11h—FRU Device (M/B) 106

SDR Type 12h—BMC Device Locator Record 106

Preface

vii

FRU Format 107

MB FRU 107

Front Panel FRU 109

WEB GUI 113

Web GUI Requirements 113

KVM Session 113

Virtual Media Session 114

CHAPTER 5 115

ESMS 115

Introduction 115

Acronyms 115

WEB Interface 116

Login 116

System Information 117

Server Health 120

Configuration 123

Remote Control 137

Language 140

User Privilege for WEB 141

KVM Interface 142

Setting up Internet Explorer 142

Console Redirection Window 145

APPENDIX A 153

Support 153

Before you Begin 153

Installing the Rack Brackets 154

Troubleshooting Sequence 156

Server Boot Issues 156

Installation Problems 158

Troubleshooting External Connections 158

Status LED Descriptions 159

AMI POST Errors and Beep Codes 161

POST Code Checkpoints 162

Beep Codes 164

POST Error Messages and Handling 165

Preface

viii

Chapter 1 — Introduction

Chapter 1

Introduction

The QSSC-S99K 2U server system features a motherboard with two FC-LGA1366 socket that accommodate single or dual

Intel® Xeon Nehalem-EP processors, and features the Tylersburg-EP-2S/ICH10R chipsets.

Eighteen DDR3 registered DIMM slots enable you to add up to 144 GB of total memory. ECC support provides extra

security against system failure. Six Serial ATA II (SATAII) ports and four optional Serial Attached SCSI 6Gbp/s ports

provide maximum flexibility in installing hard drives.

The QSSC-S99K 2U has a full range of I/O ports, including two USB ports, two 10/100/1000 Gigabit Ethernet LAN ports, one

link from ICH10R+82576, one 10/100M LAN port from AST2050, one 9-pin serial port, and one 15-pin VGA port.

ASPEED 2050 server management firmware enables the administrator to monitor the QSSC-S99K 2U status through a typical

web browser.

Checklist

Carefully unpack the QSSC-S99K 2U and check that the following items are included.

 One QSSC-S99K 2U chassis

 One single power supply or a set of redundant power supplies

 One CPU heat sink for a single CPU order, two CPU heat sinks for a dual CPU order

 One set of rack mount rails

 User manual

 One utility CD with support software drivers

Contact your vendor if some items are missing or appear damaged.

1

Chapter 1 — Introduction

A Tour of the System

The following sections describe the external features for the hot swap version of the QSSC-S99K 2U.

Front View

1.

2.

3.

4.

Front control panel (left)

HDD bay

HDD release lever/ button

HDD status LEDs

See Front Control Panel on page 3.

HDD bay

Use this lever/button to remove the hard drive in HDD bay 1.

Display HDD status:

Active/Present: Green

Fault: Red

5.

Logo panel (right) Right panel

2

Chapter 1 — Introduction

Front Control Panel

1.

2.

Power LED

Status LED

Lights Green when server is powered on.

Displays status/errors and is controlled by BMC

Color

A

mber

A

mber

Condition

Blinking

Off

Occurrence

Non-critical failure: Fan voltage temperature

state.

3.

4.

5.

6.

NIC1 LED

NIC2 LED

HDD active LED

System D LED

Lights green when a connection is made to the NIC1 port, blinks when

NIC1 port is active (access).

Lights green when a connection is made to the NIC2 port, blinks when

NIC2 port is active (access).

Lights Green for hard drive operation.

See table below for behavior.

Color

Blue Off

Blinking

Condition

Occurrence

No identification

Indicate, ID button pressed on chassis

7.

8.

Power button

System D button

Press this button to turn on the QSSC-S99K 2U.

Press to light ID LED.

3

Chapter 1 — Introduction

Rear View

1.

2.

3.

Power module

I/O ports

A

dd-on card covers

Connect the power cable to the socket. An optional power module can be installed

for backup power support.

Connect I/O devices to these ports. See QSSC-S99K 2U I/O Ports on page 5.

Remove these covers before installing any PCI-e card.

4

Chapter 1 — Introduction

QSSC-S99K 2U I/O Ports

The QSSC-S99K 2U has the following I/O port configuration.

1.

2.

3.

4.

5.

6.

7.

8.

9.

Status LED

ID button

Rear ID LED

Serial port

VGA port

USB ports

Remote monitoring and

management (RMM)

NIC1

NIC2

Behavior is controlled by BMC (see System Controls and LEDs Description on

page 6).

Press to light front and rear ID LEDs (see table below for behavior).

Lights when the system has been selected for identification

Connect serial devices to this port.

Connect a monitor to this port.

Connect USB devices to these two ports.

Connect a RJ-45 jack to this port to link to a 10/100M LAN from AST2000.

Connect a RJ-45 jack to this port to link to a 10/100/1000 Megabit Ethernet

LAN.

Connect a RJ-45 jack to this port to link to a 10/100/1000 Megabit Ethernet

LAN.

5

Chapter 1 — Introduction

System Controls and LEDs Description

Front System Controls

RESET

Reset Button

Identification

Button

Power button

Push to restart the system when the system is powered on.

Push to clear the ID LED

Toggles system power. When system is off, push briefly to power on the PSU and

the system. When power is on, push briefly to turn off.

Front System LEDs

Fault LED Displays status/errors and is controlled by BMC.

Color

A

mbe

r

Condition

Blinking

Occurrence

Critical Failure: critical Fan, Voltage, Tem-

perature state

Non-Critical Failure: non-critical Fan, Volt-

age, Temperature state, CPU Thermal Trip.

Off

NIC2 LED

NIC1 LED

HDD Active LED

Power LED

Service LED

OK

Lights green when a connection is made to the NIC2 port, blinks off when there is

traffic on the NIC2 port.

Lights green when a connection is made to the NIC1 port, blinks off when there is

traffic on the NIC1 port.

Lights for hard drive operation.

Lights when server is powered on. (This LED is inside the button on the 2.5” option)

Lights when the BMC port is on, blinks off when there is traffic on the BMC port.

Rear System LEDs

Status System Status LED Displays status/errors and is controlled by BMC.

Color

A

mbe

r

Condition

Blinking

Occurrence

Critical Failure: critical Fan, Voltage, Temperature

state

Non-Critical Failure: non-critical Fan, Voltage,

Temperature state, CPU Thermal Trip

Off

System ID LED

Color

Blue

LAN2 LED

Condition

Off

On

OK

Occurrence

No Identification requested

Unit selected for identification

Lights when front or rear ID button is pressed.

Link/Act: Lights green when a connection is made to the NIC2 port, blinks off

when there is traffic on the NIC2 port.

Speed: Lights green when speed is 100 Mbits/sec, Lights Amber when speed is

1000Mbits/sec

LAN1 LED

Link/Act: Lights green when a connection is made to the NIC1 port, blinks off

when there is traffic on the NIC1 port.

Speed: Lights green when speed is 100 Mbits/sec, Lights Amber when speed is

1000 Mbits/sec

Service Port

Lights when the BMC port is on, blinks off when there is traffic on the BMC port.

6

Chapter 2 — Installing Hardware

Chapter 2

Installing Hardware

Safety Measures

Computer components and electronic circuit boards can be damaged by discharges of static electricity. Working

on computers that are still connected to a power supply can be extremely dangerous. Follow the simple guidelines

below to avoid damage to your computer or injury to yourself.

 Always disconnect the computer from the power outlet whenever you are working inside the computer case.

 If possible, wear a grounded wrist strap when you are working inside the computer case. Alternatively,

discharge any static electricity by touching the bare metal chassis of the computer case, or the bare metal body

of any other grounded appliance.

 Hold electronic circuit boards by the edges only. Do not touch the components on the board unless it is

necessary to do so. Do not flex or stress the circuit board.

 Leave all components inside the static-proof packaging until you are ready to use the component for the

installation.

7

Chapter 2 — Installing Hardware

QSSC-S99K 2U Mainboard Components

The following illustration displays the most important mainboard components.

Figure 1 – Mainboard diagram

Item Component

PCI-E Slot for riser card

CPU0 socket

I/O ports (see Rear View on page 4)

ID LED button

CPU0 power connector

DDR3 DIMM slots x9 (CPU0)

CPU0 power connector

CPU1 socket

Mainboard power connector

CPU1 power connector

DDR3 DIMM slots x9 (CPU1)

IPMB connector

SATA II connectors x 6

Front USB connectors x2

Front panel connectors

Port 80

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

8

Chapter 2 — Installing Hardware

Installing Hard Drives

Follow these instructions to install an HDD:

1.

Push the release button in the direction of the arrow .

The HDD tray-locking handle springs open

.

2.

Open the locking handle and pull to remove the HDD tray .

3.

Place the hard drive on the HDD tray and secure with the four screws. Do not over tighten the

screws.

9

Chapter 2 — Installing Hardware

4. Replace the HDD tray and push firmly until the sits flush in the HDD bay.

5.

Close the locking handle by pushing it in the direction shown until it clicks.

10

Chapter 2 — Installing Hardware

Removing the Chassis Cover

Refer to the following illustrations for instructions on removing the chassis cover:

1.

2.

3.

Remove the securing screw 

Press the top cover release button 

Slide the cover back and then remove 

11

Chapter 2 — Installing Hardware

Removing the Fan Duct

Refer to the following instructions to remove the fan duct assembly.

1.

2.

Locate the fan duct cover and remove the four (4) securing screws 

Carefully lift up the fan duct cover as shown 

12

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