Bticino 345829 User manual

345829

08/13-01 PC

PABX telephone switchboard

Instructions for use

PABX telephone switchboard

Instructions for use

1 Introduction 6

1.1 The telephone switchboard 6

General description 6

2 Use 8

2.1 Telephone functions 8

Dedicated keys on BTicino telephones 8

Direct access to the telephone line 8

Calling an external telephone number 8

Calling an extension 8

Call a number in the address book 9

Calling all extensions 9

Answering a second call 9

Putting the call on hold to answer another call

(telephone calls only) 10

Putting the call on hold 10

Putting the call on hold and transferring it 10

Putting on hold and transferring general calls 10

Putting on hold and transferring using the pager 11

Using the call transfer function 11

Forwarding telephone calls 11

Answering forwarded calls 11

Answering for an absent person 12

Operation in case of power cut 12

2.2 Video door entry system functions 12

Pager function 12

Intercommunicating call from the video door entry

system Handset 12

Intercommunicating call within the apartment 13

Intercommunicating call between apartments 13

DISA service activation 13

DOSA activation service 13

Answering a DOSA service call 14

Door lock release using the DOSA service 14

2.3 Home automation commands 14

Sending home automation commands from an

extension telephone 14

Sending home automation commands from an

outside telephone line 15

2.4 Other services 15

Automatic fax recognition (fax switch) 15

Telephone and video door entry system answering

machine 15

Changing the scenario 16

Customisation of voice messages 16

Descrizione

PABX telephone switchboard

Instructions for use

Introduction

1.1 The telephone switchboard 6

1.1 The telephone switchboard

1 Introduction

In addition to the various telephone functions, the 345829 telephone

switchboard also provides integration with the BTicino video door

entry system; for example, using the telephones connected to the

switchboard it will be possible: to answer a door entry system call,

control the opening of the door lock, control the switching on of the

stair lights.

The use of the telephone switchboard in a door/video door entry

system also enables intercommunication among all the telephones

and handsets installed.

When correctly programmed, it gives the possibility of forwarding

both door entry system calls and telephone calls to certain numbers

programmed in the address book.

The switchboard also enables using the caller display service on all the

8 extensions (if the service is active on the owner line, and telephones

preset for this service are being used); during an intercommunicating

call, the switchboard enables displaying the caller.

The remote activation function gives the possibility of sending

controls to the My Home system (lights, automations, and scenarios)

with a simple call, both using the external fixed line and a

mobile phone.

The switchboard provides interaction with the My Home system using

9 different commands.

The 354829 telephone switchboard is capable of managing, in its

basic version, two telephone lines, up to 8 telephone extensions, and

as many video door entry systems. A range of accessories is available

General description

which, when connected to the switchboard, offers the possibility of

expanding the performance and potential, to meet the needs

of the user.

To ensure ease of use and flexibility of the services, the switchboard

is particularly suitable for use in homes, shops, offices, and the small

service sector in general.

The manufacturer ensures full compatibility with all telephone

handsets, with touch tone telephones, faxes, cordless phones, and

answering machines.

It is not possible to connect a modem (56K) on the switchboard

output.

If required, this should be directly connected to the telephone line.

Speed Full Link

System

345829

PABX 288 exp

PRI: 110 - 240V~

210 - 130mA

50/60 Hz

PD max 13W

10W02

Descrizione

PABX telephone switchboard

Instructions for use

Use

2.1 Telephone functions 8

2.2 Video door entry system functions 12

2.3 Home automation commands 14

2.4 Other services 14

 Lift the handset

 If the service for direct access to the telephone line is active,

press R

 Digit the extension number from 401 to 408

2.1 Telephone functions

Last call redial key

Access to the telephone address book

Stair lights switching on;

with other types of telephones digit R8

Entrance panel door lock release;

with other types of telephones digit R7

Speaker phone

Auto-switching on and cycling between

entrance panels and/or cameras

Bell exclusion

Calling an extension

2 Use

Dedicated keys on BTicino telephones

 Lift the handset

 Enter the telephone number to call

TEL NUMBER

Calling an external telephone number

 If the service for access to the telephone line is not active, before

dialling the number enter 0 (the switchboard uses the first

available telephone line), or 11 to access line 1, or 12 for line 2; if a

telephone line expansion unit has been installed, dial 13 for line 3

and 14 for line 4.

 In the base switchboard configuration, direct access to the

telephone line is enabled, to allow access to the outside

telephone line:

 Lift the handset

Direct access to the telephone line

PABX telephone switchboard

Instructions for use

BTicino telephones have a dedicated key for access to their internal

address book; when using other types of telephone you can call a

number in the switchboard address book:

 Lift the handset.

 If the service for direct access to the telephone line is active,

press R.

 Dial the number 30 followed by the progressive number assigned

in the address book to the telephone number to call (from 001 to

200, the number must always be made up of 3 figures).

Call a number in the address book

 After hearing the warning tone, in order to answer the new call,

replace the handset to end the current call.

 Wait for the telephone to ring

 Lift the handset to answer

Answering a second call

 If during a conversation a second call is received, this is announced

by different warning tones, depending on the origin of the call:

- 1 short BEEP outside line call

- 2 BEEPS door entry system call

- 1 extended BEEP intercom call

 Lift the handset

 If the service for direct access to the telephone line is active,

press R

 Digit 400

Calling all extensions

 After hearing the warning tone, press R2 to put the caller on hold.

It is now possible:

A) To end the second call, and restart the conversation with the

caller on hold; to do this:

 put the handset down

 wait for the call signal

 lift the handset to restart the conversation on hold

B) End the first conversation on hold and start the conversation

with the second caller; to do this:

 enter R2 to restart the first conversation

 end the conversation by putting the handset down

 wait for the call signal

 lift the handset to restart the second conversation on hold

C) Transfer the second conversation to another telephone handset:

 press R and enter the desired extension number

 wait for the extension to answer

 put the handset down

 after putting the handset down, the telephone rings

 lift the handset to restart the first conversation on hold

Putting the call on hold to answer another call

(telephone calls only)

2 Use

 Press R

 To restart the conversation press R again.

 Press R; enter the extension number the call must be transferred to

 If the extension does not answer, press R to take the call back.

Putting the call on hold

Putting the call on hold and transferring it

 Press R

 Digit 400

 All the handsets will ring. The first that occupies the line enters in

communication with the caller.

Putting on hold and transferring general calls

PABX telephone switchboard

Instructions for use

 Press R

 Digit #

 The “pager” function enables callers to broadcast their voice using

the sound system loudspeakers and handsets with speaker phone

when looking for the call recipient. It will be possible to answer

from one of the available telephones.

Putting on hold and transferring using the pager

Using the call transfer function

After activating the call transfer function proceed as follows:

 The person transferring the call puts the handset down after

the first ring; in this case, the person answering the call will be

immediately in communication with the caller previously

put on hold.

 The person transferring the call waits for an answer; the person

answering will be connected to the person transferring the call. In

this case there will be three possibilities:

the person transferring the call puts the handset down; the

person answering the call enters in direct communication with

the caller on hold

the person answering the call presses R and enters in direct

communication with the caller on hold

the person transferring the call presses R to communicate with

the caller on hold

Answering forwarded calls

The person away from home answering the call must:

 Answer the call from a mobile or fixed phone

 After answering, the switchboard sends a voice message

 To start the conversation press a digit (0 to 9)

 The voice connection with the person making the call is

established

 Every 2 minutes of conversation, the switchboard emits a tone to

warn that the time available is expiring

 To continue the conversation press a digit (0 to 9), otherwise the

conversation will end automatically within a few seconds

 To stop the conversation at any time press

or # and put the

handset down

 This function gives the possibility of forwarding incoming calls to

an external number (saved in position 51 of the address book).

When the service is active, calls are transferred automatically,

without telephone extensions ringing.

 The service requires at least 2 outside telephone lines.

Forwarding telephone calls

 In case of power cut, extensions 401 and 402 will still be able

to make telephone calls.

Operation in case of power cut

401 for line 1 402 for line 2

8 audio-video-telephone handsets and up to 8 video handsets can be

connected to the telephone switchboard. For the basic functions refer

to the first page of paragraph 2.1.

2.2 Video door entry system functions

Pager function

This function can be used to broadcast a speaker phone message

using the sound system loudspeakers and handsets with speaker

phone. The recipient can answer from any extension.

To activate the function:

 Lift the handset

 If the service for direct access to the telephone line is active,

press R

 Press #

 If there is no answer, to end the call simply put the handset down.

When making a call from a video door entry system handset with

address 1 to 8, the call will be addressed to the corresponding

telephone extension.

Intercommunicating call from the video door entry system

Handset

2 Use

If an extension telephone rings but the person for whom the call is

intended cannot take it:

 Lift the handset.

 If the service for direct access to the telephone line is active,

press R.

 Dial the number 90 followed by the extension number (from 401

to 408).

Answering for an absent person

PABX telephone switchboard

Instructions for use

Intercommunicating call within the apartment

To make an intercommunicating call from a telephone to a video

handset within the same apartment:

 Lift the handset

 Press R

 Digit 4, followed by the number of the handset to call

(from 1 to 99)

Intercommunicating call between apartments

To make an intercommunicating call from a telephone to another

apartment:

 Lift the handset

 Press R

 Digit 5, followed by the number of the apartment to call

(from 1 to 99)

 All the extensions of the apartment being called will ring. The

receiver lifted will take the call.

DOSA activation service

This function can only be activated using the TiPABX programming

software.

If activated, it gives the possibility of transferring a door entry system

call to the telephone number previously saved in the address book of

the switchboard with short numbers:

48 49 and 50

This makes the user available even when not inside the home.

For more information ask the installer.

DISA service activation

This function can only be activated using the TiPABX programming

software.

If activated , following a telephone call the switchboard automatically

sends a voice message with the instructions for contacting the

desired extension (e.g.: to talk to extension 4 press 4).

The call must enter the extension number during the voice message,

or within the following 10 seconds.

In case of error, or failure to enter the extension number, the voice

message is repeated; in case of further error, the call is forwarded to

the “operator” telephone unit (telephone 1 by default).

If while the DISA voice message is being broadcasted the “remote

activation/unblock” password is entered, the user gains access to

the My Home remote activation service (if active).

For more information ask the installer.

Answering a DOSA service call

The person away from home answering the call must:

 Answer the call from a mobile or fixed phone

 After answering, the switchboard sends a voice message

 To start the conversation press a digit (0 to 9)

 The conversation with the door entry caller is activated

 After 45 seconds of conversation the switchboard emits a tone to

warn that the time available is expiring

 To continue the conversation press a digit (0 to 9), otherwise the

conversation will end automatically within a few seconds

 To stop the conversation at any time press

or # and put the

handset down

Door lock release using the DOSA service

 During the conversation press 97 to release the door lock

The DOSA service also offers the possibility of releasing the door lock

of the entrance panel:

The switchboard can be programmed for sending up to 9 different

controls to the My Home system (lights, automations, temperature

control, sound system and scenarios). The controls may be sent using

the fixed external telephone line, or the mobile network.

Contact the installer to help you program the most useful commands.

2.3 Home automation commands

To send a command to the switchboard from an extension telephone

proceed as follows:

 Lift the handset.

 If the service for direct access to the telephone line is active, press R.

 Dial the number 99 followed by the command number

(from 1 to 9).

Sending home automation commands from an extension

telephone

 Wait for the confirmation voice message.

 Now you can hang up or send a new command.

PABX telephone switchboard

Instructions for use

In order to send a command to the switchboard from the external

telephone line, proceed as follows:

 Enter the home telephone number (the external line the

switchboard is connected to). After 5 rings (or the number of

rings set by the installer), a voice message will ask the user to

enter the password; the service can be accessed by entering the

password even when an answering machine or a telefax machine

are connected.

 Enter the remote activation/unlocking password

(for the correct password contact the installer)

Sending home automation commands from an outside

telephone line

 Enter the command following the instructions of the switchboard

 Wait for a confirmation voice message

 Put the handset down, or send a new command (up to 5 different

commands can be sent during one telephone call)

This service can be programmed by the installer in one or more

scenarios and on one or both the outside lines.

When the scenario is active, the switchboard will recognise any

external calls intended for a Fax (data call) machine, and forward them

directly to the corresponding extension.

When an external call is received, the switchboard answers with the

message “wait please”. If it receives a Fax tone within 6 seconds, the

call is sent to the programmed extension.

If while the “Fax switch” service voice message is being broadcasted

the “remote activation/unblock” password is entered, the user gains

access to the My Home remote activation service.

Automatic fax recognition (fax switch)

Telephone and video door entry system answering machine

By connecting an answering machine to an extension and

programming this extension to perform the answering machine

function (for more information contact the installer), it will be possible

to use the answering machine service both for telephone and door

entry system calls.

Both services can be activated at the same time: the answering

machine connected to the switchboard will activate both when

an external telephone call and a video door entry system call are

received.

If while the answering machine voice message is being broadcasted

the “remote activation/unblock” password is entered, the user gains

access to the MY HOME remote activation service.

2.4 Other services

2 Use

Customisation of voice messages

Pre-recorded voice messages may be customised using the following

procedure:

 Lift the handset

 If the service for direct access to the telephone line is active, press R

 Enter

followed by the ID (00 to 11) of the message being

customised (see table on the side)

 Record the custom message

 Each message has a maximum duration limit, after which recording

is automatically interrupted; to end recording before this time limit

has expired press R

Your switchboard can be programmed to work according to preset

scenarios which operate differently as a function of the time and/or

day of the week.

Activation of the scenarios is managed autonomously by the

switchboard and follows the programming made by the installer

(contact your installer for more information); the procedure which

follows lets you change from the active scenario to another.

Changing the scenario

 Lift the handset.

 If the service for direct access to the telephone line is active, press R.

 Dial the number 31 followed by the user password

 Dial the scenario number (from 1 to 3).

PASSWORD

PABX telephone switchboard

Instructions for use

ID EVENT PRE-RECORDED MESSAGE

00 Waiting message Please wait

02 DOSA redirection Call from the door entry system

Remote activation

message

MyHome system: insert password

05 Error Error

06 Command executed Command executed

Command not

executed

Command not executed

MY HOME remote

activation

To execute command 1 push 1.

To execute command 2 push 2.

To execute command 3 push 3.

To execute command 4 push 4.

To execute command 5 push 5.

To execute command 6 push 6.

To execute command 7 push 7.

To execute command 8 push 8.

To execute command 9 push 9.

Menù DISA 1 Hello. Please dial the internal number you wish to call, or

wait for a free operator.

10 Menù DISA 2 Bticino PABX. We are absent at the moment.

11 Call forwarding Externall call submitted by Bticino Pabx.

BTicino SpA reserves at any time the right to modify the contents of this booklet and to communicate,

in any form and modality, the changes brought to the same.

BTicino SpA

Viale Luigi Borri 231

21100 Varese - Italy

Bticino 345829 User manual

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