The Bticino 345829 PABX telephone switchboard seamlessly integrates with your BTicino video door entry system, allowing you to answer door calls, control door locks, and manage home automation commands from any connected extension. Enjoy hands-free communication with the built-in speakerphone and easily transfer calls between extensions or to an external number. The system's compatibility with caller display services and intercommunication features enhances convenience and flexibility.
The Bticino 345829 PABX telephone switchboard seamlessly integrates with your BTicino video door entry system, allowing you to answer door calls, control door locks, and manage home automation commands from any connected extension. Enjoy hands-free communication with the built-in speakerphone and easily transfer calls between extensions or to an external number. The system's compatibility with caller display services and intercommunication features enhances convenience and flexibility.
345829
08/13-01 PC
PABX telephone switchboard
Instructions for use
2
PABX telephone switchboard
Instructions for use
3
1 Introduction 6
1.1 The telephone switchboard 6
General description 6
2 Use 8
2.1 Telephone functions 8
Dedicated keys on BTicino telephones 8
Direct access to the telephone line 8
Calling an external telephone number 8
Calling an extension 8
Call a number in the address book 9
Calling all extensions 9
Answering a second call 9
Putting the call on hold to answer another call
(telephone calls only) 10
Putting the call on hold 10
Putting the call on hold and transferring it 10
Putting on hold and transferring general calls 10
Putting on hold and transferring using the pager 11
Using the call transfer function 11
Forwarding telephone calls 11
Answering forwarded calls 11
Answering for an absent person 12
Operation in case of power cut 12
2.2 Video door entry system functions 12
Pager function 12
Intercommunicating call from the video door entry
system Handset 12
Intercommunicating call within the apartment 13
Intercommunicating call between apartments 13
DISA service activation 13
DOSA activation service 13
Answering a DOSA service call 14
Door lock release using the DOSA service 14
2.3 Home automation commands 14
Sending home automation commands from an
extension telephone 14
Sending home automation commands from an
outside telephone line 15
2.4 Other services 15
Automatic fax recognition (fax switch) 15
Telephone and video door entry system answering
machine 15
Changing the scenario 16
Customisation of voice messages 16
4
6
1.1 The telephone switchboard
1 Introduction
In addition to the various telephone functions, the 345829 telephone
switchboard also provides integration with the BTicino video door
entry system; for example, using the telephones connected to the
switchboard it will be possible: to answer a door entry system call,
control the opening of the door lock, control the switching on of the
stair lights.
The use of the telephone switchboard in a door/video door entry
system also enables intercommunication among all the telephones
and handsets installed.
When correctly programmed, it gives the possibility of forwarding
both door entry system calls and telephone calls to certain numbers
programmed in the address book.
The switchboard also enables using the caller display service on all the
8 extensions (if the service is active on the owner line, and telephones
preset for this service are being used); during an intercommunicating
call, the switchboard enables displaying the caller.
The remote activation function gives the possibility of sending
controls to the My Home system (lights, automations, and scenarios)
with a simple call, both using the external fixed line and a
mobile phone.
The switchboard provides interaction with the My Home system using
9 different commands.
The 354829 telephone switchboard is capable of managing, in its
basic version, two telephone lines, up to 8 telephone extensions, and
as many video door entry systems. A range of accessories is available
General description
which, when connected to the switchboard, offers the possibility of
expanding the performance and potential, to meet the needs
of the user.
To ensure ease of use and flexibility of the services, the switchboard
is particularly suitable for use in homes, shops, offices, and the small
service sector in general.
The manufacturer ensures full compatibility with all telephone
handsets, with touch tone telephones, faxes, cordless phones, and
answering machines.
It is not possible to connect a modem (56K) on the switchboard
output.
If required, this should be directly connected to the telephone line.
Speed Full Link
System
345829
PABX 288 exp
PRI: 110 - 240V~
210 - 130mA
50/60 Hz
PD max 13W
10W02
8
Lift the handset
If the service for direct access to the telephone line is active,
press R
Digit the extension number from 401 to 408
2.1 Telephone functions
Last call redial key
Access to the telephone address book
Stair lights switching on;
with other types of telephones digit R8
Entrance panel door lock release;
with other types of telephones digit R7
Speaker phone
Auto-switching on and cycling between
entrance panels and/or cameras
Bell exclusion
Calling an extension
2 Use
Dedicated keys on BTicino telephones
Lift the handset
Enter the telephone number to call
TEL NUMBER
Calling an external telephone number
If the service for access to the telephone line is not active, before
dialling the number enter 0 (the switchboard uses the first
available telephone line), or 11 to access line 1, or 12 for line 2; if a
telephone line expansion unit has been installed, dial 13 for line 3
and 14 for line 4.
In the base switchboard configuration, direct access to the
telephone line is enabled, to allow access to the outside
telephone line:
Lift the handset
Direct access to the telephone line
9
PABX telephone switchboard
Instructions for use
BTicino telephones have a dedicated key for access to their internal
address book; when using other types of telephone you can call a
number in the switchboard address book:
Lift the handset.
If the service for direct access to the telephone line is active,
press R.
Dial the number 30 followed by the progressive number assigned
in the address book to the telephone number to call (from 001 to
200, the number must always be made up of 3 figures).
Call a number in the address book
After hearing the warning tone, in order to answer the new call,
replace the handset to end the current call.
Wait for the telephone to ring
Lift the handset to answer
Answering a second call
If during a conversation a second call is received, this is announced
by different warning tones, depending on the origin of the call:
- 1 short BEEP outside line call
- 2 BEEPS door entry system call
- 1 extended BEEP intercom call
Lift the handset
If the service for direct access to the telephone line is active,
press R
Digit 400
Calling all extensions
10
After hearing the warning tone, press R2 to put the caller on hold.
It is now possible:
A) To end the second call, and restart the conversation with the
caller on hold; to do this:
put the handset down
wait for the call signal
lift the handset to restart the conversation on hold
B) End the first conversation on hold and start the conversation
with the second caller; to do this:
enter R2 to restart the first conversation
end the conversation by putting the handset down
wait for the call signal
lift the handset to restart the second conversation on hold
C) Transfer the second conversation to another telephone handset:
press R and enter the desired extension number
wait for the extension to answer
put the handset down
after putting the handset down, the telephone rings
lift the handset to restart the first conversation on hold
Putting the call on hold to answer another call
(telephone calls only)
2 Use
Press R
To restart the conversation press R again.
Press R; enter the extension number the call must be transferred to
If the extension does not answer, press R to take the call back.
Putting the call on hold
Putting the call on hold and transferring it
Press R
Digit 400
All the handsets will ring. The first that occupies the line enters in
communication with the caller.
Putting on hold and transferring general calls
11
PABX telephone switchboard
Instructions for use
Press R
Digit #
The “pager” function enables callers to broadcast their voice using
the sound system loudspeakers and handsets with speaker phone
when looking for the call recipient. It will be possible to answer
from one of the available telephones.
Putting on hold and transferring using the pager
Using the call transfer function
After activating the call transfer function proceed as follows:
The person transferring the call puts the handset down after
the first ring; in this case, the person answering the call will be
immediately in communication with the caller previously
put on hold.
The person transferring the call waits for an answer; the person
answering will be connected to the person transferring the call. In
this case there will be three possibilities:
the person transferring the call puts the handset down; the
person answering the call enters in direct communication with
the caller on hold
the person answering the call presses R and enters in direct
communication with the caller on hold
the person transferring the call presses R to communicate with
the caller on hold
Answering forwarded calls
The person away from home answering the call must:
Answer the call from a mobile or fixed phone
After answering, the switchboard sends a voice message
To start the conversation press a digit (0 to 9)
The voice connection with the person making the call is
established
Every 2 minutes of conversation, the switchboard emits a tone to
warn that the time available is expiring
To continue the conversation press a digit (0 to 9), otherwise the
conversation will end automatically within a few seconds
To stop the conversation at any time press
*
or # and put the
handset down
This function gives the possibility of forwarding incoming calls to
an external number (saved in position 51 of the address book).
When the service is active, calls are transferred automatically,
without telephone extensions ringing.
The service requires at least 2 outside telephone lines.
Forwarding telephone calls
12
In case of power cut, extensions 401 and 402 will still be able
to make telephone calls.
Operation in case of power cut
401 for line 1 402 for line 2
8 audio-video-telephone handsets and up to 8 video handsets can be
connected to the telephone switchboard. For the basic functions refer
to the first page of paragraph 2.1.
2.2 Video door entry system functions
Pager function
This function can be used to broadcast a speaker phone message
using the sound system loudspeakers and handsets with speaker
phone. The recipient can answer from any extension.
To activate the function:
Lift the handset
If the service for direct access to the telephone line is active,
press R
Press #
If there is no answer, to end the call simply put the handset down.
When making a call from a video door entry system handset with
address 1 to 8, the call will be addressed to the corresponding
telephone extension.
Intercommunicating call from the video door entry system
Handset
2 Use
If an extension telephone rings but the person for whom the call is
intended cannot take it:
Lift the handset.
If the service for direct access to the telephone line is active,
press R.
Dial the number 90 followed by the extension number (from 401
to 408).
Answering for an absent person
13
PABX telephone switchboard
Instructions for use
Intercommunicating call within the apartment
To make an intercommunicating call from a telephone to a video
handset within the same apartment:
Lift the handset
Press R
Digit 4, followed by the number of the handset to call
(from 1 to 99)
Intercommunicating call between apartments
To make an intercommunicating call from a telephone to another
apartment:
Lift the handset
Press R
Digit 5, followed by the number of the apartment to call
(from 1 to 99)
All the extensions of the apartment being called will ring. The
receiver lifted will take the call.
DOSA activation service
This function can only be activated using the TiPABX programming
software.
If activated, it gives the possibility of transferring a door entry system
call to the telephone number previously saved in the address book of
the switchboard with short numbers:
48 49 and 50
This makes the user available even when not inside the home.
For more information ask the installer.
DISA service activation
This function can only be activated using the TiPABX programming
software.
If activated , following a telephone call the switchboard automatically
sends a voice message with the instructions for contacting the
desired extension (e.g.: to talk to extension 4 press 4).
The call must enter the extension number during the voice message,
or within the following 10 seconds.
In case of error, or failure to enter the extension number, the voice
message is repeated; in case of further error, the call is forwarded to
the “operator” telephone unit (telephone 1 by default).
If while the DISA voice message is being broadcasted the “remote
activation/unblock” password is entered, the user gains access to
the My Home remote activation service (if active).
For more information ask the installer.
14
Answering a DOSA service call
The person away from home answering the call must:
Answer the call from a mobile or fixed phone
After answering, the switchboard sends a voice message
To start the conversation press a digit (0 to 9)
The conversation with the door entry caller is activated
After 45 seconds of conversation the switchboard emits a tone to
warn that the time available is expiring
To continue the conversation press a digit (0 to 9), otherwise the
conversation will end automatically within a few seconds
To stop the conversation at any time press
*
or # and put the
handset down
Door lock release using the DOSA service
During the conversation press 97 to release the door lock
The DOSA service also offers the possibility of releasing the door lock
of the entrance panel:
The switchboard can be programmed for sending up to 9 different
controls to the My Home system (lights, automations, temperature
control, sound system and scenarios). The controls may be sent using
the fixed external telephone line, or the mobile network.
Contact the installer to help you program the most useful commands.
2.3 Home automation commands
To send a command to the switchboard from an extension telephone
proceed as follows:
Lift the handset.
If the service for direct access to the telephone line is active, press R.
Dial the number 99 followed by the command number
(from 1 to 9).
Sending home automation commands from an extension
telephone
Wait for the confirmation voice message.
Now you can hang up or send a new command.
15
PABX telephone switchboard
Instructions for use
In order to send a command to the switchboard from the external
telephone line, proceed as follows:
Enter the home telephone number (the external line the
switchboard is connected to). After 5 rings (or the number of
rings set by the installer), a voice message will ask the user to
enter the password; the service can be accessed by entering the
password even when an answering machine or a telefax machine
are connected.
Enter the remote activation/unlocking password
(for the correct password contact the installer)
Sending home automation commands from an outside
telephone line
Enter the command following the instructions of the switchboard
Wait for a confirmation voice message
Put the handset down, or send a new command (up to 5 different
commands can be sent during one telephone call)
This service can be programmed by the installer in one or more
scenarios and on one or both the outside lines.
When the scenario is active, the switchboard will recognise any
external calls intended for a Fax (data call) machine, and forward them
directly to the corresponding extension.
When an external call is received, the switchboard answers with the
message “wait please”. If it receives a Fax tone within 6 seconds, the
call is sent to the programmed extension.
If while the “Fax switch” service voice message is being broadcasted
the “remote activation/unblock” password is entered, the user gains
access to the My Home remote activation service.
Automatic fax recognition (fax switch)
Telephone and video door entry system answering machine
By connecting an answering machine to an extension and
programming this extension to perform the answering machine
function (for more information contact the installer), it will be possible
to use the answering machine service both for telephone and door
entry system calls.
Both services can be activated at the same time: the answering
machine connected to the switchboard will activate both when
an external telephone call and a video door entry system call are
received.
If while the answering machine voice message is being broadcasted
the “remote activation/unblock” password is entered, the user gains
access to the MY HOME remote activation service.
2.4 Other services
2 Use
16
Customisation of voice messages
Pre-recorded voice messages may be customised using the following
procedure:
Lift the handset
If the service for direct access to the telephone line is active, press R
Enter
*
followed by the ID (00 to 11) of the message being
customised (see table on the side)
Record the custom message
Each message has a maximum duration limit, after which recording
is automatically interrupted; to end recording before this time limit
has expired press R
Your switchboard can be programmed to work according to preset
scenarios which operate differently as a function of the time and/or
day of the week.
Activation of the scenarios is managed autonomously by the
switchboard and follows the programming made by the installer
(contact your installer for more information); the procedure which
follows lets you change from the active scenario to another.
Changing the scenario
Lift the handset.
If the service for direct access to the telephone line is active, press R.
Dial the number 31 followed by the user password
Dial the scenario number (from 1 to 3).
PASSWORD
17
PABX telephone switchboard
Instructions for use
ID EVENT PRE-RECORDED MESSAGE
00 Waiting message Please wait
02 DOSA redirection Call from the door entry system
04
Remote activation
message
MyHome system: insert password
05 Error Error
06 Command executed Command executed
07
Command not
executed
Command not executed
08
MY HOME remote
activation
To execute command 1 push 1.
To execute command 2 push 2.
To execute command 3 push 3.
To execute command 4 push 4.
To execute command 5 push 5.
To execute command 6 push 6.
To execute command 7 push 7.
To execute command 8 push 8.
To execute command 9 push 9.
09
Menù DISA 1 Hello. Please dial the internal number you wish to call, or
wait for a free operator.
10 Menù DISA 2 Bticino PABX. We are absent at the moment.
11 Call forwarding Externall call submitted by Bticino Pabx.
BTicino SpA reserves at any time the right to modify the contents of this booklet and to communicate,
in any form and modality, the changes brought to the same.
BTicino SpA
Viale Luigi Borri 231
21100 Varese - Italy
www.bticino.com
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The Bticino 345829 PABX telephone switchboard seamlessly integrates with your BTicino video door entry system, allowing you to answer door calls, control door locks, and manage home automation commands from any connected extension. Enjoy hands-free communication with the built-in speakerphone and easily transfer calls between extensions or to an external number. The system's compatibility with caller display services and intercommunication features enhances convenience and flexibility.
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