Dell APEX Data Storage Services Quick start guide

Brand: Dell

Model: APEX Data Storage Services

Type: Quick start guide

Dell APEX Data Storage Services offers scalability and elasticity for your storage needs, providing block or file data services with performance tiers and base capacity options starting at 50 TB. Easily manage your data with the APEX Console and enjoy 99.9999% availability, simple pricing, and rapid deployment in as few as 14 days. Let Dell Technologies Services handle the installation, maintenance, and support so you can focus on your workloads.

Dell Technologies APEX Data Storage

Services

Onboarding Guide for On-premises Offers

December 2021

Rev. A02

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid

the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

trademarks may be trademarks of their respective owners.

Chapter 1: Introduction................................................................................................................. 4

APEX Data Storage Services overview..........................................................................................................................4

APEX Data Storage Services journey....................................................................................................................... 4

Chapter 2: Site Planning................................................................................................................7

Site access requirements...................................................................................................................................................7

Managed service requirements........................................................................................................................................ 7

Environmental requirements............................................................................................................................................. 7

Power requirements............................................................................................................................................................7

Single-phase power requirements............................................................................................................................. 7

Three-phase power requirements..............................................................................................................................8

Network configurations......................................................................................................................................................8

Firewall and port requirements.........................................................................................................................................9

Chapter 3: Getting Started with APEX Data Storage Services...................................................... 11

Onboarding communications............................................................................................................................................11

APEX Console......................................................................................................................................................................11

Get started with the APEX Console .......................................................................................................................13

Request support and service.....................................................................................................................................13

Access the Element Manager................................................................................................................................... 13

Access CloudIQ.............................................................................................................................................................13

APEX Data Storage Services Roles and Responsibilities....................................................................................13

APEX Data Storage Services support...........................................................................................................................18

Contents

Contents 3

Introduction

Use this document to better understand the installation process, the basic site requirements, and the steps to get started

managing your APEX Data Storage Services.

APEX Data Storage Services overview

APEX Data Storage Services is an as-a-Service portfolio of scalable and elastic storage resources.

The underlying infrastructure is selected to match your storage needs, which includes the data service (block or file),

performance requirements, and capacity. You pay only for the base storage capacity, leaving the system service and

maintenance to Services. Furthermore, additional capacity is available on-demand where you only pay for what you use. Dell

Technologies Services installs the hardware on site and ensures that all systems are up and running.

APEX Data Storage Services provides many benefits, including these key features:

●Managed service— Dell owns the equipment and provides system maintenance, software upgrades, and technical support

so that you can focus on workload management.

●99.9999% availability1— APEX Data Storage Services is built upon rock-solid Dell EMC storage technology that supports

your business-critical workloads.

●Simple Pricing—You pay the same rate for each TB/hr used whether for the base capacity or on-demand usage.2

●Time to Value— Dell Technologies can deploy your offer in as few as 14 days3 to support the needs of your business.

Talk to your Dell Technologies sales representative and see the offer Terms and Conditions for details about these features.

The onboarding process that is shown below is the same whether you are designing a new offer or expanding an existing offer.

Figure 1. APEX Data Storage Services onboarding process

APEX Data Storage Services journey

Collaboration between Dell Technologies sales and services teams and your IT architects and other IT staff ensures a successful

implementation of your APEX Data Storage Services offer.

Consider engaging certain team members from your staff to assist with the planning of your deployment, such as:

●Long-term service owner

●Secondary service owner contact

●IT architect or planner

●Storage administrator

●Virtualization administrator

●Physical data center site lead

●Secondary data center site contact

●Security administrator

1Based on hardware availability on common underlying platform configurations. Actual hardware availability may vary.

2Billing consists of a monthly base capacity charge and an on-demand usage charge. A customer is billed for the entire base

capacity whether that entire base capacity is used or not. On-demand usage is billed based on the average TBs used above

the base capacity over each hour of the month. The bill rate in $/TB/Hr correlates to base capacity to which the customer

commits. The bill rate will be the same for the base capacity and on-demand usage.

3Applies in US, UK, France and Germany. TTV measured between order acceptance and activation. Subject to customer

credit approval and site qualification, which must be completed before order placement, and customer participation in

pre-deployment planning. Product availability, holidays and other factors may impact deployment time.

4 Introduction

●Network engineer

●Partner contact, if applicable

Onboard to APEX Console

If this is your first engagement on an APEX as-a-Service offer, your sales representative onboards you to the APEX Console.

You use the APEX Console to order and operate APEX Data Storage Services.

There is no cost to use the APEX Console. Your Dell Technologies sales representative helps activate your Dell.com user login

and create an Organization in the APEX Console for your company account. Only customers with an activated Dell customer

account who have already ordered, or who are intending to order an APEX as-a-Service offer can use APEX Console. Once

an administrator is onboarded for the customer account, that administrator can add other employees who can then access the

APEX Console at https://console.delltechnologies.com.

To have your company account set up, provide the name and email address of the employee who will serve as the administrator

for the organization.

Design solution

If you are new to APEX Data Storage Services, contact your Dell Technologies sales team to work with your IT architects

to design or expand the solution to meet your business needs. If you are familiar with APEX Data Storage Services, your IT

architects may choose to define the solution themselves

Defining a solution is the process of matching your business needs to the offer, including:

●Data service (block or file)

●Performance tier:

○Capacity optimized

○Balanced

○Performance optimized

●Base capacity (options start as low as 50 TB plus a 25% buffer to support on-demand usage).

●Subscription term (1 or 3 years).

The sales representative also reviews the APEX Data Storage Services Pre-qualification Checklist with you. The checklist

identifies requirements such as network requirements, site requirements, and other facility specifications to ensure that the

deployment goes smoothly.

Draft order

Your Dell Technologies sales representative may assist you with the draft order. When you complete a draft order, the APEX

Console displays the price for your offer. You can discuss any questions about the solution design or the pricing with your Dell

Technologies sales representative.

You receive a copy of the Agreement with site connection design and requirements to review with your networking and security

teams before you proceed with the order.

Place order

After reviewing your order in the APEX Console, click Place order.

Placing your order notifies Dell to assign your Customer Success Manager (CSM), contact Dell services, and notify the factory

to begin staging your offer.

Pre-deployment planning

When you are certain that you want to proceed with your order, a Dell Technologies deployment project manager schedules

a pre-deployment planning meeting with a deployment planning engineer. The planning engineer works with your IT staff to

complete the design by adding details specific to your data center. The engineer also confirms changes that are required, such

as opening ports.

Introduction 5

Staging and shipping

Dell Technologies stages the offer in a Dell factory, where the storage and service management components, networking

switches, and power distribution are installed and cabled. After validation testing, the entire rack is shipped to the selected data

center location.

Deployment and service activation

The Dell Technologies deployment team works with your staff to install and deploy the offer in your data center, including

configuring storage software and network ports. The deployment team also installs any expansion equipment as required in the

future.

The Dell deployment team ensures that managed services are established and activated and that your key users have required

role-based access. The customer service owner or IT manager will also have the opportunity to set up storage protection

policies and select several service options.

Billing

Billing begins after deployment and upon service activation. Your monthly invoice consists of two charges, each using the same

$/TB/hr rate.

Your billing rate depends on the configuration:

●Base Capacity—You are billed for the entire base capacity whether you use all the base capacity or not.

●On-Demand Usage—You are billed for the TB/hr used above and beyond the base capacity in any given month.

6Introduction

Site Planning

You will work closely with Dell Technologies Services to assess your site and determine specific requirements pertaining to your

APEX Data Storage Services order. This section provides general site requirements for APEX Data Storage Services.

Site access requirements

Ensure that Dell Technologies Services can successfully deliver and install your APEX Data Storage Services by making sure that

your site meets these basic requirements:

NOTE: The following list provides basic site access requirements. Dell Technologies Services develops detailed

specifications for your specific APEX Data Storage Services installation.

●The floor and the path to the final rack destination can support up to 1496.86 kg (3300 lbs).

●Building is accessible by a 16 m (53 ft) tractor-trailer.

●No special security clearance or site access is required to enter the facility.

●No special documents are required (for example: documents that are related to Hazardous Material, Export Compliance,

Union building, and so on).

●Dimensions of the smallest doorway are at least 121.92 cm by 228.6 cm (48 in. by 90 in.).

●The route to the final rack destination is free of obstacles.

Managed service requirements

APEX Data Storage Services is a Dell-managed offer and requires the following:

●Dell provides tools for managing the environment.

●Remote services are provided by Dell in various global locations via standardized and secure corporate images.

●Customer defines the AD groups for service access according to the Provider requirements in the Service Offering

Description.

Environmental requirements

Dell Technologies Services collaborates with your IT organization to validate environmental requirements such as ambient and

operating temperatures.

Power requirements

Your APEX Data Storage Services requires either single phase or 3-phase power, depending on whether your offer is based on

block or file storage. Dell Technologies Services works with you to determine the appropriate power requirements.

NOTE: Dell Technologies Services does not connect power at the customer site. The customer is responsible for

connecting the APEX rack power to the customer site power drops.

Single-phase power requirements

Single-phase power can be used for offers that are based on either block or file storage.

NOTE: These requirements are basic power and electrical requirements. Dell Technologies Services develops detailed

specifications for your specific APEX Data Storage Services installation.

Site Planning 7

Table 1. Single-phase power requirements

Specification North American-3 wire connection

(2 L and 1 G)aInternational and Australian-3 wire

connection (1 L, 1 N, and 1 G)

Input nominal voltage 200–240 Vac +/- 10% L - L nom 220–240 Vac +/- 10% L - L nom

Frequency 50 Hz–60 Hz 50 Hz–60 Hz

Line load current 30A 30A or 32A

Power connections and receptacle

options

NEMA L6-30P, Russellstoll 3750DP IEC 309-332P6W

Power zones Two Two

Power requirements at site ●Up to three 30A, single-phase drops per zone.

●Each rack requires a minimum of two drops and can have a maximum of six drops.

The number of drops is determined by the system configuration and the power needs

for the configuration.

a. L = line phase, N = neutral, G = ground

Three-phase power requirements

Three-phase power can be used for offers that are based on file storage.

NOTE: These requirements are basic power and electrical requirements. Dell Technologies Services develops detailed

specifications for your specific APEX Data Storage Services installation.

Table 2. Three-phase power requirements

Specification North American (DELTA) 4-wire

connection (3 L and 1 G)aInternational and Australian (Wye) 5 wire

connection (3 L, 1 N, and 1 G)

Input nominal voltageb200–240 Vac +/- 10% L - L nom 200–240 Vac +/- 10% L - N nom

Frequency 50 Hz–60 Hz 50 Hz–60 Hz

Line load current 50A 32A

Power connections and

receptacles

Hubbell CS-8365L, Russellstoll 9P54U2T -

Power zones Two Two

Power requirements at site ●One 50A, three-phase drops per

zone.

●Each rack requires two drops. The

number of drops used is determined

by the system configuration and the

power needs for that configuration.

●One 32A, three-phase drops per zone.

●Each rack requires two drops. The number

of drops used is determined by the system

configuration and the power needs for that

configuration.

a. L = line phase, N = neutral, G = ground

b. An imbalance of AC input currents may exist on the three-phase power source feeding the array, depending on the

configuration. An electrician must be alerted to this possible condition to balance the phase-by-phase loading conditions

within the data center.

Network configurations

The network configuration for APEX Data Storage Services depends on whether your offer uses block or file services. Network

resources such as multiple IP addresses across multiple subnets are required. In addition, your APEX Data Storage Services

network configuration includes cabling and transceivers (where required) to connect to the network.

NOTE: The following information provides basic site information. Dell Technologies Services develops detailed

specifications for your specific APEX Data Storage Services installation.

8 Site Planning

Figure 2. APEX Data Storage Services networking

The Services team works with you to identify your network configuration and discusses network details with you such as the

following:

●A—Management network—One uplink is used for overall system management. An RJ45 or 10G SFP+ transceiver is added

to the offer for the management network connection.

●B-D—Host data network—The data uplink connections are IP-based connections with speeds of 10 Gbps, 25 Gbps, 40

Gbps, or 100 Gbps. If your offer is based on Block Services, you can use a Fibre Channel connection instead. Your offer uses

one of the following configurations:

○B—Standard Block Services —Four uplinks to the customer network are used for iSCSI data and replication.

○C—Standard Block Services with customer-supplied Fibre Channel switch—Four uplinks to the customer

network are used for replication, plus four Fibre Channel connections to your Fibre Channel network.

○D—Standard File Services—Eight uplinks per rack to the customer network are used for file and telemetry and

monitoring.

●Breakout cables—If breakout cables are required for File Services, such as for 10 Gbps and 25 Gbps network connections,

your sales representative provides details about the cables needed. Dell does not provide breakout cables.

Firewall and port requirements

Work with Services to configure your network and firewall so that managed services work properly with your offer.

Table 3. Firewall and port requirements

Purpose From To Protocol/Port Traffic Domain

Dell Discovery Server ports

Connect to SaaS

Portal

Dell Discovery Server SaaS Portal TCP/ 443 Outbound

Dell Secure Connection Gateway ports

Connect to Dell SRS

Backend

Dell Secure Gateway Dell SRS Baackend TCP/ 443, 8443 Outbound

Dell AIOps Gateway Ports

Connect to Dell

AIOps SaaS using the

public IP address

Collector servers Dell AIOps SaaS TCP/ 443, 8443 Outbound

General port requirements for al VMs

Site Planning 9

Table 3. Firewall and port requirements (continued)

Purpose From To Protocol/Port Traffic Domain

NTP All Dell Management

VMs

Customer NTP

servers

UDP 123 Outbound

DNS All Dell Management

VMs

Customer DNS

servers

TCP/UDP 53 Outbound

HTTP/HTTPS All Dell Management

VMs

HTTP/HTTPS site

for support

TCP 80, 443 Outbound

Troubleshooting All Dell Management

VMs

https://ftp.emc.com TCP 443 Outbound

SMTP Dell File and Block

Storage Systems

Customer SMTP

servers

TCP 25 Outbound

10 Site Planning

Getting Started with APEX Data Storage

Services

After the Dell Deployment team has installed and set up your APEX Data Storage Services order, you can start using the Dell

Technologies APEX Console to manage your storage.

Onboarding communications

When you place an order for APEX Data Storage Services, you will receive communications from Dell Technologies that includes

links to the APEX Console and its related programs and credentials as needed. Retain these communications for your initial

setup and for reference.

The following table describes the communications you will receive from Dell Technologies:

Table 4. Onboarding communications

Source Content

APEX Data Storage Services

invitation email

●Instructions for creating an account on dell.com.

●Link to the APEX Console.

Welcome email Email from Dell Technologies Customer Success Manager (CSM) with information about

upcoming activities and tools for onboarding to APEX Data Storage Services.

Kickoff call Meeting invitation to confirm APEX Data Storage Services deliverables, roles and

responsibilities, important tools you will be using, and to discuss next steps around your

deployment and service activation.

Technical planning call Meeting invitation to discuss resources and key technology requirements such as networking,

security, and configuration to ensure your implementation runs smoothly.

Deployment email Email from Dell Technologies deployment team to your data center contact to confirm

the date and time of the deployment and discuss any questions or concerns about the

deployment.

Services Element Manager (storage manager interface) credentials.

Dell Technologies Subscription

Activation notification

Summary of purchase details, including the cost.

Activation call invitation Meeting invitation from your CSM to answer any outstanding questions and walk through the

APEX Data Storage Services tools.

APEX Console

Your subscription to APEX Data Storage Services includes access to the APEX Console. Use the APEX Console to access and

operate your data storage and to contact Dell Technologies. You will receive credentials and information about programs during

the onboarding process. Retain communications from Dell Technologies for future reference.

Getting Started with APEX Data Storage Services 11

Figure 3. Dell Technologies APEX Console

During the onboarding process, you are given access to the following programs:

Table 5. Accessing related programs

Related programs Purpose Link Credentials to use

APEX Console ●View and modify your

subscription

●Submit requests for

service

●Access the Element

Manager

Dell Technologies APEX

Console

Dell customer login

CloudIQ ●Monitor storage activity

●Access Element Manager

CloudIQ SSO (Dell login credentials)

Block or File storage manager ●Operate block or file

storage within the

guidelines of the Roles and

Responsibilities

●Monitor storage activity

N/A Element Manager login

12 Getting Started with APEX Data Storage Services

Get started with the APEX Console

After onboarding, Dell provides you with credentials to access the APEX Console. The APEX Console provides online access

to manage your storage subscriptions, billing information, and services. Your subscription order is visible in the APEX Console,

but details are not available until after service activation. Subscription status will indicate Pending until after the purchase is

complete and Services activates the subscription.

To get started with your APEX Data Storage Services, log in to the APEX Console and perform the initial tasks that are listed

below. See the APEX Console User Guide for APEX Data Storage Services for more detailed procedures.

●Add users using Identity Management.

●Select your subscription under Active Subscriptions.

●View current subscription costs using Billing & Payments.

●View invoices for your subscription using Billing & Payments.

Request support and service

Access resources from the Support menu in the APEX Console for additional support of your APEX Data Storage Services

offer.

●Contact—View specific contact information for your offer.

●Tickets—View all of your support cases and their current status. You can submit a service request for actions such as

logging an inquiry, creating protection policies, managing replications, and so on. You can also report an issue related to any

specific problems, incidents, or errors with your system.

●Service Events—View a list of past and current widespread service events.

●Metrics—View the overall health of your storage systems.

●Documentation—Access the APEX Data Storage Services product documentation and the Dell Knowledge Base.

Access the Element Manager

After Services provides credentials, you can access the block or file Element Manager (storage manager interface) from the

APEX Console.

On the Subscription Details page for your subscription, click Manage Storage Resources to launch the Element Manager. In

the Element Manager, enter the credentials that Services provided.

Within the Element Manager, you can perform the storage management tasks that are described in Roles and Responsibilities.

NOTE: After launching the Element Manager, click help for more information about working in the Element Manager.

Access CloudIQ

CloudIQ is the AI/ML-powered, proactive monitoring and predictive analytics, cloud-based application for the Dell Technologies

product portfolio. CloudIQ currently supports storage, storage area network, data protection, hyperconverged, and converged

system products.

On the Subscription Details page for your subscription, click View Capacity Performance & Health to launch CloudIQ.

NOTE: For more information about working in CloudIQ, click in the CloudIQ toolbar.

APEX Data Storage Services Roles and Responsibilities

This section describes the roles and responsibilities for the features and functions of the APEX Data Storage Services offer. For

the most current information for your offer, see the Roles and Responsibilities (RACI) APEX Data Storage Services document

that is provided with your service agreement.

NOTE: This information is for reference only, it does not supersede the provisions in the Terms and Offer Description for

your purchased services.

The roles and responsibilities tables use the following abbreviations:

Getting Started with APEX Data Storage Services 13

●R—Responsible: The party who owns and performs the task, function, or deliverable described.

●A—Accountable: The person who is ultimately answerable for the activity or decision and approves or signs-off on work

before it takes effect.

●C—Consulted: The party who reviews output or progress necessary to complete the task, function, or deliverable before a

final decision is made or action is taken. When a provider is consulted, they may charge the customer on a time and materials

basis for the resources that are used to consult.

●I—Informed: The party who is notified of results, completion, or deliverable after the action is taken.

APEX Data Storage Services deployment

Deployment and decommissioning roles are the same whether the offer is block storage or file storage. For assistance with

deployment, contact your account representative. For assistance with decommissioning, click Get Service on the offer

subscription page.

Table 6. Block or file storage—deployment and decommissioning

Task Customer Provider (Dell)

Deploy

Ensure site readiness (Power, HVAC, Network, and space). R/A C/I

Verify access to APEX Console, CloudIQ, Element Manager UIs, and CMSP

Portal.

C/I R/A

Coordinate the installation of new array to make it production ready,

including cluster installation and deployment.

C/I R/A

Decommission

Migrate existing data and remove offer. R/A C/I

Turn off, wipe disk and coordinate shipment. C/I R/A

Block storage

The following table defines functions that are available to the customer that are related to block storage features and functions.

All these tasks are performed in the block storage element manager. For assistance with these tasks, click help in the

element manager.

Table 7. Block storage—customer responsibilities

Task Customer Provider (Dell)

Volumes

Create volumes, manual snapshots, and create or refresh clones. R/A C/I

Delete volumes, thin clones, snapshots. R/A C/I

Create or delete a volume group. R/A C/I

Set a volume performance policy. R/A C/I

Modify volume (name, description). R/A C/I

Expand volume size. R/A C/I

Provide or change Logical Unit Number. R/A C/I

Map volumes to hosts and host groups. R/A C/I

Unmap volumes from host. R/A C/I

Modify volume performance profile. R/A C/I

Restore volumes and volume groups from snapshots. R/A C/I

Hosts

14 Getting Started with APEX Data Storage Services

Table 7. Block storage—customer responsibilities (continued)

Task Customer Provider (Dell)

Add a host or host group. R/A C/I

Expand hosts and host groups. R/A C/I

Decommission hosts or delete host groups. R/A C/I

Full vCenter control (api/rest/vcenter GET/POST/PATCH/DELETE

operations)

R/A C/I

Protection policies

Apply protection policies (snapshots, replication). R/A C/I

Change protection policies (on volumes and volume groups). R/A C/I

Monitoring

Add or remove objects from the Watchlist. R/A C/I

View alerts and jobs (and acknowledge or unacknowledge). R/A C/I

The following table defines service provider responsibilities that are related to block storage features and functions. For

assistance with these tasks, click help in the element manager toolbar.

Table 8. Block storage—provider (Dell) responsibilities

Task Customer Provider (Dell)

Volumes

Migrate volumes. C/I R/A

Hosts

Initial vCenter setup. C/I R/A

Protection policies

Configure and create protection policies. C/I R/A

Modify protection policy. C/I R/A

Set up D@RE Encryption Key backups. C/I R/A

Appliance management

Add or remove an appliance. C/I R/A

Turn off a cluster or appliance. C/I R/A

Changing options on the Configuration settings page (for example, changing

a DNS server).

C/I R/A

Replication

Set up remote systems for replication and import. C/I R/A

Manage sync/failover replication. C/I R/A

Support

Show and make available audit events. C/I R/A

Access SupportAssist. C/I R/A

Coordinate and support code upgrades (NDU). C/I R/A

Gather support materials. C/I R/A

SSH management C/I R/A

Configure CHAP. C/I R/A

Getting Started with APEX Data Storage Services 15

Table 8. Block storage—provider (Dell) responsibilities (continued)

Task Customer Provider (Dell)

CLI access I R/A

File storage (Scale-out NAS)

The following table defines functions that are available to the customer that are related to file storage features and functions.

All these tasks are performed in the file storage element manager. For assistance with these tasks, click help in the element

manager.

Table 9. File storage—customer responsibilities

Task Customer Provider (Dell)

File shares

Create, read, update, and delete SMB shares. R/A C/I

Create, read, update, and delete NFS exports. R/A C/I

Set up NFS aliases. R/A C/I

Edit HDFS settings. R/A C/I

Configure HDFS Ranger plug-in settings. R/A C/I

Create, read, update, and delete directories and set permissions. R/A C/I

Create allow and deny file filters. R/A C/I

Snapshots

Create, read, update, and delete snapshots. R/A C/I

Schedule snapshots. R/A C/I

SyncIQ

View SyncIQ jobs and reports summary. R/A C/I

Create, read, update, and delete SyncIQ policies. R/A C/I

View SyncIQ data replication reports R/A C/I

View summary R/A C/I

Storage Pools

Create, read, update, and delete pool tiering policies for files. R/A C/I

Quotas

Create, read, update, and delete quotas. R/A C/I

View quota reports R/A C/I

Schedule quota reports R/A C/I

Manage notifications and rules. R/A C/I

Users and groups

Create proxy users. R/A C/I

Manage users and groups. R/A C/I

AAppliance management

Manage anti-virus R/A C/I

16 Getting Started with APEX Data Storage Services

The following table defines service provider responsibilities that are related to file storage features and functions. For assistance

with these tasks, select Dell Technologies support from the OneFS Dashboard tab.

Table 10. File storage—provider (Dell) responsibilities

Task Customer Provider (Dell)

File shares

Edit default share settings. C/I R/A

Edit SMB server settings. C/I R/A

Edit Export settings. C/I R/A

Edit Global settings. C/I R/A

Edit Zone Settings C/I R/A

Snapshots

Edit SnapshotIQ settings. C/I R/A

SyncIQ

View SyncIQ targets on local cluster C/I R/A

Configure SyncIQ throttling rules. C/I R/A

Edit SyncIQ settings. C/I R/A

Config SmartLock (create WORM domains). C/I R/A

Storage pools

Create local storage pools. C/I R/A

Create cloud storage pools. C/I R/A

Edit SmartPools settings. C/I R/A

Edit CloudPools settings. C/I R/A

Edit settings and view summary. C/I R/A

Appliance management

Add or remove an appliance. C/I R/A

Turn off a cluster or appliance. C/I R/A

Hardware and network config C/I R/A

Create virtual racks. C/I R/A

Edit FTP settings. C/I R/A

Edit HTTP settings. C/I R/A

Configure and manage NDMP. C/I R/A

Load balancing with SmartConnect C/I R/A

Configure anti-virus C/I R/A

Permissions and roles

View permissions C/I R/A

Manage roles C/I R/A

Manage authentication providers. C/I R/A

Create, read, update, and delete access zones. C/I R/A

Edit ACL policy settings. C/I R/A

Getting Started with APEX Data Storage Services 17

Table 10. File storage—provider (Dell) responsibilities (continued)

Task Customer Provider (Dell)

Edit global Service Provider settings. C/I R/A

Monitoring

View cluster and node status C/I R/A

Configure auditing C/I R/A

Jobs scheduling and management C/I R/A

Hosts

Initial vCenter setup. C/I R/A

Support

Access SupportAssist C/I R/A

Licensing C/I R/A

Events and alerts C/I R/A

Diagnostics C/I R/A

SW patch and firmware upgrade C/I R/A

APEX Data Storage Services support

Information about APEX Data Storage Services support resources is available in the APEX Console.

18 Getting Started with APEX Data Storage Services

Dell APEX Data Storage Services Quick start guide

Dell APEX Data Storage Services Quick start guide

Dell APEX Data Storage Services Quick start guide

Related papers

Other documents