Dell C5765DN MFP Color Laser Printer User guide

Dell™ C5765dn

Color Laser Multifunction Printer

Administrator Guide

Regulatory Model: C5765dn

Information in this document is subject to change without notice.

Reproduction of these materi

als in an

y manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text:

Dell

and the

DELL

logo

are trademarks of Dell Inc.;

Microsoft, Windows, Windows NT, Windows Server,

Windows Vista, Microsoft Network, and Internet Explorer

are either trademarks or registered trademarks of Microsoft Corporation in the

United States and/or other countries;

NetWare

is a registered trademark of Novell, Inc. in the United States and other countries;

EtherTalk,

Macintosh, and Mac OS

are trademarks of Apple Inc., registered in the U.S. and other countries.

Adobe, Acrobat, and PostScript

are either

registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries;

PCL, HP-GL, and HP-GL/2

are registered trademarks of Hewlett-Packard Corporation;

ThinPrint

is a registered trademark of ThinPrint GmbH in Germany and other

countries;

RSA and BSAFE

are either registered trademarks or trademarks of EMC Corporation in the United States and/or other countries.

XML Paper Specification (XPS)

: This product may incorporate intellectual property owned by Microsoft Corporation. The terms and

conditions upon which Microsoft is licensing such intellectual property may be found at http://go.microsoft.com/fwlink/?LinkId=52369;

DES

: This product includes software developed by Eric Young ([email protected].au);

AES

TIFF (libtiff)

ICC Profile (Little cms)

: Copyright

Nuance

TM

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their

products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

The printer software uses some of the codes defined by the Independent JPEG Group.

WSD stands for Web Services on Devices.

SD Logo is a trademark of SD-3C, LLC.

As for RSA BSAFE

This printer includes RSA

®

BSAFE

®

Cryptographic software from EMC Corporation.

____________________

UNITED STATES GOVERNMENT RESTRICTED RIGHTS

This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject

to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013

and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.

August 2013 Rev. A00

Table of Contents

3

Table of Contents

1 Before Using the Machine .................................................................................................................... 13

Preface.........................................................................................................................................

.............. 14

Types of Manuals.............................................................................................................................

........ 15

Using This Guide..............................................................................................................................

........ 16

Organization of This Guide......................

......................................................................................... 16

Conventions................................................................................................................................

......... 17

Interface Cables............................................................................................................................

........... 19

Using the USB Interface ................................................................................................................... 19

Using the Ethernet Interface

............................................................................................................

19

Power Saver Mode............................................................................................................................

...... 21

Changing the Interval for Entering Power Saver Mode........

...................................................... 21

Customizing the Control Panel ............................................

.................................................................. 24

Changing the Default Screen........................................................................................................... 24

Setting the Screen

After Auto Clear............................................................................................... 25

Customizing the Button Layout

........................................................................................................ 26

Assigning Services to the Custom Buttons...

.........

....................................................................... 30

Adjusting the Screen Brightness.................................................................................................... 31

Entering Text

...............................................................................................................................

.............. 32

2 Paper and Other Media.......................................................................................................................... 33

Print Media G

uidelines.....................................................................................................................

...... 34

Paper ............................................................................................................................................

........ 34

Transparencies.............................................................................................................................

...... 36

Envelopes .................................................................................................................................

........... 37

Labels ........................................................................................................................................

........... 38

Storing Print Media ........................................................................................................................

... 38

Identifying Print Media and Specifications.................................................................................. 39

Loading P

aper...................................................................................................................................

........ 41

Loading Paper in Trays 1 to 4..................

......................................................................................... 41

Loading an Envelope in Trays 1 to 4 ................................

............................................................... 43

Loading Paper in Tray 5 (Bypass Tray)...............................

............................................................45

Loading an Envelope in Tray 5 (Bypass Tray) ......................

......................................................... 46

Changing the Paper Settings .................................................................................................................

48

3 Maintenance............................................................................................................................................

51

Replacing Consumables......................................................................................................................

... 52

Replacing Toner Cartridges ............................................................................................................. 53

Replacing Waste Toner Container

.................................................................................................. 55

Replacing Drum Cartridges C, M, Y, or K ...

.......................

............................................................ 57

Replacing Staple Cartridge (for Finisher-AB1).......................

...................................................... 61

Replacing Fusing Unit ......................................................................................................................

62

Replacing Transfer Belt Unit ............................................

............................................................... 64

Replacing Transfer Roller ............................................................................................................... 68

Replacing Separator Rollers

.............................................

............................................................... 70

4

Cleaning the Machine .............................................................................................................................74

Cleaning the Exterior .........................................................................................................................74

Cleaning the Interior (Laser Scanners) ..........................................................................................74

Cleaning the

Conductivity Temperature Depth (CTD) Sensor ...........

.........................................76

Cleaning the Touch Screen ..............................................................................................................7

9

Cleaning Document Cover and Document Glass......................

....................................................80

Cleaning the White Chute and Constant Velocity Transport Glass...........

................................80

Cleaning Document Feeder Rollers ................................................................................................81

Executing Calibration.....

..........................

...............................................................................................82

Adjusting Color Registration.................................................................................................................

.85

Auto Color Registration ....................................................................................................................

.85

Side Color Registration ....................................................................................................................

.86

Printing a Report/List......................................................................................................................

.........88

Deleting a Private Charge Print Job with an Invalid User ID ...

.......................................................89

Setting Restore Tool........................................................................................................................

.........90

4 Machine Status ........................................................................................................................................

91

Overview of Machine Status.................................................................................................................

.92

Machine Information

...............................................................................................................................93

General Information

...........................................................................................................................93

Paper Tray Status

................................................................................................................................94

Print Reports

........................................................................................................................................95

Automatically Printed Reports/Lists ...........

..................................................................................102

Overwrite Hard Disk

.........................................................................................................................103

Print Mode

..........................................................................................................................................104

Fax Receiving Mode

........................................................................................................................106

Faults

.........................................................................................................................................................107

Supplies

....................................................................................................................................................108

Billing Information

.................................................................................................................................109

Billing Information

...........................................................................................................................109

User Account Billing Information

..................................................................................................110

5 Tools.........................................................................................................................................................

113

System Settings Procedure ..................................................................................................................

114

Step 1 Entering System Administration Mode ...........

.................................................................114

Step 2 Entering the System Administrator User ID and Passcode ......

....................................114

Step 3 Selecting [Tools] .................................................

.................................................................115

Step 4 Selecting a Tab on the [Tools] Screen .....................

........................................................115

Step 5 Setting a Feature ..................................................................................................................

117

Step 6 Exiting System Administration Mode...............................................................................117

Tools Menu List....

.........................................................................................................................

..........118

Common Service Settings.....................................................................................................................

129

Machine Clock/Timers ....................................................................................................................129

Audio Tones

.....................................................................................................................................

..132

Screen/Button Settings ...................................................................................................................133

Paper Tray

Settings........................................................................................................................

..135

Image Quality Adjustment..........................

.....................................................................................138

Table of Contents

5

Reports ............................................................................................................................................... 140

Maintenance..................................................................................................................................... 141

Notify Job Completion by E-mail................................................................................................... 142

Plug-in Settings...............................................

.............................................................................

.... 142

Other Settings ...............................................................................................................................

.... 143

Copy Service Settings.......................................................................................................................

.... 150

Copy Tab - Features Allocation..................................................................................................... 150

Preset Buttons ......

........................................................................................................................

.... 151

Copy Defaults................................................................................................................................

.... 151

Copy Control..................................................................................................................................

.... 155

Original Size Defaults .....................................................................................................................

157

Reduce/Enlarge Presets ................................................................................................................. 157

Custom Col

ors...............................................................................................................................

.... 157

Connectivity & Network Setup............................................................................................................ 158

Port

Settings..................................................................................................................................

.... 158

Protocol Settings..........................................................................................................................

.... 162

Machine's E-mail Address/Host Name....................................

.................................................... 165

Proxy Server Settings......................................................................................................................

166

Outgoing/Incoming E-mail Settings.............................................................................................. 167

Remote Authentication/Directory Service....

..........................

.................................................... 169

Security Settings..........................................................................................................................

.... 174

Other Settings ...............................................................................................................................

.... 178

Print Service Settings .......................................................................................................................

.... 179

Allocate Memory.............................................................................................................................

. 179

Delete Form ................................................................................................................................

....... 181

Other Settings ...............................................................................................................................

.... 181

Scan Service Settings.......................................................................................................................

.... 186

First Tab .................................................................................................................................

............ 186

Scan Defaults................................................................................................................................

.... 187

Scan to PC Defaults ........................................................................................................................

. 189

Original Size Defaults .....................................................................................................................

189

Output Size Defaults .......................................................................................................................

. 190

Reduce/Enlarge Presets ................................................................................................................. 190

Other Settings

...............................................................................................................................

.... 190

Fax Service Settings .........................................................................................................................

.... 193

Screen Defaults............................................................................................................................

.... 193

Fax Defaults ..................................................................................................................................

.... 194

Fax Control ..................................................................................................................................

...... 194

Fax Received Options......................................................................................................................

199

Reduce/Enlarge Presets ................................................................................................................. 200

Original

Size Defaults .....................................................................................................................

200

Local Terminal Information............................................................................................................

200

E-mail Service Settings ....................................................................................................................

.... 202

E-mail Control ...............................................................................................................................

.... 202

Folder Service Settings ....................................................................................................................

.... 205

Job Flow Service Settings ..................................................................................................................

. 206

Media Print Service Settings .....................................................................................................

......... 207

6

Stored File Settings................................................................................................................................208

Web Applications Service Setup ........................................................................................................210

Server Setup ................................................................................................................................

......210

Other Settings...............................................................................................................................

.....212

Web Browser Setup..........................................................................................................................

.....213

Setup ......................................................................................................................................

...................215

Create Folder ................................................................................................................................

.....215

Stored Programming ........................................................................................................................

217

Create Job Flow Sheet ....................................................................................................................217

Create

Job Flow Sheet Keyword ...................................................................................................224

Add Address Book Entry......

..............................................

..............................................................224

Create Fax Group Recipients..........................................................................................................231

Add Fax Comment...

..........................................................................................................................

232

Paper Tray Attributes.......................................................................................................................

232

Accounting..................................................................................................................................

.............233

Create/View User Accounts ...........................................................................................................233

View Accounts.....

...........................................................................................................................

..236

Reset User Accounts........................................................................................................................

236

System Administrator's Meter (Copy Jobs)............................

.....................................................237

Accounting Type.............................................................................................................................

..237

Accounting Login Screen Settings................................................................................................238

Fax Billing Data.....................................................

.......................................................................

.....239

Accounting/Billing Device Settings .............................................................................................240

Authentication/Security Settings......................................................................................................

..242

System Administrator Settings ......................................................................................................242

Authentication......

........................................................................................................................

.....243

Job Status Default ..........................................................................................................................

..250

Overwrite Hard Disk.........................................................................................................................

250

6 Dell Printer Configuration Web Tool Settings.....................

.............................................................253

Installation of Dell Printer Configuration Web Tool................

........................................................254

Preparations ................................................................................................................................

......254

Configuration on the Machine .......................................................................................................255

Starting Dell Printer Configuration Web Tool

..........

.........................................................................256

Configuring Machine Settings Using Dell Printer Configuration Web Tool ...............................

257

7 Printer Environment Settings...............................................................................................................261

Print Overview

..............................................................................................................................

..........262

Installation When Using USB Port......................................................................................................265

Step 1 Preparations...

.....................................................................................................................

..265

Step 2 Configuration on the Machine ............

...............................................................................265

Step 3 Configuration on the Computer..................................

........................................................266

Dell Printer Configuration Web Tool Setting Items ...................................................................266

Installation When Using TCP/IP (LPD/Port 9100)..............................................................................267

Step 1 Preparations.............................................................................................................

...........

..267

Step 2 Configuration on the Machine ............

...............................................................................267

Step 3 Configuration on the Computer..................................

........................................................268

Table of Contents

7

Dell Printer Configuration Web Tool Setting Items................................................................... 268

Installation When Using NetWare ..................................................................................................... 270

Step 1 Preparations ........................................................................................................................

. 270

Step 2 Configuration on the Machine........................................................................................... 270

Step 3 Configuration on the Computer ......................................................................................... 271

Dell Printer Configuration Web Tool Setting Items...............

.................................................... 272

Installation When Using Microsoft Network (SMB).......

................................................................ 273

Step 1 Preparations ........................................................................................................................

. 273

Step 2 Configuration on the Machine........................................................................................... 273

Step 3 Configuration on the Computer ......................................................................................... 274

Dell Printer Configuration Web Tool Setting Items...............

.................................................... 274

Installation When Using Internet Printing Protocol (IPP).......

....................................................... 275

Step 1 Preparations ........................................................................................................................

. 275

Step 2 Configuration on the Machine........................................................................................... 275

Step 3 Configuration on the Computer ......................................................................................... 276

Dell Printer Configuration Web Tool Setting Items...............

.................................................... 276

Installation When Using EtherTalk .............

....................................................................................... 277

Step 1 Preparations ........................................................................................................................

. 277

Step 2 Configuration on the Machine .......................................................................................... 277

Step 3 Configuration on the Computer ......................................................................................... 278

Dell Printer Configuration Web Tool Setting Items...............

.................................................... 278

8 E-mail Environment Settings............................................................................................................... 279

E-mail Overview...

............................................................................................................................

...... 280

Preparations ..................................................................................................................................

......... 281

Installation Procedures ............................

............................................................................................ 283

Step 1 Enabling Port and Setting up TCP/IP................................................................................ 283

Step 2 Conf

iguring E-mail Environment....................................................................................... 284

Dell Printer Configuration Web Tool Setting Items...............

.................................................... 285

9 Scanner Environment Settings ........................................................................................................... 287

Scan Service Overview ..

...................................................

................................................................... 288

Configuration of Store to Folder.......................................

................................................................... 289

Step 1 Enabling Port and Setting up TCP/IP................................................................................ 289

Step 2 Regi

stering a Folder ............................................................................................................ 290

Step 3 C

onfiguring a Computer...................................................................................................... 290

Configuration of Scan to PC...

...............

............................................................................................... 291

Step 1 Preparations ........................................................................................................................

. 291

Step 2 Enabling Port and Setting up TCP/IP................................................................................ 292

Step 3 Conf

iguration on the Computer ......................................................................................... 293

Configuration of Store to USB .............................................................................................................

294

Step 1 Available USB Memory Devices....................................................................................... 294

Step 2 Dell Printer Configuration Web Tool Setting Items....................................................... 294

Configuration of Job Flow Sheets .

.....................................

................................................................ 295

Step 1 Enabling Ports and Setting up TCP/IP.............................................................................. 295

Step 2 Configuring the SNMP Port.

............................................................................................... 296

Step 3 Configuration on the Computer

......................................................................................... 296

8

Configuration of Store & Send Link.....................................................................................................297

Step 1 Configuring E-mail ...............................................................................................................297

Step 2 Enabling Authentication .....................................................................................................297

Step 3 Other Settings

.......................................................................................................................

297

Step 4 Dell Printer Configuration Web Tool Setting Items .......................................................298

10 Encryption and Digital Signature Settings.....................

...................................................................

299

Encryption and Digital Signature Overview..............................

........................................................300

Types of Certificate ........................................................................................................................

..300

Encryption Features for Communication..........

............................................................................300

Encryption and Digital-Signature Features for Scan Files ..........

.............................................301

Configuration of HTTP Communications Encryption ..................

.....................................................302

Installation Overview ......................................................................................................................

302

Step1 Configuration on the Machine ..........

..................................................................................302

Step2 Configuration on the Computer............

...............................................................................303

Configuration of Encryption using IPSec................................

...........................................................304

Installation Overview ......................................................................................................................

304

Step1 Import and Configuration of a Certificate .........................................................................

304

Step2 Configuration on the Machine (Configuration of IPSec)............

....................................305

Step3 Configuration on the Computer............

...............................................................................306

Configuration of E-mail Encryption/Digital Signature................

.....................................................307

Installation Overview ......................................................................................................................

307

Step1 Configuration on the Machine ..........

..................................................................................307

Step2 Configuration on Sender and Recipient.......................

.....................................................309

Configuration of PDF/XPS Signature...................................................................................................311

Installation O

verview ......................................................................................................................

311

Step1 Configuration on the Machine ..........

..................................................................................311

Step2 Configuration on the Computer............

...............................................................................312

11 Authentication and Accounting Features .........................................................................................313

Overview of Authe

ntication and Accounting Feature................

.....................................................314

Overview of Authentication Feature...........

..................................................................................314

Overview of Accounting Feature.................

..................................................................................315

Authentication...............................................................................................................................

..........316

User Types Managed by Authentication Feature .....................

..................................................316

User Roles and Authorization Groups......................................

.....................................................316

Types of Authentication ..........................

........................................................................................317

Types of Account Administration ..................................................................................................318

Authentication and Accounting Relationship.........

....................................................................319

Services Controlled by Authentication .........

.....................................................................................320

Overview .....................................................................................................................................

.......320

Services Restricted by User ID Authentication .........

.................................................................320

Services Restricted by the Combined Use of

Smart Card Authentication and User ID Authentication ...........

................................................322

Authentication for Job Flow Sheets and Folders.....................

........................................................325

Overview .....................................................................................................................................

.......325

When the Authentication Feature is Disabled.......................

.....................................................328

When the Authentication Feature is Enabled .........

....................................................................331

Table of Contents

9

Jobs Manageable by Account Administration................................................................................. 334

Configuration for Authentication ........................................................................................................ 337

Installation Overview......................................................................................................................

337

Enabling Authentication ....................................................

............................................................. 337

Changing the Default Authorization Group Settings ................

................................................. 339

Creating an Authorization Group..................

................................................................................. 340

Configuration for Account Administration..........

.............................................................................. 341

Step 1 Selecting an Accounting Type.......................................................................................... 341

Step 2 Registering User Information ............................................................................................ 341

User Authentication Operations .......

...........

....................................................................................... 343

Authenticating Login Users........................

.................................................................................... 343

Changing Passcode .........................................................................................................................

344

12 Problem Solving .................................................................................................................................... 345

Tr

oubleshooting ...............................................................................................................................

...... 346

Machine Trouble..............................................................................................................................

...... 347

Image Quality Trouble.......................................................................................................................

.... 352

Trouble during Copying ............................

............................................................................................ 358

Unable to Copy..............................................................................................................................

.... 358

The Copy Result is Not What was Expected............................................................................... 359

Trouble during Printing....................................................

..................................................................... 362

Unable to Print..............................................................................................................................

.... 362

The Print Result is Not What was Expected............................................................................... 363

Trouble during Faxing.......................................................................................................................

.... 365

Sending Problems...........................................................................................................................

. 365

Receiving Problems.........................................................................................................................

367

Trouble during Scanning.................

..................................................................................................... 369

Unable to Scan with the Machine.........

....................................................................................... 369

Unable to Import Scanned Documents to the Computer............

............................................... 370

Unable to Send a Scanned Document over the Network (FTP/SMB) .......

............................. 371

Unable to Send E-mail...........................

.......................................................................................... 372

The Image is not What was Expected.......................................................................................... 372

Network-related Problems ..................................................................................................................

374

When using SMB .............................................................................................................................

374

When using NetWare...................................................................................................................... 376

When using

TCP/IP ..........................................................................................................................

380

When using EtherTalk.....................................................................................................................

381

Dell Printer Configuration Web Tool Problems..........

................................................................ 382

E-mail Features Problems ..............................................................................................................

383

Internet/Intranet Connection Problems ....................................................................................... 384

IPv4

and IPv6 Connection Problems............................................................................................. 385

Media Print - Text Trouble..................................................................................................................

. 388

Media Print - Photos Trouble ..............................................................................................................

389

Status Code ................................................................................................................................

............. 390

Other Errors ................................................................................................................................

....... 452

Paper Jams .................................................................................................................................

............ 454

10

Paper Jams in Trays 1 to 4 ..............................................................................................................454

Paper Jams in Tray 5 (Bypass).......................................................................................................456

Paper Jams in Fusing Unit ..............................................................................................................

457

Paper Jams in Duplex Module.......................................................................................................458

Paper Jams in Finisher-AB1.....

......................................................................................................459

Paper Jams in H

Transport Unit.....................................................................................................460

Document Jams ......

.........................................................................................................................

.......461

Duplex Automatic Document Feeder B1-C ............

......................................................................461

Stapler Faults ...................................................................................................................................

.......463

Staple Jams in Staple Cartridge (for Finisher-AB1)..............

.....................................................464

13 Appendix ................................................................................................................................................

.467

Specifications...............................................................................................................................

..........468

Printable Area...............................................................................................................................

..........476

Standard Printable Area..................................................................................................................476

Extended Pri

ntable Area .................................................................................................................476

Int

ernal Fonts..............................................................................................................................

.............477

Optional Components........................................................................................................................

.....479

ESC/P-K Emulation ............................................................................................................................

.....480

Emulation.....................................................................................................................................

.......480

Fonts....................................................................................................................................

................481

Output Feature..............................................................................................................................

.....481

ESC/P-K Emulation Print Features.................................................................................................482

ESC/P-K Emulation Settings ......................................................................................................

.....483

Magnification Table

.........................................................................................................................

488

Paper Size and Number of Printable Characters........................................................................492

PDF Direct Print ............................................................................................................................

..........494

PDF Direct Print Settings ................................................................................................................494

PCL Emulation

...............................................................................................................................

..........496

Emulation.....................................................................................................................................

.......496

Fonts....................................................................................................................................

................497

Output Feature..............................................................................................................................

.....498

PCL Emulation Settings ...................................................................................................................498

HP-GL/2 Emulati

on...........................................................................................................................

.......503

Emulation.....................................................................................................................................

.......503

Fonts....................................................................................................................................

................503

Output Feature..............................................................................................................................

.....504

Factory Default Settings..................................................................................................................

504

HP-GL/2 Emulation Settings............................................................................................................505

Hard Clip Area...

...........................................................................................................................

.....510

Printable Area ..............................................................................................................................

.....511

Auto Layout ................................................................................................................................

........513

Notes and Restrictions.....................................................................................................................

.....520

Notes and Restrictions on the Use of the Machine ..............

.....................................................520

Notes and Restrictions on the Use of the Copy Feature.......

.....................................................522

Notes and Restrictions on the Use of the Print Feature ..........

..................................................522

Notes and Restrictions on the Use of the Scan Features..........

................................................524

Table of Contents

11

Notes and Restrictions on the Use of the Fax Feature.............................................................. 527

Notes and Restrictions on the Use of the E-mail Feature......................................................... 528

Notes and Restrictions when Connecting with Internet Service Provider............

............... 530

Notes and Restrictions on the Interrupt Mode.......................

.................................................... 531

Notes and Restrictions on Folders......................................

.......................................................... 533

Notes and Restrictions when Connecting to Internet or Intranet.....

...................................... 533

Notes and Restrictions when Operating from Computers............

............................................ 533

Notes and Restrictions on Job Flows ......................................

.................................................... 534

Notes and Restrictions on the Security Features ..................

.................................................... 535

Notes and Restrictions on the Authentication and Accounting..............

................................ 535

Notes and Restrictions for Using SMB........................................................................................ 536

Notes and Restrictions for Using TCP/IP..............................

....................................................... 537

Notes and Restrictions for Using EtherTalk.........................

....................................................... 538

Notes and Restrictions for Using Bonjour............................

....................................................... 539

Notes and Restrictions for IPv6 Connection...........................

.................................................... 539

Notes and Restrictions for Print E-mail....................................................................................... 541

Using the Telephone .........................................................................................................................

.... 542

Placing a Call..............................................................................................................................

...... 542

Activity Report...............................................................................................................................

......... 544

Index....................................................................................................................................................

............ 547

12

1 Before Using the Machine

This chapter describes the organization of this guide and conventions used in this guide.

• Preface ....................................................................................................................................

14

• Types of Manuals ..................................................................................................................15

• Using This Guide.....

...............................................................................................................16

• Interface Cables......

...............................................................................................................19

• Power Saver Mode.

...............................................................................................................21

• Customizing the Control Pa

nel............................................................................................24

• Entering Text ..........................................................................................................................32

1 Before Using the Machine

14

Preface

Thank you for selecting the Dell C5765dn Color Laser Multifunction Printer (hereafter

referred to as "the machine").

This guide is intended for system administrators, and provides maintenance information

such as how to replace consumables, how to configure network, and troubleshooting

procedures.

The guide assumes that you are familiar with a personal computer

and that are

knowledgeable of computer networks. When you need

additional information, refer to the

manuals provided with the personal computer, operating system, and network products.

After reading this guide, be sure to keep it handy for quick reference. It will be useful in case

you forget how to perform operations or if a problem occurs

with the machine.

For more information on how to copy, print, scan, and fax, refer to the User Guide. For

information about optional components for the

Print feature, refer to the guide provided

with each optional component.

Types of Manuals

15

Types of Manuals

The following guides are provided with the machine.

Accompanying Manuals

User's Guide (PDF)

The guide describes the basic operations of the machine, as well

as daily management and

maintenance. This guide is included in the Documentation CD-ROM.

PostScript User Guide (PDF)

The guide describes how to install the print driver and configure the functions in order to

use the machine as a PostScript

printer. This guide is included in the "PostScript Driver

Library" CD-ROM.

Driver CD Kit Documentation (HTML)

The documentation describes installation and configuration procedures for print drivers and

the printe

r environment. This documentation is included in the Driver CD Kit.

Guides for Optional Components

Optional components are available for the machine. Some of them come with user guides.

The guides for optional components describe all the necessary steps for using the optional

components and installing the software.

1 Before Using the Machine

16

Using This Guide

This guide is intended for system administrators, and provides maintenance information

such as how to replace consumables, how to configure network, and troubleshooting

procedures.

Organization of This Guide

This guide consists of the following chapters.

1 Before Using the Machine

Describes the organization of this guide and conventions.

2 Paper and Other Media

Describes the types of paper and other media that you can use on the machine and how to

load media in a

tray.

3 Maintenance

Describes how to replace consumables and to clean the machine.

4 Machine

Status

Describes how to check the faults that occurred on the machine and to print various reports/

lists.

5

Tools

Describes the procedures to set up the system.

6 Dell Printer Configuration Web Tool Settings

Describes how to use Dell Printer Configuration Web Tool.

7 Printer Environment Settings

Describes the settings to use the Print feature on the machine.

8 E-

mail Environment Settings

Describes the settings to use various services via e-mail on the machine.

9 Scanner Environment Settings

Describes the settings to use the Scan services on the machine.

10 Encryptio

n and Digital Signature Settings

Describes how to configure the machine to use the Encryption and the Digital Signature

features with your co

mmunications and documents.

11 Authentication and Accounting Features

The machine has the Authentication feature to restrict the availability of services for each

feature and the Accounting feature to manage the use of each feature

based on the Login

Type selected.

12 Problem Solving

Describes troubleshooting procedures to solve the problems with the machine.

Using This Guide

17

13 Appendix

Describes the specifications of the machine, optional accessories, and cautions/restrictions.

Conventions

• The screen shots and illustrations used in this guide vary depending on the machine

configuration and optional components installed. Some of the items in the screen shots

may not be displayed or available depending on your machine configuration.

• The procedures in this guide may vary depending on the

driver and utility software being

used due to the upgrades.

• In this guide, "Computer" refers to

a personal computer or workstation.

• The following term is used in this g

uide:

Note : Additional information on operations or features.

• The following symbols are used in this guide:

" " : • A cross-reference included in this guide.

• Names of CD-ROM, features, and

touch screen messages and

input text.

[

] : • Folders, files, applications, button or menu names displayed on

the touch screen.

• Names of menus, commands, windows, or dialog boxes

displayed on the computer screen and their buttons and menu

names

.

< > button : Hardware buttons on the control panel.

< > key : Keys on the keyboard of the computer.

> : • Path to a certain item within a procedure on the control panel.

For example: When you see the procedure "select [Tools] >

[Setup] > [Create Folder]", this means that you need to

select

[Tools], select [Setup], and then select [Create Folder].

• Path to a certain item within a procedure on a computer.

For example: When you see the procedure "to search for files

and folders, click [Start] > [Search] > [For Files or Folders]",

this

means that you need to click

[Start], click [Search], and

then click [For Files or Folders] to search for files and folders.

• Cross-reference

For example: "Refer to "5 Tools" > "Common Service Settings"

> "Audio Tones" in the Administrator Guide."

The sentence above m

eans that it is recommended to refer to

the section "Audio Tones" in "Common Service Settings" in

chapter 5 "Tools" of the Administrator Guide.

1 Before Using the Machine

18

• Orientation of documents or paper is described in this guide as follows:

, , Long Edge Feed (LEF):Loading the document or paper in portrait orientation

when viewed from the front of the machine.

, , Short Edge Feed (SEF):Loading the document or paper in landscape orientation

when viewed from the front of the machine.

LEF Orientation

Paper feed direction

SEF Orientation

Paper feed direction

Interface Cables

19

Interface Cables

When you connect the machine directly to your computer, use the USB interface. When you

connect the machine to a network, use the Ethernet interface.

Using the USB Interface

The USB interface of the machine supports USB 2.0.

This section describes the installation procedures for the USB interface.

1

Press the power switch to the [ ] position to switch off the power.

2

Make sure that the touch screen is blank and the <Power Saver> button is not lit.

3

Press the main power switch to the [ ] position to switch off the main power.

4

Connect the USB cable to the USB 2.0

interface connector.

5

Connect the other end of the USB cable to the computer.

6

Press the main power switch to the [ | ] position to switch on the main power.

7

Press the power switch to the [ | ] position to switch on the power.

8

Restart the computer.

For more information on setting items, refer to "Printer Environment Settings" (P.261).

Using the Ethernet Interface

The Ethernet interface of the machine supports the following three types.

• 1000BASE-T

•100BASE-TX

•10BASE-T

This section describes the installation proced

ures for the Ethernet interface.

1

Press the power switch to the [ ] position to switch off the power.

2

Make sure that the touch screen is blank and the <Power Saver> button is not lit.

3

Press the main power switch to the [ ] position to switch off the main power.

1 Before Using the Machine

20

4

Connect the network cable to the Ethernet

interface connector.

Note • Always use the correct network cable with

your network connection. When you replace

the cable, contact Customer Support at

dell.com/contactdell.

5

Press the main power switch to the [ | ] position to switch on the main power.

6

Press the power switch to the [ | ] position to switch on the power.

For more information on setting items, refer to "Printer Environment Settings" (P.261).

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Dell C5765DN MFP Color Laser Printer User guide

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