Table of Contents
9
Overview of Accounting Feature .................................................................................................. 345
Authentication........................................................................................................................................ 346
User Types Managed by Authentication Feature...................
.................................................... 346
User Roles and Authorization Groups............
.............................................................................. 346
Types of Authentication..................................................
................................................................ 347
Types of Account Administration.................................................................................................. 348
Authenticatio
n and Accounting Relationship ...........................
................................................. 350
Services Controlled by Authentication..........
.................................................................................... 351
Overview........................................................................................................................................
.... 351
Services Restricted by User ID Authentication..........
................................................................ 351
Services Restricted by the Combined Use of Smart Card Authentication and User ID
Authentication ..............................................................................................................................
.... 353
Authentication for Job Flow Sheets and Folders .........
................................................................... 356
Overview........................................................................................................................................
.... 356
When the Authentication Feature is Disabled .......................
.................................................... 358
When the Authentication Feature is Enabled.........................
.................................................... 361
Jobs Manageable by Account Administration.........
........................................................................ 365
Configuration for Authentication ............
............................................................................................ 368
Installation Overview......................................................................................................................
368
Enabling Authentication ....................................................
............................................................. 368
Changing the Default Authorization Group Settings ................
................................................. 370
Creating an Authorization Group..................
................................................................................. 371
Configuration for Account Administration..........
.............................................................................. 372
Step 1 Selecting an Accounting Type.......................................................................................... 372
Step 2 Registering User Information ............................................................................................ 372
User Authentication Operations .......
...........
....................................................................................... 374
Authenticating Login Users........................
.................................................................................... 374
Changing Passcode .........................................................................................................................
375
13 Problem Solving .................................................................................................................................... 377
Tr
oubleshooting ...............................................................................................................................
...... 378
Machine Trouble..............................................................................................................................
...... 379
Image Quality Trouble.......................................................................................................................
.... 384
Trouble during Copying ............................
............................................................................................ 390
Unable to Copy..............................................................................................................................
.... 390
The Copy Result is Not What was Expected............................................................................... 391
Trouble during Printing....................................................
..................................................................... 394
Unable to Print..............................................................................................................................
.... 394
The Print Result is Not What was Expected............................................................................... 395
Trouble during Faxing.......................................................................................................................
.... 397
Sending Problems...........................................................................................................................
. 397
Receiving Problems.........................................................................................................................
399
Trouble during Scanning.................
..................................................................................................... 401
Unable to Scan with the Machine.........
....................................................................................... 401
Unable to Import Scanned Documents to the Computer............
............................................... 402
Unable to Send a Scanned Document over the Network (FTP/SMB) .......
............................. 403