InPen™ App
Official Compatibility Guide
Updated November 22, 2021
1 | InPen™ App Official Compatibility List – Outside US
To use the InPen™ Smart Insulin pen system, you will need a compatible device and operating
system (OS), as listed below.
InPenTM app Compatibility – minimum requirements
The app is compatible with devices that meet these requirements
▪ Devices with iOS 12 and higher
▪ Devices with Android Operating System 8.0 and
greater
▪ Devices with screen resolution 720×1280 pixels and
greater
▪ Any version of the LG Stylo device
▪ Bluetooth® performance varies due to differences in
phone hardware and operating systems. The InPen
app is not recommended on jailbroken devices
▪ Tablets or phablets
FAQs
Q1. How can I determine if my Android phone is compatible?
On your Android device, visit Google Play Store. If the InPen app is visible in the Play Store,
install it. If the InPen app is not visible in the Play Store, the device does not meet minimum
requirements to install the app. Once app is installed, Open the InPen App. Upon opening the
app, it will check to make sure the screen resolution meets minimum requirements. If you are
presented with a login screen, the app is ready for use.
Q2. Why do the GuardianTM app and the InPenTM app support different devices and operating
systems?
The GuardianTM app and the InPenTM app have a different approach to compatibility and use
different technology protocols, therefore compatibility is different between the two mobile
apps.
