XBLUE QB Administrator Guide
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Inbound Routes............................................................................................................................................... 67
Outbound Routes ............................................................................................................................................ 69
Auto CLIP Routes ........................................................................................................................................... 72
SLA ................................................................................................................................................................. 73
Time Conditions .............................................................................................................................................. 74
Call Features................................................................................................................................................................ 76
IVR/AA ............................................................................................................................................................ 76
Ring Group ...................................................................................................................................................... 77
Queue ............................................................................................................................................................. 78
Conference ..................................................................................................................................................... 80
Pickup Group .................................................................................................................................................. 81
Speed Dial ...................................................................................................................................................... 82
Callback .......................................................................................................................................................... 84
DISA ................................................................................................................................................................ 85
Blocklist ........................................................................................................................................................... 86
Pin List ............................................................................................................................................................ 88
Paging/Intercom .............................................................................................................................................. 88
SMS ................................................................................................................................................................ 89
Voice Prompts ............................................................................................................................................................. 91
Prompt Preference .......................................................................................................................................... 91
System Prompt ............................................................................................................................................... 92
Music on Hold ................................................................................................................................................. 93
Custom Prompt ............................................................................................................................................... 93
General ....................................................................................................................................................................... 95
Preference ...................................................................................................................................................... 95
Feature Code .................................................................................................................................................. 96
Voicemail ........................................................................................................................................................ 99
SIP ................................................................................................................................................................ 101
IAX ................................................................................................................................................................ 108
Recording .................................................................................................................................................................. 108
Event Center ............................................................................................................................................................. 109
Event Settings ............................................................................................................................................... 109
Notification Contacts ..................................................................................................................................... 110
Event Log ...................................................................................................................................................... 111
CDR and Recording .................................................................................................................................................... 111
PBX Monitor .............................................................................................................................................................. 112
Extension Status ........................................................................................................................................... 112
Trunk Status .................................................................................................................................................. 113
Concurrent Call ............................................................................................................................................. 115
Conference ................................................................................................................................................... 115
Resource Monitor ..................................................................................................................................................... 116
Information .................................................................................................................................................... 116
Network ......................................................................................................................................................... 116