Cannot connect more computers to the wireless product ............................................................. 150
The wireless product loses communication when connected to a VPN ......................................... 151
The network does not appear in the wireless networks list .......................................................... 151
The wireless network is not functioning ........................................................................................ 151
Product software issues (Windows) .................................................................................................................. 151
Product software issues (OS X) ......................................................................................................................... 153
The printer driver is not listed in the Print & Scan list .................................................................... 153
The product name does not appear in the product list in the Print & Scan list ............................. 153
The printer driver does not automatically set up the selected product in the Print & Scan list .... 153
A print job was not sent to the product that you wanted ............................................................... 153
When connected with a USB cable, the product does not appear in the Print & Scan list after
the driver is selected. ...................................................................................................................... 153
You are using a generic printer driver when using a USB connection ............................................ 154
10 Service and support ................................................................................................................................. 155
Customer support .............................................................................................................................................. 156
HP limited warranty statement ......................................................................................................................... 157
UK, Ireland, and Malta ..................................................................................................................... 158
Austria, Belgium, Germany, and Luxemburg .................................................................................. 158
Belgium, France, and Luxemburg ................................................................................................... 159
Italy .................................................................................................................................................. 160
Spain ................................................................................................................................................ 160
Denmark .......................................................................................................................................... 161
Norway ............................................................................................................................................ 161
Sweden ............................................................................................................................................ 161
Portugal ........................................................................................................................................... 162
Greece and Cyprus ........................................................................................................................... 162
Hungary ........................................................................................................................................... 162
Czech Republic ................................................................................................................................ 163
Slovakia ........................................................................................................................................... 163
Poland ............................................................................................................................................. 163
Bulgaria ........................................................................................................................................... 164
Romania .......................................................................................................................................... 164
Belgium and the Netherlands ......................................................................................................... 164
Finland ............................................................................................................................................. 165
Slovenia ........................................................................................................................................... 165
Croatia ............................................................................................................................................. 165
Latvia ............................................................................................................................................... 165
Lithuania .......................................................................................................................................... 166
Estonia ............................................................................................................................................. 166
Russia .............................................................................................................................................. 166
ENWW xiii