EchoStar DVR-7000 HDD Service Note

Brand: EchoStar

Model: DVR-7000 HDD

Category: TV set-top boxes

Type: Service Note

This manual is also suitable for

Service Letter

Echonav_hdd_sl_2a_us

EchoNAV User Interface

for Digital Satellite Receivers

HDD

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Issue: Echonav_hdd_sl_2a_us

We encourage you to express your thoughts on this service letter.

Please send your comments to:

EchoStar International Corporation

Technical Publications Department

Schuilenburglaan 5a

7604 BJ Almelo

The Netherlands

Preface

EchoNAV 2.0 Page I

PREFACE

1. DEAR CUSTOMER

This service letter introduces version 2.0 for the EchoNAV user interface. The highlights for

this version are:

■ New menu languages added;

■ Group and Sort behaviour revised to remember the last setting;

■ Extended channel information available with i-key;

■ Satellite list available with satellite key;

■ User LNB(F) menu, manual input added for Local Oscillator frequency;

■ Move function extended with recall option;

■ Edit functions, Move, Lock and Delete separated;

■ Save changes pop-up menu added;

■ Index marker functionality added for DVR mode;

- Index marker shows in the InfoBanner;

- Skip to next index and skip to previous index marker added;

- Last played index marker added;

■ Fast Forward and Rewind speed (1x) added;

■ RGB-Sync on/off added.

DVR-7000 HDD ONLY

■

Skip to next song, skip to previous song added for MP3 mode;

■ Photo album added;

■ New MP3Loader made available with embedded BackgroundLoader and PhotoLoader;

■ Installation menu added for Set East and West Limit;

■ Improved positioner behaviour.

2. INTENDED USE

This service letter is intended for anyone who uses an EchoStar satellite receiver with an

EchoNAv user interface. It can be used by both first-time and experienced users who want to

install, use and maintain their receiver.

This service letter is applicable for the Digital Satellite Receiver with Hard Disk:

■ DVR-7000 HDD;

■ DVR-5000 HDD.

This service letter is divided into separate sections and chapters for easy reference to the

applicable chapters of your user manual. Please keep this service letter next to your user

manual for future reference.

3. DISCLAIMER

SATELLITE RECEIVER

EchoStar International Corporation has to the best of her abilities, everything done to supply you

with a satellite receiver built to the most up-to-date software and hardware. EchoStar International

Corporation makes no warranties with respect to the reception of the channels provided by the

broadcast service providers and specifically disclaims any implied warranties of merchantability or

fitness for any particular purpose.

EchoStar International Corporation reserves the right, for whatever reason, to revise, change or

modify the hard- and software of the satellite receiver without the obligation to notify or warrant any

person or organization of such change. Therefore, please visit our website, on a regular basis, for

the latest information available.

Preface

Page II EchoStar International Corporation

SOFTWARE DOWNLOADS

EchoStar International Corporation will to the best abilities, do everything possible to supply you

with software updates to keep your receiver as up-to-date as technically possible. EchoStar

International Corporation makes no warranties with respect to the use of the supplied software

downloads and specifically disclaims any implied warranties of merchantability or fitness for any

particular purpose.

EchoStar International Corporation reserves the right, for whatever reason, to revise, change or

modify the software that can be used by your satellite receiver without the obligation to notify or

warrant any person or organization of such change. Therefore, please visit our website, on a

regular basis, for the latest software available.

SERVICE LETTER

EchoStar International Corporation has to the best of her abilities, everything done to supply you

with the most up-to-date information. EchoStar International Corporation makes no warranties with

respect to the information provided by this service letter and specifically disclaims any implied

warranties of merchantability or fitness for any particular purpose. The information provided is

meant as a guideline for the use and maintenance of the receiver.

EchoStar International Corporation reserves the right to right, for whatever reason, change or

translate this service letter without the obligation to notify any person or organization of such

change. Therefore, please visit our website, on a regular basis, for the latest information available.

Preface

EchoNAV 2.0 Page III

TABLE OF CONTENTS

Preface

1 DEAR CUSTOMER I

2 INTENDED USE I

3DISCLAIMER I

Familiarization

1 ECHONAV 2.0 4-1

2 THE ECHONAV INSTALLATION MENU 4-4

3 THE ECHONAV MODE AND SELECTION MENUS 4-5

4 THE INDEX MARKERS 4-9

Operation

1 TO NAVIGATE THROUGH THE MENUS 5-1

2 USE THE FAVORITE LISTS 5-5

3 TO USE THE ELECTRONIC PROGRAM GUIDE (EPG) 5-5

4 TO SELECT ANOTHER SATELLITE 5-7

5 TO USE THE INDEX MARKERS 5-7

6 TO USE THE PHOTO ALBUM (DVR-7000 SERIES ONLY) 5-9

7 TO SET THE USER PREFERENCES 5-10

Maintenance

1 TO CHANGE THE USER LNB SETTINGS 6-1

2 SET EAST/WEST LIMITS 6-1

3 SEARCH CHANNELS - ANALOG IF 6-2

Index

Preface

Page IV EchoStar International Corporation

Familiarization

Section 4

EchoStar International Corporation Page 4 - 1

FAMILIARIZATION

1. ECHONAV 2.0

The software of the receiver contains the EchoNAV user interface with on-screen help, which

gives you easy control over the features of the receiver. The software contains also a large

database of pre-programmed satellites and transponders which are used for a quick

installation. For initial installation, the software guides you through the required setup menu to

allow for an easy and reliable installation setup of the receiver.

FEATURE HIGHLIGHTS

The highlights for this version are:

■ New menu languages added;

Greek, Italian, Polish, Serbo-Croatian, Spanish and Swedish.

■ Group and Sort behaviour revised to remember the last setting;

In the channel list, the selection for Group (yellow key) and Sort (blue key) are kept until

you change the selection. The selection is made visible in the InfoBanner with icons.

Please be aware that you can get an empty list due to a previous Group or Sort selection.

■ Extended channel information available with i-key;

With the InfoBanner shown, you can press the i-key once or twice to access extended

channel information, if available first you view the extended program information, secondly

you can view the technical channel information (frequency, polarity, symbol rate and PIDs).

■ Satellite list available with satellite key;

When in the view mode, you can call up the satellite list directly with the key. In the

satellite list you can select the satellite you want to view.

■ User LNB(F) menu, manual input added for Local Oscillator frequency;

With the User LNB setting menu shown, you can enter every possible Low and High

frequency with the numerical keys.

■ Move function extended with direct channel number entry and recall option;

When in the edit menu, you can select the move option only with Group and Sort set to

none. You can move the selected channel manually or by number. After the move action

you can press the recall key to go to the location where you started the move action.

■ Edit options, Move, Lock and Delete are in separated per menu;

When in the edit menu, the Move, Lock and Delete option gives only access to the related

function. This is done to make numerical move and recall move actions possible.

■ Save changes pop-up menu added;

At several locations in the EDIT menu where you can make changes to selections, you are

asked if you want to save or undo the changes, this to allow you to experiment with the

options without changing actual selections.

■ Index marker functionality added for DVR mode;

- Index marker shows in the InfoBanner;

With the InfoBanner shown, you can see the set index marker(s), at the marked position,

in the progress bar of the DVR recording. The index markers are shown as vertical lines.

- Skip to next index and skip to previous index marker added;

The (previous) and the (next) key are available to jump from one index marker to

another index marker.

- One ‘Last played’ index marker added;

When you press the key during the playback of a recording, the DVR stops and

automatically adds the so called ‘Last played’ index marker. This index marker indicates

the location where you stopped to play back a recording (just like a video tape). The last

played index marker is visible in the DVR list.

■ Fast Forward and Rewind speed (1x) added;

Fast Forward and Rewind speed (1x) added to allow for a more precise search.

Section 4

Familiarization

Page 4 - 2 EchoNAV 2.0

■ RGB-Sync on/off added;

RGB-Sync on/off added to allow for correction of the all over greenish tint that some

televisions for domestic use show.

FOR DVR-7000 HDD ONLY

■

Skip to next index and skip to previous index marker added for MP3 mode;

The (previous) and the (next) key are available to jump from one song to another

song within the selected list.

■ Photo album added;

The photo album gives you the possibility to download digitally available images like

photo’s, Powerpoint presentations and other images onto the hard disk. You can organize

them in a similar way as you do for your MP3 songs.

For downloading the images onto the hard drive, you need a PC with USB support and the

dedicated USB-Loader.

■ New MP3Loader made available with embedded BackgroundLoader and PhotoLoader;

New MP3 Loader which can download via USB the MP3 songs, the personal backgrounds

and the photo’s (or images) onto the hard disk.

■ Installation menu added for Set East and West Limit;

The installation menu has an extra option to directly access the Set East/West Limit menu

to allow you to change the selected limits. Best practice is:

- first to set the physical East and West limit switches on the dish (to prevent damage);

- to delete the programmed satellites that get beyond the new limits before you set the new

limit.

NOTE

After installation of the EchoNAV 2.0, you must use the latest version of the

MP3 Loader (referred to as USB Loader).

Herewith previous releases of the MP3 Loader are obsolete.

Familiarization

Section 4

EchoStar International Corporation Page 4 - 3

1.1. THE REMOTE CONTROL UNIT (RCU)

The EchoStar Quattro is a programmable RCU that also can control your TV, VCR, DVD

and/or Audio set. The EchoStar Quattro requires two AA/R6 alkaline batteries to operate.

■ ON/STANDBY

To switch to standby or on.

■ VCR

To control the VCR.

■ TV

To control the TV.

■ EPG

To view the EPG.

■ MENU

To go to the installation menu;

To go to the special functions.

■ VOL+

To increase the volume.

■ VOL-

To decrease the volume.

■ ARROW CLUSTER

To scroll left, up, right or down.

■ EXIT

To leave a menu or feature.

■ PAGE+

To go one page up.

■ PAGE -

To go one page down.

■ ALT AUDIO

To choose a language.

■ ALT SUBTITLE

To choose a subtitle.

■ STOP

To stop the recording or play

back of an event;

To return to actual time in the

EPG window

■ REWIND

To go to the beginning of an

recorded event fastly.

■ RECORD (press twice)

To record a live program.

■ PREVIOUS

To go to the previous event.

■ GREEN

To select a (favorites) list.

■ RED

To go to another mode.

■ NUMBER KEYS

To enter numerical settings;

To type in a channel number.

■ TV/RAD

To switch to TV or Radio

mode.

■ MUTE

To blank out the volume.

■ AUX

To control the Audio Set or

DVD.

■ SAT

To control the receiver.

■ i

To view the InfoBanner;

To view detailed EPG

information.

■ Satellite Dish

To select another satellite.

■ CH+

To go one channel up.

■ CH-

To go one channel down.

■ OK

To go to the (favorites) lists;

To make a menu selection;

To pull down a selection menu.

■ RECALL

To go to the previous channel;

■ ?

Not used for Sat-mode.

■ V(white)

To edit a list

■ PLAY

To play back a recorded event.

■ FAST FORWARD

To go to the end of an

recorded event fastly.

■ PAUSE

To pause the playback of an

event;

To pause a live program.

■ NEXT

To go to the next event.

■ YELLOW

To group a list;

To select an EPG timer.

■ BLUE

To so rt a l ist;

To zoom in/out the time slot of

the EPG view window.

■ FAV

To go to the favorite list of the

actual mode.

Section 4

Familiarization

Page 4 - 4 EchoNAV 2.0

2. THE ECHONAV INSTALLATION MENU

A highlighted button shows you which (main/sub) menu is selected. The MENU key lets you

change between the main and sub menu where thekeys let you make a selection in the

selected (main/sub) menu. The OK key brings you into the related page, where you can make

a choice from the available options.

■ The button, that gives you access to the User Preferences menu;

■ The button, that gives you access to the Installation setup menu;

■ The button, that gives you access to the Conditional Access menu.

2.1. THE INSTALLATION SETUP MENU

■ The button, that gives you access to the System Setup page (for Fixed dish);

■ The button, that gives you access to the System Setup page (DiSEqC1.2, motorized);

■ The button, that gives you access to the Program Satellites page (DiSEqC1.2,

motorized);

■ The button, that gives you access to the User LNB Setting page;

■ The button, that gives you access to the Set East/West Limit page;

■ The button, that gives you access to the About EchoStar information page;

■ The button, that gives you access to the System Upgrade page;

■ The button, that gives you access to the Factory Reset page.

2.1.1. USER PROFILE PAGE

NOTE

Once in a page, at any time:

■ you can use the MENU key to reverse from a menu page to the sub menu bar;

■ you can easily leave with the EXIT key.

This main menu has different sub menus that give

access to the pages where you can customize the

settings to match your personal requirements.

Note that the sub menus are dynamic which means that

they change with the selections you make.

The Installation setup menu always comes in view with

the system setup sub menu. In the menu bar the

sub menus are shown at the right side. The available

sub menus are shown as icons which become a

highlighted button after selection. The sub menus are

accessible with:

Familiarization

Section 4

EchoStar International Corporation Page 4 - 5

This menu page allows you to customize the user profile, you can customize:

2.1.2. SET EAST/WEST LIMIT

This menu page allows you to change the present selected East or West Limit. The

selections in this menu only sets the limits electronically which means that you also must

change the physical East and West limit switches on the dish itself. Be aware that

electronically selected limits are lost when you do a factory reset.

3. THE ECHONAV MODE AND SELECTION MENUS

3.1. GROUP AND SORT

Once in a list, the selection for Group (yellow key) and Sort (blue key) are kept until you

change the selection. The selection is made visible in the InfoBanner with icons.

■ Aspect ratio

To set the screen size of the TV.

■ Banner time out

To set the view time for the InfoBanner.

■ Dolby Digital

To tell the receiver that it is connected to a Dolby

Digital amplifier or not.

■ RGB Sync.

To switch the RGB sync. signal which is required by

monitors only to On (monitor) or Off (TV).

■ Backgrounds

To select the standard or a personal background.

NOTE

This feature is new for DVR-7000 series only.

CAUTION

On the motorized dish, set the physical East and West limit switches first. Failing to

do so might cause damage to your motorized dish installation or other properties.

■ East Limit;

To set the East Limit for the dish.

■ West Limit;

To set the West Limit for the dish.

■ Program Satellites;

To advance to the next menu.

NOTE

Sometimes a list seems to be empty because of the settings of the List and Sort

option. If this happens, select List - All and Sort - None.

Section 4

Familiarization

Page 4 - 6 EchoNAV 2.0

3.2. EDIT

When in the EDIT menu, the Move, Lock and Delete option gives only access to the related

function.

3.2.1. MOVE

When in the edit menu, you can select the move option only with Group and Sort set to none.

You can move the selected channel manually or by number. After the move action you can

press the recall key to go to the location where you started the move action.

3.2.2. LOCK

3.2.3. DELETE

3.2.4. DO YOU WANT TO SAVE CHANGES?

At several locations in the EDIT menu where you can make changes to selections, you are

asked if you want to save or discard the changes.

■ White;

To select the Move option.

■ Red bullet;

To indicate that the selection is active.

■ Numerical field;

To enter the channel number where you want to

move to.

■ On the RCU, the key;

To return to the previous location in the list.

■ White;

To select the Lock option.

■ Red bullet;

To indicate that the selection is active.

■ White;

To select the Delete option.

■ Red bullet;

To indicate that the selection is active.

■ Yes;

to save changes and return to the list;

■ No;

to undo changes and return to the list.

Familiarization

Section 4

EchoStar International Corporation Page 4 - 7

3.3. THE INFOBANNER

3.3.1. LIST ICONS

The TV InfoBanner shows the information related to the actual channel. Only the new

introduced icons are discussed.

■ The i-button, to indicate that there is detailed program information available;

■ The additional information bar, to show the additional service icons. These icons show

only if the additional service is available. The icons for the channel information are:

- the icon, to show that the All Channel list is selected, not grouped, not sorted;

- the icon, to show that the Current Sat list is selected, not grouped, not sorted;

- the icon, to show that a favorite list is selected, not grouped, not sorted;

- the icon, to show that a list is selected, grouped and/or sorted.

3.3.2. CHANNEL INFORMATION

With the InfoBanner shown, you can press the i-key once or twice to access extended

channel information, if available first you view the extended program information, secondly

you can view the technical channel information (transponder, polarity, symbol rate and PIDs).

■ Frequency;

to show the frequency of the transponder;

■ Polarity;

To show the polarity of the transponder;

■ Symbol rate;

to show the symbol rate of the transponder;

■ Video PID;

To show the video package ID of the channel;

■ Audio PID;

To show the audio package ID of the channel;

■ PCR PID;

To show the Program Clock Reference package ID

of the channel.

Section 4

Familiarization

Page 4 - 8 EchoNAV 2.0

3.3.3. THE PHOTO INFOBANNER

The photo InfoBanner shows the information related to the actual image.

■ The photo information bar, to show the name of the photo;

■ The jog shuttle, to show the actual status of the photo viewer (previous, pause, play, next);

■ The progress information bar, to show the start time and duration indicator;

■ The i-button, to indicate that there is detailed information available;

■ The additional information bar, to show the additional service icons. The icons are:

- the icon, to show that the All Photo list is selected, not grouped, not sorted;

- the icon, to show that a favorite list is selected, not grouped, not sorted;

- the icon, to show that a list is selected, grouped and/or sorted;

- the icon, to show that you can move the photo (only in scale mode).

■ The menu bar, to show the special functions. The special functions are:

- the button, to scale the photo;

- the button, to repeat the list in a random order;

- the button, to repeat all the photos from the selected (favorite) list;

- the button, to capture an image as a personal background.

3.4. POP-UP MENUS

Some pop-up menus are used to show that the receiver is busy to execute a task. Other pop-

up menus require interaction with the user, you have to confirm or deny a earlier given

command to complete the task.

3.4.1. SATELLITE LIST

NOTE

This feature is new for DVR-7000 series only.

This pop-up menu gives you the possibility to choose

directly from the available satellites. On the remote

control unit, you can call up the satellite list directly with

the key.

Familiarization

Section 4

EchoStar International Corporation Page 4 - 9

4. THE INDEX MARKERS

4.1. INDEX MARKER SHOWS IN THE INFOBANNER

4.2. SKIP TO NEXT/PREVIOUS INDEX

4.3. LAST PLAYED INDEX MARKER

With the InfoBanner shown, you can see the set index

marker(s), at the marked position, in the progress bar of

the DVR recording.

The index markers are shown as vertical lines.

For the DVR mode:

The (previous) and the (next) key are available

to jump from one index marker to another index marker.

For the MP3 and photo mode (DVR-7000 only):

The (previous) and the (next) key are available

to jump from one song or photo to another song or

photo within the selected list.

When you press the key during the playback of a

recording, the DVR stops and automatically adds the so

called ‘Last played’ index marker.

This index marker indicates the location where you

stopped to play back a recording (just like a video tape).

There is only one ‘Last played’ index marker which

shows in the DVR list.

Section 4

Familiarization

Page 4 - 10 EchoNAV 2.0

Operation

Section 5

EchoStar International Corporation Page 5 - 1

OPERATION

1. TO NAVIGATE THROUGH THE MENUS

1.1. TO GROUP A LIST

1.2. TO SORT A LIST

NOTE

Unless otherwise specified; this note explains the way you can navigate through

the pages of the EchoNAV user menu.

1. Use the OK key to pull down the menu selection fields.

2. Use the  keys to scroll the selectable items.

3. Use the  keys to navigate between the left and right column of selectable

items.

4. Use the EXIT key to leave the menu and return to the view mode.

5. In a pull-down menu:

- use the OK key to confirm the selection.

- the yellow bar indicates the active selection;

- on the left, the green page indicator indicates where you are.

1. On the RCU, press the OK key.

2. Select the required mode.

3. On the RCU press the YELLOW key.

4. Read the available help text for information.

5. Select the required group option.

NOTE

The selection for Group (yellow key) and Sort (blue key) are kept until you change

the selection. The selection is made visible in the InfoBanner with icons (for

detailed information, please refer to section 4).

Sometimes a list seems to be empty because of the settings of the List and Sort

option. If this happens, select List - All and Sort - None.

1. On the RCU, press the OK key.

2. Select the required mode.

3. On the RCU press the BLUE key.

4. Read the available help text for information.

5. Select the required sort option.

Note that only for the Character and Word option a

keyboard appears.

Section 5

Operation

Page 5 - 2 EchoNAV 2.0

1.3. TO EDIT A LIST

1.3.1. TO MOVE A CHANNEL

6. When the keyboard appears:

a. use the arrow keys to navigate;

b. press OK to accept the character;

c. select the button to change case (Capitals

or lower case and numbers);

d. select the button

e. on the RCU, press the OK key to confirm.

NOTE

The selection for Group (yellow key) and Sort (blue key) are kept until you change

the selection. The selection is made visible in the InfoBanner with icons.

Sometimes a list seems to be empty because of the settings of the Group and Sort

option. If this happens, select Group - None and Sort - None.

1. On the RCU, press the OK key.

2. Select the required list.

3. On the RCU press the WHITE key.

4. Read the available help text for information.

5. Select the required edit option.

NOTE

Some EDIT options are not always available.

If an option is not presented, select Group - None and Sort - None.

1. On the RCU, press the OK key.

2. In the Edit menu, select the Move option.

3. Read the available help text for information.

4. Go to the channel you want to move.

5. On the RCU, press the OK key.

a. Note a red bullet appears behind the selection

and the cursor advances to the next channel.

b. If you want to undo a selection (red bullet),

select again and press the OK key.

Operation

Section 5

EchoStar International Corporation Page 5 - 3

1.3.2. TO LOCK A CHANNEL

6. Move the channel, either:

a. use the keys;

b. use the page + / - keys;

c. use the numerical keys.

7. On the RCU, press the OK key to confirm.

8. Either:

a. press the WHITE key to end the session, or;

b. select the next channel you want to move, or;

c. press the key to return to the previous

location in the list.

9. When the pop-up appears, either:

a. select Yes to save the changes, or:

b. select No to undo the changes.

CAUTION

You can only lock a channel if you have set the parental lock and the PIN-code

correctly. We recommend, in the parental lock menu, that you check if the lock

option is set correctly.

NOTE

After you have set a lock onto a channel, the installation and the EDIT menu are

automatically locked with an installation lock to prevent unauthorized access.

Now you can only access these functions if you know the correct PIN-code.

1. On the RCU, press the OK key.

2. In the Edit menu, select the LOCK option.

3. Read the available help text for information.

4. Go to the channel you want to lock.

5. On the RCU, press the OK key:

a. Note a red bullet appears behind the selection

and the cursor advances to the next channel.

b. Ifyouwanttoundoaselection(redbullet),

select again and press the OK key.

Section 5

Operation

Page 5 - 4 EchoNAV 2.0

1.3.3. TO DELETE A CHANNEL

6. Either:

a. press the WHITE key to confirm the lock and

end the session, or

b. select the next channel you want to lock.

7. When the pop-up appears, either:

a. select Yes to save the changes, or:

b. select No to undo the changes.

8. You can temporarily unlock all channels:

a. On the RCU, press the MENU key;

b. the  key to select the menu;

c. the OK key, to select the menu.

d. Enter the correct PIN-code as requested;

e. Set the channel lock to Off.

9. You can restore all the locks on the channels:

a. On the RCU, press the MENU key;

b. the  key to select the menu;

c. the OK key, to select the menu.

d. Enter the correct PIN-code as requested;

e. Set the channel lock to On.

1. On the RCU, press the OK key.

2. In the Edit menu, select the DELETE option.

3. Read the available help text for information.

4. Go to the channel you want to delete.

5. On the RCU, press the OK key:

a. Note a red bullet appears behind the selection

and the cursor advances to the next channel.

b. If you want to undo a selection (red bullet),

select again and press the OK key.

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EchoStar DVR-7000 HDD Service Note

Brand: EchoStar

Model: DVR-7000 HDD

Category: TV set-top boxes

Type: Service Note

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