Dish Network Wireless Joey Getting Started Manual

Brand: Dish Network

Model: Wireless Joey

Category: TV set-top boxes

Type: Getting Started Manual

Dish Network Wireless Joey lets you watch and record up to 6 channels of HD and SD programming simultaneously. It connects to the Wireless Joey Access Point via WiFi, which in turn connects to a Hopper or Hopper with Sling receiver via ethernet. This allows you to access live, paid, and DVR content in HD, SD, and 3D. You can also use it to display prerecorded content from the DVR or IP-delivered content.

Wireless Joey

GETTING

STARTED GUIDE

Warning and Attention Symbols

You must be aware of safety when you install and use this system. This Wireless

Joey Getting Started Guide provides various procedures. If you do some of these

procedures carelessly, you could injure or kill yourself or damage equipment or

property. Some other procedures require special attention.

The lightning ash with arrowhead symbol, within an equilateral triangle,

is intended to alert the user to the presence of uninsulated “dangerous

voltage” within the product’s enclosure that may be of sufcient magnitude

to constitute a risk of electric shock to persons

The exclamation point within an equilateral triangle is intended to alert the

user to the presence of important operating and maintenance (servicing)

instructions in the literature accompanying the appliance

The Class II equipment symbol means the equipment has additional

insulation and does not need to be grounded

For Your Safety

Warning: Do not try to open the case of the Wireless Joey™ receiver.

There is risk of electrical shock, which may cause damage to the Wireless

Joey and/or personal injury or death to you. There are no user-serviceable

parts inside the Wireless Joey receiver. Opening the receiver’s case or

making unauthorized changes will void the warranty.

Warning: To reduce the risk of re or electric shock, do not expose this

appliance to rain or moisture.

Important Software Notice

As with all software controlled products, unexpected behavior could arise if

the user tries to perform operations in a non-routine manner. This product, like

almost any other high tech product, is subject to bugs and hence EchoStar

CANNOT AND DOES NOT GUARANTEE OR WARRANT THAT ALL FEATURES,

SUCH AS PARENTAL CONTROLS, WILL WORK AS INTENDED UNDER ALL

CIRCUMSTANCES. EchoStar endeavors to improve such conditions and will

periodically download improvements.

Equipment and Software Covered by this User Guide

This Wireless Joey Getting Started Guide covers the Wireless Joey™ receiver

and software models Wireless Joey. This Wireless Joey Getting Started Guide

may cover other devices not listed here.

Publishing Information

The information in this Wireless Joey Getting Started Guide may change without

notice. Revisions may be issued to tell you about such changes.

Send comments or questions about this Wireless Joey Getting Started Guide to

techpubs@echostar.com or

Technical Publications, EchoStar Technologies L.L.C,

90 Inverness Drive Circle East, Englewood, Colorado 80112.

DISH is a registered trademark of DISH Network L.L.C.

All product names, trade names, or corporate names mentioned in this Wireless

Joey Getting Started Guide are acknowledged to be the proprietary property of

the registered owners.

Manufactured under license from Dolby Laboratories. Dolby and the double-D

symbol are trademarks of Dolby Laboratories.

HDMI, the HDMI logo and High-Denition Multimedia

Interface are trademarks or registered trademarks of

HDMI Licensing LLC.

This equipment may incorporate copyright protection technology that is

protected by U.S. patents, patent applications, and/or other intellectual property

rights. Use of such copyright protection technology is intended for home and

other limited pay-per-view uses only unless otherwise authorized. Reverse

engineering or disassembly is prohibited.

1 Read these instructions.

2 Keep these instructions.

3 Heed all warnings.

4 Follow all instructions.

5 Do not use the apparatus near water.

6 Clean only with a dry cloth.

7 Do not block any ventilation openings. Install in accordance with the

manufacturer’s instructions.

8 Do not install near any heat sources such as radiators, heat registers, stoves, or

other apparatus (including ampliers) that produce heat.

9 Do not defeat the safety purpose of the polarized or grounding-type plug. A

polarized plug has two blades with one wider than the other. A grounding-type plug

has two blades and a third grounding prong. The wide blade or the third prong are

provided for your safety. If the provided plug does not t into your outlet, consult an

electrician for replacement of the obsolete outlet.

10 Protect the power cord from being walked on or pinched, particularly at plugs,

convenience receptacles, and the point where they exit from the apparatus.

11 Only use attachments/accessories specied by the manufacturer.

12 Unplug the apparatus during lightning storms or when unused for long periods of

time.

13 Refer all servicing to qualied service personnel. Servicing is required when the

apparatus has been damaged in any way, such as the power supply cord or plug

is damaged, liquid has been spilled or objects have fallen into it, the apparatus

has been exposed to rain or moisture, does not operate normally, or has been

dropped.

14 The power plug must be readily accessible so that the apparatus can be easily

disconnected from the AC power.

15 The Wireless Joey™ receiver is still connected to the AC power whenever it is

plugged into a live power outlet, even if it is turned off using the remote control or

front panel buttons.

16 No ame sources, such as lit candles, should be placed on the equipment.

17 The apparatus shall not be exposed to dripping or splashing, and no objects lled

with liquids, such as vases, shall be placed on the top of it.

18 Use only the power supply provided with the receiver. Unplug the receiver’s power

cord by gripping the power plug, not the cord.

19 Do not overload wall outlets or extension cords; this can result in a risk of re or

electrical shock.

Important Safety Instructions

iii

Important Safety Instructions, continued

20 Never insert objects of any kind into the receiver through openings, as the objects

may touch dangerous voltage points or short out parts. This could cause re or

electrical shock.

21 Do not locate the antenna near overhead light or power circuits, or where it can fall

into such power lines or circuits. When installing the antenna, take extreme care to

avoid touching such power lines or circuits, as contact with them can be fatal.

22 Do not attempt to service the receiver yourself, as opening or removing covers

may expose you to dangerous voltage and will void the Limited Warranty. Refer all

servicing to authorized service personnel.

23 Unplug the receiver from the AC power outlet before cleaning.

24 Do not place the receiver in an enclosure such as a cabinet without proper

ventilation.

25 Do not install the receiver in any area where the temperature can be less than 40°F

or more than 113°F. If the receiver is cold to the touch, do not plug it in immediately.

Let it sit unplugged at room temperature for at least 45 minutes before plugging it in.

26 Use an outlet that contains surge suppression or ground fault protection. During an

electrical storm or when the receiver is left unattended and unused for long periods

of time, unplug the power cord from the wall outlet, disconnect the lines between the

receiver and the antenna, and disconnect the telephone line. These actions provide

additional protection against damage caused by lightning or power line surges.

27 Tighten all of the coaxial cable connections only by hand. If you use a wrench, you

may overtighten the connections and damage your equipment.

Proper Care of Your Equipment

• Always handle the receiver carefully. Excessive shock and vibration can damage it.

• If the equipment is turned on and needs to be moved, unplug the equipment and let

it sit for at least 30 seconds before moving it.

• The use of accessories or attachments not recommended by the receiver

manufacturer and voids the Limited Warranty.

• Do not stack the receiver on top of or below other electronic devices as this can

cause heat build-up and vibration.

• On some TVs, the presence of xed images for extended periods of time may

cause them to be permanently imprinted on the screen. Consult your TV user

guide for information on whether this a problem for your TV, what operating/viewing

restrictions apply to avoid this problem, and associated TV warranty coverage.

If this equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the following

measures:

• Reorient or relocate the antenna assembly.

• Increase the separation between the equipment.

• Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Important Safety Instructions, continued

Note to Antenna Installer: This reminder is provided to call the antenna

installer’s attention to the National Electrical Code

(NEC) which provides

guidelines for proper bonding and grounding of antennas and their

associated cabling.

Wireless Joey Receiver

With the Wireless Joey™ receiver, watch and record up to 6 channels

of high-denition (HD) and standard-denition (SD) programming, while

having the next-generation of TV content delivered, including multimedia

services over IP-based networks. The Wireless Joey receiver uses WiFi

signals to connect to the Wireless Joey Access Point™, which uses

ethernet to connect to the host receiver, a Hopper® or a Hopper® with

Sling, and delivers HD programming and recorded programs from that

receiver to the Wireless Joey receiver. Content includes live, paid, and

DVR programming in HD, SD, and 3D. Like a Joey® box, the Wireless

Joey receiver can display prerecorded content from the DVR or IP-

delivered content.

A Hopper or Hopper with Sling receiver supports up to two Wireless

Joey receivers and one Wireless Joey Access Point.

The remote uses radio frequency (RF) signals to control the Wireless

Joey receiver and IR signals to control any other equipment you have

programmed. RF signals travel relatively long distances and can go

through walls and other solid objects. IR signals, used in TV, DVD, and

AUX device modes, travel up to 40 feet in a straight line-of-sight and

cannot go through walls or other solid objects. Point the remote directly

at the equipment you want to control without any objects blocking the

signal path.

Wireless Joey Receiver, continued

Power

Turn the Wireless

Joey receiver on

and off or hold to

reset it

Rear Panel Connections

System Info

Displays the System

Info screen

Locate Remote

Triggers the remote

to emit tones, making

it easier to nd

Up/Down Arrows

Navigate through

menus or channels

USB Port

Connects to

multimedia devices

HDMI

Output

Provides high-

denition digital

audio and video

to the TV

Ethernet

Connects to the

broadband home

network

Audio/Video

Output

High-quality

standard-denition

connection to the

TV audio and video

input

Digital Audio

Optical connection

to a high-quality

digital sound

decoding system

Power

Provides power

to the Wireless

Joey receiver

The front and back panels of the Wireless Joey receiver are provided below.

Front Panel Controls

Select

Select menu

items and events

To use the features described in this section, make sure you are in SAT mode by

pressing the SAT Mode button. Use SAT Mode to control the Wireless Joey receiver.

Note: Some features may not be available.

SAT Mode

Power & TV Power

Top button turns the Wireless Joey receiver on/off

Bottom button turns the TV on/off

Volume and Mute Buttons

Control TV volume

Programming required

Recall

Return to last

TV channel viewed

PIP (Picture-In-Picture)

Buttons

Not available at this time.

Number Buttons

Enter a channel number or

navigate the program guide

Access receiver

features and settings

Themes

Search for programs

using Themes

Info

Retrieve info on programs

Search for a program

Shortcut Keys

Access frequently

used features

Digital Video Recorder

(DVR) Buttons

Pause live TV and

play or record programming

Format

Format the picture to the

desired width to match the

program you are viewing

System Wizard

Press and hold to backup and

restore receiver and remote

settings

Arrow/Select Buttons

Channel up/down, navigate

through menus, and select a

desired option

View Satellite

Programming

Exit out of any menu/guide and

return to viewing live TV

Cancel

Return to previous menu or

return to watching a program

Browse

See what is on other channels

while watching TV

Program Guide

Display current and future

satellite program listings

Page Buttons

Page up/down in Program

Guide and event content

Press this button

for SAT Mode

Pair/Input

Pair remote to a

Wireless Joey receiver

TV Mode

To use the features described in this section, make sure you are in TV mode by

pressing the TV Mode button. Remote programming is required.

Note: Some features may not be available depending on your model.

Note: Remote operation is different

on DISH TVs.

See your DISH TV User’s Guide for

proper operation.

Power & TV Power

Top button turns the TV on/off

Bottom button turns the TV on/off

Press this button

for TV Mode

Mute

Turn TV volume on or off

Recall

Return to last TV channel

viewed

PIP (Picture-In-Picture)

Buttons

Not available at this time.

Number Buttons

Enter a channel number

TV Menu

Access menu features

available on some TVs

Pair/Input

Switch between TV inputs

(available only for certain

makes and models of TVs)

Up/Down Arrow Button

Channel up/down on the TV

Volume

Control TV volume (available

depending on your TV model)

Select Button

Select a program or menu

Power & TV Power

Top button turns the DVD/VCR/BD on/off

Bottom button turns the TV on/off

DVD Mode

To use the features described in this section, make sure you are in DVD mode by

pressing the DVD Mode button. In addition to operating a DVD player, you can also

use this mode to operate a VCR or Blu-ray Disc™ (BD) player. Remote programming is

required. Note: Some features may not be available depending on your device model.

Power & TV Power

Top button turns the DVD/VCR/BD on/off

Bottom button turns the TV on/off

Number Buttons

Use to get to specic chapters

on the DVD; the function

of remote number buttons

depends on the device

View Satellite

Programming

Exit out of any menu/guide and

return to viewing live TV

Press this button

for DVD Mode

FWD

Forward a

videotape or DVD/BD

Play

Play a videotape or

DVD/BD

Pause

Pause a videotape or

DVD

Back

Rewind a videotape

or reverse a DVD/BD

Stop

Stop playing a DVD/BD,

stop playing or

recording a videotape

Record

Record on a videotape

DVR Functions

• Displays a list of recorded programs.

• Plays a live or recorded program.

• Pauses a live or recorded program.

• Stops recording a program or playing a recorded

program.

• Records a program.

• Press BACK once to reverse the program four times as

fast as normal play. Press BACK twice to reverse at 15

times normal speed, three times to reverse at 60 times

normal speed, and four times to reverse at 300 times

normal speed. The on-screen bar shows how far you’ve

gone. For a live program, you can only reverse back to

the last channel change or back one hour, whichever

occurs rst.

• Press SKIP BACK to skip back about 10 seconds in a

program.

• Press FWD (Forward) once to fast-forward through

the program four times normal speed. Press FWD

twice to forward at 15 times normal speed, three

times to forward at 60 times normal speed, and four

times to forward at 300 times normal speed. The on-

screen bar shows how far you have gone. Of course,

you cannot forward into the part of a live program that

has not been broadcast yet.

• Press SKIP FWD to skip ahead about 30 seconds in

the program.

• Press PAUSE and then press BACK to reverse the

program in slow motion at 1/4 the speed of normal

play. Press BACK again to reverse at normal speed.

• Press PAUSE and then press FWD to forward

the program in slow motion at 1/15 the speed of

normal play. Press FWD twice to forward at 1/4 as

fast as normal play. Press FWD three times to play

the program. Of course, you cannot forward a live

program that has not been broadcast yet.

DVR Functions, continued

Using Remote Button Shortcuts

Buttons In Guide Display Scroll in Lists

Move 3 hours back By 1 screen upward

Move 3 hours ahead By 1 screen downward

24 hours back To beginning of list

24 hours ahead To end of list

In addition to their normal functions, some buttons on your remote control

have special shortcut functions. These shortcuts are enabled while

navigating the on-screen Electronic Program Guide (EPG) or viewing the

scrollable list of events.

DVR Buttons

The following table lists some of these shortcuts

for the gray set of buttons that normally control

your DVR functions.

Note: Scheduled updates to your receiver

software may add to or modify these shortcuts.

Buttons From Live TV Elsewhere

Access TV Viewing Status

Jumps to menu bar and

displays the red button

menu option

Access Quick Clicks list

Jumps to menu bar

and displays the green

button menu option

Access Settings screen

Jumps to menu bar

and displays the yellow

button menu option

Access Network Settings

Jumps to menu bar and

displays the blue button

menu option.

From the EPG, expands

or collapses select

channel ranges

Colored Buttons

The following table lists some of the shortcuts for the colored set of

buttons on your remote control.

Note: Scheduled updates to your receiver software may add to or modify

these shortcuts.

Using Remote Button Shortcuts,

continued

Inserting the Batteries

Pull the remote battery cover off.

Insert 4 AAA batteries of the same type

and kind, making sure to match the plus

(+) ends with the plus markings on the

battery case.

Replace the remote battery cover.

Connecting to Home Network

Connect cable(s) to the appropriate connection

on the back of the Wireless Joey receiver. This

receiver supports HDMI technology or RCA-

type connections.

Connect the other end of the cable to the

appropriate input of your TV or monitor.

Conrm that both your TV and the Wireless

Joey receiver are connected to a power outlet.

Note: In most cases, connecting the HDMI

cable provides plug-and-play control of the

TV’s display resolution and other settings.

However, your TV may require selecting a

different format to display from the Wireless

Joey receiver during setup.

Do not cover the vents or stack

anything on the Wireless Joey

receiver. Covering the vents or

stacking anything on the Wireless

Joey receiver can cause heat

build-up, which voids the Limited

Warranty.

The Wireless Joey receiver uses Wi-Fi to connect to a Wireless Joey

Access Point, which uses an Ethernet connection to connect to your

Home Network, making it possible to share programming and recorded

content.

Note: Using the Wireless Joey Access Point Installation Instructions, set

up your Wireless Joey Access Point rst before starting this procedure.

Continued on the next page

Connecting to Home Network, continued

Turn on the Wireless Joey receiver

and TV. Change your TV to the

correct input or source using the

remote that came with the TV.

Consult your TV user’s guide for

assistance.

Turn up the volume on your TV

and conrm you have sound.

If you don’t have sound, your

system may require you to connect

audio (red and white) RCA-type

cables between the Wireless Joey

receiver’s Audio Outputs and the

TV’s audio input connections.

Continued on the next page

Connecting to Home Network, continued

Press SELECT on the front panel

of the Wireless Joey to begin the

Wireless Joey Installation Wizard.

Press the WPS button on the front

panel of the Wireless Joey Access

Point to begin the Wireless Joey

Installation Wizard and to connect

the Wireless Joey to the Wireless

Joey Access Point.

WPS

Continued on the next page

When the Wireless Joey connects

to the Wireless Joey Access

Point, it then connects to a

Hopper receiver.

The Starting Up screen appears.

The cursor appears on the

screen.

After a few minutes, the Receiver

Setup Wizard screen appears.

Connecting to Home Network, continued

Continued on the next page

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Dish Network Wireless Joey Getting Started Manual

Brand: Dish Network

Model: Wireless Joey

Category: TV set-top boxes

Type: Getting Started Manual

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Dish Network Wireless Joey Getting Started Manual

Dish Network Wireless Joey Getting Started Manual

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