REXTON BiCore CROS R312 User guide

BiCore CROS R312

USER GUIDE 2

(Instruction for Use)

RX_BiCore CROS R312 [EN].indd 1 20-12-2021 14:12:30

RX BiCore CROS R-Li [EN].indd 2 19-05-2021 09:53:55

CAUTION

It is important to read this user guide and the

user guide 1 (safety manual) thoroughly and

completely. Follow the safety information to

avoid damage or injury.

2

CONTENT

Welcome 5

Your CROS transmitter 6

Components and names 8

Controls 10

Hearing programs 11

Signal tones 11

Batteries 12

Battery size and handling tips 12

Replacing batteries 13

Daily use 15

15

Inserting and removing the transmitter 16

Changing the hearing program 22

Bluetooth 22

Maintenance and care 23

Transmitter 23

Ear pieces 24

Professional maintenance 26

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Further information 27

Accessories 27

Explanation of symbols 27

Troubleshooting 28

Conformance information 29

31

Important safety information 32

Personal safety 32

Product safety 36

Service and warranty 38

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4

WELCOME

accessories.

This guide, along with support from your Hearing Care

CAUTION

It is important to read this user guide thoroughly

and completely. Follow the safety information to

avoid damage or injury.

It is also important to read and follow the user

you use with this accessory.

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5

RETTIMSNART SORC RUOY

CROS solutions are designed for people with profound

hearing loss in one ear which can not be aided with a

ear captures sound from this side and transmits it to

both sides.

CROS transmitter

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Two solutions are available:

■ CROS solution:

For people with normal hearing in one ear and

profound hearing loss in the other. Sounds from the

side with hearing loss are captured and transmitted

wirelessly to the good-hearing side.

■ BiCROS solution:

For people with profound hearing loss in one ear

and less severe hearing loss in the other. Sounds

from the more severe hearing loss side are captured

and transmitted wirelessly to the better-hearing side.

sounds from both sides.

advise you on the compatible models.

NOTICE

This user guide only applies to the CROS

user guide.

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7

SEMAN DNA STNENOPMOC

➐

➏

➊

➋

➍

➎

➌

➊Ear piece

➋Receiver

➌Receiver cable

➍Microphone

openings

➎Rocker switch (control)

➏Side indicator (red = right ear,

blue = left ear) and receiver

connection

➐Battery compartment

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Standard ear pieces Size

Sleeve 3.0, Vented, Closed,

Power

Eartip 3.0 Open

Eartip 3.0 Tulip

more in section "Maintenance and care".

Cuﬆom-made ear pieces

Earmold 3.0

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CONTROLS

With the rocker switch you can, for example, switch

hearing programs. The Hearing Care Professional has

programmed your desired functions to the rocker switch.

Rocker switch function L R

Program up/down

Volume up/down

CROS level up/down

Press for about 2 seconds:

Program up/down

Volume up/down

CROS level up/down

Press for more than 3 seconds:

Standby/turn on

L = Left, R = Right

You can also use a remote control to change

have even more control options.

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HEARING PROGRAMS

1

2

3

4

5

6

Read more in section "Changing the hearing program".

SIGNAL TONES

Signal tones of the CROS transmitter - like a low battery

signal tones.

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BATTERIES

When the battery is low the sound becomes weaker

or you will hear an alert signal. The battery type will

determine how long you have to replace the battery.

BATTERY SIZE AND HANDLING TIPS

Ask your Hearing Care Professional for recommended

batteries.

Battery size: 312

■ Always use the correct battery size for your device.

■ Remove the batteries if you intend not to use the

device for several days.

■ Always carry spare batteries.

■ Remove empty batteries immediately and follow your

local recycling rules for battery disposal.

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REPLACING BATTERIES

Removing the battery:

 Open the battery compartment.



as an accessory.

Inserting the battery:



only when you are ready to use the battery.

 Insert the battery with the "+" symbol

facing up into the battery door

(refer to the picture).

Note: Please do not place the battery

directly into the housing.

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 Carefully close the battery compartment. If you feel

Do not attempt to close the battery compartment

by force. It can be damaged.

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DAILY USE

TURNING ON AND OFF

compartment:

 Turning on: Close the battery compartment.

The default volume and hearing program are set.



catch.

SWITCHING TO STANDBY MODE

You have following options to switch your device into

■ via remote control or smartphone app

■ via rocker switch.

Press and hold the rocker switch for several seconds.

Refer to section "Controls" for the settings of the

rocker switch.

Standby mode mutes the device. When you leave

previously used volume and hearing

program are set.

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Note:

■

completely. It draws some power. Therefore, we

period of time.

■

and on again (by opening and closing the battery

compartment). In this case, the default volume and

hearing program are set.

RETTIMSNART EHT GNIVOMER DNA GNITRESNI

Colored markers indicate the side:

■ red marker = right ear

■ blue marker = left ear

Inserting:

 For Sleeves, take care that the bend of the Sleeve is

in line with the bend of the receiver cable.

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Correct:

Incorrect:

 Hold the receiver cable at the bend closer to the

ear piece.

 Carefully push the ear piece in

the ear canal ➊.



Open and close your mouth to

avoid accumulation of air in the

ear canal.

 Lift the device, and slide it over

the top of your ear ➋.

➊

➋

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CAUTION

Risk of injury!

 Always wear the receiver cable with an ear

piece.

 Make sure that the ear piece is completely

attached.

CAUTION

Risk of injury!

 Insert the ear piece carefully and not too deeply

into the ear.

■ It may be helpful to insert the right hearing

right hand and the left

left hand.

■ If you have problems inserting the ear piece,

use the other hand to gently pull your earlobe

downwards. This opens the ear canal and eases

insertion of the ear piece.

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ear piece in your ear. To attach the optional retention



the receiver.



until it clicks into place.

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

position it carefully into the

bottom of the bowl of your ear

(refer to the picture).

Removing:

 Lift the device and slide it over

the top of your ear ➊.

 If your device is equipped

remove it by pulling the small

removal cord toward the back

of your head.

➊

➋

 For all other ear pieces: Grip the receiver in the

➋.

Do not pull the receiver cable.

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