Tadiran Telecom Emerald ICE User manual

  • Hello! I've analyzed the user guide for the Tadiran Telecom Emerald ICE Digital Key Telephone System and Standard Model Telephone. I understand the features described, including call forwarding, do not disturb, and the use of flexible buttons. I'm ready to answer your questions about the phone's setup, operation, and various calling features.
  • How do I activate the reminder extension?
    How do I cancel Auto Hold?
    How do I set up direct call forwarding?
    How to reset all Feature/DSS Buttons to factory settings?
    How to store a pause in speed dial?
TM
Emerald ICE
Digital Key
Telephone System
Standard Telephone User Guide
(For KSU Software Versions K24UT”1”.XXX & higher.)
Theinformationcontainedinthisdocumentisproprietaryandissubjecttoallrelevant
copyright,patentandotherlawsprotectingintellectualproperty,aswellasanyspecific
agreementprotectingTADIRANTELECOM,INC.(hereinreferredtoasthe
“Manufacturer”)rightsintheaforesaidinformation.Neitherthisdocumentnorthe
informationcontainedhereinmaybepublished,reproducedordisclosedtothird
parties,inwholeorinpart,withouttheexpress,prior,writtenpermissionofthe
Manufacturer.Inaddition,anyuseofthisdocumentortheinformationcontained
hereinforanypurposesotherthanthoseforwhichitwasdisclosedisstrictlyforbidden.
TheManufacturerreservestheright,withoutpriornoticeorliability,tomakechanges
inequipmentdesignorspecifications.
InformationsuppliedbytheManufacturerisbelievedtobeaccurateandreliable.
However,noresponsibilityisassumedbytheManufacturerfortheusethereofnorfor
therightsofthirdpartieswhichmaybeaffectedinanywaybytheusethereof.
Anyrepresentation(s)inthisdocumentconcerningperformanceoftheManufacturerʹs
product(s)areforinformationalpurposesonlyandarenotwarrantiesoffuture
performanceeitherexpressorimplied.TheManufacturerʹsstandardlimitedwarranty,
statedinitssalescontractororderconfirmationform,istheonlywarrantyofferedby
theManufacturerinrelationthereto.
Thisdocumentmaycontainflaws,omissionsortypesettingerrors;nowarrantyis
grantednorliabilityassumedinrelationtheretounlessspecificallyundertakeninthe
Manufacturerʹssalescontractororderconfirmation.Informationcontainedhereinis
periodicallyupdatedandchangeswillbeincorporatedintosubsequenteditions.Ifyou
haveencounteredanerror,pleasenotifytheManufacturer.Allspecificationsaresubject
tochangewithoutpriornotice.
©CopyrightbyTADIRANTELECOM,INC.,2006.
Allrightsreservedworldwide.
Alltrademarkscontainedhereinarethepropertyoftheirrespectiveholders.
Record of Revisions
Revision Date of Issue Supercedes Major Changes - Brief Description
Initial Release September 30, 2003 N/A
Revision A March 16, 2004 Initial Release Revised Messaging (Call Me-Voice)
instructions.
Revision B March 6, 2006 Revision A Revised for changes resulting from KSU3
upgrades.
Emerald ICE Standard Telephione User Guide TOC-1
TC
1 Introduction...............................................................................1-1
1.1 About Emerald ICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
1.2 Emerald ICE Standard Model Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
1.3 Document Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
1.4 Applicable Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
2 Telephone Setup .........................................................................2-1
2.1 Reminder-Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
2.2 Auto Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
2.3 Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
2.4 Background Music (BGM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
2.5 Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
2.6 Default Extension. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
2.7 Touch Tone (On/Off). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
2.8 Extension Ring Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
2.9 Do Not Disturb. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
2.10 Extension Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
2.11 Feature/DSS Button Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
2.12 Feature/DSS Button Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
2.13 Access Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
2.14 Hot Key Enable/Disable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
2.15 Hot Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18
2.16 Voice Announce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
2.17 Night Mode/Activate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
2.18 Pause Insertion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
2.19 Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
2.20 Status Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
2.21 Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25
3 Making Calls ...............................................................................3-1
3.1 Making an Outgoing Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
3.2 Making an Intercom Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
3.3 Making a Call Using Account Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
3.4 Auto Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
3.5 Calling the Operator/Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
3.6 Meet-Me Conference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
3.7 Supervised/Unsupervised Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
3.8 Direct Inward System Access (DISA). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9
3.9 Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
3.10 On-Hook Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
3.11 Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
3.12 Saved Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
3.13 Speed Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
CONTENTS
TOC-2 Emerald ICE Standard Telephone User Guide
TC
4 Calling Features .......................................................................... 4-1
4.1 Answering Machine Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
4.2 Call Back (CO Line). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
4.3 Call Back (Extension) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
4.4 Call Park/Call Park Answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
4.5 Call Pick Up (Group) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
4.6 Camp On (Extension) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6
4.6 Do Not Disturb (One Time). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
4.7 Do Not Disturb (Override) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8
4.8 Flash (CO Line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
4.9 Forced Intercom Tone Ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
4.10 Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
4.11 Exclusive Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
4.12 Hold Reminder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
4.13 Holding Call Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
4.14 Intrusion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
4.15 Meet Me Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
4.16 Messaging (Call Me -Voice) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
4.17 Monitor (Internal Party). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
4.18 Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
4.19 Pulse to DTMF Conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
4.20 Release Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
4.21 Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
4.22 Transfer and Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
4.23 Silent Record. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
4.24 Audible Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
Emerald ICE Standard Telephone User Guide 1-1
Introduction
1
1Introduction
TheEmeraldIntegratedCommunicationExchange,orICE,isaversatile,Digital
HybridKeyTelephoneSystemthatincludesmanyadvancedfeatures.TheSystem
ConfigurationiscomprisedofaMainServiceUnitandoptionalexpansionboards
perspecificconfigurationrequirement.Thecomponentsofabasicsysteminclude
aKSUMainServiceUnitwithDeluxeModelTelephonesoraStandardModel
Telephones.AnAnalogTelephoneisoptionallyavailable.
AnillustrationoftheKSUMainServiceUnit,theDeluxeModelTelephoneandthe
StandardModelTelephoneareshownbelowinFigure 1-1.
Figure 1-1 KSU Main
Service Unit, Deluxe
Model Station Terminal
and Standard Model
Station Terminal
1.1 About Emerald ICE
Deluxe Model Telephone
KSU Main Service Unit
Standard Model Telephone
1-2 Emerald ICE Standard Telephone User Guide
Introduction
1
TheEmeraldICEStandardModelTelephonefeatures14programmableFeature/DSS
buttons (dualcolorLED),HeadsetJack,8fixedfeaturekeys(Mute,Speaker,Hold,
Transfer,Conference,Feature,VolumeUp,VolumeDown),andoneStatusBartype
messagewaitinglamp.
Figure 1-2 belowshowsthekeysnecessaryforusewiththismanual.
Figure 1-2 Emerald ICE
Standard Model
Telephone
1.2 Emerald ICE Standard Model Telephone
PGM
HANDSET
HEADSET JACK
(Side of Phone)
CO LINE BUTTONS
HOLD BUTTON
FEATURE/DSS BUTTONS
CONF BUTTON
XFER BUTTON
MUTE BUTTON
SPKR BUTTON
SPEAKER LED
VOLUME UP/DOWN BUTTON
KEYPAD
STATUS BAR
H
C
X
M
S
V
Emerald ICE Standard Telephone User Guide 1-3
Introduction
1
ThisdocumentisaUserGuidewho’stargetaudienceisaskilledorunskilleduser.
Thepurposeofthismanualistoprovideoperationalinstructionsontheuseofthe
mainfeaturesoftheEmeraldICEStandardTelephonekeyset.Itisdividedinto
severalsections,designedtoclearlyandquicklyprovideinformationtotheuser.
Thesectionsare:
Section1‐Introduction‐thissectiondescribesthebasicEmeraldICEsystem
components,theStandardModelTelephone,anoverviewofthismanualand
theapplicabledocumentation.
Section2‐TelephoneSetup‐thissectionprovidesdescriptionsoftheStandard
TelephoneSetupsincluding;SettingDefaults,DoNotDisturb,Call
Forwarding,Passwords,Feature/DSSButtonProgramming,Phone
Locking/UnlockingandNightModeoperationaswellasbasictelephoneuse.
Section3‐MakingCalls‐thissectionprovidesoperationaldescriptionsofthe
basiccallfeaturessuchasIntercomCalls,SpeedDial,Conference,Pagingand
LastNumberRedial,amongotherfeatures.
Section4‐CallingFeatures‐thissectionprovidesoperationaldescriptionsof
someoftheinprogresscallfeaturessuchasHold,Intrusion,Monitor,and
SavedNumberRedialamongothertopics.
1.3 Document Overview
1-4 Emerald ICE Standard Telephone User Guide
Introduction
1
EmeraldICEHardwareInstallationManual
EmeraldICEProgrammingManual
1.4 Applicable Documents
Emerald ICE Standard Telephone User Guide 2-1
TelephoneSetup
2
2Telephone Setup
Feature Code: PGMp92
Description
TheEmeraldICEallowsyoutoactivateyourownprivatealarmonyourtelephone
toremindyouofspecialappointments,events,etc.Whenthealarmactivates,you
willheartoneringing.Afterthealarmrings,itisautomaticallycanceled.Youcan
programthealarmtooperateonetimeorrepeatedly.Whenprogrammedfor
repeatedcalls,thealarmwillsoundatthesametimeeveryday.
Activate Reminder-Extension
1.PressPGMp92+thenewtimeinHHMM(24hourformat)+1(one
timeonly).IfyouwouldlikeacontinuousalarmpressPGMp92+the
newtimeinHHMM(24hourformat)+2(continuos).
Deactivate Alarm Clock-Extension
1. PressPGMp*92.
Operational Notes
•TheAlarmClockfeaturecodePGMp92canbeprogrammedonanypro
grammableFeature/DSSButton.
AlarmClockwillbeautomaticallycanceledaftertheprogrammedAlarmPlay
Timeisreachedforaonetimealarm.
2.1 Reminder-Extension
2-2 Emerald ICE Standard Telephone User Guide
TelephoneSetup
2
Feature Code: PGMp94
Description
TheAutoHoldfeaturewillautomaticallyplacethecurrentcallonholdifyouare
onacallandyoupressanoutsidelinebutton.Forexample,ifyouarecurrentlyon
acallonthefirstlineandyoupressasecondline,thecallonthefirstlinewillbe
placedonExclusiveHoldautomatically.Similarly,ifyouarecurrentlyonan
intercomcallwithanotherEmeraldICEextensionandyoupressanoutsideline
button,theintercomcallwillbeplacedonExclusiveHold.Youdonotneedtopress
HoldunlessyouwanttoplaceacallonSystemHold.
Setup Auto Hold
1.PressPGMp94.Youhearconfirmationtone.
2.Theextensionreturnstoanidlestate.
Enable Automatic Hold
1.Whileconnectedtoanintercomoroutsidelinecall,pressanotheroutside
linebutton,ifprogrammed.
2.Thecurrentconnectionisplacedonholdandthenextconnectionis
established.
Cancel
1.PressPGMp*94.Youhearconfirmationtone.
2.Theextensionreturnstoanidlestate.
Operational Notes
•TheFeatureCodePGMp94canbeprogrammedunderaflexiblebut
tononaStandardTelephone.Toenable/disablethefeature,toggletheFea
ture/DSSButton.
•Ifyouaccessanidlelineandskiptoanotherlinebeforedialing,thefirstline
willnotbeautomaticallyplacedonHold.(Alinemustbeconnectedwithan
activecall;eitheryoudialedanumberoransweredaringingline.)
AutoHoldplacesacallonExclusiveHold.
•IfyouhavetheAutoHoldfeatureprogrammedonaFeature/DSSButton,the
Feature/DSSButtonLEDwilllightwhenthefeatureisenabled.
2.2 Auto Hold
Emerald ICE Standard Telephone User Guide 2-3
TelephoneSetup
2
Feature Code: PGMp95
Description
ThePreferencefeatureallowsyoutoaccessspecificoutsidelinesorintercom
automaticallywhenyouliftthehandsetorpresstheSbutton.
Setup
1.PressPGMp95.
2.EntertheoutsidelineDirectoryNumber(700756).
3.EnterthevalidoutsidelineGroupDirectoryNumber9foroutsideline
Group1.
4. Liftthehandsettoaccessthelineyouselected.
Cancel
1. PressPGMp*95.
2. Theextensionreturnstoanidlestate.
Operational Notes
•Thesystemwillnotallowinvaliddirectorynumberstobeprogrammeddur
ingsetup.
•WhenaCOLineorCOLineGroupisprogrammedasyourPreferencethat
COlineorgroupmustbeprogrammedasavailableforaccessbytheexten
sioninthesystemprogramming.
•Thefeaturecode PGMp95canbeprogrammedonaFeature/DSSbut
tononaStandardTelephone.
2.3 Preference
2-4 Emerald ICE Standard Telephone User Guide
TelephoneSetup
2
Feature Code: 800/801
Description
BackgroundMusiccanbeactivatedoneitherofthetwomusicchannelstomonitor
musicattheextension.AnExternalmusicsourceisrequired.
Whiletheextensionisidle,enterthemusicchannelthatyouwanttomonitor:
800forMusicChannel1(Enterthesamenumberagaintocancel.)
801forMusicChannel2(Enterthesamenumberagaintocancel.)
Operational Notes
•OneFeature/DSSButtonisalreadysetupforBackgroundMusicoperationat
thefactory.
•TheFeature/DSSButtonLEDwillnotlightwhenBackgroundMusicisacti
vated.
BackgroundMusicautomaticallyturnsoffwhenyoureceiveormakeacall.
BackgroundMusicturnsonagainwhenthetelephonereturntoidlestatus.
2.4 Background Music (BGM)
Emerald ICE Standard Telephone User Guide 2-5
TelephoneSetup
2
Feature Code:PGMp2
Description
Thereareseveralchoicesforforwardingyourcalls:
DirectForwardallofyourcalls,
BusyForwardyourcallswhenyourtelephoneisbusy.
FollowMeForwardcallsatyourextensiontotheextensionwhereyouare
currentlyworking(conferenceroom,associate’soffice,etc.)
FollowPresetInvokecallforwardatyourextensionsothatitcanbe
changedfromanotherextension.
NoAnswerForwardyourcallsfornoanswerconditions.
ExternalForwardcallstransferredtoyourextensiontoadifferenttele
phonenumber.Thisfeaturemustbeenabledforyourextensionindatabase
administration.
Forwardconditionscanbesetasfollowsforeachcallforwardtype:
•Intercomcallsonly.
•Intercomandoutsideline(includingtransferredoutsidelines)calls.
•Outsideline(COLine)callsonly.
Setup
Direct Call Forward
1.PressPGMp22ortheFeature/DSSButtondesignatedasCALLFWD
(ifprogrammed).
2.Entertheextensionnumbertowhichcallsaretobeforwarded.
3.Selectthetypeofcallstoforward.
a. 1=outsidelineincomingortransferredcalls
b. 2=bothintercomandoutsidelinecalls
c. 3=intercomcallsonly.
4.Youhearaconfirmationtoneandtheextensionreturnstoidle.TheStatus
BarLampislitgreen.
2.5 Call Forward
2-6 Emerald ICE Standard Telephone User Guide
TelephoneSetup
2
Busy Call Forward
1.PressPGMp21ortheFeature/DSSButtondesignatedasCALLFWD
(ifprogrammed).
2.Entertheextensionnumbertowhichcallsaretobeforwarded.
3.Selectthetypeofcallstoforward.
a. 1=outsidelineincomingortransferredcalls
b. 2=bothintercomandoutsidelinecalls
c. 3=intercomcallsonly.
4.Youhearaconfirmationtoneandtheextensionreturnstoidle.TheStatus
Barislitgreen.
No Answer Call Forward
1.PressPGMp24ortheFeature/DSSButtondesignatedasCALLFWD
(ifprogrammed).
2.Entertheextensionnumbertowhichcallsaretobeforwarded.
3.Selectthetypeofcallstoforward.
a. 1=outsidelineincomingortransferredcalls
b. 2=bothintercomandoutsidelinecalls
c. 3=intercomcallsonly.
4. EnteraNoAnswerTime#1between10and50(seconds).Thisisthetime
periodsettingthatwillalertthesystemthatifthereisnoanswer,thecall
istobeforwarded.
5. EnteraNoAnswerTime#2between10and50(seconds).Thisisthe
secondtimeperiodsettingthatwillalertthesystemthatifthereisno
answer,thecallistobeforwarded.
6. Youhearaconfirmationtoneandtheextensionreturnstoidle.TheStatus
Barislitgreen.
Emerald ICE Standard Telephone User Guide 2-7
TelephoneSetup
2
External Call Forward
1.PressPGMp26ortheFeature/DSSButtondesignatedasCALLFWD
(ifprogrammed).
2.Enterthetelephonenumber(cellphone,otheroffice,etc.)wherecallsare
tobeforwarded.
3.Youhearaconfirmationtone.
Follow Call Forward
1.PressPGMp25ortheFeature/DSSButtondesignatedasCALLFWD
(ifprogrammed).
2.Entertheextensionnumbertowhichcallsaretobeforwarded.
3.Selectthetypeofcallstoforward.
a. 1=outsidelineincomingortransferredcalls
b. 2=bothintercomandoutsidelinecalls
c. 3=intercomcallsonly.
4. Youhearaconfirmationtoneandtheextensionreturnstoidle.TheStatus
Barislitgreen.
Follow Me (From Another Extension to This Extension)
1.PressPGMp23 ortheFeature/DSSButtondesignatedasCALLFWD
(ifprogrammed).
2.Entertheextensionnumberwherecallsaretobeforwardedfrom
(originator).
3.Selectthetypeofcallstoforward.
a. 1=outsidelineincomingortransferredcalls
b. 2=bothintercomandoutsidelinecalls
c. 3=intercomcallsonly.
4.Enterthepasswordoftheextensionfromwhichthecallswillbe
forwarded.
2-8 Emerald ICE Standard Telephone User Guide
TelephoneSetup
2
Follow Me (From This Extension to Another Extension)
1.PressPGMp25ortheFeature/DSSButtondesignatedasCALLFWD
(ifprogrammed).
2.Entertheextensionnumberfromwhichcallswillbeforwarded.
3.Selectthetypeofcallstoforward.
a. 1=outsidelineincomingortransferredcalls
b. 2=bothintercomandoutsidelinecalls
c. 3=intercomcallsonly.
4.Youhearaconfirmationtoneandtheextensionreturnstoidle.
Delete Forward (Own Extension)
1.PressPGMp*2+(NumberofForwardingType)atownextension.
Delete Forward (Other Extension)
1. PressPGMp*23+(ExtensionNumberofOriginator)a+Passwordof
originatingExtension.
Delete All Forwarding
1. PressPGMp20
Operational Notes
•Regardlessofwhethertheextensionwherecallsarebeingforwardedisa
StandardTelephoneorsinglelinetelephone,theuserattheforwarded
extensionwillhearspecialIntercomRemindertonesignifyingthatCallFor
wardisactivated.
•TheStatusBarlightwillnotlightgreenincallforwardmodeifthatfunction
hasbeendisabledviatheattendantinAttendantAdministration.
•IfaFeature/DSSButtonhasbeenprogrammedforCallForwardmode.The
LEDassociatedtothatbuttonwilllightredindicatingthetelephoneisincall
forwardmode.
Emerald ICE Standard Telephone User Guide 2-9
TelephoneSetup
2
Feature Code: PGMp69
Description
TheDefaultSetfeaturecanbeusedtoclearallactivesettingsatyourextension
(CallForward,DND,etc.)
1.PressPGMp69.
2.Aconfirmationtonewillbeplayed.
Operational Notes
Thefollowingextensionparametersareresettothevalueshown:
LNR=empty
SNR=NoSavedNumber
Memo=NoSavedNumber
TelephoneLock=No
AutoHold=No
PageReceive=Yes
BusyRing=Yes
Hotline=NULL(none)
2.6 Default Extension
2-10 Emerald ICE Standard Telephone User Guide
TelephoneSetup
2
Feature Code: PGMp#1
Description
DialPadConfirmationorTouchToneisthetoneyouheartoconfirmthatyouhave
pressedabuttonontheDialPad.TouchTonecanbedisabled.
Whilethetelephoneisidle,pressPGMp#1.Youhearaconfirmationtone.
Operational Notes
N/A
2.7 Touch Tone (On/Off)
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