KVH SAILOR 4300 Installation guide

Brand: KVH

Model: SAILOR 4300

Type: Installation guide

SAILOR 4300 L-Band System

Installation and Maintenance Manual

SAILOR 4300 L-Band System

Installation Manual

Document number: 98-158670-D

Release date: 24 February 2020

ii 98-158670-D

Disclaimer

Any responsibility or liability for loss or damage in connection with the use of this product and the

accompanying documentation is disclaimed by Thrane & Thrane A/S. The information in this manual is

provided for information purposes only, is subject to change without notice and may contain errors or

inaccuracies. Manuals issued by Thrane & Thrane A/S are periodically revised and updated. Anyone

relying on this information should acquire the most current version e.g. from www.cobham.com/satcom,

Cobham SYNC Partner Portal, or from the distributor. Thrane & Thrane A/S is not responsible for the

content or accuracy of any translations or reproductions, in whole or in part, of this manual from any

other source. In the event of any discrepancies, the English version shall be the governing text.

Thrane & Thrane A/S is trading as Cobham SATCOM.

Manufacturer address

Thrane & Thrane A/S, Industrivej 30, DK-9490, Pandrup, Denmark

GPL notification

The software included in this product contains copyrighted software that is licensed under the GPL/LGPL.

The verbatim licenses can be found online at:

http://www.gnu.org/licenses/old-licenses/gpl-2.0.html

http://www.gnu.org/licenses/old-licenses/lgpl-2.1.html

You may obtain the complete corresponding source code from us for a period of three years after our last

shipment of this product, which will be no earlier than <date of last shipment plus 3 years>, by sending a

money order or check for DKK 50 to:

SW Technology/GPL Compliance,

Cobham SATCOM (Thrane & Thrane A/S),

Lundtoftegaardsvej 93D

2800 Lyngby

DENMARK

Write "source for product SAILOR 4300 L-Band System" in the memo line of your payment. This offer is

valid to anyone in receipt of this information.

http://www.cobham.com/communications-and-connectivity/satcom/free-and-open-source-software-

foss/

FCC & IC

NOTICE:

This device complies with Part 15 of the FCC Rules [and with Industry Canada licence-exempt RSS standard(s)]

98-158670-D iii

Operation is subject to the following two conditions:

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.

L'exploitation est autorisée aux deux conditions suivantes:

NOTICE:

Changes or modifications made to this equipment not expressly approved by Thrane & Thrane A/S may void the

FCC authorization to operate this equipment.

(1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired

operation.

(1) l'appareil ne doit pas produire de brouillage, et

(2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en

compromettre le fonctionnement.

iv 98-158670-D

Safety summary

The following general safety precautions must be observed during all phases of operation,

service and repair of this equipment. Failure to comply with these precautions or with specific

warnings elsewhere in this manual violates safety standards of design, manufacture and

intended use of the equipment. Thrane & Thrane A/S assumes no liability for the customer's

failure to comply with these requirements.

Microwave radiation hazards

During transmission the antenna in this system radiates Microwave

Power.This radiation may be hazardous to humans close to the

antenna. During transmission, make sure that nobody gets closer than

the recommended minimum safety distance.

The minimum safety distance to the antenna is 0.7 m, based on max

Eirp= 46.4dBm +1dB. No hazard exists > 25° below the antenna’s

mounting plane. Refer to the drawing below.

Distance to other equipment

Do not install the antenna closer to radars than the minimum safe distance specified in section

Interference from radar, GNSS, L-band and other transmitters on page 3-3. It may cause

damage to the antenna.

Compass safe distance:

SAILOR 4352A Above Deck Unit (ADU): min. 0.3 m (IEC/EN 60945).

SAILOR 4338A Below Deck Unit (BDU): min. 0.3 m (IEC/EN 60945).

0.7 m

25°

98-158670-D v

Service

User access to the interior of the terminal is not allowed. Only a technician authorized by Cobham

SATCOM may perform service - failure to comply with this rule will void the warranty. Access to the

interior of the antenna is not allowed. Replacement of certain modules and general service may only be

performed by a technician authorized by Cobham SATCOM.

Grounding, cables and connections

To minimize shock hazard and to protect against lightning, you must connect the equipment chassis and

cabinet to an electrical ground. Ground the BDU to the ship. For further details see Appendix D,

Grounding and RF protection. Do not extend the cables beyond the lengths specified for the equipment.

The cable between the BDU and antenna can be extended if it complies with the specified data

concerning cable losses etc.

Coax cable for the SAILOR 4300 L-Band System are shielded and should not be affected by magnetic

fields. However, try to avoid running cables parallel to high power and AC/RF wiring as this might cause

malfunction of the equipment.

Power supply

SAILOR 4300 L-Band System: voltage range 12 - 24 VDC.

The antenna is powered by the terminal.

Do not operate in an explosive atmosphere

Do not operate the equipment in the presence of flammable gases or fumes. Operation of any electrical

equipment in such an environment constitutes a definite safety hazard.

Keep away from live circuits

Operating personnel must not remove equipment covers. Component replacement and internal

adjustment must be made by qualified maintenance personnel trained and authorized by Cobham. Do

not replace components with the power cable connected. Under certain conditions, dangerous voltages

may exist even with the power cable removed. To avoid injuries, always disconnect power and discharge

circuits before touching them.

Failure to comply with the rules above will void the warranty!

vi 98-158670-D

98-158670-D vii

Table of contents

Chapter 1 About this manual

1.1 Intended readers ..............................................................................................................1-1

1.2 Manual overview ...............................................................................................................1-1

1.3 Related documentation ...............................................................................................1-1

1.4 Precautions ............................................................................................................................1-2

Chapter 2 Introduction

2.1 General description .........................................................................................................2-1

2.2 Part numbers ........................................................................................................................2-3

Chapter 3 Installation

3.1 What’s in the box .............................................................................................................3-1

3.2 Site preparation .................................................................................................................3-2

3.3 Installation of the ADU ...............................................................................................3-9

3.4 Installation of the BDU ............................................................................................3-10

3.5 Interfaces of the BDU ...............................................................................................3-13

3.6 Commissioning (Iridium Service Provider) ................................................3-16

Chapter 4 Configuration

4.1 Introduction to the built-in web interfaces ................................................4-1

4.2 Service web interface ....................................................................................................4-3

4.3 Mobile web interface .................................................................................................4-17

4.4 Connection of user equipment ...........................................................................4-19

4.5 Data flows ...........................................................................................................................4-21

4.6 Remote management .................................................................................................4-22

Chapter 5 Final installation check

5.1 Functional test ...................................................................................................................5-1

Chapter 6 Service & maintenance

6.1 Maintenance ........................................................................................................................6-1

6.2 Helpdesk ..................................................................................................................................6-1

6.3 Firmware update ...............................................................................................................6-5

6.4 Troubleshooting ................................................................................................................6-9

6.5 Inspections and minor repair tasks ................................................................6-16

6.6 Warranty and returning units for repair ......................................................6-17

Table of contents

viii 98-158670-D

Appendix A Technical specifications

A.1 Outline drawings ...............................................................................................................A-4

Appendix B System messages

B.1 Built-In Test Equipment (BITE) .............................................................................B-1

B.2 POST events ..........................................................................................................................B-2

B.3 CM events ..............................................................................................................................B-3

Appendix C Approvals

C.1 CE (RED) ...................................................................................................................................C-1

Appendix D Grounding and RF protection

D.1 Why is grounding required? ..................................................................................... D-1

D.2 Grounding Recommendations ............................................................................... D-1

D.3 Alternative grounding for fibre glass hulls .................................................. D-4

D.4 RF interference .................................................................................................................. D-4

Glossary ..............................................................................................................................................................Glossary-1

98-158670-D 1-1

Chapter 1

1111

About this manual

About this manual 1

1.1 Intended readers

This is an installation and service manual for the SAILOR 4300 L-Band System, intended for

installers of the system and service personnel. Personnel servicing the system must be

properly trained and authorized by Cobham SATCOM. It is important that you observe all

safety requirements listed in the beginning of this manual, and install the system according

to the guidelines in this manual.

1.2 Manual overview

This manual has the following chapters:

•Introduction

•Installation

•Configuration

•Final installation check

•Service & maintenance

This manual has the following appendices:

•Technical specifications

•System messages

•Approvals

•Grounding and RF protection

1.3 Related documentation

The following related documentation is referred to in this manual:

Part Number Description

98-159746 SAILOR 4300 L-Band System, Installation Guide

98-159912 SAILOR 4300 L-Band System, User manual

98-126059 Thrane IP Handset, User Manual

99-159739 SAILOR 4300 Service Provider Interface Control Description

Table 1-1: List of Related Documentation

Precautions

1-2 Chapter 1: About this manual 98-158670-D

1.4 Precautions

Warnings, Cautions and Notes

Text marked with “Warning”, “Caution”, “Note” or “Important” have the following meanings:

•Warning: A Warning is an operation or maintenance procedure that, if not obeyed, can

cause injury or death, or jeopardize the safety on board.

•Caution: A Caution is an operation or maintenance procedure that, if not obeyed, can

cause damage to the equipment.

•Note: A Note gives information to help the reader.

•Important: A text marked Important gives information that is important to the user,

e.g. to make the system work properly. This text does not concern damage on

equipment, safety nor personal safety.

General precautions

All personnel who operate equipment or do maintenance as specified in this manual must

know and follow the safety precautions. The warnings and cautions that follow apply to all

parts of this manual.

WARNING! Before using any material, refer to the manufacturers’ material

safety data sheets for safety information. Some materials can be dangerous.

CAUTION! Do not use materials that are not equivalent to materials

specified by Cobham SATCOM. Materials that are not equivalent can cause

damage to the equipment.

CAUTION! The system contains items that are electrostatic discharge

sensitive. Use approved industry precautions to keep the risk of damage to a

minimum when you touch, remove or insert parts or assemblies.

98-158670-D 2-1

Chapter 2

2222

Introduction

Introduction 2

This chapter contains the following sections:

•General description

•Part numbers

2.1 General description

2.1.1 Overview

The SAILOR 4300 L-Band System consists of an ADU (Above Deck Unit) and a BDU (Below

Deck Unit). The two units are connected with a single coax cable with TNC connectors. The

system is DC powered. The SAILOR 4300 L-Band System is used for voice calls and data

sessions. Iridium OpenPort Services offer up to 134/134 kbps, while Iridium Certus 350

Services offer up to 176/352 kbps uplink/downlink clarification. The Iridium Certus 700

Service offers on the SAILOR 4300 speeds up to 176/704 kbps. Iridium has 100% global

coverage. Some countries have national restrictions.

2.1.2 SAILOR 4338A Below Deck Unit (BDU)

The BDU is the central unit in the system. It contains all user interfaces and handles all

communication between the ADU and the local communication units (phones, computers

etc.). The BDU has Built-In Test Equipment (BITE) for Power On Self-Test (POST) and

Continuous Monitoring (CM). It comes in two versions, one designed for wall or desktop

installation, and one designed for installation in a 19” rack. The BDU supplies 42VDC to the

antenna through a single coaxial cable. The DC input for the BDU is designed for both

12VDC/24VDC power supply.

Figure 2-1: SAILOR 4300 L-Band System

General description

2-2 Chapter 2: Introduction 98-158670-D

2.1.3 SAILOR 4352 Above Deck Unit (ADU)

The ADU consists of an antenna with an RF-unit, unit for antenna control and GPS antenna.

The ADU is dedicated to the Iridium system. All communication between the ADU and BDU

passes through a single coaxial cable. The ADU is protected by a thermoplastic radome.

2.1.4 Data sessions and voice calls

The SAILOR 4300 L-Band System provides data connection and up to three simultaneous

IP voice calls. Both data and voice services is accessed through the service and the three

user LAN ports depending on configuration.

Data services are available on any of the LAN ports. The Certus data service define multiple

data flows as shown in the table below:

Figure 2-2: Data sessions with the SAILOR 4300 L-Band System

Name Services

Post-paid Data, voice and DHCP server

Secondary 1 Data

Table 2-1: Data services

Power

Terminal

Antenna

Power

I/O

LAN

Service

Reset

Antenna

DC-Input 12-24 VDC; 14-5.5 A

SIM-Card

12-24 VDC

Below Deck Unit

Above Deck Unit

TT-4338A

TT-4352A

cable

- Installation on bigger vessels: RG214/U up to 100 m length

Connector type: TNC

- Installation in a mechanically protected environment and

Cable requirements:

WLAN

Wireless SIP Phones

Wired IP Handset

Notebook

Power

PoE adapter

SIP Phone

Recommended

shorter distances: RG223/U up to 25 m length

Part numbers

98-158670-D Chapter 2: Introduction 2-3

2222

Introduction

All user ports are default attached to Post-paid data flow. A user port can be attached to

any other flow depending on configuration.

All flows are available through the Service port via VLANs. Each flow’s VLAN ID is shown in

table Table 4-10 on page 4-21.

Each flow has three modes: off, manual (default) and automatic. If a flow is in manual

mode, the data session is stopped on terminal startup and can easily be started and stopped

from the Service or Mobile web interface. If a flow is in automatic mode, the data session

will automatically start when traffic is detected. Automatic mode is persistent across

reboots.

The BDU communicates directly with SIP phones on any of the LAN ports. The terminal SIP

server is available on the Post-paid data flow only. Be aware that if connected to the service

port the SIP phone has to setup VLAN tagging.

For configuration and setup of voice and data services see Configuration on page 4-1.

2.1.5 IMEI and IMSI number

The terminal has an IMEI number which is stored by Iridium. The IMEI is printed on the

ADU type label and on the dashboard page.

The IMSI number is printed on the SIM card which you have received from your airtime

provider.

2.1.6 Emergency calls

Iridium Certus Terminals support several emergency services internationally.

Ship personnel should in general use GMDSS equipment in the event of an emergency.

2.2 Part numbers

This installation manual is for the SAILOR 4300 L-Band System and is applicable to the

following part numbers:

Secondary 2 Data

Secondary 3 Data

Secondary 4 Data

Name Services

Table 2-1: Data services (Continued)

Part number Description

404338A-00500 SAILOR 4338A Below Deck Unit (Bulk)

404338A-00510 SAILOR 4338A Below Deck Unit (19” rack)

404352A-00500 SAILOR 4352A Above Deck Unit

Table 2-2: Part numbers for the SAILOR 4300 L-Band System

Part numbers

2-4 Chapter 2: Introduction 98-158670-D

98-158670-D 3-1

Chapter 3

3333

Installation

Installation 3

This chapter has the following sections:

•What’s in the box

•Site preparation

•Installation of the ADU

•Installation of the BDU

•Interfaces of the BDU

•Commissioning (Iridium Service Provider)

3.1 What’s in the box

3.1.1 To unpack

Unpack the ADU and the BDU. Check that the following items are present:

• SAILOR 4338A Below Deck Unit (bulk or 19" rack variant)

• SAILOR 4352A Above Deck Unit

• Accessory kit for SAILOR 4352A Above Deck Unit

•Power cable

• Antenna cable

•Ethernet cable

•User manual

• Installation guide

3.1.2 Initial inspection

Inspect the shipping carton immediately upon receipt for evidence of damage during

transport. If the shipping carton is severely damaged or water stained, request that the

carrier's agent be present when opening the carton. Save the carton packing material for

future use.

After unpacking the system, inspect it thoroughly for hidden damage and loose

components or fittings. If the contents are incomplete, if there is mechanical damage or

defect, or if the system does not work properly, notify your dealer.

3.1.3 Tools needed

No special tools are needed.

WARNING! To avoid electric shock, do not apply

power to the system if there is any sign of shipping

damage to any part of the front or rear panel or the

outer cover. Read the safety summary at the front of this

manual before installing or operating the system.

Site preparation

3-2 Chapter 3: Installation 98-158670-D

3.2 Site preparation

3.2.1 General site considerations

For optimum system performance, some guidelines on where to install the components of

the SAILOR 4300 L-Band System must be followed. It is recommended to mount the ADU

in a location with as much 360° free line of sight to the satellites as possible. The ADU must

be mounted on stiffened structures with a minimum of exposure to vibrations. A small

platform or short mast must provide rigid support for the antenna fastening bolts and a

rigid interface to the ship.

The antenna is designed for harsh environmental conditions at sea, both in regard to

vibration amplitude and speed. The antenna system performs optimally when mounted on

a properly designed foundation. When mounting the antenna the overall goal is to establish

a foundation which is as rigid as possible.

Painting the radome

Customers may wish to paint the radome in order to match the vessel’s colour. Any paint

used must be non-metallic based. Painting the radome may impact RF performance and

may lead to over-heating, causing the antenna to go in safe mode (switch off).

Cobham SATCOM recommends that the radome should NOT be painted, Painting the

radome may void the general warranty regarding material and workmanship etc. It is only

the performance that cannot be guaranteed.

Modifying the radome or using another radome

The SAILOR 4300 L-Band System comes with a type-approved radome fitted from the

factory. This radome is specifically designed for a minimal loss of RF performance for this

specific antenna. Insertion loss reduces the available signal and decreases the effective

radiated power and G/T (the ability to receive a weak signal). Modifying the radome or using

another radome may increase the antenna side lobes, resulting in interference with other

communication systems and thereby void satellite operator approvals. Other electrical

effects on antenna performance of another radome, or of modifying the radome, include a

change in the antenna beam width and shifting of the antenna bore sight.

Cobham SATCOM recommends that the radome should NOT be modified or changed to

another type. Exchanging or modifying the radome will always void the general warranty.

Site preparation

98-158670-D Chapter 3: Installation 3-3

3333

Installation

3.2.2 Safe access to the ADU: Radiation hazard

The SAILOR 4300 L-Band System ADU has a minimum safety distance of 0.7 m from the

ADU while it is transmitting.

3.2.3 Mounting considerations

For optimum system performance, some guidelines on where to install or mount the

SAILOR 4300 L-Band System must be followed. Mounting and placement details are

included in this section.

1. Make sure there is clearance to potentially blocking objects.

2. Place the antenna preferably on a mast with a free and unobstructed view extending

from (at least) -30° below horizontal throughout the entire hemisphere and in all

azimuth directions. If you place the antenna directly atop the ship superstructure, or on

the ship bridge roof, this will compromise the roll-performance of the system due to the

blockage caused by the ship structure.

3. Place the antenna on a rigid structural connection to the hull or structure of the ship.

Parts of the ship with heavy resonant vibrations are not suitable places for the antenna.

3.2.4 Interference from radar, GNSS, L-band and other transmitters

The ADU must be mounted as far away as possible from the ship’s radar and high power

radio transmitters, because they may compromise the ADU performance. RF emission from

radars might actually damage the ADU. The SAILOR 4300 L-Band System ADU itself may

also interfere with other radio systems.

Figure 3-1: Radiation hazard, safety distance

0.7 m

25°

Note

Do not place the ADU close to interfering signal sources or receivers. For allowed

distances to other transmitters see Figure 3-5: Recommended distance to

transmitters (m) for frequencies below 1000 MHz on page 3-7. We recommend

testing the total system by operating all equipment simultaneously and verifying

that there is no interference.

Site preparation

3-4 Chapter 3: Installation 98-158670-D

Radar

Since a radar radiates a fan beam with a horizontal beam width of a few degrees and a

vertical beam width of up to +/- 15°, the worst interference can be avoided by mounting the

ADU at a different level – meaning that the ADU is installed minimum 15° above or below

the radar antenna. Due to near field effects the benefit of this vertical separation could be

reduced at short distances between radar antenna and the SAILOR 4300 L-Band System

ADU. Therefore it is recommended to ensure as much vertical separation as possible when

the SAILOR 4300 L-Band System ADU has to be placed close to a radar antenna.

Radar distance

The minimum acceptable distance (d min.) between a radar and the ADU is determined by

the radar wavelength/frequency and the power emitted by the radar. The tables below

show some “rule of thumb” minimum separation distances as a function of radar power at X

and S band. If the d min. separation listed below is applied, antenna damage is normally

avoided. “d min.” is defined as the shortest distance between the radar antenna (in any

position) and the surface of the SAILOR 4300 L-Band System ADU. d min indicates safe

separation distance. Larger separation is recommended for operational performance.

Figure 3-2: Interference with the vessel’s radar

Min. 15°

d min. 5 m

Min. 15°

X-band (~ 3 cm / 10 GHz) damage distance

Radar power SAILOR 4352A ADU

d min. at 15° vertical separation d min. at 60° vertical separation

0 – 10 kW 1.0 m 1.0 m

30 kW 2.0 m 1.0 m

50 kW 3.3 m 1.7 m

Table 3-1: Minimum radar separation, X-band

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KVH SAILOR 4300 Installation guide

Brand: KVH

Model: SAILOR 4300

Type: Installation guide

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