ZyXEL Communications NSA-220 Plus User manual

www.zyxel.com

NSA-220 Plus

Network Storage Appliance

ZyXEL Communications Corporation

Firmware Version 3.10

Edition 1, 2/2009

Color: Black / White

Default Login Details

Web Address nsa220plus

User Name admin

Password 1234

About This User's Guide

NSA-220 Plus User’s Guide 3

About This User's Guide

Intended Audience

This manual is intended for people who want to configure the NSA using the web

configurator. A basic knowledge of TCP/IP networking concepts and topology will

be helpful.

Related Documentation

•Quick Start Guide

The Quick Start Guide is designed to help you get up and running right away. It

contains information on setting up your network and configuring for Internet

access.

• Web Configurator Online Help

Embedded web help for descriptions of individual screens and supplementary

information.

• Support Disc

Refer to the included CD for support documents.

• ZyXEL Web Site

Please refer to www.zyxel.com for additional support documentation and

product certifications.

User Guide Feedback

Help us help you. Send all User Guide-related comments, questions or suggestions

for improvement to the following address, or use e-mail instead. Thank you!

The Technical Writing Team,

ZyXEL Communications Corp.,

6 Innovation Road II,

Science-Based Industrial Park,

Hsinchu, 300, Taiwan.

E-mail: [email protected]om.tw

Customer Support

In the event of problems that cannot be solved by using this manual, you should

contact your vendor. If you cannot contact your vendor, then contact a ZyXEL

office for the region in which you bought the device. See http://www.zyxel.com/

web/contact_us.php for contact information. Please have the following information

ready when you contact an office.

About This User's Guide

NSA-220 Plus User’s Guide

4

• Product model and serial number.

•Warranty Information.

• Date that you received your device.

• Brief description of the problem and the steps you took to solve it.

Disclaimer

Graphics in this book may differ slightly from the product due to differences in

operating systems, operating system versions, or if you installed updated

firmware/software for your device. Every effort has been made to ensure that the

information in this manual is accurate.

Document Conventions

NSA-220 Plus User’s Guide 5

Document Conventions

Warnings and Notes

These are how warnings and notes are shown in this User’s Guide.

Warnings tell you about things that could harm you or your

device.

Note: Notes tell you other important information (for example, other things you may

need to configure or helpful tips) or recommendations.

Syntax Conventions

• The NSA may be referred to as the “NSA”, the “device” or the “system” in this

User’s Guide.

• Product labels, screen names, field labels and field choices are all in bold font.

• A key stroke is denoted by square brackets and uppercase text, for example,

[ENTER] means the “enter” or “return” key on your keyboard.

• “Enter” means for you to type one or more characters and then press the

[ENTER] key. “Select” or “choose” means for you to use one of the predefined

choices.

• A right angle bracket ( > ) within a screen name denotes a mouse click. For

example, Maintenance > Log > Log Setting means you first click

Maintenance in the navigation panel, then the Log sub menu and finally the

Log Setting tab to get to that screen.

• Units of measurement may denote the “metric” value or the “scientific” value.

For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may

denote “1000000” or “1048576” and so on.

• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other

words”.

Document Conventions

NSA-220 Plus User’s Guide

6

Icons Used in Figures

Figures in this User’s Guide may use the following generic icons. The NSA icon is

not an exact representation of your device.

NSA Computer Notebook computer

Server Televis i on Firewall

Router Switch Internet

Safety Warnings

NSA-220 Plus User’s Guide 7

Safety Warnings

• Do NOT use this product near water, for example, in a wet basement or near a swimming

pool.

• Do NOT expose your device to dampness, dust or corrosive liquids.

• Do NOT store things on the device.

• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk

of electric shock from lightning.

• Connect ONLY suitable accessories to the device.

• Do NOT open the device or unit. Opening or removing covers can expose you to

dangerous high voltage points or other risks. ONLY qualified service personnel should

service or disassemble this device. Please contact your vendor for further information.

• ONLY qualified service personnel should service or disassemble this device.

• Make sure to connect the cables to the correct ports.

• Place connecting cables carefully so that no one will step on them or stumble over them.

• Always disconnect all cables from this device before servicing or disassembling.

• Use ONLY an appropriate power adaptor or cord for your device.

• Connect the power adaptor or cord to the right supply voltage (for example, 110V AC in

North America or 230V AC in Europe).

• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the

product where anyone can walk on the power adaptor or cord.

• Do NOT use the device if the power adaptor or cord is damaged as it might cause

electrocution.

• If the power adaptor or cord is damaged, remove it from the power outlet.

• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order

a new one.

• Do not use the device outside, and make sure all the connections are indoors. There is a

remote risk of electric shock from lightning.

• CAUTION: RISK OF EXPLOSION IF BATTERY (on the motherboard) IS REPLACED BY AN

INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

Dispose them at the applicable collection point for the recycling of electrical and

electronic equipment. For detailed information about recycling of this product, please

contact your local city office, your household waste disposal service or the store where

you purchased the product.

• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your

device.

Your product is marked with this symbol, which is known as the WEEE mark. WEEE

stands for Waste Electronics and Electrical Equipment. It means that used electrical

and electronic products should not be mixed with general waste. Used electrical and

electronic equipment should be treated separately.

Safety Warnings

NSA-220 Plus User’s Guide

8

Contents Overview

NSA-220 Plus User’s Guide 9

Contents Overview

Introduction ............................................................................................................................ 19

Getting to Know Your NSA ........................................................................................................ 21

Web Configurator Basics ........................................................................................................... 27

Tutorials ..................................................................................................................................... 49

System Setting, Storage, Network and Applications ....................................................... 103

System Setting ........................................................................................................................ 105

Storage .....................................................................................................................................111

Network ................................................................................................................................... 125

Applications ............................................................................................................................. 131

Sharing .................................................................................................................................. 183

Users ....................................................................................................................................... 185

Groups ..................................................................................................................................... 191

Shares ..................................................................................................................................... 195

Maintenance and Protecting Data ......................................................................................205

Maintenance Screens ............................................................................................................. 207

Protecting Your Data ................................................................................................................ 227

Troubleshooting and Specifications ..................................................................................229

Troubleshooting ...................................................................................................................... 231

Product Specifications ............................................................................................................. 245

Appendices and Index .........................................................................................................253

Contents Overview

NSA-220 Plus User’s Guide

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Table of Contents

NSA-220 Plus User’s Guide 11

Table of Contents

About This User's Guide .......................................................................................................... 3

Document Conventions............................................................................................................5

Safety Warnings........................................................................................................................ 7

Contents Overview ................................................................................................................... 9

Table of Contents.................................................................................................................... 11

Part I: Introduction................................................................................. 19

Chapter 1

Getting to Know Your NSA.....................................................................................................21

1.1 NSA Overview ..................................................................................................................... 21

1.1.1 LEDs .......................................................................................................................... 23

1.1.2 COPY/SYNC Button ................................................................................................... 25

1.1.3 RESET Button ............................................................................................................ 25

Chapter 2

Web Configurator Basics .......................................................................................................27

2.1 Overview .............................................................................................................................. 27

2.2 Accessing the NSA Web Configurator ................................................................................. 27

2.2.1 Access the NSA Via NDU .......................................................................................... 28

2.2.2 Web Browser Access ................................................................................................. 28

2.3 Login .................................................................................................................................... 29

2.4 User-level Screens Overview ............................................................................................. 30

2.5 My NSA Screens ................................................................................................................. 31

2.5.1 My NSA Share Browsing Screen ............................................................................... 32

2.5.2 My NSA Share Browsing Move or Copy Screen ........................................................ 35

2.5.3 My NSA Configuration Screen ................................................................................... 36

2.5.4 My NSA Edit Share Screen ........................................................................................ 37

2.5.5 Share and Folder Names ........................................................................................... 38

2.5.6 Share Paths ............................................................................................................... 39

2.5.7 Password Screen ...................................................................................................... 40

2.6 Administration Screens ....................................................................................................... 41

2.6.1 Global Administration Icons ....................................................................................... 41

2.6.2 Navigation Panel ........................................................................................................ 42

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2.6.3 Main Window ..............................................................................................................44

2.6.4 Status Messages ........................................................................................................ 44

2.6.5 Common Screen Icons ............................................................................................... 44

2.7 The Status Screen ............................................................................................................... 46

2.7.1 Session Example (Windows) ..................................................................................... 48

Chapter 3

Tutorials ................................................................................................................................... 49

3.1 Overview .............................................................................................................................. 49

3.2 File Sharing Tutorials ........................................................................................................... 49

3.2.1 Creating a User Account ............................................................................................ 49

3.2.2 Creating a Share ........................................................................................................ 52

3.2.3 Creating a Group ........................................................................................................ 53

3.2.4 Accessing a Share From Windows Explorer .............................................................. 54

3.2.5 Accessing a Share Using FTP ................................................................................... 56

3.2.6 Accessing a Share Through the Web Configurator .................................................... 58

3.3 Download Service Tutorial ................................................................................................... 59

3.3.1 Copying/Pasting a Download Link ............................................................................. 59

3.3.2 Installing the Link Capture Browser Plugin ................................................................ 62

3.3.3 Using the Link Capture Browser Plugin ..................................................................... 67

3.3.4 Configuring the Download Service Preferences ........................................................ 69

3.3.5 Using Download Service Notification ......................................................................... 71

3.4 Broadcatching Tutorial ......................................................................................................... 75

3.5 Printer Server Tutorial .......................................................................................................... 78

3.6 Copy and Flickr Auto Upload Tutorial .................................................................................. 80

3.7 FTP Uploadr Tutorial ........................................................................................................... 82

3.8 Web Configurator’s Security Sessions ................................................................................ 86

3.8.1 Customizing the NSA’s Certificate .............................................................................. 86

3.8.2 Downloading and Installing Customized Certificate ................................................... 88

3.8.3 Turn on the NSA’s Web Security ................................................................................ 92

3.9 Using FTPS to Connect to the NSA .................................................................................... 98

3.10 Using a MAC to Access the NSA ...................................................................................... 99

3.10.1 Finder ..................................................................................................................... 100

3.10.2 Go Menu ................................................................................................................ 101

Part II: System Setting, Storage, Network and Applications ........... 103

Chapter 4

System Setting......................................................................................................................105

4.1 Overview ............................................................................................................................ 105

4.1.1 What You Can Do in the System Setting Screens ................................................... 105

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4.1.2 What You Need to Know About System Settings ..................................................... 105

4.2 The Server Name Screen .................................................................................................. 106

4.3 The Date/Time Screen ......................................................................................................107

Chapter 5

Storage................................................................................................................................... 111

5.1 Overview .............................................................................................................................111

5.1.1 What You Need to Know About Storage ...................................................................111

5.2 The Storage Screen ............................................................................................................112

5.2.1 Disk Replacement Restrictions .................................................................................112

5.2.2 Displaying the Storage Screen ..................................................................................113

5.3 Creating an Internal Volume ...............................................................................................115

5.3.1 Volume Status ...........................................................................................................116

5.4 Editing a Volume .................................................................................................................117

5.5 Creating an External Volume ..............................................................................................118

5.5.1 External Disks ...........................................................................................................119

5.6 Storage Technical Reference ............................................................................................. 120

5.6.1 Volumes and RAID ................................................................................................... 120

5.6.2 Choosing a Storage Method for a Volume ............................................................... 121

5.6.3 Storage Methods ...................................................................................................... 121

Chapter 6

Network.................................................................................................................................. 125

6.1 Overview ............................................................................................................................ 125

6.1.1 What You Can Do in the Network Screens .............................................................. 125

6.1.2 What You Need to Know About Network .................................................................. 125

6.2 The TCP/IP Screen ........................................................................................................... 126

6.2.1 Jumbo Frames ......................................................................................................... 126

6.2.2 Configuring the TCP/IP Screen ................................................................................ 127

6.3 The PPPoE Screen ...........................................................................................................129

Chapter 7

Applications .......................................................................................................................... 131

7.1 Overview ............................................................................................................................ 131

7.1.1 What You Can Do in the Application Screens .......................................................... 131

7.1.2 What You Need to Know About Applications ........................................................... 131

7.2 The FTP Screen ................................................................................................................ 133

7.3 The Media Server Screen .................................................................................................. 135

7.3.1 Sharing Media Files on Your Network ...................................................................... 135

7.3.2 Configuring the Media Server Screen ...................................................................... 136

7.4 The Download Service Screen .......................................................................................... 138

7.4.1 Download Service .................................................................................................... 138

7.4.2 Configuring the Download Service Screen .............................................................. 139

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7.4.3 Adding a Download Task .......................................................................................... 142

7.4.4 Link Capture Browser Plugin .................................................................................... 143

7.4.5 Download Service Notification ................................................................................. 144

7.4.6 Configuring Download Service General Settings ..................................................... 145

7.4.7 Configuring the BitTorrent Settings .......................................................................... 146

7.4.8 Displaying the Download Task Information .............................................................. 149

7.4.9 BitTorrent Security .................................................................................................... 150

7.5 The Web Publishing Screen .............................................................................................. 152

7.5.1 Web Publishing Example ......................................................................................... 153

7.5.2 Web Publishing ........................................................................................................ 155

7.6 The Broadcatching Screen ................................................................................................ 158

7.6.1 Adding or Editing a Broadcatching Channel ............................................................ 160

7.6.2 Channel Guides ....................................................................................................... 161

7.7 The Print Server Screen ....................................................................................................162

7.7.1 Printer Sharing ......................................................................................................... 162

7.7.2 Configuring the Print Server Screen ........................................................................ 162

7.7.3 Print Server Rename ................................................................................................ 163

7.8 The Copy/Sync Button Screen .......................................................................................... 164

7.8.1 Copying Files ........................................................................................................... 164

7.8.2 Synchronizing Files .................................................................................................. 165

7.8.3 Configuring the Copy/Sync Button Screen ............................................................... 167

7.9 The Flickr/YouTube Screen ............................................................................................... 169

7.9.1 Configuring the Flickr Settings ................................................................................. 170

7.9.2 Configuring the YouTube Settings ............................................................................ 175

7.10 The FTP Uploadr Screen ................................................................................................. 178

7.10.1 Adding or Editing an FTP Server Entry .................................................................. 180

7.10.2 The FTP Uploadr Preferences Screen ................................................................... 181

Part III: Sharing .................................................................................... 183

Chapter 8

Users ...................................................................................................................................... 185

8.1 Overview ............................................................................................................................ 185

8.1.1 What You Can Do in the Users Screen .................................................................... 185

8.2 The Users Screen .............................................................................................................. 186

8.2.1 User Icons ................................................................................................................ 187

8.3 Adding or Editing an Account ............................................................................................ 188

8.3.1 Usernames ............................................................................................................... 189

8.4 Displaying User Info .......................................................................................................... 190

Chapter 9

Groups ................................................................................................................................... 191

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9.1 Overview ............................................................................................................................ 191

9.1.1 What You Can Do in the Groups Screen .................................................................. 191

9.2 The Groups Screen ........................................................................................................... 191

9.2.1 Adding or Editing a Group ........................................................................................ 193

9.2.2 Group Names ........................................................................................................... 194

Chapter 10

Shares .................................................................................................................................... 195

10.1 Overview .......................................................................................................................... 195

10.1.1 What You Can Do in the Shares Screens .............................................................. 195

10.2 The Shares Screen .......................................................................................................... 196

10.3 Adding or Editing Share ...................................................................................................198

10.3.1 Configuring Advanced Share Access ..................................................................... 199

10.3.2 Public and ANONYMOUS Share Access Rights ................................................... 200

10.4 The Recycle-Bin Configuration Screen ........................................................................... 201

10.4.1 Recycle Bins .......................................................................................................... 201

10.4.2 Configuring Recycle Bins ....................................................................................... 201

10.5 The Share Browser Screen ............................................................................................. 202

10.5.1 Moving or Copying Files ......................................................................................... 204

Part IV: Maintenance and Protecting Data......................................... 205

Chapter 11

Maintenance Screens .......................................................................................................... 207

11.1 Overview .......................................................................................................................... 207

11.1.1 What You Can Do in the Maintenance Screens ..................................................... 207

11.2 The Power Management Screen ..................................................................................... 208

11.2.1 Editing the Power Control Schedule Screen .......................................................... 210

11.3 The Log Screen .............................................................................................................. 212

11.3.1 Log Classes ............................................................................................................ 213

11.4 Log Severity Levels .......................................................................................................... 213

11.4.1 Log Messages ........................................................................................................ 213

11.5 The Configuration Screen ............................................................................................... 220

11.6 SSL .................................................................................................................................. 221

11.6.1 Modifying or Creating a Certificate ......................................................................... 223

11.7 The Firmware Upgrade Screen ....................................................................................... 224

11.8 The Shutdown Screen .................................................................................................... 225

Chapter 12

Protecting Your Data............................................................................................................. 227

12.1 Overview .......................................................................................................................... 227

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12.2 Protection Methods .......................................................................................................... 227

12.2.1 Configuration File Backup and Restoration ............................................................ 228

12.2.2 Memeo Autobackup ............................................................................................... 228

Part V: Troubleshooting and Specifications...................................... 229

Chapter 13

Troubleshooting................................................................................................................... 231

13.1 Troubleshooting Overview ............................................................................................... 231

13.2 Power, Hardware, Connections, and LEDs ..................................................................... 231

13.3 NSA Login and Access .................................................................................................... 233

13.3.1 Reset the NSA ....................................................................................................... 234

13.3.2 Enabling Scripting of Safe ActiveX Controls .......................................................... 235

13.4 I Cannot Access The NSA ............................................................................................... 238

13.5 External USB Drives ........................................................................................................ 238

13.6 Some Features’ Screens Do Not Display ........................................................................ 239

13.7 Media Server Functions ................................................................................................... 239

13.8 Download Service and Broadcatching Functions ............................................................ 242

13.9 Web Publishing ................................................................................................................ 242

13.10 Auto Upload ................................................................................................................... 243

Chapter 14

Product Specifications .........................................................................................................245

14.1 Physical Features ............................................................................................................ 245

14.2 Firmware Features .......................................................................................................... 246

14.3 Specification Tables ......................................................................................................... 247

14.4 Supported Media Server Content Formats ...................................................................... 250

14.5 Supported iTunes Server Content Formats ..................................................................... 251

14.6 Power Consumption ........................................................................................................ 251

Part VI: Appendices and Index ........................................................... 253

Appendix A Setting up Your Computer’s IP Address............................................................255

Appendix B Pop-up Windows, JavaScripts and Java Permissions ...................................... 271

Appendix C Common Services ............................................................................................281

Appendix D Importing Certificates........................................................................................ 285

Appendix E Open Source Licences...................................................................................... 317

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NSA-220 Plus User’s Guide 17

Appendix F Legal Information ..............................................................................................355

Index....................................................................................................................................... 359

Table of Contents

NSA-220 Plus User’s Guide

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19

PART I

Introduction

Getting to Know Your NSA (21)

Web Configurator Basics (27)

Tutorials (49)

20

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