Sewage/Effluent Pumps
For Professional Technical Support call 1-844-883-1872
Frequently Asked Questions
How do I know whether I need an Effluent
Pump or a Sewage Pump?
Any application that might have debris that measures greater than
3/4" needs a Sewage Pump.
See reverse for additional FAQs
1.
For installation or troubleshooting assistance call 1-844-883-1872
Rev. 02/21/17
Page 1
Sewage
Pump
Where Used
Sewage – where wastewater with solids up to 2" needs to
be removed.
Effluent – where dirty water with solids up to 3/4" need to
be removed
Typical Application
Sewage
• Below grade bathrooms where collection is done in sewage
basin and then pumped up into a main sewage line.
Effluent
• Septic tanks where contents need to be pumped into a mound
system for proper filtering.
• Where dirty water collects and needs to be pumped out, normally
below grade of a main sewage line.
• Sink and laundry discharge.
Types
• Cast Iron – rugged, heavy-duty construction. Performance ranges
from 4,200 to 14,000 gallons per hour (GPH).
Typical Installation
Sewage/Effluent Pump Installation
4" Waste
Inlet
1/8" Air
Lock Hole
Sewage
Basin
(18" x 30" min)
Sewage Basin
Cover
Check Valve
Discharge
Pipe
Vent
Stack
Grounded Outlet
Gate Valve
Union
Sewage/Effluent Pumps
For Professional Technical Support call 1-844-883-1872
Frequently Asked Questions
What additional items might I need?
• Discharge piping and accessories, including check valve,
shut off valve, elbow(s), adapters as needed, at least as big as
the pump discharge. It is recommended that a ¼ turn ball
valve or gate valve plus a union always be installed in the
discharge pipe after the check valve for ease of service.
• Check valves must be of the 2" full flow type specifically
manufactured for sewage applications. Sewage check valves
can be installed in either the horizontal or vertical orientation.
Install per valve manufacturer’s recommendation.
• 18" x 30" pump basin. Minimum basin size is required to
allow pump adequate cycle time for proper cooling, to allow
the float switch freedom of movement and to allow enough
height below basin inlet pipe for float switch operation. The
use of a smaller basin will void warranty and cause pump
failure!
• Sealed lid vented per local code.
• Nearby GFCI outlet on dedicated circuit with min 20 amp
breaker.
2.
3.
For installation or troubleshooting assistance call 1-844-883-1872
Rev. 02/21/17
Page 2
What should I do if my pump is not running?
1 Check that the float switch is not stuck on debris, discharge
pipe or the basin wall. The float switch must have full range of
unobstructed movement to operate properly.
2 Unplug pump and float switch piggyback plug from wall.
Remove pump power cord from piggyback plug and plug pump
directly in to wall outlet. If pump runs, the float switch has
failed. If pump does not run the pump has an issue.
3 Remove power from pump and check pump impeller for debris.
Remove if present.
4 Check discharge for clogs and remove if present.
5 Examine check valve for proper operation and replace if not
opening or sealing fully.
6 Call the Customer Service phone number from your Owner’s
Manual for expert assistance.
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