Symantec ALTIRIS INVENTORY 7.0 SP2 - FOR NETWORK DEVICES V1.0 User manual

Brand: Symantec

Model: ALTIRIS INVENTORY 7.0 SP2 - FOR NETWORK DEVICES V1.0

Type: User manual

Altiris™ Patch Management

Solution for Mac from

Symantec User Guide

Version 7.0 SP2

Altiris™ Patch Management Solution for Mac from

Symantec User Guide

The software described in this book is furnished under a license agreement and may be used

only in accordance with the terms of the agreement.

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Select your country or language from the site index.

Technical Support ............................................................................................... 3

Chapter 1 Introducing Patch Management Solution for

Mac .................................................................................... 9

About Patch Management Solution for Mac ........................................ 9

Where to get more information ....................................................... 10

Chapter 2 Implementing Patch Management Solution for

Mac ................................................................................... 13

Implementing Patch Management Solution for Mac ........................... 13

Chapter 3 Installing Patch Management Solution for Mac ........... 15

Prerequisites for Patch Management Solution for Mac ........................ 15

Installing Patch Management Solution for Mac .................................. 16

Licensing .................................................................................... 16

Chapter 4 Checking for available software updates ....................... 17

Checking for available software updates ........................................... 17

Viewing the list of available software updates ................................... 18

Chapter 5 Installing software updates .............................................. 19

About installing software updates ................................................... 19

Installing individual software updates ............................................. 19

Installing all updates .................................................................... 20

Chapter 6 Viewing reports .................................................................... 23

About Patch Management Solution for Mac reports ............................ 23

Viewing reports ........................................................................... 24

About the Patch Management home page ......................................... 24

Index .................................................................................................................... 27

Contents

Contents8

Introducing Patch

Management Solution for

Mac

This chapter includes the following topics:

■ About Patch Management Solution for Mac

■ Where to get more information

About Patch Management Solution for Mac

Patch Management Solution for Mac lets you scan Mac computers for the updates

that they require. The solution then reports on the findings and lets you automate

the downloading and distribution of needed software updates. You can distribute

all or some of the updates.

Patch Management Solution for Mac can update only the software that is supported

by the Mac OS X Software Update utility. The solution integrates with the Software

Update utility, and lets you collect needed updates information from the target

Mac computers and initiate software update. Mac computers download software

updates from Apple and report installation status to Notification Server.

Patch Management Solution for Mac provides you with the pre-configured rollout

jobs that let you automate installing a large number of updates. For example, the

pre-configured rollout jobs can install all updates, all recommended updates, and

so on.

See “Implementing Patch Management Solution for Mac” on page 13.

Chapter

Where to get more information

Use the following documentation resources to learn and use this product.

Table 1-1

Documentation resources

LocationDescriptionDocument

http://kb.altiris.com/

You can search for the product name under

Release Notes.

Information about new features and

important issues.

This information is available as an article in

the knowledge base.

Release Notes

■ The Documentation Library, which is

available in the Symantec Management

Console on the Help menu.

■ The Product Support page, which is

available at the following URL:

http://www.symantec.com/business

/support/all_products.jsp

When you open your product’s support

page, look for the Documentation link

on the right side of the page.

Information about how to use this product,

including detailed technical information and

instructions for performing common tasks.

This information is available in PDF format.

User Guide

The Documentation Library, which is

available in the Symantec Management

Console on the Help menu.

Context-sensitive help is available for most

screens in the Symantec Management

Console.

You can open context-sensitive help in the

following ways:

■ The F1 key

■ The Context command, which is available

in the Symantec Management Console

on the Help menu.

Information about how to use this product,

including detailed technical information and

instructions for performing common tasks.

Help is available at the solution level and at

the suite level.

This information is available in HTML help

format.

Help

In addition to the product documentation, you can use the following resources to

learn about Altiris products.

Introducing Patch Management Solution for Mac

Where to get more information

Table 1-2

Altiris information resources

LocationDescriptionResource

http://kb.altiris.com/Articles, incidents, and issues about Altiris

products.

Knowledge base

http://www.symantec.com/connect

/endpoint-management-virtualization

An online magazine that contains best

practices, tips, tricks, forums, and articles

for users of this product.

Symantec Connect

(formerly Altiris Juice)

11Introducing Patch Management Solution for Mac

Where to get more information

Introducing Patch Management Solution for Mac

Where to get more information

Implementing Patch

Management Solution for

Mac

This chapter includes the following topics:

■ Implementing Patch Management Solution for Mac

Implementing Patch Management Solution for Mac

The recommended workflow for updating Mac computers is as follows:

To implement Patch Management Solution for Mac

Install Patch Management Solution for Mac.

See “Installing Patch Management Solution for Mac” on page 16.

Install the Altiris Agent for UNIX, Linux, and Mac to the target Mac computers.

For more information, see topics about installing the Altiris Agent in the

Symantec Management Platform User Guide.

Check for available updates.

See “Checking for available software updates” on page 17.

Install all or some of the updates.

See “About installing software updates” on page 19.

View installation status reports.

See “Viewing reports” on page 24.

Chapter

Implementing Patch Management Solution for Mac

Installing Patch

Management Solution for

Mac

This chapter includes the following topics:

■ Prerequisites for Patch Management Solution for Mac

■ Installing Patch Management Solution for Mac

■ Licensing

Prerequisites for Patch Management Solution for Mac

Patch Management Solution for Mac requires the following:

■ Symantec Management Platform 7.0 SP4.

For more information, see topics about system requirements for Symantec

Management Platform in the Symantec Management Platform Installation

Guide.

When you install or upgrade Patch Management Solution for Mac through

Symantec Installation Manager, Symantec Management Platform is installed or

upgraded automatically.

See “Installing Patch Management Solution for Mac” on page 16.

Patch Management Solution for Mac supports the following operating systems:

■ Mac OS X 10.3.9 (PPC)

■ Mac OS X 10.4 (PPC/Intel)

■ Mac OS X 10.5 (PPC/Intel)

Chapter

Installing Patch Management Solution for Mac

You install Patch Management Solution for Mac through Symantec Installation

Manager as part of the Altiris™ Client Management Suite or Altiris™ Server

Management Suite installation.

You can also install Patch Management Solution for Mac separately from other

suite components.

See “Prerequisites for Patch Management Solution for Mac” on page 15.

To install Patch Management Solution for Mac

Do one of the following:

■ Download and run the Altiris Client Management Suite or Altiris Server

Management Suite installation file from the Symantec Web site

(www.symatec.com).

■ If you already have Symantec Installation Manager installed, click Start

> All Programs > Altiris > Symantec Installation Manager > Symantec

Installation Manager.

In Symantec Installation Manager, click Install New Products.

In the Filter by box, click None.

In the list of available products, select Altiris Patch Management for Mac.

Follow the installation wizard through to completion.

Licensing

Each Symantec product comes with a 7-day trial license that is installed by default.

You can register and obtain a 30-day evaluation license through our Web site at

www.altiris.com or purchase a full product license.

Use Symantec Installation Manager to install licenses.

Installing Patch Management Solution for Mac

Checking for available

software updates

This chapter includes the following topics:

■ Checking for available software updates

■ Viewing the list of available software updates

Checking for available software updates

You can check target Mac computers for the software updates that they require.

When you run the Check Available Updates Task, the target Mac computers

download software updates information from Apple and then report the list of

available updates to Notification Server.

To ensure that the list of available software updates on Notification Server is kept

up to date, the task is pre-configured to run twice a week. The task is configured

to run on the All Patchable Mac Computers target.

If you want to quickly check Mac computers for compliance, you can run the task

immediately.

After you collect software update information from Mac computer, you can view

this information in reports.

See “Viewing the list of available software updates” on page 18.

See “Implementing Patch Management Solution for Mac” on page 13.

Chapter

To check for available software updates immediately

In the Symantec Management Console, on the Manage menu, click Jobs and

Tasks.

In the left pane, click Jobs and Tasks > System Jobs and Tasks > Software >

Patch Management > Mac > Check Available Updates Task.

Under Task Status, right-click Run Check Available Updates Task on

Schedule, and then click Start Now.

Viewing the list of available software updates

You can view the list of available software updates in the AvailableMac Software

Updates report. The report also shows the number of computers that require an

update.

In reports, you can drill down on specific items to obtain additional information.

To populate the report, collect the available software updates inventory.

See “Checking for available software updates” on page 17.

See “Implementing Patch Management Solution for Mac” on page 13.

To view the list of available software updates

In the Symantec Management Console, on the Reports menu, click All

Reports.

In the left pane, click Reports > Software > Patch Management > Mac >

Available Mac Software Updates.

Checking for available software updates

Viewing the list of available software updates

Installing software updates

This chapter includes the following topics:

■ About installing software updates

■ Installing individual software updates

■ Installing all updates

About installing software updates

With Patch Management Solution for Mac you can use the following methods of

installing software updates:

■ Install individual software updates.

See “Installing individual software updates” on page 19.

■ Install all updates that match a specific criteria using automated rollout jobs.

See “Installing all updates” on page 20.

See “Implementing Patch Management Solution for Mac” on page 13.

Installing individual software updates

You can install individual software updates directly from reports.

Before you can install updates, you must collect available software updates

inventory.

See “Checking for available software updates” on page 17.

To install software updates, you create a software update rollout job. You can view

the rollout jobs and their status at Manage > Jobs and Tasks > System Jobs and

Tasks > Software > Patch Management > Mac > Rollout Jobs.

See “About installing software updates” on page 19.

Chapter

To install individual software updates

In the Symantec Management Console, on the Reports menu, click All

Reports.

In the left pane, click Reports > Software > Patch Management > Mac >

Available Mac Software Updates.

Click the updates that you want to install.

To highlight multiple items, hold down the Ctrl or Shift key.

Right-click the updates that you want to install and then click Create Rollout

Job.

(Optional) In the dialog box that opens, modify the name and the description

of the rollout job that you just created.

Under Task Status, click New Schedule.

In the New Schedule dialog box, configure a schedule for this software update

rollout job.

For example, click Now.

Under Input, click Add > Target.

In the Add Target dialog box, click Open.

In the Open dialog box, click All Patchable Mac Computers Target and then

click OK.

It is safe to run the rollout job on all supported Mac computers. When the

rollout job runs, it checks if the update that you want to install is needed. If

the update is not needed, the job does not download and does not install the

update.

Click OK.

Click Schedule.

Close the dialog box.

Installing all updates

Patch Management Solution for Mac also provides you with automated rollout

jobs that let you install all software updates that match a specific criteria. For

example, you can choose to install all available updates, all recommended updates,

all updates that do not require a restart, and so on.

Installing software updates

Installing all updates

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Symantec ALTIRIS INVENTORY 7.0 SP2 - FOR NETWORK DEVICES V1.0 User manual

Symantec ALTIRIS INVENTORY 7.0 SP2 - FOR NETWORK DEVICES V1.0 User manual

Symantec ALTIRIS INVENTORY 7.0 SP2 - FOR NETWORK DEVICES V1.0 User manual

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