HP Web Jetadmin Software User guide

  • Hello! I am an AI chatbot trained to assist you with the HP Web Jetadmin Software User guide. I’ve already reviewed the document and can help you find the information you need or explain it in simple terms. Just ask your questions, and providing more details will help me assist you more effectively!
HP Web Jetadmin 10.4
User Guide
Copyright and License
© Copyright 2017 HP Development Company,
L.P.
Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Publication Date: 4/2017
Trademark Credits
Adobe
®
, Acrobat
®
, and PostScript
®
are
trademarks o
f Adobe Systems Incorporated.
AirPrint is a trademark of Apple Inc., registered
in the U.S. and other countries.
iPad is a trademark of Apple Inc., registered in
the U.S. and other countries.
iPod is a trademark of Apple Inc., registered in
the U.S. and other countries.
iPhone is a trademark of Apple Inc., registered in
the U.S. and other countries.
Microsoft and Windows are either registered
trademarks or trademarks of Microsoft
Corporation in the United States and/or other
countries.
VMware
®
is a registered trademark of VMware,
Inc.
Table of contents
1 Install and Set Up HP Web Jetadmin ..................................................................................................................................................... 1
System Requirements ............................................................................................................................................................. 1
HP Web Jetadmin Server Application ............................................................................................................... 1
HP Web Jetadmin Client Application ................................................................................................................. 2
Virtual Machine (Optional Platform) ................................................................................................................. 3
Server Hardware .................................................................................................................................................. 3
Client Hardware .................................................................................................................................................... 4
Database ............................................................................................................................................................... 4
Network ................................................................................................................................................................. 4
Installations and Upgrades ................................................................................................................................. 5
Client Application ................................................................................................................................................. 5
Shared Print Queues ........................................................................................................................................... 5
Supported Devices ............................................................................................................................................... 5
Host Access ........................................................................................................................................................... 6
Client/Server Security .......................................................................................................................................... 6
Install HP Web Jetadmin .......................................................................................................................................................... 6
Install HP Web Jetadmin from the Command Line ............................................................................................................. 7
Install HP Web Jetadmin in Blocking Mode ........................................................................................................................... 9
Post-installation Tasks .......................................................................................................................................................... 10
Recommended Initial Conguration Steps .................................................................................................... 10
Congure the HP Web Jetadmin Service to Restart Automatically ........................................................... 10
Ports ......................................................................................................................................................................................... 11
Implement SSL ....................................................................................................................................................................... 13
Enable Secure Sockets Layer (SSL) ................................................................................................................ 14
Important Points to Remember When Implementing SSL ......................................................................... 14
Congure HTTPS (Server Certicates or SSL) ............................................................................................... 15
Use a Separate Instance of Microsoft SQL Server ............................................................................................................. 15
Deploy the Smart Client ........................................................................................................................................................ 15
Change the Default HTTP or HTTPS Port for the HP Web Jetadmin Smart Client Application ............. 16
Run the Smart Client Application in a Workgroup ........................................................................................ 17
Start an HP Web Jetadmin Client Session ..................................................................................................... 17
Congure HP Web Jetadmin to Bind to a Specic NIC .................................................................................. 18
HP Web Jetadmin Client Connection .......................................................................................... 18
HP Web Jetadmin Alerts and SNMP Traps Registration ......................................................... 19
HP Web Jetadmin Web Service ................................................................................................... 20
Congure the Port for Event Notications .................................................................................................... 21
ENWW iii
Congure the Firewall Software ...................................................................................................................... 22
Restart the HP Web Jetadmin Service Manually ............................................................................................................... 22
Back Up and Restore HP Web Jetadmin ............................................................................................................................. 23
Upgrade HP Web Jetadmin ................................................................................................................................................... 23
Import Feature Packs ............................................................................................................................................................ 23
Enable FIPS on the HP Web Jetadmin Server .................................................................................................................... 25
Uninstall HP Web Jetadmin .................................................................................................................................................. 30
Manage Licenses .................................................................................................................................................................... 31
2 Introduction to HP Web Jetadmin ........................................................................................................................................................ 32
Product Support ..................................................................................................................................................................... 32
Print the HP Web Jetadmin Guides ................................................................................................................. 32
Online Help ......................................................................................................................................................... 32
Technical Support .............................................................................................................................................. 32
Getting Around in HP Web Jetadmin ................................................................................................................................... 33
Application Views in HP Web Jetadmin .......................................................................................................... 33
Top Menu Bar ..................................................................................................................................................... 33
Preferences .................................................................................................................................... 33
Device Filters ................................................................................................................................. 33
Device Identication ..................................................................................................................... 34
Application Log .............................................................................................................................. 34
Status Bar Features ........................................................................................................................................... 35
Page Layout in HP Web Jetadmin ................................................................................................................... 35
Left Navigation Pane .................................................................................................................... 35
Task Modules ................................................................................................................................. 36
Docking Task Modules and Maps ................................................................................................ 36
Workspace ...................................................................................................................................... 36
Wizards ................................................................................................................................................................ 37
Need Info Wizard ........................................................................................................................... 37
Other Features ................................................................................................................................................... 37
HP Web Jetadmin Server ...................................................................................................................................................... 38
HP Web Jetadmin and Distributed Environments ........................................................................................ 38
How the HP Web Jetadmin Service Works ................................................................................ 39
Overview of Directories and Files .................................................................................................................... 40
Microsoft SQL Database Overview .................................................................................................................. 41
Low-privilege Service Account ........................................................................................................................ 42
HTTP Service ...................................................................................................................................................... 43
Localization ........................................................................................................................................................ 43
HP Web Jetadmin Network Trac and Behavior .......................................................................................... 44
HP Web Jetadmin Client ........................................................................................................................................................ 45
ClickOnce Software Installation and Launch ................................................................................................. 45
iv ENWW
Notication that Microsoft .NET Framework Is Required ....................................................... 45
HP Web Jetadmin Client's Sleep State ........................................................................................................... 46
Shared Conguration Options for all Views ....................................................................................................................... 46
General Shared Conguration Options .......................................................................................................... 46
Congure the Database Settings ............................................................................................... 46
Congure the Data Collection Option ........................................................................................ 46
Shared Conguration Options for Network ................................................................................................... 47
Congure the SNMP Settings ...................................................................................................... 47
Congure the HTTP Settings ....................................................................................................... 47
Congure the HTTPS Settings .................................................................................................... 48
Congure the DNS Settings ......................................................................................................... 48
Shared Conguration Options for Email ........................................................................................................ 48
Congure the SMTP Gateway Settings ...................................................................................... 48
Manage the Shared Email Addresses ........................................................................................ 49
Shared Conguration Options for Discovery ................................................................................................. 49
Congure Large Subnets for IP Range Discoveries ................................................................. 50
Manage the IP Ranges for Discoveries ...................................................................................... 50
Manage the Address Lists for Specied Address Discoveries ................................................ 50
Shared Conguration Options for Server Maintenance ............................................................................... 51
Congure the Schedule for Server Maintenance ..................................................................... 51
Manage the Discovery History .................................................................................................... 52
Congure the Retention Period for the Conguration History .............................................. 52
Congure the Retention Period for the Alerts History ............................................................ 53
Manage the Report Data .............................................................................................................. 53
Shared Conguration Options for Credentials .............................................................................................. 53
Credentials Store ........................................................................................................................... 53
Credentials Delegation ................................................................................................................. 54
Credentials Needed ...................................................................................................................... 55
HP Jetdirect Device Password ..................................................................................................... 55
Restricting Conguration by Device Group ............................................................................... 55
Clear the Credentials .................................................................................................................... 56
Manage the Global SNMPv1 Get Community Names .............................................................. 56
Manage the Global SNMPv1 Set Community Names .............................................................. 57
Manage the Global SNMPv3 Credentials ................................................................................... 57
Manage the Global EWS Passwords .......................................................................................... 59
Manage the Global File System Passwords .............................................................................. 59
Manage the Domain Credentials ................................................................................................ 59
Application Management Conguration Options .............................................................................................................. 59
Congure the Settings for the Application Log ............................................................................................. 60
Restore the Default Roles ................................................................................................................................ 60
Device Management Conguration Options ...................................................................................................................... 61
ENWW v
Device Polling Conguration Options ............................................................................................................. 61
Congure the Background Polling Options ............................................................................... 61
Congure the Polling Options for Device Lists ......................................................................... 62
Congure the Polling Options for Device Tabs ......................................................................... 63
Congure the Polling Options for Device Alerts and Supplies Alerts ................................... 63
Congure the Polling Options for Supplies ............................................................................... 64
Devices Conguration Options ........................................................................................................................ 64
Manage Hidden Devices ............................................................................................................... 64
Manage Blocked Devices ............................................................................................................. 65
Device Discovery Conguration Options ........................................................................................................ 65
Congure the General Settings for Device Discoveries .......................................................... 65
Device Filters Conguration Options .............................................................................................................. 66
Congure the Number of Days that Devices are Considered New ....................................... 66
Device Tabs Conguration Options ................................................................................................................. 66
Congure the General Options for Device Tabs ....................................................................... 66
Conguration Options for Fleet Congurations ............................................................................................ 67
Congure the Retry Settings for Device Conguration Schedules ....................................... 67
Restore the Default Conguration Templates ......................................................................... 67
Manage the User-dened Device Conguration Settings ...................................................... 67
Manage the PJL Repository ......................................................................................................... 70
Manage the Certicate Repository ............................................................................................. 70
Manage the OXPd Device Function Repository ........................................................................ 71
Manage the OXPd Accessory Record Repository ..................................................................... 71
Manage the OXPd Authentication Agent Repository .............................................................. 71
Manage the OXPd Authorization Proxy Conguration Repository ........................................ 73
Manage the OXPd Statistics Agents Repository ...................................................................... 75
Manage the OXPd Quota Record Repository ............................................................................ 77
Alerts Conguration Options ........................................................................................................................... 79
Attach the Supplies Report to the Email Notications for Supply Alerts ............................. 79
Manage the Custom Email Templates ...................................................................................... 79
Manage the Templates for Alert Subscriptions ....................................................................... 80
Congure the Settings for the Alerts Log ................................................................................. 80
Congure the Format for SNMP Traps ...................................................................................... 81
Firmware Conguration Options ..................................................................................................................... 81
Congure the Settings for Firmware Upgrades ....................................................................... 82
Reports Conguration Options ........................................................................................................................ 83
Manage the General Settings for Reports ................................................................................ 83
Congure the Data Collection Times for Reports .................................................................... 83
Supplies Conguration Options ....................................................................................................................... 83
Congure the Threshold for Low Supplies ............................................................................... 83
Congure the Shop for Supplies Link in Reports ..................................................................... 84
vi ENWW
3 Device Management .............................................................................................................................................................................. 85
Devices - Common Tasks Task Module ............................................................................................................................... 85
Devices - Summary Task Module ........................................................................................................................................ 85
Devices - Active Tasks Task Module .................................................................................................................................... 85
Devices - Scheduled Tasks Task Module ............................................................................................................................ 85
Device Management Options ............................................................................................................................................... 85
Device Tabs ............................................................................................................................................................................. 86
Showing and Hiding Device Tabs .................................................................................................................... 86
Status Tab ........................................................................................................................................................... 86
Cong Tab ........................................................................................................................................................... 88
Alerts Tab ............................................................................................................................................................ 89
Troubleshoot Tab .............................................................................................................................................. 90
Groups Tab .......................................................................................................................................................... 91
Reports Tab ........................................................................................................................................................ 92
Supplies Tab ....................................................................................................................................................... 93
Storage Tab ......................................................................................................................................................... 94
Solutions Tab ...................................................................................................................................................... 96
Editing Solutions ........................................................................................................................... 96
Install Solutions ............................................................................................................................. 97
Capabilities Tab .................................................................................................................................................. 97
Firmware Tab ...................................................................................................................................................... 97
Copy Template Wizard ........................................................................................................................................................ 100
Export and Import Device Conguration Templates ..................................................................................................... 100
Edit Schedule Wizard .......................................................................................................................................................... 101
Mapping ................................................................................................................................................................................. 102
Devices and Groups ........................................................................................................................................ 102
Hidden Devices and Mapping ........................................................................................................................ 103
Activating the Maps Feature .......................................................................................................................... 103
Adding a Map Graphic to a Device Group ..................................................................................................... 103
Changing a Graphic Image for a Map ........................................................................................................... 103
Placing Devices and Subgroups on a Map ................................................................................................... 104
Placing URLs on a Map ................................................................................................................................... 104
Viewing Device or Group Status .................................................................................................................... 104
Sizing a Map ..................................................................................................................................................... 105
Removing Items from a Map ......................................................................................................................... 105
Removing a Map from a Group ..................................................................................................................... 105
Device Lists ........................................................................................................................................................................... 106
Pre-Dened Device Lists ................................................................................................................................ 106
Columns for Device Lists ................................................................................................................................ 107
Complex Data in Device Lists .................................................................................................... 107
Columns Dependent on HP Web Jetadmin Data ................................................................... 108
ENWW vii
Columns Dependent on HP Jetdirect Data ............................................................................. 108
Statuses on Device Lists in HP Web Jetadmin ....................................................................... 109
Manipulating Columns in Device Lists ..................................................................................... 109
Customizing Layouts for Device Lists .......................................................................................................... 110
Filters and Device Lists ................................................................................................................................... 111
Built-in Filters .............................................................................................................................. 111
Filter Manager and Filter Editor ................................................................................................ 112
Building a Compound Filter ....................................................................................................... 112
Create Filters ............................................................................................................................... 112
Edit Filters .................................................................................................................................... 113
“Save As” Filters .......................................................................................................................... 113
Managing Filters ......................................................................................................................... 113
Apply Filters to Device Lists ...................................................................................................... 114
Filtering On Special Column Types .......................................................................................... 114
Search Device Lists ......................................................................................................................................... 115
Exporting Device Data .................................................................................................................................... 116
Related Application Options for Device Lists .............................................................................................. 118
Printing Device Lists ........................................................................................................................................ 118
Deleting Devices from Device Lists .............................................................................................................. 118
Refreshing Devices ......................................................................................................................................... 119
Find More Devices ........................................................................................................................................... 120
Add Credentials for Devices ........................................................................................................................... 120
Resolve Communication Errors for Devices That Have a New IP Address ............................................. 121
Groups ................................................................................................................................................................................... 122
Group Representation .................................................................................................................................... 123
Manual versus Automatic Groups ................................................................................................................. 123
Group Policies .................................................................................................................................................. 124
Example for Group Policies ....................................................................................................... 124
Change the Order in which HP Web Jetadmin Applies Policies ........................................... 125
Security Restriction Settings for Groups ..................................................................................................... 126
Groups - Common Tasks Task Module ........................................................................................................ 126
Groups - Summary Task Module .................................................................................................................. 127
Groups - Management Task Module ............................................................................................................ 127
Create a New Device Group ........................................................................................................................... 127
Building a Compound Filter (Groups) ....................................................................................... 129
Moving a Device Group ................................................................................................................................... 130
Add Devices to a Group .................................................................................................................................. 130
Remove Devices from a Manual Group ....................................................................................................... 131
Edit a Device Group ......................................................................................................................................... 131
Delete a Device Group .................................................................................................................................... 133
Edit Device Group Policies .............................................................................................................................. 133
viii ENWW
Import Device Groups ..................................................................................................................................... 134
Export Device Groups ..................................................................................................................................... 134
Rename a Device Group ................................................................................................................................. 134
View a Device Group ....................................................................................................................................... 135
Search for Groups ........................................................................................................................................... 135
Discovery ............................................................................................................................................................................... 135
Discovering Devices with HP Web Jetadmin through Firewalls ............................................................... 137
Discovery Types and Methods ...................................................................................................................... 137
Network-Connected Device Discoveries ...................................................................................................... 137
PC-Connected Device Discoveries ................................................................................................................ 138
HP SNMP Proxy Agent ................................................................................................................ 139
Troubleshoot PC-connected Device Discoveries ................................................................... 139
Quick Device Discovery ................................................................................................................................... 140
SLP Multicast Discovery ................................................................................................................................. 141
Details About Running an SLP Multicast Discovery ............................................................... 142
IP Broadcast Discovery ................................................................................................................................... 142
IP Broadcast Discoveries for Network Devices ...................................................................... 142
IP Broadcast Discoveries for PC-Connected Devices ............................................................ 143
Details About Running an IP Broadcast Discovery ................................................................ 143
IP Range Discovery ......................................................................................................................................... 143
Setting Realistic Ranges ............................................................................................................ 144
Setting Ranges Based on Subnets or Contiguous Subnets ................................................. 144
Import and Export Features of IP Range Files ....................................................................... 146
IP Range Discoveries for Network Devices ............................................................................. 146
Customizing IP Ranges for Discoveries ................................................................................... 147
IP Range Discoveries for PC-Connected Devices ................................................................... 147
Details About Running an IP Range Discovery ....................................................................... 147
Specied Device Address Discovery ............................................................................................................. 148
Specied Device Address Discoveries for Network Devices ................................................ 149
Specied Device Address Discoveries for PC-Connected Devices ...................................... 149
Details About Running a Specied Device Addresses Discovery ........................................ 149
Active Directory Discovery ............................................................................................................................. 150
Active Directory Discoveries for Network Devices ................................................................. 150
Active Directory Discoveries for PC-Connected Devices ....................................................... 151
Details About Running an Active Directory Discovery .......................................................... 151
Passive SLP Discovery .................................................................................................................................... 152
Domain Discovery ........................................................................................................................................... 152
Details About Running a Discovery Using Domains .............................................................. 153
WS-Discovery ................................................................................................................................................... 153
Details About Running a WS-Discovery .................................................................................. 153
Managing Third-Party Printers in HP Web Jetadmin ................................................................................. 154
ENWW ix
Support ........................................................................................................................................ 154
Functionality Denitions ............................................................................................................ 156
Troubleshooting ......................................................................................................................... 157
Discovery - Common Tasks Task Module .................................................................................................... 158
Discovery - Quick Monitor Task Module ....................................................................................................... 158
Discovery - Summary Task Module .............................................................................................................. 159
Discovery - Active Discoveries Task Module ............................................................................................... 159
Discovery - Scheduled Discoveries Task Module ....................................................................................... 160
Discovery - Templates Task Module ............................................................................................................ 160
Related Application Options for Discovery .................................................................................................. 160
SNMPv3 Enabled Devices .......................................................................................................... 160
Network Options for Discoveries ............................................................................................. 161
Discover Devices .............................................................................................................................................. 161
Schedule Discoveries ...................................................................................................................................... 164
View Discovery History ................................................................................................................................... 166
Discovery Templates ...................................................................................................................................... 167
Create Discovery Templates ..................................................................................................... 167
Run Discoveries by Applying Discovery Templates .............................................................. 169
Edit Discovery Templates .......................................................................................................... 169
Copy Discovery Templates ........................................................................................................ 171
Delete Discovery Templates ..................................................................................................... 171
View Discovery Templates ........................................................................................................ 172
Conguration ........................................................................................................................................................................ 172
Complex Data in the Conrm, Results, and Conguration History Pages .............................................. 172
Credentials Required for Device Conguration .......................................................................................... 172
Device File System Password ........................................................................................................................ 173
Sensitive Device Information ......................................................................................................................... 173
Importing a Conguration from a File .......................................................................................................... 173
Conguration - Common Tasks Task Module ............................................................................................. 175
Conguration - Recent Congurations Task Module ................................................................................. 175
Conguration - Active Congurations Task Module .................................................................................. 175
Conguration - Scheduled Congurations Task Module ........................................................................... 175
Conguration - Templates Task Module ..................................................................................................... 175
Related Application Options for Conguration Management .................................................................. 176
Congure Devices ............................................................................................................................................ 176
View the Conguration History ..................................................................................................................... 178
Schedule Device Congurations ................................................................................................................... 179
Conguration Templates ............................................................................................................................... 181
Volatile Conguration and HP Web Jetadmin Conguration Templates ........................... 182
Adding Conguration Templates to a Group Policy .............................................................. 183
Captured Congurable Options and Conguration Templates ........................................... 183
x ENWW
Create Conguration Templates ................................................................................................................... 183
Create and Use Variable Data ........................................................................................................................ 184
Edit Conguration Templates ....................................................................................................................... 186
Delete Conguration Templates .................................................................................................................. 187
Copy a Conguration Template .................................................................................................................... 187
View Conguration Templates ...................................................................................................................... 187
Apply Conguration Templates to Devices ................................................................................................. 187
Alerts ...................................................................................................................................................................................... 189
Alerts and HP Web Jetadmin ......................................................................................................................... 189
What You Can Do With Alerts ........................................................................................................................ 190
Types of Alerts ................................................................................................................................................. 190
Examples of Alerts .......................................................................................................................................... 190
Alerts Traps Listener Port .............................................................................................................................. 191
Alerts - Common Tasks Task Module ........................................................................................................... 191
Alerts - Recent Alerts Task Module .............................................................................................................. 191
Alerts - Alert Subscriptions Task Module .................................................................................................... 191
Alerts - Subscription Templates Task Module ............................................................................................ 191
Alerts - Active Tasks Task Module ................................................................................................................ 192
Related Application Options for Alerts ........................................................................................................ 192
Managing Device Alerts .................................................................................................................................. 192
Create Alert Subscriptions ............................................................................................................................. 193
Edit Alert Subscriptions .................................................................................................................................. 197
Copy an Alert Subscription Template .......................................................................................................... 200
Alert History ..................................................................................................................................................... 200
Alert Subscription Templates ........................................................................................................................ 201
Alert Templates in Group Policies ................................................................................................................ 201
Create Alert Subscription Templates ........................................................................................................... 201
Apply an Alert Subscription Template ......................................................................................................... 205
Edit Alert Subscription Templates ................................................................................................................ 206
Import and Export Alert Templates ............................................................................................................. 208
Delete an Alert Subscription Template ....................................................................................................... 209
View All Alert Subscriptions ........................................................................................................................... 210
Firmware ............................................................................................................................................................................... 210
Qualifying Firmware ....................................................................................................................................... 211
Firmware Repository and Qualifying Firmware ..................................................................... 211
Qualify Feature ........................................................................................................................... 211
Finding Images ............................................................................................................................ 211
Firmware - Common Tasks Task Module .................................................................................................... 211
Firmware - Active Tasks Task Module .......................................................................................................... 212
Firmware - Scheduled Tasks Task Module .................................................................................................. 212
Firmware - Device Summary Task Module ................................................................................................. 212
ENWW xi
Related Application Options for Firmware .................................................................................................. 212
Upgrade Firmware .......................................................................................................................................... 212
Upgrading Firmware for HP Jetdirect Devices versus Printer Devices ................................................... 214
Firmware Repository ...................................................................................................................................... 214
View the Firmware Repository ................................................................................................. 214
Get Images ................................................................................................................................... 215
Import Images ............................................................................................................................. 215
Edit Properties for Firmware Images ...................................................................................... 215
Delete Images ............................................................................................................................. 216
Edit Scheduled Upgrades .......................................................................................................... 216
Delete Scheduled Upgrades ..................................................................................................... 216
Reports .................................................................................................................................................................................. 216
Types of Data Collection and Reports That Are Available ........................................................................ 217
Examples of Reports ...................................................................................................................................... 218
Report Management - Common Tasks Task Module ................................................................................ 219
Data Collection - Common Tasks Task Module .......................................................................................... 219
Data Collection - Management Task Module .............................................................................................. 220
Data Collection - Templates Task Module ................................................................................................... 220
Reports - Scheduled Reports Task Module ................................................................................................ 220
Reports - Report Templates Task Module .................................................................................................. 220
Reports - Report Generation Task Module ................................................................................................. 221
Reports - Archived Reports Task Module .................................................................................................... 221
Related Application Options for Reports ..................................................................................................... 221
Available Reports ............................................................................................................................................ 221
Accessory Inventory ................................................................................................................... 222
Device Inventory ......................................................................................................................... 222
Device Utilization ........................................................................................................................ 222
Device Utilization by User .......................................................................................................... 223
Event Log History ....................................................................................................................... 223
Hourly Peak Usage ..................................................................................................................... 224
Supply Ordering .......................................................................................................................... 224
Supply Replacement Forecast ................................................................................................. 224
Supply Usage .............................................................................................................................. 225
Getting Started with Reports ........................................................................................................................ 225
Data Collection ................................................................................................................................................. 226
Data Collection Cycle .................................................................................................................. 226
Initial Data Collection ................................................................................................................. 226
Data Collection Custom Collection Time ................................................................................. 226
Device Utilization by User and Data Collections .................................................................... 227
Device and Printer Driver Support for Device Utilization by User ....................................... 227
Using Group Policies to Set Data Collection ........................................................................... 227
xii ENWW
Add Devices to Data Collection ................................................................................................. 228
Remove Devices from Data Collection .................................................................................... 228
Data Collection Templates ........................................................................................................ 229
Create a Data Collection Template .......................................................................................... 229
Apply a Data Collection Template ............................................................................................ 230
Edit a Data Collection Template ............................................................................................... 231
Delete a Data Collection Template .......................................................................................... 231
Copy a Data Collection Template ............................................................................................. 231
View Data Collection Templates .............................................................................................. 231
Data Collection Summaries ...................................................................................................... 232
Data Collection Statuses ........................................................................................................... 233
Data Collection Anomalies ........................................................................................................ 233
Report Generation .......................................................................................................................................... 235
Reports - Common Tasks Task Module .................................................................................. 236
Generate Reports ....................................................................................................................... 236
Accessory Inventory Report Settings ...................................................................................... 239
Device Inventory Report Settings ............................................................................................ 240
Device Utilization Report Settings ........................................................................................... 241
Device Utilization by User Report Settings ............................................................................. 242
Event Log History Report Settings .......................................................................................... 244
Hourly Peak Usage Report Settings ........................................................................................ 245
Supply Ordering Report Settings ............................................................................................. 246
Supply Replacement Forecast Report Settings ..................................................................... 247
Supply Usage Report Settings ................................................................................................. 247
Schedule a Report ...................................................................................................................... 248
Deleting Scheduled Reports ..................................................................................................... 250
Editing the Schedule for a Report ............................................................................................ 250
Email Reports .............................................................................................................................. 251
Save Archived Reports ............................................................................................................... 251
Report Templates ...................................................................................................................... 251
View Report Templates ............................................................................................................. 252
Create a Report Template ......................................................................................................... 252
Apply a Report Template .......................................................................................................... 254
Edit a Report Template ............................................................................................................. 254
Delete a Report Template ......................................................................................................... 255
Copy a Report Template ............................................................................................................ 256
Archived Reports ............................................................................................................................................. 256
View Archived Reports ............................................................................................................... 256
Delete Archived Reports ............................................................................................................ 256
Storage .................................................................................................................................................................................. 256
Storage - Common Tasks Task Module ....................................................................................................... 257
ENWW xiii
Storage - Active Tasks Task Module ............................................................................................................. 257
Storage - Scheduled Tasks Task Module ..................................................................................................... 257
Storage Repository ......................................................................................................................................... 257
Import Fonts and Macros ............................................................................................................................... 257
Delete Fonts and Macros ............................................................................................................................... 258
Edit Properties for Storage ............................................................................................................................ 258
Save to File ....................................................................................................................................................... 258
Install Fonts and Macros on Devices ............................................................................................................ 259
Remove Font and Macro Files from Devices ............................................................................................... 259
Print Font/Macro .............................................................................................................................................. 259
Storage Templates ......................................................................................................................................... 260
Create Storage Templates ............................................................................................................................. 260
Apply a Storage Template ............................................................................................................................. 261
Edit Storage Templates .................................................................................................................................. 261
Delete a Storage Template ............................................................................................................................ 262
Copy a Storage Template .............................................................................................................................. 262
View Storage Templates ................................................................................................................................ 262
Solutions ............................................................................................................................................................................... 263
Solutions - Common Tasks Task Module .................................................................................................... 263
Solutions - Active Tasks Task Module .......................................................................................................... 263
Solutions - Scheduled Tasks Task Module .................................................................................................. 264
Solutions Repository ...................................................................................................................................... 264
Importing Solutions ........................................................................................................................................ 264
Editing Solution Settings ................................................................................................................................ 264
Removing Solutions ........................................................................................................................................ 265
Installing Solutions ......................................................................................................................................... 265
Uninstalling Solutions ..................................................................................................................................... 266
Solutions Templates ....................................................................................................................................... 267
Specic Solution Templates Overviews ....................................................................................................... 267
Creating a Solutions Template ...................................................................................................................... 267
Deleting a Solutions Template ..................................................................................................................... 268
Editing a Solutions Template ........................................................................................................................ 268
Copying a Solutions Template ...................................................................................................................... 268
Applying a Solutions Template ..................................................................................................................... 269
4 Print Management ............................................................................................................................................................................... 270
Fleet Management of Print Queues .................................................................................................................................. 270
Driver Management ............................................................................................................................................................. 270
HP’s Universal Print Driver ................................................................................................................................................. 271
Print Management and Credentials .................................................................................................................................. 271
Print Management - Common Tasks Task Module ......................................................................................................... 271
xiv ENWW
Print Management - Print Queues Task Module ............................................................................................................. 272
Print Management - Available Drivers Task Module ...................................................................................................... 272
Print Management - Active Tasks Task Module .............................................................................................................. 272
Print Management Options ................................................................................................................................................ 272
Create Print Queue .............................................................................................................................................................. 272
Edit Print Queue ................................................................................................................................................................... 274
Delete Print Queue .............................................................................................................................................................. 274
Pre-congure Driver ............................................................................................................................................................ 275
Upload Drivers to HP Web Jetadmin ................................................................................................................................. 275
Delete a Driver ...................................................................................................................................................................... 276
Retrieve a Driver .................................................................................................................................................................. 276
5 Application Management .................................................................................................................................................................... 278
Network Ports ...................................................................................................................................................................... 278
Application Management Options ..................................................................................................................................... 278
Application Management - Common Tasks Task Module ............................................................................................. 278
Application Management - Active Tasks Task Module ................................................................................................... 278
Application Management - Scheduled Tasks Task Module ........................................................................................... 278
HP Web Jetadmin - All Active Tasks Task Module ........................................................................................................... 279
HP Web Jetadmin - All Scheduled Tasks Task Module ................................................................................................... 279
Client Management - Active Clients Task Module ........................................................................................................... 279
User Security ........................................................................................................................................................................ 279
Initial User Security ......................................................................................................................................... 280
The HP Web Jetadmin Administrator Role .................................................................................................. 280
Alternate Log-in Method for User Security ................................................................................................. 280
User Security - Common Tasks Task Module .............................................................................................. 280
User Security - Roles Task Module ............................................................................................................... 281
User Security - Users Task Module ............................................................................................................... 281
Roles ................................................................................................................................................................. 281
Restrict Roles to Device Groups ............................................................................................... 282
Create Roles ................................................................................................................................ 282
Edit Roles ..................................................................................................................................... 283
Delete Roles ................................................................................................................................ 283
View Roles ................................................................................................................................... 283
Role Templates ........................................................................................................................... 284
Copy a Role Template ................................................................................................................ 284
Users ................................................................................................................................................................. 284
Managing Users within User Groups ....................................................................................... 284
Assign Roles to Users ................................................................................................................ 285
Edit Users ..................................................................................................................................... 286
Remove Roles ............................................................................................................................. 287
ENWW xv
User Security Diagnostics .............................................................................................................................. 287
HP Web Jetadmin Management ........................................................................................................................................ 288
HP Web Jetadmin - Common Tasks Task Module ...................................................................................... 288
HP Web Jetadmin - Management Task Module ......................................................................................... 288
HP Web Jetadmin - Summary Task Module ................................................................................................ 288
Remote Installations of HP Web Jetadmin on the Network ..................................................................... 289
Discover Remote Installations of HP Web Jetadmin ............................................................. 289
Launch Remote Installations of HP Web Jetadmin ............................................................... 290
Remove Remote Installations of HP Web Jetadmin ............................................................. 290
Data Synchronization ..................................................................................................................................... 290
6 Device Conguration Options ............................................................................................................................................................. 293
Device Conguration Options for Copier .......................................................................................................................... 293
Auto Include Margins ...................................................................................................................................... 293
Color Copy Mode and Color Copy Mode With Auto ..................................................................................... 293
Color Copy Option ............................................................................................................................................ 293
Copier Fit To Page ............................................................................................................................................ 293
Copier Reduce/Enlarge ................................................................................................................................... 294
Copy - Alternative Letterhead Mode ............................................................................................................ 294
Copy Background Cleanup ............................................................................................................................. 294
Copy Content Orientation .............................................................................................................................. 294
Copy Contrast .................................................................................................................................................. 295
Copy Darkness ................................................................................................................................................. 295
Copy Fold .......................................................................................................................................................... 295
Copy Heavy Originals ...................................................................................................................................... 295
Copy Job Auto Interrupt ................................................................................................................................. 295
Copy Job Build .................................................................................................................................................. 296
Copy Job Scan Ahead ...................................................................................................................................... 296
Copy Manage Booklet ..................................................................................................................................... 296
Copy Optimize Text/Picture ........................................................................................................................... 296
Copy Output Bin ............................................................................................................................................... 297
Copy Pages Per Sheet .................................................................................................................................... 297
Copy Paper Tray Selection ............................................................................................................................. 297
Copy Reduce/Enlarge ..................................................................................................................................... 297
Copy Sharpness ............................................................................................................................................... 297
Copy Stamps .................................................................................................................................................... 298
Copy Stamps (Custom) ................................................................................................................................... 298
Copy Stamps (Enforced) ................................................................................................................................ 298
Copy Staple ...................................................................................................................................................... 298
Copy Staple/Hole Punch ................................................................................................................................ 298
Copy Watermark .............................................................................................................................................. 299
xvi ENWW
Copy Watermark (Custom) ............................................................................................................................ 299
Default Copier Copies ..................................................................................................................................... 299
Default Copy Collation .................................................................................................................................... 299
Default Edge-to-Edge Setting ....................................................................................................................... 300
Default Image Quality ..................................................................................................................................... 300
Default Number of Copies ............................................................................................................................. 300
Default Number of Sides ................................................................................................................................ 300
Default Original Content ................................................................................................................................. 300
Default Original Media Size ............................................................................................................................ 300
First Copy Speed .............................................................................................................................................. 301
Hold O Print Jobs During Copy .................................................................................................................... 301
Hold O Time ................................................................................................................................................... 301
Interrupt Copy Jobs ......................................................................................................................................... 302
Device Conguration Options for Device ......................................................................................................................... 302
Alternative Letterhead Mode ......................................................................................................................... 302
Anonymous Usage Information Transmission ........................................................................................... 302
Asset Number .................................................................................................................................................. 302
Auto Cleaning Page ......................................................................................................................................... 303
Auto Continue .................................................................................................................................................. 304
Auto Recovery .................................................................................................................................................. 304
Auto Sense Mode ............................................................................................................................................ 304
AutoSend .......................................................................................................................................................... 304
AutoStore ......................................................................................................................................................... 305
Browser ............................................................................................................................................................. 305
Calibration Timing ........................................................................................................................................... 306
Cartridge Low Action ...................................................................................................................................... 306
Cartridge Out Action ....................................................................................................................................... 306
Clearable Warnings ......................................................................................................................................... 306
Cold Reset Media Size .................................................................................................................................... 307
Color Supply Out .............................................................................................................................................. 307
Color/Black Mix ................................................................................................................................................ 307
Company Name ............................................................................................................................................... 307
Contact Person ................................................................................................................................................ 308
Control Panel Display ..................................................................................................................................... 308
Control Panel Language ................................................................................................................................. 308
Courier Font Type ............................................................................................................................................ 308
Date and Time ................................................................................................................................................. 308
Date/Time Format .......................................................................................................................................... 308
Daylight Savings Time .................................................................................................................................... 309
Default Input Paper Tray ................................................................................................................................ 309
Default Media Size .......................................................................................................................................... 309
ENWW xvii
Default Media Type ......................................................................................................................................... 309
Default Print Density ...................................................................................................................................... 310
Default Printer Copies .................................................................................................................................... 310
Delay Calibration at Wake/Power On ........................................................................................................... 310
Device Certicates ........................................................................................................................................... 310
Device Location ............................................................................................................................................... 311
Device Name .................................................................................................................................................... 311
Device Volumes ............................................................................................................................................... 311
Duplex Binding ................................................................................................................................................. 312
Duplex Blank Pages ........................................................................................................................................ 312
Duplex Impressions ........................................................................................................................................ 312
Economode ...................................................................................................................................................... 312
Enable Retrieve/Print from USB ................................................................................................................... 313
Energy Settings ............................................................................................................................................... 313
Fuser Modes ..................................................................................................................................................... 313
FutureSmart Level .......................................................................................................................................... 313
High Capacity Output Mode ........................................................................................................................... 313
High Capacity Output Names ........................................................................................................................ 314
Home Screen Applications - FutureSmart 3 ............................................................................................... 314
Home Screen Applications - FutureSmart 4 ............................................................................................... 315
Home Screen Language Selection ............................................................................................................... 317
I/O Timeout to End Print Jobs ....................................................................................................................... 318
Inactivity Timeout ............................................................................................................................................ 318
Input Auto Continue ........................................................................................................................................ 318
Input Auto Continue Timeout ........................................................................................................................ 318
Instant Lamp On .............................................................................................................................................. 318
Invalid Personality Reports ........................................................................................................................... 319
Jam Recovery ................................................................................................................................................... 319
Job Hold Timeout ............................................................................................................................................ 319
Job Retention ................................................................................................................................................... 319
Job Storage Limit ............................................................................................................................................ 320
Key Press Sound .............................................................................................................................................. 320
Keyboard Layout ............................................................................................................................................. 320
Manage Stapler/Stacker ................................................................................................................................. 320
Manually Feed Prompt ................................................................................................................................... 320
Media Administration ...................................................................................................................................... 320
Online Solutions .............................................................................................................................................. 321
Optimum Speed/Cost ..................................................................................................................................... 322
Optimum Speed/Energy Usage .................................................................................................................... 322
Order Supplies % Level .................................................................................................................................. 322
Original Orientation ......................................................................................................................................... 322
xviii ENWW
Outgoing Servers ............................................................................................................................................ 322
Output Auto Continue ..................................................................................................................................... 324
Override A4/Letter .......................................................................................................................................... 325
OXPd Accessory Records ............................................................................................................................... 325
OXPd Authentication Agents ......................................................................................................................... 326
OXPd Authorization Proxy Conguration .................................................................................................... 327
OXPd Device Functions ................................................................................................................................... 327
OXPd Enabled .................................................................................................................................................. 328
OXPd OPS Cong Settings ............................................................................................................................. 328
OXPd Quota Agents ........................................................................................................................................ 329
OXPd Statistics Agents ................................................................................................................................... 329
Paper Tray Assignments ................................................................................................................................ 330
PCL Form Length ............................................................................................................................................. 330
PJL Conguration ............................................................................................................................................. 330
Power On Calibration ...................................................................................................................................... 331
Print PDF Errors ............................................................................................................................................... 331
Print PS Errors ................................................................................................................................................. 331
Printer Wakeup ................................................................................................................................................ 331
PS Defer Media ................................................................................................................................................ 331
Quick Sets ......................................................................................................................................................... 332
Quiet Mode ....................................................................................................................................................... 334
Replace Supplies ............................................................................................................................................. 334
Resolution ........................................................................................................................................................ 335
Resolution Enhancement .............................................................................................................................. 335
Restore Modes ................................................................................................................................................. 335
Rotate Oset .................................................................................................................................................... 335
Show Date and Time ...................................................................................................................................... 335
Show Network Address .................................................................................................................................. 336
Show Stop Button ........................................................................................................................................... 336
Show Welcome Message ............................................................................................................................... 336
Size/Type Prompt ........................................................................................................................................... 336
Sleep/Wake Time ............................................................................................................................................ 336
Sleep Delay (Minutes) ..................................................................................................................................... 337
Sleep Delay Time ............................................................................................................................................ 337
Sleep Mode ....................................................................................................................................................... 337
Sleep Schedule ................................................................................................................................................ 338
Sleep Timer Settings ...................................................................................................................................... 338
Stacker Staple Setting .................................................................................................................................... 339
Stand by Fuser Mode ...................................................................................................................................... 339
Stapler Oset Mode ........................................................................................................................................ 339
Staples Out Override ....................................................................................................................................... 339
ENWW xix
Status Page Language ................................................................................................................................... 340
Stored Job Sort Order ..................................................................................................................................... 340
Supplies Status Messages on Control Panel ............................................................................................... 340
Suppress Blank Pages .................................................................................................................................... 340
System Setup .................................................................................................................................................. 340
System Setup Ram Disk ................................................................................................................................. 341
Time Zone ........................................................................................................................................................ 341
Time Zone/Daylight Saving ........................................................................................................................... 341
Tray 1 Mode / Manual Feed ........................................................................................................................... 342
Tray Administration ........................................................................................................................................ 342
Tray Setup Media Type ................................................................................................................................... 342
Use Another Tray ............................................................................................................................................ 343
Use Requested Tray ........................................................................................................................................ 343
Device Conguration Options for Digital Sending .......................................................................................................... 343
Activity Log ....................................................................................................................................................... 343
Address Book Management .......................................................................................................................... 344
Administrator Information ............................................................................................................................. 344
Advanced Search Options .............................................................................................................................. 344
Clear All Network Folders .............................................................................................................................. 345
Default Messages Settings ............................................................................................................................ 346
Default Notication Settings for Email ........................................................................................................ 347
Default Scan Settings for Email .................................................................................................................... 347
Device Contacts Import .................................................................................................................................. 348
Digital Sending - Accessing the LDAP Server ............................................................................................. 348
Digital Sending - Auto Reset Settings .......................................................................................................... 350
Digital Sending - Default ‘From:’ Address ................................................................................................... 350
Digital Sending - Default Scanner Settings ................................................................................................. 351
Digital Sending - Email Attachment Settings ............................................................................................. 351
Email Address Validation ............................................................................................................................... 352
Email Address/Message Settings ................................................................................................................. 352
Email File Settings ........................................................................................................................................... 355
Email Message Text ........................................................................................................................................ 356
Email Notication Settings ............................................................................................................................ 357
Email Scan Settings ........................................................................................................................................ 357
Enable Device Fax Archive Settings .............................................................................................................. 358
Enable Save to Network Folder .................................................................................................................... 358
Enable Save to SharePoint ............................................................................................................................ 358
Enable Save to USB ......................................................................................................................................... 359
Enable Send to Email ...................................................................................................................................... 359
Folder Access Settings ................................................................................................................................... 359
Import/Export Address Book ........................................................................................................................ 359
xx ENWW
/