ATEN Technology CS-1708 User manual

Brand: ATEN Technology

Model: CS-1708

Category: KVM switches

Type: User manual

User Manual

CS-1708

CS-1716

2004-04-27

NOTE: This equipment has been tested and found to comply with the

limits for a Class B digital device pursuant to Subpart J of Part 15 of the

FCC Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This equipment

generates, uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interfer-

ence to radio communications. However, there is no guarantee that inter-

ference will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to

try to correct the interference by one or more of the following measures:

M Reorient or relocate the receiving antenna.

M Increase the separation between the equipment and receiver.

M Connect the equipment into an outlet on a circuit different from that

which the receiver is connected.

M Consult the dealer or an experienced radio/television technician for help.

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Packing List

The complete Master View CS-1708 / CS-1716 package consists of:

M 1 CS-1708 or CS-1716 KVM Switch

M 2 CS Custom 2-in-1 KVM Cables (1.8m)

M 1 Firmware Upgrade Cable

M 1 Power Adapter

M 1 Rack Mount Kit

M 1 User Manual

M 1 Quick Start Guide

Check to make sure that all the components are present and that nothing was

damaged in shipping. If you encounter a problem, contact your dealer.

Read this manual thoroughly and follow the installation and operation procedures

carefully to prevent any damage to the unit, and/or any of the devices that connect

to it.

International Co., Ltd.

Manual Part No. PAPE-0228-1AT

Printed in Taiwan 04/2004

All brand names and trademarks are the registered property of their respective owners.

2004-04-27

CS-1708 / CS-1716 User Manual

iii.

Contents

1. Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 4

Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2. Installation

CS-1708 / CS-1716 Front View . . . . . . . . . . . . . . . . . . . . . 5

CS-1708 / CS-1716 Rear View . . . . . . . . . . . . . . . . . . . . . 7

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Single Stage Installation . . . . . . . . . . . . . . . . . . . . . . 9

Daisy Chaining . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . 14

Powering Off and Restarting . . . . . . . . . . . . . . . . . . . 14

3. Hotkey Operation

Invoking Hotkey Mode (HKM) . . . . . . . . . . . . . . . . . . . . 15

Hotkey Port Access . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Selecting the Active Port: . . . . . . . . . . . . . . . . . . . . . 16

Auto Scan Mode: . . . . . . . . . . . . . . . . . . . . . . . . . 17

Hotkey Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 18

Alternate Hotkey Invocation Keys: . . . . . . . . . . . . . . . . 18

Alternate OSD Invocation Keys: . . . . . . . . . . . . . . . . . 18

Platform Setup: . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Miscellaneous Actions: . . . . . . . . . . . . . . . . . . . . . . 20

Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Sun Keyboard: . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Mac Keyboard: . . . . . . . . . . . . . . . . . . . . . . . . . . 22

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CS-1708 / CS-1716 User Manual

iv.

4. OSD Operation

OSD Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

OSD Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

OSD Main Screen Headings . . . . . . . . . . . . . . . . . . . . . . 25

OSD Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

F1 GOTO: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

F2 LIST: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

F3 SET: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

F4 ADM: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

F5 SKP: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

F6 BRC: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

F7 SCAN: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

F8 LOUT: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

5. The Firmware Upgrade Utility

Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Firmware Upgrade Recovery . . . . . . . . . . . . . . . . . . . . . . 43

Appendix

Master View Connection Tables . . . . . . . . . . . . . . . . . . . . 45

CS-1716: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

CS-1708: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Clear Login Information . . . . . . . . . . . . . . . . . . . . . . . . 46

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

OSD Factory Default Settings . . . . . . . . . . . . . . . . . . . . . 49

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . 50

2004-04-27

CS-1708 / CS-1716 User Manual

Conventions

This manual uses the following conventions:

Courier Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means to

press the Enter key. If keys need to be chorded, they appear

together in the same bracket with a plus sign between them:

[Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

M Bullet lists provide information, but do not involve sequential

steps.

→ Indicates movement through a series. For example, Start → Run

means to open the Start menu, and then select Run.

Indicates critical information.

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CS-1708 / CS-1716 User Manual

vi.

Chapter 1.

Introduction

Overview

The Master View CS-1708 and CS-1716 KVM Switches are control units that allow

access to multiple computers from a single console (keyboard, mouse, and monitor).

A single Master View can control up to eight (CS-1708) or 16 (CS-1716) computers.

As many as 31 additional switches can be added in a daisy chain configuration,

allowing up to 512 computers to be controlled from a single keyboard-monitor-mouse

console. A seven segment front panel LED displays each Station’s position for easy

identification. An auto-sensing function recognizes the position of each station

(switch) on the chain, eliminating the need to manually set the position with DIP

switches.

The CS-1708 and CS-1716 improve on previous models by providing USB ports

for the console Keyboard and Mouse, and by transferring keyboard and mouse

data to the computers via the faster, more reliable USB bus rather than the

traditional PS/2 connection and in providing Multimedia keyboard support.

The CS-1708 and CS-1716 also utilize a custom ASIC (patent pending) for

increased reliability and enhanced performance. By incorporating high density 15

pin CPU port connectors instead of the usual 25 pin connectors, a full, 16 port

switch can be installed in a 1U system rack.

An included Firmware Upgrade Utility allows you can stay current with new

improvements in switch functionality by downloading the latest firmware files

from our website and using the utility to quickly and conveniently perform the

upgrade.

Setup is fast and easy; simply plug cables into their appropriate ports. There is no

software to configure, no installation routines, and no incompatibility problems.

Since the CS-1708 / CS-1716 intercepts keyboard input directly, it works on

multiple operating platforms (PC compatible, Mac, Sun).

Access to any computer on the installation is easily accomplished either by

entering Hotkey combinations from the keyboard, or by means of a powerful menu

2004-04-27

driven OSD (On Screen Display) system. A convenient Auto Scan feature also

permits automatic scanning and monitoring of the activities of all computers

running on the installation one by one.

Since a single console manages all of the computers on your installation, a

CS-1708 / CS-1716 KVM switch setup: (1) eliminates the expense of having to

purchase a separate keyboard, monitor, and mouse for each computer; (2) saves

all the space those extra components would take up; (3) saves on energy costs;

and (4) eliminates the inconvenience and wasted effort involved in constantly

moving from one computer to another.

Features

w A single KVM console (USB Keyboard, Monitor, and USB Mouse)

controls 8 (CS-1708 ) or 16 (CS-1716 ) computers - daisy chain up to 31

additional units - control up to 256 or 512 computers from a single console

w Easy installation - no software required

w Hot pluggable - add or remove computers for maintenance without

powering down the switch - port names are automatically reconfigured

when the station sequence is changed

w LED Display For Easy Status Monitoring

w Auto Scan feature for monitoring user-selected computers

w Convenient computer selection via Hotkeys and intuitive OSD menus

w OSD is mouse-driven for quick and efficient menu navigation - OSD port

list automatically expands when stations are added - OSD screen

automatically adjusts to resolution changes

w OSD or hotkey selection of the OS and keyboard language

w Keyboard and mouse emulation - computers boot even when the console

focus is elsewhere

w Supports Microsoft IntelliMouse and the scrolling wheel on most mice -

Supports Logitech and Microsoft wireless keyboards and mice

2004-04-27

CS-1708 / CS-1716 User Manual

w Multimedia keyboard support

w Administrator/User password authorization for enhanced security (PSP);

administrator synchronized confirmation between master and slave stations

w Two types of logout - manual and timed

w Superior video quality - 2048 x 1536; DDC2B

w DDC emulation - video settings of each computer is automatically adjusted

for optimum output to the monitor

w Upgradable firmware - all switches upgraded at the same time via the daisy

chain bus

w Backward compatible with the Master View CS-1216A KVM switch series

w Compatible with multiple operating platforms: PC, Mac, and Sun

w Supports: Windows 98 or higher; Mac OS8.6 or higher; Sun Blade

2000/100 (Solaris 8); Linux Red Hat 7.1 or higher

w Rack mountable in 19" system rack (1U)

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Introduction

Hardware Requirements

Console

w A VGA, SVGA, or Multisync monitor capable of the highest resolution that

you will be using on any computer in the installation.

w A USB mouse

w A USB keyboard

Computer

The following equipment must be installed on each computer:

w A VGA, SVGA or Multisync card.

w Type A USB port.

Cables

Substandard cables may damage the connected devices or degrade overall per-

formance. For optimum signal integrity and to simplify the layout, we strongly

recommend that you use the high quality CS Custom Cable sets described below:

Cable Type Length Part Number

Daisy Chain

0.6m

2L-1700

Daisy Chain

1.8m

2L-1701

USB KVM

1.2m

2L-5201U

USB KVM

1.8m

2L-5202U

USB KVM

3.0m

2L-5203U

To purchase CS Custom KVM cable sets, contact your dealer.

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CS-1708 / CS-1716 User Manual

Chapter 2.

Installation

CS-1708 / CS-1716 Front View

2 3

2004-04-27

1. Port LEDs:

The Port LEDs provide status information about their corresponding CPU

Ports. There is one pair of LEDs for each Port. The one on the left is the On

Line LED; the one on the right is the Selected Port LED:

w An On Line LED lights ORANGE to indicate that the computer attached

to its corresponding port is up and running.

w A Selected LED lights GREEN to indicate that the computer attached to

its corresponding port is the one that has the KVM focus. The LED is

steady under normal conditions, but flashes when its port is accessed

under Auto Scan Mode (see p. 35).

w When the CS-1708 is first powered on, the On Line and Selected LEDs

blink in sequence as the Switch performs a self-test.

2. Reset Switch:

Pressing this switch in performs a system reset. The switch is recessed and

must be pushed with a thin object - such as the end of a paper clip, or a ball

point pen.

3. Power LED:

The Power LED lights to indicate that the CS-1708 is powered up and ready

to operate.

4. Station ID LED:

The CS-1708’s Station ID is displayed here. If this is a Single Station

installation (see p. 9), or the First Station on a Daisy Chained installation

(see p. 11), the CS-1708 has a Station ID of 01.

On a Daisy Chained installation, the CS-1708 auto-senses its position and

displays the Station ID that corresponds to its place in the chain. (see Port

ID Numbering, p. 14 for details).

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CS-1708 / CS-1716 User Manual

CS-1708 / CS-1716 Rear View

3 65

2004-04-27

Installation

1. Daisy Chain Ports:

When Daisy Chaining Units, the cables plug in here. The port on the left is

the Chain In port; the one on the right is the Chain Out port.

2. CPU Port Section:

The cables that link to the computers plug in here. The shape of these

connectors has been specifically modified so that only cables designed to

work with this switch can plug in.

3. Cable Tie Slot:

If you want to use a cable tie to gather the cables together, you can run it

through this slot to attach it to the unit.

4. Power Jack:

The power adapter cable plugs in here.

5. Firmware Upgrade Port:

The Firmware Upgrade Cable that transfers the firmware upgrade data

from the administrator’s computer to the CS-1708 / CS-1716 (see p. 37),

plugs into this RJ-11 socket.

6. Firmware Upgrade Recovery Switch:

During normal operation and while performing a firmware upgrade, this

switch should be in the NORMAL position. See p. 43 for details about the

use of this switch.

7. Console Port Section:

If this is a Single Station installation, or if this is the First Station unit of a

daisy chained installation, your USB keyboard, monitor, and USB mouse

plug in here.

2004-04-27

CS-1708 / CS-1716 User Manual

Installation

Before you Begin

Single Stage Installation

Refer to the installation diagrams on the next page as you perform the following

steps. The numbers in the diagrams correspond to the steps:

1. Plug your USB keyboard, monitor, and USB mouse into the Console Ports

located on the unit’s rear panel.

2. Use KVM cable sets to connect any available CPU Port to the video and

USB ports of the computers you are connecting up.

Note: 1. Two cable sets are supplied with this package; additional sets

require a separate purchase. See the Cables section on p. 4 for

details.

2. The shape of the 15-pin CPU Port connectors has been

specifically modified so that only KVM cables designed to work

with this switch can plug in.

3. Plug the power adapter cable into the switch’s Power Jack, then plug the

power adapter into an AC power source.

This completes the single stage installation, and you can turn on the power to the

computers.

1. Make sure that power to all the devices you will be connecting up

have been turned off. You must unplug the power cords of any

computers that have the Keyboard Power On function. Otherwise,

the switch will receive power from the computer.

2. To prevent damage to your installation make sure that all devices on

the installation are properly grounded.

2004-04-27

Installation

2004-04-27

CS-1708 / CS-1716 User Manual

10.

Daisy Chaining

To control even more computers, up to 31 additional switches can be daisy chained

down from the first unit. As many as 512 computers can be controlled from a single

console in a complete installation. Tables showing the relation between the

number of computers and the number of Master View CS-1708 / CS-1716 units

needed to control them are provided on p. 45 in the Appendix.

To set up a daisy chained installation, do the following:

1. Make sure that power to all the devices you will be connecting up has been

turned off.

2. Use a daisy chain cable set (described in the Cables section, p. 4), to

connect the Chain Out port of the parent switch to the Chain In port of the

child switch (First Station Out to Second Station In, Second Station Out to

Third Station In, etc.).

Note: You cannot use the Chain In port of the First Station Master View,

since it is the highest level parent.

3. Use KVM cable sets (described in the Cables section, p. 4), to connect any

available CPU Port on the CS-1708 / CS-1716 installation to the Keyboard,

Video and Mouse ports of the computers you are installing.

4. Repeat the above steps for any additional CS-1708 / CS-1716 units you

wish to add to the chain.

5. Power up the installation according to the following procedure:

a) Plug in the power adapter for the First Station.

Wait for the unit to ascertain its Station ID and display it on the Station ID

LED. (The Station ID for the First Stage unit is 01, the ID for the Second

Stage unit is 02, the ID for the Third Stage unit is 03, etc.).

b) Plug in the power adapters for each Station on the installation in turn

(Second Station, then Third Station, etc.).

In each case, wait for the Station ID to be ascertained and displayed on the

current Station before plugging in the next one.

c) After all the Stations are up, power on the computers.

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Installation

11.

2004-04-27

CS-1708 / CS-1716 User Manual

12.

Hot Plugging

The CS-1708 / CS-1716 supports hot plugging - components can be removed and

added back into the installation by unplugging their cables from the ports without

the need to shut the unit down. In order for hot plugging to work properly, however,

the procedures described below must be followed:

Switching Station Positions:

You can switch station positions by simply unplugging from the old parent and

plugging into a new one.

Hot Plugging CPU Ports:

In order for the OSD menus to correspond to a CPU port change, you must

manually reconfigure the OSD to reflect the new port information. See

SCAN/SKIP MODE under the F3 SET function (p. 27), and the two Set Port

selections under the F4 ADM function (p. 29), for details.

Note: If the computer’s Operating System does not support hot plugging, this

function may not work properly.

Hot Plugging Console Ports:

The keyboard, monitor, and mouse can all be hot plugged. When hot plugging the

mouse:

1. You may unplug and replug the mouse (to reset the mouse, for example), as

long as you use the same mouse.

2. If you plug in a different mouse, all the stations and all the computers on the

installation must be shut down for 10 seconds, then restarted following the

Power Up Sequence described on p. 11.)

Note: If, after hot plugging there is no response to keyboard and/or mouse

input, perform a Keyboard and Mouse Reset by pressing in the Reset

switch (see p. 6).

2004-04-27

Installation

13.

Port ID Numbering

Each CPU port on a Master View installation is assigned a unique Port ID. The Port

ID is made up of two parts: a two-digit Station Number, and a two-digit Port Number:

w The Station Number - reflects the switch’s position in the daisy chain

sequence. This corresponds to the number displayed on the front panel

Station ID LED.

w The Port Number - reflects the port on the Station that the computer is

connected to.

w The Station Number precedes the Port Number.

w Station and Port numbers from 1 - 9 are padded with a preceding zero, so

they become 01 - 09.

For example, a computer attached to Port 6 of Station 12 would have a Port ID

of: 12-06.

Powering Off and Restarting

If it becomes necessary to Power Off one of the switches, unplug its power adapter

cable from the power jack.

Before starting it back up you must do the following:

1. Shut down all the computers that are attached to it.

Note: Unplug the power cords of any computers that have the Keyboard

Power On function. Otherwise, the switch will still receive power

from the computers.

2. Wait 10 seconds, then plug the power adapter back in.

3. After the CS-1708 / CS-1716 is up, Power On the computers.

Note: If you have shut down more than one Station, power up the highest

Station first and work your way down to the lowest one.

2004-04-27

CS-1708 / CS-1716 User Manual

14.

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ATEN Technology CS-1708 User manual

Brand: ATEN Technology

Model: CS-1708

Category: KVM switches

Type: User manual

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ATEN Technology CS-1708 User manual

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