Symmetricom TimeProvider 2300, TimeProvider 2700 User manual

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.....................................................................................................User’sGuide
.....................................................................................................RevisionA3‐July,2013
........................................................................................... PartNumber09800564000
User’s Guide updates are available at: www.symmetricom.com
©1999‐2013Symmetricom,Inc.Allrightsreserved.PrintedinU.S.A.
Allproductnames,servicemarks,trademarks,andregisteredtrademarksusedinthisdo cumentarethepropertyoftheirrespectiveown ers.
Contents
098-00564-000 Revision A3 – July, 2013 TimeProvider 2300/2700 User’s Guide 3
Purpose of This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Who Should Read This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Structure of This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Conventions Used in This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Warnings, Cautions, Recommendations, and Notes . . . . . . . . . . . . . . . . . . . .19
Related Documents and Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Where to Find Answers to Product and Document Questions . . . . . . . . . . . . .21
Chapter 1 Overview
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
TimeProvider 2300/2700 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Software Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Communications Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Input Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Output Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Power and Ground Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Functional Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Communication Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Time Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Frequency Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Synchronization and Timing Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Configuration Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Web Interface for Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Chapter 2 Installing
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Security Considerations for TP 2300/2700 Installation . . . . . . . . . . . . . . .40
Site Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Installation Tools and Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Unpacking the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
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4 TimeProvider 2300/2700 User’s Guide 098-00564-000 Revision A3 – July, 2013
Rack Mounting the TimeProvider 2300/2700 . . . . . . . . . . . . . . . . . . . . . . . . . .43
Making Ground and Power Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Ground Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
DC Power Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
AC Power Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Signal Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Communications Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
TP 2300/2700 Synchronization and Timing Connections . . . . . . . . . . . . .52
Connecting the GNSS Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Installation Check List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Applying Power to the TimeProvider 2300/2700. . . . . . . . . . . . . . . . . . . . . . . .57
Normal Power Up Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Chapter 3 CLI Commands
CLI Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
TimeProvider 2300/2700 CLI Command Conventions . . . . . . . . . . . . . . .62
CLI Command Keyboard Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Command Line Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Command User Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
TimeProvider 2300/2700 CLI Command Set . . . . . . . . . . . . . . . . . . . . . . . . . .64
show alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
show alarm-config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
set alarm-config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
alias . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
show bridge-time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
set bridge-time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
show clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
set clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
set configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
show eia-232 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
show ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
set ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
show firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
set firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
show gnss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
set gnss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
show hardware-status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
show hostname . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
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set hostname . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
show image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
set image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
show input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
set input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
show inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
set inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
show ip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
set ip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
show led . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
show license . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
set license . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
show log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
show log-config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
set log-config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
logout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
show output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
set output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
show output-gen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
set output-gen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
show port-control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
set port-control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
show pql-ssm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
show ptp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
set ptp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
reboot system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
show ref . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
set ref . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
show-session-timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
set-session-timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
show snmp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
set snmp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
show ssm-option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
set ssm-option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
show status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
show synce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
set synce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
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upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
show user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172
set user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172
show vlan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
set vlan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175
Chapter 4 Provisioning
Establishing a Connection to the TimeProvider 2300/2700 . . . . . . . . . . . . . .182
Communicating Through the Serial Port. . . . . . . . . . . . . . . . . . . . . . . . .182
Communicating Through the Ethernet Port . . . . . . . . . . . . . . . . . . . . . .182
Managing the User Access List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185
Adding a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .186
Deleting A User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Displaying Current Users and User Access Levels . . . . . . . . . . . . . . . .187
Changing a User’s Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Changing a User’s Access Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188
Provisioning the Ethernet Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
Provisioning MGMT Ethernet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
Provisioning the Service Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . .190
Provisioning VLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192
VLAN on the ETH2 Server Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192
VLANs on the ETH1 Client Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196
Provisioning the Input Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198
Reference Switching Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198
Reference Selection Criteria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199
PQL Usage & Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200
Provisioning Input Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203
Setting PTP Input Client Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . .203
Setting GNSS Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206
Setting E1/T1 Input Reference Parameters . . . . . . . . . . . . . . . . . . . . . .209
Provisioning SyncE Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212
Provisioning the PTP Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213
PTP Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213
PTP Server Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213
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Provisioning the Non-PTP Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220
Quality Levels for Output Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220
Provisioning the T1/E1 Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221
Provisioning TOD+1PPS Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223
Provisioning the 10MHz & 1PPS Output. . . . . . . . . . . . . . . . . . . . . . . . .224
Provisioning SyncE Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224
Provisioning Output Generation Behavior. . . . . . . . . . . . . . . . . . . . . . . .225
Setting the System Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
Provisioning Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
Disabling Specific Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Showing Current Alarm Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Showing Current Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229
Displaying Alarm and Unit Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229
Saving and Restoring Provisioning Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
Backing up Provisioning Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .230
Restoring Provisioning Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
Provisioning for SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
Adding or Deleting a Manager IP Address . . . . . . . . . . . . . . . . . . . . . . .232
Provisioning to Generate v2 Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
Provisioning to Generate v3 Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
Adding and Removing v2 Communities . . . . . . . . . . . . . . . . . . . . . . . . .233
Adding and Removing SNMP v3 Users . . . . . . . . . . . . . . . . . . . . . . . . .234
Adding and Removing SNMP v3 Trap Users . . . . . . . . . . . . . . . . . . . . .235
Testing TP 2300/2700 Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235
LED Indications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235
Verifying the Port IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .236
Verifying the Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239
Verifying GNSS (TP 2700 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240
Verifying PTP Master/Server Functionality . . . . . . . . . . . . . . . . . . . . . . .242
Verifying PTP Input Client Functionality . . . . . . . . . . . . . . . . . . . . . . . . .243
Verifying SyncE Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245
Verifying T1/E1 Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246
Verifying TOD Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
Verifying 10 MHz/ 1PPS Functionality . . . . . . . . . . . . . . . . . . . . . . . . . .249
Chapter 5 Maintenance and Troubleshooting
Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252
Safety Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252
ESD Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252
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8 TimeProvider 2300/2700 User’s Guide 098-00564-000 Revision A3 – July, 2013
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253
Diagnosing the TP 2300/2700 By Symptom . . . . . . . . . . . . . . . . . . . . . .253
Diagnosing the TP 2300/2700- Reading LED Conditions. . . . . . . . . . . .258
Repairing the TimeProvider 2300/2700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264
Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265
TP 2300/2700 Upgrade. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266
TimeProvider 2300/2700 Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267
System and Accessory Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . .267
GNSS Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269
Returning the TimeProvider 2300/2700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270
Repacking the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270
Equipment Return Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .270
User’s Guide Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271
Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272
Appendix A System Messages
Message Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274
Facility codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274
Severity codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .274
System Notification Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275
Appendix B Specifications and Factory Defaults
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .292
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .292
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .292
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293
Compliance & Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .294
Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .296
MGMT Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .296
Input Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .296
Output Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .300
Clocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .307
GNSS Antenna Kits Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .308
GNSS Antennas with Internal LNA Specifications . . . . . . . . . . . . . . . . .308
GNSS Lightning Arrestor Specifications . . . . . . . . . . . . . . . . . . . . . . . . .310
GNSS Antenna Coaxial Cable Specifications. . . . . . . . . . . . . . . . . . . . .311
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Table of Contents
Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .312
TP 2300/2700 Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .312
Alarm Default Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .322
Appendix C Installing GNSS Antennas
Antenna Kits Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .324
Considerations for Antenna Installation . . . . . . . . . . . . . . . . . . . . . . . . .324
Antenna Kits Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .325
Lightning Arrestor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .325
GNSS L1 In-line Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .325
Antenna Coaxial Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .325
GNSS Antenna Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .326
Planning the Antenna Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .326
Antenna Installation Tools and Materials . . . . . . . . . . . . . . . . . . . . . . . .328
Cutting Antenna Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .329
Installing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .329
Connecting the Cable to the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . .331
Installing the Lightning Arrestor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .331
Connecting the GNSS Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .332
Antenna Installation Completeness Checklist. . . . . . . . . . . . . . . . . . . . .332
Available GNSS Antenna Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .333
Antenna Coaxial Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .334
Appendix D Software Licenses
Third-Party Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .336
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10 TimeProvider 2300/2700 User’s Guide 098-00564-000 Revision A3 – July, 2013
098-00564-000 Revision A3 – July, 2013 TimeProvider 2300/2700 User’s Guide 11
Figures
1-1 TimeProvider 2700 DC Version Connectors and LEDs . . . . . . . . . . . . . . . .27
1-2 TimeProvider 2700 AC Version Connectors and LEDs . . . . . . . . . . . . . . . .27
1-3 TimeProvider 2300 DC Version Connectors and LEDs . . . . . . . . . . . . . . . .27
1-4 TimeProvider 2300 AC Version Connectors and LEDs . . . . . . . . . . . . . . . .27
1-5 Serial Port Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
1-6 GNSS Input Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
1-7 PTP Input Connections - R1 & S1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
1-8 T1/E1 Input Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
1-9 PTP Output Connections - R2 & S2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
1-10 T1/E1 & TOD Output Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
1-11 10 MHz/1PPS Output Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
1-12 TimeProvider 2300/2700 DC Version Power and Ground . . . . . . . . . . . . . .32
1-13 TimeProvider 2300/2700 AC Version Power and Ground . . . . . . . . . . . . . .32
1-14 Functional Architecture.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
1-15 LEDs for TP2700 - DC Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
1-16 LEDs for TP2700 - AC Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
1-17 LEDs for TP2300 - DC Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
1-18 LEDs for TP2300 - AC Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
1-19 Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
2-1 TP 2300/2700 - Location of Product Label . . . . . . . . . . . . . . . . . . . . . . . . .43
2-2 Dimensions for TimeProvider 2300/2700 . . . . . . . . . . . . . . . . . . . . . . . . . .44
2-3 Mounting Hole Placements for TP 2300/2700 . . . . . . . . . . . . . . . . . . . . . .44
2-4 Rack Mounting the TP 2300/2700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
2-5 TimeProvider 2700 Power & Ground Connections - DC Version . . . . . . . .46
2-6 TimeProvider 2700 Power & Ground Connections - AC Version. . . . . . . . .46
2-7 TimeProvider 2300 Power & Ground Connections - DC Version . . . . . . . .46
2-8 TimeProvider 2300 Power & Ground Connections - AC Version. . . . . . . . .46
2-9 Universal Ground Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
2-10 TimeProvider 2300/2700 DC Power Connector Cover . . . . . . . . . . . . . . . .48
2-11 Power and Ground Connections on DC Version of TP 2300/2700 . . . . . . .49
2-12 TimeProvider 2300/2700 AC Power Connector. . . . . . . . . . . . . . . . . . . . . .50
2-13 Serial Port Male Mating Connector Pins . . . . . . . . . . . . . . . . . . . . . . . . . . .51
2-14 PTP Input/Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
2-15 Optical SFP Transceiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
2-16 T1 / E1 and TOD Outputs RJ-45 Connection . . . . . . . . . . . . . . . . . . . . . . .54
2-17 10MHz/1PPS Output Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
2-18 GNSS Input Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
3-1 Clock States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
4-1 Set IP Command Hierarchy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
4-2 Set Ethernet Command Hierarchy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
4-3 Set Vlan-Mode Command Hierarchy . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192
4-4 Fixed VLAN for Server Port— set vlan Commands. . . . . . . . . . . . . . . . . .194
4-5 Non-Fixed VLAN for Server Port — set vlan Commands . . . . . . . . . . . . .195
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12 TimeProvider 2300/2700 User’s Guide 098-00564-000 Revision A3 – July, 2013
4-6 Fixed VLAN for Client Port— Set Vlan Commands . . . . . . . . . . . . . . . . . .197
4-7 Set Ref Command Hierarchy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198
4-8 PQL Input and Output Mapping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200
4-9 Set PTP Client Command Hierarchy (partial) . . . . . . . . . . . . . . . . . . . . . .203
4-10 Set PTP Client Config Command Hierarchy (partial). . . . . . . . . . . . . . . . .204
4-11 Set PTP Client Config Command Hierarchy (cont’d). . . . . . . . . . . . . . . . .205
4-12 Set GNSS Command Hierarchy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207
4-13 Set Port-Control Command Hierarchy. . . . . . . . . . . . . . . . . . . . . . . . . . . .209
4-14 Set Input Command Hierarchy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210
4-15 Set SyncE Command Hierarchy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212
4-16 Set PTP Master Command Hierarchy - Shared Parameters . . . . . . . . . . .214
4-17 Set PTP Master Command Hierarchy - Default Profile . . . . . . . . . . . . . . .215
4-18 Set PTP Master Command Hierarchy - Unicast Profiles . . . . . . . . . . . . . .216
4-19 Two-Step Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217
4-20 One-Step Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218
4-21 Set Output Command Hierarchy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222
4-22 Set SyncE Command Hierarchy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225
4-23 Output Generation Behavior Commands. . . . . . . . . . . . . . . . . . . . . . . . . .226
4-24 Set Alarm-Config Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
4-25 Set Configuration Command Hierarchy. . . . . . . . . . . . . . . . . . . . . . . . . . .230
4-26 Set SNMP Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232
B-1 Timing Relationship Between 1PPS and TOD for 1 PPS+TOD Outputs . .302
B-2 TOD China Mobile Frame Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . .303
B-3 TOD Cisco Message Frame Structure and Details . . . . . . . . . . . . . . . . . .306
C-1 Locating the GNSS Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .326
C-2 GNSS Antenna Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .330
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Tables
2-1 System Management Ethernet Connector Pin Assignments . . . . . . . . . . . .51
2-2 Serial Port Connector Pin Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . .51
2-3 Recommended and Supported SFP Transceivers . . . . . . . . . . . . . . . . . . .53
2-4 T1/E1 Output Port Pin-Outs - RJ-48C Connector . . . . . . . . . . . . . . . . . . . .54
2-5 1PPS+TOD Port Pin-Outs - RJ45 Connector . . . . . . . . . . . . . . . . . . . . . . .55
2-6 Default Parameters for TOD Information Transmission . . . . . . . . . . . . . . . .56
2-7 Installation Completeness Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
2-8 LED Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
3-1 PTP Client Status Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
3-2 PTP Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
3-3 PTP Master - Default Profile (Multicast) Parameter Descriptions . . . . . . .140
3-4 PTP Master - Telecom-2008 & ITU-G8265-1 Parameter Descriptions . . .142
3-5 PTP Client - Parameter Descriptions for Telecom-2008 Profile . . . . . . . . .144
3-6 Clock Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
4-1 User Level and Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184
4-2 PQL for Frequency References - Converted from SSM or clockClass . . .200
4-4 PQL Values for Clock States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
4-3 Time and Frequency References - Default Priorities and PQL Values . . .201
4-5 PTP Profiles for the TP 2300/2700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213
4-6 PQL for Frequency Outputs - Converted to SSM or clockClass . . . . . . . .220
5-1 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252
5-2 Troubleshooting Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253
5-3 LED Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258
5-4 TP 2300 Component Part Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267
5-5 TP 2700 Component Part Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268
5-7 GNSS Antenna Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269
5-6 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269
A-1 System Notification Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .275
A-2 Secondary Index Descriptions for System Notification Messages. . . . . . .286
B-1 TimeProvider 2300/2700 Mechanical Specifications . . . . . . . . . . . . . . . . .292
B-2 TimeProvider 2300/2700 Environmental Specifications. . . . . . . . . . . . . . .292
B-3 TimeProvider 2300/2700 Compliance Specifications. . . . . . . . . . . . . . . . .294
B-4 TimeProvider 2300/2700 Serial Port Specifications . . . . . . . . . . . . . . . . . .296
B-5 TimeProvider 2300/2700 LAN Port Specifications . . . . . . . . . . . . . . . . . . .296
B-6 TimeProvider 2700 GNSS Input Signal Specifications . . . . . . . . . . . . . . .296
B-7 TimeProvider 2300/2700 DS1 Input Signal Specifications. . . . . . . . . . . . .298
B-8 TimeProvider 2300/2700 E1 Input Signal Specifications . . . . . . . . . . . . . .298
B-9 TimeProvider 2300/2700 PTP Input Signal Specifications. . . . . . . . . . . . .298
B-10 TimeProvider 2300/2700 SyncE Input Signal Specifications . . . . . . . . . . .299
B-11 TimeProvider 2300/2700 PTP Input Signal Specifications. . . . . . . . . . . . .300
B-12 TimeProvider 2300/2700 SyncE Input Signal Specifications . . . . . . . . . . .300
List of Tables
14 TimeProvider 2300/2700 User’s Guide 098-00564-000 Revision A3 – July, 2013
B-13 TimeProvider 2300/2700 DS1 Input Signal Specifications. . . . . . . . . . . . .301
B-14 TimeProvider 2300/2700 E1 Output Signal Specifications . . . . . . . . . . . .301
B-15 TimeProvider 2300/2700 1PPS+TOD Output Signal Specifications . . . . .301
B-16 TOD China Mobile Frame Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .303
B-17 TOD China Mobile Message Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . .304
B-18 TOD China Mobile Time Information Message Payload Contents. . . . . . .304
B-19 TOD China Mobile Time Status Message Payload Contents. . . . . . . . . . .305
B-20 TimeProvider 2300/2700 10 MHz Output Signal Specifications . . . . . . . .307
B-21 TimeProvider 2300/2700 1PPS Output Signal Specifications . . . . . . . . . .307
B-22 1PPS Time Accuracy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .308
B-23 Holdover Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .308
B-24 GNSS Antennas with Internal Low-Noise Amplifier Specifications . . . . . .308
B-25 GNSS Antenna Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .309
B-26 Lightning Arrestor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .310
B-27 GNSS L1 Inline Amplifier Specifications . . . . . . . . . . . . . . . . . . . . . . . . . .310
B-28 Antenna Cable Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
B-29 General and Communication Parameters . . . . . . . . . . . . . . . . . . . . . . . . .312
B-30 GNSS Input Port Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .314
B-31 PTP Client ETH1 Port IP Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . .314
B-32 PTP Client ETH1 Input Port Parameters . . . . . . . . . . . . . . . . . . . . . . . . . .315
B-33 SyncE Input ETH1 Port IP Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . .316
B-34 T1/E1 Input Port Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .316
B-35 PTP Grand Master ETH2 Port IP Parameters . . . . . . . . . . . . . . . . . . . . . .316
B-36 PTP Grand Master ETH2 Port VLAN Parameters - Fixed Index (1-16). . .317
B-37 PTP Grand Master ETH2 Port VLAN Parameters - Non-Fixed . . . . . . . . .317
B-38 PTP Grand Master ETH2 Port Active Profile . . . . . . . . . . . . . . . . . . . . . . .318
B-39 PTP Grand Master Telecom-2008 Profile Unicast Parameters . . . . . . . . .318
B-40 PTP Grand Master ITU-T G.8265.1 Profile Unicast Parameters . . . . . . . .319
B-41 PTP Grand Master Multicast Parameters (Default Profile) . . . . . . . . . . . .319
B-42 T1/E1 Output Port Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .320
B-43 T1/E1 Input / Output Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .321
B-44 10MHz/1PPS Output Port Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . .321
B-45 SSM Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .322
B-46 GNSS Port Alarm Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .322
C-1 GNSS Antenna Kits for TimeProvider 2700 . . . . . . . . . . . . . . . . . . . . . . . .333
C-2 LMR-400 Antenna Coaxial Cable Accessories . . . . . . . . . . . . . . . . . . . . .334
C-3 LMR-400/LMR-400FR Antenna Coaxial Cable Specifications. . . . . . . . . .334
098-00564-000 Revision A3 – July, 2013 TimeProvider 2300/2700 User’s Guide 15
How to Use This Guide
This section describes the format, layout, and purpose of this guide.
In This Preface
Purpose of This Guide
Who Should Read This Guide
Structure of This Guide
Conventions Used in This Guide
Warnings, Cautions, Recommendations, and Notes
Related Documents and Information
Where to Find Answers to Product and Document Questions
16 TimeProvider 2300/2700 User’s Guide 098-00564-000 Revision A3 – July, 2013
How to Use This Guide
Purpose of This Guide
Purpose of This Guide
The TimeProvider 2300/2700 User’s Guide describes the procedures for unpacking,
installing, using, maintaining, and troubleshooting the Symmetricom TimeProvider
2700 Precision Timing Protocol Grand Master and TimeProvider 2300 Carrier-Class
Boundary Clock. It also includes appendixes that describe alarms and events, the
languages that you use to communicate with the TimeProvider 2300/2700, default
values, and other information.
Who Should Read This Guide
Chapter 1, Overview, is written for non-technical audiences who need general
information about the product. Chapters 2 through 5 contain detailed information
and instructions about the product. Other chapters and appendixes describe
installation, maintenance, and configuration instructions or details primarily intended
for qualified maintenance personnel.
This User’s Guide is designed for the following categories of users:
Systems Engineers Chapter 1 provides an introduction to the TimeProvider
2300/2700. Cross-references in this chapter direct you to detailed system
information in other chapters as appropriate.
Installation Engineers Chapter 2 through Chapter 5 and the appendixes
provide detailed information and procedures to ensure proper installation,
operation, configuration, and testing of the TimeProvider 2300/2700.
Maintenance Engineers Chapter 5 and the appendices provide preventive
and corrective maintenance guidelines, as well as procedures for diagnosing and
troubleshooting fault indications and alarms.
Structure of This Guide
This guide contains the following sections and appendixes:
Chapter, Title Description
Chapter 1, Overview Provides an overview of the product, describes the major
hardware and software features, and lists the system
specifications.
Chapter 2, Installing Contains procedures for unpacking and installing the system, and
for powering up the unit.
Chapter 3, CLI Commands Describes the CLI command conventions, functions, and features
and the SNMP protocol option.
098-00564-000 Revision A3 – July, 2013 TimeProvider 2300/2700 User’s Guide 17
How to Use This Guide
Structure of This Guide
Chapter 4, Provisioning Describes the commands and procedures required to provision the
TimeProvider 2300/2700 after installing the unit.
Chapter 5, Maintenance and
Troubleshooting
Contains preventive and corrective maintenance, and
troubleshooting procedures for the product. Also contains part
number and ordering information and procedures for returning the
TP 2300/2700.
Appendix A, System Messages Lists the alarms and events and provides basic indications of the
source of the alarm.
Appendix B, Specifications and
Factory Defaults
Lists the specifications and factory defaults for the TimeProvider
2300/2700.
Appendix C, Installing GNSS
Antennas
Provides details about GNSS Antenna kits and procedures for
installing the GNSS antenna.
Appendix D, Software Licenses
Contains licensing information for third party software.
Chapter, Title Description
18 TimeProvider 2300/2700 User’s Guide 098-00564-000 Revision A3 – July, 2013
How to Use This Guide
Conventions Used in This Guide
Conventions Used in This Guide
This guide uses the following conventions:
Acronyms and Abbreviations – Terms are spelled out the first time they appear
in text. Thereafter, only the acronym or abbreviation is used.
Revision Control – The title page lists the printing date and versions of the
product this guide describes.
Typographical Conventions – This guide uses the typographical conventions
described in the table below.
When text appears
this way...
... it means:
TimeProvider 2300/2700
User’s Guide
The title of a document.
CRITICAL An operating mode, alarm state, status, or chassis label.
Select File, Open... Click the Open option on the File menu.
Press Enter
Press;
A named keyboard key.
The key name is shown as it appears on the keyboard.
An explanation of the key’s acronym or function
immediately follows the first reference to the key, if
required.
Username: Text in a source file or a system prompt or other text that
appears on a screen.
ping
status
A command you enter at a system prompt or text you
enter in response to a program prompt. You must enter
commands for case-sensitive operating systems exactly
as shown.
qualified
personnel
A word or term being emphasized.
Symmetricom does not
recommend...
A word or term given special emphasis.
098-00564-000 Revision A3 – July, 2013 TimeProvider 2300/2700 User’s Guide 19
How to Use This Guide
Warnings, Cautions, Recommendations, and Notes
Warnings, Cautions, Recommendations, and Notes
Warnings, Cautions, Recommendations, and Notes attract attention to essential or
critical information in this guide. The types of information included in each are
explained in the following examples.
Warning: To avoid serious personal injury or death, do not disregard
warnings. All warnings use this symbol. Warnings are installation,
operation, or maintenance procedures, practices, or statements, that
if not strictly observed, may result in serious personal injury or even
death.
Caution: To avoid personal injury, do not disregard cautions. All
cautions use this symbol. Cautions are installation, operation, or
maintenance procedures, practices, conditions, or statements, that if
not strictly observed, may result in damage to, or destruction of, the
equipment. Cautions are also used to indicate a long-term health
hazard.
ESD Caution: To avoid personal injury and electrostatic discharge
(ESD) damage to equipment, do not disregard ESD cautions. All ESD
cautions use this symbol. ESD cautions are installation, operation, or
maintenance procedures, practices, conditions, or statements that if
not strictly observed, may result in possible personal injury,
electrostatic discharge damage to, or destruction of, static-sensitive
components of the equipment.
Electrical Shock Caution: To avoid electrical shock and possible
personal injury, do not disregard electrical shock cautions. All
electrical shock cautions use this symbol. Electrical shock cautions
are practices, procedures, or statements, that if not strictly observed,
may result in possible personal injury, electrical shock damage to, or
destruction of components of the equipment.
Recommendation: All recommendations use this symbol.
Recommendations indicate manufacturer-tested methods or known
functionality. Recommendations contain installation, operation, or
maintenance procedures, practices, conditions, or statements, that
provide important information for optimum performance results.
Note: All notes use this symbol. Notes contain installation, operation,
or maintenance procedures, practices, conditions, or statements, that
alert you to important information, which may make your task easier
or increase your understanding.
20 TimeProvider 2300/2700 User’s Guide 098-00564-000 Revision A3 – July, 2013
How to Use This Guide
Related Documents and Information
Related Documents and Information
See your Symmetricom representative or sales office for a complete list of available
documentation.
To order any accessory, contact the Symmetricom Sales Department. See
http://www.symmetricom.com/company/contact-information/sales-offices for sales
support contact information. If you encounter any difficulties installing or using the
product, contact Symmetricom Global Services:
North and South America and all countries not listed below:
Symmetricom, Inc.
2300 Orchard Parkway
San Jose, CA 95131-1017
Toll-free in North America: 1-888-367-7966
Telephone: 408-428-7907
Fax: 408-428-7998
Internet: www.symmetricom.com
Europe, Middle East, and Africa (EMEA)
Symmetricom Global Services EMEA
Altlaufstrasse 42
85635 Hoehenkirchen-Siegertsbrunn
Germany
Telephone: +49 700 3288 6435
Fax: +49 8102 8961 533
South Asia:
Suite A201, 2nd Floor, West Wing,
Wisma Consplant 2, No. 7,
Jalan SS16/1, 47500 Subang Jaya
Selangor, Malaysia
Toll-free in North America: 1-888-367-7966
Telephone: 408-428-7907
India
GLOBAL BUSINESS PARK (Tower B)
Unit No. 707, 7th Floor
Mehrauli Gurgaon Road, Sector 26, Gurgaon – 122 002, Haryana
Telephone: +91 124 4861717
/