Epson WorkForce Pro WF-R4640 User guide

Category
Multifunctionals
Type
User guide
WF-R4640 User's Guide
3
Contents
WF-R4640 User's Guide ............................................................................................................................ 15
Product Basics .......................................................................................................................................... 16
Using the Control Panel ..................................................................................................................... 16
Control Panel Buttons and Lights .................................................................................................. 17
Status Icon Information ............................................................................................................. 18
Status Button Information ......................................................................................................... 19
Setting a Password and Locking the Control Panel ....................................................................... 20
Entering Characters on the LCD Screen................................................................................... 22
Using Presets............................................................................................................................ 23
Setting User Feature Restrictions (Access Control) ...................................................................... 24
Changing LCD Screen Language.................................................................................................. 26
Adjusting Control Panel Sounds .................................................................................................... 26
Adjusting the Screen Brightness.................................................................................................... 27
Turning Off the Operation Time Out Setting .................................................................................. 28
Preventing PC Connection via USB .............................................................................................. 29
Product Parts Locations ..................................................................................................................... 30
Product Parts - Top........................................................................................................................ 31
Product Parts - Inside .................................................................................................................... 33
Product Parts - Back...................................................................................................................... 34
Using Eco Mode and Other Power Saving Settings ........................................................................... 34
Changing the Eco Settings ............................................................................................................ 35
Changing the Sleep Timer Settings ............................................................................................... 35
Changing the Power Off Timer Settings ........................................................................................ 36
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 37
Using Epson Email Print ............................................................................................................... 38
Using the Epson iPrint Mobile App ................................................................................................ 38
Using Epson Remote Print ........................................................................................................... 39
Using Epson Scan to Cloud........................................................................................................... 39
Using AirPrint .................................................................................................................................... 40
Using Google Cloud Print................................................................................................................... 41
4
Setting Up Google Cloud Print on a Chromebook ......................................................................... 42
Wi-Fi or Wired Networking........................................................................................................................ 43
Wi-Fi Infrastructure Mode Setup......................................................................................................... 43
Selecting Wireless Network Settings from the Control Panel ........................................................ 44
Wi-Fi Direct Mode Setup .................................................................................................................... 46
Enabling Wi-Fi Direct Mode ........................................................................................................... 47
Wi-Fi Protected Setup (WPS)............................................................................................................. 49
Using WPS to Connect to a Network ............................................................................................. 50
Printing a Network Status Sheet......................................................................................................... 51
Changing or Updating Network Connections ..................................................................................... 52
Accessing the Web Config Utility................................................................................................... 52
Changing a USB Connection to a Wi-Fi Connection...................................................................... 53
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 53
Connecting to a New Wi-Fi Router ................................................................................................ 54
Configuring Email Server Settings................................................................................................. 54
Disabling Wi-Fi Features ............................................................................................................... 56
Loading Paper ........................................................................................................................................... 57
Loading Paper in the Cassette ........................................................................................................... 57
Loading Paper and Envelopes in the Rear Paper Feed Slot .............................................................. 61
Paper Loading Capacity ..................................................................................................................... 65
Available Epson Papers ..................................................................................................................... 66
Paper or Media Type Settings - Printing Software.............................................................................. 68
Selecting the Paper Settings for Each Source - Control Panel ........................................................... 69
Paper Type Settings - Control Panel ............................................................................................. 70
Selecting Default Paper Settings - Administrator................................................................................ 71
Selecting the Default Printer Settings ............................................................................................ 71
Paper Source Settings Options................................................................................................. 72
Setting the Universal Print Settings ............................................................................................... 73
Universal Print Settings Options ............................................................................................... 74
Placing Originals on the Product ............................................................................................................. 76
Placing Originals on the Scanner Glass ............................................................................................. 76
Placing Originals in the Automatic Document Feeder ........................................................................ 77
5
Copying ...................................................................................................................................................... 80
Copying Documents or Photos........................................................................................................... 80
Copying Options................................................................................................................................. 81
Printing from a Computer ......................................................................................................................... 84
Printing with Windows ........................................................................................................................ 84
Selecting Basic Print Settings - Windows ...................................................................................... 84
Paper Source Options - Windows ............................................................................................. 87
Print Quality Options - Windows ............................................................................................... 87
Multi-Page Printing Options - Windows..................................................................................... 87
Selecting Double-sided Printing Settings - Windows ..................................................................... 88
Double-sided Printing Options - Windows................................................................................. 90
Print Density Adjustments - Windows ....................................................................................... 91
Selecting Additional Layout and Print Options - Windows ............................................................. 92
Custom Color Correction Options - Windows............................................................................ 94
Image Options and Additional Settings - Windows.................................................................... 95
Header/Footer Settings - Windows ........................................................................................... 96
Selecting a Printing Preset - Windows........................................................................................... 97
Selecting Extended Settings - Windows ........................................................................................ 98
Extended Settings - Windows ................................................................................................... 99
Printing Your Document or Photo - Windows............................................................................... 100
Locking Printer Settings - Windows ............................................................................................. 101
Locked Setting Options........................................................................................................... 103
Entering a User ID and Password for Printing ............................................................................. 104
Selecting Default Print Settings - Windows.................................................................................. 105
Changing the Language of the Printer Software Screens ....................................................... 106
Changing Automatic Update Options .......................................................................................... 107
Printing on a Mac ............................................................................................................................. 108
Selecting Basic Print Settings - Mac ........................................................................................... 108
Paper Source Options - Mac................................................................................................... 112
Print Quality Options - Mac ..................................................................................................... 112
Print Options - Mac ................................................................................................................. 112
Selecting Page Setup Settings - Mac .......................................................................................... 113
Selecting Print Layout Options - Mac........................................................................................... 114
6
Selecting Double-sided Printing Settings - Mac........................................................................... 114
Double-sided Printing Options and Adjustments - Mac........................................................... 116
Managing Color - Mac ................................................................................................................. 116
Color Matching and Color Options - Mac ................................................................................ 117
Selecting Printing Preferences - Mac .......................................................................................... 118
Printing Preferences - Mac...................................................................................................... 119
Printing Your Document or Photo - Mac ...................................................................................... 120
Checking Print Status - Mac.................................................................................................... 120
Cancelling Printing Using a Product Button...................................................................................... 121
Scanning .................................................................................................................................................. 122
Starting a Scan................................................................................................................................. 122
Starting a Scan Using the Product Control Panel ........................................................................ 122
Scanning to Email ................................................................................................................... 124
Scanning to a Network Folder or FTP Server.......................................................................... 126
Control Panel Scanning Options ............................................................................................. 128
Creating Contacts for Scanning .............................................................................................. 130
Adding and Assigning Scan Jobs with Document Capture Pro or Document Capture ............ 132
Starting a Scan with Document Capture Pro or Document Capture ............................................ 133
Starting a Scan Using the Epson Scan Icon ................................................................................ 136
Starting a Scan from a Scanning Program................................................................................... 139
Selecting Epson Scan Settings ........................................................................................................ 141
Scan Modes................................................................................................................................. 141
Selecting the Scan Mode............................................................................................................. 142
Scanning in Office Mode.............................................................................................................. 142
Available Document Source Settings - Office Mode................................................................ 145
Selecting a Scan Area - Office Mode ...................................................................................... 145
Available Image Adjustments - Office Mode ........................................................................... 148
Scanning in Professional Mode ................................................................................................... 149
Available Document Source Settings - Professional Mode ..................................................... 152
Available Image Types - Professional Mode ........................................................................... 152
Selecting a Scan Area - Professional Mode............................................................................ 153
Available Image Adjustments - Professional Mode ................................................................. 156
Selecting a Scan Size - Professional Mode............................................................................. 158
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Image Preview Guidelines........................................................................................................... 160
Scan Resolution Guidelines ........................................................................................................ 161
Selecting Scan File Settings ........................................................................................................ 162
Available Scanned File Types and Optional Settings.............................................................. 164
Scanning on a Mac Using Image Capture ........................................................................................ 165
Available Scan Settings - Mac Image Capture............................................................................. 167
Scanning Special Projects................................................................................................................ 168
Scanning to a SharePoint Server or Cloud Service ..................................................................... 168
Scanning Multi-Page Originals as Separate Files........................................................................ 170
Entering a User ID and Password for Scanning - Windows.............................................................. 172
Faxing....................................................................................................................................................... 173
Connecting a Telephone or Answering Machine .............................................................................. 173
Setting Up Fax Features .................................................................................................................. 176
Setting Up Basic Fax Features .................................................................................................... 176
Selecting Your Country or Region........................................................................................... 176
Selecting the Date and Time................................................................................................... 178
Using the Fax Setup Wizard ................................................................................................... 180
Selecting the Line Type........................................................................................................... 182
Setting the Number of Rings to Answer .................................................................................. 184
Selecting Advanced Fax Settings ................................................................................................ 186
User Default Settings - Fax ..................................................................................................... 188
Send Settings - Fax................................................................................................................. 189
Receive Settings - Fax............................................................................................................ 189
Output Settings - Fax .............................................................................................................. 190
Basic Settings - Fax ................................................................................................................ 192
Security Settings - Fax ............................................................................................................ 193
Setting Up Fax Features Using the Fax Utility - Windows............................................................ 194
Setting Up Fax Features Using the Fax Utility - Mac ................................................................... 196
Setting Up Contacts and Contact Groups......................................................................................... 197
Setting Up Contacts Using the Product Control Panel................................................................. 197
Creating a Contact .................................................................................................................. 198
Editing or Deleting a Contact .................................................................................................. 200
Creating a Contact Group ....................................................................................................... 201
8
Editing or Deleting a Contact Group........................................................................................ 203
Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows ............................................ 205
Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac.................................................... 209
Sending Faxes ................................................................................................................................. 211
Sending Faxes from the Product Control Panel........................................................................... 211
Sending a Fax Using the Keypad, Contact List, or History...................................................... 211
Fax Sending Options .............................................................................................................. 213
Sending a Fax at a Specified Time ......................................................................................... 215
Sending a Fax on Demand ..................................................................................................... 216
Sending a Stored Fax ............................................................................................................. 217
Dialing Fax Numbers from a Connected Telephone ............................................................... 218
Sending Faxes Using the Fax Utility - Windows .......................................................................... 219
Sending Faxes Using the Fax Utility - Mac .................................................................................. 222
Receiving Faxes............................................................................................................................... 225
Fax Reception ............................................................................................................................. 225
Receiving Faxes Automatically ................................................................................................... 226
Receiving Faxes Manually........................................................................................................... 226
Forwarding Received Faxes........................................................................................................ 227
Receiving a Fax by Polling .......................................................................................................... 229
Viewing a Fax on the LCD Screen............................................................................................... 230
Checking Fax Status ....................................................................................................................... 230
Printing Fax Reports......................................................................................................................... 231
Fax Report Options ..................................................................................................................... 232
Using USB Flash Drives with Your Product .......................................................................................... 233
Inserting a USB Flash Drive ............................................................................................................. 233
USB Device File Specifications ................................................................................................... 233
Disconnecting a USB Device............................................................................................................ 234
Viewing and Printing from the LCD Screen ...................................................................................... 234
Printing JPEG Photos.................................................................................................................. 234
Printing TIFF Files ...................................................................................................................... 236
Photo Adjustment Options - Device Mode ................................................................................... 237
Print Setting Options - Device Mode............................................................................................ 237
Transferring Files on a USB Device ................................................................................................. 238
9
Setting Up File Sharing for File Transfers from Your Computer................................................... 238
Transferring Files from a USB Device to Your Computer ............................................................ 239
Replacing Ink Supply Units (Ink Packs) and Maintenance Boxes ....................................................... 241
Check Ink and Maintenance Box Status........................................................................................... 241
Checking Ink Status on the LCD Screen...................................................................................... 241
Checking Ink and Maintenance Box Status with Windows .......................................................... 242
Checking Ink and Maintenance Box Status - Mac ....................................................................... 245
Purchase Epson Ink Packs and Maintenance Boxes ....................................................................... 246
Ink Supply Units (Ink Packs) and Maintenance Box Part Numbers ............................................. 246
Removing and Installing Ink Packs ................................................................................................... 247
Printing with Black Ink and Expended Color Ink Packs .................................................................... 251
Printing with Expended Color Ink Packs - Windows .................................................................... 251
Printing with Expended Color Ink Packs - Mac ............................................................................ 252
Conserving Low Black Ink with Windows ......................................................................................... 254
Replacing the Maintenance Box....................................................................................................... 254
Adjusting Print Quality............................................................................................................................ 257
Print Head Maintenance................................................................................................................... 257
Print Head Nozzle Check............................................................................................................. 257
Checking the Nozzles Using the Product Control Panel ......................................................... 257
Checking the Nozzles Using a Computer Utility...................................................................... 259
Print Head Cleaning .................................................................................................................... 261
Cleaning the Print Head Using the Product Control Panel ...................................................... 262
Cleaning the Print Head Using a Computer Utility................................................................... 263
Flushing the Ink Tubes............................................................................................................ 265
Print Head Alignment ....................................................................................................................... 266
Aligning the Print Head Using the Product Control Panel ............................................................ 267
Aligning the Print Head Using a Computer Utility......................................................................... 268
Cleaning the Paper Guide ................................................................................................................ 270
Cleaning and Transporting Your Product ............................................................................................. 272
Cleaning Your Product ..................................................................................................................... 272
Transporting Your Product ............................................................................................................... 274
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Solving Problems .................................................................................................................................... 277
Checking for Software Updates........................................................................................................ 277
Product Status Messages ................................................................................................................ 278
Status Menu Error Codes................................................................................................................. 279
Running a Product Check ................................................................................................................ 282
Resetting Control Panel Defaults ..................................................................................................... 284
Solving Setup Problems ................................................................................................................... 285
Product Does Not Turn On or Off................................................................................................. 286
Noise After Ink Installation ........................................................................................................... 286
Software Installation Problems .................................................................................................... 286
Solving Network Problems ............................................................................................................... 287
Product Cannot Connect to a Wireless Router or Access Point .................................................. 287
Network Software Cannot Find Product on a Network................................................................. 288
Product Does Not Appear in Mac Printer Window ....................................................................... 289
Cannot Print Over a Network....................................................................................................... 290
Cannot Scan Over a Network ...................................................................................................... 291
Solving Copying Problems ............................................................................................................... 292
Product Makes Noise, But Nothing Copies.................................................................................. 293
Product Makes Noise When It Sits for a While............................................................................. 293
Originals Do Not Feed From the Automatic Document Feeder .................................................... 293
Solving Paper Problems................................................................................................................... 294
Paper Feeding Problems............................................................................................................. 294
Paper Jam Problems Inside the Product ..................................................................................... 295
Paper Jam Problems in the Rear Paper Feed Slot ...................................................................... 296
Paper Jam Problems in the Cassette .......................................................................................... 297
Paper Jam Problems in the Duplexer (Rear Cover)..................................................................... 298
Document Jams in the Automatic Document Feeder................................................................... 300
Paper Ejection Problems ............................................................................................................. 303
Solving Problems Printing from a Computer..................................................................................... 303
Nothing Prints.............................................................................................................................. 304
Product Icon Does Not Appear in Windows Taskbar ................................................................... 305
Printing is Slow ............................................................................................................................ 306
Solving Page Layout and Content Problems.................................................................................... 307
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Inverted Image............................................................................................................................. 308
Too Many Copies Print ................................................................................................................ 308
Blank Pages Print ........................................................................................................................ 308
Incorrect Margins on Printout....................................................................................................... 309
Incorrect Characters Print............................................................................................................ 309
Incorrect Image Size or Position.................................................................................................. 310
Slanted Printout........................................................................................................................... 310
Solving Print Quality Problems......................................................................................................... 311
White or Dark Lines in Printout .................................................................................................... 311
Blurry or Smeared Printout .......................................................................................................... 312
Faint Printout or Printout Has Gaps ............................................................................................. 313
Grainy Printout............................................................................................................................. 314
Incorrect Colors ........................................................................................................................... 315
Solving Scanning Problems ............................................................................................................. 316
Scanning Software Does Not Operate Correctly ......................................................................... 316
Cannot Start Epson Scan ............................................................................................................ 317
Solving Scanned Image Quality Problems ....................................................................................... 318
Image Consists of a Few Dots Only............................................................................................. 318
Line of Dots Appears in All Scanned Images............................................................................... 318
Straight Lines in an Image Appear Crooked ................................................................................ 319
Image is Distorted or Blurry ......................................................................................................... 319
Image Colors are Patchy at the Edges ........................................................................................ 319
Image is Too Dark ....................................................................................................................... 320
Back of Original Image Appears in Scanned Image .................................................................... 320
Ripple Patterns Appear in an Image ............................................................................................ 320
Scanned Image Colors Do Not Match Original Colors................................................................. 320
Scan Area is Not Adjustable in Thumbnail Preview ..................................................................... 321
Scanned Image Edges are Cropped ........................................................................................... 321
Solving Faxing Problems.................................................................................................................. 321
Cannot Send or Receive Faxes................................................................................................... 322
Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 324
Fax Memory Full Error Appears................................................................................................... 324
Sent Fax Quality is Poor .............................................................................................................. 325
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Sent Fax is Received in an Incorrect Size ................................................................................... 325
Received Fax Quality is Poor ...................................................................................................... 326
Received Fax is Not Printed ........................................................................................................ 326
Solving USB Device Problems ......................................................................................................... 326
Cannot View or Print from a USB Device..................................................................................... 326
Cannot Save Files on a USB Device ........................................................................................... 327
Cannot Transfer Files To or From a USB Device......................................................................... 327
Uninstall Your Product Software....................................................................................................... 328
Uninstalling Product Software - Windows.................................................................................... 328
Uninstalling Product Software - Mac............................................................................................ 329
Where to Get Help............................................................................................................................ 330
Technical Specifications ........................................................................................................................ 332
Windows System Requirements ...................................................................................................... 332
Mac System Requirements .............................................................................................................. 333
Printing Specifications...................................................................................................................... 334
Scanning Specifications ................................................................................................................... 334
Automatic Document Feeder (ADF) Specifications .......................................................................... 334
Fax Specifications ............................................................................................................................ 335
Paper Specifications ........................................................................................................................ 336
Printable Area Specifications ........................................................................................................... 337
Ink Pack Specifications .................................................................................................................... 338
Dimension Specifications ................................................................................................................. 339
Electrical Specifications ................................................................................................................... 339
Environmental Specifications ........................................................................................................... 340
Interface Specifications .................................................................................................................... 340
Network Interface Specifications ...................................................................................................... 341
Safety and Approvals Specifications ................................................................................................ 342
Notices ..................................................................................................................................................... 343
General Product Safety Instructions................................................................................................. 343
Ink Pack Safety Instructions ........................................................................................................ 345
LCD Screen Safety Instructions................................................................................................... 345
Wireless Connection Safety Instructions ..................................................................................... 346
Telephone Equipment Safety Instructions ................................................................................... 346
13
FCC Compliance Statement............................................................................................................. 346
Software Notice................................................................................................................................ 349
Trademarks...................................................................................................................................... 397
Copyright Notice............................................................................................................................... 398
libTIFF Software Acknowledgment.............................................................................................. 398
A Note Concerning Responsible Use of Copyrighted Materials................................................... 399
Default Delay Times for Power Management for Epson Products ............................................... 399
Copyright Attribution.................................................................................................................... 399
15
WF-R4640 User's Guide
Welcome to the WF-R4640 User's Guide.
For a printable PDF copy of this guide, click here.
16
Product Basics
See these sections to learn about the basic features of your product.
Using the Control Panel
Product Parts Locations
Using Eco Mode and Other Power Saving Settings
Epson Connect Solutions for Smartphones, Tablets, and More
Using AirPrint
Using Google Cloud Print
Using the Control Panel
See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights
Setting a Password and Locking the Control Panel
Setting User Feature Restrictions (Access Control)
Changing LCD Screen Language
Adjusting Control Panel Sounds
Adjusting the Screen Brightness
Turning Off the Operation Time Out Setting
Preventing PC Connection via USB
Parent topic: Product Basics
17
Control Panel Buttons and Lights
1
The power button and light
2
The home button
3
The Interrupt button
4
The Reset button
5
The Stop button
6 The LCD screen
7
The back button
8 The Status button and lights
9 The numeric keypad
10 The C clear button
11 The B&W button
12 The Color button
18
Status Icon Information
Status Button Information
Parent topic: Using the Control Panel
Status Icon Information
Your product may display status icons on the LCD screen for certain product status conditions. Press
to view or change the current network settings.
Icons Description
Displays additional information or instructions, such as on loading paper or placing a
document.
A document is in the Automatic Document Feeder (ADF).
One or more of the ink packs are running low on ink or the maintenance box is nearly full.
Press the Status button to open the Status Menu, select Printer Information, and check
the status of the consumables.
One or more of the ink packs are expended or the maintenance box is full.
Press the Status button to open the Status Menu, select Printer Information, and check
the status of the consumables.
Unread or unprinted fax data is stored in the product. If you have set up the product to save
received faxes on a computer or external storage device, this icon may also indicate that
received faxes have not been saved on the computer or storage device.
Fax memory usage.
Fax memory is full. Delete received faxes you have already read or printed. If you have set
up the product to save received faxes on a computer or external storage device, turn on
the computer or connect the storage device to the product.
A fax is sending or receiving.
A Wi-Fi or an Ethernet connection is being processed.
19
Icons Description
No Ethernet connection.
An Ethernet connection has been established.
No Wi-Fi connection.
A Wi-Fi network error has occurred or the product is searching for a connection.
A Wi-Fi connection has been established. The number of bars indicates the connection's
signal strength.
An Ad hoc connection has been established.
A Wi-Fi Direct mode connection has been established.
A Simple AP mode connection has been established.
Access to the product's functions are restricted to authorized users. Press the icon to log in
to the printer. (You need to enter a user name and password.) Contact your administrator if
you do not know the login information.
Access to the product's functions are restricted to authorized users and a user is currently
logged in. Press the icon to log out.
Note: If you see a numbered icon on top of the Fax icon on your product's LCD screen, received faxes
have been temporarily saved to the product's memory.
Parent topic: Control Panel Buttons and Lights
Status Button Information
Press the Status button on the control panel to view the current product and job status.
20
Function Description
Printer Information Displays the status of consumables and any errors that have occurred
with the product. Select the error from the list to display the error
message.
Job Monitor Displays the current job and any jobs waiting to be processed.
Job History Displays the job history and any error codes for failed jobs in the
history.
Job Storage Select Inbox to display received faxes stored in the product's history.
Confidential Job Displays jobs that require a password to print.
Parent topic: Control Panel Buttons and Lights
Setting a Password and Locking the Control Panel
You can set an administrator password to lock the following settings and prevent them from being
changed:
• System Administration Setup settings
• Eco mode settings
• Presets
• Contacts
Note: For more information on administration settings, see the Administrator's Guide.
1. Press the home button, if necessary.
2. Select Setup.
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Epson WorkForce Pro WF-R4640 User guide

Category
Multifunctionals
Type
User guide

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