H3C WX5002ACCESSCONTROLLER Installation guide

Brand: H3C

Model: WX5002ACCESSCONTROLLER

Category: Servers

Type: Installation guide

This manual is also suitable for

WX5002

H3C WX5002 Access Controller

Installation Manual

Hangzhou H3C Technologies Co., Ltd.

Manual Version: T2-080410-20090605-C-1.02

H3C Technologies Co., Ltd., a subsidiary of 3Com Corporation.

No part of this manual may be reproduced or transmitted in any form or by any means without prior

written consent of Hangzhou H3C Technologies Co., Ltd.

Trademarks

H3C, , Aolynk, , H

Care,

, TOP G, , IRF, NetPilot, Neocean, NeoVTL,

SecPro, SecPoint, SecEngine, SecPath, Comware, Secware, Storware, NQA, VVG, V

G, V

G, PSPT,

XGbus, N-Bus, TiGem, InnoVision and HUASAN are trademarks of Hangzhou H3C Technologies Co.,

Ltd.

All other trademarks that may be mentioned in this manual are the property of their respective owners.

Notice

The information in this document is subject to change without notice. Every effort has been made in the

preparation of this document to ensure accuracy of the contents, but all statements, information, and

recommendations in this document do not constitute the warranty of any kind, express or implied.

About This Manual

Organization

H3C WX5002 Access Controller Installation Manual is organized as follows:

Chapter Contents

1 Product Overview

Introduces the features and appearance of the H3C WX5002

access controller.

2 Installation Preparation

Introduces the installation environments of the H3C WX5002

access controller, the precautions before and during router

installation, and the tools required for the installation.

3 Installation

Introduces the installation method for the WX5002 access

controller, power cable connection, console cable connection,

Ethernet cable connection, and a post-installation checklist.

4 Initial Startup

Introduces the startup and configuration of the WX5002 access

controller, including the establishment of a configuration

environment, connection of the console cable, setting of the

terminal parameters, and Access Controller startup.

5 AC Software Maintenance

Introduces the software maintenance for the WX5002 access

controller, covering the BootWare menu, software upgrade, and

password loss handling.

6 Maintenance and

Troubleshooting

Introduces problems that may occur during the startup of the

WX5002 access controller and the solutions to the problems.

Appendix A Obtaining

Support for your Product

Introduces how to obtain support for the product.

Conventions

The manual uses the following conventions:

GUI conventions

Convention Description

Boldface

Window names, button names, field names, and menu items are in

Boldface. For example, the New User window appears; click OK.

Multi-level menus are separated by angle brackets. For example, File >

Create > Folder.

Convention Description

< > Button names are inside angle brackets. For example, click <OK>.

[ ]

Window names, menu items, data table and field names are inside

square brackets. For example, pop up the [New User] window.

Multi-level menus are separated by forward slashes. For example,

[File/Create/Folder].

Symbols

Convention Description

Means reader be extremely careful. Improper operation may cause

bodily injury.

Means reader be careful. Improper operation may cause data loss or

damage to equipment.

Means an action or information that needs special attention to ensure

successful configuration or good performance.

Means a complementary description.

Related Documentation

In addition to this manual, each H3C WX5000 Series Access Controller documentation set includes the

following:

Manual Description

H3C WX Series Access Controller Products

User Manual

Provides a guide to the configuration of the WX series

access controllers. The manual covers command line

interface, VLAN, system maintenance and

debugging, wireless LAN, IPv4, IPv6, basic port

configurations, multicast protocols, 802.1x, AAA,

SSH, ACL, QoS, and description of the acronyms

used throughout the manual.

H3C WX Series Access Controller Products

Web-Based Configuration Manual

Introduces the Web-based management function of

the WX series access controllers.

Obtaining Documentation and Technical Support

To obtain up-to-date documentation and technical support, go to http://www.h3c.com and select your

country or region. Depending on your selection, you will be redirected to either of the following websites:

At http://www.h3c.com

Documentation

Go to the following columns for different categories of product documentation:

[Products & Solutions]: Provides information about products and technologies.

[Technical Support & Document > Technical Documents]: Provides several categories of product

documentation, such as installation and configuration.

[Technical Support & Document > Software Download]: Provides the documentation released with the

software version.

Technical Support

customer_service@h3c.com

http://www.h3c.com

At http://www.h3cnetworks.com

Documentation

Select Drivers & Downloads in the Support area.

Select Documentation for Type of File and select Product Category.

Technical Support

Please see the appendix Obtaining Support for Your Product.

Documentation Feedback

You can e-mail your comments about product documentation to [email protected].

We appreciate your comments.

Environmental Protection

This product has been designed to comply with the requirements on environmental protection. For the

proper storage, use and disposal of this product, national laws and regulations must be observed.

Table of Contents

1 Product Overview······································································································································1-1

WX5002 Access Controller ·····················································································································1-1

Appearance ·····································································································································1-1

Front Panel ······································································································································1-2

Rear Panel·······································································································································1-2

Power Supply System ·····················································································································1-3

Cooling System ·······························································································································1-3

LEDs························································································································································1-3

System Specifications ·····························································································································1-4

SFP Modules···········································································································································1-5

2 Installation Preparation·····························································································································2-1

Safety Precautions ··································································································································2-1

Installation Site Checking························································································································2-1

Requirements on Temperature/Humidity ························································································2-1

Requirements on Cleanness ···········································································································2-1

Requirements on Electromagnetic Susceptibility ············································································2-2

Laser Safety ····································································································································2-2

Installation Tools ·····································································································································2-3

3 Installation··················································································································································3-1

Installation Procedure ·····························································································································3-1

Installing a AC onto a 19-Inch Rack ································································································3-1

Installing a AC on a Workbench ······································································································3-2

Power Cords and Ground Wire Connection····························································································3-3

Connecting the AC Power Cord ······································································································3-3

Connecting the Ground Wire···········································································································3-4

Console Cable Connection ·····················································································································3-5

Console Cable ·································································································································3-5

Connecting the Console Cable········································································································3-6

Gigabit Ethernet Interface Connection····································································································3-7

Connecting an Ethernet Electrical Interface ····················································································3-7

Connecting an Ethernet Optical Interface ·······················································································3-8

Installation Verification ····························································································································3-8

4 Initial Startup··············································································································································4-1

Setting up the Configuration Environment ······························································································4-1

Connecting the Console Cable ···············································································································4-1

Setting Terminal Parameters ··················································································································4-1

Powering On the AC ·······························································································································4-4

Checking Before Power-On·············································································································4-4

Powering On the AC························································································································4-4

5 AC Software Maintenance ························································································································5-1

Overview ·················································································································································5-1

Files Managed by the AC ················································································································5-1

AC Software Maintenance Methods································································································5-2

BootWare Menu ······································································································································5-3

BootWare Main Menu······················································································································5-3

BootWare Submenus ······················································································································5-4

Upgrading BootWare Through a Serial Interface····················································································5-7

Modifying Serial Interface Parameters ····························································································5-7

Upgrading BootWare·······················································································································5-9

Upgrading an Application Program Through a Serial Interface ····························································5-11

Upgrading an Application Program Through an Ethernet Interface······················································5-11

Configuring Ethernet Interface Parameters···················································································5-11

Upgrading an Application Program ·······························································································5-12

Maintaining Application Programs and Configurations Through Command Lines ·······························5-13

Maintaining the AC Through the TFTP Server··············································································5-14

Maintaining the AC Through the FTP Server ················································································5-15

Maintaining Application and Configuration Files in BootWare······························································5-18

Dealing With Password Loss ················································································································5-19

User Password Loss······················································································································5-19

BootWare Password Loss ·············································································································5-20

Super Password Loss····················································································································5-21

Backing Up and Restoring BootWare ···································································································5-21

6 Maintenance and Troubleshooting··········································································································6-1

Software Loading Failure ························································································································6-1

Power Supply Failure······························································································································6-1

Configuration System Failure··················································································································6-1

1-1

The models listed in this manual are not applicable to all regions. Please consult the local agents for the

models applicable to your region.

1 Product Overview

WX5002 Access Controller

H3C WX5002 Access Controller (AC), which are wholly developed by Hangzhou H3C Technologies Co.,

Ltd. (hereinafter referred to as H3C). An AC, together with Fit APs (H3C WA2110-AG wireless access

points, H3C WA2200 Series wireless access points and H3C WA2600 Series wireless access points

developed by H3C), is used to deploy a wireless LAN (WLAN).

A WX5002 supports up to 64 APs and 2,000 wireless users.

Appearance

A WX5002 AC provides two gigabit Ethernet electrical interfaces, two gigabit Ethernet optical interfaces

(combo interfaces), one 10/100 BASE-TX out-of-band management interface, and one console

interface on its front panel, and two AC power sockets on its rear panel.

Figure 1-1 shows the

appearance of a WX5002 AC.

Figure 1-1 Appearance of a WX5002 AC

1-2

Front Panel

Figure 1-2 Front panel of a WX5002 AC

(1) Gigabit Ethernet interface 2—SFP optical interface

(2) 1000 Mbps LED of gigabit Ethernet interface 2

(3) 10/100 Mbps LED of gigabit Ethernet interface 2

(4) 10/100/1000 Base-T auto-sensing Ethernet electrical interface 2

(5) Gigabit Ethernet interface 1—SFP optical interface

(6) 1000 Mbps LED of gigabit Ethernet interface 1

(7) 10/100 Mbps LED of gigabit Ethernet interface 1

(8) 10/100/1000 Base-T auto-sensing Ethernet electrical interface 1

(9) Active LED of 10/100 Base-TX out-of-band management interface

(10) 10/100 Base-TX out-of-band management interface

(11) Link LED of 10/100 Base-TX out-of-band management interface

(12) Console interface (13) System LED

(14) Alarm LED of the system (15) LED of power supply 1

(16) LED of power supply 2

Rear Panel

Figure 1-3 Rear panel of a WX5002 AC

(1) Switch of AC power socket 2 (2) Switch of AC power socket 1

(3) AC power socket 2 (4) AC power socket 1

(5) OPEN BOOK sign (6) CAUTION sign

(7) Grounding terminal (8) OPEN BOOK sign

OPEN BOOK and CAUTION signs: Refer to related sections when performing the following operations:

Table 1-1 OPEN BOOK sign description

Operation Related section

Connect the power cord Connecting the AC Power Cord

Ground the device Connecting the Ground Wire

1-3

Power Supply System

A WX5002 AC uses AC power supply, and provides two AC power sockets. The two AC power sockets

can separately provide power supply for the WX5002 AC, or provide 1+1 redundancy backup for the AC

to enhance the system reliability.

AC input:

Rated voltage range: 100 VAC to 240 VAC; 50 Hz or 60 Hz

Input voltage range: 90 VAC to 264 VAC; 47 Hz to 63 Hz

Cooling System

A WX5002 AC provides two fans for heat dissipation.

LEDs

For the convenience of monitoring the running status, WX5002 AC provide LEDs on the front panel, as

shown in

Figure 1-2. For details about the LEDs, see Table 1-2.

Table 1-2 Description of LEDs

LED Mark Status Description

Solid green

AC power socket 1 provides power

normally.

LED of AC

power socket 1

PWR1

OFF

AC power socket 1 does not provide

power or the power supply is abnormal.

Solid green

AC power socket 2 provides power

normally.

LED of AC

power socket 2

PWR2

OFF

AC power socket 2 does not provide

power or the power supply is abnormal.

Flashing green (1 Hz) The CPU runs normally.

System LED SYS

ON or OFF The CPU runs abnormally.

OFF The system runs normally.

Alarm LED ALM

Flashing red (1 Hz) The system runs abnormally.

Flashing yellow (6 Hz)

The interface is receiving or transmitting

data.

ACT

OFF

No data is being received or sent on the

interface

Solid green Interface connection succeeds.

10/100

BASE-TX

interface LED

LINK

OFF

The interface is not connected or the

connection fails.

1-4

LED Mark Status Description

Solid green

1000 Mbps interface connection

succeeds.

Flashing green (6 Hz)

The 1000 Mbps interface is receiving or

transmitting data.

1000M

OFF

The 1000 Mbps interface is not connected

or the connection fails.

Solid yellow

10/100 Mbps interface connection

succeeds.

Flashing yellow (6 Hz)

The 10/100 Mbps interface is receiving or

transmitting data.

LED of gigabit

combo interface

10/100M

OFF

The 10/100 Mbps interface is not

connected or the connection fails.

Solid green

1000 Mbps interface connection

succeeds.

Flashing green (6 Hz)

The 1000 Mbps interface is receiving or

transmitting data.

1000M

OFF

The 1000 Mbps interface is not connected

or the connection fails.

Solid yellow

10/100 Mbps interface connection

succeeds.

Flashing yellow (6 Hz)

The 10/100 Mbps interface is receiving or

transmitting data.

LED of gigabit

combo interface

10/100M

OFF

The 10/100 Mbps interface is not

connected or the connection fails.

System Specifications

Table 1-3 System specifications of the WX5002 AC

Item Data

Dimensions (H × W × D) 43.6 × 440 × 300 mm (1.7 × 17.3 × 11.8 in.)

Weight 4.1 kg (9.0 lb.)

Management interface

One console interface, one 10/100 BASE-TX out-of-band

management interface

GE interfaces on the front panel

Two 10/100/1000 BASE-T auto-sensing Ethernet electrical

interfaces

Two gigabit SFP Ethernet optical interfaces

Optional SFP modules

1000 BASE-SX SFP optical module

1000 BASE-LX SFP optical module

Processor BCM1250 700 M

DRAM configuration DDRI 512 MB

Flash configuration 32 MB

Input voltage AC

Rated voltage range: 100 VAC to 240 VAC, 50 Hz or 60 Hz

Input voltage range: 90 VAC to 264 VAC, 47 Hz to 63 Hz

1-5

Item Data

Max power consumption (full load) 50 W

Operating temperature 0°C to 45°C (32°F to 113°F)

Relative humidity

(noncondensing)

10% to 90%

Either a gigabit SFP Ethernet optical interface or its corresponding 10/100/1000 BASE-T auto-sensing

Ethernet electrical interface can be used at a time.

SFP Modules

A WX5002 AC provides two gigabit SFP Ethernet optical interfaces. You can choose the following SFP

modules:

z 1000 BASE-SX SFP module

z 1000 BASE-LX SFP module

The following table describes the Ethernet optical interface attributes.

Table 1-4 Ethernet optical interface attributes

Description

Attribute

Multimode

short-haul

(850 nm)

Single-mode

medium-haul

(1310 nm)

Single-mode

long-haul

(1310 nm)

Single-mode

long-haul

(1550 nm)

Single-mode

ultra-long

haul (1550

nm)

Connector SFP/LC

Optical fiber

62.5

μm/125 μm

multimode

9 μm /125 μm

single-mode

9 μm /125 μm

single-mode

9 μm /125 μm

single-mode

9 μm /125 μm

single-mode

Max. transmission

distance

0.55 km

(0.34 mi)

10 km (6.21

mi)

40 km (24.86

mi)

40 km (24.86

mi)

70 km (43.50

mi)

Central wavelength 850 nm 1310 nm 1310 nm 1550 nm 1550 nm

Min. -9.5 dBm -9 dBm -2 dBm -4 dBm -4 dBm Optical

transmit

power

Max. 0 dBm -3 dBm 5 dBm 1 dBm 2 dBm

Receiving

sensitivity

-17 dBm -20 dBm -23 dBm -21 dBm -22 dBm

Operating mode

1000 Mbps

Full duplex

2-1

2 Installation Preparation

Safety Precautions

To avoid any device impairment and bodily injury caused by improper use, observe these rules:

z Pull the power plug(s) out of the AC before cleaning the AC. Do not clean the AC using wet cloth or

liquid.

z Keep the AC away from water or dampness. Prevent water or moisture from entering the AC

chassis.

z Do not place the AC on an unstable case or desk. The switch might be damaged severely in case

of a fall.

z Ensure proper ventilation in the equipment room and keep the vents of the AC free of obstruction.

z Make sure that the operating voltage is within the range labeled on the AC.

z Do not open the chassis when the AC is operating or when electrical hazards are present to avoid

electrical shocks.

z When replacing interface cards, wear ESD-preventive gloves to avoid damaging the cards.

Installation Site Checking

The WX5002 AC must be used indoors. You can mount a AC in a cabinet or on a workbench, but make

sure that:

z Adequate clearances are reserved at the air inlet/exhaust vents for heat dissipation.

z The cabinet or workbench has a good ventilation system.

z The cabinet is sturdy enough to support the AC and its accessories.

z The cabinet or workbench is well earthed.

To ensure normal operation and a long service life of your AC, install it in an environment that meets the

requirements described in the following subsections.

Requirements on Temperature/Humidity

You must maintain a proper temperature and humidity in the equipment room. A long term of high

humidity may lead to bad insulation, electricity leakage, mechanical property changes, and corrosion.

However, if the relative humidity is too low, captive screws may become loose as a result of contraction

of insulation washers and static electricity may be produced in a dry environment to jeopardize the

circuits on the device. A high temperature is the most undesirable condition, because it accelerates the

aging of insulation materials and thus significantly lowers the reliability and service life of the AC.

Requirements on Cleanness

Dust is a hazard to the operating safety of the AC. The dust accumulated on the chassis can be

adsorbed by static electricity and result in poor contact of metal connectors or metal contact points.

Especially, when the relative indoor humidity is low, electrostatic adsorption is more likely to happen.

This can not only shorten the service life of the AC but also cause communications failures. The

following table lists the dust concentration limit.

2-2

Table 2-1 Dust concentration limit in the equipment room

Physical active substance Concentration limit (particles/m

)

Dust

≤ 3 × 10

(No visible dust on the tabletop over three days)

Note: The dust particle diameter is ≥ 5 μm

Besides the dust requirements, the AC equipment room also needs to strictly meet the requirements on

the concentration of salt, acid, and sulfide. These harmful gases can accelerate the metallic corrosion

and the aging process of some parts. The specific limits of the harmful gases such as SO

, H

S, NO

and CI

are given in the following table.

Table 2-2 Limit on harmful gases in the equipment room

Gas Maximum concentration (mg/m

)

0.2

S 0.006

0.05

0.01

Requirements on Electromagnetic Susceptibility

The operation of your AC may be affected by external interferences, such as capacitance coupling,

inductance coupling, electromagnetic wave radiation, common impedance (including the grounding

system) coupling, and the conducted interference of leads (power cords, signaling cables and output

wires). To eliminate the interferences,

z For the AC power supply that adopts the TN system, use a single-phase three-wire power socket

with a protection earth (PE) to effectively filter interference from the power grid.

z Keep the AC away from high-power radio transmitters, radars, and high-frequency heavy-current

devices.

z Use electromagnetic shielding measures when necessary. For example, use shielded interface

cables.

z Route interface cables only indoors to prevent signal interfaces from getting damaged by

over-voltage or over-current caused by lightning strikes.

Laser Safety

WX5002 AC are Class 1 laser devices.

When the optional optical interfaces on a WX5002 AC are operating, avoid staring into the optical

interfaces because the high-energy laser beam emitted from the optical fiber may hurt your retina.

2-3

Installation Tools

z Flathead screwdriver

z Phillips screwdriver

z ESD-preventive wrist strap

The installation tools are not provided with WX5002 AC. You need to prepare them yourself.

3-1

3 Installation

When you ask your sales agent to maintain your AC, you must ensure that the

dismantlement-preventive seal on a mounting screw of the AC chassis is intact. If you want to open the

chassis, you should contact the agent for permission. Otherwise, you will bear any consequence

resulting from your actions.

Installation Procedure

Installing a AC onto a 19-Inch Rack

Follow these steps to mount the AC onto a standard 19-inch rack:

Step 1: Check that the rack is sturdy and properly earthed. Attach a mounting ear to both sides of the

AC front panel with screws.

Step 2: Place the AC on a tray and slide it to a proper position along the guide rails, reserving a suitable

clearance between the AC and the guide rails.

Step 3: Fix the mounting ears to the square-holed brackets with screws and make sure that the AC is

fixed horizontally and securely.

Figure 3-1 Install a AC onto a 19-inch rack

3-2

Installing a front mounting ear

The following figures illustrate the installation of a front mounting ear:

Figure 3-2 Install a front mounting ear onto a AC

Figure 3-3 Install a front mounting ear onto a square-holed bracket

Installing a AC on a Workbench

In many cases, standard 19-inch racks are not available to users and ACs are often installed on clean

workbenches. When installing an AC on a workbench,

z Make sure that the workbench is flat, sturdy and well earthed.

z Keep the environment well ventilated and reserve a clearance of 10 cm (3.9 in.) around the chassis

for heat dissipation.

z Place no heavy objects on the AC.

z Keep at least a vertical distance of 1.5 cm (0.59 in.) between ACs in the case of stack application.

3-3

Power Cords and Ground Wire Connection

Connecting the AC Power Cord

AC power socket (recommended)

You are recommended to use a single-phase three-wire power socket with a neural point or a

multifunction PC socket. The neutral point of the power in the building must be well grounded. Usually,

the neutral points of power supplies in buildings are already grounded during cabling. Still, you need to

check that the power supply of the building is reliably grounded.

Connecting the AC power cord

Step 1: Connect one end of the ground wire (delivered with the AC) to the grounding terminal on the rear

panel of the chassis and the other end to the near ground.

Step 2: Connect one end of the power cord to either power socket on the rear panel of the chassis, and

the other end to the power supply.

Step 3: Install the power cord retainer for the AC power cord. Insert the two ends of the power cord

retainer into the slots on both sides of the AC power socket, and then set the power cord into the notch

of the power cord retainer.

Figure 3-4 Install the AC power cord retainer

(1) Rear panel of the AC (2) Power cord retainer slots

(3) AC power cord retainer (4) AC power cord

z The AC power cord retainer can prevent the AC power cord from falling off.

z Whether a power cord retainer is needed depends on the power supply system of the country.

Step 4: Check whether the corresponding PWR LED on the front panel of the AC is ON. If the LED is ON,

the power cord is properly connected.

Make sure that the ground wire is properly connected before powering on the AC.

3-4

Connecting the Ground Wire

Connect the AC ground wire properly since it is crucial to lightning protection and electromagnetic

susceptibility (EMS).

The power input end of the AC is connected with a noise filter, whose central ground is directly

connected to the chassis, forming the chassis ground (also known as PGND). This chassis ground must

be securely grounded so that induced and leaked electricity can be safely discharged to the ground,

enhancing the EMS capability of the AC. Ground the AC as follows:

z When a grounding strip is available, attach one end of the yellow-green ground wire of the AC to

the grounding terminal on the grounding strip and fasten the captive nut. Note that the fire main and

lightning rod of a building are not suitable for grounding the AC. The ground wire of the AC should

be connected to the grounding device in the equipment room.

Figure 3-5 Ground the AC through a grounding strip

(1) AC power socket (2) Grounding terminal

(3) Protection ground wire (4) Grounding strip

z When there is no grounding strip but earth is available nearby and allows a grounding body to be

buried, hammer an angle steel or steel pipe longer than 0.5 m (1.64 ft) into the earth. In this case,

weld the yellow-green ground wire of the AC onto the angle steel or steel pipe, and treat the joint for

corrosion protection.

3-5

Figure 3-6 Ground the AC by burying a grounding body into the earth

(1) AC power socket (2) Grounding terminal (3) Protection ground wire

(4) Earth (5) Angle steel

z For an AC-powered AC, if neither of the above-mentioned two conditions is available, ground the

AC through a PE wire of the AC power supply. In this case, make sure the PE wire is well

connected to the ground in the power distribution room or on the AC transformer side.

Figure 3-7 Ground the AC through an AC PE wire

(1) AC power socket (2) Grounding terminal (3) Power transformer

(4) PE wire (5) Three-core AC power cord

Console Cable Connection

Console Cable

A console cable is an 8-core cable. One end of the cable is a crimped RJ-45 connector and is connected

to the console interface of the AC. The other end is a DB-9 female connector and is connected to the

9-pin serial interface on the console terminal.

Figure 3-8 shows a console cable.

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H3C WX5002ACCESSCONTROLLER Installation guide

Brand: H3C

Model: WX5002ACCESSCONTROLLER

Category: Servers

Type: Installation guide

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