H3C VG 31-08 Installation guide

H3C VG 31-08 Voice Gateway

Installation Manual

Hangzhou Huawei-3Com Technology Co., Ltd

http://www.huawei-3com.com

Manual Version: T2-08042Y-20060707-C-1.00

Co., Ltd. and its licensors

No part of this manual may be reproduced or transmitted in any form

or by any means without prior written consent of Hangzhou

Huawei-3Com Technology Co., Ltd.

Trademarks

H3C, Aolynk, , IRF, H

3

Care,

, Neocean, , TOP

G, SecEngine, SecPath, COMWARE, VVG, V

2

G, V

n

G, PSPT, NetPilot,

and XGbus are trademarks of Hangzhou Huawei-3Com Technology

Co., Ltd.

All other trademarks that may be mentioned in this manual are the

property of their respective owners.

Notice

The information in this document is subject to change without notice.

Every effort has been made in the preparation of this document to

ensure accuracy of the contents, but all statements, information, and

recommendations in this document do not constitute the warranty of

any kind, express or implied.

To obtain the latest information, please access:

http://www.huawei-3com.com

Technical Support

customer_service@huawei-3com.com

http://www.huawei-3com.com

About This Manual

Related Documentation

In addition to this manual, each H3C VG Series Voice Gateways

documentation set includes the following:

Manual Content

H3C VG Series Voice Gateways

Operation Manual

It provides guidelines to user

operations on the H3C VG

Series Voice Gateways.

H3C VG Series Voice Gateways

Command Manual

It provides all commands

available in the H3C VG Series

Voice Gateways as well as the

command usage and examples.

H3C VG Series Voice Gateways

Web-based Configuration

Manual

It provides guidelines to

Web-based configuration on the

H3C VG Series Voice

Gateways.

Organization

H3C VG 31-08 Voice Gateway Installation Manual is organized

as follows:

Chapter Contents

1 Product Overview

Profiles the core technology and

hardware features.

2 Installation Preparations

Focuses on the site requirements,

precautions, and tools for installation.

Chapter Contents

3 Installing the VG 31-08

Elaborates on the installation

flowchart and how to install H3C VG

31-08 Voice Gateway.

4 Booting and Configuring

the VG 31-08

Presents booting and configuration

fundamentals of H3C VG 31-08

Voice Gateway including setting up,

powering up the device, and basic

configuration procedures.

5 Software Maintenance

Lists the way to maintain the software

of H3C VG 31-08 Voice Gateway.

6 Troubleshooting

Introduces possible symptoms and

the solutions to them.

Conventions

The manual uses the following conventions:

I.

Command conventions

Convention Description

Boldface

The keywords of a command line are in

Boldface.

italic

Command arguments are in italic.

[ ]

Items (keywords or arguments) in square

brackets [ ] are optional.

{ x | y | ... }

Alternative items are grouped in braces

and separated by vertical bars. One is

selected.

[ x | y | ... ]

Optional alternative items are grouped in

square brackets and separated by vertical

bars. One or none is selected.

Convention Description

{ x | y | ... } *

Alternative items are grouped in braces

and separated by vertical bars. A minimum

of one or a maximum of all can be selected.

[ x | y | ... ] *

Optional alternative items are grouped in

square brackets and separated by vertical

bars. Many or none can be selected.

# A line starting with the # sign is comments.

GUI conventions

II.

Convention Description

< >

Button names are inside angle brackets.

For example, click <OK>.

[ ]

Window names, menu items, data table

and field names are inside square

brackets. For example, pop up the [New

User] window.

/

Multi-level menus are separated by forward

slashes. For example, [File/Create/Folder].

Symbols

III.

Convention Description

Warning

Means reader be extremely careful.

Improper operation may cause bodily

injury.

Caution

Means reader be careful. Improper

operation may cause data loss or damage

to equipment.

Convention Description

 Note Means a complementary description.

Environmental Protection

This product has been designed to comply with the requirements

on environmental protection. For the proper storage, use and disposal

of this product, national laws and regulations must be observed.

Installation Manual

H3C VG 31-08 Voice Gateway

Table of Contents

i

Table of Contents

Chapter 1 Product Overview ........................................................1-1

1.1 Introduction ........................................................................1-1

1.2 Hardware Features ............................................................1-2

1.2.1 Appearance.............................................................1-2

1.2.2 System Specifications.............................................1-3

1.2.3 LEDs........................................................................1-4

1.2.4 Interface Attributes..................................................1-6

Chapter 2 Installation Preparations .............................................2-1

2.1 Site Requirements..............................................................2-1

2.1.1 Temperature/Humidity.............................................2-1

2.1.2 Cleanliness..............................................................2-2

2.1.3 ESD Prevention.......................................................2-3

2.1.4 Electromagnetic Environment .................................2-4

2.1.5 Lightning Protection.................................................2-4

2.1.6 Checking the Rack/Workbench/Tabletop................2-4

2.2 Safety Precautions.............................................................2-5

2.3 Tools, Cables, Meters, and Devices..................................2-6

Chapter 3 Installing the VG 31-08 ................................................3-1

3.1 Installation Flowchart.........................................................3-1

3.2 Installing the VG 31-08 ......................................................3-2

3.2.1 Tabletop/Workbench Mounting...............................3-2

3.2.2 Rack Mounting.........................................................3-2

3.3 Connecting the Grounding Cable.......................................3-3

3.4 Connecting to the Console Terminal..................................3-4

Installation Manual

H3C VG 31-08 Voice Gateway

Table of Contents

ii

3.5 Connecting to the Ethernet................................................3-5

3.6 Connecting the Telephone.................................................3-7

3.7 Connecting the Telephone Cable......................................3-7

3.8 Connecting the Power Cord...............................................3-8

3.9 Verifying Installation...........................................................3-9

Chapter 4 Booting and Configuring the VG 31-08......................4-1

4.1 Booting...............................................................................4-1

4.1.1 Setting up a Configuration Environment .................4-1

4.1.2 Powering up the VG 31-08......................................4-5

4.1.3 Startup Process.......................................................4-7

4.2 Configuration Fundamentals..............................................4-9

4.2.1 Basic Configuration Procedures..............................4-9

4.2.2 Features of the Command Line Interface................4-9

4.2.3 Features of Web-based Configuration ..................4-10

Chapter 5 Software Maintenance.................................................5-1

5.1 Boot Menu..........................................................................5-1

5.2 Upgrading Application and Boot ROM Programs Using

XModem...................................................................................5-4

5.2.1 Upgrading the Application Program ........................5-4

5.2.2 Upgrading the Full Boot ROM Program..................5-7

5.2.3 Upgrading the Extended Segment of the Boot ROM

Program............................................................................5-9

5.3 Backing up and Restoring the Extended Segment of the Boot

ROM Program..........................................................................5-9

5.3.1 Backing up the Extended Segment of Boot ROM

Program in Flash Memory................................................5-9

5.3.2 Restoring the Extended Segment of Boot ROM

Program from Flash Memory..........................................5-10

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Table of Contents

iii

5.4 Repairing the Extended Segment of Boot ROM..............5-11

5.5 Upgrading the Application Program Using TFTP.............5-12

5.5.1 Setting up an Upgrading Environment..................5-12

5.5.2 Running TFTP Server ...........................................5-13

5.5.3 Configuring the VG 31-08......................................5-13

5.5.4 Downloading the Application Program..................5-16

5.6 Uploading/Downloading Configuration File and Program

Using FTP..............................................................................5-17

5.6.1 Setting up Uploading/Downloading Environment..5-17

5.6.2 Configuring the FTP Service on the VG 31-08......5-19

5.6.3 Uploading/Downloading Application/Boot ROM

Program/Configuration File ............................................5-20

5.7 Solutions when the Password is Lost..............................5-22

5.7.1 When a user password is lost ...............................5-22

5.7.2 When the Boot ROM Password is Lost.................5-25

Chapter 6 Troubleshooting...........................................................6-1

6.1 Troubleshooting the Power System...................................6-1

6.2 Troubleshooting the Configuration System........................6-1

Installation Manual

H3C VG 31-08 Voice Gateway

List of Figures

iv

List of Figures

Figure 1-1 Appearance of the VG 31-08.................................1-2

Figure 1-2 VG 31-08 front panel .............................................1-2

Figure 1-3 VG 31-08 rear panel..............................................1-2

Figure 1-4 LEDs on VG 31-08 front panel...............................1-5

Figure 3-1 Installation flowchart..............................................3-1

Figure 3-2 Rack mounting of the VG 31-08............................3-3

Figure 3-3 Console cable assembly........................................3-5

Figure 3-4 Ethernet cable assembly .......................................3-6

Figure 4-1 Local configuration through the console port.........4-1

Figure 4-2 Set up a new connection .......................................4-2

Figure 4-3 Set the connection port..........................................4-3

Figure 4-4 Set communication parameters.............................4-4

Figure 4-5 Set the terminal type..............................................4-5

Figure 5-1 The Send File dialog box.......................................5-6

Figure 5-2 The Sending File interface.....................................5-6

Figure 5-3 Set up an environment for upgrading through

TFTP......................................................................5-12

Figure 5-4 Set up an environment for local uploading/downloading

through FTP..........................................................................5-18

Figure 5-5 Set up an environment for remote uploading/downloading

through FTP

.....................................................................5-19

Installation Manual

H3C VG 31-08 Voice Gateway

List of Tables

v

List of Tables

Table 1-1 System Specifications..............................................1-3

Table 1-2 LEDs........................................................................1-5

Table 1-3 Attributes of the console port...................................1-6

Table 1-4 Attributes of the FE interface...................................1-6

Table 1-5 Attributes of the FXS port ........................................1-7

Table 1-6 Attributes of the FXO port........................................1-8

Table 2-1 Temperature/Humidity requirements in the equipment

room .................................................................................2-1

Table 2-2 Requirement on dust content in the equipment

room ........................................................................2-2

Table 2-3 Limits on harmful gas contents in the equipment

room ........................................................................2-2

Installation Manual

H3C VG 31-08 Voice Gateway

Chapter 1

Product Overvie

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1-1

Chapter 1 Product Overview

1.1 Introduction

H3C VG 31-08 Voice Gateway (hereinafter referred to as VG

31-08) is a new-generation access device intended for enterprise and

small office, home office (SOHO) users. It integrates the access of

voice, fax, and data signals over Internet protocol (IP) networks,

functioning to transform analog voice or fax signals to IP data and

forward the data.

The VG 31-08 provides abundant IP telephony features, such as

one-to-one FXS-FXO port binding, emergency function, Voice over IP

(VoIP), Fax over IP (FoIP), call control, resource management, and

maintenance management, as well as multiple coding schemes. It

also supports DHCP Client, boasting excellent price/performance

ratio.

The VG 31-08 provides eight foreign exchange station (FXS)

ports, foreign exchange office (FXO) ports and one Ethernet interface.

FXS ports are used to connect analog telephones; FXO ports are used

to connect private branch exchanges (PBXes) through trunk lines; the

Ethernet interfaces are used to connect to the Internet.

Installation Manual

H3C VG 31-08 Voice Gateway

Chapter 1

Product Overvie

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1-2

1.2 Hardware Features

1.2.1 Appearance

Figure 1-1 Appearance of the VG 31-08

Figure 1-2 VG 31-08 front panel

Figure 1-3 VG 31-08 rear panel

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Chapter 1

Product Overvie

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1-3

1.2.2 System Specifications

Table 1-1 System Specifications

Item Description

Fixed interfaces

One console port

Eight FXO ports

Eight FXS ports

One Ethernet interface

Boot ROM 512 KB

SDRAM

64 KB (default)

128 MB (maximum)

Flash memory 8 MB

Physical dimensions (H × W × D)

42 × 436 × 360 mm (1.7 ×

17.2 × 14.2 in.)

Weight 5 kg (11.0 lb)

Input voltage

Rated voltage:

100 VAC to 240 VAC, 50/60

Hz

Max. voltage:

90 VAC to 264 VAC, 47/63 Hz

Max. power consumption 35 W

Installation Manual

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Chapter 1

Product Overvie

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1-4

Item Description

Operating

temperature

0°C to 40°C (32°F to 104°F)

Non-operating

temperature

–40°C to +70°C (–40°F to

+158°F)

Operating relative

humidity

(noncondensing)

10% to 90%

Working

temperature

Non-operating

relative humidity

(noncondensing)

5% to 95%

 Note:

z Synchronous dynamic random access memory (SDRAM) is where

the host applications are running.

z Flash memory stores programs and configuration files.

1.2.3 LEDs

The VG 31-08 has 19 LEDs in total as described in the following

figure.

Installation Manual

H3C VG 31-08 Voice Gateway

Chapter 1

Product Overvie

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1-5

(1) PWR LED (2) Fan LED

(3) FXO LEDs (0 to 7) (4) FXS LEDs (0 to 7)

(5) Ethernet interface LED

Figure 1-4 LEDs on VG 31-08 front panel

Table 1-2 LEDs

LED Description

PWR

OFF indicates the VG 31-08 is not powered

on.

ON means the VG 31-08 is powered on.

FAN

ON indicates the fan is running normally.

OFF means the fan is not running normally.

FXO 0 to 7 ON indicates there is a call.

FXS 0 to 7 ON indicates there is a call.

Ethernet interface

OFF indicates that no LAN link is present.

ON indicates a LAN link is present.

Fast blinking indicates data is being sent

and/or transmitted on the Ethernet interface.

Installation Manual

H3C VG 31-08 Voice Gateway

Chapter 1

Product Overvie

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1-6

1.2.4 Interface Attributes

The VG 31-08 provides one console port, one 10/100 Mbps

Ethernet interface, FXS ports and FXO ports. The following

subsections describe the attributes of these ports.

I. Console port (CON)

Table 1-3 Attributes of the console port

Attribute Description

Connector RJ-45

Number of

connectors

1

Cable Console cable

Interface standard RS232

Baud rate 9600 bps (default) to 115200 bps

Services

Connection to an ASCII terminal

Connection to a serial port on a local PC to

run terminal emulation program on the PC

II. FE interface

Table 1-4 Attributes of the FE interface

Attribute Description

Connector RJ-45

Number of

connectors

1

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Attribute Description

Cable Straight-through cable, crossover cable

Frame format

Ethernet_II

Ethernet_SNAP

Operating mode

10/100 Mbps auto-sensing

Full duplex/Half duplex auto-sensing

Network protocol IP

III. FXS port

Table 1-5 Attributes of the FXS port

Attribute Description

Connector RJ-11

Number of ports 8

Cable Telephone cable

Interface

standard

Subscriber circuit interface compliant with ITU

Q.552

Overcurrent and overvoltage protection

compliant with ITU K.20

Dial-up mode

Supports GB3378-compliant DTMF instead of

pulse dialup

Frequency 300 Hz to 3400 Hz

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1-8

IV. FXO port

Table 1-6 Attributes of the FXO port

Attribute Description

Connector RJ-11

Number of

connectors

8

Cable Telephone cable with ferrite bead

Interface

standard

Trunk interface of the loop compliant with ITU

Q.552

Overcurrent and overvoltage protection

compliant with ITU K.20

Dial-up mode

Supports GB3378-compliant DTMF instead of

pulse dialup

Bandwidth 300 Hz to 3400 Hz

Installation Manual

H3C VG 31-08 Voice Gateway

Chapter 2

Installation Preparations

2-1

Chapter 2 Installation Preparations

2.1 Site Requirements

The VG 31-08 is intended for indoor use only. To ensure normal

operation and longevity of your device, install it in an environment that

meets the requirements below.

2.1.1 Temperature/Humidity

You must keep the temperature and humidity in the equipment

room within a certain range. Long-term high humidity will lead to bad

insulation or even electricity leakage, mechanical property change,

and corrosion. However, too low relative humidity is likely to leave

captive screws loose due to contraction of insulation washers and

static electricity that threatens the CMOS circuit on the device. High

temperature accelerates aging of insulation materials and lowers

reliability and service life of your VG 31-08.

The following table lists temperature and humidity requirements

for the VG 31-08.

Table 2-1 Temperature/Humidity requirements in the equipment

room

Temperature Relative humidity

0°C to 40°C (32°F to 104°F)

10% to 90%

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