Jabra Evolve 65t MS
Why does call control not work with my ShoreTel softphone
even though I followed the post installation steps of Jabra
Direct?
Compatible Mitel/Shoretel softphones
Mitel/Shoretel Communicator v.14, 15
Mitel/Shoretel Connect Onsite
Confirm successful installation
Call control may not work because the ShoreTel Telephony Interface is not
installed properly, or the Mitel/ShoreTel softphone failed to configure
properly. Use the following steps to check the installation and
configuration.
1. In the Control Panel, click Phone and Modem.
2. On the Advanced tab, verify that ShoreTel Remote TAPI Service
Provider is listed as shown in the following screenshot.
02/10/2022 13:10
https://www.jabra.in/supportpages/jabra-evolve-65t/6598-832-109/faq/07dfc668-2241-
48c8-a7f6-9a778e76c96f
Page 1 of 3
(enable) is selected.
5. If you cannot verify these steps, the ShoreTel Remote TAPI Service
Provider is not installed properly. Reinstall it, and then reboot your
computer.
6. Verify that the ShoreTel integration displays the Ready status in the
Jabra Direct home screen.
02/10/2022 13:10
https://www.jabra.in/supportpages/jabra-evolve-65t/6598-832-109/faq/07dfc668-2241-
48c8-a7f6-9a778e76c96f
Page 3 of 3
-
1
-
2
-
3
Ask a question and I''ll find the answer in the document
Finding information in a document is now easier with AI
Related papers
-
Jabra Evolve 75 User manual
-
Jabra Evolve 30 II User manual
-
Jabra Evolve 65 MS Stereo Operating instructions
-
Jabra Evolve2 65 Operating instructions
-
Jabra Evolve2 40 User manual
-
-
Jabra BIZ 2400 Operating instructions
-
Jabra PRO 935 Operating instructions
-
-
Jabra Evolve 30 Operating instructions