Panasonic AW-UE20 User manual

DVQP2657YA

W0222AM1042 -AV-PS

ENGLISH

Model No. AW-UE20KP

Model No. AW-UE20WP

Model No. AW-UE20KE

Model No. AW-UE20WE

Model No. AW-UE20KED

Model No. AW-UE20WED

Operating Instruction

Operations and Settings

4K Integrated Camera

Operations and Settings

Operating Instructions

This "Operations and Settings" describes how to operate the unit and how to

establish its settings.

For more information on how to perform basic operation and installation, refer to

the Operating Instructions "Basics".

2

Operating Instructions

Read this first! (For AW-UE20KP, AW-UE20WP)

ENGLISH

3

4

Read this first! (For AW-UE20KE, AW-UE20WE, AW-UE20KED, AW-UE20WED)

ENGLISH

5

Importer for UK:

Panasonic Connect UK,

a branch of Panasonic Connect Europe GmbH,

Maxis 2, Western Road, Bracknell, Berkshire, RG12 1RT

Read this first!

(For AW-UE20KE, AW-UE20WE, AW-UE20KED, AW-UE20WED) (continued)

ENGLISH

Caution for AC Mains Lead

FOR YOUR SAFETY PLEASE READ THE FOLLOWING TEXT CAREFULLY.

This product is equipped with 2 types of AC mains cable. One is for continental Europe, etc. and

the other one is only for U.K.

Appropriate mains cable must be used in each local area, since the other type of mains cable is not suitable.

indicates safety information

FOR CONTINENTAL EUROPE, ETC.

Not to be used in the U.K.

FOR U.K. ONLY

If the plug supplied is not suitable for

your socket outlet, it should be cut off and

appropriate one fitted.

FOR U.K. ONLY

This appliance is supplied with a moulded three pin

mains plug for your safety and convenience.

A 13 amp fuse is fitted in this plug.

Should the fuse need to be replaced please ensure that

the replacement fuse has a rating of 13 amps and that it

is approved by ASTA or BSI to BS1362.

Check for the ASTA mark

or the BSI mark on

the body of the fuse.

If the plug contains a removable fuse cover you must

ensure that it is refitted when the fuse is replaced.

If you lose the fuse cover the plug must not

be used

until a replacement cover is obtained.

A replacement fuse cover can be purchased from your

local Panasonic Dealer.

How to replace the fuse

1. Open the fuse compartment with a

screwdriver.

Or

2. Replace the fuse.

Or Fuse

Fuse

6

Manufactured by: Panasonic Connect Co., Ltd.

4-1-62 Minoshima, Hakata-ku, Fukuoka 812-8531, Japan

Importer: Panasonic Connect Europe GmbH

Authorized Representative in EU: Panasonic Testing Centre

Winsbergring 15, 22525 Hamburg, Germany

Read this first!

(For AW-UE20KE, AW-UE20WE, AW-UE20KED, AW-UE20WED) (continued)

ENGLISH

EMC NOTICE FOR THE PURCHASER/USER OF THE APPARATUS

1. Pre-requisite conditions to achieving compliance with the above standards

<1> Peripheral equipment to be connected to the apparatus and special connecting cables

 The purchaser/user is urged to use only equipment which has been recommended by us as peripheral

equipment to be connected to the apparatus.

 The purchaser/user is urged to use only the connecting cables described below.

<2> For the connecting cables, use shielded cables which suit the intended purpose of the apparatus.

 Video signal connecting cables

Use double shielded coaxial cables, which are designed for 75-ohm type high-frequency applications, for

SDI (Serial Digital Interface).

Coaxial cables, which are designed for 75-ohm type high-frequency applications, are recommended for

analog video signals.

 Audio signal connecting cables

If your apparatus supports AES/EBU serial digital audio signals, use cables designed for AES/EBU.

Use shielded cables, which provide quality performance for high-frequency transmission applications, for

analog audio signals.

 Other connecting cables (IEEE1394, USB)

Use double shielded cables, which provide quality performance for high-frequency applications, as

connecting cables.

 When connecting to the DVI signal terminal, use a cable with a ferrite core.

 If your apparatus is supplied with ferrite core(s), they must be attached on cable(s) following instructions in

this manual.

2. Performance level

The performance level of the apparatus is equivalent to or better than the performance level required by these

standards.

However, the apparatus may be adversely affected by interference if it is being used in an EMC environment,

such as an area where strong electromagnetic fields are generated (by the presence of signal transmission

towers, cellular phones, etc.). In order to minimize the adverse effects of the interference on the apparatus in

cases like this, it is recommended that the following steps be taken with the apparatus being affected and with its

operating environment:

1. Place the apparatus at a distance from the source of the interference.

2. Change the direction of the apparatus.

3. Change the connection method used for the apparatus.

4. Connect the apparatus to another power outlet where the power is not shared by any other appliances.

7

8

Trademarks and Registered Trademarks

 Microsoft®, Windows®, Windows® 7, Windows® 10, Microsoft Edge, and Internet Explorer® are either registered

trademarks or trademarks of Microsoft Corporation in the United States and other countries.

 Apple, Mac, macOS, OS X, Safari are registered trademarks of Apple Inc., in the United States and other

countries.

 Google Chrome™ browser trademarks of Google LLC.

 Intel® and Intel® Core™ are trademarks or registered trademarks of Intel Corporation in the United States and

other countries.

 Adobe® and Reader® are either registered trademarks or trademarks of Adobe Systems Incorporated in the

United States and/or other countries.

 The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered

trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

 Other names of companies and products contained in these Operating Instructions may be trademarks or

registered trademarks of their respective owners.

About Copyright and License

Distributing, copying, disassembling, reverse compiling, reverse engineering, and also exporting in violation of export

laws of the software provided with this unit are expressly prohibited.

Abbreviations

For the purposes of this manual, the model numbers of the units are given as listed in the table below.

Model number of unit Model number given in manual

AW-UE20KP, AW-UE20WP

AW-UE20KE, AW-UE20WE

AW-UE20KED,

AW-UE20WED

AW-UE20

AW-RP60 AW-RP60

AW-RP150G AW-RP150

Illustrations and screen displays featured in the manual

What is shown in the manual’s illustrations and screen displays may differ from how it is actually appears.

9

Disclaimer of Warranty

IN NO EVENT SHALL Panasonic Connect Co., Ltd. BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR

REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT

NOT LIMITED TO BELOW:

1. ANY DAMAGE AND LOSS, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL,

CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT;

2. PERSONAL INJURY OR ANY DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT OPERATION

OF THE USER;

3. UNAUTHORIZED DISASSEMBLE, REPAIR OR MODIFICATION OF THE PRODUCT BY THE USER;

4. INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED, DUE TO ANY REASON

OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT;

5. ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISING OUT OF THE

SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY;

6. ANY DEMANDS FOR COMPENSATION, CLAIMS, ETC. OCCASIONED BY THE INFRINGEMENT OF

PRIVACY BY INDIVIDUALS OR ORGANIZATIONS WHOSE IMAGES WERE SHOT BY THE USER BECAUSE

THESE IMAGES (INCLUDING THE RECORDINGS MADE) WERE MADE AVAILABLE BY THE USER

BECAUSE IN THE PUBLIC DOMAIN. FOR SOME REASON OR OTHER OR BECAUSE THE IMAGES ENDED

UP BEING USED FOR PURPOSES OTHER THAN THE ONE DESCRIBED ABOVE;

7. LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE.

10

Contents

Operating Instructions ...................................................................................................................... 2

Read this first! (For AW-UE20KP, AW-UE20WP) ............................................................................. 2

Read this first! (For AW-UE20KE, AW-UE20WE, AW-UE20KED, AW-UE20WED) .......................... 4

Disclaimer of Warranty ..................................................................................................................... 9

Getting Started ............................................................................................................................... 14

Required Personal Computer Environment ............................................................................ 14

Network security ..................................................................................................................... 15

Characteristics ............................................................................................................................... 16

Accessories ................................................................................................................................... 18

Optional Accessories .............................................................................................................. 18

Operating Precautions ................................................................................................................... 19

Parts and Functions ....................................................................................................................... 21

Wireless Remote Control (optional accessory) .............................................................................. 25

Network Settings ............................................................................................................................ 29

Use the Easy IP setup Software ............................................................................................. 29

Use the EasyIP Setup Tool Plus Software to Establish the Unit’s Settings ............................. 31

Setting the Initial Account ....................................................................................................... 33

Basic Shooting Operation .............................................................................................................. 35

Power on and Power Off the Camera Unit ..................................................................................... 36

Power on the Camera Unit ..................................................................................................... 36

Power off the Camera Unit ..................................................................................................... 36

Priority Mode.................................................................................................................................. 37

Selecting the Scene Mode ........................................... 39

Scene Mode Types ................................................................................................................. 39

How to select the Scene mode ............................................................................................... 39

Operating the Camera unit ............................................................................................................ 41

Control the Picture’s Direction (using the wireless remote control) ......................................... 41

Zoom In/Out Function (using the wireless remote control) ..................................................... 41

Switching the Direction or Zoom Speed (using the wireless remote control) .......................... 41

Control the Picture’s Direction (using the controller) ............................................................... 41

Zoom In/Out Function (using the controller) ........................................................................... 41

Switching the Direction or Zoom Speed (using the controller) ................................................ 41

What to do when Encountering Problems in the Basic Shooting Operations ................................. 42

Advanced Operations .................................................................................................................... 43

Preset Memories .................................................................................................................... 43

Adjust the White Balance ....................................................................................................... 44

Automatic Adjustment (AWB: AWB A or AWB B) ............................................................. 44

Auto Tracking White Balance Adjustment (ATW) ............................................................. 45

3200K and 5600K Presets ............................................................................................... 45

Menu Operation ............................................................................................................................. 46

11

Operations Table .................................................................................................................... 46

When performing the operations using the wireless remote control ....................................... 46

Menu Items .................................................................................................................................... 48

Main Menu Screen ................................................................................................................. 48

Camera Menu ......................................................................................................................... 48

Scene .............................................................................................................................. 49

Picture Level .................................................................................................................... 49

AGC MaxGain ................................................................................................................. 49

Slow Shutter .................................................................................................................... 50

Iris Mode .......................................................................................................................... 50

Shutter Mode ................................................................................................................... 50

Gain ................................................................................................................................. 51

Frame Mix ....................................................................................................................... 51

Auto F. Mix Max Gain ...................................................................................................... 51

Chroma Level .................................................................................................................. 51

White Balance Mode ....................................................................................................... 52

R Gain ............................................................................................................................. 52

B Gain ............................................................................................................................. 52

Pedestal .......................................................................................................................... 52

Detail ............................................................................................................................... 53

Contrast ........................................................................................................................... 53

DRS ................................................................................................................................. 53

Back Light COMP ............................................................................................................ 53

DNR................................................................................................................................. 53

System Menu .......................................................................................................................... 54

Priority Mode ................................................................................................................... 54

Frequency ....................................................................................................................... 55

Format ............................................................................................................................. 56

Install Position ................................................................................................................. 57

Preset Speed Table ......................................................................................................... 57

Preset Speed ................................................................................................................... 57

Preset Scope ................................................................................................................... 57

Speed with Zoom Position ............................................................................................... 58

Focus Mode ..................................................................................................................... 58

Focus Adjust With PTZ .................................................................................................... 58

Zoom Mode ..................................................................................................................... 58

Max Digital Zoom............................................................................................................. 59

Digital Extender ............................................................................................................... 59

Tally ................................................................................................................................. 59

Wireless ID ...................................................................................................................... 60

OSD off with Tally ............................................................................................................ 60

Color Bar ......................................................................................................................... 60

12

Audio ............................................................................................................................... 60

Input Type ........................................................................................................................ 61

Volume Level ................................................................................................................... 61

Plugin Power ................................................................................................................... 61

Serial Com. Protocol........................................................................................................ 61

Connector Select ............................................................................................................. 61

Baud Rate ....................................................................................................................... 62

Camera Address .............................................................................................................. 62

Maintenance Menu ................................................................................................................. 63

Language ........................................................................................................................ 63

Firmware Version ............................................................................................................ 63

IP Address ....................................................................................................................... 64

Subnet Mask ................................................................................................................... 64

Default Gateway .............................................................................................................. 64

MAC Address .................................................................................................................. 64

Initialize ........................................................................................................................... 65

Menu Table .................................................................................................................................... 66

Web Screen Start-up ..................................................................................................................... 69

Connecting to Web Screen by Using a PC ............................................................................. 70

Switching between Live and Setup Screen ............................................................................ 71

Web Live Screen Operation ........................................................................................................... 72

Select the Setup Screen ......................................................................................................... 75

Basic Settings ......................................................................................................................... 76

Selecting Priority Mode.................................................................................................... 76

Live Page (Camera Title) ................................................................................................. 77

Date & Time ..................................................................................................................... 78

Video over IP ................................................................................................................... 79

Audio ............................................................................................................................... 81

System Settings .............................................................................................................. 91

User Mng. (User Management) .............................................................................................. 97

User auth. (User authentication) ...................................................................................... 97

Network Settings .................................................................................................................... 99

Network ........................................................................................................................... 99

RTMP Setting ................................................................................................................ 103

NTP ............................................................................................................................... 104

Maintenance Settings ........................................................................................................... 106

Language ...................................................................................................................... 106

Product Info. .................................................................................................................. 107

Default Reset ................................................................................................................. 109

System Log ................................................................................................................... 110

Backup .......................................................................................................................... 112

Controllable functions .................................................................................................... 113

13

Troubleshooting ........................................................................................................................... 115

Operation ....................................................................................................................... 115

Video ............................................................................................................................. 117

IP images ...................................................................................................................... 118

USB ............................................................................................................................... 118

Specification ................................................................................................................................ 119

Index ............................................................................................................................................ 123

14

Getting Started

Required Personal Computer Environment

CPU Intel® CoreTM i5 3.2 GHz or higher (Skylake 6500 or later)

Memory 4 GB or more

Network function 100BASE-T/TX or 1000BASE-T,

RJ-45 connector

Image display Resolution: 1920 x 1080 pixels or more

Color generation: True Color 24-bit or more

Supported operating

systems and web

browsers

For Windows:

Microsoft® Windows® 10

Windows® Internet Explorer® 11

64-bit/32-bit

Microsoft Edge

Google Chrome

For Mac:

macOS 10.15

macOS 10.14

macOS 10.13

macOS 10.12

OS X 10.11

Safari

Google Chrome

Other Graphics card support hardware acceleration

(for decode H.264/H.265/JPEG streaming)

Adobe® Reader®

(for viewing the operating instructions available on the website)

IMPORTANT

Failure to provide the required personal computer environment may slow down the delineation of the images on

the screen, make it impossible for the web browser to work and cause other kinds of problems.

[Note]

 Depending on the software version of the unit, an update may be necessary.

 For the latest information on compatible operating systems, and web browsers, visit the support site at the

website: https://pro-av.panasonic.net/

15

Network security

As you will use the unit connected to a network, your attention is called to the following security risks.

1) Leakage or theft of information through the unit

2) Use of the unit for illegal operations by persons with malicious intent

3) Interference with or stoppage of the unit by persons with malicious intent

It is your responsibility to take precautions such as those described below to protect yourself against the above

network security risks.

 Enable user authentication from web screen.

 Use the unit in a network secured by a firewall, etc.

 If the unit is connected to a network that includes personal computers, make sure that the system is not infected. By

computer viruses or other malicious entities (using a regularly updated antivirus program, anti-spyware program,

etc.)."

 Protect your network against unauthorized access by restricting users to those who log in with an authorized user

name and password.

 After accessing the unit as an administrator, be sure to close all web browsers.

 Change the administrator password periodically.

 To avoid passwords that can be guessed easily by third parties, set a password of at least 8 characters in length,

including at least 3 different types of characters, such as upper case, lower case, numbers, and symbols

 Restrict access to the unit by authenticating the users, for example, to prevent setting information stored on the unit

from leaking over the network.

 Do not install the camera in locations where the camera or the cables can be destroyed or damaged by persons

with malicious intent.

 Avoid connections that use public lines.

[Note]

 Notes on user authentication

User authentication on the unit can performed via digest authentication or basic authentication. If basic

authentication is used without the use of a dedicated authentication device, password leaks may occur.

We recommend using digest authentication.

 Usage restrictions

Use of the same segment is recommended for the network in which the unit and personal computer are connected.

If the equipment uses connections with different segments, events based on the settings inherent to the network

equipment, for instance, may occur so check this thoroughly prior to operation.

16

Characteristics

Multiple number of formats supported

You can switch between the following formats via the

camera menus or a web browser.

[50Hz]

2160/25p (HDMI Only),

1080/50p, 1080/25p,

1080/50i,

720/50p

[59.94Hz]

2160/29.97p (HDMI Only),

1080/59.94p, 1080/29.97p,

1080/59.94i,

720/59.94p

[60Hz]

2160/30p (HDMI Only),

1080/60p, 1080/30p,

1080/60i,

720/60p

1/2.8-type MOS sensor and 12× zoom lens featured

 1/2.8-type MOS sensor and DSP (digital signal

processor) are incorporated. High-quality pictures

are obtained by video processing in many different

kinds of ways.

 In addition to its optical 12× zoom lens, the unit

comes with a 4× digital zoom to achieve high-quality

images that overflow with ambiance.

 The unit is equipped with functions that allow clean

and clear reproduction of images in a wide range of

applications, such as dynamic range stretch (DRS)

functions that compensate for overexposure and

loss of dark detail and a digital noise reduction

(DNR) function that allows you to shoot scenes

clearly by minimizing image lag even in dark

locations.

Standard serial communication support

 Connect up to seven cameras to a commercially

available controller via RS-232C interface.

Integrated pan-tilt head unit, camera and lens to

facilitate installation

 By designing the camera, lens and pan-tilt head as a

single integrated unit, the time taken for the

installation work has been drastically reduced.

Flexible camera layout enabled by simple

connection and installation

 The unit features excellent connectivity and

installability thanks to the IP control; a lightweight

main unit, and the turn-lock mechanism, which

enables the user to install it on his or her own (only

when used indoors).

[Note]

Bear in mind that the unit is designed to be used

indoors only: It cannot be used outdoors.

 The compact camera unit realizes space-saving

installation. The unit is suitable for replacing an

existing camera or for expanding the current

system.

Use in online meetings

The unit supports UVC so the video and audio signals

can be output over USB. By using the PTZ virtual USB

Driver software and connecting with a LAN cable, it is

possible to use the unit as a usb camera.

Easy operation of unit enabled by its integration

with a high-performance pan-tilt head unit

 High-speed operations with maximum speed of

200°/s during preset, and 100°/s during manual

 Wide rotational angles with a panning range of

±170° and a tilting range from –30° to +90°

 Storage of up to 100 positions in the preset memory

(The number of preset memories that can be used

varies from one controller to another.)

IP video output function featured

 The unit is equipped with image compression and IP

transmission LSI capabilities. In addition, output at

up to 30 fps is possible for 4K images and up to 60

fps for Full HD images.

 Employing the functions of this chip together with IP

control opens the door to uses in a wide range of

applications including the control of the camera from

a remote location.

17

Use of easy-to-operate wireless remote control

(optional accessory) is possible

 A wireless remote control capable of operating up to

four units can be used.

It can easily be used to set the various functions or

switch between them while viewing the menu

screens.

High degree of compatibility with Panasonic’s

currently available controllers, enabling a flexible

system to be put together

 A maximum of five units can be operated by serial

control from one of Panasonic’s currently available

controllers (AW-RP60, AW-RP150).

The unit can also be used together with the cameras

and pan-tilt head unit systems currently available from

Panasonic Connect Co., Ltd. so that an existing system

can be used to advantage to put together a system that

is even more flexible.

[Note]

 It may be necessary to upgrade the version of the

controller in order to support the unit.

 The maximum distances between the units and

controller is 1000 meters (3280 ft). (when serial

control is exercised)

Use of an external device or some other means

must be provided separately in order to extend the

video signal connections.

PoE+ *1 eliminates need for camera power

configurations

 Configurations for camera’s power supply are not

necessary when the unit is connected to a network

device that supports the PoE+ standard

(IEEE802.3at compliant)*2.

[Note]

 If the AC adaptor and a PoE+ power supply are

connected simultaneously, the AC adaptor will

have priority.

 Use a category 5e cable or higher when using

a PoE+ power supply.

The maximum length of the cable between the

power supply unit and the unit is 100 meters (328

ft). Using a cable that is lower than category 5e

may result in reduced power supply capabilities.

*1: Power over Ethernet Plus.

Referred to as “PoE+” in this manual.

*2: For details on PoE+ power supply devices for

which operation has been verified, consult

your local dealer.

Op

18

Accessories

Check that the following accessories are present and accounted for.

After removing the product from its container, dispose of packing materials in an appropriate manner.

AC Adaptor

Cable fixing bracket

Power Cable

Lens cap

Drop-prevention wire

Bracket mounting

screws

M4 x 10 mm

(4 screws)

Mount bracket

for installation

surface

Main unit mounting

screws

M4 x 6 mm

(2 screws)

Cable Ties (x2) Screw for

cable fixing bracket

M2.6 x 5 mm

(1 screw)

Optional Accessories

 Wireless remote control AW-RM50AG (Size “AA” dry battery x 2, obtained separately)

 Direct ceiling mount bracket WV-Q105A"

[Note] For details on optional accessories, refer to the catalog or consult your local dealer.

19

Operating Precautions



Shoot under the proper lighting conditions.

To produce pictures with eye-pleasing colors, shoot

under the proper lighting conditions. The pictures may

not appear with their proper colors when shooting

under fluorescent lights. Select the proper lighting as

required.

 To ensure a stable performance in the long term

Using the unit for prolonged periods in locations

where the temperature and humidity levels are high

will cause its parts to deteriorate, resulting in a

reduction of its service life. (Recommended

temperature: Max. 35 oC (95 °F))

Ensure that a cooling unit or heating unit will not blow

any air directly toward the installation location.

 Do not point the camera at strong lights.

When parts of the MOS sensor are exposed to

spotlights or other strong lights, blooming (a

phenomenon where the edges of strong lights

become blurred) may occur.

 What happens with high-brightness subjects

Flare may occur if an extremely bright light source is

pointed at the lens. In a case like this, change the

angle or take some other remedial action.

 Color bars

Color bars are used to adjust the color phase, and the

widths and positions of these bars may differ from

other models.

 Concerning PoE+ power supply

The unit complies with the IEEE802.3at standard.

Use a compatible Ethernet hub and PoE+ injector to

use a PoE+ power supply.

 Turn off the power before connecting or

disconnecting the cables.

Always be sure to turn off the power before

connecting or disconnecting the cables.

 When using the automatic functions

In the [Scene] such as the camera menu, the initial

settings on some items has been set to auto, making

it impossible for these items to be operated manually.

To operate them manually, switch from the auto

settings to the manual settings as required.

When using the ATW (auto tracking white

adjustment) function under fluorescent lights, the

white balance may vary.



Operating temperature range

Avoid using the unit in cold locations where the

temperature drops below 0 oC (32 °F) or hot locations

where the temperature rises above 40 oC (104 °F)

since these temperatures downgrade the picture

quality and adversely affect the internal parts.

Also, it may take a few minutes to stabilize the image

when used in low temperatures. We recommend that

you turn on this unit before use.

 Concerning the HDMI interface standard

This unit has been certified as HDMI-compatible, but

on rare occasions images may not be displayed

depending on the HDMI device which has been

connected to the unit.

 When the unit is not in use

Turn off the unit’s power when it is not in use. When

the unit is no longer going to be used, do not leave it

lying around, but be absolutely sure to dispose of it

properly.

 Do not touch the optical system.

Under no circumstances must they be touched. In the

unlikely event that they have become dusty, remove

the dust by using a camera blower or by wiping them

gently with a lens cleaning paper.

 Do not point the camera directly at the sun or a

laser beam, no matter whether it is turned on or

not.

Taking images of the sun, laser beams, or other

brightly lit subjects for prolonged periods of time may

damage the MOS sensor.

 Personal computer used

If the same image is displayed for a prolonged period

on a PC monitor, the monitor may be damaged. Use

of a screen saver is recommended.

 Concerning the IP address setting

Do not run the Easy IP Setup Software on a multiple

number of personal computers for a single camera

and set the IP address at the same time.

Otherwise, you will be unable to complete the proper

procedure and set the IP address correctly.

20



H.264/H.265 patent pool licensing

This product is licensed based on the AVC Patent

Portfolio License, and the license does not extend

beyond uses by users, who engage in the acts

described below, for their own personal and

non-profit applications.

(i) Recoding of image information in compliance with

the AVC standard (hereafter, “AVC videos”)

(ii) Playing of AVC videos recorded by consumers

engaging in personal activities or AVC videos

acquired from licensed providers

For details, visit MPEG LA, LLC website

(http://www.mpegla.com).

 Handle the unit carefully.

Do not drop the unit or subject it to strong impact or

vibration. Doing so may cause the unit to malfunction.

 Keep the unit away from water

Avoid all direct contact with water. Otherwise,

problems may occur.

 Do not use the unit in oily-smoky or dusty places.

Performance may be adversely affected if small

particles or other foreign objects get inside the

product.

Take extra care in environments where a special

effect such as theatrical smoke is used.

 Do not allow foreign matter to make contact with

the rotating parts.

Failure to obey may cause the unit to malfunction.



Disposal of the unit

When the unit has reached the end of its service life

and is to be disposed of, asks a qualified contractor to

dispose of the unit properly in order to protect the

environment.

 Maintenance

Turn off the unit’s power before proceeding with

maintenance. Otherwise, you may injure yourself.

Wipe the surfaces using a soft dry cloth. Avoid all

contact with benzene, paint thinners and other

volatile substances, and avoid using these

substances. Otherwise, the casing may become

discolored.

 Use the unit in an environment with minimal

moisture and dust.

Avoid using the unit in an environment with high

concentration of moisture or dust since these

conditions will damage the internal parts.

 Zooming and focusing

When the focus is set manually, out-of-focusing may

occur during zooming.

After zooming, if necessary, either adjust the focus or

set the focus to auto.

When using the focus at the manual setting, proceed

with zooming after setting the focus position at the

Tele end where the focusing accuracy is higher.

(However, if the distance form the unit to the object is

less than 1.5 meters (4.9 ft), the subject may shift out

of focus at the Wide end.)

If zooming is performed to the Tele end after having

adjusted the focus at the Wide end, out-of-focusing

may occur.

 Information on software used with this product

This product incorporates the following software:

(1) the software developed independently by or for Panasonic Connect Co., Ltd.,

(2) the software owned by third party and licensed to Panasonic Connect Co., Ltd.,

(3) the software licensed under the GNU General Public License, Version 2.0 (GPL V2.0),

(4) the software licensed under the GNU LESSER General Public License, Version 2.1 (LGPL V2.1), and/or

(5) open source software other than the software licensed under the GPL V2.0 and/or LGPL V2.1.

The software categorized as (3) - (5) are distributed in the hope that it will be useful, but WITHOUT ANY

WARRANTY, without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR

PURPOSE. Please refer to the detailed terms and conditions that can be downloaded from the web screen

At least three (3) years from delivery of this product, Panasonic will give to any third party who contacts us at the

contact information provided below, for a charge no more than our cost of physically performing source code

distribution, a complete machine-readable copy of the corresponding source code covered under GPL V2.0, LGPL

V2.1 or the other licenses with the obligation to do so, as well as the respective copyright notice thereof.

https://pro-av.panasonic.net

However, do not contact Panasonic for questions regarding obtained source codes.

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Panasonic AW-UE20 User manual

Panasonic AW-UE20 User manual

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