Display Features
The display on your phone is very interactive. As you use the phone the information will change and
different features and functions will appear on the display. The 6 buttons above the display are
programmed to best fit your needs for quick access to features or speed dial, and the 6 buttons below
the display change depending on whether the phone is idle or not.
When the phone is idle, your display will show the name of the extension, the phone number, and
day, date, and time. It will also display Call forward status, DND On (Do Not Disturb), or the number
of missed calls. In addition, there are several temporary messages that will display to show the
status of the phone or navigate different features.
Press the More key at anytime to scroll across if the feature you need is not visible.
Placing Calls
To place an external call, enter the telephone number and press the Dial key. If you donʼt press dial,
it takes a few seconds for the call to connect.
Enter the extension number to place an internal call.
You may either lift the handset before dialing to place the call or, for a speakerphone call, begin
dialing with the handset in place.
You can also make calls using the Caller List, Redial List or Speed Dial. Follow the screen prompts.
Answering Calls
You may answer the call by doing one of following:
" Lift the handset
" Press the Speaker/headset key or press the blinking Line key
" " (Important: to end a call on speakerphone, you must press the Goodbye key)
" Press the Answer Key to pick up with speakerphone (or press Ignore to send the call directly
" to voicemail)
Placing a call on hold
While on the line with one caller, press the Hold key to place that caller on hold.
The Line key LED will blink indicating the caller is on hold.
Press the blinking Line key to resume the call.
Mute
Press the Mute key while on a call.
The key will light up, indicating your microphone is turned off, the caller cannot hear you
Press the Mute key again to resume normal call conditions
Adjusting Volume
To adjust ring volume
" While Idle, press the Volume Control keys until desired ringer volume is reached
To adjust speaker or headset volume
" Press the Speaker Key
" Press the Volume Control keys until desired speaker volume is reached
To adjust handset volume
" Lift the handset
" Press the Volume Control keys until desired handset volume is reached
T4 Telecom Quick Reference - 6757i
Transferring Calls
Blind Transfer
" While connected to the caller, press the Transfer key
" Dial the extension
" Press the Transfer key again to complete the call
Screened Transfer
" While connected to the caller, press the Transfer key
" Dial the extension
" Wait until the party answers
" To send the call:
" " Press the Transfer key again to complete the call
" To decline the transfer:
" " Press the Drop key to disconnect the second party" "
" " Press the blinking Line key to return to the original caller
Transfer directly to VM
" While connected to the caller, press the Transfer key
"Dial *21 and the extension
" Press the Transfer key again to complete the call
Call Pick-Up
Incoming calls to individual extensions can be picked up from any other phone by dialing
**<extension>. For example, pickup a call to ext. 3065 on ext. 3025 by dialing **3065.
Redial
Press the Redial key
Scroll through the list of stored calls by pressing the Up-Down Arrow key (phone stores the last 100
calls made from the extension)
Press the Dial key to dial the number shown
Parking Calls
Incoming calls can be parked for pickup by another party
After answering call, choose park location (1 or 2) and press Park key
" Notify recipient by calling the extension, or use the intercom key
" Recipient can pick up the call from any extension by pressing the illuminated Park key
Intercom
Press Intercom key, enter the desired extension and press Dial
After the beep, your party will hear you via the speakerphone on their phone
The receiving party can choose to speak via speaker, or pick up the handset
Callers List
Phone stores the last 200 incoming calls to the extension. The phone symbol next to the number
indicates whether the call was missed or answered.
To return a call, press Callers key and use the up-down arrow to navigate to the desired caller. Dial
the number by picking up the handset, pressing the Speaker key, or pressing a Line key.
Do Not Disturb (DND)
Incoming calls can be sent directly to voicemail by pressing the DND key
Key will remain illuminated while DND is activated
To receive incoming calls, deactivate by pressing DND again to turn off the indicator light
T4 Telecom Quick Reference - 6757i
Conferencing Calls
Conferencing in a third party
" While on the line with a caller, press the Conference key
" Dial the phone number or extension of the party you wish to conference
" When the third party answers, press the Conference key again. You are now connected on a
" 3-way conference call.
Joining Two Callers
" While on the line with one caller (line 1), if you receive a second call, place the first call on hold
" and answer the second line.
" Press the Conference key and Line 1
" Press the Conference key again and Line 2
" Press the Conference key and Line 2 again to connect the two lines.
Dropping a caller
" While on the conference call, the caller ID will show in the display
" Press the Up-Down Arrow key to highlight the caller you wish to drop
" Press the Drop key. Your other party is still on the line." " " "
Forwarding Calls
To activate
" Press the Call Forward Key and the phone number to which you wish to forward calls
" Press Dial, you will hear “Thank you”
" Always test that your calls are forwarding correctly
To deactivate
" Press the Call Forward Key and press Dial. You will hear “Thank you”
Personal Speed Dial"
Entering personal speed dial
" Press Options
" Press 2 (Preferences)
" Press 3 (Speed Dial Edit)
" Screen will show “Press SD button” (Ignore the blinking ʻVoicemailʼ key)
" Press desired speed dial key (ex. 1)"
" Enter phone number and press Save. Entry can be corrected using the Backspace key, or
" Remove key
" Confirm by pressing OK
" Press Done to exit the Options menu
Dialing using personal speed dials
" Press and hold the desired number key until the phone dials
Voicemail
The indicator light will illuminate when there is a message in the voicemail box. Messages can be
retrieved by dialing *71 + <Extension>. Please see the attached Voicemail Guide for further
information.
Rebooting the Phone
Occasionally, the phone may need to be rebooted to clear an error. This can be done one of two
ways:
Press the Options button
Dial 6
Press Restart to confirm
T4 Telecom Quick Reference - 6757i
Aastra 6757i
The following table identifies the programmed feature keys on your 6757i
The following table identifies the programmed feature keys on your 6757i phone
T4 Telecom Quick Reference - 6757i
Keys
Key Description
Programmable Keys - 6 static top keys, 6 state-based bottom keys
Keys 1-6 (Top) Customizable keys
Keys 7-12 (Bottom) Features change depending on whether the phone is on
use or idle
Phone in use:
Dial Press to send a call
Conference Allows the user to conference with two other parties. See
instructions
Transfer Allows user to transfer calls to any extension or outside phone number.
More Press to see Idle State features
Idle State:
Call Park Allows a call to be placed on hold and picked up from any other
extension. See instructions.
Voicemail Allows direct access to VM system. Press key and enter password
at the voice prompts.
Intercom Direct station-to-station paging/calling. Press key then enter
extension number
Do Not Disturb Incoming calls ring directly to voicemail. Display shows ʻDND
Onʼ and red light comes on when activated, though status does not show while
phone is in use. Press again to de-activate.
More Press to see additional features
Call Forward Allows incoming calls to be forwarded to another phone number
Page All Office-wide speakerphone paging/notification
Callers List A stored log of the last 200 calls received and the status of these
calls - time, date, unanswered, answered, and the number of times they tried to
reach you. Numbers can be dialed directly, edited or saved to directory.
Directory Personal phonebook of up to 200 entries. Editable and searchable.
The following table identifies the keys on your 6757i IP phone:
Keys
Key Description
Hold Key - Places an active call on hold. To retrieve a held call, press the call
appearance button beside the light that is flashing.
Redial Key - Redials up to 100 previously dialed numbers. Pressing the redial key
twice redials the last dialed number.
Goodbye Key - Ends an active call. The goodbye key also exits an open list, such as
the Options List, without saving changes.
Volume Control Key - Adjusts the volume for the ringer, handset, and handsfree
speaker. Ringer: press while there is no active call. Handset: press while handset is off
the cradle. Speaker: press while speakerphone is on.
Navigation Keys - Pressing the UP and DOWN arrow keys lets you view different
status and text messages on the LCD display (if there is more than one line of
messages). These buttons also let you scroll through menu selections, such as the
Options List.
Pressing the LEFT and RIGHT arrow keys lets you view the different line/call
appearances. While in the Options List, these keys allow you to exit or enter the
current option. When you are editing entries on the display, pressing the LEFT arrow
key erases the character on the left; pressing the RIGHT arrow key sets the option.
Speaker/Headset Key - Transfers the active call to the speaker or headset, allowing
handsfree use of the phone.
Options key - Accesses services and options to customize your phone. Check with
your System Administrator or T4 Telecom Service Representative before changing the
administrator-only options.
Line/Call Appearance Keys - Connect you to a line or call. The Aastra 6757i IP Phone
supports 4 line keys, each with LED indicator lights.
Mute Key - Mutes the microphone so that your caller cannot hear you (indicator flashes
when the microphone is muted)
T4 Telecom Quick Reference - 6757i
Voicemail
Access VM
Press Voicemail button or Dial *71
Enter password
Recording: “You have X new messages and X old messages”, or “You have no messages”
Access VM remotely
Call into Voicemail Box (via DID, auto-attendant or by dialing directly)
When the greeting begins, dial *
Enter extension
Enter password
Listen to messages
Press 1 to retrieve messages
Press 5 to repeat current message
Press 6 to play the next message
Press 7 to delete message
Press 8 to forward message to another extension
" Press 1 to pre-pend (to record an introduction to the forwarded message). Press # to send
" message when done recording
" Press 2 to forward without pre-pending
Press * for help
Press # to exit
Press * during playback to rewind the message
Press # during playback to skip forward in the message
Save messages
Press 9 to save message, choose folder
" Press 0 to save in “new messages”
" Press 1 to save in “old messages”
Change outgoing VM recording
Press 0 for Mailbox Options
" Press 1 to record unavailable message
" " After recording:
" " " Press 1 to accept
" " " Press 2 to review
" " " Press 3 to re-record
" Press 3 to record name (extension identifier)
" Press 4 to record temporary greeting (holiday closure, out to lunch, etc). Follow prompts
" " VM will remind you that a temporary greeting is active"
" " To change or remove, follow same procedure to access the option and follow prompts
Change password
Press 0 for Mailbox Options
" Press 5 to change password
" Enter new 4-digit password, then #
" Re-enter password, then #
T4 Telecom Quick Reference - 6757i
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