Escort Entourage CIS User guide

Category
Motor vehicle electronics
Type
User guide
User Guide
2
SAFETY PRECAUTIONS
We take your safety, and the safety of those around you, very seriously. It is important for you to be aware of the
following precautions:
• DANGER-DONOTATTEMPTTORECOVERASTOLENVEHICLEYOURSELFORARRANGEFORATHIRDPARTYTO
RECOVERTHEVEHICLEOTHERTHANYOURLOCALPOLICESERVICE.YOURISKENDANGERINGYOURSELFOR
OTHERSAROUNDYOU,AND/ORDAMAGETOPROPERTY.
• DONOTATTEMPTTOPROVIDEEMERGENCYRESPONSESERVICESYOURSELFORARRANGEFORATHIRD
PARTYTOPROVIDEEMERGENCYRESPONSESERVICEOTHERTHANYOURLOCALPOLICE,FIRE,ORPARAMEDIC
SERVICES.YOURISKENDANGERINGYOURSELFOROTHERSAROUNDYOU,AND/ORDAMAGETOPROPERTY.
• DANGER–DonotplaceaBlacklineGPSProductinornearanopenameorinthepresenceofammable
gases or fumes.
• DANGER-Operationofanyelectricalequipmentinpotentiallyexplosiveatmospherescanconstituteasafety
hazard.
• WARNING-Wheninahospitalorotherhealthcarefacility,observetherestrictionsontheuseofmobile
devices,suchascellularphones.DonotoperateBlacklineGPSProductswhereyouarenotabletooperate
yourmobile/cellularphone.
• WARNING-SwitchBlacklineGPSProductsobeforeboardinganaircraftandmakesurethatitcannotbe
inadvertentlyturnedon.Theoperationofwirelessappliances,includingBlacklineGPSProductsisforbidden
aboardaircrafttopreventinterferencewithcommunicationsystems.Failuretoobservetheseinstructions
mayleadtothesuspensionordenialofcellularservicestotheoender,legalaction,orboth.
• WARNING-Roadsafetycomesrst.DonotoperateaBlacklineGPSProductwhileyouaredrivingavehicle.
ParkyourvehiclebeforeoperatingaBlacklineGPSProduct,orusingyourmobilephonetointerfacetothe
BlacklineGPSservice.
• WARNING-Electricalequipmentmaybehazardousifmisused.OperationofthisProduct,orsimilarProducts,
mustalwaysbesupervisedbyanadult.DonotallowchildrenaccesstotheinteriorofanyelectricalProduct
and do not permit them to handle any cables.
• DonotoperateBlacklineGPSProductsoutsidetheirspeciedoperatingtemperature(pleaseconsultyour
Product’scorrespondingdatasheetatwww.blacklinegps.com/support)
• DonotstoreBlacklineGPSProductsoutsidetheirspeciedstoragetemperature(pleaseconsultyour
Product’scorrespondingdatasheetatwww.blacklinegps.com/support)
• DonotoperateaBlacklineGPSProductsoutsidetheirspeciedhumidityrating(pleaseconsultyourProduct’s
correspondingdatasheetatwww.blacklinegps.com/support)
• DonotoperateBlacklineGPSProductsindirectSunlight
• DonotdisposeofBlacklineGPSProductswithinyourhouseholdtrash.Seekadvicefromyourlocalelectronics
recyclingauthority.BlacklineGPSProductsmaycontainaninternalLithiumPolymerbatterypack.
3
Contents
Introduction 4
YourEntourageCISsystem 4
About 5
Vehiclepower 5
Wirelesscoverage 5
GPScoverage 5
Securitymodefeatures 5
MyPass key fob 6
UsingMyPass 6
Preventingfalsesecurityalarms 6
PairingyourMyPasskeyfob 6
Blackline GPS Monitoring & Recovery Service 7
Howitworks 7
Your Network Account 8
CreateaNetworkAccount 8
Loggingin 8
Devicespage 9
Trackingpage 12
Sharingpage 15
Schedulepage 16
Preferencespage 18
Accountpage 23
Helppage 25
Support 26
Notices 27
4
Introduction
Welcome to the user guide for the ESCOR EntourageCIS powered by Blackline GPS™. Your Entourage CIS is
ready to use once:
• YourEntourageCISisinstalled
• YouhavecreatedyourNetwork Account
• YouhavereceivedyourEntourageCISactivation confirmation email
ThisguideprovidesinformationthatyouwillndhelpfultocomfortablyuseEntourageCISandyourNetwork
Account.
ForinformationrelatedtoinstallationofyourEntourageCIS,pleasereferto:
• ESCORTEntourageCISInstallationguide
NOTE:Ifyouhavenotdoneso,pleasegetstartedwithEntourageCISbycreatingaNetworkAccountandactivateyour
EntourageCISdevice.Thisprocessisonlineandbeginsbyvisitingwww.escortinc.com/start
Your Entourage CIS system
YourEntourageCISsystemisconsistsofthefollowingparts:
• EntourageCISGPSsecuritydevice–installedwithinyourvehicle
• MyPass™keyfob–keepwithyou,suchasonyourkeychain,toautomatearming&disarming
• NetworkAccount–aconvenientweb-basedaccountanduserinterface
• BlacklineGPSserviceplan(required)–yourEntourageCISisactivatedwithaserviceplan
• BlacklineGPSMonitoring&RecoveryService™(optional)–anoptionalstolenvehiclerecoveryservice
5
About
ThissectionprovidessomehelpfulinformationaboutyourEntourageCISproductandrelatedrequirements.
Vehicle power
Designedforinstalledvehicle-use,Entourage CIS is powered by your vehicles battery.EntourageCISmustbe
installedtoacontinuoussourceof12VDCor24VDCpowerfromyourvehicle.Whenvehiclepowerisnolonger
available,suchasifthevehiclebatterybecomesdrainedorEntourageCISisdisconnectedfromyourvehicleelectrical
system,EntourageCISwilltransitiontoitsinternalback-upbattery.
NOTE:Theback-upbatteryisdesignedtomaintainingsecuritycapabilityforupto2days.
NOTE:Youareabletosubscribetolow-batteryandbattery-disconnectnoticationsthatcanbeemailedtoyouand/
orsenttoyourmobilephonethroughtextmessage(SMS).PleasereviewthesectionregardingthePreferences page
that discusses Alert settings.
Wireless coverage
Similartohowamobilephonerequires wireless (cellular) coverage in order to send or receive a phone call,
EntourageCISrequireswirelesscommunicationtocommunicatesecurityandlocationinformation.Whenwireless
servicecoverageisavailable,EntourageCISautomaticallyconnectstotheBlacklineGPSlocation-basedservices
platform(BlacklineGPSNetwork)usingwirelesscommunication.
GPS coverage
EntourageCISrequires GPS satellite signal coveragetondalocation.EntourageCISfeaturesBlacklineGPS
UltimateSense™antennatechnologythatprovidesindustry-leadingreception.UltimateSensetechnologyenables
EntourageCIStobeconvenientlyhiddenwithinyourvehicleduringinstallationwhilecontinuingtodeliver
exceptionaltrackingperformance.
Security mode features
YourEntourageCISfeaturesasecurity mode that can be armed (enabled) or disarmed (disabled) using your
MyPasskeyfoborfromwithinyourNetworkAccount.
Whilearmed,EntourageCISisnotonlysensitivetovehicletampering(vibration),italsomonitorsitsGPSlocation
withinanautomatically-createdGPSsecurityperimeter.GPSsecurityperimetermonitoringenablesEntourageCISto
determineifyourvehiclehasmovedfromwhereyouparkedit(aGPSsecurityperimeterbreach).Youcanoptionally
subscribetoemailand/ortextmessage(SMS)securityalertsthatprovidevisibilityoftamperingandaGPSsecurity
perimeterbreach.ThisisdiscussedwithinthePreferences section of the Network Account chapter.
ArminganddisarmingthesecuritymodeofyourEntourageCISisdiscussedfurtherwithintheMyPasskeyfoband
following chapters.
NOTE:YouareabletoremotelylocateEntourageCISatanytimeregardlessofwhetherthesecuritymodeisenabledor
disabled.
6
MyPass key fob
YourEntourageCISproductcomeswithoneMyPasswirelesskeyfobthatautomatesEntourageCISsecurityarming
anddisarmingusingshort-rangeradiotechnology.
OnceyoupairyourMyPasskeyfobwithyourEntourageCIS,MyPassautomaticallyidentiesyoutoyour
EntourageCISproductwhennearby(approximately10’to30’).WhenEntourageCISsensesvibrationandyouare
withinproximityofyourvehiclewithyourpairedMyPass,EntourageCISwillautomaticallydisarm.Whenyouleave
proximityofyourvehiclewithyourMyPass,EntourageCISwillautomaticallyarmitself.
NOTE:YourMyPasskeyfobcontainsastandard,user-replaceableCR2032lithiumbatterythatoperatesforuptoone
year,dependinguponuse.Replacementscanbepurchasedfromcamerastores,drugstores,andelectronicsstores.
NOTE:Beforeuse,pullandremovetheplasticpull-tabinthedirectionofthearrow.
Using MyPass
IfyousubscribetotheoptionalBlacklineGPSMonitoring&RecoveryService(BMRS),youmustpairyourMyPasskey
fobwithyourEntourageCISinordertoautomatethesecurityfeature.IfyouhavenotsubscribedtotheBMRS,useof
theMyPasskeyfobisoptional.
NOTE:WhenusingtheMyPasskeyfob,pleasekeepitwithyouatalltimes(suchasonyourkeyring),exceptasnoted
inthePreventingfalsesecurityalarmssectionbelow.
NOTE:Youmaypairupto10MyPasskeyfobswithoneEntourageCIS.OneMyPasskeyfobcanbepairedwithany
numberofEntourageCISproducts.
Preventing false security alarms
Topreventfalsesecurityalarmswhileyourvehicleisintransport(forexample,beingtowedforserviceortransported
onaferry),yourMyPasskeyfobmustremainwithyourvehicle.Bydoingso,yourEntourageCISsecuritymodewill
remain disarmed.
NOTE: If you have concern about the security of your vehicle while in transport with the security mode disabled, at
anytime,youcanlocateyourvehicletoensureitiswhereyouexpectittobe.
Pairing your MyPass key fob
YourMyPasskeyfobmustbepairedwithyourEntourageCIS.WhenyourEntourageCIShasbeenactivatedand is
online(wirelesslycommunicatingwiththeBlacklineGPSNetwork),youmaypaironeormoreMyPasskeyfobswith
yourEntourageCIS.TopairyouMyPasskeyfob,followthestepsprovidedinthePreferences page section, in the
NetworkAccountchapter.
7
Blackline GPS Monitoring & Recovery Service
IfyousubscribedtotheBlacklineGPSMonitoring&RecoveryServiceduringEntourageCISactivation,yourvehiclewill
beprotectedbyourprofessionalmonitoringservices.Similartoahomealarmsystem,ifyourEntourageCISleaves
itsautomatically-createdGPSsecurityperimeterwhilearmed,alivealarmoperatorwillcontactyoutoverifyifyour
vehicle has been stolen or if it is a false alarm.
IfyoudonotsubscribetotheBMRSduringactivationofyourEntourageCIS,youmaysubscribetoitatalaterdateby
contactingBlacklineGPSCustomerCare:
• FromyourNetworkAccount:
1. ClickonHelp in the main navigation bar
2. CompletethesupportrequestformandclickSubmit
• Bytelephone:1-866-859-4118
• Byemail:suppor[email protected]m
How it works
WhenyouleaveyourvehiclewithyourMyPasskeyfob,EntourageCISautomaticallyarmsitselfandcreatesavirtual
GPSsecurityperimeter.IfyourvehicleleavesthisperimeterwithoutyourMyPasskeyfobpresent:
• YouareoptionallynotiedoftamperingandtheGPSsecurityperimeterbreachthroughemailandortext
message(SMS)alertingasconguredonthePreferencespageofyourNetworkAccount
• Alarmoperatorpersonnelareimmediatelynotiedofpossibletheftandwillcontactyoutovalidate
• Ifyouconrmthatyourvehiclehasbeenstolen,thealarmoperatorwillworkwithyouandtheauthoritiesto
recover your vehicle promptly, reducing the risk of damage
NOTE:BysubscribingtotheBMRS,youmayqualifyforautomotiveinsurancediscounts.Pleasecontactyourinsurerto
understandhowyoumayqualify.
NOTE: Duringnormaloperation,alarmoperatorpersonneldonothaveaccesstoyourNetworkAccountandlocation
informationunlesstheGPSsecurityperimeteristriggered.
8
Your Network Account
Create a Network Account
YourNetworkAccountisacommonhomeforproductspoweredbyBlacklineGPSandiscompatiblewith
EntourageCIS.YourNetworkAccountprovidesaday-to-daywindowintoyourEntourageCISuseandsettings
conguration.
FromyourNetworkAccount,youmay:
• Activate multiple compatible products on a single account
• Remotely interact with these products
• Share their location and security features with others
• Acceptdevice-sharinginvitationsfromothers
Logging in
TogetstartedwithusingyourEntourageCIS,logintoyourNetworkAccount:
1. Open your Internet browser,suchasMicrosoftInternetExplorer,MozillaFireFox,GoogleChrome,orApple
Safari
2. Visitwww.BlacklineGPS.com and click the Go to Login button
3. Enter your email address and passwordthatyouusedtocreateyourNetworkAccount
4. Click the Login button
5. TheDevices page is displayed
NOTE: If you forget your password, click the Forgot your Password link and your password will be sent to the email
accountyouusetologintoyourNetworkAccount.
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Devices page
TheDevicespageisthehomepageofyourNetworkAccount.Itlistsanydevicesthatyouhaveactivatedonyour
account(MyDevices)andanydevicessharedtoyouraccountfromothers.
Devicebanner
Thecurrentstatusofeachdeviceisconvenientlydescribedwithinahorizontaldevicebannerthatincludes:
• Thenamegiventothedevice
• Agraphicdeviceavatar
• Linksfortracking,changingpreferences,andsharingyourdeviceslocationandsecurityfeatures
to others
• Theonline/oinestatus
• Thearm/disarmstatus,ifsupportedbythedevicetype(forexampletheBlipPlusapplications
forsupportedsmartphonesdoesnotsupportsecurityfeatures)
• Thebattery/chargingstatus
• Thewirelessradiosignallevel,similartothesignalbarsonacellularphone
• Thetimesincethemostrecentposition
Devicename
Thedevicenameisahelpfulnameforyourdevicethatyoumaycustomize.Tocustomizethedevicename,pleasesee
Device convenience links below.
Deviceavatar
Thedeviceavatarisanimagethatyoumaychoosetorepresentyourvehicle.Tocustomizethedeviceavatar,please
see Device convenience links below.
Deviceconveniencelinks
Thedevicebannercontainsthreeconveniencelinksthatallowyoutoclick-throughtopagesrelatingtothatdevice.
TotrackyourEntourageCISdevice:
1. ClicktheTrack this device link within the associated device banner
2. TheTracking page for this device will open
ToadjustthepreferencesforyourEntourageCIS,suchaschangingthedevicenameordeviceavatar:
1. ClicktheChange preferences link within the associated device banner
2. ThePreferences page for this device will open
ToshareyourEntourageCISdevicelocationandsecurityawarenesswithothers:
1. ClicktheShare this device link within the associated device banner
2. TheSharing page for this device will open
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DevicessharedtoyouincludealinkthatallowsyoutodeletethedevicefromyourMy friendslist.Todeleteafriend
devicefromyourMyfriendlist:
1. ClicktheRemove this device link within the associated device banner
2. TheSharingpageforthisdevicewillopenwithabuttontoremovethisdevicefromyourMyfriendslist
Online/oineicon
Theonline/oinestatusdescribeswhetheryourEntourageCISdeviceiswirelesslycommunicatingwiththe
BlacklineGPSNetwork:
•Online-Ifadeviceisonline,itiswirelesslycommunicatingwiththeBlacklineGPSNetworkandavailablefor
user interaction.
•Oine–ifadeviceisoine,itisnolongercommunicatingwiththeBlacklineGPSNetwork.
Forconvenience,ifadeviceisoine,thelast-reportedstatusisshownwithinthedevicebanner.Thiscanbehelpfulto
understandifthedeviceisoineduetolow-batteryorlow-wirelesssignalcoverage.
Reasonsthatadevicemaybeoineinclude:
• Thedevicesexternalpowersupplyhasbeeninterrupted,andtheinternalbatteryisdrainedpreventingitfrom
maintainingawirelessconnectiontotheBlacklineNetwork
• Thedevicehasleftthewirelesssignalcoveragearea
• Thedevicemaybeoutofreachofthewirelesssignalcoverage(example:undergroundparkinggarage)
• Theremaybealocalwirelesscoverageoutage
Arm/disarm/alerticon
TheArm/disarm/alerticonindicatesthearm/disarmstateofyourEntourageCISsecurityfeature.Thisiconalso
indicatesifyourEntourageCISisinanalertstate.
• Thisiconindicatesthatthedeviceisarmed
• Thisiconindicatesthatthedeviceisdisarmed
• Thisiconindicatesthatthedeviceisarmedandcurrentlyhasoneormorealerts
Battery/chargingicon
ThebatteryiconindicateseitherthecurrentcapacityofyourvehiclebatteryoryourEntourageCISinternalbattery:
• Thisiconindicatesthatthedeviceiscurrentlypoweredbythevehiclepowersystemthathasagoodlevel
of charge.
• Thisiconindicatesthatthedeviceiscurrentlypoweredbythevehiclepowersystemthathasalowlevelof
charge
• Thisiconindicatesthatthedeviceisnolongerpoweredbythevehiclepowersystemthathasdrained.The
device has transitioned to internal power.
• Thisiconindicatesthecurrentcapacityofthedevice’sinternalbattery
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Radioicon
Similartoamobilephone,yourEntourageCISdevicereportsthenumberofbarsofwirelesssignalreception:
• Thisiconindicatesvebarsofsignalreceptionoutofve,or100%signal.Thissignallevel
represents very strong level of signal reception.
• Thisiconindicatesfourbarsofsignalreceptionoutofve,or80%signal.Thissignallevel
represents strong wireless signal coverage.
• Thisiconindicatesthreebarsofsignalreceptionoutofve,or60%signal.Thissignallevel
represents good wireless signal coverage.
• Thisiconindicatestwobarsofsignalreceptionoutofve,or40%signal.Thissignallevel
represents good wireless signal coverage.
• Thisiconindicatesonebarsofsignalreceptionoutofve,or20%signal.Thissignallevel
representslowwirelesssignalcoveragethatmayexperienceoccasionalreceptionoutages.
• Thisiconindicateszerobarsofsignalreceptionoutofve,or0%signal.Thissignallevelrepresents
very weak wireless signal coverage and prone to loss of signal.
Lastposition
TheLastpositionindicatorinformsyouhowlongagoyourEntourageCISreportedamanually-requestedlocationor
automatically-createdscheduledlocation.
Tomapthemostrecentlocationforadevice:
1. Clickthelastlocationicon
2. TheTrackingpageopenswiththemostrecentlocationautomaticallydisplayedontheinteractivemap
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Tracking page
TheTracking page is your main interface for interacting with your devices or the devices shared to your account.
ToaccesstheTrackingpagewithinyourNetworkAccount:
1. ClickontheTrackinglinkinthemainnavigationbarORclicktheTrack this device link in the device banner,
on the Devices page, that you would like to locate
2. TheTracking page will open
OntheTracking page, you can:
• RemotelylocateyourEntourageCISdevice
• Arm or disarmtheEntourageCISsecurityfeature
• ViewdatastoredwithinyourEntourageCISEvent History
TheTrackingPageprimaryelementsinclude:
• Deviceidenticationinformation
• Acontrolpanel
• ADeviceStatuspanel
• ASecurityStatuspanel
• Aninteractivemap
• Acommandfeedbackwindow
• AnEventHistory
EntourageCISlocationmethods
ThereareanumberofwaystolocateyourEntourageCIS:
• TheTrackingpageallowsyoutolocateyourEntourageCIS,inreal-time
• TheTrackingpageallowsyoutocontinuouslylocateyourEntourageCISforshortperiodsoftime(10minutes
atatime)
• CreateaScheduletoautomatetrackingforwhenyou’renotinfrontofyourcomputer
• UsingtheBlacklineGPSBlipPlus™ application installed on compatible smartphones
• UsingRemote controltextmessage(SMS)commandsfromanyphonewithatextmessageserviceplan
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LocatingEntourageCISonce
TolocateyourEntourageCISnow:
1. FromtheTracking page, click the Locate button once
2. ThelocationrequestwillshowwithintheCommand feedback window beneath the map while the
BlacklineGPSNetworkcommunicatesthelocationrequesttoyourEntourageCISdevice
3. YourEntourageCISdevicepinpointsalocationandsendsittotheBlacklineGPSNetwork
4. YourEntourageCISlocationismapped on the interactive map
5. Theinteractivemapallowsyoutozoom in and out(zoomscaleandplus&minusbuttons),pan around the
map (click,hold,anddragthemapwithyourmouse),andselectmap, satellite, or hybrid map and satellite
views(clicktheappropriatebutton)
6. Amap bubblecontainsthenameofthedevice,thetime&dateofthelocation,thespeed,andthedirection
of travel
7. ThelocationisaddedtoyourEntourageCISEvent History for storage and mapping at a later time
NUMBERING of this section
NOTE:Alocationrequesttypicallyrequires20to40secondsanddependsuponthequalityofGPSsignalcoverage.
LocatingEntourageCIScontinuously
TolocateyourEntourageCIScontinuouslyforashortperiodoftime:
1. FromtheTrackingPage,clicktheContinuous Trackingbuttononce(thelocationrequestprocessisidentical
tothesinglelocationrequest)
2. Therstlocationwillbedisplayedonthemapwithinapproximately20 to 40 seconds
3. Subsequentlocationswillbedisplayedevery 10 secondsprovidedthatGPSsignalcoverageismaintained
4. Oncethecontinuoustracksession stops after 10 minutes, a notice will be appear within the command
feedback window.
5. Foradditionalcontinuoustracking,click the Continuous tracking button again.
AdditionalEntourageCISlocationmethods
• Tocreatea schedulethatwillautomaticallytrackyourEntourageCIS’location,clickontheSchedulerbutton
orselectSchedulefromthewebsitenavigationmenu.
• IfyouhaveasmartphonethatiscompatiblewithBlacklineGPSBlipPlus™,pleaserefertotheBlipPlus
documentation for further information, available at www.BlacklineGPS.com/support
• Tousetextmessageremote control commands,pleaserefertothePreferencesPagesectionwithinthis
guide
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ArmingandDisarmingyourEntourageCIS
ThesuppliedMyPasskeyfobautomatesthearminganddisarmingofyourEntourageCISdevice.Whenapaired
MyPasskeyfobisnotpresent,youmaymanuallyarmordisarmEntourageCISfromyouruseraccount
ToarmordisarmyourEntourageCISdevice:
• IfyourEntourageCISiscurrentlydisarmed,youmayremotelyarmitbyclickingtheArmbuttononthe
tracking page
• IfyourEntourageCISiscurrentlyarmed,youmayremotelydisarmitbyclickingtheDisarmbuttononthe
tracking page
Eventhistory
AlllocationandsecurityinformationforyourEntourageCISisautomaticallystoredwithinyourEvenHistoryforlater
use.
TheEventHistoryprovidesthefollowingfeatures:
• Achronological list of events that occurred between a start date and an end date
• Anevent filterthatallowsyoutoviewalleventtypesoraspecictype
• Arefresh button that refreshes the list
• Abuttontoclearalldisplayedlocationsfromthemap
• Theabilitytodisplaymultiplelocationssimultaneously
• Afeaturetochoosehow many events to display on a single page
• Adata exportfeaturethatallowsyoutoexportlocationdataintoalecompatiblewithGoogleEarth.Visit
earth.google.com for further information.
Mappingpreviouslocations
TomapasinglelocationwithinyourEvent History:
1. Clickonthedate and time link of the event
2. Thelocationwillbemappedontheinteractivemap
TomapmorethanonelocationwithinyourEventHistoryatthesametime:
1. Checkthelocation check-boxes that you wish to map
2. ClicktheDisplay Checked Locations button
3. Alllocationsaremapped on the interactive map
4. Eachlocationmay be clickedtoreviewthedate&time,speed,anddirectionoftravel
Toclearalldisplayedlocationsfromtheinteractivemap:
• ClicktheClear Map button
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ExportingdatatoGoogleEarth
YoumayexportoneormorelocationstoGoogleEarthforenhancedvisualization.
ToexportdataforviewingwithinGoogleEarth:
1. Ifnotyetinstalled,download and InstalltheGoogleEarthapplicationonyourcomputer
2. WithintheEventHistory,checkthecheck-box of any location that you wish to view
3. ClicktheViewinGoogleEarthlink
Dependingonyourcomputersystem,GoogleEarthwilleither:
• Openandallowyoutoviewthedata,or
• YouwillbepromptedtosavetheGoogleEarthKMLleforviewingwithinGoogleEarth
NOTE:Visitearth.google.com for further information.
Sharing page
TheSharing page allows you to:
• ShareyourEntourageCISlocationandsecurityfeatureswithothers
• Managethepermissions,perfriend,foranyonetowhomyou’vesharedyourEntourageCIS
• Delete sharing relationships to others
• Seeanysharing invitations that have not yet been accepted
ToaccesstheSharingpagewithinyourNetworkAccount:
1. ClickontheSharingbuttoninthemainnavigationbarORclicktheShare this device link in the device
banner, on the Devices page, that you would like to share
2. TheSharing page will open
Friendinvitations
ToshareyourEntourageCISlocationandsecurityfeatureswithsomeone:
1. Select the devicethatyouwouldliketosharefromthedrop-downboxattheupperleftofthepage
2. Entertheemail address into the form provided to whom you wish the sharing invitation to be sent
3. Choosethepreferences that you would like to enable
4. ClicktheSave button
Asharinginvitationwillbesenttoyourfriend.Ifthefrienddoesnothaveanaccount,theirsharinginvitationinvites
themtocreateafreeNetworkAccount.IfthefriendhasaNetworkAccountalready,yourdevicewillautomatically
showasanewdevicewithintheirMyFriendslist.Youcanalsomonitorwhetherthesharinginvitationhasbeen
accepted.Anypendinginvitationsindicatethattheshareinvitationhasnotbeenaccepted.
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FriendsI’vesharedto
ThispageprovidesalistsofthefriendswithwhomyouhavesharedyourEntourageCISdevice,oranotherNetwork
Account-compatibledevice.
ToaccesstheFriends I’ve shared to page:
1. ClicktheFriends I’ve Shared to button
2. TheFriends I’ve Share to page will open
To review or adjustfriendpermissionstowhomyouhavesharedyourEntourageCIS:
1. Selectthedevicethatyouhavesharedtoafriendfromthedevice drop-down box at the upper left of the
page
2. ClickthePermissions button for the friend whom you would like to review or edit permissions
3. Makeanychangesthatyourequirebychecking or un-checking check boxes
4. ClicktheSave button
Todelete the sharing relationship of one of your devices to a friend:
1. Selectthedevicethatyouhavesharedtoafriendfromthedevice drop-down box at the upper left of the
page
2. ClicktheDelete Share button that corresponds to the friend for whom you would like to revoke all sharing
privileges
TodeleteafrienddevicethatsomeonehassharedtoyourMyFriendslist:
1. Selectthefrienddevicethathasbeensharedtoyoufromthedevice drop-down box at the upper left of the
page
2. ClicktheRemove Device button
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Schedule page
TheSchedulepageallowsyoucreate,edit,ordeleteaschedule.Ascheduleautomaticallyrequestslocationsfrom
yourEntourageCISataregularinterval.Youareonlyabletocreateschedulesfordevicesactivatedonyouraccount.
Youarenotabletocreateschedulesforfrienddevices.
ToaccesstheSchedulepagewithinyourNetworkAccount:
1. ClickontheSchedule button in the main navigation bar
2. TheSchedule page will open
Tocreateaschedule:
1. ChoosehowoftenthatyouwouldlikelocationstobeautomaticallyrequestedfromtheTrack Everydrop-
down menu
2. ChooseFor how long you would like the schedule to operate from the Fordrop-downmenu
3. ChoosetheStarting in time that for when your schedule should begin
4. ClicktheSave button
Toeditaschedule:
1. ClicktheEdit Schedule link
2. Modifythesettingsasyourequire
3. ClicktheSave button
Todeleteaschedule:
1. ClicktheDelete Schedule button
2. Theexistingschedulewillbedeletedandreplacedbythecreatescheduleform
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Preferences page
ThePreferencespageallowsyoutochangethesettingsthatarerelatedtoyourEntourageCISproduct.Ifyouhave
morethanoneproductactivatedonyouraccount,youmaycongureeachdevice’spreferencesdierently.
ToaccessthePreferencespagewithinyourNetworkAccount:
1. ClickonthePreferenceslinkinthemainnavigationbarORclicktheChange Preferences link in the device
banner, on the Devices page, that you would like to view or modify
2. ThePreferences page will open
Basicpreferences
ThispageallowsyoutochangeanumberofbasicsettingsforyourEntourageCIS,includingthedevicename,device
image, time zone, language, and your preferred unit system.
TochangetheEntourageCISdevicename,imagethatrepresentsyourvehicle,yourtimezone,yourlanguage,oryour
unit system:
1. Maketheappropriatechanges byeitherclickingtextboxesandeditingtextorselectingtheappropriate
settingfromthedrop-downmenu
2. ClicktheSave button
Alertpreferences
TheAlertpreferencespageallowsyoutocustomizethesettingsusedtosendsecurityalertsandnoticationstoyour
emailaccountand/ormobilephonethroughtextmessaging(SMS).ForeachEntourageCISdevice,youareableto
providetwoemailaddressesandtwomobilephonenumbersfortextmessaging.
ToaccesstheAlert preferences page:
1. ClicktheAlert preferences button
2. TheAlert preferences page will open
Therearetwotypesofsecurityalerts:
• Tamper (vibration) alert–WhenyourEntourageCISsecuritymodeisarmed(manuallyorautomatically),
yourEntourageCISbecomessensitivetovibrationwhenyouleaveproximityofyourvehiclewithapaired
MyPasskeyfob.IfEntourageCISsensestampering(vibration),itwillsendaTamperalerttoyouthroughemail
and/ortextmessage,dependinguponyoursettings.
• GPS security perimeter breach alert–OnceyourEntourageCISsecuritymodeisarmedandthedevice
detectsthatithasmoved300mfromthepositionitwasarmed,itwillsendaPerimeterBreachtoyouthrough
emailand/ortextmessage.
NOTE:IfyouhavesubscribedtotheBlacklineGPSMonitoring&RecoveryServicetheGPSsecurityperimeterbreach
alerttriggerstheBlacklineGPSMonitoring&RecoveryService.
NOTE:Afterbeingarmed,thereisanarmingdelayof60secondsbeforeyourEntourageCISbecomessensitiveto
tampering(vibration).
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Thereareanumberofnotications:
• Network log-on notification–Thisnoticationtellsyouwhenyourvehiclereconnectstothewireless
networkandisonline.Thisnoticationoccurswhenyourvehiclehasbeenoutofwirelesscommunication
signalcoverageforanextendedperiodoftime,andhasloggedbackintotheBlacklineGPSNetwork.
• Network log-off notification–Thisnoticationtellsyouwhenyourvehiclehasdisconnectedfromthe
wirelessnetworkandisoine.Thismayoccurduetoeitheryourvehicleleavingwirelesscommunication
signalcoverage,oralocalserviceoutage.BlacklineGPScannotcontrolwhenlocaloutagesoccurandisnot
notiedwhensucheventsoccur.
• Low-vehicle battery notification–Thisnoticationtellsyouwhenyourvehiclebatteryislow.Oncethis
noticationiscommunicated,yourvehiclewillcontinuetofunctionnormally.Youmaywanttoensurethatit
ischargedassoonaspossibletopreventadrainedbattery.Ifyoundthatyoureceivealow-vehiclebattery
frequentlyandhavenoproblemsstartingyourvehicle,youmayconsideradjustingthelow-vehiclebattery
noticationthreshold.
• Vehicle battery disconnect warning–Thisnoticationtellsyouwhenyourvehiclebatterycanlongerpower
EntourageCISandithastransitionedtoitsinternalbackupbatteryforpower.Oncethisnoticationissent,
EntourageCIScancontinuetooperateforuptotwodays,dependingontheamountoflocationssenttothe
BlacklineGPSNetwork,andotherfactors.
• Low backup battery warning–ThisnoticationtellsyouwhentheEntourageCISinternalbackupbattery
fallsbelow40%capacity.Oncethisnoticationissent,thereisashortperiodoftimebeforethebackup
batteryisemptyandEntourageCISisnolongerabletomaintainaconnectiontotheBlacklineGPSNetwork.
Toenteranemailaddressforemailsecurityalertsandnotications:
1. ClickoneitherthePrimaryorSecondaryemailalertboxesandtype your email address
2. ClicktheSave button to save your changes
Toenteramobilephonenumberfortextmessagealertsandnotications:
1. ClickoneitherthePrimaryorSecondarytextmessagealertboxesandtype your ten digit mobile phone
number(forexample,4035554444)
2. Chooseyourmobile phone carrierfromthedrop-downboxbesidethePrimaryorSecondaryalertboxthat
you have edited
3. ClicktheSave button to save your changes
NOTE:YourNetworkAccountusesyourcarrier’semailtotextmessagegatewayforalertandnotication
communication.Textmessages(SMS)mayexperiencedelaysrelatedtonetworktrac.
ToreceiveTamper(vibration)alerts:
1. ChecktheTamper (vibration) alert checkbox
2. ClicktheSave button to save your changes
ToreceiveGPSsecurityperimeterbreachalerts:
1. ChecktheGPS security perimeter breach alertcheckbox
2. ClicktheSave button to save your changes
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NOTE:IfyourEntourageCIStriggersaGPSperimeteralert,theSecurity perimeter breach alert auto-tracking
featureisautomaticallyactivated.TheBlacklineGPSNetworkwilllocateyourvehicleeverythreeminutesfortwo
hourswhilewithinwirelesscommunicationandGPSsignalcoverage.Theselocationscanbeaccessedfromyour
device tracking page at any time.
NOTE:WhentheGPSsecurityperimeterhasbeenbreached,no further alerts will be sent until the alarm has been
reset.Toresetthealarm,rstdisarmEntourageCISandthenre-armitssecuritymode.
NOTE:YoudonotneedtosubscribetoTamper alertsinordertoreceiveGPSsecurityperimeteralerts.
ToreceiveNetworklog-onnoticationmessages:
1. ChecktheNetwork log-on notification checkbox
2. ClicktheSave button to save your changes
ToreceiveNetworklog-onoticationmessages:
1. ChecktheNetwork log-off notification checkbox
2. ClicktheSave button to save your changes
ToreceiveLow-vehicleandlowback-upbatterynoticationmessages:
1. ChecktheLow-vehicle battery notification checkbox
2. ClicktheSave button to save your changes
NOTE:Anadvancedfeatureisavailabletoadjustthelow-vehiclebatterynotication.Ifyoureceivealow-vehicle
batterynoticationtooearlyandyoubelievethatyourvehicleisoperatingproperly,youcanreducethevehicle
battery voltage level where the alert occurs.
Toadjustthelow-vehiclebatterynoticationthreshold:
1. PresstheLow-vehiclebatterynoticationAdvanced button
2. Selectyourdesirednoticationthreshold
3. ClicktheSave button to save your changes
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Escort Entourage CIS User guide

Category
Motor vehicle electronics
Type
User guide

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