Tynetec ZXT485 User manual

  • Hello! I've reviewed the user manual for the Tynetec Pill Dispenser Advance. This document covers everything from initial setup and programming to understanding its alarm system and how to properly load and clean the dispenser. I can provide information on setting the clock, alarms, and other features described, and I’m here to help you with any questions you might have about using this device.
  • How does the Pill Dispenser Advance work?
    How do I reset the dose counter?
    What happens if the dispenser is upside down when an alarm occurs?
DocNo.FM0706issueDPage1
169MHzTelecareDevices
PillDispenserAdvance
__________________________________________________________________________________________________________


CompatiblewithReachathomealarms,Adventxtwardencall
AltecResponseandTouchsafeProNursecallsystems
Audiblealarm&flashinglightwhenpillsarereadytotake
1to28daycapacity1to24dosesperday
Selflockingpillshuttertopreventdoubledosing
Keylockablelidtopreventaccesstomedicationtray
EasytoprogramusingLCDdisplaymenus
RealtimeclockwithautoBSTadjustment
Lowbatterywarning
Dimensions:180mmdiameterx56mmdeep
Weight:490gramsincbatteries
ProductCode:ZXT485
HowdoesthePillDispenserAdvancework?
ThePillDispenserAdvancewillsoundanalarm,flasharedlightandthedisplaywillshowTAKEMEDwhenit’stimeforthe
usertotaketheirmedication.
Itwillmakethecorrectdosageavailableatthecorrecttimeeachday,atallothertimesthepillsaresecurelylockedinsidethe
dispenser.
Whenthealarmsoundstheshutterwillbeunlocked,thepillsareremovedfromthedispenserby
tiltingitthrough90oandpouringthemintothehand.Thetiltingactionwillsilencethealarm
thenrelocktheshutteragainafter2minutes.
Ifthedispenserisnottiltedthealarmwillcontinuetountiltheprogrammable“after”time
hasexpired(5minutesto5hours).
Whenhalfthe“after”timeexpiresanalarmcallwillbetransmitted.Whenthefull“after”time
hasexpiredanotheralarmwillbetransmittedandtheshutterwilllocktopreventthepossibility
of2dosesbeingtakenwithinashorttime(i.e.potentialdoubledosing).
Pills“ready”andpills“taken”timesarealsotransmittedandloggedintheReachPlusorAdventxt.
ThisdatacanbeanalysedusingTynetec’siCaresoftware.
Note:Adventxtrequiresadditionalhardware.
LoadingthePillDispenser
ThePillDispenserisprovidedwithclearlyprinteddiscs.Thesediscsidentifythedayoftheweekandtheappropriatenumberof
dosesperday(between1and4).Ablankdiscisprovidedforthoseon5ormoredosesperday.
Placetheappropriatediscfortherequiredpilldosageontopofthetraytakingcareto
lineuptheholesandpushdownoverthe4locatingpins.
Usethediscasaguidewhenplacingthepills.
Certainmedicationshouldnotbeexposedtotheairandthereforeshouldnot
beplacedinautomaticdispensers;ifindoubtcheckwithaPharmacist.
Afterfilling,positionthetraysothatthecompartmentwiththefirstdosetobetakenby
theuseristotherightoftheopening.ThephotohereshowsMonEveisthenextdose
ResettingtheDosesLeftDisplay
EachtimemedicationisdispensedthenumberofDOSESLEFTwillreduceby1.
Whenthetrayisrefilleditisimportanttoresetthecounterbypressingbutton2untilTRAYZisdisplayed.
IfthedispenserisworkingintheSECUREmodethetraywillmoveahalfturntolocktheshutter.
ThenumberofDOSESLEFTwillnowbethesameasthenumberenteredintheFILLEDquantitysetting.
Closethelidandlockwiththekeysupplied.
Therefillfrequencywilldependonthenumberofdailydoses;onceadayrefillevery28days,twiceadayrefillevery14days,
threetimesadayrefillevery9days,fourtimesadayrefillevery7days,etc.
Tynetec andAidcallare businessunitsofLegrandElectricLtd
Unit10CowleyRoad,BlythRiversideBusinessPark,Blyth
Northumberland,NE245TF.Tel:01670352371Fax:01670362807
Email:[email protected]Web:www.tynetec.co.uk
DocNo.FM0706issueDPage2
INITIALSETUP
Fromnewyouwillneedtoopen
thebatterycompartmentand
removethebatteryisolationstrip.
ThedisplaywillshowBOOT
followedbythesoftwareversion
e.g.SW007thenthebatterychargelevelB100%”(full
charge).WhenthedisplayshowsCLOCKandflashes
00:00theunitisreadytoprogram.
Thereare2programmingmenus;MenuAcontainsthe
basicsettingsandMenuBcontainsmoreadvanced
functions.Seebelow;
MENUA
S
ETTING
S
Pressbutton1tocyclethroughthefollowingfunctions;
CLOCKDATEDOSESALARMS
Pressandholdbutton1for3secondstoexitthemenuand
reverttonormaloperation.
SettingtheClock
Pressbutton1onceandCLOCKisdisplayed.
Pressbutton2/3tosetthetime(00:00to23:59)
Note:pressandholdforfastforward/reverse
Pressbutton1toendandDATEwillbedisplayed.
SettingtheDate
TheDATEdisplaywillchangetoYYafterafewseconds.
Pressbutton2/3tosettheYEAR(00to99)
Pressbutton1andMMwillbedisplayed
Pressbutton2/3tosettheMONTH(01to12)
Pressbutton1andDDwillbedisplayed
Pressbutton2/3tosettheDATE(01to31)
Pressbutton1toendandDOSESwillbedisplayed.
SettingtheNumberofDosesperDay
TheDOSESdisplaywillchangetodisplaythenumberof
dosesperdayafterafewseconds.
Pressbutton2/3tosetthedosesperday(00to24)
Pressbutton1toendandALARMSwillbedisplayed.
SettingtheAlarmTimesforeachDose
TheALARMSdisplaywillchangetodisplaythetimeforthe
firstdoseafterafewseconds.
Pressbutton2/3tosetthealarmtimeforthefirstdose
Pressbutton1toendthensetalarmtime2
Repeatforeachalarmtime,thenumberofalarmtimesis
determinedbythe“numberofdosesperday”setabove.
MENUBSETTING
S
Pressandholdbutton3untilBEFOREisdisplayedthen
pressbutton1tocyclethrough;AFTERSOUNDLIGHT
FILLEDBATTSECUREHOURSDLSSTART
STOPRECORD
Pressandholdbutton1for3secondstoexitthemenuand
reverttonormaloperation.
SettingtheBeforeTime
TheBEFOREtimeallowsmedicationtobetakenupto5
hoursearlierthanthenextalarmtime.
Pressandholdbutton3untilBEFOREisdisplayed
Pressbutton2/3tosetthebeforetime(00:00=not
required,to05:00max)
Pressbutton1toendandAFTERwillbedisplayed
Ifthisoptionissettheusermayaccesstheirmedicationin
advancebyturningthepilldispenserupsidedownthenback
uprightagaintwiceinsuccession,thetraywillrotateone
stepandthenextdosewillbecomeavailable.
SettingtheAfterTime
TheAFTERtimesetshowlongthealarmsoundsandthepill
shutterremainsunlockedafterthemedicationisdue.
AfterAFTERisdisplayed;
Pressbutton2/3tosettheaftertime(00:05to05:00)
Pressbutton1toendandSOUNDwillbedisplayed.
IfhalftheAFTERtimeexpiresanalarmcallwillbe
transmitted.IfthefullAFTERtimeexpiresanotheralarm
callwillbetransmittedandthepillshutterwilllockshut.
SettingtheAlarmSound
ThealarmSOUNDwillplaytoalerttheuserwhenitistime
totaketheirmedication.Itwillsoundevery5secondsfor
thefirstminute,thenevery8secondsupto1hourthen
onceaminuteuntilthemedicationisdispensedorthe
AFTERtimeisreached,maximum5hours.
AfterSOUNDisdisplayed;
Pressbuttons2/3toselectthepreferredsound(01to04)
Select00fornosound
Pressbutton1toendandLIGHTwillbedisplayed.
SettingtheLightOn/Off
TheLIGHTwillflashtoalerttheuserwhenitistimetotake
theirmedication.Itwillflashevery5secondsforthefirst
minute,thenevery8secondsupto1hourthenonceevery
16secondsuntilthemedicationisdispensedortheAFTER
timeisreached,maximum5hours.
AfterLIGHTisdisplayed;
Pressbutton2fornolight(displayshowsOFF)
Pressbutton3forlight(displayshowsON)
Pressbutton1toendandFILLEDwillbedisplayed.
SettingtheFilledQuantity
Thisisthenumberofdosesplacedinthemedicationtray
whenfilledandallowstheDOSESLEFTdisplaytobeshown.
AfterFILLEDisdisplayed;
Pressbutton2/3tosettheFILLEDquantity(00to28)
Pressbutton1toendandBATTwillbedisplayed.
SettingtheBatteryType
Itispossibletouse4xAAsizealkalineor4xAAsize
rechargeablebatteriesinthe‘Advance’PillDispenser.
AfterBATTisdisplayed;
Pressbutton2toselectalkaline(ALC)
Pressbutton3toselectrechargeable(NIMH)
Pressbutton1toendandSECUREwillbedisplayed.
SettingtheSecureMode
WithSECUREmodeONthepillshutterwillbelockedexcept
atalarmtimeandforthesubsequentaftertime.With
SECUREmodeOFFtheshutterdoesnotlock.
AfterSECUREisdisplayed;
Pressbutton2toselectsecuremodeON
Pressbutton3toselectsecuremodeOFF
Pressbutton1toendandHOURSwillbedisplayed.
SettingtheHoursMode
Theclockcanbesettodisplaythetimein12hourAM/PM
modeor24hourmode.
AfterHOURSisdisplayed;
Pressbutton2toselect12hourclock(AM/PM)
Pressbutton3toselect24hourclock
Pressbutton1toendandDLSwillbedisplayed.
SettingtheDaylightSavingMode
Toclockcanbesettoautomaticallyadjust+/‐1hourevery
March/OctoberforGMT/BST.
AfterDLSisdisplayed;
Pressbutton2/3toselectOFF/EU/US
SetEUforEurope,USforAmericaorOFFtodisable.
Pressbutton1toendandSTARTwillbedisplayed.
DocNo.FM0706issueDPage3
MENUBSETTING
S
‐CONTINUED
SettingtheStartTime
Itispossibletodelaythetimeatwhichthedispenserwill
starttooperate(usefulifthedispenserisbeingfilledoff
siteandbeingdeliveredtotheuseratalaterdate).
AfterSTARTisdisplayedthedisplaywillchangetoYYafter
afewseconds;
Pressbutton2/3tosettheYEAR(00to99)
Pressbutton1andMMwillbedisplayed
Pressbutton2/3tosettheMONTH(01to12)
Pressbutton1andDDwillbedisplayed
Pressbutton2/3tosettheDATE(01to31)
Pressbutton1andHHwillbedisplayed
Pressbutton2/3tosettheHOUR(01to23)
Pressbutton1toendandSTOPwillbedisplayed.
Thetime(HH)shouldbeinadvanceofthefirstdosetobe
dispensedfortheuser.
SettingtheStopTime
Itispossibletostopthedispensersoperationatafuture
dateandtime.Thisisusefuliftwodispensersarebeing
usedbyoneuserinsequenceandthisensuresonlyone
dispenserisactiveatonetime.
AfterSTOPisdisplayedthedisplaywillchangetoYYaftera
fewseconds;
Pressbutton2/3tosettheYEAR(00to99)
Pressbutton1andMMwillbedisplayed
Pressbutton2/3tosettheMONTH(01to12)
Pressbutton1andDDwillbedisplayed
Pressbutton2/3tosettheDATE(01to31)
Pressbutton1andHHwillbedisplayed
Pressbutton2/3tosettheHOUR(01to23)
Pressbutton1toendandRECORDwillbedisplayed.
Thetime(HH)shouldbeafterthelastdosetobedispensed
fortheuser.Ifthefunctionisnotrequiredsettheyearto99.
RecordFunction
Thedispenserwillrecordtheactualtimestheprevious28
medicationsweredispensed.
AfterRECORDisdisplayed;
Pressbutton2/3toscrollthroughtheactualtimesthelast
28medicationsweretaken.
Pressbutton1toend.
S
ELFTESTMOD
E
Thetrayrotation,lightandalarmsoundcanallbetested
anddemonstratedbypressingandholdingall3buttons
downtogetheruntilTESTisdisplayed.
Pressbutton3tostartawholealarmsequence,thedisplay
willshowDEMO”.
Closethelidandthetraywillturntotheopenposition.
Thealarmwillsound,thelightwillflashandthedisplaywill
showTAKEMED”.
Pickthedispenserupandtipforwardtodemonstrate
dispensingthemedication.
ThedisplaywillshowCLOSE”andthetraywillturntothe
lockedposition.
Pressbutton3torepeatorpressandholdbutton1fora
fewsecondstoend.
ThismodeisalsousedwhenlearningthePillDispenser
ontothewardencallsystem,athomealarmunitor
Nursecallsystem.
Seethefollowingpagesforhowtoputeachofthese
productsinto“LearnMode”.
ERRORALARM
Ifthetrayfailstorotateduetoanobstructionanalarmwill
soundandthedisplaywillshowERROR01,04or08.
Thiscanbeclearedbypressingbutton3.
Anyobstructionshouldberemoved.
Whentheobstructionisclearedretesttheunit.
Ifthefaultcannotberectifiedcontactyoursupplier.
LOWBATTERYWARNING
Ifthebatterylevelfallsbelow20%thedisplaywillshow
LOWBATT”insequencewiththeDATEandTIME.
Ifthebatterieshavenotbeenreplacedby00:05:10(five
minutesand10secondsaftermidnight)theunitwill
transmitalowbatterywarningatthattime.Thiswillrepeat
everynightat00:05:10untilthebatteriesarereplaced.
Ifthebatterypercentagefallsto0%thepilldispenserwill
ceasetooperate,itwillbleepandthedisplaywillshow
ERROR10”.
Thebatterylevelcanbecheckedatanytimebytiltingthe
dispenserforward(between15and40degrees);afterthe
NEXTDOSEandDOSESLEFTinformationthebattery
levelremainingwillbedisplayede.g.B75%”.
Allprogrammingisretainedwhenthebatteriesarechanged.
Thetimemayneedcorrectingifthebatteriesareleftoutor
arecompletelyoutofcharge.
Replacementbatteries:4x1.5VAlkalineAA
Rechargeablebatteriesmayalsobeusedbutensurethe
BATTfunctioninMenuBissetasNIMH”.
Detailedinformationonbatterymanagementforall
Tynetecproductsisavailableinaseparatedocument.
RequestacopyofDocNo.FM0630.
DISPENSERLEFTUPSIDEDOWN
Ifthedispenserisupsidedownwhenanalarmoccurs,the
alarmwillsoundasnormalbutthetraywillnotturnuntil
thedispenserisreturnedupright.
Ifmorethanonealarmtimehaspassedwhilstthe
dispenserhasbeenupsidedownthedispenserwillpresent
thecorrectmedicationforthattime.
CLEANING
DispenserUnit:donotplaceinwater,wipecleanwitha
dampclothonlyandpolishwithadryduster.Avoidusing
strongdetergentsorfurniturepolish.
InternalTray:maybewashedinwarmwaterorinadish
washer(max70C).
DocNo.FM0706issueDPage4
RegisteringaPillDispenserontoaReachathomealarmunit
1.PuttheReachunitintoradiodevicelearnmode…

    


2.Activatethepilldispenser…

  


3.Exitradiodevicelearnmode…

    



4.CheckwiththeControlCentrethatitisconvenienttoperformatestcall.Checkapilldispenseralarmisreportedbylettingthe
pilldispenserdeliveradose,DONOTtilttheunittoTAKEthedose,andlethalftheAFTERtimeexpire.HINT:tospeedupthetest
adjusttheCLOCKtofewminutesbeforethenextdosetimeandreducetheAFTERtimeto5minutes.Don’tforgettoresetthe
clock/aftertimewhenthetestcalliscomplete.
DeletingaPillDispenserfromaReachathomealarmunit
Enter1670usingthekeypadontherearoftheReachunitthefrontlightwillFLASHFASTGREENandtheunitwillannounce
ProgramMode‐Ready”.
Enter#041andtheReachwillannounceDeleteRadioDevicefollowedbyaBeep”.
Enterthe8digitpilldispenserIDtobedeleted;aftertheBeeppress#toexit.
PressthekeytoexitProgramMode;theunitwillsoundaDoubleBeepandthefrontlightwillreturntoSTEADYGREEN.
The8digitIDcanbefoundonthelabelonthebackofthepilldispenseritwillalwaysstartwith31xxxxxx
TheinstructionsgivenaboveforthestandardReachproductalsoappliestotheReachPlus,ReachPlusGSM
andReachUltramodels.Refertotheinstructionbookletsprovidedwiththeseproductsformoreinformation
onprogrammingandtestingradiodevices.

Openthelid,pressandholdall3buttonstogetheruntilTESTis
displayed.
Pressbutton3,thedisplaywillshowDEMOandtheReachwill
announcePillDispenser”.
Pressandholdbutton1toexittheDEMOmode.
Trigger
Radio
Device
PressandHOLDtheGREENbuttonontheReachunit.
WhenthefrontlightFLASHESFASTGREENreleasethe
buttonandtheReachwillannounceTriggerRadioDevice”.
Younowhave1minutetoactivatethepilldispenser.
PresstheGREENbuttonontheReachunit.
ThefrontlightwillreturntoSTEADYGREENandtheReach
isbackinnormaloperatingmode.
DocNo.FM0706issueDPage5
RegisteringaPillDispenserontoanAdventxtwardencallsystem
1.PuttheAdventxtsystemintoradiodevicelearnmode…
 
    
 

2.Activatethepilldispenser…

  


3.ExittheAdventxtsystemradiodevicelearnmode…




4.Checkapilldispenseralarmcallisreportedonthewardencallsystembylettingthepilldispenserdeliveradose,DONOTtiltthe
unittoTAKEthedose,andlethalftheAFTERtimeexpire.HINT:tospeedupthetestadjusttheCLOCKtofewminutesbeforethe
nextdosetimeandreducetheAFTERtimeto5minutes.Don’tforgettoresettheclock/aftertimewhenthetestcalliscomplete.
DeletingaPillDispenserfromanAdventxtwardencallsystem
PresstheLINEkeyandwaitfortheReadyprompt.
Enter5001followedbythekey.
Entertheflatnumberthepilldispenserisbeingdeletedfromfollowedbythekey.
Activatethepilldispensertobedeleted.
WaitforthePendantDisabledEnterFlatprompt.
Pressthe#keyandwaitfortheReadyprompt,thenpresstheLINEkeytocleartheconnection.
RefertotheAdventxtoperatorsmanual(DocNo.FM0420)providedwiththewardencallsystemformore
informationonprogrammingandtestingradiodevices.
UsingtheManager’sDECTtelephone;
PresstheLINEkeyandwaitfortheReadyprompt.
Enter5000followedbythekey.
Entertheflatnumberthepilldispenserisbeinginstalledinfollowed
bythekey.
Younowhave1minutetoactivatethepilldispenser.
Ready”
UsingtheManager’sDECTtelephone;
Pressthe#keyandwaitfortheReadyprompt.
PresstheLINEkeytocleartheconnectionandthewardencallsystemis
nowbackinnormaloperatingmode.
Openthelid,pressandholdall3buttonstogetheruntilTESTisdisplayed.
Pressbutton3andthedisplaywillshowDEMO.
WaitfortheEnterLocationCodepromptthenpress0(nolocation)
followedbythekey.
WaitforthePendantEnabledEnterFlatprompt.
Pressandholdbutton1toexittheDEMOmode.
Ready”
DocNo.FM0706issueDPage6
RegisteringaPillDispenserontoanAltecResponselocalcareralarmunit
1.PuttheAltecResponseunitintoradiodevicelearnmode…

    
 

2.Activatethepilldispenser…

  



 
3.ExittheAltecResponseradiodevicelearnmode…




4.CheckapilldispenseralarmcallisdisplayedontheAltecResponseunitbylettingthepilldispenserdeliveradose,DONOTtilt
theunittoTAKEthedose,andlethalftheAFTERtimeexpire.HINT:tospeedupthetestadjusttheCLOCKtofewminutesbefore
thenextdosetimeandreducetheAFTERtimeto5minutes.Don’tforgettoresettheclock/aftertimewhenthetestcalliscomplete.
DeletingaPillDispenserfromanAltecResponselocalcareralarmunit
PressENTERtoactivatethewakeupdisplaythenENTERagaintodisplaythemainmenu
PressENTERtoselectRadioDevices
PressthekeytoselectDeleteDevicethenpressENTER
ThedisplaywillpromptyoutoTriggertheSensor
Activatethepilldispensertobedeleted‐thedisplaywillshowthedevicetypeandits8digitIDnumber
IfthisisthedeviceyouactivatedpressthekeytoselectDeletethenpressENTER
Ifit’sNOTthedeviceyouactivatedpresstheENTERkeytoselectRejectthentryagain
ToexitthemodeselectExitthenpresstheENTERkey.
RefertotheAltecResponseinstallationguide(DocNo.FM0548)providedwiththeportablealarmunitfor
moreinformationonprogrammingandtestingradiodevices.
Openthelid,pressandholdall3buttonstogetheruntilTESTisdisplayed.
Pressbutton3andthepilldispenserdisplaywillshowDEMO.
TheAltecResponsedisplaywillshowPillDispenserandits8digitIDnumber.
ChecktheIDiscorrect,pressthekeytoselectAcceptthenpressENTER.
Note:ifanotherdevicehasbeenpickeduppressENTERtoRejectandtryagain.
ThedisplaywillshowFlat,usethe&keystochoosethedwellingtype.
PressthekeytoselectNo:000000thenpresstheENTERkey.
Usethe&keystoselecteachdigitoftheflatnumberandthe&keys
tomovebetweendigitsthenpresstheENTERkey.
PresskeyseveraltimestoselectExitthenpresstheENTERkey.
ThedisplaywillpromptyoutoTriggertheSensoragain.
Pressandholdbutton1toexittheDEMOmode.
PressENTERtoactivatethewakeupdisplaythenENTERagaintodisplay
themainmenu.
PressENTERtoselectRadioDevices
PressENTERtoselectLearnDevice
ThedisplaywillpromptyoutoTriggertheSensor”.
Younowhave20secondstoactivatethepilldispenser.
FromtheLearnDevicemenuselectExitthenpressENTER.
FromtheRadioDevicesmenuselectExitthenpressENTER.
Thedisplaywillreturntothewakeupscreenandgoblankafter10seconds.
TheAltecResponseisnowbackinnormaloperatingmode.
tynetec
tynetec
DocNo.FM0706issueDPage7
RegisteringaPillDispenserontoaTouchsafeProNursecallsystem
1.PuttheTouchsafeProMasterPanelintoTelecareregistrationmode;touchthescreenandLogonasanEngineeroraManager
(passwordrequired),thenfromthemainmenupagetouchtheTelecarebuttontoopenthescreenshownbelow…


2.EnterthepilldispenserID…


3.PresstheClosebuttontoexitTelecaremodeandtheNursecallpanelisnowbackinnormaloperatingmode.
4.CheckapilldispenseralarmcallisdisplayedontheNursecallpanellikebelowbylettingthepilldispenserdeliveradose,DONOT
tilttheunittoTAKEthedose,andlethalftheAFTERtimeexpire.HINT:tospeedupthetestadjusttheCLOCKtofewminutesbefore
thenextdosetimeandreducetheAFTERtimeto5minutes.Don’tforgettoresettheclock/aftertimewhenthetestcalliscomplete.
Thescreenbannerisblackforapilldispenseralert(Touchthebannertodisplaynotes).
PresstheAcceptbuttononthebannertosilencethealarm‐thiswillalso
notifyallotherpanelsthecallisbeingdealtwith.
Thescreenbannerchangestopurplewhenacallisaccepted.
YoumustvisittheappropriateNursecallCallPointtocancelthecall.
DeletingaPillDispenserfromaTouchsafeProNursecallsystem
SelectthepilldispenserIDtobedeletedfromtheDeleteTelecareDevicepulldownlistbox(prefixedwitha“T31”).
DetailsofthepilldispenserselectedwillbedisplayedintheRoom,HouseCodeandIDboxesbelow.
IfthedetailsshownarecorrectpresstheDeletebutton.
PresstheClosebuttontoexit.
RefertotheTouchsafeProDisplayPaneluserguide(DocNo.FM5505)providedwiththeNursecallsystemfor
moreinformation.
TynetecandAidcalloperateapolicyofcontinuousimprovementandreservetherighttochangeproductspecificationswithoutnotice.
IfanyvariationtothedetailscontainedinthisdocumentaresuspectedpleasecontactTynetec’scustomersupportdepton01670352371.
The8digitIDisprintedonthelabelontherearofthepilldispenser.
Note:thisIDwillalwaysstartwith31xxxxxx.

TouchtheAddTelecareDeviceboxthenusetheonscreenkeypadtoentertheID.
Hint:enterazoneintheFilterboxtonarrowthesearchfortheroom(seebelow).
SelecttheusersCallPointIDfromtheRoompulldownlistboxthenpressSave.
Note:thisistheroomunitthatwillbewillbeusedtocancelthecall.
Usekeypadtoenter
8digitIDhere
Selecttherelevant
CallPointIDhere
Savewhendone
Closetoexitmode
Onscreenkeypad
CALLING
CANCEL
HC345ID001
PresstheLIGHTGREY
buttontocancelthecall
ZXT485W65707
Ser:11151014
ID:31036757
EE0765V1.01A
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