Polycom 650IP User manual

User guide for Polycom 650IP

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General index
General Notes................................................................................................................................................ 2
Speakerphone............................................................................................................................................... 3
1 Activating the speakerphone during a selection....................................................................................3
2 Switching to speakerphone during a selection......................................................................................3
Hold (hold function)........................................................................................................................................ 3
Deactivating the Microphone (mute function).................................................................................................3
Call transfer................................................................................................................................................... 4
1 Blind transfer......................................................................................................................................... 4
2 Transferring with call waiting.................................................................................................................4
Conference calls (max 3 people)................................................................................................................... 4
Call waiting.................................................................................................................................................... 4
1 Accepting call waiting............................................................................................................................ 5
2 Declining call waiting............................................................................................................................ 5
Static deviation.............................................................................................................................................. 5
1 Enabling static deviation....................................................................................................................... 5
2 Enabling static deviation....................................................................................................................... 5
Call list........................................................................................................................................................... 5
Returning a call............................................................................................................................................ 6
Addressbook management.......................................................................................................................... 6
1 Entering a contact............................................................................................................................... 6
2 Finding a contact................................................................................................................................. 6
3 Editing a contact.................................................................................................................................. 6
4 Deleting a contact............................................................................................................................... 6
Obtaining an IP address for the phone........................................................................................................6
General Notes
In this manual, the soft keys are defined in red as shown in the figure below:
These keys allow access to different functions depending on the writing that appears on the screen of the 
phone near each single key. 
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2.Speakerphone

2.1 Activating the speakerphone during a selection

Enter the phone number

Press the key to start the call on speakerphone

2.2 Switching to speakerphone during a selection

Press the key to activate/deactivate the speakerphone during a conversation.

Please note: if you place the handset back on its base during a conversation while on speakerphone, this will

not end the call and it is necessary to deactivate the speakerphone before hanging up.

3.Hold (hold function)

To pkace a call on hold during a conversation, press the key, which will deactivate the microphone of

the phone. The other party will hear a “hold melody”.

If you have one single call on hold, to resume the conversation and reactivate the microphone of the phone,

just press the key again. If multiple calls are on hold, you must first select the call on hold by using the

up/down directional key and then press the key.

4.Deactivating the Microphone (mute function)

To deactivate the microphone during a conversation or a conference call, press the key. The display

will show the icon.

To reactivate the microphone of the phone, press the key again.

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5.Call transfer

There are two ways to transfer a call: blind transfer where the number to transfer the call cannot decide

whether or not to accept the call transfer or the hold call transfer, where this option is available.

5.1 Blind transfer

During a conversation press the soft key to place the incoming call on hold. At this point you

will hear a dial tone. Press the Blind Forwarding key and enter the number of the person you want to

transfer the call to. The call will automatically be transferred when the caller answers and you will be

automatically disconnected from the call on hold.

5.2 Transferring with call waiting

During a conversation press the soft key to place the incoming call on hold. At this point you

will hear a dial tone and you can enter the number of the person you want to transfer the call to. As soon as

the dialed number answers, you can decide whether to transfer the call or not.

 To transfer the call, simply press the Transfer soft key. The call will then be transferred and you will

disconnected from the previous call on hold

 In case the call transfer is rejected, you can resume the call put on hold earlier by pressing the

Cancel soft key.

6.Conference calls (max 3 people)

During a conversation press the Conference soft key to place the incoming call on hold.

At this point you will hear a dial tone and you can enter the number of the person to add to the conference

call. Press the Submit soft key. As soon as the called party answers, you can add it to the conference by

pressing again the Conference soft key. To end the conference call, simply hang up the receiver ending the

call with both parties, which will remain connected between each other.

7.Call waiting

Requirement: Call waiting must be activated as a feature from your telephone service provider. If a call is

received during another call in progress, the display shows the name and number of the caller. At this point

you can decide whether or not to accept the new call while putting the first one on hold.

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7.1 Accepting call waiting

Select the name or number of the incoming call using the up/down directional key and pressing

the Answer soft key. At this point the first call is put on hold and you are connected to the second one.

You can switch between calls using the up/down directional key to select the second call

currently on hold and by pressing the Resume soft key.

To end the current call, simply press the End Call soft key. To return to the previous call on hold press the

Resume soft key after selecting it with the up/down directional key.

7.2 Declining call waiting

Select the name or number of the incoming call using the up/down directional key and press the

Decline soft key. The caller will hear a busy signal.

8.Static deviation

Static deviation is defined as the deviation of the incoming call always on another number.

8.1 Enabling static deviation

To activate unconditional call forwarding press the Send To soft key, enter the number to whom you want to

forward the call to and confirm your selection by pressing the Activated soft key. The display will read call

forwarding On.

8.2 Disabling static deviation

To deactivate unconditional call forwarding press the Send soft key and then press the Deactivate soft key.

9.Call list

The phone list will memorize all missed, received and dialed calls.

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9.1 Missed or received calls

If there are any missed calls not yet viewed, the display will read new missed calls indicating the number of

missed calls. To view the missed calls press the directional key downwards. Each call, even if received

from the same number, is reported several times.

9.2 Placed Calls

To view the placed calls press the arrow key towards the right. Each call, even if dialed to the same

number, is reported several times.

9.3 Received Calls

To view the received calls press the arrow key towards the left. Each incoming call, even if received

from the same number, is reported several times.

10. Returning a call

You can call back a missed, received or dialed number by going into the call list as explained in the previous

section, and, after selecting the name or number to be called back, simply press the Dial soft key to initiate

the call towards that number.

To view the details of the call, simply select the call by using the up/down directional key and

press the Information soft key, (if it is not directly visible, first press the More soft key).

11.Managing the Address Book

11.1 Entering a contact

Press the key using the up/down directional key and scroll to the Contact List and

confirm by pressing the Select soft key. Press the Add soft

key, (if it is not directly visible, first press the More soft key), and add the necessary information such as first

and last name, contact (phone number) etc., using the up/down directional key to scroll through

the various items to be completed and the 1/A/a soft key to toggle between numeric and alphanumeric.

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Press the Save soft key to save the contact in the address book or Cancel to delete the changes.

11.2 Finding a contact

Press the key using the up/down directional key, scroll to the Contact List and

confirm by pressing the Select soft key. Press the Search soft key, (if it is not directly visible, first press the

More soft key), and enter the first few characters of the first or last name of the contact you are looking for.

Press the Search soft key to display the contacts that meet your desired requirements.

Select the contact to call using the up/down directional key and press the Dial soft key to initiate

the call.

11.3 Modifying a contact

Press the key using the up/down directional key, scroll to the Contact List and

confirm by pressing the Select soft key. With the up/down directional key select the contact to be

edited.

Press the Edit soft key and make the required changes in the same manner in which you enter a new

contact. Press the Save soft key to make the changes effective.

11.4 Deleting a contact

Press the key using the up/down directional key, scroll to the Contact List and

confirm by pressing the Select soft key. Select with the up/down directional key the contact to be

deleted.

Press the Cancel soft key, (if it is not directly visible, first press the More soft key), to delete the contact.

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Polycom 650IP User manual

Polycom 650IP User manual

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