Polycom SoundPoint IP 650 User manual

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IP phones
Type
User manual

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Polycom SoundPoint IP 650 is a full-duplex, hands-free Session Initiation Protocol (SIP) phone that offers a range of features to enhance communication and productivity. Make calls effortlessly using the handset, speakerphone, or headset, and enjoy crystal-clear audio thanks to the hands-free microphone. Easily manage calls with features like call hold, transfer, and conference calling, and access voice mail messages with a dedicated key.

Polycom SoundPoint IP 650 is a full-duplex, hands-free Session Initiation Protocol (SIP) phone that offers a range of features to enhance communication and productivity. Make calls effortlessly using the handset, speakerphone, or headset, and enjoy crystal-clear audio thanks to the hands-free microphone. Easily manage calls with features like call hold, transfer, and conference calling, and access voice mail messages with a dedicated key.

Polycom
®
SoundPoint
®
IP 650
User Guide
Fortraining/documentation,pleasevisitus@
http://customertraining.ver
izonbusiness.comorcall18006621049
©2009Verizon.AllRightsReserved.TheVerizonandVerizonBusinessnamesandlogosandall othernames,logos,
andslogansidentifyingVerizon’sproductsandservicesaretrademarksandservicemarksorregisteredtrademarks
andservicemarksofVerizonTrademarkServicesLLCoritsaffiliatesintheUnitedStatesand/orothercountrie
s.All
othertrademarksandservicemarksarethepropertyoftheirrespectiveowners.
Version1.09
LastUpdated:April09
2
Table of Contents
INTRODUCTION.................................................................................... 4
INSTALLATION..................................................................................... 4
Connect the Network and Power Source..................................................................... 4
Power over Ethernet................................................................................................. 4
Connect the Network and Power Source..................................................................... 5
Attach the Base............................................................................................................ 5
FEATURES............................................................................................ 6
CONFIGURE BASIC SETTINGS........................................................... 9
Appearance of Date and Time..................................................................................... 9
Display Contrast........................................................................................................... 9
Backlight Intensity...................................................................................................... 10
Headset Memory Mode.............................................................................................. 10
Enable .................................................................................................................... 10
Activate................................................................................................................... 11
Type........................................................................................................................ 11
Ring Type................................................................................................................... 11
MANAGE CALL LISTS........................................................................ 12
MANAGE CONTACTS......................................................................... 12
Add a Contact Manually............................................................................................. 12
Add a Contact from a Call List................................................................................... 13
Edit a Contact............................................................................................................. 13
Search for a Contact.................................................................................................. 13
Delete a Contact........................................................................................................ 14
Assign a New Speed Dial Key................................................................................... 14
Assign/Edit Speed Dial .............................................................................................. 15
PLACE A CALL................................................................................... 15
Handset...................................................................................................................... 15
Hands-Free/Speakerphone........................................................................................ 16
Headset...................................................................................................................... 16
Call Lists..................................................................................................................... 16
ANSWER A CALL ............................................................................... 17
Answer When Not on Another Call............................................................................ 17
Answer Using the Handset..................................................................................... 17
Answer Using Hands-free/Speakerphone.............................................................. 17
Answer Using the Headset..................................................................................... 17
Answer When on Another Call................................................................................... 17
Single Line Key ...................................................................................................... 18
Multiple Line Keys.................................................................................................. 18
Shared Lines .......................................................................................................... 18
3
ADJUST THE VOLUME....................................................................... 19
MUTE
................................................................................................... 19
CALL HOLD......................................................................................... 19
Multiple Calls on Hold................................................................................................ 19
END A CALL........................................................................................ 19
CONFERENCE CALLING ................................................................... 20
Manage Conference Calls ......................................................................................... 20
Set up a Conference Using the Join Soft Key ........................................................... 21
Split a Conference Call.............................................................................................. 21
End a Conference Call............................................................................................... 21
CALL TRANSFER ............................................................................... 22
Consultative Transfer................................................................................................. 22
Blind Transfer............................................................................................................. 22
Attended Transfer...................................................................................................... 22
ACCESS VOICE MAIL......................................................................... 23
4
Introduction
ThePolycom650SoundPointIPisafullduplex,handsfreeSessionInitiation
Protocol(SIP)phone.ItprovidestelephonefeaturessuchasSharedCall
Appearance,CallHold,CallTransfer,andDoNotDisturb.
Installation
Thefollowingprovidesbasicinstallationinstructions.Contactyoursystem
administratorforadditionalinformationorassistance.
Connect the Network and Power Source
UsePoweroverEthernet(PoE)fornetworkandpowersourceconnections
unlessotherwisedirectedbyyoursystemadministrator.
NOTE:TheACpoweradapterisaseparate,optionalaccessory.Yoursystem
administratorwillprovideonetoyouifnecessary.
Power over Ethernet
UsingaregularCAT5cable(optionalPolycomaccessory,thephonecanbe
poweredfromaPoE(IEEE802.3af)compliantswitchorhub.
PlugthesuppliednetworkcablebetweentheLANjackonthephoneandan
availablepoweranddataportontheinlinepowerswitch.
5
Connect the Network and Power Source
1. Connecttheshort,straightendofthephonecordtothehandset,and
thecorrespondinglongerstraightendofthecordtothehandsetjack
onthebackofthephone.
2. Connecttheheadset(optional)totheheadsetjackonthesideofthe
phone.
Attach the Base
1. Placeallcordsintherecessedareaabovethemodularjacks.
2. Alignthetwoprotrusionsonthebracketwiththeircorresponding
holesinthephone.
3. Snaptogethertolockthebasetothephone.
6
Features
ThefeaturesoftheSoundPointIP650areshownbelow.
1 MessageWaitingIndicatorAlertsyoutoincomingcalls,newmessages,
andotherevents.
2 ArrowKeys‐Usethearrowkeystoscrollthroughdisplayedinformation.
UsetheSelectkeytoselectafieldofdisplayeddataorentereditmode
forsomesettings.
Ö Scrollthroughdisplayedinformation
Ö Selectafieldofdisplayeddata
Ö Deletedisplayeddata
3 FeatureKeys
Ö DirectoriesAccesslocaldirectoriesandcalllists.
Ö ApplicationsAccesstospecialapplications(contactsystemyour
administrator).
Ö ConferenceConnectwithmultiplepartiesforaconference.
Ö TransferTransferacurrentcalltoathirdparty.
Ö RedialCallthemostrecentlydialednumber.
7
Ö MenuAccessphonefeatures.
Ö MessagesAccessvoicemailmessages.
Ö DoNotDisturbCancelringingandsendcallsdirectlytovoicemail.
4 MicrophoneMute‐Mutesyourvoiceduringacall.Youcanhearthe
caller,buttheycannothearyou.
5 Headset‐Placeandreceivecallsthroughanoptionallyconnected
headset.
6 Speakerphone‐Allowsforhandsfreecommunicationduringcalls.
7 HandsFreeMicrophone‐Placeyourphoneonahard,flatsurfacefor
bestresults.Donotblockthemicrophone.
8 VolumeKeys‐Adjustthevolumeofthehandset,headset,speaker,and
ringer.
9 DialPad‐These12keysprovidethe10digits,the26alphabetic
characters,andspecialcharactersincontextsensitiveapplications.
10 Hold‐Holdsanactivecallorresum
esaheldcall.
11 Speaker‐Fullduplex,handsfreeenabledoption.
12 SoftKeys‐Thescreendisplayslabelsforthesekeystoidentifytheir
contextsensitivefunctions.
13 GraphicDisplay‐Showsinformationaboutcalls,messages,softkeys,
time,date,andotherrelevantdata.
14 Line/SpeedDialKeys‐Usethesekeystoactivatelinesthatcanbe
assignedtoyourphone.
15 LineIndicators‐IndividualmulticolorLEDsdisplaysthedynamiccall
state.Thelightindicatorsare:
Ö SolidgreenAnactivecallisinprogress.
Ö FastflashinggreenThereinanincoming(ringing)call.
Ö FlashingredThecallisonhold.
Ö SolidredThelineisbusyremotely(sharedlines).
16 Hookswitch/Flashhook
8
LineIconsUsethekeysbelowtoactivatelinesthatcanbeassignedtoyour
phone.
ICON DESCRIPTION
RegisteredLine(solid)
RegisteredSharedLine
UnregisteredSharedLine(outline)
VoiceMail
SpeedDial
Ringing
CallinProgress
CallForward
DoNotDisturb
9
Configure Basic
Settings
YoucancustomizeyourSoundPointIP650phonebyadjustingthesettings
fortimeanddate,contrast,ringtype,etc.Youcanalsoaddcontactstothe
phone’sdirectorymanuallyorfromcalllists.
YoucanconfigurebasicsettingsbypressingtheMenubuttonandthen
selectingSettings>Basic.
Appearance of Date and Time
Youcanconfigurehowthedateandtimeappearonthedisplay.Thedisplay
flashesifthephonecannotobtainadate/timefromaconfiguredSNTP
server.Contactyoursystemadministratorifthedate/timeisincorrect.
Gotohttp://customertraining.verizonbusiness.comforinformationon
DaylightSavingsTimeprogramming.
1. PresstheMenubutton.
2. SelectSettings>Basic>Preferences>Time&Date.
3. SelectClockDate,ClockTime,ClockOrder,orEnable/Disable.
4. Scrollthroughtheoptionsundereachoftheseselectionsusingthe
arrowkeys.
5. PresstheSelectsoftkeytoconfirmyourchoice.
6. PresstheMenubuttontoreturntotheidledisplay.
Display Contrast
1. PresstheMenubutton.
2. SelectSettings>Basic>Contrast.
3. PresstheUporDownsoftkeytoincreaseordecreasethedisplay
contrast.
NOTE:Youcanalsousethevolumekeystoincrease/decreasethedisplaycontrast.
4. PresstheOKorCancelsoftkeytoacceptorcancelchanges.
5. PresstheMenubuttontoreturntotheidledisplay.
10
Backlight Intensity
TheSoundPointIP650hasthreebacklightsettings:on,idle,andmaximum
intensity.Youcanmodifytheintensityseparatelyforhigh,medium,low,and
offlevels.
1. PresstheMenubutton.
2. SelectSettings>Basic>BacklightIntensity.
3. SelectBacklightOnIntensity.
4. UsetheupordownarrowkeystoscrolltoHigh,Medium,Low,or
Off.ThedefaultissettoMedium.
5. PresstheSelectsoftkey.
6. SelectBacklightIdleIntensity.
7. UsetheupordownarrowkeystoscrolltoHigh,Medium,Low,or
Off.ThedefaultissettoLow.
8. PresstheSelectsoftkey.
9. SelectMaximumIntensity.
10. Presstheupordownsoftkeytoincreaseordecreasethebacklight
intensity.
11. PresstheOKorCancelsoftkeytoacceptorcancelchanges.
12. PresstheMenubuttontoreturntotheidledisplay.
Headset Memory Mode
Thisfeatureisusefulforpermanentorfulltimeheadsetusers.
Enable
1. PresstheMenubutton.
2. SelectSettings>Basic>Preferences>Headset>HeadsetMemor
y.
3. UsetheupordownarrowstoscrolltoEnabled.
4. PresstheSelectsoftkey.
5. PressMenutoreturntotheidledisplay.
6. Repeatsteps14toselectDisabledandturnheadsetmemoryoff,if
applicable.
11
Activate
1. Press
twice.Aflashingheadseticononthegraphicdisplay,ora
flashingheadsetkeyindicatesthatheadsetmodeisactivated.
Press ortheAnswersoftkeytoreceiveanincoming
calltoyourheadsetautomatically.
Type
Selectaheadsetthatsupportselectronichookswitch.
1. PresstheMenubutton.
2. SelectSettings>Basic>Preferences>Headset>AnalogHeadset
Mode.
3. Usetheupordownarrowkeystoscrolltoyourheadset,
4. PresstheSelectsoftkey.
5. PresstheMenubuttontoreturntotheidledisplay.
NOTE:Forinformationonsupportedheadsets,gotowww.polycom.com/support/voice
andenter“HeadsetCompatibilityList”inthesearchbox.
Ring Type
Youcanselectfromdifferentringtypestodistinguishbetweenlinesorto
haveadifferentringfromacoworker.
1. Pressthemenubutton.
2. SelectSettings>Basic>RingType.
3. Selectthelineyouwanttochangeusingtheupordownarrowkeysif
multiplelinesareconfiguredonyourphone.
4. Usetheupordownarrowkeystoselecttheringtypeyouwant.
5. PressthePlaysoftkeytoheartheringtype,ifapplicable.
6. PresstheSelectsoftkey.
7. Pressthemenubuttonortheleftarrowkeyuntilyoureturntothe
idledisplay.
12
Manage Call
Lists
Youphonemaintainslocallistsofmissed,received,andplacedcalls.Eachlist
cancontainupto100entries.
1. PresstheDirectoriesbutton.
2. SelectCallsLists>MissedCalls,ReceivedCalls,orPlacedCalls.
Manageyourcalllistbyperformingoneofthefollowing:
Ö PresstheEditsoftkeytoeditanumber.
Ö PresstheDialsoftkeytodialanumber.
Ö PresstheMorethenInfosoftkeytoviewinformationaboutthecall.
Ö PresstheMorethenSavesoftkeytostorethecontactinyour
ContactDirectory.
Ö PresstheMorethenClearsoftkeytodeletethecontact.
Ö PresstheDirectoriesbuttontoreturntotheidledisplay.
Manage
Contacts
Youcanstoreupto99contactsinyourContactDirectory.Youcanalsoedit,
delete,dial,orsearchforcontacts.
Add a Contact Manually
1. PresstheDirectoriesbutton.
2. SelectContactDirectory.
3. PresstheMoresoftkey.
4. PresstheAddsoftkey.
5. Enterthefirstand/orlastnameusingthekeypad.
6. Pressthe1/A/asoftkeytoselectbetweennumericandupper/lower
casealphanumericcharacters.
7. PresstheEncodingsoftkeytoaccessspecialcharacters,ifapplicable.
8. Enteracontactnumber.Thisisarequiredfieldanditmustbeunique
(notalreadyinthedirectory).
9. UsetheupordownarrowkeystoscrolltotheSpeedDialIndexifyou
wanttoassignaspeeddialcodetothecontact.Itisautomatically
assignedtothenextavailablevalue.
13
10. PresstheSaveorCancelsoftkeytoacceptorcancelyourchanges.
11. PresstheDirectoriesbuttontoreturntotheidledisplay.
Add a Contact from a Call List
1. PresstheDirectoriesbutton.
2. SelectCallLists>MissedCalls,ReceivedCalls,orPlacedCalls.
OR
Pressanarrowkeytoaccessthecalllistyouwant.
3. Usetheupordownarrowtoselectthecontact.Youcanalsouse*to
pageup,or#topagedown.
4. PresstheMoresoftkey.
5. PresstheSa
vesoftkeytosavethecontactinyourdirectory.
6. PresstheDirectoriesbuttonortheExitsoftkeyuntilyoureturnto
theidledisplay.
Edit a Contact
1. PresstheDirectoriesbutton.
2. SelectContactDirectory.
3. Usetheupordownarrowstoselectthecontact.Youcanalsouse*
topageup,or#topagedown.
4. PresstheEditsoftkey.
5. Editthecontactinformation.
6. PresstheSaveorCancelsoftkeytoacceptorca
ncelchanges.
7. PresstheDirectoriesbuttontoreturntotheidledisplay.
NOTE:Youcaneditacontactthatisonspeeddialbypressingandholdingthe
contact’sspeeddialcode,andthencompletingsteps57above.
Search for a Contact
1. PresstheDirectoriesbutton.
2. SelectContactDirectory.
3. PresstheMoresoftkey.
4. PresstheSearchsoftkey.
5. Usingthedialpage,enterthefewcharactersofthecontact’sfirstor
lastname.
14
6. PresstheSearchsoftkeyagain.Youcandialanysuccessfulmatches
fromthesearchresults.
Delete a Contact
1. PresstheDirectoriesbutton.
2. SelectContactDirectory.
3. Usetheupordownarrowstoselectthecontact.Youcanalsouse*
topageup,or#topagedown.
4. PresstheMoresoftkeytwice.
5. PresstheDeletesoftkey.Thecontactisremovedfromyour
directory.
6. PresstheDirectoriesbu
ttontoreturntotheidledisplay.
Assign a New Speed Dial Key
Youcanassociatecontactswithlinekeysforonetouchdialingoffrequently
callednumbers.SpeedDialentriesareconsecutivelyplacednexttoassigned
linekeysonthephone.
1. Pressandholdanunassignedline .Anewentryinthe
contactdirectoryisautomaticallyopenedallowingcontact
informationtobeadded.
2. PresstheMoresoftkey.
3. PresstheAddsoftkey.
4. Enterthecontactinformation.
Ö Usethe1/A/asoftkeytotogglebetweennumericand
upper/lowercasealphanumericcharacters.
Ö UsetheEncodingsoftkeytoaccessspecialcharacters.
5. Enterthecontactnumber.
6. Enteracontactstringwhere:
Ö Pindicatesa1seconddelay
Ö ,(comma)indicatesa2seconddelay
Note:Youcanassignalinekeytocallyourvoicemail.Forexample,ifyourvoicemail
accessnumberis7700,andyourvoicemailpasswordis1234.Enter7700,,,2154
asthecontactstring.
7. ChangetheSpeedDialIndexfield,ifapplicable.Itdefaultstothenext
availablevalue.
15
8. PresstheSaveorCancelsoftkeytoacceptorcancelchanges.
9. PresstheDirectoriesbuttontoreturntotheidledisplay.
Assign/Edit Speed Dial
YoucanassociatecontactswithSpeedDialcodes.Whenanewentryis
addedtotheContactDirectory,itisautomaticallyassignedthenextavailable
speeddialvalue.
1. PresstheDirectoriesbutton.
2. SelectContactDirectory.
3. Usetheupordownarrowtoselectacontact.Youcanalsouse*to
pageup,or#topagedown.
4. PresstheEditsoftkey.
5. Performoneofthefollowingsteps:
Ö Enterthenextavailablespeeddialvalue.
Ö Deletetheexistingspeeddialvaluebypressing followedby
,andthenenteranewspeeddialvalue.
6. PresstheSaveorCancelbuttontoacceptorcancelyourchanges.
7. PresstheDirectoriesbuttontoreturntotheidledisplay.
Place a Call
Youcanplaceacallusingthehandset,headset,orspeakerphone.Youcan
alsodialthenumberfirst,andthenchoosethemethodyouwanttouseto
speaktothecalledparty.
Duringacall,youcanalternatebetweenthehandset,headset,orhandsfree
speakerphonebypressingthe
or keys.
CallDurationonanactivecallismonitoredthroughalocalcalltimer.Thisis
visiblewithintheactivecallwindowonthedisplay.
Handset
Performoneofthefollowingsteps:
Ö Pickupthehandset.
Ö Dialthenumber.
OR
16
Ö Dialthenumber.
Ö Pickupthehandset.
Hands-Free/Speakerphone
Performoneofthefollowingsteps:
Ö Leavingthehandsetonhook,press , ,orthe
NewCallsoftkeytoobtainadialtone.
Ö Dialthenumber.
OR
Ö Leavingthehandsetonhook,dialthenumber.
Ö Press ,or ,ortheDialsoftkey.
Headset
Performoneofthefollowingsteps:
Ö Withtheoptionalheadsetconnected,press orthe
NewCallsoftkeytoobtainadialtone.
Ö Press .
Ö Dialthenumber.
OR
Ö Withtheoptionalheadsetconnected,dialthenumber.
Ö Press .
Call Lists
1. PresstheDirectoriesbutton.
2. SelectContactDirectory.
3. Usetheupordownarrowstoselectthecontact.Youcanalsouse*
topageup,or#topagedown.
4. PresstheDialsoftkey.
17
Answer a Call
Whenyouarenotonanothercall,youcanansweracallusingyourhandset,
headset,orspeakerphone.Thestepsforansweringanincomingcallwhileon
anothercallaredifferentifyourphoneisconfiguredformultiplelinekeysor
MultipleSharedCallAppearance.
NOTE:IncomingcallscanbeignoredbypressingtheRejectsoftkey(forprivatelines),
theSilencesoftkey(forsharedlines),ortheDoNotDisturbkey.TheDoNot
DisturbfeatureremainsactiveafterthecallsendsuntilyoupresstheDoNot
Disturbkeyagaintodeactivateit.
PresstheForw
ardsoftkeytoforwardincomingcalls.
Answer When Not on Another Call
Activecallsappearonthedisplayshowingdurationanddestination.
Answer Using the Handset
Ö Pickupthehandset.
Answer Using Hands-free/Speakerphone
Performoneofthefollowingsteps:
Ö Press
OR
Leavingthehandsetonhook,press (nexttothe
flashinggreenindicator.
OR
PresstheAnswersoftkey.
Answer Using the Headset
Ö Press toanswerthecallthroughyourconnectedheadset.
Ö IfHeadsetMemoryModeisactivated,press orthe
Answersoftkey.
Answer When on Another Call
Youcanbeonanactivecallandreceiveanincomingcallonthesamephone
numberorotherlinekey.
18
Single Line Key
Thesecondcallcausesacallwaitingtonetobeplayed(ifena
bled),theline
statusindicatorflashesgreen,andanincomingcalliconappears.Caller
informationappearsonthegraphicdisplay.
1. PresstheHoldbuttonortheHoldsoftkeytoputtheoriginalcallon
hold.
2. Pressthedownarrowtoaccessthenewcall.
3. PresstheAnswersoftkey.Theoriginalcallisplacedonhold.
Multiple Line Keys
Thesecondcallcausesacallwaitingtonetobeplayed(ifenabled),the
secondlinestatusindicatorflashesgreen,andanincomingcalliconappears.
Callerinformationappearsonthegraphicdisplay.
1. Press nexttotheflashinggreenindicator.Thefirst
callisplacedonhold.
2. PressHoldbuttonortheHoldsoftkeytoputtheoriginalcallonhold.
3. PresstheAnswersoftkey.
Shared Lines
Thesecondcallcausesacallwaitingtonetobeplayed(ifenabled),the
secondlinestatusindicatorflashesgreen,andanincomingcalliconappears.
Callerinformationappearsonthegraphicdisplay.
Anyoneonanotherphoneconfiguredtousethesamesharedlinemaytake
thecallbypressingtheLineKeyassociatedwiththecallonhold(represented
byaflashingredLED).
NOTE:Ifyourphoneisconfiguredforsharedlines,theRejectsoftkeyisreplacedbya
SilencesoftkeyandthereisnoForwardsoftkey.Tostoptheincomingcallfrom
ringing,presstheSilencesoftkey.
1. Answertheincomingcall.
2. PresstheHoldbuttonortheHoldsoftkey.
19
Adjust the
Volume
Press toadjustthereceivervolumeduringacall.Pressing
thesekeysintheidlestatusadjustsringervolume.
Mute
Duringacall,press .TheMessageWaitingIndicator(MWI)turnsredand
amicrophoneonthegraphicdisplayindicatesthattheotherparty(or
parties)cannothearyou.
Call Hold
Duringacall,presstheHoldbuttonortheHoldsoftkey.Theholdicon
appearsonthelineindicator.
PressHoldagainortheResumesoftkeytoresumethecall.Theactiveaudio
icon(oneof )appearsonthelineindicator.Whenacallhasbeen
onholdforanextendedperiodoftime,bothvisualandaudiblealerts
appear.Whenactiveonacall,theringsplashisplayedatavolumethatis
typicallylowerthanthenormalringvolume.
NOTE:Callsonholdmaygeneratemusic,sobecarefulifyouareonaconferencecall.
Multiple Calls on Hold
Iftwoormorecallsareonhold,itisindicatedonthedisplay.Forexample,
“2/3”indicatesthatthisisthesecondcalloutofthreecalls.Ifcallsareon
holdonmorethanoneLineKey,allcallsarecombinedintoasinglecalllist.
PressingaLineKeywithcallsonholdplacesthecurrentactiv
ecallonhold
andresumesthefirstcallonthatLineKey.
End a Call
Toendacall,performoneofthefollowingsteps:
Ö PresstheEndCallsoftkeyifyouareusingahandset.
OR
Replacethehandset.
OR
Press
ifinhandsfree/speakerphonemode.
20
OR
Press
ifinheadsetmode.
Conference
Calling
Youcaninitiateaconferencecallwithotherpartiesbetweenanactivecall
andacallonhold(onthesamelineoranotherline).
1. Establishanactivecall(dialedorreceived).
2. PresstheConferencebuttonortheConfrncsoftkeytocreateanew
call.Theactivecallisplacedonhold.
3. Dialtheextensionornumberofthesecondparty.
4. Whenthesecondpartyanswers,announceandpresstheConference
buttonortheConfcsoftkeyagaintojoinallpartiestogether.
5. PresstheConferencebuttonortheConfcsoftkeyagaintoadd
anotherpartytotheconference.Thefirstandsecondpartiesareput
onhold.
6. Callthethirdparty.
7. Afterthethirdpartyanswers,presstheConferencebuttonorthe
Confcsoftkeyagaintojoinallpartiesintheconference.
Manage Conference Calls
Youcanmanageactiveconferencecalls.
1. Whileinaconferencecall,presstheManagesoftkey.TheManage
Conferencescreenappears.
2. PresstheMoresoftkeytoaccesstheRemove,Info,andBacksoft
key.
3. PresstheInfosoftkeytoviewmoreinformationabouttheselected
party.
4. PresstheBacksoftkeytoexittheManageConferencescreen.
5. Performoneofthefollowingsteps:
Ö Toaddanewparty,presstheAddsoftkey.TheAddsoftkey
appearsonlyifyoucanaddmorepartiestotheconference.Your
systemadministratordeterminesthemaximumnumberof
conferenceparticipants.
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Polycom SoundPoint IP 650 User manual

Category
IP phones
Type
User manual
This manual is also suitable for

Polycom SoundPoint IP 650 is a full-duplex, hands-free Session Initiation Protocol (SIP) phone that offers a range of features to enhance communication and productivity. Make calls effortlessly using the handset, speakerphone, or headset, and enjoy crystal-clear audio thanks to the hands-free microphone. Easily manage calls with features like call hold, transfer, and conference calling, and access voice mail messages with a dedicated key.

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