Wincor Nixdorf BEETLE /iSCAN Scan&Bag Operating instructions

BEET

LE /iSCAN Scan&Bag

Hardware User Manual (May 2006)

Al

l product names mentioned in this document are registered trademarks.

All rights including the rights to the translation, reprinting, transmission or copying by any means, in whole or in part, are re-

served. Offenders will be liable for damages. All rights including rights resulting from a patent grant or registration of a utility or

design are reserved.

Cont

ents

Introduction.............................................................................................................................................. 1

Safety Instructions................................................................................................................................... 2

Note on Laser ...................................................................................................................................... 3

BEETLE /iSCAN Scan&Bag - Components............................................................................................ 4

Pull out the Scanner Carriage ................................................................................................................. 5

Scanner (Scale)....................................................................................................................................... 6

Scanner Maintenance ...................................................................................................................... 6

Scanner Usage................................................................................................................................. 6

Scanning Items................................................................................................................................. 6

Proper Scanning Technique............................................................................................................. 6

Proper Weighing Technique............................................................................................................. 7

Printer TP07 ............................................................................................................................................ 8

Changing the paper roll...................................................................................................................... 10

Removing the paper roll................................................................................................................. 10

Setting the paper roll core diameter............................................................................................... 10

Inserting the paper roll.................................................................................................................... 11

Cash Media Dispenser - Vertical Cash-Out .......................................................................................... 12

Modules and function elements ..................................................................................................... 14

Function elements.......................................................................................................................... 15

Cash-out cassette .......................................................................................................................... 16

Reject / retract cassette.................................................................................................................. 17

Removing the cassette................................................................................................................... 18

Transporting the cassette............................................................................................................... 18

Opening the cassette..................................................................................................................... 18

Emptying the reject / retract cassette............................................................................................. 19

Filling the cash-out cassette........................................................................................................... 20

Preparing the banknote bundles.................................................................................................... 20

Inserting banknote bundles............................................................................................................ 21

Possible deformation of banknotes................................................................................................ 23

Inserting the cassette..................................................................................................................... 25

Closing the cassette....................................................................................................................... 25

Inserting the cassette..................................................................................................................... 26

Cassette initialization...................................................................................................................... 26

Status messages (CMD controller) ................................................................................................ 27

Checking the note paths ................................................................................................................ 29

Coin Change Machine........................................................................................................................... 34

Controls.............................................................................................................................................. 36

Coin change machine CM-IO-S-6H (L).......................................................................................... 36

Coin change machine CM-IO-S-6H (R) ......................................................................................... 39

Opening / closing coin change machine CM-IO-S-6H (L).............................................................. 42

Opening / closing coin change machine CM-IO-S-6H (R)............................................................. 42

Detaching / installing the coin hopper cover...................................................................................... 43

Detaching / installing the level cover ................................................................................................. 44

Detaching / installing the coinbox...................................................................................................... 45

Opening / closing the coinbox............................................................................................................ 46

Filling the coin hoppers...................................................................................................................... 46

Detaching / installing coin hoppers.................................................................................................... 47

Coin chute.......................................................................................................................................... 49

Co

in change machine CM-IO-S-6H (L).......................................................................................... 49

Coin change machine CM-IO-S-6H (R) ......................................................................................... 50

Overview of possible hopper configurations...................................................................................... 51

Europe (euro)..................................................................................................................................... 52

Great Britain (GBP)........................................................................................................................ 53

Description of the coin paths ............................................................................................................. 54

Payment ......................................................................................................................................... 54

Dispensing small change ............................................................................................................... 55

Coin change machine CM-IO-S-6H (R) ......................................................................................... 56

Error messages.................................................................................................................................. 58

Maintenance ...................................................................................................................................... 58

CMD V4-Shutter.................................................................................................................................... 59

Structure............................................................................................................................................. 59

Rear view of frontload version........................................................................................................ 60

Function............................................................................................................................................. 61

Cash removal................................................................................................................................. 61

Error code 28.................................................................................................................................. 61

Bank Note Input.................................................................................................................................... 62

Introduction ........................................................................................................................................ 62

Technical Data................................................................................................................................... 62

Single Banknote Authenticator.............................................................................................................. 63

Controls.............................................................................................................................................. 64

Status LEDs....................................................................................................................................... 65

Inserting a banknote .......................................................................................................................... 66

Emptying the cassette........................................................................................................................ 67

Description of the banknote path....................................................................................................... 68

Banknote denominations ................................................................................................................... 68

Removing a banknote jam................................................................................................................. 70

Banknote jam in the validation unit ................................................................................................ 70

Banknote jam in the transport unit ................................................................................................. 70

Banknote jam at the cassette crossover point ............................................................................... 71

Cleaning and maintenance................................................................................................................ 72

Validation unit................................................................................................................................. 72

Transport unit................................................................................................................................. 73

Approved cleaning materials.......................................................................................................... 74

Waiters Lock.......................................................................................................................................... 75

BEETLE /M-II......................................................................................................................................... 76

Front view........................................................................................................................................... 77

Inside view ......................................................................................................................................... 78

Back view........................................................................................................................................... 78

Appendix................................................................................................................................................ 79

Ch

anging the Safe Code (LG 39E).................................................................................................... 79

Generally........................................................................................................................................ 80

Programming Manager................................................................................................................... 84

Pr

ogramming on PC....................................................................................................................... 88

Manual programming ..................................................................................................................... 90

Block Diagram.................................................................................................................................... 92

En

vironmental Requirements ............................................................................................................ 93

Certifications of the manufacturer ......................................................................................................... 94

Note on Radio Interference Suppression........................................................................................... 94

FCC-Class A Declaration................................................................................................................... 94

Recycling the BEETLE /iSCAN Scan&Bag........................................................................................ 95

B

EETLE /iSCAN Scan&Bag Hardware User Manual

1

In

troduction

The BEETLE /iSCAN is a kiosk terminal which enables the user to carry out a complete purchase

transaction without the need of a cashier. At the BEETLE /iSCAN the customer executes the scan-

ning, bagging and paying of the item completely on his own.

Each BEETLE /iSCAN kiosk terminal is connected to an attendant station. This is a POS system

which controls all connected BEETLE /iSCAN terminals and which is supervised by a human atten-

dant; thus ensuring that the customer will receive human support in case problems should occur at the

BEETLE /iSCAN kiosk terminal during transaction.

It is possible to connect up to 20 lanes to one attendant station.

Prior to the installation of BEETLE /iSCAN, the site has to be prepared carefully and according to spe-

cific requirements. These requirements might vary considerably depending on the customers’ re-

quirements as well as on the conditions given at the respective site. In order to avoid deficiencies that

may be difficult to detect and/or to correct after the installation the preparatory work is of considerable

importance.

As BEETLE /iSCAN consists of separate pieces that may be combined in various configurations it is

an absolute pre-requisite that you will determine the equipment to be installed at your site. According

to this installing information the site preparation can – respectively will have to – proceed.

BE

ETLE /iSCAN Scan&Bag Hardware User Manual

2

Sa

fety Instructions

Appliances supplied by Wincor Nixdorf International GmbH comply with the respective safety regula-

tions for data-processing installations and information technology installations, including electrical

office equipment for use within an office environment.

To

disconnect the device from the mains, disconnect the CEE / Nema Type connection or disconnect

it by fuse of the building installation.

If U

PS is installed, you must switch off this too, to separate BEETLE /iSCAN Scan&Bag from power

completely!

 Appliances may only be repaired by authorized technicians.

 Unauthorized opening of the housing or inexpert repairs can result not only in considerable per-

sonal danger, but will also invalidate your warranty and liability protection.

 Always consult the enclosed documentation before doing any work with this appliance.

 If this device is brought from a cold environment into a heated place of business, condensation

may occur. Before operation, the device must be completely dry. Therefore, an acclimatization pe-

riod of at least two hours must be adhered to.

 Exchange damaged cables immediately.

 Always lay the supply leads and cables in such a way that they cannot be stepped on or tripped

over.

 In order to completely disconnect the device from the power source, turn the device off and use the

separator in the fuse box/building installation.

 Make sure that no objects (such as paper clips) can reach the interior of the device, since electrical

shocks or short-circuits could result.

 To avoid overheating of the power supply unit ensure that the BEETLE /iSCAN receives

adequate ventilation.

 During an electrical storm, data cables should not be plugged in or unplugged.

 Keep the device away from vibrations, dust, humidity, and heat.

 The BEETLE /iSCAN is the result of modern technical innovation. Therefore, please also ensure

that the BEETLE /iSCAN is operated under modern building and technical conditions in order to

ensure flawless and efficient operation. The appliance and other information technology hardware

should only be connected to electrical supply networks with a separate protective earth wire (PE).

This type of electrical supply network is referred to as a TN-S network. Do not use PEN conduc-

tors. Also follow the recommendations set forth in

DIN VDE 0100 Part 540, Appendix C2. This will help prevent malfunctions.

 Always keep the ventilation slots free of obstruction to ensure adequate air circulation and avoid

overheating.

 Transport the appliance only in its original packaging (to protect against knocks and bumps).

B

EETLE /iSCAN Scan&Bag Hardware User Manual

3

 Cle

aning Instructions

Always turn off the system before cleaning.

If liquids were spilled over your System switch off the system and disconnect the power plug. Dry

the device with a cloth and leave it switched off for a while.

 LCD-Displays

If the display element is damaged and the liquid crystal solution leaks out onto your hands or cloth-

ing, please wash your hands or clothing immediately under running water for at least 15 minutes,

using soap or alcohol. If the liquid comes into contact with your eyes, consult a medical doctor im-

mediately.

Inside the display, the high voltage needed for backlighting the LCD display is generated by the in-

verter! High Voltage!

Before opening the device, make sure, that the device is disconnected from the main power supply.

Opening of the device only by authorized personnel!

Note on Laser

The PSC 850x Scanner/Scale is not intended for long-term viewing of direct laser light. However, the

unit is safe if used as intended.

This scanner meets the following laser/LED power requirements.

 Class IIa Laser—Avoid long-term viewing of direct laser light

 Class 1 EN60-825 (European Norm)

BE

ETLE /iSCAN Scan&Bag Hardware User Manual

4

BE

ETLE /iSCAN Scan&Bag - Components

1 Screen 5 Coin Output 9 Receipt Printer

2 Sc

anner/Scale 6 Note Input 10 Pole Light

3 Se

curity Scale 7 Note Output (Shutter) 11 Coupon Input

4 Co

in input 8 Swipe Card Reader 12 Shelf for Baskets

13 EF

T

9

3

13

1

8

2

1

2

1

0

4

1

3

6

5

7

3

9

11

B

EETLE /iSCAN Scan&Bag Hardware User Manual

5

Pu

lling out the Scanner Carriage

Switch off the system. Unlock the the scanner carriage (arrow).

Grab the scanner carriage on both sides and pull it out completely.

1

BE

ETLE /M-II 2

AC

Adapter 3

Sh

utter 4

Di

splay

5

Sc

anner 6

Wa

iters Lock 7

Ke

y Lock

1

4

2

5

6

7

3

BE

ETLE /iSCAN Scan&Bag Hardware User Manual

6

Sc

anner (Scale)

Scanner Maintenance

Keep scanner windows clean. This will improve productivity and reduce rescans. Replace scanner

glass when excessive scratches are evident.

Scanner Usage

Minimize handling of heavy/bulky products. Leave these items in the cart and use an alternative entry

method such as key entry of short PLUs, or handheld scanning.

Regularly train cashiers in proper scanning methods and ergonomics principles, such as: Develop a

smooth fluid motion during scanning, sharing work equally between hands. Use the entire hand for

grasping and lifting items.

Since the scanner reads labels on all four sides plus the top and bottom, there is no need to turn a bar

code towards either of the scanner windows.

Develop efficient scanning motions, not necessarily faster hand movements. Simply slide the item

across the scanner’s horizontal window with as little orientation motion as necessary.

Leave items in an upright position; do not lift and tilt.

Do not favor either the vertical or horizontal window; slide items across the scanner in their natural

orientations on the checkstand as much as possible.

Scanning Items

To scan items, slide or push them through the scan zone. The scanner will work equally well with ei-

ther a left-to-right or right-to-left motion through the scan zone. There is no need to reorient an item’s

bar code since the scanner can “see” the left, right, front and back side, as well as the top and bottom

of an item.

Proper Scanning Technique

The scanner was designed to provide the ultimate in ergonomic enhancements for Point-Of-Sale

(POS) scanning. To take advantage of these advancements.

Practice the techniques below to improve scanning efficiency:

 Move the product across the horizontal window.

 Since the scanner reads labels on all four sides plus the top and bottom, don’t favor either the hori-

zontal or vertical scan windows.

 Keep items in their natural orientation.

 Remember to slide or push items rather than picking them up. By avoiding any gripping, twisting

and rotation of your hands and wrists, you can prevent repetitive motion injuries. This technique

also relieves you from lifting possibly thousands of pounds per day.

 Develop a smooth fluid motion during scanning, sharing work equally between hands.

 Use the entire hand for grasping and lifting items.

B

EETLE /iSCAN Scan&Bag Hardware User Manual

7

 De

velop efficient scanning motions, not necessarily faster hand movements.

 Learn typical locations for bar codes on packages; avoid “flipping” or rotating the items during scan-

ning.

Proper Weighing Technique

 The L-shaped All-Weighs™ platter allows you to place items anywhere on its surface, including

leaning against its vertical section, to be weighed accurately. The raised “Produce Rail” also pro-

vides a convenient way to ensure items do not rest on the counter or other non-weighing surfaces.

 Once weighed items are in place, enter PLU (price Look-Up) data as described in your POS

system instructions. Item weight is displayed on the Remote Display and/or the host display.

 Remove the item from the weigh platter.

It i

s important that items rest entirely on the platter for their full weight to be accurately recorded.

BE

ETLE /iSCAN Scan&Bag Hardware User Manual

8

Pr

inter TP07c

Turn the key to the right and swing the door open.

B

EETLE /iSCAN Scan&Bag Hardware User Manual

9

Th

e printer is located on the left side (see arrow)

Grab the lever (arrow) and pull out the printer completely.

BE

ETLE /iSCAN Scan&Bag Hardware User Manual

10

Ch

anging the paper roll

Removing the paper roll

Cut off the paper at the paper support. Lift the paper roll with the paper roll holder upwards out of the

printer. Use the LINE FEED button to remove the remaining paper.

Setting the paper roll core diameter

When starting operation of the device or when changing the paper roll diameter check whether the

selection switch for the paper near end adjustment is set to the correct position.

Core diameter Paper roll diameter

18

mm Pos. A1

25 m

m Pos. A2

40

mm Pos. A3

A1 A2A3 B3 B2B1

Choose the roll holder which fits to the paper roll core

1

Holder for 18mm core diameter (identifier 1)

2

A

B

EETLE /iSCAN Scan&Bag Hardware User Manual

11

Ho

lder for 25mm core diameter (identifier 2)

3

Holder for 40mm core diameter (identifier 3)

Inserting the paper roll

Push the paper roll holder into the paper roll core.

Insert the paper into the printer as shown in the illustration.

Mind the direction in which the paper unrolls.

Pos. A: For rolls with a diameter of 180 mm

For correct paper feed or paper transport the front edge of the

paper has to be cut with scissors to get a right angled sharp

edge.

Take the front edge of the paper over the upper axle and feed it

into the paper support (see arrow).

Keep pushing the paper into the paper support until it is drawn

in automatically, cut off and the produced receipt is output via

the presenter.

If the paper is loaded correctly the following text will be printed

on the first receipt:

If you can read this print,

Autoloading is successful

Remove the cut-off receipt.

Po

s.A

BE

ETLE /iSCAN Scan&Bag Hardware User Manual

12

Cash

Media Dispenser - Vertical Cash-Out

Unlock the door (arrow) and open it.

B

EETLE /iSCAN Scan&Bag Hardware User Manual

13

En

ter the pin und turn the wheel to the right (1). Turn the other wheel (2) until you can open the door

of the safe.

Grab the green lever (white arrow) and pull out the Cash Media Dispenser completely.

2

1

BE

ETLE /iSCAN Scan&Bag Hardware User Manual

14

Mo

dules and function elements

7

1

2

8

9

10

3

4

5

6

1 St

acker and output transport facility (SAT)

Not in BEETLE /iSCAN Scan&Bag

6 Function key

2 CM

D controller 7 Cash-out cassette 1

3 Re

ject / retract cassette 8 Cash-out cassette 2

4 St

atus display 9 Cash-out cassette 3

5 Re

lease lever 10 Cash-out cassette 4 (not available)

Th

is is not part of BEETLE /iSCAN

B

EETLE /iSCAN Scan&Bag Hardware User Manual

15

Func

tion elements

1 Status display (two 7-segment displays, first digit on the top)

2 Fu

nction key

2

1

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Wincor Nixdorf BEETLE /iSCAN Scan&Bag Operating instructions

Wincor Nixdorf BEETLE /iSCAN Scan&Bag Operating instructions

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